Senior Product Designer - UI/UX

ESW
Full-timeβ€’Madrid, Spain

πŸ“ Job Overview

Job Title: Senior Product Designer - UI/UX

Company: ESW

Location: Madrid, Spain

Job Type: Full-Time

Category: Product Design / UI/UX

Date Posted: March 09, 2026

Experience Level: Senior (8+ years)

Remote Status: Hybrid

πŸš€ Role Summary

  • This Senior Product Designer role is pivotal in crafting user-centered experiences for web and mobile applications, with a strong emphasis on client-facing projects.

  • The position requires a strategic thinker who can influence product roadmaps and collaborate closely with product management and engineering teams to deliver high-quality, intuitive solutions.

  • A key aspect of this role involves designing for and utilizing Artificial Intelligence (AI) features and tools to enhance user experiences and streamline the design workflow.

  • Candidates will be expected to mentor junior designers, contributing to the overall design culture and talent development within ESW.

πŸ“ Enhancement Note: Based on the "Senior Product Designer - UI/UX" title and the inclusion of responsibilities like "Shape product strategy with Product partners and influence roadmap decisions" and "Mentor junior designers," this role is positioned as a senior individual contributor with leadership potential, focusing on strategic design impact and team development within a client-centric environment. The emphasis on AI features suggests a forward-thinking design team.

πŸ“ˆ Primary Responsibilities

  • Lead the end-to-end design direction and implementation of user interfaces and interaction designs for web and mobile platforms, specifically for ESW's global clients.

  • Develop high-fidelity UI designs, interactive prototypes, and comprehensive user flow diagrams that clearly articulate user journeys and product functionality.

  • Collaborate with Product Managers and stakeholders to shape product strategy, influence roadmap prioritization, and ensure design aligns with business objectives.

  • Conceptualize and design innovative AI-driven features and intelligent user experiences, integrating AI capabilities seamlessly into the product.

  • Leverage AI tools within the design workflow to accelerate exploration, enhance research processes, and improve the overall quality of design deliverables.

  • Present design concepts, prototypes, and research findings effectively to clients and internal teams, actively soliciting feedback and driving consensus.

  • Cultivate and maintain strong, trust-based relationships with high-profile clients through clear communication and consistent delivery of exceptional design solutions.

  • Facilitate design thinking workshops, user research sessions, and working groups with client teams to foster collaboration and gather crucial insights.

  • Partner closely with engineering, product, QA, and data analytics teams to ensure the successful, high-quality delivery of designed features and products.

  • Apply user-centered design (UCD) principles and design thinking methodologies throughout the product development lifecycle to ensure user needs are met.

  • Mentor and guide junior designers, fostering their growth and contributing to the continuous improvement of ESW's design culture and practices.

πŸ“ Enhancement Note: The original responsibilities list is quite comprehensive. This enhanced section focuses on structuring these points with stronger action verbs and adding context relevant to senior-level operations and design roles, such as "end-to-end design direction," "influence roadmap prioritization," and "cultivate and maintain strong, trust-based relationships." The inclusion of AI tools and features is highlighted as a modern design responsibility.

πŸŽ“ Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for senior roles. Relevant certifications in UI/UX or design thinking may also be considered.

Experience: A minimum of 8 years of progressive experience in Product Design, UI Design, or UX Design is required. Experience within the eCommerce or Software-as-a-Service (SaaS) industries is highly desirable.

Required Skills:

  • Demonstrated expertise in Product Design and UI/UX principles with a strong portfolio showcasing end-to-end case studies.

  • Proven ability to solve complex design problems and deliver high-quality, visually appealing user interfaces.

  • Extensive experience working directly with high-profile clients, managing relationships, and presenting design solutions.

  • Proficiency in leading client-facing presentations, design workshops, and design review sessions.

  • Expert-level proficiency in Figma for UI design, prototyping, and collaboration, coupled with strong visual design skills and meticulous attention to detail.

  • Experience designing for AI-driven features, intelligent user behaviors, and integrating AI into user experiences.

  • Comfort and practical experience using AI tools to augment the design workflow (e.g., for ideation, research, asset generation).

  • Ability to translate system-level concepts into pixel-perfect UI designs.

  • Experience working collaboratively across multiple cross-functional teams and product domains.

  • Thorough understanding of WCAG (Web Content Accessibility Guidelines) and a commitment to inclusive and accessible design practices.

Preferred Skills:

  • Experience in the eCommerce or SaaS industries.

  • Familiarity with user research methodologies and an ability to translate research insights into design decisions.

  • Experience with design systems and their implementation.

  • Knowledge of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineering teams.

πŸ“ Enhancement Note: The original requirements are detailed. This section structures them clearly, distinguishes between required and preferred skills, and adds context for a senior role. Educational background is inferred based on industry standards for senior design positions. The emphasis on AI tools and WCAG guidelines is retained and highlighted as crucial.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A robust portfolio is mandatory, showcasing a minimum of 3-5 end-to-end case studies that demonstrate complex problem-solving capabilities from conception to launch.

  • Each case study should clearly articulate the problem statement, your role and responsibilities, the design process undertaken, key decisions made, and the final outcomes or impact.

  • Demonstrate high-quality UI design execution, including visual aesthetics, interaction design, and user flow clarity.

  • Include examples of designing for AI-driven features or complex systems, showcasing your ability to handle sophisticated design challenges.

Process Documentation:

  • Clearly outline your design process, from user research and ideation through to wireframing, prototyping, user testing, and final UI design.

  • Detail how you apply user-centered design and design thinking methodologies in your workflow.

  • Provide examples of how you use tools like Figma for collaboration, version control, and creating design systems.

  • Illustrate your approach to incorporating AI tools into your design process for efficiency and enhanced creativity.

πŸ“ Enhancement Note: The original job description specifically calls for a "Strong portfolio with end-to-end case studies, complex problem-solving and high-quality UI." This section expands on what constitutes a strong portfolio for a senior role, emphasizing the need for depth in case studies, client interaction examples, and showcasing specific skills like AI design and process documentation.

πŸ’΅ Compensation & Benefits

Salary Range: For a Senior Product Designer with 8+ years of experience in Madrid, Spain, the estimated annual salary range is typically between €55,000 and €75,000. This range can vary based on the candidate's specific experience, the depth of their portfolio, and their negotiation skills.

Benefits:

  • Direct hire with a product company, offering ownership and long-term vision impact.

  • Competitive salary and performance-based rewards.

  • Flexible retribution options including:

    • Meal Vouchers
    • Public Transport Tickets
    • Kindergarten Support
    • Comprehensive Health Insurance
  • Opportunity to work in an international environment with daily English usage.

  • Commitment to professional and personal development through continuous learning and growth opportunities.

  • Hybrid working model: 2-3 days in the office in MΓ©ndez Alvaro and 2-3 days remote.

  • A strong emphasis on Diversity, Belonging & Inclusion, fostering an environment where uniqueness is valued.

Working Hours: The standard working hours are approximately 40 hours per week, with a hybrid arrangement allowing for flexibility between office and remote work.

πŸ“ Enhancement Note: The original listing mentions "Competitive salary and benefits" and lists specific flexible retribution options. Salary range is estimated based on industry standards for senior design roles in Madrid, Spain, and the provided experience level. The benefits are detailed as per the original listing, emphasizing the direct hire aspect and hybrid work flexibility.

🎯 Team & Company Context

🏒 Company Culture

Industry: ESW operates in the eCommerce and technology sector, providing global cross-border eCommerce solutions. This industry is characterized by rapid innovation, a focus on customer experience, and the increasing integration of advanced technologies like AI.

Company Size: ESW is a growing international company with a significant employee base (likely hundreds, based on global operations). This size indicates a structure that balances established processes with the agility needed for innovation, offering opportunities for impact and career advancement.

Founded: ESW was founded to address the complexities of global eCommerce. Its history likely involves evolving from a solution provider to a comprehensive platform, emphasizing its commitment to innovation and adaptability in a dynamic market.

Team Structure:

  • The design team is part of a larger product and engineering organization, working within a collaborative matrix structure.

  • Senior designers report to design leadership and work closely with Product Managers, Engineers, QA, and Data teams on a project-by-project basis.

Methodology:

  • ESW's culture values data-driven decision-making, user-centricity, and iterative improvement.

  • Design processes are expected to be agile, incorporating user research, A/B testing, and feedback loops to refine solutions.

  • The company embraces innovation, encouraging the exploration and application of new technologies like AI to enhance its offerings and user experiences.

Company Website: https://www.esw.com/

πŸ“ Enhancement Note: The company description and values ("Own It, Champion Simplicity, Win as One, and Debate then Commit") are used to infer the company culture and operational methodology. The industry context is crucial for understanding the design challenges and opportunities, especially regarding global eCommerce and AI integration.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is designated as "Senior," indicating a high level of individual contribution, expertise, and autonomy. A Senior Product Designer is expected to lead complex projects, mentor others, and contribute significantly to strategic design decisions.

Reporting Structure: Senior Product Designers typically report to a Head of Design, Design Manager, or a Director of Product. They work closely with Product Managers, Engineering Leads, and client stakeholders, forming project-specific teams.

Operations Impact: The impact of this role is significant, directly influencing the user experience of global eCommerce platforms for major brands. This involves driving customer engagement, conversion rates, and overall brand perception through intuitive and effective design. The integration of AI features also positions the role at the forefront of technological innovation within the product.

Growth Opportunities:

  • Specialization: Deepen expertise in specific areas like AI design, global eCommerce UX, or design systems.

  • Leadership: Progress into a Lead Product Designer role, managing a team of designers, or move into a Product Management track.

  • Skill Development: Continuous learning through workshops, conferences, and hands-on experience with new design tools and methodologies, particularly in AI and advanced prototyping.

  • Client Relationship Management: Develop advanced skills in client communication, strategic consultation, and partnership building.

πŸ“ Enhancement Note: The "Senior" designation and responsibilities like "Shape product strategy" and "Mentor junior designers" point to significant growth potential beyond individual contribution, including leadership and strategic influence within the product organization. The emphasis on client relationships and AI design also presents unique growth avenues.

🌐 Work Environment

Office Type: ESW offers a hybrid work environment, balancing the benefits of in-office collaboration with remote flexibility. The office is likely designed to foster teamwork, creativity, and client interactions.

Office Location(s): The specific office for this role is located in MΓ©ndez Alvaro, Madrid, Spain. This area is known for being a business district, potentially offering good transport links and amenities.

Workspace Context:

  • The office environment is expected to be collaborative, encouraging spontaneous interactions and knowledge sharing among design, product, and engineering teams.

  • Access to up-to-date design tools, including Figma and potentially AI-powered design software, will be standard.

  • Opportunities for direct interaction with colleagues from diverse international backgrounds, fostering a dynamic and inclusive atmosphere.

Work Schedule: The hybrid model allows for 2-3 days in the office and 2-3 days working from home, providing flexibility. Standard working hours are approximately 40 per week, designed to accommodate project deadlines and collaborative needs across different time zones where applicable.

πŸ“ Enhancement Note: The job description explicitly states "Hybrid working: Enjoy the best of both worlds with 2–3 days in our office in MΓ©ndez Alvaro, and 2–3 days working from the comfort of your home." This section details the implications of this hybrid setup for a designer.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will review your application and portfolio for a preliminary fit. Be sure your resume highlights relevant experience and your portfolio is easily accessible.

  • Portfolio Review & Design Challenge: Expect a deep dive into your portfolio, focusing on your process, problem-solving skills, and UI execution. You may be given a small design challenge or asked to walk through a case study in detail.

  • Stakeholder Interviews: Interviews with Product Managers, Engineering Leads, and potentially other designers to assess your collaboration style, technical understanding, and strategic thinking.

  • Client-Facing Simulation (Potentially): Given the client-facing nature of the role, you might be asked to present a case study as if to a client or participate in a simulated client workshop scenario.

  • Cultural Fit & Final Interview: An assessment of how well you align with ESW's values (Own It, Champion Simplicity, Win as One, Debate then Commit) and a final discussion with senior leadership.

Portfolio Review Tips:

  • Curate Selectively: Choose 3-5 of your strongest, most relevant case studies that demonstrate end-to-end design thinking, complex problem-solving, and high-quality UI. Prioritize work relevant to eCommerce, SaaS, or AI features if possible.

  • Focus on Process: Clearly articulate your thought process, decision-making rationale, user research insights, and how you iterated based on feedback. Use visuals (wireframes, user flows, prototypes) to support your narrative.

  • Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

  • Highlight AI Experience: Specifically showcase any projects where you designed AI features or utilized AI tools in your workflow. Explain the challenges and your approach.

  • Client Interaction: If possible, include examples or descriptions of how you managed client relationships, presented work, and incorporated feedback.

Challenge Preparation:

  • Understand the Context: If given a design challenge, thoroughly understand the brief, target audience, and business goals.

  • Structure Your Approach: Outline your steps, from initial analysis and ideation to wireframing and UI concepts. Be prepared to explain your rationale at each stage.

  • Time Management: Be mindful of the time allocated. Focus on demonstrating your core design process and problem-solving skills rather than delivering a fully polished final design if time is limited.

  • Presentation Skills: Practice presenting your work clearly and concisely, anticipating questions about your decisions and design choices.

πŸ“ Enhancement Note: The role's emphasis on client interaction, AI design, and a strong portfolio necessitates specific advice for the application and interview process. This section provides tactical guidance tailored to these requirements, including portfolio content and interview preparation strategies.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Expert proficiency is a mandatory requirement. This includes advanced features for UI design, prototyping, collaboration, design systems, and potentially scripting for automation.

  • AI Design Tools: Experience with AI-powered tools for ideation, asset generation, research analysis, or workflow acceleration is expected. Examples might include tools like Uizard, Midjourney (for concept art), or AI-assisted research platforms.

  • Prototyping Tools: While Figma is primary, familiarity with other advanced prototyping tools may be beneficial for complex interactions.

Analytics & Reporting:

  • Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure the impact of design decisions.

CRM & Automation:

  • Understanding of CRM systems (e.g., Salesforce, HubSpot) from a user experience perspective, particularly in the context of eCommerce platforms.

  • Awareness of how design impacts user journeys within automated workflows.

πŸ“ Enhancement Note: Figma is explicitly mentioned as a required tool. The emphasis on AI features and client-facing work suggests a need for tools that support advanced prototyping, AI integration, and clear communication of design solutions.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Own It: Taking full responsibility for design outcomes, from concept to implementation, and driving projects to successful completion.

  • Champion Simplicity: Striving to create intuitive, straightforward user experiences that minimize complexity for both users and internal teams.

  • Win as One: Fostering a collaborative spirit, working effectively across teams (design, product, engineering, client) to achieve shared goals.

  • Debate then Commit: Encouraging open, constructive debate to explore all angles of a problem, followed by decisive commitment to a chosen path.

Collaboration Style:

  • Cross-Functional Integration: Actively partnering with product managers, engineers, QA, and data analysts to ensure seamless product development and delivery.

  • Client-Centric Approach: Engaging directly with clients, understanding their business needs, and co-creating solutions through workshops and feedback sessions.

  • Mentorship & Knowledge Sharing: Proactively mentoring junior designers and contributing to a culture of continuous learning and shared best practices within the design team.

πŸ“ Enhancement Note: ESW's stated values provide a direct framework for understanding the expected team culture and professional behaviors of its employees, including designers. These values are directly integrated into the description of operations values and collaboration.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing Client Needs with Product Vision: Effectively managing potentially diverse client requirements while ensuring the product remains cohesive and strategically aligned.

  • Integrating AI Seamlessly: Designing AI features that are intuitive, valuable, and ethically sound, avoiding overly complex or disruptive user experiences.

  • Global Design Consistency: Ensuring design solutions are adaptable and effective across different cultural contexts and markets for global clients.

  • Rapid Iteration in a Fast-Paced Environment: Adapting to evolving project demands and market trends while maintaining high design quality.

Learning & Development Opportunities:

  • AI Design Specialization: Gaining deep expertise in designing for and with AI, a rapidly growing field.

  • Global eCommerce UX Mastery: Developing specialized knowledge in the nuances of international eCommerce user journeys.

  • Leadership Development: Opportunities to take on lead roles, mentor junior designers, and influence product strategy.

  • Industry Exposure: Working with a diverse portfolio of global brands and engaging with cutting-edge technologies.

πŸ“ Enhancement Note: The challenges listed are derived from the role's responsibilities (client-facing, AI design, global reach) and the general nature of senior design roles in a tech company. Growth opportunities are aligned with these challenges and the senior level of the position.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting client demands with your product strategy. How did you navigate this?" (Focus on communication, negotiation, and strategic alignment.)

  • "Walk us through a complex UI/UX challenge you solved using Figma. What was your process, and what were the key design decisions?" (Prepare a detailed case study from your portfolio.)

  • "How do you approach designing AI-driven features? What ethical considerations are important to you?" (Demonstrate understanding of AI's impact on UX and responsible design.)

Company & Culture Questions:

  • "How do ESW's valuesβ€”Own It, Champion Simplicity, Win as One, Debate then Commitβ€”resonate with your personal work philosophy?" (Connect your experience to their core values.)

  • "How would you mentor a junior designer on your team?" (Provide specific examples of your mentoring approach.)

Portfolio Presentation Strategy:

  • Tell a Story: For each case study, frame it as a narrative: the problem, your journey, the solution, and the impact.

  • Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) extensively. Explain your thought process behind each visual.

  • Highlight Your Role: Clearly define your specific contributions, especially if it was a team project.

  • Quantify Results: Present metrics that demonstrate the success and impact of your design work.

  • Practice Your Pitch: Be concise and engaging. Aim for about 5-10 minutes per case study to allow for discussion.

πŸ“ Enhancement Note: Interview questions are crafted to probe the specific skills and experiences mentioned in the job description, such as client management, AI design, Figma proficiency, and adherence to ESW's values. Portfolio presentation advice is tailored to senior-level expectations.

πŸ“Œ Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided link on the ESW careers portal.

  • Portfolio Customization: Curate your portfolio to prominently feature 3-5 end-to-end case studies that clearly demonstrate your problem-solving abilities, UI/UX process, and impact. Prioritize examples related to eCommerce, SaaS, client-facing projects, or AI-driven features.

  • Resume Optimization: Tailor your resume to highlight your 8+ years of experience, specific skills in Figma and UI/UX design, client management, and any experience with AI tools or global eCommerce. Use keywords from the job description.

  • Interview Preparation: Practice articulating your design process, decision-making rationale, and project outcomes. Prepare to discuss your experience with AI in design and your approach to client presentations and mentorship.

  • Company Research: Familiarize yourself with ESW's mission, values, and the global eCommerce landscape. Understand how your design philosophy aligns with their culture of "Own It, Champion Simplicity, Win as One, and Debate then Commit."

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates must have 8+ years in Product Design or UI/UX, a strong portfolio showcasing end-to-end case studies, and expert proficiency in Figma with strong visual design skills. Experience designing AI-driven features and knowledge of WCAG guidelines are also required.