Senior Product Designer - Trust & Safety

Yubo
Full_time

πŸ“ Job Overview

Job Title: Senior Product Designer - Trust & Safety Company: Yubo Location: Paris - Full Remote Job Type: Long term contract (CDI) Category: Product Design / Trust & Safety Date Posted: August 01, 2025 Experience Level: 5+ Years Remote Status: Full Remote (with occasional office visits)

πŸš€ Role Summary

  • Spearhead user experience design for Yubo's Trust & Safety initiatives, focusing on proactive harm reduction and user protection.
  • Drive product strategy and execution within a dedicated cross-functional Trust & Safety squad, collaborating closely with Product Managers, Engineers, Data Scientists, and Moderators.
  • Design intuitive and effective internal tooling for moderation and investigation teams to enhance operational efficiency and decision-making.
  • Leverage data analysis, user research, and A/B testing to inform design decisions and measure the impact of safety features against key performance indicators (KPIs).
  • Contribute to the evolution of Yubo's design system, ensuring consistency, accessibility, and a strong emphasis on safety-by-design principles across mobile and web platforms.

πŸ“ Enhancement Note: While the role is "Full Remote," the description specifies occasional office visits (1 day per week in Paris/Île-de-France, 2 days per month for other European locations). This indicates a hybrid model with significant remote flexibility but an expectation of some in-person collaboration. The core focus on "Trust & Safety" implies a critical, high-impact area requiring meticulous design thinking for both user-facing and internal tooling.

πŸ“ˆ Primary Responsibilities

  • Co-lead the Trust & Safety product squad with the Product Manager and Tech Lead, defining strategic goals, key experiments, and measurable safety impact metrics.
  • Design and iterate on user interfaces and workflows for internal moderation and investigation tools, aiming to improve moderator speed, accuracy, and overall effectiveness.
  • Partner with data and machine learning teams to identify user behavior patterns, design and execute A/B tests, and rapidly validate design hypotheses based on clear safety KPIs.
  • Conduct comprehensive user research, competitive analysis, and data-driven audits of existing user safety flows, tools, and experiences to inform design strategy.
  • Contribute to and expand Yubo's design system by creating reusable components and patterns specifically tailored for safety-related user experiences, ensuring consistency and accessibility.
  • Develop user-facing features and flows that proactively mitigate risks and enhance user safety without negatively impacting the user experience for legitimate users.
  • Champion a "Safety by Design" philosophy across product development, embedding safety considerations from the initial stages of ideation and planning.

πŸ“ Enhancement Note: The responsibilities highlight a significant leadership and ownership component, particularly for the first dedicated designer in this critical area. The emphasis on "co-leading" with PM and Tech Lead suggests a strong partnership and joint accountability for the squad's success. The scope includes both internal tooling and user-facing features, underscoring the breadth of impact.

πŸŽ“ Skills & Qualifications

Education:

  • While no specific degree is mandated, a strong portfolio demonstrating exceptional product design skills, user-centered thinking, and a deep understanding of UX principles is paramount. Equivalent practical experience will be highly valued.

Experience:

  • Minimum of 5 years of professional product design experience, with a strong preference for experience in SaaS platforms or designing internal tooling for client-facing teams.
  • Proven track record of leading design processes within cross-functional product teams, from initial concept through to launch and iteration.
  • Demonstrated ability to own end-to-end design flows and deliver impactful user experiences.
  • Experience working with mobile-first design principles is mandatory, with additional web design experience being highly beneficial.
  • Demonstrated comfort and proficiency with data analysis and experimentation methodologies, going beyond basic usage metrics to derive actionable insights for product improvement.

Required Skills:

  • Product Design: Expertise in crafting intuitive, user-centered product experiences.
  • User Experience (UX) Design: Deep understanding of UX principles, user flows, wireframing, and prototyping.
  • Interface Design (UI): Strong visual design skills and the ability to create clean, effective, and accessible interfaces.
  • Usability Principles: Proven ability to apply usability heuristics and best practices to optimize user interactions.
  • Mobile Design: Mandatory experience in designing for mobile platforms (iOS/Android).
  • Data Analysis & Experimentation: Proficiency in analyzing user data, interpreting A/B test results, and using insights to drive design decisions.
  • Collaboration: Excellent communication and interpersonal skills to effectively partner with Product Managers, Engineers, Data Scientists, and other stakeholders.
  • Ownership & Autonomy: A strong sense of responsibility, initiative, and the ability to drive projects independently.
  • Feedback Integration: Ability to provide and receive constructive feedback to enhance design quality.

Preferred Skills:

  • SaaS Tooling Design: Experience designing complex internal tools or SaaS platforms.
  • Trust & Safety Domain: Familiarity with user safety, content moderation, or privacy-related design challenges.
  • Research Methodologies: Experience conducting user interviews, usability testing, and competitive analysis.
  • Design Systems: Contribution to or experience with maintaining and utilizing design systems.
  • Amplitude: Experience with Amplitude or similar product analytics platforms.
  • Figma: Proficiency in Figma for design and prototyping.
  • Machine Learning Integration: Understanding or experience in designing interfaces for ML-powered features.

πŸ“ Enhancement Note: The experience requirement emphasizes a blend of user-facing and internal tooling design, with a critical need for mobile expertise. The ability to work with data and drive experimentation is a key differentiator, aligning with the data-driven culture of modern operations and product teams.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • End-to-End Design Case Studies: Showcase 2-3 detailed case studies demonstrating ownership of product design from problem definition to launch and iteration. Highlight the problem, your process, design decisions, and the measurable impact achieved.
  • Data-Driven Impact: Clearly articulate how data analysis and experimentation (e.g., A/B tests) informed your design choices and contributed to specific KPIs, ideally related to efficiency, user satisfaction, or risk reduction.
  • Tooling Design Examples: Include examples of designing internal tools or complex workflows, demonstrating an understanding of moderator or operational user needs and efficiency improvements.
  • Mobile-First Design: Ensure at least one case study prominently features mobile design, showcasing expertise in platform-specific conventions and constraints.
  • Problem-Solving & Iteration: Demonstrate how you tackled complex design challenges, iterated based on feedback or data, and arrived at a refined solution.

Process Documentation:

  • For each case study, clearly outline the design process followed, including:
    • Discovery & Research: How you understood the problem space, user needs, and business goals.
    • Ideation & Prototyping: Methods used for brainstorming, sketching, wireframing, and creating interactive prototypes.
    • Testing & Validation: How user feedback and data were incorporated to refine designs.
    • Collaboration: Instances of working with cross-functional teams (PMs, Engineers, Data Scientists) throughout the process.
    • Impact Measurement: The metrics used to evaluate the success of the implemented design.

πŸ“ Enhancement Note: Given the role's focus on Trust & Safety and internal tooling, portfolios should ideally showcase problem-solving for nuanced user needs, efficiency gains for operational teams, and quantifiable improvements in safety metrics. Demonstrating experience with data analysis and experimentation within design case studies will be critical.

πŸ’΅ Compensation & Benefits

Salary Range:

  • Based on industry benchmarks for Senior Product Designers in Paris with 5+ years of experience, and considering the specialized nature of Trust & Safety, a competitive annual salary range would likely be between €65,000 and €90,000 gross per year. This range is an estimate and may vary based on the candidate's specific experience, skills, and negotiation.

Benefits:

  • Equity: Opportunity to receive company stock options, aligning your success with Yubo's growth.
  • Health Insurance: Comprehensive coverage through Alan for employees and their families, fully paid by Yubo.
  • Parental Benefits: Generous parental leave and support for childcare access, including nurseries and daycare facilities in France.
  • Flexible Work Policy: A highly flexible remote work policy, with hybrid expectations.
  • Professional Development: Coverage for external professional events and meetups (e.g., API days) to support continuous learning.
  • Wellness Programs: Access to wellness initiatives, sports classes, and mental well-being support.
  • Team Activities: Participation in regular team events, get-togethers, and team-building activities.
  • Cool Workplace: Access to a well-equipped Parisian office.

Working Hours:

  • Standard full-time working hours are expected, likely around 40 hours per week. The role offers significant flexibility in terms of remote work, but adherence to team collaboration needs and project deadlines is essential.

πŸ“ Enhancement Note: The salary estimate is based on general market data for senior design roles in Paris and the tech industry. The inclusion of equity, comprehensive health insurance, and significant parental benefits are strong indicators of Yubo's commitment to employee well-being and long-term engagement.

🎯 Team & Company Context

🏒 Company Culture

Industry: Social Discovery / Mobile Technology. Yubo operates in the rapidly evolving social media landscape, focusing on genuine connections for Gen Z. Company Size: While not explicitly stated, the growth trajectory and need for a dedicated designer suggest a scaling startup environment, likely in the range of 100-500 employees. This implies a dynamic, fast-paced atmosphere with opportunities for significant individual impact. Founded: Yubo was founded with the mission to redefine social interactions, emphasizing a safe and authentic online environment. This founding principle is critical to understanding their commitment to Trust & Safety.

Team Structure:

  • Trust & Safety Squad: You will be the sole designer within this squad, working directly alongside Product Managers, Tech Leads, Software Engineers, Data Scientists, and Moderators. This structure necessitates strong collaboration and communication skills to effectively represent design.
  • Design Team: While embedded in the T&S squad, you'll likely be part of a broader design department, offering opportunities for peer feedback, knowledge sharing, and alignment on design standards across the company.
  • Cross-functional Collaboration: Expect close collaboration with various departments, including engineering, data science, legal, policy, and customer support, all contributing to the overall safety and integrity of the platform.

Methodology:

  • Data-Driven Decision Making: Yubo emphasizes leveraging data, A/B testing, and user research to guide product development and validate hypotheses.
  • Agile Development: The squad structure and focus on rapid iteration suggest an agile development methodology.
  • Safety by Design: A core principle where safety considerations are integrated into the product development lifecycle from the outset.
  • User-Centricity: A focus on understanding and meeting the needs of their Gen Z user base, balancing social discovery with robust safety measures.

Company Website: https://yubo.live/

πŸ“ Enhancement Note: The company culture appears to be a blend of startup dynamism and a strong sense of responsibility, particularly concerning user safety. The emphasis on "One team, one mission" and "Own the impact" points to a collaborative and accountable work environment.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: Senior Product Designer. This role signifies a mid-to-senior level position with significant autonomy and responsibility for a critical product area. It offers the opportunity to establish design best practices and influence product strategy. Reporting Structure: The designer will co-lead the T&S squad with the PM and Tech Lead. Direct reporting is likely to the Chief Design Officer or Head of Design, providing mentorship and design leadership oversight. Operations Impact: The role has a direct and profound impact on user safety, platform integrity, and brand reputation. By designing effective Trust & Safety measures, this role contributes to user retention, trust, and the overall success of Yubo as a responsible social platform.

Growth Opportunities:

  • Domain Expertise: Develop deep expertise in Trust & Safety design, a highly valued and specialized area within the tech industry.
  • Leadership & Influence: Opportunity to shape the design direction for a critical product area and influence cross-functional teams.
  • Skill Development: Enhance skills in data analysis, A/B testing, ML integration design, and complex systems thinking.
  • Design System Contribution: Play a key role in expanding the design system with robust safety components.
  • Career Progression: Potential to advance into Lead Product Designer roles, manage design initiatives, or specialize further within the Trust & Safety domain.

πŸ“ Enhancement Note: This role offers a unique opportunity to build a specialization in a high-impact, in-demand area of product design. The "first dedicated designer" aspect means significant opportunity to define processes and establish a strong foundation for future design work in Trust & Safety.

🌐 Work Environment

Office Type: While the role is "Full Remote," Yubo maintains an office in Paris, suggesting a hybrid work model. The company emphasizes flexibility but also values in-person collaboration. Office Location(s): The primary office presence is in Paris, France, with specific requirements for occasional office visits for those based in the Paris region or elsewhere in Europe. Workspace Context:

  • Collaborative Hub: The Paris office likely serves as a central point for team meetings, brainstorming sessions, and fostering company culture, even for remote-first employees.
  • Tools & Technology: Expect access to modern design and collaboration tools (Figma, Amplitude, Notion) essential for remote and cross-functional teamwork.
  • Team Interaction: Opportunities for frequent virtual interaction with T&S squad members and broader design team members, fostering a connected remote work experience.

Work Schedule:

  • The work schedule is flexible, aligning with a remote-first culture. However, coordination across time zones and availability for key meetings and collaborative sessions will be crucial. The expectation of occasional office days reinforces the hybrid nature, balancing autonomy with team cohesion.

πŸ“ Enhancement Note: The "Full Remote" designation is nuanced. Candidates should be aware of the hybrid expectations for office visits, which are designed to facilitate collaboration and team building. This model aims to provide flexibility while ensuring strong team cohesion.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Phone Screen: Initial conversation with a Technical Account Manager (TAM) to assess basic qualifications, role understanding, and cultural fit.
  • First Interview: In-depth discussion with JΓ©rΓ©mie, the Chief Design Officer, focusing on design philosophy, experience, and strategic thinking.
  • Technical Test & Debrief: A practical design exercise to evaluate skills in problem-solving, design execution, and data-driven decision-making. This will be followed by a debrief with the Design team to discuss your approach and rationale.
  • Culture Fit Interviews: Conversations with various team members to assess alignment with Yubo's values (You own the impact, Unconventionally Smart, Be Bold & Resilient, One team, one mission) and working style.

Portfolio Review Tips:

  • Highlight T&S Relevance: Specifically showcase projects that demonstrate your ability to design for safety, handle sensitive data, or improve internal operational workflows. If you don't have direct T&S experience, emphasize transferable skills like designing for complex systems, user protection, or efficiency gains.
  • Quantify Impact: For each case study, clearly state the problem, your solution, and the measurable outcomes. Use metrics related to efficiency, reduction in errors, user satisfaction, or safety improvements.
  • Process Clarity: Clearly articulate your design process, showing how you moved from problem to solution, including research, ideation, prototyping, and iteration. Explain your rationale behind key design decisions.
  • Data & Experimentation: Demonstrate your comfort with data. Explain how you used analytics or A/B testing to inform your designs and validate their effectiveness.
  • Presentability: Be prepared to walk through your portfolio concisely and engagingly, highlighting the most relevant aspects for this Senior Product Designer role.

Challenge Preparation:

  • Understand Yubo's Mission: Familiarize yourself with Yubo's product, its user base (Gen Z), and its commitment to safety and authentic connections.
  • Trust & Safety Context: Research common challenges in online safety, moderation workflows, and privacy-preserving design.
  • Data Interpretation: Be ready to discuss how you would approach analyzing user data or experiment results to inform design decisions for safety features.
  • Cross-functional Communication: Prepare to articulate how you would collaborate with engineers, PMs, and data scientists on a Trust & Safety initiative.

πŸ“ Enhancement Note: The interview process is structured to thoroughly assess design skills, strategic thinking, and cultural alignment. A strong portfolio that directly addresses the nuances of Trust & Safety or demonstrates highly transferable skills in complex systems and data-driven design will be crucial.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: The primary tool for UI design, wireframing, prototyping, and collaboration. Expertise in Figma, including its collaboration features and component system, is essential.
  • Amplitude: A key platform for product analytics, user behavior tracking, and A/B testing. Proficiency here is vital for data-informed design decisions and measuring impact.
  • Notion: Used for project management, documentation, and knowledge sharing within the team and across the company.

Analytics & Reporting:

  • Amplitude: As mentioned, this is central for understanding user behavior, feature adoption, and the effectiveness of design interventions.
  • Internal Data Dashboards: Likely access to various internal dashboards for monitoring key safety metrics and operational performance.

CRM & Automation:

  • While not explicitly mentioned for the design role, understanding how CRM systems and automation tools might interact with user data or moderation workflows could be beneficial, especially when designing integrated solutions.

πŸ“ Enhancement Note: Proficiency in Figma and Amplitude is explicitly called out and critical for success in this role. Familiarity with these tools will be assessed during the technical test and interviews.

πŸ‘₯ Team Culture & Values

Operations Values:

  • You own the impact: Take responsibility for outcomes, adapt to challenges, and ensure your work makes a meaningful difference in user safety and platform integrity.
  • Unconventionally Smart: Approach problem-solving with creativity and efficiency, leveraging data and innovative thinking to build better solutions.
  • Be Bold & Resilient: Have the courage to challenge the status quo, break barriers in safety design, and persevere through complex issues.
  • One team, one mission: Collaborate effectively without ego, working towards the shared goal of creating a safe and positive social experience for all users.

Collaboration Style:

  • Cross-functional Integration: Actively participate in and contribute to the Trust & Safety squad, bridging the gap between design, product, engineering, and data science.
  • Feedback-Driven: Engage in open and constructive feedback exchanges with peers and stakeholders to continuously improve design quality and effectiveness.
  • Knowledge Sharing: Proactively share insights, best practices, and learnings related to user safety and design with the broader team.
  • Efficiency-Focused: Embrace a culture that values process optimization and efficiency, both in design execution and in the tools and workflows designed for others.

πŸ“ Enhancement Note: Yubo's core values are deeply intertwined with the Trust & Safety mission. Candidates who can demonstrate these values in their work approach will be a strong fit for the team.

⚑ Challenges & Growth Opportunities

Challenges:

  • Designing for Proactive Safety: Creating intuitive and effective safety features that prevent harm before it occurs, often without users realizing they are being protected.
  • Balancing Safety and User Experience: Ensuring that robust safety measures do not create friction or negatively impact the experience for legitimate users.
  • Internal Tooling Complexity: Designing efficient and user-friendly tools for moderators who handle sensitive and high-volume content.
  • Evolving Threat Landscape: Adapting designs to counter new and emerging threats in online safety and identifying how AI can be leveraged responsibly.
  • Sole Design Representative: As the first dedicated designer, establishing design processes and advocating for user-centered safety solutions within the squad.

Learning & Development Opportunities:

  • Specialization in Trust & Safety: Gain deep expertise in a critical and growing field of product design.
  • AI Integration Design: Explore and prototype the integration of AI/ML into safety workflows and user-facing features.
  • Cross-functional Skill Building: Enhance collaboration and communication skills by working closely with diverse technical and operational teams.
  • Mentorship: Potential to receive guidance from the Chief Design Officer and contribute to mentoring junior designers as the team grows.
  • Industry Engagement: Utilize the provided budget for external events and meetups to stay abreast of industry trends in design, safety, and technology.

πŸ“ Enhancement Note: This role presents significant challenges related to complex problem-solving and pioneering new design approaches. However, these challenges are directly tied to substantial growth opportunities in a specialized and impactful area of product design.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "How would you approach designing a new feature to proactively identify and mitigate harmful content or behavior on Yubo, considering our Gen Z user base and the need for a positive social experience?"
    • Preparation: Think about user journeys, potential friction points, data signals, and how to integrate safety seamlessly. Consider different user types (new users, established users, potentially malicious actors).
  • "Describe a time you had to design internal tooling for a team that handles sensitive or high-volume tasks. What were the key considerations, and how did you measure success?"
    • Preparation: Draw on experience with SaaS, moderation tools, or any process-improvement design. Focus on efficiency, usability, data integration, and impact metrics.
  • "How do you use data and experimentation to inform your design decisions, particularly in an area like Trust & Safety where KPIs might be complex?"
    • Preparation: Be ready to discuss specific examples of A/B tests, data analysis techniques, and how you translated insights into design changes that yielded measurable results.

Company & Culture Questions:

  • "Yubo's mission is about genuine connections. How do you see your role as a Senior Product Designer contributing to this mission, specifically within the Trust & Safety context?"
    • Preparation: Research Yubo's values and mission statement. Connect your design philosophy and approach to fostering authentic connections while ensuring safety.
  • "How do you typically collaborate with Product Managers, Engineers, and Data Scientists in a cross-functional team, especially when tackling a complex problem like user safety?"
    • Preparation: Provide specific examples of your collaboration process, communication strategies, and how you ensure alignment and shared understanding.
  • "What does 'Safety by Design' mean to you, and how would you embed this principle into Yubo's product development process?"
    • Preparation: Articulate your understanding of proactive safety measures and how to integrate them from the initial stages of product ideation.

Portfolio Presentation Strategy:

  • Focus on Impact: Prioritize case studies that demonstrate quantifiable improvements and highlight your role in achieving them.
  • Tell a Story: Structure your case studies as narratives – problem, your approach, solution, and results. Clearly explain the "why" behind your design decisions.
  • Data Integration: Explicitly show how data and/or A/B testing informed your work and how you measured success.
  • Process Transparency: Be ready to walk through your design process, including research, ideation, prototyping, and iteration.
  • Address T&S Nuances: If you have direct Trust & Safety experience, emphasize it. If not, clearly articulate how your skills in other areas (e.g., complex systems, user protection, efficiency tools) are transferable and relevant.

πŸ“ Enhancement Note: Preparation should focus on demonstrating a strong understanding of user safety, data-driven design, and effective cross-functional collaboration. Clearly articulating your design process and quantifiable impact in your portfolio will be key to success.

πŸ“Œ Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided Lever link.
  • Portfolio Customization: Curate your portfolio to prominently feature 2-3 projects that best demonstrate your skills in product design, data-informed decision-making, and ideally, experience with internal tooling or user safety initiatives. Clearly articulate your process and the impact of your work.
  • Resume Optimization: Tailor your resume to highlight your 5+ years of experience, specific skills in UI/UX, mobile design, data analysis, and collaboration. Use keywords like "product design," "user experience," "Trust & Safety," "data analysis," "A/B testing," and "Figma." Quantify achievements where possible.
  • Interview Preparation: Practice articulating your design process, rationale behind decisions, and how you measure impact. Be ready to discuss your approach to complex challenges and collaborative work, drawing on specific examples from your portfolio.
  • Company Research: Thoroughly research Yubo's mission, values, product, and target audience (Gen Z). Understand their commitment to Trust & Safety and how this role fits into their broader strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

5+ years of product design experience, preferably in SaaS or tooling for client-facing teams. Strong skills in interface design and usability principles, with a focus on data and experimentation.