Senior Product Designer Remote

📍 Job Overview

Job Title: Senior Product Designer

Company: Jobgether (Partner Company)

Location: Texas, United States

Job Type: Full-time

Category: Product Design / User Experience (UX) Design

Date Posted: March 21, 2026

Experience Level: 8+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead the design of impactful product experiences for both members and providers within the behavioral health sector.

• Drive the creation of scalable systems and intuitive digital/in-person workflows that directly support coaches, clinicians, and families.

• Lead complex design initiatives, ensuring a cohesive and seamless user journey across all touchpoints.

• Translate deep user research insights into actionable design strategies that enhance clinical operations and user outcomes.

• Champion design excellence and mentor junior designers, fostering a culture of innovation and quality.

📝 Enhancement Note: While this role is for a Senior Product Designer, the focus on clinical operations, user outcomes, and complex systems suggests a strong overlap with principles found in Revenue Operations (RevOps) and Sales Operations (SalesOps) concerning process optimization, user journey mapping, and data-driven decision-making. The emphasis on understanding user needs and translating them into scalable solutions aligns with operational goals of efficiency and effectiveness.

📈 Primary Responsibilities

• Define and lead comprehensive design initiatives that demonstrably improve clinical operations and positively impact user outcomes for children, families, and clinicians.

• Conduct in-depth user research, including interviews and usability testing, to gain a profound understanding of the needs, pain points, and motivations of children, families, and healthcare providers.

• Collaborate closely with cross-functional teams, including product management, engineering, marketing, and clinical staff, to formulate robust design strategies informed by user insights and business objectives.

• Develop engaging user workflows, wireframes, interactive prototypes, and high-fidelity mockups, iteratively refining designs through user feedback and validation cycles.

• Establish clear design specifications, key performance indicators (KPIs), and metrics to effectively assess, measure, and continuously enhance user experiences and operational efficiency.

• Champion and advocate for high-quality design standards, best practices, and a user-centered design philosophy across the organization, fostering a culture of design excellence.

• Mentor and provide guidance to junior designers, sharing expertise and promoting professional growth within the design team.

• Manage design projects autonomously, ensuring timely delivery of high-quality design assets while aligning with long-term business goals and strategic roadmaps.

• Navigate and deconstruct intricate clinical processes and system complexities to design user-friendly and effective solutions.

• Proactively identify design gaps, opportunities, and challenges within the product and user journey, taking initiative to propose and implement innovative design solutions with a startup mentality.

📝 Enhancement Note: The responsibilities listed strongly emphasize a strategic, data-informed approach to design. For operations professionals, this translates to understanding how design impacts process efficiency, user adoption of new systems, and ultimately, the effectiveness of clinical interventions and patient outcomes. The mention of "scalable systems" and "workflow alignment" directly mirrors operational concerns in building robust and efficient GTM processes.

🎓 Skills & Qualifications

Education:

• Undergraduate degree required in Design, Human-Computer Interaction (HCI), Psychology, or a related field.

Experience:

• Minimum of 8 years of professional experience in product design, UX/UI design, or a related field, with a focus on complex digital products.

• Proven track record of successfully designing and launching digital products that have demonstrated measurable improvements in user experience and business outcomes.

• Experience in the healthcare, behavioral health, or social services sectors is highly advantageous.

Required Skills:

• User-Centered Design (UCD): Deep understanding and practical application of UCD principles and methodologies.

• User Research & Analysis: Proficiency in conducting various user research methods (interviews, surveys, usability testing, persona development) and synthesizing findings into actionable design insights.

• Prototyping & Wireframing: Expertise in creating low-fidelity wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools (e.g., Figma, Sketch, Adobe XD).

• Visual Design & UI Principles: Strong grasp of visual design principles, typography, color theory, and UI best practices to create aesthetically pleasing and functional interfaces.

• Cross-functional Collaboration: Proven ability to effectively collaborate with product managers, engineers, researchers, and other stakeholders in a fast-paced, agile environment.

• Communication & Presentation: Exceptional verbal and written communication skills, with the ability to clearly articulate design decisions, strategies, and rationale to diverse audiences, including senior leadership.

• Problem-Solving & Critical Thinking: Strong analytical and problem-solving skills to tackle complex design challenges and navigate intricate systems.

• Mentorship: Experience or demonstrated aptitude for mentoring junior designers and fostering design talent.

Preferred Skills:

• Behavioral Health Domain Knowledge: Familiarity with the nuances and specific needs within the behavioral health landscape for children and families.

• Data Analysis & Interpretation: Ability to interpret quantitative data (e.g., usage analytics, A/B test results) to inform design decisions and measure impact.

• Agile/Scrum Methodologies: Experience working within Agile development frameworks.

• Design Systems: Experience in developing, maintaining, or contributing to design systems for consistency and scalability.

• Accessibility Standards: Knowledge of WCAG and other accessibility guidelines to ensure inclusive design.

• Startup Environment Experience: Adaptability and initiative gained from working in a dynamic startup setting.

📝 Enhancement Note: The emphasis on "complex digital products," "scalable systems," and "clinical processes" suggests that candidates with experience in optimizing workflows, improving data integrity, and driving adoption of new technologies within operational contexts will be highly valued. This role requires not just aesthetic design but also a deep understanding of how design impacts operational efficiency and user adoption.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated User Journey Mapping: Showcase examples of how you've mapped complex user journeys, identifying pain points and designing interventions to improve flow and satisfaction.

• Process Optimization Case Studies: Include at least one detailed case study illustrating how your design work directly contributed to the optimization of a specific process (clinical, operational, or user-facing). Highlight the "before" and "after" states.

• Scalable System Design Examples: Present projects where you designed components or systems intended for scalability, explaining the design considerations for future growth and increased user load.

• Cross-functional Collaboration Evidence: Provide examples of projects where you collaborated effectively with engineering, product, and other teams, demonstrating your ability to translate requirements into design solutions.

• Metrics-Driven Impact: Clearly articulate the quantifiable impact of your designs using relevant metrics (e.g., increased engagement, reduced error rates, improved efficiency, higher user satisfaction scores).

Process Documentation:

• Workflow Design & Optimization: Your portfolio should include examples of detailed workflow diagrams and process flows you've designed or optimized, showcasing your ability to visualize and improve operational sequences.

• System Implementation & User Adoption: Highlight instances where your designs facilitated the successful implementation and adoption of new systems or features, detailing the user education or onboarding aspects you contributed to.

• Performance Analysis & Iteration: Demonstrate how you've used data and user feedback to analyze the performance of designs post-launch and iteratively improved them, showing a commitment to continuous optimization.

📝 Enhancement Note: For operations professionals, this section is critical. The portfolio should clearly demonstrate an ability to not just create interfaces, but to design systems that improve operational workflows, enhance data capture, and drive efficiency. Candidates should focus on case studies that show how their design choices directly led to measurable improvements in operational metrics or user adoption of complex processes.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans to support employee well-being.

• Generous Time Off: 12 company-paid holidays and flexible paid time off (PTO) policies, allowing for work-life balance.

• Wellness & Home Office Support: Health and wellness stipends to promote personal health, and home office reimbursement for setting up an effective remote workspace.

• Professional Development: Reimbursement for professional development activities (courses, conferences, certifications) to foster continuous learning and skill enhancement.

• Equity & Ownership: Stock options, providing employees with an opportunity to share in the company's success and growth.

Working Hours:

• Standard full-time working hours are expected, typically around 40 hours per week.

• The fully remote nature of the role offers flexibility in managing daily schedules, provided that core working hours overlap with team members for effective collaboration and communication, particularly within the America/Chicago timezone.

📝 Enhancement Note: The salary range is an estimation based on national averages for senior product design roles in the US, considering the specified experience level and the inclusion of benefits like stock options. Actual compensation may vary based on the specific partner company's compensation philosophy, the candidate's exact experience, and negotiation. The benefit of "flexible time off" is particularly attractive for operational roles that may require focused periods of deep work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (specifically Behavioral Health), Social Services, Technology.

Company Size: The mention of "startup mentality," "identifying gaps," and "stock options" suggests a company that is likely in a growth phase, potentially ranging from a Series A to Series C funding stage, with a team size that could be anywhere from 50 to 250 employees. This size is often ideal for operations professionals, offering significant impact opportunities without excessive bureaucracy.

Founded: The company is likely relatively young, founded within the last 5-10 years, aligning with the "startup mentality" and the drive to innovate in the behavioral health tech space.

Team Structure:

• Product Design Team: This role will be part of a product design team, likely comprising a mix of senior and junior designers, possibly led by a Design Lead or Head of Product.

• Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Head of Product, or a similar leadership role. They will also work closely with Product Managers, Engineers, and potentially a dedicated UX Researcher.

• Cross-functional Collaboration: A key aspect of this role involves extensive collaboration with various departments, including product development, engineering, clinical operations, marketing, and potentially sales, to ensure design solutions are aligned with business objectives and user needs.

Methodology:

• User-Centric Design: The company clearly prioritizes understanding and addressing user needs, evident in the emphasis on user research and validation.

• Agile Development: The nature of a growing tech company in healthcare suggests an agile or hybrid development methodology, requiring designers to be adaptable and iterative.

• Data-Informed Decisions: The requirement to establish metrics and assess user experiences points to a data-informed approach, where design choices are validated and refined through performance analysis.

• Impact-Oriented Innovation: The focus on improving clinical operations and user outcomes indicates a drive to create solutions that have a tangible, positive impact.

Company Website: https://jobgether.com/ (This is the Jobgether website, as the partner company is not explicitly named. Candidates should seek information about the specific partner company once identified.)

📝 Enhancement Note: For operations professionals, a company culture that values data-informed decisions, cross-functional collaboration, and measurable impact is crucial. This environment often allows for significant contributions in process improvement and strategic alignment, even in design-focused roles, by ensuring that the "why" behind design decisions is rooted in operational effectiveness and user success.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a senior individual contributor level. While the title is "Senior Product Designer," the responsibilities of defining design initiatives, leading complex projects, and influencing strategy indicate a role with significant autonomy and potential for operational impact. For an operations professional, this level suggests a deep dive into how user experience directly affects the efficiency and scalability of GTM processes, clinical workflows, and customer success.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead or Head of Product. They will work closely with Product Managers and Engineering Leads, forming a core product development triad. This structure allows for direct influence on product strategy and execution, which in turn impacts the operational efficiency of sales, marketing, and customer support teams.

Operations Impact: The impact of this role on operations is significant, though indirect. By designing user-friendly and efficient member/provider experiences, the Senior Product Designer:

• Enhances User Adoption: Well-designed interfaces lead to higher adoption rates of new features and systems, reducing training overhead and support tickets for operational teams.

• Improves Data Quality: Intuitive data entry and clear information architecture can lead to more accurate and complete data, which is vital for RevOps and SalesOps reporting and analysis.

• Streamlines Workflows: By aligning digital and in-person workflows, the designer contributes to smoother operational processes for clinicians and support staff, potentially reducing manual workarounds.

• Drives Customer Satisfaction: A positive user experience contributes to higher satisfaction and retention rates, which are key operational metrics for customer success and account management teams.

Growth Opportunities:

• Leadership in Design: Potential to grow into a Design Lead or Manager role, overseeing a team of designers and setting the design vision.

• Product Strategy Influence: Opportunity to become a key voice in product strategy, driving innovation and aligning design with broader business and operational goals.

• Specialization: Develop deep expertise in the behavioral health tech sector, becoming a go-to expert for user needs and design challenges in this domain.

• Cross-Functional Mobility: The strong emphasis on collaboration could open doors to roles in Product Management or even operational strategy roles, leveraging a deep understanding of user needs and system design.

• Startup Growth: As the company scales, new opportunities for leadership and specialized roles within design and product operations are likely to emerge.

📝 Enhancement Note: For candidates transitioning from or interested in operations, this role offers a unique perspective. It allows one to influence operational outcomes through the lens of user experience and system design. The growth trajectory emphasizes leadership and strategic input, which are highly valued in senior operations roles.

🌐 Work Environment

Office Type: Fully Remote. This indicates a distributed workforce, with team members working from their home offices.

Office Location(s): While the role is remote, the company is based in Texas, and the timezone derived is America/Chicago. This suggests that candidates may be expected to align their working hours with this timezone for optimal collaboration.

Workspace Context:

• Collaborative Environment: Despite being remote, the company fosters a collaborative design culture. This is likely facilitated through regular virtual meetings, collaborative design tools, and clear communication channels.

• Operations Tools & Technology: Employees will have access to modern design and collaboration software. This includes design tools (Figma, Sketch), project management platforms (e.g., Jira, Asana), and communication tools (e.g., Slack, Zoom). The emphasis on "scalable systems" implies robust underlying technology infrastructure.

• Team Interaction: Regular virtual stand-ups, design critiques, brainstorming sessions, and cross-functional project meetings will be the primary mode of team interaction.

Work Schedule:

• The role is full-time, typically around 40 hours per week.

• The remote nature provides flexibility in daily scheduling, but candidates are expected to coordinate their work hours to overlap with the core business hours of the team, particularly those in the America/Chicago timezone. This ensures availability for real-time collaboration, meetings, and timely responses.

📝 Enhancement Note: For operations professionals, a fully remote environment requires strong self-discipline, proactive communication, and proficiency with digital collaboration tools. Understanding how to maintain team cohesion and operational efficiency in a distributed setting is key. The Texas/Central Timezone focus is important for scheduling and collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio by Jobgether's AI and then by the hiring company's recruiting team.

• Hiring Manager Interview: An initial conversation with the hiring manager to assess overall fit, experience, and understanding of the role's strategic objectives. Portfolio walkthroughs might be requested here.

• Design Challenge/Case Study: Candidates will likely be given a design problem or asked to present a deep dive into a past project from their portfolio. This will assess problem-solving skills, design process, and ability to articulate rationale.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially clinical stakeholders to evaluate collaboration skills, technical understanding, and ability to work within a cross-functional team.

• Final Interview: Potentially a discussion with senior leadership or the Head of Product to assess cultural fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Focus on Process & Impact: Don't just show polished final screens. Detail your design process, the problem you were solving, your research insights, iterations, and the measurable impact of your solutions. Quantify results whenever possible.

• Showcase Scalability & Complexity: Highlight projects that demonstrate your experience with complex systems and designing for scalability, as this is a key requirement for this role.

• Tailor to Behavioral Health: If possible, include projects relevant to healthcare, social services, or complex user journeys to demonstrate domain understanding.

• Clarity and Storytelling: Present your work clearly and concisely. Tell a compelling story for each project, explaining your role, your contributions, and the outcomes.

• Demonstrate Collaboration: Explain how you worked with teams, handled feedback, and navigated challenges with stakeholders.

Challenge Preparation:

• Understand the Domain: Research behavioral health, its challenges, and the needs of children, families, and clinicians.

• Practice Problem Framing: Be prepared to deconstruct a given problem, ask clarifying questions, and define the scope of your proposed solution.

• Articulate Your Process: Clearly explain your design thinking, from research and ideation to prototyping and testing.

• Quantify Your Solutions: Think about how you would measure the success of your proposed solution, aligning with the role's emphasis on metrics and outcomes.

• Prepare for Stakeholder Management: Consider how you would present your ideas and gain buy-in from different types of stakeholders (technical, clinical, business).

📝 Enhancement Note: For operations candidates looking at this role, emphasize in your portfolio and interviews how design thinking can solve operational challenges, improve data flow, and increase efficiency. Use operations-focused language when describing the impact of your design work.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe XD. Proficiency in at least one is essential.

• User Research Platforms: Tools like UserTesting.com, Maze, or direct usability testing setups.

• Collaboration & Project Management: Jira, Asana, Trello, Confluence for task tracking and documentation.

• Communication: Slack, Microsoft Teams, Zoom for daily interaction and virtual meetings.

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, Google Analytics, or similar platforms to track user behavior and product performance.

• Data Visualization: Tableau, Power BI, or native platform dashboards for reporting on key metrics.

CRM & Automation:

• While not a direct CRM/Automation role, understanding how design impacts user journeys within CRMs (like Salesforce) or marketing automation platforms (like HubSpot) is beneficial. The focus here is on the user experience of these systems.

• Integration Tools: Awareness of how APIs and integrations affect user experience across different platforms might be relevant for complex system design.

📝 Enhancement Note: For operations roles, familiarity with how design impacts data capture and user interaction within CRM and automation platforms is a key connection. Understanding analytics tools is also crucial, as design success is measured by data-driven insights.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users (members, providers, families) is paramount. This translates to designing solutions that are intuitive, effective, and empathetic.

• Impact-Driven: The team is driven by the desire to make a tangible positive impact on behavioral health outcomes. Design decisions are evaluated based on their contribution to this mission.

• Collaboration & Transparency: A culture of open communication and teamwork, where ideas are shared freely, feedback is constructive, and cross-functional partnerships are valued.

• Data-Informed Iteration: Design processes are guided by data and user feedback, leading to continuous improvement and iterative refinement of solutions.

• Initiative & Ownership: Employees are encouraged to take initiative, identify opportunities, and own their work from conception to delivery, reflecting a startup mentality.

Collaboration Style:

• Remote-First & Asynchronous Communication: While real-time collaboration is important, the team likely relies heavily on asynchronous communication tools (Slack, email, project management comments) to accommodate different schedules and timezones.

• Design Critiques & Feedback Loops: Regular design review sessions are crucial for providing and receiving constructive feedback, ensuring diverse perspectives are incorporated.

• Cross-Functional Integration: Designers actively partner with product managers, engineers, and other departments, embedding design thinking throughout the product development lifecycle.

• Knowledge Sharing: Encouragement of sharing best practices, learnings, and innovative approaches within the design team and across the wider organization.

📝 Enhancement Note: The emphasis on "impact-driven" and "data-informed iteration" aligns perfectly with the core principles of Revenue Operations and Sales Operations. Understanding how design contributes to these operational goals is key for candidates coming from an operations background.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: The constant challenge of creating user-centered designs that also meet business objectives and technical constraints, especially within a complex domain like behavioral health.

• Designing for Diverse User Groups: Catering to the distinct needs, technical proficiencies, and emotional states of children, families, and clinicians, who may have vastly different requirements and access to technology.

• Navigating Clinical Complexity: Translating intricate clinical workflows and regulatory requirements into simple, intuitive user experiences without oversimplifying critical processes.

• Remote Collaboration Dynamics: Maintaining strong team cohesion, effective communication, and a shared design vision in a fully remote environment.

• Measuring Impact in Healthcare: Defining and tracking meaningful metrics that accurately reflect the impact of design on clinical outcomes and operational efficiency in the healthcare space.

Learning & Development Opportunities:

• Deep Domain Expertise: Gaining specialized knowledge in behavioral health technology, patient care pathways, and clinical operations.

• Advanced Design Methodologies: Honing skills in complex problem-solving, system thinking, and designing for behavior change.

• Cross-functional Skill Development: Opportunity to learn more about product management, engineering processes, and operational strategies through close collaboration.

• Leadership & Mentorship: Developing leadership capabilities through mentoring junior designers and potentially leading design initiatives.

• Industry Conferences & Certifications: Access to professional development budgets for attending relevant design, tech, or healthcare conferences, and pursuing certifications.

📝 Enhancement Note: For operations professionals, the challenges presented are analogous to operational challenges: optimizing complex processes, managing diverse stakeholders, and measuring impact. The growth opportunities offer a chance to apply operational thinking to design and product strategy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process for identifying trade-offs and communicating decisions.)

• "How would you approach designing a system for [specific behavioral health scenario, e.g., appointment scheduling for families, progress tracking for clinicians] given the constraints of a remote team and a need for scalability?" (Prepare to outline a design process, key considerations, and potential solutions.)

Company & Culture Questions:

• "What interests you about working in the behavioral health sector, and how do you see design contributing to positive outcomes in this field?" (Research the company's mission and the industry's challenges.)

• "How do you contribute to fostering a strong design culture, especially in a remote environment?" (Discuss your approach to collaboration, feedback, and mentorship.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly outline the problem, your role, the process you followed, the solution, and the results. Use a consistent structure.

• Emphasize Process and Iteration: Show your thinking, not just the final product. Include sketches, wireframes, user flows, and explain your design decisions and how you iterated based on feedback.

• Quantify Impact: Whenever possible, present data and metrics that demonstrate the positive outcomes of your design work. Connect these outcomes to business or operational goals.

• Highlight Scalability and Complexity: Specifically call out projects where you designed for scale or tackled highly complex systems, explaining your approach.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, trade-offs, and problem-solving methodologies.

📝 Enhancement Note: When preparing for this role as an operations professional, frame your answers and portfolio examples in terms of how design impacts efficiency, data integrity, user adoption, and overall operational effectiveness. Connect your design thinking to business outcomes and process optimization.

📌 Application Steps

To apply for this operations-adjacent design position:

• Submit your application through the provided application link on Lever.

• Tailor your Resume: Highlight experience in complex digital product design, user research, cross-functional collaboration, and any experience with healthcare or behavioral health. Explicitly mention skills in process optimization through design.

• Curate Your Portfolio: Ensure your portfolio prominently features case studies demonstrating your design process, problem-solving skills, and quantifiable impact. Prioritize examples that showcase the design of scalable systems or the optimization of complex workflows.

• Prepare Your Narrative: Practice articulating your design philosophy, your approach to user-centered design, and how your work contributes to operational efficiency and positive user outcomes. Be ready to discuss your experience in a remote, collaborative setting.

• Research the Company: Understand Jobgether's mission and the specific partner company's goals in the behavioral health space. Frame your interest in terms of how design can drive their operational success and mission impact.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.