Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer - Pay Ecosystem
Company: Remote
Location: Remote (Iberia, Peru)
Job Type: Full-time
Category: Product Design / UX/UI
Date Posted: 2025-09-17
Experience Level: Mid-Senior Level (5-10 years)
Remote Status: Fully Remote

🚀 Role Summary

Spearhead end-to-end product design for the Pay Ecosystem, a strategically critical area for Remote, focusing on compliant and seamless international payments.
Drive design strategy and execution for a dedicated development team, translating complex user needs into intuitive and impactful user interfaces.
Collaborate closely with product managers, engineers, and cross-functional stakeholders to define and deliver innovative solutions within a fast-paced, high-growth environment.
Champion design best practices, contribute to the evolution of Remote's design culture, and advocate for user-centricity across the organization.
Leverage research, prototyping, and AI tools to explore conceptual ideas and deliver high-fidelity, polished user experiences that demonstrate tangible user impact.

📝 Enhancement Note: This role is designated for a Senior Product Designer focusing on the "Pay Ecosystem," indicating a deep dive into financial technology (FinTech) and HR Tech B2B SaaS solutions. The emphasis on "end-to-end design craft" and "autonomous ownership" suggests a need for a self-starter with a proven track record of managing design projects from conception to launch with minimal supervision. The "Pay Ecosystem" focus implies dealing with complex financial workflows, compliance, and security considerations, requiring a designer adept at handling intricate B2B SaaS challenges.

📈 Primary Responsibilities

Influence and shape the product strategy for the Pay Ecosystem team, identifying key opportunities for design impact and user value.
Apply appropriate research methodologies (e.g., user interviews, usability testing, surveys) to gain deep user empathy and understand complex customer challenges within the payroll and payments domain.
Utilize AI prototyping tools to rapidly explore conceptual ideas, iterate on designs with cross-functional peers, and develop functional user flows.
Craft high-fidelity, pixel-perfect user interfaces with a strong emphasis on interaction design, ensuring a high bar for quality and aesthetic appeal.
Lead compelling vision exercises and present design directions for the team and domain to stakeholders, articulating the strategic rationale behind design decisions.
Apply systems thinking to solve problems holistically, considering the broader impact of design choices on information architecture, scalability, and user experience across the platform.
Develop persuasive narratives around design work, communicating vision, rationale, and impact to drive consensus and alignment with product and engineering teams.
Collaborate transparently and proactively, sharing work openly with the wider organization to solicit feedback and foster cross-domain collaboration.
Advocate for and leverage the company's design system (Norma), understanding when to adhere to established patterns and when to contribute to its evolution.
Champion core experience principles, ensuring simplicity, usability, scalability, and accessibility in all delivered user experiences.
Actively contribute to the design organization's culture by advocating for quality, shaping best practices, and providing constructive peer feedback and critique.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and leadership within the design function. Specific emphasis is placed on research methodology application, AI prototyping, and high-fidelity UI creation at velocity, which are key indicators of a senior-level expectation in a fast-paced tech environment. The need to "solve problems holistically with systems-thinking" and "lead compelling vision initiatives" points towards a strategic design role that influences product direction beyond just UI execution.

🎓 Skills & Qualifications

Education:

Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience:

Minimum of 5-10 years of professional experience in product design, with a significant portion focused on B2B SaaS applications.
Demonstrated experience in designing complex financial technology (FinTech) or HR technology (HRTech) platforms is highly preferred.
Proven track record of successfully managing and delivering end-to-end design projects from problem definition to launch.

Required Skills:

Product Design Mastery: Deep understanding and practical application of the entire design process, from discovery and research to ideation, prototyping, UI design, and iterative refinement.
User Interface (UI) Design Excellence: Ability to create visually appealing, intuitive, and polished high-fidelity user interfaces with a keen eye for detail and interaction design.
Systems Thinking: Capacity to understand and design for complex systems, considering interconnectedness, scalability, and holistic user journeys across a platform.
Cross-Functional Collaboration: Proven ability to work effectively with product managers, engineers, researchers, and other stakeholders to achieve shared goals and drive product outcomes.
Persuasive Communication & Storytelling: Strong verbal and written communication skills, with the ability to articulate design rationale, build compelling narratives, and influence decision-making.
Research & Empathy: Proficiency in applying various research methodologies to understand user needs, pain points, and behaviors, translating insights into actionable design solutions.

Preferred Skills:

AI Prototyping Tools: Experience leveraging AI-powered tools for rapid prototyping and concept exploration.
Design Systems Proficiency: Experience working with, contributing to, or advocating for the use of established design systems (e.g., Norma).
Agile Methodologies: Familiarity with working in agile development environments.
Accessibility Standards: Knowledge of and commitment to designing accessible user experiences.
Global User Experience: Experience designing for diverse, international user bases.

📝 Enhancement Note: The "5-10 years" experience level, coupled with the emphasis on B2B SaaS, FinTech, and HRTech, suggests this role requires a seasoned designer capable of navigating complex enterprise software challenges. The requirement for "persuasive communication" and "storytelling" is critical for a senior role, indicating the need to influence product strategy and gain buy-in from various teams. Proficiency in "systems thinking" is paramount given the "Pay Ecosystem" focus, implying an understanding of how design decisions impact broader platform architecture and user flows.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A comprehensive portfolio showcasing a minimum of 5-10 years of product design experience, with a strong emphasis on B2B SaaS, ideally within FinTech or HRTech.
Demonstrations of end-to-end design process ownership, from initial problem identification and user research to final UI implementation and iteration.
Case studies that clearly articulate complex problems, the design process undertaken, key decisions, trade-offs considered, and the tangible impact of the solutions on users and business metrics.
Examples of systems thinking applied to design challenges, illustrating an understanding of information architecture, scalability, and cross-feature consistency.
Evidence of strong collaboration with product and engineering teams, showcasing how design work was integrated into development workflows.
Projects highlighting interaction design expertise and the creation of polished, high-fidelity user interfaces.

Process Documentation:

Portfolio case studies should detail the specific research methodologies employed and how user insights informed design decisions.
Include documentation of how design systems were utilized, adapted, or contributed to within projects.
Showcase examples of iterative design processes, including how feedback from stakeholders and users was incorporated.
Present clear metrics or qualitative feedback demonstrating the impact and success of design solutions, such as improvements in user engagement, task completion rates, or reduction in support queries.

📝 Enhancement Note: The requirement for a portfolio showcasing "end-to-end design process ownership" and "tangible impact" is crucial. Candidates must be prepared to present detailed case studies that not only highlight aesthetic design but also the strategic thinking, research, and collaborative efforts that led to successful product outcomes. The emphasis on "systems thinking" and "design systems" indicates a need for a designer who can contribute to a cohesive and scalable product experience.

💵 Compensation & Benefits

Salary Range:

USD $57,350 - $129,050 per year.

Benefits:

Work from anywhere globally.
Flexible Paid Time Off (PTO).
Flexible working hours, supporting asynchronous work.
16 weeks paid parental leave.
Mental health support services.
Stock options.
Learning budget for professional development.
Home office budget and IT equipment provision.
Budget for local in-person social events or co-working space access.

Working Hours:

Full-time position, with flexible working hours and an asynchronous work culture.

📝 Enhancement Note: The wide salary range ($57,350 - $129,050 USD) is attributed to Remote's global compensation strategy, which considers geographic pay differentials. This means the actual salary offered will be heavily dependent on the candidate's location, aiming to be competitive within their local market while adhering to fair, unbiased compensation principles. The flexible and asynchronous working hours are significant benefits for operations professionals seeking autonomy and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: HR Technology (HRTech), FinTech, Global Employment Solutions. Remote is at the forefront of enabling businesses to hire and manage talent globally, simplifying complex compliance, payroll, and HR processes. Company Size: The provided data does not specify the exact company size, but "global company" and "globally distributed workforce" suggest a growing, mid-to-large-sized organization with a significant international presence. Founded: The founding date is not specified, but the company's mission to solve modern organizations' challenges in global employment indicates a relatively modern tech company.

Team Structure:

Reporting: Reports to a Senior Product Design Manager.
Team Membership: Part of the broader Design team, which is described as a "thriving and growing community of designers" focused on maturing Remote's end-to-end design practice.
Cross-Functional Collaboration: Works closely with Product Managers and Developers within a "thriving cross-discipline team," and collaborates with Product Designers across the organization.

Methodology:

Design Process: Emphasizes an end-to-end design process, integrating research, strategy, prototyping (including AI tools), and high-fidelity UI creation.
Work Culture: Operates asynchronously, promoting flexibility in planning schedules around life. Defaults to action and encourages proactive ownership.
Collaboration: Encourages transparent, open collaboration, seeking frequent feedback and identifying cross-domain synergies.

Company Website: remote.com

📝 Enhancement Note: Remote's culture is defined by its fully remote and asynchronous operational model, which is a core differentiator. The company values ambition, curiosity, and a proactive approach, encouraging employees to "bring their talents, experiences and culture to the table." The emphasis on "global talent-hiring" and "bringing local wealth to developing countries" points to a socially conscious and globally minded organization. The design team's focus on maturing the design practice suggests an environment where individual contributions can significantly shape processes and standards.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level implies significant autonomy, ownership of complex design domains, and the ability to influence product strategy. It sits above mid-level designers and typically involves mentoring or guiding junior team members, though this specific role description focuses on individual contribution and cross-functional leadership. Reporting Structure: Reports to a Senior Product Design Manager, indicating a clear hierarchy within the design department, with opportunities for mentorship and strategic guidance from a senior design leader. Operations Impact: The role directly impacts the "Pay Ecosystem," a "strategically important and high profile" area of Remote. Success in this role means contributing to core product functionality that drives customer acquisition, retention, and satisfaction by simplifying complex global payroll and payment processes. Design decisions will have a direct impact on user experience, compliance, and the overall efficiency of Remote's platform.

Growth Opportunities:

Skill Development: Opportunities to deepen expertise in FinTech/HRTech design, complex B2B SaaS solutions, AI prototyping, and advanced interaction design.
Leadership: Potential to lead design initiatives, influence product strategy, and contribute to shaping the design culture and processes within a growing organization.
Career Progression: Advancement to Lead Product Designer, Group Product Designer, or management roles within the design organization, depending on individual aspirations and performance.
Cross-functional Exposure: Exposure to various business functions and product areas within Remote, fostering a broad understanding of the company's operations and strategic goals.

📝 Enhancement Note: As a Senior Product Designer, the growth trajectory is expected to involve increasing strategic influence, ownership of larger and more ambiguous problem spaces, and potentially leadership opportunities. The company's "total rewards philosophy" and emphasis on internal mobility suggest a supportive environment for career development, provided performance aligns with expectations. The "learning budget" explicitly supports skill advancement relevant to the role and industry trends.

🌐 Work Environment

Office Type: Fully remote. The company operates asynchronously, meaning there is no central physical office requirement. Office Location(s): The role is open to candidates anywhere in the world, with a specific mention of "Remote-Iberia" in the location data, suggesting a potential focus or origin for some of the team's operations or talent pool, but not a mandate for physical presence.

Workspace Context:

Collaboration: While fully remote and asynchronous, the role emphasizes strong cross-functional collaboration through various communication channels and proactive knowledge sharing.
Tools & Technology: Access to necessary IT equipment and a home office budget is provided, ensuring a productive remote workspace. The team utilizes design systems and potentially AI prototyping tools.
Team Interaction: Opportunities for interaction exist through Slack, design critiques, cross-functional meetings (though minimized due to async culture), and potentially virtual team-building events.

Work Schedule:

Flexible working hours are a core tenet of Remote's culture, supporting an asynchronous work model. This allows individuals to structure their workdays around personal needs and preferences, prioritizing life-work balance.

📝 Enhancement Note: The asynchronous and fully remote nature of the work environment is a defining characteristic. Candidates must be self-disciplined, proactive communicators, and comfortable working independently without the structure of traditional office-based teams. The emphasis on "fitting work around your needs" underscores the company's commitment to employee well-being and flexibility.

📄 Application & Portfolio Review Process

Interview Process:

Interview with Recruiter: Initial screening to assess general fit, experience, and understanding of the role and company.
Interview with Senior Design Manager: Deeper dive into design philosophy, experience, and alignment with team needs.
Case Study Presentation (Asynchronous): Candidates will likely be given a design challenge or asked to present a pre-prepared case study demonstrating their skills and process. This is a critical step for evaluating practical design capabilities.
Interview with Design and Product Team Members: Interviews with peers and cross-functional collaborators to assess teamwork, communication, and cultural fit.
Executive Interview: Meeting with a more senior leader to assess strategic thinking and alignment with company vision.
Bar Raiser Interview: Typically a role focused on maintaining hiring standards and assessing overall candidate quality and potential long-term impact.
Offer + Prior Employment Verification Check: Final stage involving an offer and background checks.

Portfolio Review Tips:

Structure is Key: Organize your portfolio logically, perhaps by project type or by demonstrating different facets of your skills (e.g., research-heavy projects, UI-focused projects, systems design).
Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, your specific contributions, the challenges you faced, the solutions you designed, and the measurable outcomes. Quantify impact whenever possible.
Show, Don't Just Tell: Use high-fidelity mockups, interactive prototypes, user flow diagrams, and research artifacts to illustrate your work effectively.
Highlight Process: Emphasize your thought process, decision-making criteria, and how you leveraged research, collaboration, and design principles to arrive at your solutions.
Tailor to Remote: If presenting a pre-prepared case study, tailor it to resonate with Remote's mission and the complexities of the Pay Ecosystem. Showcase experience with B2B SaaS, FinTech, or complex workflows.
Conciseness: Be clear and concise. Highlight the most impactful projects and lessons learned.

Challenge Preparation:

Understand the Domain: Familiarize yourself with the challenges of global payroll, payments, HRTech, and FinTech. Think about common user pain points and regulatory considerations.
Systems Thinking Practice: Be prepared to discuss how you approach designing for complex systems and interconnected features.
Communication Skills: Practice articulating your design decisions clearly and persuasively, as this will be tested throughout the interview process and in the asynchronous case study.
Company Values: Understand Remote's core values and be ready to demonstrate how you embody them in your work and interactions.

📝 Enhancement Note: The multi-stage interview process, including an asynchronous case study, is standard for senior design roles in tech. Candidates should prepare detailed, data-backed case studies that showcase their end-to-end design capabilities, strategic thinking, and collaborative skills. The "Bar Raiser" interview suggests a rigorous hiring process focused on long-term impact and cultural alignment.

🛠 Tools & Technology Stack

Primary Tools:

Design Software: Figma (highly probable, as it's industry standard for UI/UX collaboration), Sketch, Adobe Creative Suite.
Prototyping Tools: Figma, InVision, ProtoPie, or similar for creating interactive prototypes.
AI Prototyping: Specific tools are not mentioned, but candidates should be open to exploring and adopting new AI-assisted design tools.

Analytics & Reporting:

Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure design impact.
Tools for data visualization and reporting to communicate insights to stakeholders.

CRM & Automation:

While not directly a design tool, an understanding of CRM systems (like Salesforce) and automation platforms can be beneficial for context in B2B SaaS environments.

📝 Enhancement Note: While specific tools aren't exhaustively listed, the job description explicitly mentions leveraging "AI prototyping as a tool." This indicates a forward-thinking approach to design tooling. Expect proficiency in industry-standard design and prototyping software like Figma to be a baseline requirement, with an openness to adopting new technologies.

👥 Team Culture & Values

Operations Values:

Ownership & Proactivity: A bias towards action and taking initiative, rather than waiting for direction.
Global Mindset: Understanding and appreciating the complexities and opportunities of a globally distributed workforce and customer base.
Simplicity & Usability: A commitment to creating user experiences that are straightforward, intuitive, and easy to navigate.
Scalability & Accessibility: Designing solutions that can grow with the company and are usable by people of all abilities.
Collaboration & Transparency: Openly sharing work, seeking feedback, and working constructively with peers and stakeholders.
Data-Driven Decision Making: Using research and analytics to inform design choices and measure impact.

Collaboration Style:

Async-First: Communication and collaboration are designed to work effectively across time zones, minimizing synchronous meetings.
Open and Transparent: Encouraging the sharing of work in progress to gather feedback early and often.
Cross-Functional Integration: Working closely with product and engineering teams as integrated partners, rather than separate functions.
Feedback-Oriented: A culture that values constructive critique and peer support to elevate the quality of work.

📝 Enhancement Note: Remote's core values are integral to its operations and culture. Candidates are expected to embody these values, particularly "ownership," "proactivity," and "collaboration," to thrive in a distributed, asynchronous environment. The emphasis on "simplicity, usability, scalability, and accessibility" aligns with best practices in product design, especially for a global platform.

⚡ Challenges & Growth Opportunities

Challenges:

Complexity of the Pay Ecosystem: Designing for intricate financial workflows, compliance regulations, and diverse international payment methods presents significant intellectual challenges.
Asynchronous Collaboration: Adapting to and excelling within an asynchronous work model requires strong self-management, communication discipline, and proactive engagement.
Balancing Innovation with Stability: The need to innovate and explore new solutions while maintaining the stability and reliability of a critical financial system.
Evolving Design Practice: Contributing to the maturation of Remote's design culture and processes requires adaptability and a proactive approach to process improvement.

Learning & Development Opportunities:

Domain Expertise: Deepen knowledge in FinTech, HRTech, and international employment law through practical application.
Advanced Design Skills: Hone skills in AI prototyping, complex interaction design, and systems thinking.
Remote Work Mastery: Develop best practices for effective collaboration and productivity in a fully remote, asynchronous environment.
Cross-Functional Influence: Gain experience influencing product roadmaps and strategic decisions within a fast-growing tech company.
Mentorship: Potential to learn from and be mentored by senior design leaders within the organization.

📝 Enhancement Note: The challenges inherent in this role are significant, requiring a designer who is not only skilled but also adaptable and proactive. The growth opportunities are substantial, offering a chance to become an expert in a critical and rapidly evolving sector of the tech industry, while also developing highly sought-after remote work competencies.

💡 Interview Preparation

Strategy Questions:

Be prepared to discuss your approach to defining and influencing product strategy from a design perspective. How do you identify opportunities for impact?
How do you apply research methodologies to complex problem spaces? Provide examples of how user research has directly shaped your design decisions.
Explain your process for designing for complex systems. How do you ensure consistency, scalability, and user-friendliness across multiple features or products?
How do you balance user needs, business goals, and technical constraints when making design decisions?
Discuss your experience with design systems. How do you leverage them, and when do you advocate for deviations or contributions?

Company & Culture Questions:

How do you align with Remote's asynchronous work culture and core values (e.g., ownership, proactivity)?
Describe a time you had to collaborate effectively with product managers and engineers. What was your approach, and what were the outcomes?
How do you contribute to and shape a design culture within a team or organization?
What excites you about Remote's mission and the Pay Ecosystem specifically?

Portfolio Presentation Strategy:

Structure Your Narrative: For each case study, start with the context and problem, clearly state your role and contributions, detail your process (research, ideation, iteration, testing), showcase your solutions with visuals, and conclude with the impact and key learnings.
Focus on Impact: Quantify the results of your design work whenever possible (e.g., increased conversion rates, improved task completion time, reduced error rates).
Demonstrate Process: Show your thinking – sketches, wireframes, user flows, research insights, and why you made specific design choices.
Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within any time limits. Be ready to answer questions thoughtfully and demonstrate your passion for design.
Prepare for the Async Case Study: Understand the prompt thoroughly, allocate your time wisely, and focus on demonstrating a clear, well-reasoned design process that addresses the core requirements.

📝 Enhancement Note: Candidates should prepare to articulate their design process, strategic thinking, and collaborative approach in detail. The interview process emphasizes not just the final output but the journey and decision-making behind it. Be ready to discuss specific examples that highlight your ability to handle complexity, drive impact, and contribute to a distributed, asynchronous team culture.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application through the provided link on Greenhouse.
Portfolio Customization: Ensure your portfolio highlights projects demonstrating end-to-end design process ownership, B2B SaaS experience (ideally FinTech/HRTech), systems thinking, and measurable impact. Tailor your case studies to showcase skills relevant to Remote's Pay Ecosystem.
Resume Optimization: Update your resume to clearly articulate your years of experience, key responsibilities, and achievements in product design, using keywords such as "Product Design," "UI/UX," "B2B SaaS," "FinTech," "Systems Thinking," and "Cross-Functional Collaboration."
Interview Preparation: Rehearse answers to common design interview questions, focusing on the STAR method (Situation, Task, Action, Result) for behavioral questions. Prepare to walk through your portfolio case studies effectively and practice articulating your design rationale.
Company Research: Familiarize yourself with Remote's mission, values, asynchronous work culture, and the specifics of its Pay Ecosystem. Understand their target audience and the challenges they aim to solve.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer - Pay Ecosystem