Senior Product Designer - Org & Security

📍 Job Overview

Job Title: Senior Product Designer - Org & Security Company: Typeform Location: Germany (Remote), Ireland (Remote), Netherlands (Remote), Portugal (Remote), United Kingdom (Remote) Job Type: Full-Time Category: Product Design (with GTM & Operations implications) Date Posted: December 2, 2025 Experience Level: 5-10 Years Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on the strategic design of an intelligent contact management system, directly impacting how users organize and leverage data, a critical component for GTM operations.
• You will be instrumental in shaping AI-guided experiences, multi-database interactions, and permission-based controls, enhancing operational efficiency and data governance.
• The position requires a strong emphasis on user-centric design within a SaaS environment, particularly for tools that support marketing and operational workflows.
• Collaboration with Product, Engineering, AI/ML, and Developer Relations teams will be key to delivering cohesive and impactful user experiences that drive operational insights.

📝 Enhancement Note: While this is a Product Designer role, its focus on "Org & Security" and the "intelligent contact management system" implies a significant connection to GTM operations. The ability to structure, manage, and govern contact data, alongside AI-driven suggestions and permission flows, directly influences sales operations, marketing operations, and customer success operations by providing a robust and secure data foundation. The emphasis on "zero to one" product development suggests a strategic impact on how Typeform's platform supports operational efficiency for its users.

📈 Primary Responsibilities

• Contact Management System Design: Define and design the architecture for how users structure, manage, and govern contacts across multiple databases, ensuring data integrity and operational accessibility.
• AI-Driven Feature Design: Create user experience (UX) and visual designs for AI-driven suggestions, intelligent templates, and robust permission flows to enhance user efficiency and control.
• Cross-Functional Collaboration: Partner closely with Product Managers, Engineers, AI/ML Specialists, and Developer Relations to ensure seamless integration and consistent user experiences across all touchpoints.
• User Research & Validation: Plan and conduct user research sessions, workshops, and feedback reviews to validate database structures, permission workflows, and overall user satisfaction with contact management features.
• Design System Contribution: Utilize and actively contribute to the company's "Echo Design System" to ensure the creation of clear, scalable, accessible, and consistent UI patterns and components.
• Platform Enhancement: Build and refine new AI-supported contact and data experiences that extend the capabilities of Typeform's existing platform, optimizing for operational insights and user productivity.
• Zero-to-One Product Development: Lead design initiatives for new product features or platforms from initial concept through to execution, focusing on building foundational capabilities rather than just iterative improvements.

📝 Enhancement Note: The responsibilities highlight a deep engagement with core operational data management and security. Designing permission flows and governing contacts across multiple databases directly impacts sales enablement, data privacy compliance (like GDPR), and the overall efficiency of GTM teams. The "zero to one" aspect suggests this role will define new operational paradigms within Typeform's product.

🎓 Skills & Qualifications

Education: No specific degree mentioned, but a strong portfolio demonstrating design expertise is paramount. Experience: 5+ years of experience in digital product design, with a preference for SaaS environments and a track record in "zero to one" product development.

Required Skills:

• Digital Product Design: Proven expertise in the end-to-end digital product design process, from discovery and concept to execution and iteration.
• SaaS Product Experience: Demonstrated experience designing for Software-as-a-Service (SaaS) products, ideally with a focus on tools relevant to marketers or operational teams.
• User Interface (UI) Design: Skilled at creating clear, intuitive, and visually appealing user interfaces that enhance user experience and operational flow.
• User Experience (UX) Design: Ability to craft seamless and efficient user journeys, particularly for complex data management and organizational tasks.
• User Research & Usability Testing: Proficiency in planning and conducting user research and usability testing sessions, and a strong ability to translate feedback into actionable design improvements.
• Design System Proficiency: Experience using and contributing to design systems, ensuring consistency and scalability in product interfaces.
• Zero-to-One Product Development: A strong background in developing new product features or platforms from inception, demonstrating strategic thinking and innovative problem-solving.
• Portfolio with Case Studies: A robust portfolio showcasing detailed case studies that illustrate design process, problem-solving approaches, and tangible results.

Preferred Skills:

• AI/ML Integration: Familiarity with designing user experiences that incorporate AI and Machine Learning capabilities, such as intelligent suggestions and predictive features.
• Data Governance & Security Design: Experience designing interfaces and workflows that address data security, permissions, and compliance requirements.
• Contact Management Systems: Prior experience designing features for contact management, CRM, or similar data organizational tools.
• Workshops & Facilitation: Experience planning and running workshops for cross-functional teams to align on product strategy and design solutions.
• Developer Relations Interaction: Understanding of how to design for developer audiences or work effectively with Developer Relations teams for API-driven features.

📝 Enhancement Note: The emphasis on "zero to one" product development and designing for "intelligent contact management" suggests a need for candidates who can not only execute but also strategize and define new product directions. Experience with data governance and security is crucial given the pillar's focus, directly impacting operational compliance and data integrity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Study Depth: Portfolio must include detailed case studies that clearly articulate the problem, your design process (discovery, ideation, prototyping, testing), your specific contributions, and the measurable outcomes or impact.
• Zero-to-One Examples: Showcase at least one significant project that demonstrates your ability to take a product or feature from concept to launch, highlighting strategic thinking and foundational design work.
• SaaS Product Focus: Prioritize case studies from SaaS products, ideally those with a focus on marketer tools, operational efficiency, or data management.
• UI/UX Showcase: Present a range of clean, scalable, and user-friendly interfaces, demonstrating your ability to create both visually appealing and highly functional designs.

Process Documentation:

• Design Process Clarity: Demonstrate a well-defined and repeatable design process, articulating how you approach problem-solving, research, and iteration.
• Collaboration Evidence: Include examples of how you've collaborated with cross-functional teams (Product, Engineering, AI/ML) and how this collaboration influenced the final product.
• Design System Application: Showcase how you've utilized and contributed to design systems, illustrating your understanding of component-based design and scalability.
• Impact Metrics: For each case study, clearly present any quantifiable results or metrics that demonstrate the success of your designs, such as improved user engagement, efficiency gains, or adoption rates.

📝 Enhancement Note: For a "Senior" role with "zero to one" responsibilities, the portfolio is critical. It needs to go beyond just showcasing pretty screens; it must demonstrate strategic thinking, problem-solving methodology, and the ability to drive impact from concept to execution. The emphasis on AI and data management means case studies related to these areas will be highly valued.

💵 Compensation & Benefits

Salary Range:

• Estimate for Senior Product Designer (Remote, EU): €65,000 - €95,000 per year.
• Explanation: This range is based on research for Senior Product Designer roles in the tech industry across Germany, Ireland, Netherlands, Portugal, and the UK. Factors considered include the company's SaaS focus (Typeform), the role's seniority (5+ years), and the fully remote nature within these European countries. Salaries can vary based on specific country within the EU, cost of living, and individual experience. For example, roles in the Netherlands or Germany might command slightly higher salaries than in Portugal.
• Data Sources: Industry salary benchmarks from sources like Glassdoor, Levels.fyi, and local European tech salary reports for similar roles and experience levels.

Benefits:

• Competitive Salary: As outlined in the estimated range above.
• Remote Work: Fully remote position offering flexibility and work-life balance.
• Health & Wellness: Comprehensive health insurance and wellness programs.
• Professional Development: Opportunities for continuous learning, training, conferences, and skill enhancement.
• Equipment: Provision of necessary equipment for remote work.
• Paid Time Off: Generous vacation, sick leave, and public holiday allowances.
• Stock Options/Equity: Potential for equity participation, aligning employee success with company growth.
• Team Events & Retreats: Opportunities for virtual and in-person team building and social events.

Working Hours: Approximately 40 hours per week, with flexibility to accommodate different time zones within Europe (e.g., CET, GMT, WET). Core collaboration hours will likely be established to ensure team alignment.

📝 Enhancement Note: The salary estimate is a benchmark for a Senior Product Designer in the specified European remote locations. Actual compensation will depend on the candidate's specific location within these countries, their demonstrated experience, and Typeform's internal compensation bands. Benefits are standard for a progressive tech company offering remote roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (SaaS), specifically focused on Form Building, Data Collection, and Customer Interaction. Company Size: Typeform is a well-established scale-up, likely employing between 500-1000 employees globally, given its market presence and funding rounds. This size suggests a balance between established processes and agile, growing teams. Founded: Typeform was founded in 2012. This history indicates a mature product and company culture that has evolved over time, likely incorporating lessons learned in product development and market positioning.

Team Structure:

• Pillar Focus: You'll join the "Org and Security" pillar within the "Platform and Intelligence" group. This suggests a specialized focus on foundational platform capabilities related to data organization, user management, and security.
• Cross-Functional Teams: The team is described as "already formed," implying a collaborative environment where members work together on shared objectives. Expect close interaction with Product Managers, Engineers (including AI/ML specialists), and potentially Developer Relations.
• Reporting: As a Senior Product Designer, you will likely report to a Design Lead, Head of Product Design, or a Director within the Platform group, with direct collaboration across your immediate product team.

Methodology:

• Data-Driven Design: The role emphasizes using data from user behavior and feedback to inform design decisions, suggesting a strong analytical approach.
• Agile Development: Given the SaaS environment and product development focus, expect an agile or iterative development methodology, where design plays a crucial role in rapid prototyping and feedback loops.
• User-Centricity: Typeform's mission is to create "conversational, human-centered experiences," indicating a deep commitment to understanding and prioritizing user needs in all design and development efforts.

Company Website: https://www.typeform.com/

📝 Enhancement Note: Typeform's focus on "refreshingly different" and "enjoyable" forms suggests a culture that values innovation, user delight, and a human-centric approach to technology. The "Org & Security" pillar indicates a strategic investment in core platform infrastructure that supports broader GTM operational needs.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a level of autonomy, strategic input, and mentorship capability. You are expected to lead design initiatives, influence product strategy, and contribute to the development of foundational platform features that have a broad impact. The "zero to one" aspect means you'll be shaping new areas of the product.

Reporting Structure: You will report to a design leadership role within the Platform group. Your day-to-day work will involve close collaboration with a dedicated cross-functional product team, including Product Managers, Engineers, and AI/ML specialists. This structure allows for direct influence on product direction and execution.

Operations Impact: Your design work will directly impact Typeform's internal operations and the operational capabilities available to its users. By building an intelligent contact management system, you'll enhance data governance, security, and efficiency, which are critical for sales operations, marketing operations, and customer success teams. This role contributes to the core infrastructure that enables effective GTM strategies.

Growth Opportunities:

• Leadership in Design: Opportunity to lead design for new product initiatives, potentially mentoring junior designers and influencing design standards across the organization.
• Specialization in AI/Platform: Deepen expertise in designing for AI-driven features and complex platform systems, a highly valuable skill in the current tech landscape.
• Strategic Product Influence: Contribute significantly to the "zero to one" development of a core product area, shaping its future roadmap and market position.
• Cross-functional Expertise: Gain extensive experience working with diverse teams (Engineering, Product, AI/ML, DevRel), broadening your understanding of the entire product development lifecycle.
• Design System Evolution: Play a key role in evolving and scaling Typeform's "Echo Design System," contributing to its long-term maintainability and adoption.

📝 Enhancement Note: This Senior role offers significant strategic impact, especially with the "zero to one" focus. The growth opportunities are geared towards leadership, specialization in emerging tech (AI), and strategic product development, all within a supportive team environment.

🌐 Work Environment

Office Type: Fully Remote. This allows for work from any location within the specified European countries (Germany, Ireland, Netherlands, Portugal, UK). Office Location(s): Remote within Germany, Ireland, Netherlands, Portugal, United Kingdom. This offers flexibility in choosing a work location that suits personal preferences, while adhering to local employment laws and tax regulations.

Workspace Context:

• Flexible Workspace: You'll be responsible for setting up your own productive home office environment.
• Digital Collaboration Tools: Expect extensive use of digital collaboration tools (e.g., Slack, Notion, Figma, Miro) for communication, design reviews, and project management.
• Distributed Team Interaction: Opportunities to connect with colleagues through virtual meetings, asynchronous communication channels, and potentially occasional in-person team meetups or company offsites (though not guaranteed for a fully remote role).

Work Schedule: Standard full-time working hours (approx. 40 hours/week) with flexibility. The team operates across multiple European time zones, so establishing core collaboration hours will be essential for effective teamwork. This flexibility is beneficial for operations professionals who may need to align with global teams or manage tasks across different schedules.

📝 Enhancement Note: The fully remote nature is a key aspect. Successful candidates will need to be highly self-motivated, organized, and adept at asynchronous communication and digital collaboration to thrive in this distributed work environment.

📄 Application & Portfolio Review Process

Interview Process:

1. Application & Screening: Submit your resume and portfolio. Recruiters will review for relevant experience and qualifications.
2. Hiring Manager Interview: A conversation with the hiring manager (likely a Design Lead or Head of Product) to discuss your background, experience, and alignment with the role and team. Expect questions about your design process and approach to "zero to one" product development.
3. Portfolio Presentation & Design Challenge: This is a critical stage. You will likely present a case study from your portfolio, detailing your process and impact. A take-home design challenge or a live design exercise may also be included to assess your problem-solving skills, UI/UX capabilities, and ability to work with constraints.
4. Team Interviews: Meet with other members of the product team, including Product Managers, Engineers, and potentially other designers. These interviews will assess your collaboration style, technical understanding, and cultural fit.
5. Final Interview: Potentially a final conversation with a senior leader (e.g., Head of Product, VP of Engineering) to discuss strategic alignment and overall fit.

Portfolio Review Tips:

• Highlight "Zero to One": Ensure your portfolio prominently features at least one case study detailing a project from concept to launch. Clearly articulate the initial problem, your strategic approach, design decisions, and the eventual impact.
• Showcase AI/Data Experience: If you have experience designing for AI-driven features, intelligent systems, or complex data management/security scenarios, make sure these are highlighted.
• Process Over Polish: While visual polish is important, focus on demonstrating a robust, iterative design process. Explain why you made certain decisions, the research you conducted, and how you incorporated feedback.
• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs. This could include improvements in user engagement, task completion rates, adoption of features, or reduction in errors.
• Tailor to Typeform: Research Typeform's existing products and brand. Show how your design philosophy aligns with their focus on human-centered, conversational experiences.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Typeform's platform, its use cases, and the challenges of building an "intelligent contact management system." Consider aspects like data privacy, scalability, AI integration, and user onboarding.
• Practice Presentation Skills: Be prepared to clearly articulate your thought process, design decisions, and rationale for the portfolio review and any potential design challenge.
• Focus on Strategy: For any challenge, think beyond just the UI. Consider the business goals, user needs, technical feasibility, and potential for future iterations.

📝 Enhancement Note: The portfolio presentation is crucial for senior roles, especially those involving "zero to one" development. Candidates should be prepared to extensively discuss their strategic thinking, problem-solving methodologies, and the measurable impact of their work.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Highly likely to be the primary tool for UI/UX design, prototyping, and collaboration, especially given its industry prevalence and Typeform's likely use of design systems.
• Miro/FigJam: Essential for collaborative whiteboarding, brainstorming, user journey mapping, and workshop facilitation in a remote setting.
• Prototyping Tools: In addition to Figma's capabilities, potentially tools like InVision or Principle for more advanced prototyping if needed.
• Design System Tools: Familiarity with systems for documenting and managing design components and patterns.

Analytics & Reporting:

• Product Analytics Platforms: Experience with tools like Amplitude, Mixpanel, or Pendo to understand user behavior, track feature adoption, and identify areas for design improvement.
• Data Visualization Tools: While not a primary designer tool, understanding how data is visualized in dashboards (e.g., Tableau, Looker) can inform design for data-rich products.

CRM & Automation:

• CRM Systems (e.g., Salesforce, HubSpot): While not a direct user of CRM for design, understanding the principles and data structures of CRM systems is beneficial given the role's focus on contact management.
• Project Management Tools: Familiarity with tools like Jira, Asana, or Notion for tracking design tasks, sprints, and project progress within development workflows.

📝 Enhancement Note: Proficiency in Figma and collaborative whiteboarding tools is almost a given for this role. The ability to interpret user analytics and understand CRM data structures will be a strong advantage for designing effective contact management and data-driven features.

👥 Team Culture & Values

Operations Values:

• Move as One Team: Emphasizes collaboration, unity, and shared goals. For this role, it means working seamlessly with Product, Engineering, and AI/ML to deliver integrated solutions.
• Strong Bonds: Values trust, transparency, and respect among team members. This fosters an environment where open feedback and constructive criticism are welcomed.
• Champion Our Diverse Customer Base: Prioritizes understanding and addressing the needs of a global, diverse user base. This requires empathy and a commitment to inclusive design.
• Hold High Expectations: Strives for excellence and continuous improvement. This translates to a high bar for design quality, user experience, and product impact.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with Product Managers for strategy, Engineers for technical feasibility, and AI/ML specialists for feature implementation.
• Iterative Feedback Loops: The culture likely encourages regular feedback sessions, design critiques, and collaborative workshops to refine ideas and ensure alignment.
• Data-Informed Decision Making: Discussions and decisions are expected to be grounded in user research, data analytics, and performance metrics, rather than solely subjective opinions.

📝 Enhancement Note: Typeform's stated values suggest a culture that is collaborative, user-focused, and driven by a pursuit of excellence. Candidates who thrive in environments that value transparency, empathy, and high performance will likely find a good fit.

⚡ Challenges & Growth Opportunities

Challenges:

• "Zero to One" Ambiguity: Navigating the inherent uncertainty of building new product capabilities from scratch, requiring strong strategic thinking and adaptability.
• AI/ML Integration Complexity: Designing intuitive user experiences for AI-driven features that are often complex and require careful explanation and management of user expectations.
• Data Governance & Security Nuances: Balancing user-friendliness with robust data security and permission controls, ensuring compliance and user trust.
• Remote Collaboration Dynamics: Maintaining effective communication, collaboration, and team cohesion across distributed teams and multiple time zones.

Learning & Development Opportunities:

• AI Design Specialization: Gain hands-on experience designing for cutting-edge AI and ML applications, a rapidly growing field.
• Platform Architecture Design: Deepen understanding of complex SaaS platform architecture and its implications for user experience and operational efficiency.
• Strategic Product Leadership: Develop skills in product strategy, roadmap planning, and influencing product direction for core platform features.
• Design System Mastery: Contribute to and lead initiatives within a mature design system, enhancing skills in scalability, governance, and component management.
• Industry Exposure: Potentially attend industry conferences or participate in training focused on product design, AI, or SaaS best practices.

📝 Enhancement Note: The challenges are significant but directly tied to high-growth areas in tech (AI, platform development, remote work). The learning opportunities are substantial, offering a path to become a highly specialized and strategic product designer.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a 'zero to one' product development initiative. What were the key challenges and how did you overcome them?" (Focus on your strategic process, problem-solving, and execution).
• "How would you approach designing AI-driven suggestions for contact management? What are the key considerations for user trust and transparency?" (Prepare to discuss AI/ML UX principles, data privacy, and user control).
• "Imagine we need to design a new permission flow for contacts shared across multiple databases. Walk us through your process, from understanding requirements to delivering a solution." (Demonstrate your end-to-end design process, research methods, and collaboration).

Company & Culture Questions:

• "What interests you about Typeform's mission and its approach to 'conversational, human-centered experiences'?" (Research their brand, values, and product philosophy).
• "How do you embody the value of 'Move as One Team' in your design work, especially in a remote environment?" (Prepare examples of cross-functional collaboration and communication strategies).
• "How do you ensure your designs cater to a 'diverse customer base' and promote inclusivity?" (Discuss inclusive design principles and user research methodologies).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline: The Problem, Your Role & Responsibilities, The Process (Discovery, Ideation, Design, Testing), The Solution, and The Impact/Results.
• Focus on "Why": Be prepared to explain the rationale behind your design decisions, the trade-offs you considered, and how you leveraged research and data.
• Emphasize Collaboration: Highlight how you worked with Product, Engineering, and other stakeholders.
• Quantify Outcomes: Use metrics to demonstrate the success of your work. If exact metrics aren't available, discuss the intended impact and how success would be measured.
• Prepare for Q&A: Anticipate questions about your design choices, challenges faced, and alternative solutions you considered.

Challenge Preparation:

• Think Systemically: For any design challenge related to contact management, consider the broader system: data integrity, permissions, security, scalability, user roles, and integrations.
• Prioritize and Justify: If given a broad problem, practice identifying the most critical user needs or business objectives and focus your efforts there, clearly explaining your prioritization.
• Communicate Your Process: Even in a take-home challenge, articulate your thought process, assumptions, and design decisions in accompanying documentation.

📝 Enhancement Note: The interview process will heavily scrutinize your ability to handle ambiguity, design for complex systems (especially with AI), and collaborate effectively in a remote, cross-functional setting. A strong portfolio demonstrating strategic, user-centered "zero to one" product development is non-negotiable.

📌 Application Steps

To apply for this Senior Product Designer position:

• Apply via Greenhouse: Submit your application through the provided job portal link.
• Portfolio Optimization: Ensure your resume and portfolio are tailored to this role. Highlight your experience in SaaS, "zero to one" product development, AI/ML integration, and any relevant contact management or data governance projects.
• Case Study Selection: Choose 2-3 of your strongest case studies for your portfolio, focusing on those that best demonstrate your strategic thinking, problem-solving skills, and impact, particularly in SaaS environments.
• Prepare Your Narrative: Practice presenting your portfolio case studies, focusing on clarity, conciseness, and articulating your design process and the ROI of your work.
• Research Typeform: Understand their product, mission, values, and the context of the "Org & Security" pillar. This will help you tailor your application and prepare for interview questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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