Senior Product Designer - eBay Live

📍 Job Overview

Job Title: Senior Product Designer - eBay Live Company: eBay Location: Portland, Oregon, United States Job Type: FULL_TIME Category: Product Design / User Experience (UX) Operations Date Posted: September 22, 2025 Experience Level: Senior (5+ years) Remote Status: On-site

🚀 Role Summary

• Drive the end-to-end product design and user experience for eBay Live's seller-facing features, focusing on critical workflows such as seller onboarding, event setup, inventory management, and post-transaction operations.
• Leverage advanced proficiency in Figma and prototyping tools to conceptualize, iterate, and deliver high-fidelity interactive design assets and comprehensive user flows that enhance seller engagement and operational efficiency.
• Collaborate closely with product management, engineering, user research, and content strategy teams to translate seller needs and business objectives into intuitive and impactful design solutions that support seller growth and platform adoption.
• Actively participate in user testing, workshops, and field research to gather actionable insights, validate design decisions, and continuously refine the seller journey for live commerce events.

📝 Enhancement Note: While the core of this role is product design, the focus on seller workflows, onboarding, inventory management, and post-transaction processes directly impacts the operational efficiency and revenue generation for sellers on the eBay Live platform. This positions the role within a broader operational context, requiring an understanding of how design choices affect seller success and platform scalability.

📈 Primary Responsibilities

• Conceptualize, design, and prototype user interfaces and interaction models for the eBay Live seller experience, ensuring seamless integration of onboarding, event management, and inventory functionalities.
• Develop and maintain detailed user flows, wireframes, and high-fidelity mockups using advanced Figma capabilities, ensuring consistency with eBay's design system and brand guidelines.
• Collaborate with user researchers to plan and execute user testing sessions, analyze feedback, and iterate on designs to address pain points in the seller journey.
• Partner with product managers and engineers to define design requirements, conduct feasibility assessments, and ensure accurate implementation of designs, acting as a key advocate for the seller's perspective.
• Contribute to the refinement of design concepts by integrating insights from sellers, market trends, and competitive analysis, ensuring the eBay Live platform remains innovative and user-centric.
• Present design rationale, user journeys, and proposed solutions to cross-functional teams and stakeholders, employing strong storytelling techniques to articulate the value and impact of design decisions.
• Maintain organized and well-documented design files and libraries, facilitating efficient handoffs to engineering and ensuring knowledge transfer within the design team.
• Proactively research and share insights on emerging trends in live commerce, streaming technology, and video-first user experiences to inspire new design approaches and elevate the platform's capabilities for sellers.

📝 Enhancement Note: The responsibilities emphasize a deep dive into the operational aspects of selling on a live commerce platform, from the initial setup (onboarding, event setup) to ongoing management (inventory) and post-event activities. This requires a designer to think about the entire seller lifecycle from an operational efficiency and user satisfaction standpoint.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Fine Arts, or a related field, or equivalent practical experience.

Experience: 5+ years of professional product design experience, with a strong emphasis on creating user-centered experiences for e-commerce platforms, marketplace environments, or seller-facing applications.

Required Skills:

• Advanced mastery of Figma for UI design, prototyping, and collaborative workflows.
• Proven ability to translate complex user needs and business requirements into intuitive and effective design solutions.
• Strong portfolio showcasing impactful contributions to product design, user experience, and visual design, with a focus on detail and execution.
• Excellent verbal and written communication skills, with a talent for presenting design thinking, rationale, and user journeys effectively to diverse audiences.
• Demonstrated experience collaborating with cross-functional teams, including product managers, engineers, researchers, and content strategists, to deliver high-quality, end-to-end design solutions.
• Proficiency in conducting user-centered research, including user interviews, usability testing, and workshop facilitation to inform design iterations.
• A strong understanding of design principles, interaction design patterns, and a commitment to inclusive design practices.
• An inclusive, team-oriented mindset, receptive to feedback and dedicated to continuous personal and professional development within a dynamic team environment.

Preferred Skills:

• Experience or a strong interest in live commerce, streaming platforms, video-first user experiences, or game design, providing a competitive edge in understanding the domain.
• Familiarity with design systems and experience in contributing to or maintaining them.
• Knowledge of agile development methodologies and experience working within such frameworks.
• Experience with A/B testing and data analysis to inform design optimization for seller engagement and conversion.

📝 Enhancement Note: The emphasis on Figma and prototyping tools, alongside collaboration with research and content teams, highlights the need for a designer who can not only create visually appealing interfaces but also deeply understand and articulate the user journey from an operational perspective. The preference for live commerce experience indicates a need for domain-specific knowledge that directly impacts operational success.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a minimum of 5 years of professional product design experience, with a clear focus on e-commerce, marketplace, or seller-facing applications.
• Showcase at least 2-3 case studies that detail the end-to-end design process, from problem definition and user research to ideation, prototyping, testing, and final implementation for a launched product.
• Highlight specific contributions to seller onboarding, inventory management, or workflow optimization within your case studies, emphasizing how your designs improved seller efficiency or engagement.
• Provide examples of advanced Figma usage, including complex prototyping scenarios, component libraries, and collaborative file management, demonstrating proficiency in industry-standard design tools.
• Clearly articulate your design rationale, user-centered approach, and the impact of your solutions, using data, metrics, or qualitative feedback to support your claims of success.

Process Documentation:

• Present examples of how user research findings were translated into actionable design improvements, detailing the process of integrating feedback into design iterations.
• Showcase your approach to collaborative design, including how you worked with product managers, engineers, and researchers to align on requirements and ensure successful product delivery.
• Detail your process for creating and managing design documentation, including style guides, component libraries, and user flow diagrams, ensuring clarity and consistency for the team.

📝 Enhancement Note: A portfolio for this role should go beyond just visual design. It needs to demonstrate the ability to understand and improve seller workflows, which are inherently operational. Case studies should highlight how the designer's work directly impacted the efficiency, ease of use, and overall success of sellers on a platform.

💵 Compensation & Benefits

Salary Range: $108,000 - $186,900 USD per year.

Benefits:

• Target Bonus: Opportunity to earn a performance-based bonus, aligning individual and company success.
• Restricted Stock Units (RSUs): Potential for equity ownership, providing a stake in eBay's long-term growth and success.
• Comprehensive Medical Benefits: Access to a robust suite of health insurance plans.
• Financial Benefits: Various financial planning and support services.
• 401(k) Eligibility: Retirement savings plan with potential company matching contributions.
• Generous Paid Time Off (PTO): Ample paid leave for vacation, personal time, and sick days.
• Parental Leave: Support for new parents through dedicated paid leave policies.

Working Hours: Standard full-time work hours, typically 40 hours per week, with flexibility to accommodate project needs and cross-functional collaboration across different time zones, though the role is primarily on-site.

📝 Enhancement Note: The salary range is competitive for a Senior Product Designer role in Portland, Oregon, reflecting the experience required and the specialized nature of live commerce. The benefits package is comprehensive, typical of a large tech company, and includes components that support long-term financial and personal well-being, crucial for retaining experienced operational talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce and Online Marketplaces. eBay is a global leader in online trading, connecting buyers and sellers across a vast array of product categories, with a strategic focus on evolving commerce experiences like live selling. Company Size: Large enterprise, with a significant global employee base. This implies access to extensive resources, established processes, and opportunities for large-scale impact, while also presenting a need for adaptability within a structured environment. Founded: 1995. With a long history, eBay has a foundational understanding of online commerce and has continuously adapted to market shifts, fostering a culture of innovation and resilience, which is crucial for evolving live commerce operations.

Team Structure:

• The eBay Live Seller Pillar team is a specialized unit focused on enhancing the seller experience within eBay's live commerce initiatives. It likely comprises product managers, designers, engineers, researchers, and content strategists, working collaboratively.
• Reporting structure likely places the Senior Product Designer under a Design Lead or Director, with close daily interaction with Product Managers and Engineering leads for specific feature development.
• Cross-functional collaboration is a cornerstone, requiring designers to work seamlessly with various departments to ensure a cohesive and effective seller journey, from initial concept to post-launch optimization.

Methodology:

• Data analysis and insights are critical for informing design decisions, with a focus on seller behavior, conversion rates, and user satisfaction metrics within the live commerce environment.
• Workflow planning and optimization strategies are central to improving the seller experience, ensuring that the tools and processes provided are efficient and user-friendly.
• Automation and efficiency practices are likely employed to streamline repetitive tasks for sellers and within the design and development processes.

Company Website: https://www.ebayinc.com/

📝 Enhancement Note: eBay's long-standing presence in e-commerce suggests a mature operational framework. The focus on "eBay Live" indicates a strategic investment in newer, dynamic commerce formats, requiring designers to blend established best practices with innovative approaches to seller enablement and platform functionality.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This role is a key individual contributor position, responsible for significant design ownership and impact within a specialized product area. It signifies a level of expertise and autonomy in driving design strategy and execution for complex features. Reporting Structure: The Senior Product Designer will report into a Design leadership structure, likely a Design Manager or Director, and will work closely with Product Managers and Engineering Leads on a day-to-day basis. This structure emphasizes collaboration and shared responsibility for product success. Operations Impact: The role directly influences the operational success of sellers on eBay Live by simplifying their workflows, enhancing their ability to manage inventory and sales during live streams, and improving their overall experience. This, in turn, drives seller retention, platform growth, and revenue for eBay.

Growth Opportunities:

• Design Leadership: Progression to Lead Product Designer or Design Manager roles, taking on greater strategic responsibility and team leadership within eBay's product design organization.
• Specialization: Deepening expertise in live commerce, video streaming UX, or seller-centric platform design, potentially leading to specialized roles or becoming a subject matter expert.
• Cross-Functional Mobility: Opportunities to move into related roles within Product Management, User Research, or even operational strategy teams, leveraging a deep understanding of the seller experience.
• Skill Development: Access to internal training, workshops, and mentorship programs focused on advanced design techniques, emerging technologies, and leadership skills.

📝 Enhancement Note: As a Senior role, the expectation is not only to execute but also to mentor junior designers and contribute to the overall design strategy. The growth path is clearly defined towards leadership and deeper domain expertise, crucial for individuals looking to build a career in product operations and user experience within e-commerce.

🌐 Work Environment

Office Type: The role is listed as "TELECOMMUTE" but with a primary location in Portland, Oregon, and the context of collaboration with cross-functional teams suggests a hybrid or on-site expectation for significant portions of the work. It is likely a modern office environment designed for collaboration. Office Location(s): Portland, Oregon, United States. This location offers a vibrant tech hub environment with a strong talent pool.

Workspace Context:

• The workspace is expected to be collaborative, with opportunities for in-person brainstorming, design critiques, and team-building activities essential for the creative process of product design.
• Access to industry-standard design tools, software, and technologies will be provided, supporting efficient workflow and high-quality output.
• Interaction with the operations and design teams will be frequent, fostering a culture of shared learning, feedback, and collective problem-solving for seller-centric challenges.

Work Schedule: Full-time, with a standard 40-hour work week. While on-site work is implied for collaboration, there might be flexibility for remote work on certain days, depending on team needs and company policy. The nature of design work often requires focused blocks of time for deep work, which the schedule should accommodate.

📝 Enhancement Note: Given the "TELECOMMUTE" designation alongside a specific city, it's crucial to ascertain the exact work arrangement (fully remote, hybrid, or primarily on-site with occasional remote flexibility) during the application process. The emphasis on collaboration suggests that on-site presence will be highly valued.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio through the provided link. Ensure your portfolio clearly highlights relevant experience in e-commerce, seller tools, or live commerce.
• Initial Screening: A recruiter or hiring manager will review applications to assess qualifications and fit. Be prepared to articulate your experience in relation to the core responsibilities.
• Design Challenge/Portfolio Review: You will likely be asked to present your portfolio, discuss specific case studies, and potentially complete a design exercise or take-home challenge tailored to eBay Live's seller experience. Focus on your problem-solving process, design rationale, and the impact of your work.
• On-site/Virtual Interviews: Multiple rounds of interviews with design peers, product managers, engineering leads, and potentially senior stakeholders. These will assess your technical skills, collaboration style, and cultural fit.
• Final Decision: Offer extended based on overall assessment of skills, experience, and fit with the team and company culture.

Portfolio Review Tips:

• Showcase Process, Not Just Pixels: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, iteration), your design decisions, and the measurable outcomes or impact.
• Focus on Seller Operations: Highlight projects where you've improved user workflows, streamlined complex processes, or enhanced operational efficiency for users similar to eBay sellers.
• Figma Mastery: Be ready to discuss your Figma workflows, component usage, and prototyping techniques. If possible, provide interactive prototypes.
• Storytelling: Practice presenting your work with a clear narrative. Explain why you made certain design choices and how they addressed user needs and business goals.
• Seller Empathy: Demonstrate an understanding of the challenges sellers face and how your designs aim to solve them.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with live commerce trends, common seller pain points, and the competitive landscape of platforms like eBay Live.
• Problem-Solving Framework: Be ready to apply a structured approach to design problems, breaking them down into manageable parts and proposing logical solutions.
• Data-Informed Design: Consider how you would use data and user feedback to validate or iterate on design solutions for seller engagement and operational efficiency.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to translate design thinking into tangible improvements for sellers' operational workflows. A portfolio that clearly demonstrates this capability, supported by a strong understanding of the e-commerce and live commerce context, will be paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and design system management. Advanced proficiency is expected.
• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools like InVision, Principle, or Axure may be beneficial for complex interactions.
• User Research Platforms: Experience with tools for user interviews, usability testing (e.g., UserTesting.com, Lookback), and survey creation (e.g., SurveyMonkey, Typeform).

Analytics & Reporting:

• Web Analytics Tools: Familiarity with tools like Google Analytics, Adobe Analytics, or internal eBay analytics platforms for understanding user behavior and performance metrics.
• Data Visualization Tools: Experience with tools like Tableau, Looker, or Power BI for analyzing and presenting data insights to stakeholders.
• A/B Testing Tools: Knowledge of platforms for conducting A/B tests to optimize design elements and user flows.

CRM & Automation:

• While not directly managing CRM or automation systems, understanding how design impacts data capture within CRM (like Salesforce) and how automation tools (e.g., Zapier, Workato) might integrate with seller tools can provide valuable context.

📝 Enhancement Note: The explicit mention of Figma signifies its importance. However, understanding how design outputs integrate with analytics and potentially CRM/automation systems will provide a more holistic view of the operational impact of the designer's work.

👥 Team Culture & Values

Operations Values:

• Seller-Centricity: A deep commitment to understanding and serving the needs of eBay sellers, ensuring their success and satisfaction on the platform.
• Data-Driven Decisions: Valuing quantitative and qualitative data to inform design choices, measure impact, and drive continuous improvement in seller workflows.
• Collaboration & Inclusion: Fostering an environment where diverse perspectives are welcomed, and team members work together effectively to achieve common goals.
• Innovation & Agility: Embracing new ideas, experimenting with novel approaches to live commerce, and adapting quickly to evolving market trends and user feedback.
• Excellence in Execution: A focus on delivering high-quality, polished designs that are both user-friendly and technically sound, ensuring a seamless seller experience.

Collaboration Style:

• Cross-functional Integration: Actively partnering with product management, engineering, research, and content to ensure alignment on strategy, requirements, and execution.
• Feedback & Iteration: Maintaining an open loop for feedback, actively participating in design critiques, and iterating on designs based on input from peers and stakeholders.
• Knowledge Sharing: Proactively sharing insights, best practices, and learnings within the team and broader organization to elevate collective knowledge and efficiency.

📝 Enhancement Note: The team culture at eBay likely emphasizes a blend of established e-commerce operational rigor with the dynamic, fast-paced nature of a new initiative like live commerce. Designers are expected to be collaborative partners who can translate user needs into effective operational tools for sellers.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Seller Needs with Platform Goals: Designing experiences that are intuitive and beneficial for sellers while also meeting eBay's business objectives for growth and monetization in the live commerce space.
• Rapidly Evolving Market: Keeping pace with the fast-changing landscape of live commerce and video streaming technology to ensure eBay Live remains competitive and innovative.
• Onboarding Complexity: Streamlining the often complex process of onboarding new sellers to a live streaming platform, ensuring they can quickly and easily start selling.
• Cross-functional Alignment: Navigating the complexities of working with diverse teams, each with their own priorities and perspectives, to ensure cohesive product development.

Learning & Development Opportunities:

• Domain Expertise: Opportunity to become a subject matter expert in live commerce UX, a rapidly growing and evolving field within e-commerce.
• Advanced Design Skills: Sharpening skills in Figma, prototyping, and potentially exploring new design tools and methodologies.
• Industry Exposure: Gaining insights into the operational challenges and opportunities faced by sellers in a large-scale marketplace.
• Mentorship: Potential to be mentored by experienced design leaders and to mentor junior designers, fostering leadership capabilities.

📝 Enhancement Note: This role presents a unique opportunity to shape the future of live commerce from a design and operational perspective. The challenges are significant but offer substantial growth potential for individuals passionate about e-commerce innovation and user experience.

💡 Interview Preparation

Strategy Questions:

• Seller Journey Mapping: Be prepared to discuss how you would map the end-to-end seller journey for eBay Live, identifying key touchpoints and potential pain points. How would you use this map to inform design?
• Onboarding Optimization: If asked about improving seller onboarding, what steps would you take? How would you measure the success of your design changes?
• Inventory Management Design: How would you design an intuitive inventory management system for sellers conducting live streams, considering real-time updates and potential stock issues?

Company & Culture Questions:

• eBay's Vision for Live Commerce: Research eBay's strategy and recent developments in live commerce. How do you see your role contributing to this vision?
• Team Collaboration: Discuss your approach to working with product managers and engineers. How do you ensure alignment and effective communication?
• Measuring Design Impact: How do you quantify the success of your design work, particularly in relation to operational efficiency and seller satisfaction?

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, start with the problem statement, your approach, key design decisions with rationale, and the outcomes achieved.
• Highlight Figma Skills: Be ready to walk through your Figma files, showcasing your process, component usage, and prototyping capabilities.
• Focus on Impact: Emphasize how your designs solved problems, improved user experience, and contributed to business goals, using data or user feedback to support your claims.
• Seller Empathy: Clearly articulate how your designs address the needs and challenges of sellers on a platform like eBay.

📝 Enhancement Note: Candidates should prepare to demonstrate not only their design skills but also their understanding of the operational aspects of e-commerce and live selling. Case studies that highlight improved workflows, efficiency gains, or successful seller onboarding will be particularly impactful.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the eBay Careers portal, ensuring your resume is tailored to highlight relevant experience in product design, e-commerce, and UX.
• Portfolio Customization: Curate your portfolio to prominently feature 2-3 case studies demonstrating your process for designing seller-facing tools, optimizing workflows, or improving user onboarding in e-commerce or marketplace environments.
• Resume Optimization: Ensure your resume clearly lists your experience with Figma and other relevant design tools, alongside specific achievements related to user experience improvements and cross-functional collaboration.
• Interview Preparation: Practice presenting your portfolio, articulating your design rationale, and preparing to discuss your approach to common design challenges related to seller operations and live commerce.
• Company Research: Thoroughly research eBay's live commerce initiatives, understand their seller ecosystem, and consider how your design perspective can contribute to their strategic goals and operational success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.