Senior Product Designer (Copy)

📍 Job Overview

Job Title: Senior Product Designer (Copy)

Company: Planned

Location: Montreal, Quebec, Canada

Job Type: Full-Time

Category: Product Design / GTM Operations

Date Posted: April 10, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid (2 Days in Office)

🚀 Role Summary

• Spearhead end-to-end product design initiatives, from foundational user research and ideation through to high-fidelity prototyping and iterative refinement, focusing on enhancing the AI-native event management platform.

• Foster deep collaboration with engineering teams to translate design concepts into functional, user-centric features, while actively contributing to and scaling a comprehensive design system.

• Cultivate a profound understanding of user needs and pain points through rigorous research, usability testing, and close collaboration with Product Management and Customer Success teams.

• Articulate design strategies and decisions with clarity and precision, ensuring team-wide alignment and enabling constructive feedback loops for continuous improvement.

• Leverage AI tools as an integral part of the design workflow, encompassing research, ideation, prototyping, and content creation to drive efficiency and innovation.

📝 Enhancement Note: While the title is "Senior Product Designer (Copy)," the core responsibilities and company description strongly indicate a role focused on product design within a GTM (Go-To-Market) context, specifically for an AI-native event management platform. The emphasis on "AI tools," "real product features," and "collaboration with engineers" points to a hands-on design role. The "(Copy)" likely refers to a focus on crafting clear and effective product copy as part of the design process, rather than a pure copywriting role. This enhancement focuses on the product design and GTM operations aspects.

📈 Primary Responsibilities

• Lead the design process for new product features, encompassing user research, wireframing, interactive prototyping, and user testing to validate design hypotheses.

• Develop and maintain a robust design system, ensuring consistency, scalability, and efficiency across the product interface.

• Conduct user interviews, surveys, and usability studies to gather actionable insights that inform product strategy and design decisions.

• Collaborate with Product Managers to define product requirements and translate them into intuitive user experiences.

• Work closely with software engineers to ensure accurate implementation of designs and provide ongoing support throughout the development lifecycle.

• Champion user-centric design principles and advocate for the user throughout the product development process.

• Contribute to the product roadmap by identifying opportunities for design-led innovation and user experience improvements.

• Craft clear, concise, and compelling product copy that enhances user understanding and guides them through the platform's features and workflows.

📝 Enhancement Note: The original description mentions "Own design work end-to-end" and "communicate your thinking clearly." This enhancement expands on these points by detailing specific design activities like wireframing, usability studies, and the process of advocating for users, which are standard for a Senior Product Designer role. The inclusion of "crafting product copy" is added based on the "(Copy)" in the job title.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 5-10 years of experience in product design, with a proven track record of shipping successful digital products.

Required Skills:

• Demonstrated expertise in visual design, interaction design, and user experience principles.

• Proficiency in using design and prototyping tools such as Figma.

• Strong understanding of user research methodologies and the ability to translate research findings into design solutions.

• Experience in developing and maintaining design systems.

• Proven ability to collaborate effectively with cross-functional teams, including engineers and product managers.

• Excellent communication, presentation, and storytelling skills, with the ability to articulate design rationale clearly.

• Experience with AI tools for research, ideation, or prototyping.

Preferred Skills:

• Experience with prototyping in code (e.g., Framer, React, Tailwind CSS, Next.js).

• A portfolio showcasing high-quality design work, taste, judgment, and range across various product challenges.

• Experience working in a fast-paced, iterative startup environment.

• Familiarity with event management or SaaS platforms.

• Experience in crafting effective product copy and microcopy.

📝 Enhancement Note: The "About You" and "What Makes You Stand Out" sections of the original posting were used to infer both required and preferred skills. The experience level was estimated based on the "Senior" title and the breadth of responsibilities. "Prototyping in code" is listed as a preferred skill due to its explicit mention as a differentiator. The educational requirement is a standard assumption for a senior-level design role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of case studies demonstrating your end-to-end design process, from problem identification and user research to solution design and iterative improvements.

• Examples of complex user flows and interaction design patterns that showcase your problem-solving abilities.

• Visual designs that reflect strong aesthetic judgment, attention to detail, and an understanding of brand consistency.

• Demonstrations of how you've leveraged user feedback and data to iterate on designs and achieve desired outcomes.

Process Documentation:

• Case studies should clearly outline the design problem, your approach, the tools and methodologies used (including AI tools), and the measurable impact of your design solutions.

• Document your process for contributing to or establishing design systems, including component design, style guides, and best practices.

• Showcase your methods for conducting user research, synthesizing findings, and integrating them into the design workflow.

• Provide examples of how you iterate on designs based on feedback, testing, and evolving requirements.

📝 Enhancement Note: The original job description emphasizes "Own design work end-to-end" and mentions a portfolio that "shows taste, judgment, and range." This section details what a strong operations-focused design portfolio should contain, focusing on process, impact, and collaboration, which are key for senior roles.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Montreal, Quebec, with 5-10 years of experience, a competitive salary range is estimated to be CAD $95,000 - $130,000 annually. This range considers the company's stated competitive compensation packages and the cost of living in Montreal.

Benefits:

• Unlimited Paid Time Off (PTO)

• Competitive compensation packages

• Comprehensive Health, Dental, and Vision Insurance

• Psychology Insurance

• Professional development subsidy

• Macbook Pro, screens, mouse, keyboard, and other necessary tools

• Access to AI tools such as Claude and Cursor

• Bus pass subsidy or indoor parking

• Stocked snack bar & in-office lunches twice a week

• Dog-friendly office environment

• Relocation assistance for qualified candidates

Working Hours: Standard full-time hours, approximately 40 hours per week, with flexibility. The hybrid work model requires 2 days per week in the Montreal office.

📝 Enhancement Note: The salary range is an estimate based on typical Senior Product Designer compensation in Montreal and the provided company benefits. The provided benefits were listed directly. The working hours and work arrangement were derived from the "Hybrid" status and the explicit mention of 2 days in the office.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (AI-Native Event Management Platform)

Company Size: The description implies a growing startup, likely in the range of 50-200 employees, given the mention of working with over 200 companies and the "startup environment" preference.

Founded: Planned was founded with a mission to disrupt the event management industry, emphasizing innovation and data-driven approaches.

Team Structure:

• The design team likely operates within a product development structure, collaborating closely with Product Management and Engineering.

• Designers are expected to be self-directed and capable of working with engineers, suggesting a flat or agile organizational structure.

Methodology:

• Data-driven decision-making and user-centric design are central to the company's approach.

• Emphasis on rapid iteration, prototyping, and leveraging AI to enhance efficiency and product capabilities.

• A culture that values high performance, strong talent density, and in-person collaboration.

Company Website: Planned.com (Inferred from domain_derived)

📝 Enhancement Note: Company culture details are inferred from the "Culture of high performance," "strong talent density," and "in-person collaboration" mentions. The industry and company size are derived from the provided description and LinkedIn data. The methodology highlights the AI-native aspect and user-centric approach.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer, indicating a mid-to-senior level role with significant autonomy and responsibility for key product areas. This role is critical in shaping the user experience of a core GTM platform.

Reporting Structure: The role likely reports to a Head of Product, Design Lead, or a similar senior management position within the product organization.

Operations Impact: This role directly impacts the success of the event management platform by improving user adoption, engagement, and satisfaction, which in turn drives revenue growth and market differentiation. The design of the platform directly influences how efficiently users can manage and book events, impacting client budgets and financial visibility.

Growth Opportunities:

• Opportunity to take on lead design responsibilities for significant product initiatives.

• Potential to influence the strategic direction of the product through user insights and design innovation.

• Mentorship opportunities from experienced product and design leaders.

• Development of expertise in AI-driven product design and the event management SaaS space.

• Advancement to a Lead Product Designer or Design Manager role as the company scales.

📝 Enhancement Note: The "Senior" title and the responsibilities outlined suggest a significant impact on the product's success. Growth opportunities are standard for senior roles in growing tech companies. The "Operations Impact" section ties the design role directly to business outcomes like revenue and market differentiation, relevant for GTM operations.

🌐 Work Environment

Office Type: The company offers a hybrid work environment with 2 days per week in the Montreal office, fostering a blend of focused individual work and collaborative team interaction.

Office Location(s): Montreal, Quebec, Canada. Specific office address details are not provided but would be typical for a tech company in a major urban center.

Workspace Context:

• The office is designed to encourage high performance and talent density, likely featuring modern collaborative spaces.

• Equipped with all necessary tools and gear, including high-performance laptops (Macbook Pro), external monitors, and access to premium AI and design software.

• A dog-friendly office environment contributes to a relaxed and inclusive atmosphere.

• Regular in-office lunches and a stocked snack bar promote team bonding and informal collaboration.

Work Schedule: Standard full-time, approximately 40 hours per week. The hybrid model offers flexibility, allowing for 3 days of remote work, balanced with 2 days of in-office collaboration.

📝 Enhancement Note: Details about the office environment are drawn from the "What We Offer" section, highlighting the company's investment in employee experience and collaboration. The hybrid arrangement and office days are specified.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess overall fit, experience, and salary expectations.

• Portfolio Review & Design Challenge: A session where candidates present their portfolio, discussing their process, design decisions, and impact. This may be followed by a take-home design challenge or an in-person/virtual design exercise focused on a specific product problem.

• Technical/Team Interviews: Interviews with engineering and product team members to assess technical skills, collaboration style, and problem-solving abilities.

• Hiring Manager Interview: A final discussion with the hiring manager to evaluate strategic thinking, leadership potential, and cultural alignment.

Portfolio Review Tips:

• Storytelling: Structure your case studies to tell a compelling story about the problem, your process, your role, and the outcome. Clearly articulate the "why" behind your design decisions.

• Process Clarity: Detail your design process, highlighting research methods, ideation techniques, prototyping approaches, and how you iterated based on feedback. Explicitly mention any AI tools used.

• Impact & Metrics: Quantify the impact of your designs whenever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Visual Polish: Ensure your portfolio is visually appealing, well-organized, and easy to navigate. High-fidelity mockups and interactive prototypes are encouraged.

• Code Prototyping: If you have experience prototyping in code (Framer, React, etc.), showcase this as a demonstration of your ability to bridge design and engineering.

Challenge Preparation:

• Understand the product: Familiarize yourself with Planned's AI-native event management platform, its target audience, and its core value proposition.

• Think strategically: Be prepared to discuss how design can drive business objectives and user engagement.

• Articulate your thought process: Clearly explain your approach to solving the design challenge, considering constraints, user needs, and business goals.

• Demonstrate collaboration: Show how you would involve stakeholders and engineers in your design process.

📝 Enhancement Note: This section outlines a typical interview process for a senior design role in a tech company, with specific advice tailored to presenting a design portfolio and preparing for design challenges, emphasizing the use of AI tools and code prototyping.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary tool for UI/UX design, wireframing, and prototyping).

• AI Tools: Claude, Cursor (for research, ideation, content generation, and potentially code assistance).

• Prototyping (Preferred): Framer, React, Tailwind CSS, Next.js (for advanced interactive prototypes or direct implementation).

Analytics & Reporting:

• While not explicitly mentioned for designers, an understanding of analytics tools (e.g., Mixpanel, Amplitude) is beneficial for data-driven design decisions.

CRM & Automation:

• Experience with CRM systems (e.g., Salesforce, HubSpot) is advantageous for understanding the broader sales and customer lifecycle context of the platform.

• Familiarity with project management tools (e.g., Jira, Asana) for workflow management with engineering.

📝 Enhancement Note: The "Tools & Technology Stack" section is populated directly from the "What We Offer" section, which lists specific tools like "Claude, Cursor, Figma," and preferred coding tools like "Framer, React, TailwindCSS, Next.js."

👥 Team Culture & Values

Operations Values:

• Innovation: A commitment to leveraging AI and cutting-edge technology to disrupt the event management industry.

• User-Centricity: Placing the user's needs and experience at the forefront of all design and product decisions.

• Collaboration: Fostering a high-performance culture where teamwork and cross-functional partnership are essential for success.

• Excellence: Striving for high-quality output, attention to detail, and continuous improvement in all aspects of work.

• Ownership: Encouraging individuals to take initiative, drive projects forward, and feel responsible for their outcomes.

Collaboration Style:

• Integrated Teams: Designers work closely and continuously with engineers and product managers, blurring traditional handoff lines.

• Open Feedback: A culture that encourages constructive feedback and open communication to refine designs and strategies.

• Knowledge Sharing: Emphasis on sharing insights, best practices, and learnings across teams to elevate collective understanding and capability.

📝 Enhancement Note: Company values are inferred from the overall mission, emphasis on AI, user focus, and the description of the work environment as high-performance and collaborative.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Iteration in a Startup: Navigating fast-paced development cycles and the need for quick, effective design solutions without sacrificing quality.

• Balancing AI Integration: Seamlessly integrating AI capabilities into the user experience in a way that enhances, rather than complicates, the event management process.

• Cross-Functional Alignment: Ensuring consistent vision and execution across diverse teams (product, engineering, customer success) in a growing organization.

• Scalability of Design System: Evolving and maintaining a design system that supports a growing product feature set and user base.

Learning & Development Opportunities:

• Deep dive into AI-driven product design and its applications in SaaS.

• Opportunity to shape the user experience of a platform in a rapidly growing market.

• Exposure to cutting-edge design and development tools, including advanced AI assistants.

• Potential for leadership growth within the design team as the company expands.

📝 Enhancement Note: Challenges are derived from the nature of a startup environment, the focus on AI, and the responsibilities of a senior design role. Growth opportunities are typical for such positions in a scaling company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI tools to significantly improve your design process or the outcome of a product feature. What was the impact?" (Focus on process, tools, and measurable results.)

• "How would you approach designing a new feature for our event management platform that leverages AI to provide proactive recommendations to users?" (Demonstrate strategic thinking, user empathy, and understanding of AI potential.)

Company & Culture Questions:

• "Why are you interested in Planned and our mission to disrupt the event management industry?" (Show genuine interest and alignment with company goals.)

• "How do you approach collaboration with engineers, especially when there are differing opinions on design implementation?" (Assess teamwork and communication skills.)

Portfolio Presentation Strategy:

• Narrative Arc: Structure your presentation with a clear beginning (problem), middle (your process and solutions), and end (results and learnings).

• Highlight AI Usage: Explicitly point out where and how you used AI tools in your projects, explaining the benefits and outcomes.

• Show, Don't Just Tell: Use visuals, mockups, prototypes, and data to support your points. If you have code prototypes, be ready to briefly demonstrate them.

• Focus on Impact: Emphasize the measurable impact of your designs on user behavior and business goals.

📝 Enhancement Note: Interview questions are crafted to probe key areas mentioned in the job description: AI tool usage, end-to-end design process, collaboration, and the ability to articulate design strategy and impact. The portfolio presentation strategy provides actionable advice.

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📌 Application Steps

To apply for this Senior Product Designer (Copy) position:

• Submit your application through the provided job link on gem.com.

• Customize your Resume: Highlight experience with AI tools, design systems, end-to-end product design, and any experience with coding for prototyping (Framer, React, etc.). Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 strong case studies that best showcase your process, problem-solving skills, collaboration, and impact, ensuring they demonstrate your approach to product design and any AI tool integration.

• Prepare Your Narrative: Be ready to articulate your design philosophy, your approach to user research, and how you collaborate with engineering teams. Practice presenting your portfolio case studies, focusing on your role, process, and outcomes.

• Research Planned: Understand their AI-native event management platform, target audience, and competitive landscape. Prepare thoughtful questions about their product roadmap, design challenges, and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.