Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Triple Whale

Location: Dublin, County Dublin, Ireland

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2025-12-16

Experience Level: 6+ Years (Senior)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end product design process for a core product stream, encompassing user research, experience definition, and hands-on design execution.

• Drive user-centered design methodologies by conducting user research, usability testing, and synthesizing findings into actionable insights to shape product strategy and prioritize roadmap decisions.

• Collaborate closely with Product Management, Engineering, Data, and Customer Experience teams to deeply understand user needs, define problem spaces, and translate insights into elegant, high-impact product experiences.

• Contribute to and expand the company's design system, ensuring scalable, consistent, and accessible UI patterns across the Triple Whale platform.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for significant autonomy, strategic input, and the ability to mentor or guide junior designers. The emphasis on "owning the end-to-end experience" and "shaping product strategy" highlights the senior level of responsibility. The mention of SaaS, analytics, AI, or e-commerce experience points towards a B2B or sophisticated B2C product environment where data-driven insights are crucial.

📈 Primary Responsibilities

• End-to-End Experience Design: Lead the entire UX design lifecycle for assigned product areas, from initial research and concept development through to high-fidelity UI design and final delivery to engineering.

• User Research & Validation: Plan, execute, and synthesize findings from various user research methods (interviews, surveys, diary studies, usability testing, concept validation) to uncover user needs, motivations, and pain points.

• Product Strategy Contribution: Partner with Product Managers to define problem spaces, frame opportunities, evaluate trade-offs, and influence product direction by grounding roadmap decisions in user outcomes, experience quality, and data.

• Information Architecture & UI Design: Create detailed user flows, wireframes, interactive prototypes, and polished user interfaces using Figma, ensuring clarity, usability, and simplicity in every interaction.

• Design Systems & Consistency: Actively contribute to the growth and maintenance of the design system, ensuring consistency in UI patterns, accessibility standards, and overall user experience across the platform.

• Cross-functional Collaboration: Foster strong partnerships with Product Management, Engineering, Data, and Customer Experience teams to ensure alignment, gather requirements, scope solutions, and facilitate smooth product implementation.

• Data-Informed Iteration: Analyze product metrics and user feedback to identify experience gaps, inform iterative improvements, and guide continuous optimization of the product.

• Advocacy for User-Centered Design: Promote a user-centered mindset across teams and stakeholders, facilitating workshops and sharing insights to ensure alignment around user needs and successful product outcomes.

📝 Enhancement Note: The responsibilities clearly outline a senior-level role requiring leadership in the design process, deep user empathy, strategic thinking, and strong collaboration. The emphasis on "shaping product strategy," "influencing product direction," and "analyzing product metrics" signifies a role that goes beyond pure execution and involves significant strategic input.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for senior roles. Equivalent practical experience will also be strongly considered.

Experience:

• 6+ years of professional experience in product design, UX design, interaction design, or UX research.

Required Skills:

• End-to-End Product Design: Demonstrated ability to manage the full product design lifecycle, from problem framing and user research to wireframing, prototyping, UI design, and usability testing.

• User Research Expertise: Proficiency in planning and conducting qualitative and quantitative user research (e.g., interviews, surveys, usability testing, diary studies) and synthesizing findings into actionable insights.

• UX/UI Design Proficiency: Strong skills in interaction design, visual design, information architecture, and creating user flows, wireframes, and high-fidelity mockups.

• Prototyping Skills: High proficiency in creating interactive prototypes to effectively communicate design concepts and test user flows.

• Figma Mastery: Advanced user of Figma for design, prototyping, and collaboration, including experience with component libraries and design system workflows.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design rationale clearly, present work effectively, and inspire buy-in from stakeholders at all levels.

• Problem Framing: Ability to deeply understand complex problems, define scope, and frame opportunities for design intervention.

• Data Analysis Interpretation: Capacity to analyze product metrics and user feedback to identify design opportunities and inform iterative improvements.

Preferred Skills:

• SaaS/Analytics/AI/E-commerce Experience: Prior experience designing products within these specific domains, demonstrating an understanding of their unique user needs and business objectives.

• Mobile UX Design: Proven experience designing for mobile platforms, with a deep understanding of mobile UX best practices, constraints, and platform-specific guidelines.

• Design System Development/Contribution: Experience in building, maintaining, or significantly contributing to a comprehensive design system.

• Accessibility Standards: Strong understanding and practical application of web and mobile accessibility guidelines (e.g., WCAG).

• Agile/Scrum Methodologies: Familiarity with working within agile development environments.

📝 Enhancement Note: The requirement for 6+ years of experience, coupled with the emphasis on leading end-to-end processes, influencing strategy, and conducting research, strongly suggests a senior individual contributor role with potential for mentorship. The explicit mention of "mobile platforms" suggests a product that may have a mobile component or a strong focus on mobile-first design principles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Design Case Studies: The portfolio must showcase detailed case studies demonstrating the entire design process from problem identification and user research through to conceptualization, wireframing, prototyping, UI design, and final outcomes.

• User Research & Insight Translation: Provide evidence of user research activities conducted, including methodologies used, key findings, and how these insights directly informed design decisions and led to tangible improvements.

• Systematic Design Approach: Illustrate a systematic and thoughtful approach to design, highlighting how user needs, business goals, and technical constraints were balanced.

• Figma Proficiency Examples: Include examples that clearly demonstrate advanced proficiency in Figma, such as complex component systems, interactive prototypes, and collaborative workflows.

• Problem-Solving Scenarios: Showcase how you tackled complex design challenges, detailing the iterative process and the rationale behind design choices.

Process Documentation:

• User Journey Mapping: Examples of user journey maps created to understand and visualize the customer experience across various touchpoints.

• Wireframing & Prototyping Workflows: Demonstrations of iterative wireframing and prototyping processes used to explore and validate design solutions.

• Usability Testing Reports: Summaries or examples of usability tests conducted, including methodologies, key findings, and recommended actions for design improvement.

• Design System Contributions: If applicable, examples of contributions to design systems, illustrating pattern creation, documentation, and implementation guidelines.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. The emphasis is on demonstrating not just the final UI but the thought process and impact of the design work. Case studies need to be comprehensive, detailing the "why" behind every decision and how it contributed to a successful outcome or solved a specific user problem.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer in Dublin, Ireland, with 6+ years of experience, the estimated annual salary range is typically between €70,000 and €95,000. This range can vary based on the specific company's compensation philosophy, the candidate's precise experience and skill set, and the scope of responsibilities.

Benefits:

• Competitive Salary: A benchmarked salary reflecting the seniority and expertise required for the role.

• Health Insurance: Comprehensive health insurance coverage for employees and potentially dependents.

• Pension Scheme: Contribution to a company-sponsored pension plan to support long-term financial security.

• Generous Paid Time Off: A competitive annual leave allowance, including public holidays, to promote work-life balance.

• Professional Development: Opportunities for continuous learning, including access to courses, conferences, and workshops to enhance design skills and industry knowledge.

• Stock Options/Equity: Potential for equity participation, aligning employee success with company growth.

• Flexible Working Options: While this role is on-site, the company may offer some flexibility in working hours or occasional remote work days, subject to team and business needs.

• Team Events & Socials: Opportunities for team building and social interaction to foster a strong company culture.

Working Hours: Typically 40 hours per week, with standard business hours expected in the Dublin office. Flexibility may be offered, but core hours are usually required for effective collaboration with global teams and on-site presence.

📝 Enhancement Note: Based on current market data for Senior Product Designer roles in Dublin, Ireland, a salary range of €70,000 - €95,000 is a reasonable estimate. Benefits are standard for tech roles in Ireland, with a focus on health, financial security, and professional growth. The "on-site" designation suggests standard office working hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS, Data Analytics, E-commerce)

Triple Whale operates within the dynamic and rapidly evolving e-commerce technology sector, focusing on providing a comprehensive analytics and profit tracking platform. This industry is characterized by high growth, continuous innovation, and a strong emphasis on data-driven decision-making.

Company Size: Triple Whale is a growing tech company, likely in the range of 50-250 employees, indicating a dynamic, fast-paced environment where individual contributions are highly visible and impactful. This size often means a blend of structured processes and the agility to adapt quickly.

Founded: While the founding year isn't explicitly stated, Triple Whale is a relatively modern tech company, implying a culture that embraces innovation, modern tools, and agile methodologies.

Team Structure:

• Product Design Team: Likely comprised of designers with varying specializations (UX, UI, Research) who collaborate closely. The Senior Product Designer will be a key figure, potentially leading specific product areas.

• Cross-functional Product Teams: Designers will work within agile pods or squads, typically including Product Managers, Engineers (Frontend/Backend), Data Analysts, and potentially QA.

• Reporting Structure: The Senior Product Designer will likely report to a Head of Design, Design Lead, or a Director of Product, with dotted lines to Product Managers for project-specific guidance.

Methodology:

• Agile Development: Expect a strong adherence to agile methodologies, with iterative development cycles, regular stand-ups, sprint planning, and retrospectives.

• Data-Driven Product Development: The company's focus on analytics means that design decisions will be heavily informed by data, user feedback, and A/B testing.

• Human-Centered Design Principles: Emphasis on understanding and solving user problems through thoughtful design, research, and continuous iteration.

• Collaborative Design Process: Design work will involve close collaboration with product and engineering, with a focus on clear communication and shared ownership.

Company Website: Triple Whale Website (Note: The provided data had company_url: null, so inferring from the domain and common practice.)

📝 Enhancement Note: The company's mission as the "source of truth for eCommerce brands" and its focus on profit tracking, customer insights, and marketing attribution suggest a B2B SaaS product with a strong emphasis on data visualization, complex workflows, and actionable insights for merchants. This context is crucial for a designer to understand the user base and their challenges.

📈 Career & Growth Analysis

Operations Career Level: This role is clearly defined as a Senior Product Designer. This level signifies an individual who is not only proficient in design craft but also capable of strategic thinking, leading design initiatives, and influencing product direction. They are expected to work with a high degree of autonomy, mentor junior designers, and contribute to the evolution of design processes and systems.

Reporting Structure: The Senior Product Designer will report to a design leadership role (e.g., Head of Design, Design Manager) and will work closely with Product Managers and Engineering Leads within specific product teams. This structure allows for both strategic design oversight and day-to-day project collaboration.

Operations Impact: The Senior Product Designer's impact is directly tied to the success of the product. By creating intuitive, efficient, and user-centered experiences, they will drive user adoption, engagement, and retention. Their work will directly influence the platform's ability to provide clear insights and actionable data to e-commerce brands, thereby impacting customer satisfaction, revenue optimization, and overall business growth for Triple Whale's clients.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer or Design Manager role, overseeing a team or a significant product area.

• Specialization: Opportunity to deepen expertise in specific areas like UX research, interaction design for complex data applications, or design systems.

• Cross-functional Experience: Gaining deeper experience in product strategy, data analysis, and engineering collaboration, which can lead to broader product management or GTM roles.

• Mentorship: The senior position offers opportunities to mentor junior designers, developing leadership and coaching skills.

• Company Growth: As Triple Whale scales, there will likely be opportunities to shape the design function and contribute to the company's strategic direction.

📝 Enhancement Note: The Senior title implies a trajectory towards leadership or deep specialization. The company's focus on data and analytics suggests growth opportunities in designing for complex data visualization and business intelligence tools.

🌐 Work Environment

Office Type: Triple Whale operates with an on-site work arrangement in Dublin. This suggests a traditional office environment designed to foster in-person collaboration, brainstorming, and a strong team culture.

Office Location(s): Dublin, County Dublin, Ireland. This location provides access to a vibrant tech hub with a strong talent pool and good infrastructure.

Workspace Context:

• Collaborative Spaces: The office is likely equipped with meeting rooms, whiteboarding areas, and open spaces conducive to brainstorming sessions and cross-functional teamwork.

• Technology & Tools: Access to modern design software (Figma), collaboration tools, and potentially advanced hardware for prototyping and testing.

• Team Interaction: Regular opportunities for face-to-face interaction with design, product, and engineering colleagues, facilitating quick feedback loops and knowledge sharing.

• Inclusive Environment: The company emphasizes diversity and inclusivity, suggesting a work environment where all team members are valued and respected.

Work Schedule: Standard business hours are expected for an on-site role in Dublin, likely aligned with the core working hours of the local team and potentially overlapping with other global teams for effective collaboration. This schedule supports consistent application of design principles and participation in daily agile ceremonies.

📝 Enhancement Note: The on-site requirement in Dublin suggests a company that prioritizes in-person collaboration and team cohesion, which can be beneficial for complex design challenges and rapid iteration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess overall fit, experience, and salary expectations.

• Portfolio Review & Design Challenge: A more in-depth session with the hiring manager and/or design lead. This typically involves presenting a portfolio, discussing past projects, and potentially tackling a design exercise or case study.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess collaboration skills, technical understanding, and ability to integrate into existing teams.

• Final Interview: A conversation with senior leadership to discuss strategic alignment, cultural fit, and long-term vision.

Portfolio Review Tips:

• Tell a Story: For each case study, clearly articulate the problem, your role, the process, the challenges, your solutions, and the impact. Use visuals effectively to guide the reviewer.

• Highlight Impact: Quantify results whenever possible. Use metrics (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores) to demonstrate the value of your design work.

• Showcase Process, Not Just Pixels: Demonstrate your thinking, research methods, iterative process, and how you arrived at the final solution.

• Tailor to Triple Whale: Research Triple Whale's product and target audience. Emphasize projects that align with their mission (e-commerce analytics, data visualization, SaaS).

• Figma Proficiency: Clearly demonstrate your expertise in Figma, including any contributions to design systems or complex interactive prototypes.

• Be Prepared for Questions: Anticipate questions about your decision-making, how you handle feedback, collaboration challenges, and your understanding of user-centered design.

Challenge Preparation:

• Understand the Problem: If given a design challenge, take time to clarify the problem statement, target users, and business goals. Ask clarifying questions.

• Structure Your Approach: Outline your steps: research, ideation, wireframing, prototyping, and validation.

• Focus on Process: Even if time is limited, show your thought process. Explain your assumptions and how you would validate them.

• Communicate Clearly: Articulate your ideas and rationale concisely.

📝 Enhancement Note: The emphasis on a portfolio review and potential design challenge indicates that practical design skills and the ability to articulate design thinking are critical evaluation criteria. Demonstrating an understanding of SaaS and data analytics design is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Proficiency is explicitly required for wireframing, UI design, prototyping, and collaboration. Experience with Figma's advanced features like components, variants, auto layout, and collaboration workflows is expected.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools (e.g., InVision, Adobe XD) might be beneficial for understanding broader industry practices.

Analytics & Reporting:

• Data Visualization Tools: While not directly a design tool, understanding how data is presented and visualized is crucial. Familiarity with tools like Tableau, Power BI, or even internal dashboarding tools used by Triple Whale could be an advantage.

• Product Analytics Platforms: Experience with platforms like Amplitude, Mixpanel, or Google Analytics to understand user behavior and inform design decisions.

CRM & Automation:

• CRM Systems: While not a primary design tool, understanding how customer data is managed in systems like Salesforce or HubSpot can provide context for B2B SaaS product design.

• Project Management Tools: Familiarity with tools like Jira, Asana, or Trello for managing design tasks within agile sprints and collaborating with engineering.

📝 Enhancement Note: Figma is the central tool. However, a Senior Product Designer should have a broad understanding of the technology ecosystem their product operates within, including analytics and CRM platforms, to inform their design decisions and collaborations.

👥 Team Culture & Values

Operations Values:

• Customer Obsessed: Every design decision should stem from a deep understanding of the e-commerce brand's needs, aiming to create positive and impactful experiences that drive their success.

• Move (Very!) Quickly: Embrace rapid iteration and delivery. Design processes should be efficient, and designers should be comfortable working in a fast-paced environment with quick feedback loops.

• Trustworthy (Candor, Directness): Foster open, honest communication. Designers should be able to provide and receive direct feedback constructively, contributing to a culture of continuous improvement.

• Curious: Actively seek to understand new technologies, user behaviors, and market trends. Ask "why" to uncover deeper insights and explore innovative design solutions.

• Act Like A Mensch (Honor, Integrity, Empathy): Approach all interactions with respect, integrity, and empathy, both towards colleagues and the end-users of the product.

Collaboration Style:

• Integrated Pods: Designers will work as integral members of cross-functional product teams, fostering close collaboration with PMs and Engineers from discovery through delivery.

• Proactive Communication: Expect a culture of proactive communication, where designers share their work early and often, seek feedback, and clearly articulate their design rationale.

• Shared Ownership: A collaborative approach where design is seen as a shared responsibility across product, engineering, and design, leading to better overall product outcomes.

• Feedback-Rich Environment: Encouragement of constructive feedback to drive iterative improvements in both design quality and process efficiency.

📝 Enhancement Note: The company values are heavily focused on speed, customer impact, and integrity. A designer who thrives in a rapid, feedback-driven environment and prioritizes user success will be a strong cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Craft: The company's value of moving "very quickly" can sometimes conflict with the need for thorough research and detailed design craft. The challenge is to find the right balance to deliver value rapidly without compromising quality.

• Designing for Complex Data: Triple Whale's platform deals with complex e-commerce analytics. The challenge lies in making this data accessible, understandable, and actionable for users with varying levels of analytical expertise.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in on design decisions across product, engineering, and other stakeholders, especially in a fast-paced, potentially distributed team environment.

• Evolving E-commerce Landscape: The e-commerce industry is constantly changing. Designers must stay abreast of new trends, platform shifts, and user behaviors to ensure the product remains relevant and competitive.

Learning & Development Opportunities:

• Deep Dive into E-commerce Analytics: Gain in-depth knowledge of the e-commerce ecosystem, marketing attribution models, profit tracking, and customer data analysis.

• Advanced Data Visualization Design: Develop expertise in designing intuitive and effective interfaces for complex data dashboards and reports.

• Product Strategy Influence: Grow skills in influencing product roadmaps and strategic decisions through user insights and data analysis.

• Mentorship & Leadership: Opportunities to mentor junior designers and potentially take on leadership responsibilities within the design team.

• Industry Exposure: Engaging with the fast-paced SaaS and e-commerce tech scene, potentially attending relevant conferences or webinars.

📝 Enhancement Note: The challenges are typical for a high-growth SaaS company in a competitive market, particularly focusing on making complex data understandable and maintaining speed. The growth opportunities are significant for a designer looking to impact product strategy and specialize in data-driven product design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to lead the end-to-end design process for a complex product feature. What was your approach, and what was the outcome?" (Focus on your process, research, iteration, and impact.)

• "How do you balance user needs with business goals and technical constraints when designing a new feature?" (Showcase your strategic thinking and ability to find trade-offs.)

• "Walk us through a case study from your portfolio where user research significantly changed the direction of your design." (Emphasize your research methodology and how you translated insights.)

Company & Culture Questions:

• "What excites you about Triple Whale's mission and product?" (Research their website, blog, and recent news.)

• "How do you embody our value of being 'Customer Obsessed' in your design work?" (Connect your past experiences to their values.)

• "Describe a situation where you had to collaborate with difficult stakeholders or navigate conflicting feedback. How did you handle it?" (Highlight your communication and conflict-resolution skills.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: problem statement, your role, research/discovery, ideation/prototyping, final design, and impact/outcomes.

• Storytelling: Frame each case study as a narrative. What was the challenge? What did you do? What was the result?

• Quantify Impact: Use metrics to demonstrate the success of your designs. If metrics aren't available, discuss qualitative outcomes and user feedback.

• Showcase Figma Skills: Be ready to demonstrate your Figma workflow, discuss your use of components, and explain how you ensure design system consistency.

• Emphasize Process: Clearly articulate why you made certain design decisions, referencing user research, data, or strategic goals.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, end-to-end design process ownership, strong research skills, and an understanding of B2B SaaS/e-commerce contexts. The portfolio presentation is a critical component.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit Your Application: Navigate to the Triple Whale careers page or the provided Greenhouse link and submit your resume and any requested introductory materials.

• Curate Your Portfolio: Select 2-3 of your strongest end-to-end design case studies. Ensure they clearly articulate the problem, your process, your role, the solutions, and the impact. Prioritize projects that showcase your skills in SaaS, data analytics, or e-commerce design, and highlight your Figma proficiency.

• Tailor Your Resume: Update your resume to highlight your 6+ years of experience, specific achievements in product/UX design, interaction design, or UX research, and explicitly mention your proficiency with Figma and any relevant domain experience (SaaS, analytics, e-commerce). Use keywords from the job description.

• Prepare Your Pitch: Be ready to articulate why you are interested in Triple Whale and this specific role. Understand their mission and product, and be prepared to discuss how your skills and experience align with their values and the job requirements. Practice presenting one of your portfolio case studies concisely.

• Research Triple Whale: Familiarize yourself with Triple Whale's platform, target audience, and company values. This will enable you to ask insightful questions and demonstrate genuine interest during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, especially regarding compensation and specific interview stages, should be verified directly with the hiring organization before making application decisions.