Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer Company: TransferGo Location: Kaunas, Lithuania Job Type: Full-Time Category: Product Design / UX/UI Design Date Posted: August 11, 2025 Experience Level: Mid-Senior Level (4+ years) Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end design of user-centered digital experiences for TransferGo's core financial products across web and mobile platforms.
• Translate complex product requirements into elegant, intuitive, and impactful UX/UI solutions that address real user needs and business objectives.
• Collaborate extensively with Product Management, Engineering, Data Analysis, and Marketing teams to shape product strategy, define user journeys, and deliver measurable business outcomes.
• Champion user advocacy by leveraging user research, data insights, and experimentation to inform design decisions and continuously optimize the user experience.
• Contribute to and evolve the company's design system, ensuring visual and functional consistency and building reusable components to enhance design efficiency.

📝 Enhancement Note: This role requires a blend of strategic thinking, hands-on design execution, and strong collaboration skills. The focus is on impacting key user journeys within the fintech product, including calculators, money-sending flows, up-sell experiences, and receiver management. Success will be measured by the ability to translate user needs into tangible product improvements that drive business results.

📈 Primary Responsibilities

• Design and deliver thoughtful, user-centered end-to-end user experiences across both web and mobile interfaces, encompassing the entire product lifecycle from initial concept through to successful launch.
• Translate product requirements and user needs into clear, elegant, and effective UX/UI solutions that directly address user pain points and drive desired product outcomes.
• Collaborate closely with cross-functional teams, including Product Managers, Engineers, Data Analysts, and Marketing specialists, to collaboratively shape product strategy, define user needs, and ensure alignment on design execution.
• Utilize a data-informed and user-centric approach, employing research methodologies, experimentation, and analytics to guide design decisions and iteratively improve the overall user experience.
• Actively contribute to the growth and maintenance of the company's design system by creating reusable components, documenting design patterns, and ensuring consistent application of visual and interactive elements.
• Participate actively in design critiques, providing constructive feedback to peers and receiving feedback openly to foster a culture of continuous learning, improvement, and collective ownership within the design team.
• Maintain a deep understanding of user needs, pain points, and behaviors through ongoing research and direct interaction, serving as a strong advocate for the user in all design discussions and decision-making processes.

📝 Enhancement Note: The responsibilities highlight a proactive approach to design, emphasizing ownership of the entire design process. The emphasis on "end-to-end user experiences" and "translating product requirements" points to a need for strong problem-solving skills and the ability to manage ambiguity. Contributing to the design system suggests an expectation of creating scalable and maintainable design solutions.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred and can provide a strong foundational understanding. Experience: A minimum of 4 years of professional experience designing consumer-facing digital products, with a proven track record of successful product launches and impactful design contributions, ideally within cross-functional product teams. Experience in the fintech or SaaS industries is a significant advantage.

Required Skills:

• User-Centered Design: Demonstrated ability to deeply understand user needs and translate them into intuitive and effective product experiences.
• UX/UI Design Expertise: Advanced proficiency in both user experience (UX) and user interface (UI) design principles, with a meticulous eye for detail, consistency, and usability.
• Cross-Functional Collaboration: Proven experience working effectively with Product Managers, Engineers, Data Analysts, and Marketing teams to achieve shared goals.
• Design Systems: Deep understanding and practical experience in contributing to, evolving, or building design systems, including the creation of reusable components.
• Usability Testing & User Research: Confidence and experience in conducting usability tests, user interviews, co-creation workshops, and other qualitative research methods.
• Prototyping: Proficiency in creating interactive prototypes to effectively communicate design concepts and test hypotheses.
• Communication & Storytelling: Strong verbal and written communication skills, with the ability to articulate design decisions and rationale clearly to diverse stakeholders.
• Figma Proficiency: Advanced skills and extensive experience with modern design tools, particularly Figma, for wireframing, UI design, and prototyping.
• Ownership & Independent Work: Ability to take initiative, manage design projects independently, make informed trade-offs, and drive work forward from concept to completion.
• Fluent English: Professional fluency in English, both written and spoken.

Preferred Skills:

• Fintech/SaaS Design Experience: Prior experience designing complex, data-heavy products within the fintech, SaaS, or similar regulated industries.
• Ambiguity Navigation: Aptitude for bringing clarity to ambiguous problem spaces and navigating complex challenges with structured thinking.
• Mentoring & Guidance: Experience in mentoring or guiding junior designers, contributing to the overall craft and skill development of the design team.
• Data Analysis Interpretation: Ability to interpret user data and analytics to inform design decisions and measure the impact of design changes.

📝 Enhancement Note: The requirements emphasize practical experience and a strong portfolio showcasing strategic thinking and measurable impact. The "4+ years" suggests a mid-to-senior level role where independent contribution and leadership within design projects are expected. The preference for fintech experience indicates a need to understand the nuances of financial product design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is crucial, demonstrating strategic thinking, polished UX/UI craft, and quantifiable impact on product outcomes.
• Showcase end-to-end design processes for at least two significant projects, detailing problem identification, user research, ideation, prototyping, iteration, and final implementation.
• Highlight contributions to design systems, including examples of reusable components and pattern libraries.
• Include case studies that clearly articulate the problem, your role, the design solutions, and the measurable impact (e.g., conversion rate improvements, user satisfaction scores, task completion rates).
• Demonstrate proficiency in modern design tools (Figma) and prototyping techniques.

Process Documentation:

• Evidence of creating and organizing design artifacts such as user flows, journey maps, wireframes, mockups, prototypes, and design specifications.
• Examples of how you have used user research, data analysis, and experimentation to inform and validate design decisions.
• Documentation of contributions to design systems, including style guides, component libraries, and best practice guidelines.

📝 Enhancement Note: The portfolio is a critical component for this role, serving as tangible proof of the candidate's strategic thinking, design execution, and ability to drive measurable business results. The emphasis on "measurable impact" and "quantifiable impact" suggests a need for candidates to present case studies with clear metrics and ROI.

💵 Compensation & Benefits

Salary Range: €4,100 - €6,200 (gross) per month. This range is provided as a guideline, and TransferGo is open to discussing compensation based on individual experience and potential. Benefits:

• Generous Holiday Allowance: Ample paid time off to ensure work-life balance.
• Competitive Healthcare Insurance: Comprehensive health coverage from the start date.
• Wellbeing Package: Support for employee health and wellness.
• Annual Development Budget: €1,000 per year to invest in professional growth, training, courses, or conferences.
• Hybrid Working Environment: Flexibility to work from home and in the office, with an expectation of approximately two days per week in the office.
• Pet-Friendly Office: Opportunity to bring pets to the office if located nearby.
• Inclusive Culture: Regular in-person events to foster community and collaboration.
• Empowerment and Ownership: A company culture that encourages initiative and provides autonomy.

Working Hours: Standard full-time working hours are expected, with flexibility offered through the hybrid work model. The specific number of hours is not explicitly stated but aligns with typical full-time employment (e.g., 40 hours per week).

📝 Enhancement Note: The salary range is competitive for a Senior Product Designer role in Lithuania, reflecting the company's commitment to attracting experienced talent. The benefits package is robust, with a strong emphasis on professional development and employee wellbeing, aligning with modern tech company offerings. The hybrid model suggests a balance between in-office collaboration and remote flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech (Financial Technology), specifically focused on international money transfers and remittances for migrants. Company Size: TransferGo is a growing scale-up with close to 400 employees, indicating a dynamic and evolving work environment. This size typically means opportunities for impact and visibility, with less bureaucracy than very large corporations, but also a structured approach to growth. Founded: TransferGo was founded 13 years ago, suggesting a mature startup with established processes and a solid market presence, but still retaining a scale-up agility.

Team Structure:

• The role reports to the Director of Product Design, indicating a clear reporting line within a dedicated design function.
• Collaboration is emphasized across Product Management, Engineering, Data, and Marketing teams, suggesting a highly integrated, cross-functional product development approach.
• The design team likely comprises other designers (potentially UX researchers, UI designers, and other product designers), fostering a collaborative environment for critiques and knowledge sharing.

Methodology:

• User-Centricity: A core principle, with a strong emphasis on understanding and advocating for user needs throughout the design process.
• Data-Informed Design: Decisions are driven by research, experimentation, and data analysis, promoting an evidence-based approach to product development.
• Agile Development: While not explicitly stated, the scale-up nature and cross-functional collaboration imply an agile or iterative development methodology.
• Design System: A commitment to building and maintaining a design system points to a focus on efficiency, consistency, and scalability in design.

Company Website: https://www.transfergo.com/

📝 Enhancement Note: TransferGo operates in a mission-driven space, aiming to serve migrants with fairer financial services. This mission likely influences the company culture, fostering a sense of purpose and impact-driven work. The "scale-up" status suggests a fast-paced environment with opportunities for individuals to shape processes and contribute significantly to growth.

📈 Career & Growth Analysis

Operations Career Level: This is a "Senior Product Designer" role, indicating a level of expertise and experience where individuals are expected to lead design initiatives, mentor others, and contribute strategically to product development. It's beyond a junior or mid-level designer, requiring a strong portfolio and the ability to operate with significant autonomy. Reporting Structure: The Senior Product Designer reports to the Director of Product Design. This structure provides a clear leadership line and opportunities for mentorship from a more senior design leader. It also implies that the Director of Product Design is responsible for setting design strategy and providing guidance. Operations Impact: The role is positioned to have a direct impact on key user journeys (calculator, money-sending, up-sell, receiver management) and is tasked with crafting user experiences that drive "real business outcomes and customer value." This means the designer's work will be measured by its contribution to conversion rates, customer satisfaction, user engagement, and ultimately, revenue growth for TransferGo.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of fintech design, complex data visualization, or mobile-first design.
• Leadership Development: Potential to take on more complex product areas, lead design sprints, mentor junior designers, or contribute to strategic product planning.
• Career Progression: Potential pathways could lead to Lead Product Designer, Design Manager, or even Head of Product Design roles as the company continues to scale.
• Cross-Functional Learning: Exposure to Product Management, Engineering, and Data Analytics provides opportunities to understand the broader product development lifecycle and business operations.
• Training Budget: The €1,000 annual development budget directly supports skill enhancement through courses, conferences, or certifications relevant to product design and fintech.

📝 Enhancement Note: The "Senior" title and reporting structure to a Director suggest a role with significant responsibility and potential for growth into leadership positions. The focus on "measurable impact" and "business outcomes" means that career progression will likely be tied to demonstrable contributions to the company's success.

🌐 Work Environment

Office Type: TransferGo operates a hybrid working environment. This means employees have the flexibility to work remotely and from a physical office location. The company mentions that "most team members" are in the office two days a week, suggesting a structured hybrid model that balances in-office collaboration with remote work flexibility. Office Location(s): The primary location mentioned is Kaunas, Lithuania. TransferGo also has offices in Europe and the UK, suggesting a distributed team structure, though this specific role is based in Kaunas. Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on cross-functional collaboration suggest a workspace designed to facilitate teamwork, whether in the office or virtually.
• Tools and Technology: Access to modern design tools like Figma is expected, along with other relevant software for communication, project management, and data analysis.
• Team Interaction: Opportunities for direct interaction with designers, product managers, engineers, and data analysts will be available through scheduled meetings, design critiques, and informal discussions. Work Schedule: While specific daily hours aren't detailed, the role is full-time. The hybrid arrangement allows for flexibility in managing workdays, balancing focused work with collaborative sessions.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, offering flexibility. The company's commitment to inclusivity and regular in-person events suggests an effort to maintain a strong team culture despite the distributed nature of some of its workforce.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with HR or a recruiter to assess basic qualifications and cultural fit.
• Portfolio Review & Design Discussion: A more in-depth session with the Director of Product Design or a senior designer to discuss your portfolio, design process, and problem-solving approach. Be prepared to walk through specific case studies.
• Cross-Functional Interview: Potentially an interview with a Product Manager or Engineering Lead to assess collaboration skills and ability to work within a cross-functional team.
• Design Challenge/Exercise: You might be given a take-home design exercise or a live design challenge to assess your skills in a practical context. Focus on process, rationale, and clear communication.
• Final Interview: A final discussion, possibly with a hiring manager or department head, to confirm fit and discuss role expectations.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best showcase your skills relevant to fintech and consumer-facing products.
• Tell a Story: For each project, clearly articulate the problem, your role, the design process, key decisions, challenges faced, and the measurable impact of your solutions.
• Highlight Process: Detail your research methods, ideation techniques, prototyping approach, and how you incorporated feedback and data.
• Showcase Figma Skills: Ensure your portfolio demonstrates proficiency in Figma, including any contributions to design systems or complex interactive prototypes.
• Quantify Impact: Whenever possible, use metrics (e.g., conversion rate lift, user satisfaction scores, task completion time reduction) to demonstrate the business value of your design work.
• Be Prepared to Defend Decisions: Understand the "why" behind every design choice you made.

Challenge Preparation:

• Understand the Context: If given a challenge, thoroughly research TransferGo's product and target audience to inform your approach.
• Focus on Process: Demonstrate a structured design process, even if time is limited. Prioritize problem framing, ideation, and user-centric solutions.
• Communicate Rationale: Clearly articulate your thought process and the reasoning behind your design decisions.
• Prioritize and Scope: If the challenge is broad, identify key areas to focus on and manage your time effectively.

📝 Enhancement Note: The interview process is likely to be rigorous, with a strong emphasis on the portfolio and practical design skills. Candidates should be prepared to articulate their design philosophy, demonstrate their problem-solving process, and quantify the impact of their work.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool for UI/UX design and design system development. Advanced proficiency is expected.
• Prototyping Tools: While Figma covers prototyping, familiarity with other tools like InVision or Adobe XD might be beneficial for specific workflows.
• User Research Tools: Experience with tools for conducting usability testing, user interviews, and surveys (e.g., UserTesting.com, Lookback, Maze, Typeform).
• Collaboration & Project Management: Tools like Jira, Confluence, Asana, or Trello for task management and cross-functional workflow integration.

Analytics & Reporting:

• Data Analysis Tools: Familiarity with interpreting data from tools like Google Analytics, Mixpanel, Amplitude, or similar platforms to understand user behavior and measure design impact.
• Dashboarding Tools: Experience with tools like Tableau, Power BI, or Looker for visualizing data and generating reports.

CRM & Automation:

• While not directly a CRM role, understanding how design integrates with CRM and marketing automation platforms (e.g., Salesforce, HubSpot) can be beneficial for context on user journeys.
• Integration Tools: Awareness of how design outputs integrate with development workflows and potentially CI/CD pipelines for design assets.

📝 Enhancement Note: The emphasis on Figma is clear. Proficiency in data analysis tools is also highlighted as important for informing design decisions and measuring impact, underscoring the data-driven approach of the team.

👥 Team Culture & Values

Operations Values:

• User-First: A deep commitment to understanding and serving the needs of TransferGo's migrant customer base.
• Data-Driven: Decisions are grounded in research, analytics, and experimentation, promoting an evidence-based approach to product development.
• Collaboration: Strong emphasis on working effectively with cross-functional teams to achieve shared goals and deliver cohesive product experiences.
• Ownership & Initiative: Employees are empowered to take ownership of their work, drive initiatives, and make decisions.
• Continuous Improvement: A culture that encourages learning, feedback, and iterative enhancement of both products and processes.
• Fairness: Aligned with the company's mission to make the world fairer for migrants, this value likely permeates decision-making and employee treatment.

Collaboration Style:

• Cross-Functional Integration: Designers work closely with Product Managers to define strategy and requirements, with Engineers for implementation feasibility, and with Data Analysts for insights and measurement.
• Feedback Culture: Active participation in design critiques and a willingness to both give and receive constructive feedback are essential for elevating the team's craft.
• Knowledge Sharing: Encouragement of sharing best practices, learnings, and insights within the design team and across other departments.
• Agile & Iterative: The team likely operates in an agile manner, embracing iterative development and continuous integration of feedback.

📝 Enhancement Note: The company's values are closely tied to its mission, suggesting a purpose-driven work environment. The emphasis on collaboration and data-driven decision-making are key cultural pillars for operations and product teams in the fintech space.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: In a fast-paced scale-up environment, a key challenge will be delivering high-quality design solutions efficiently without compromising user experience or business objectives.
• Complex Problem Spaces: Designing for financial services, especially for a specific demographic like migrants, involves navigating complex regulations, user trust issues, and diverse financial literacy levels.
• Data Interpretation: Effectively translating raw data and user research findings into actionable design improvements requires strong analytical and synthesis skills.
• Design System Evolution: Contributing to and maintaining a design system while also driving new feature development requires careful planning and consistent application.
• Cross-Functional Alignment: Ensuring consistent understanding and buy-in on design decisions across various departments (Product, Engineering, Marketing) can be a continuous challenge.

Learning & Development Opportunities:

• Fintech Domain Expertise: Deepening knowledge of financial product design, user behavior in financial contexts, and regulatory considerations within the fintech industry.
• Advanced Design Techniques: Opportunities to hone skills in areas like complex data visualization, information architecture for data-heavy products, and advanced prototyping.
• Leadership & Mentorship: As a senior designer, opportunities will arise to mentor junior team members, lead design initiatives, and contribute to design strategy.
• Industry Trends: Keeping abreast of emerging trends in UX/UI design, fintech innovation, and user behavior analysis.
• Professional Development Budget: The €1,000 annual budget provides a direct avenue for pursuing certifications, attending conferences, or taking specialized courses.

📝 Enhancement Note: The challenges are typical for a senior role in a growing fintech company, emphasizing the need for adaptability, strong problem-solving skills, and a proactive approach to learning. The growth opportunities are substantial, particularly in developing expertise within the fintech domain and progressing into leadership roles.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Walk me through a complex design problem you solved. What was your process, what were the key trade-offs, and what was the outcome?" (Focus on your structured approach, user-centricity, and data utilization.)
• Collaboration & Stakeholder Management: "Describe a time you had to influence stakeholders or disagree with a product decision. How did you handle it, and what was the result?" (Highlight your communication skills, ability to articulate rationale, and focus on user/business value.)
• Design Systems: "How have you contributed to or utilized design systems in previous roles? What are the benefits and challenges of using them?" (Showcase your understanding of consistency, scalability, and efficiency.)
• User Advocacy: "How do you ensure user needs are met when business goals or technical constraints are present?" (Demonstrate your methods for user research, testing, and balancing competing priorities.)

Company & Culture Questions:

• Mission Alignment: "What interests you about TransferGo's mission to serve migrants, and how does that resonate with your design philosophy?" (Research TransferGo's mission and values.)
• Teamwork: "Describe your ideal collaborative environment. How do you best work with product managers and engineers?" (Emphasize your cross-functional collaboration skills and proactive communication.)
• Feedback: "How do you give and receive design feedback?" (Showcase your openness to critique and your ability to provide constructive, actionable feedback.)

Portfolio Presentation Strategy:

• Context is Key: For each project, start by clearly defining the business problem and user need.
• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your design solutions.
• Quantify Impact: Present metrics and data that demonstrate the success of your designs.
• Articulate Your Role: Be clear about your specific contributions, especially in team projects.
• Prepare for Questions: Anticipate questions about your design choices, the challenges you faced, and what you would do differently.
• Practice Your Narrative: Rehearse your presentation to ensure a smooth and confident delivery.

📝 Enhancement Note: Interview preparation should heavily focus on showcasing the portfolio with a narrative that emphasizes process, impact, and strategic thinking. Understanding TransferGo's mission and target audience will be crucial for demonstrating cultural fit and domain understanding.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Greenhouse.
• Portfolio Customization: Ensure your portfolio prominently features projects that align with TransferGo's fintech focus and consumer-facing products. Highlight your end-to-end design process and measurable outcomes.
• Resume Optimization: Tailor your resume to emphasize the 4+ years of experience, specific design skills (UX/UI, Figma, user research), cross-functional collaboration, and any relevant fintech experience. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process, key project case studies, and your understanding of user-centered design principles. Be ready to discuss how you use data and research to inform your work.
• Company Research: Familiarize yourself with TransferGo's mission, values, and product offerings. Understand the challenges and opportunities within the fintech remittance space.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.