Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: TCC Global

Location: Hayes, England, United Kingdom

Job Type: Full-Time

Category: Product Design / Creative Operations

Date Posted: March 30, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead the conceptualization, design, and development of innovative physical reward products for loyalty campaigns, focusing on driving shopper engagement and delivering measurable value.

• Translate consumer insights, brand objectives, and Key Performance Indicators (KPIs) into compelling, commercially viable reward solutions across diverse materials and product categories.

• Collaborate cross-functionally with Creative Directors, Licensing, Category Management, Sales, and internal design teams to ensure creative excellence and commercial relevance in product offerings.

• Develop and present product concepts, design rationale, and campaign narratives clearly to internal teams and clients, leveraging a blend of traditional design skills and emerging AI-powered tools.

📝 Enhancement Note: This role is positioned as a Senior Product Designer within the "Entertainment division" at TCC Global, with a strong emphasis on physical product design for loyalty campaigns. The "operations" aspect is derived from the need for process-driven product development, system utilization (Adobe Creative Cloud, Figma, AI tools), cross-functional collaboration, and driving measurable business outcomes (shopper engagement, frequency, spend). The role requires a blend of creative ideation and commercial execution, aligning it with a GTM (Go-To-Market) operations context.

📈 Primary Responsibilities

• Spearhead the end-to-end design and development lifecycle of physical rewards for loyalty campaigns, from initial ideation and sketching through prototyping to final production readiness.

• Create feasible, safe, and production-ready product concepts utilizing a wide range of materials, including paper, plastic, metal, plush, and textiles.

• Design innovative packaging concepts and develop supporting visual assets that strictly adhere to brand, licensor, and campaign guidelines.

• Foster close collaboration with Creative Directors, Licensing, Category Management, Sales teams, and fellow Designers to ensure creative output meets both artistic standards and commercial viability.

• Strategically translate project briefs, consumer insights, and defined KPIs into innovative product ideas designed to increase shopper frequency, elevate spend, and deepen emotional connection with brands.

• Clearly articulate concepts and present detailed design rationale to internal teams and external clients, effectively influencing decision-making.

• Proactively stay abreast of industry, retail, and loyalty marketing trends to inform design decisions and ensure the continuous relevance of product offerings.

• Provide creative support for licensor pitches and manage all creative elements throughout the Intellectual Property (IP) lifecycle.

• Contribute to compelling storytelling and campaign narratives for both licensed and original concept developments.

• Analyze insights and translate them into actionable recommendations to enhance TCC's creative solutions, product development processes, corporate events, and retail activations.

• Engage in international travel to stay informed about emerging industry trends, attend key trade fairs, brand events, and relevant consumer experiences.

• Uphold exceptionally high standards of creativity, quality, and consistency across all design deliverables.

• Mentor junior designers, fostering a collaborative, high-performing creative culture within the team.

📝 Enhancement Note: The primary responsibilities clearly outline a structured product development process, from ideation to execution, which is foundational to GTM operations. The emphasis on translating insights into KPIs, managing IP lifecycles, and supporting sales pitches highlights the role's connection to revenue-generating activities. The requirement for international travel and trend monitoring also points to a proactive, data-informed operations approach.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 5 years of progressive experience in a dedicated product design role.

Required Skills:

• Concept Development: Proven ability to ideate, sketch, and visualize compelling physical reward solutions that align with campaign objectives.

• Product Design Expertise: Deep understanding and hands-on experience in designing physical products and collectibles across a diverse range of materials, with a capacity for rapid iteration and cross-team input.

• Packaging Design Proficiency: Skilled in both structural and graphic aspects of packaging development, ensuring both aesthetic appeal and functional integrity.

• Creative Software Proficiency: Expert command of Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Bridge), Figma, and familiarity with 3D design and rendering software such as Solidworks, Z-Brush, Maya, Cinema4D, KeyShot, and Twinmotion.

• Microsoft Office Suite: Proficient use of Microsoft PowerPoint, Word, Excel, and Teams for collaboration and presentation.

• AI Design Tools: Experience leveraging AI tools for design, including CoPilot, Gemini, Adobe Firefly, Canva Magic Studio, and Midjourney for rapid prototyping, creative ideation, and exploring AI-driven design workflows.

• Loyalty Program Understanding: Demonstrated experience designing rewards for loyalty campaigns and a solid grasp of shopper behavior dynamics.

• Strategic Thinking: Ability to balance creative vision with commercial objectives and business goals.

• Communication Skills: Confident and articulate communicator capable of presenting ideas effectively and influencing stakeholders at all organizational levels.

Preferred Skills:

• Familiarity with licensor–licensee environments, style guides, and compliance processes.

• Experience developing products for licensed brands or original IP.

• Knowledge of campaign mechanics, retail environments, and the direct impact of rewards on shopper engagement.

• Additional language skills beyond English.

📝 Enhancement Note: The requirement for specific software proficiency (Adobe Creative Cloud, Figma, 3D modeling tools