Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer Company: Suki Location: Bangalore, India Job Type: Full-time Category: Product Design / User Experience (UX) Date Posted: September 25, 2025 Experience Level: Mid-Senior (5-10 years) Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end product design for Suki’s innovative AI-powered voice solutions across consumer, prosumer, and enterprise web and mobile applications.
• Drive user-centric design strategies through comprehensive quantitative and qualitative user research, customer journey mapping, and user flow development.
• Champion the evolution and application of design systems to ensure a unified and polished user experience across Suki’s product suite, while also guiding development teams on best practices.
• Collaborate closely with cross-functional teams including product management, engineering, machine learning, and executive leadership to translate complex technical concepts into intuitive and beautiful user experiences.

📝 Enhancement Note: While the title is "Senior Product Designer," the description strongly implies a leadership role within the design function, potentially involving mentorship and driving design initiatives. The focus on "owning design for essential parts" and becoming a "go-to person for answering UX questions" suggests a high degree of autonomy and influence. The mention of filling "gaps in the organization, tools, and processes" indicates a strategic contribution beyond typical design tasks.

📈 Primary Responsibilities

• Own the complete design lifecycle for key features and products within Suki’s web and mobile applications, serving diverse user groups including doctors, administrators, and operations professionals.
• Conduct in-depth user research utilizing methods such as contextual inquiry, shadowing, and user interviews to deeply understand user needs, pain points, and workflows.
• Develop comprehensive user experience artifacts, including customer journey maps, user flows, wireframes, and interactive prototypes, to effectively communicate design concepts and solutions.
• Lead user testing initiatives, analyze feedback, and iterate on designs to optimize usability, efficiency, and overall product effectiveness, ensuring a consistently high-quality user experience.
• Collaborate with product management and engineering to translate business requirements and technical constraints into elegant and user-friendly design solutions, actively participating in trade-off discussions.
• Contribute to and advocate for the consistent application of Suki’s design system, ensuring brand consistency and efficient design implementation across all product touchpoints.
• Partner with machine learning, marketing, and executive teams to ensure a cohesive and impactful product experience that aligns with Suki’s overall business objectives and market positioning.
• Identify and propose enhancements to existing products and features, as well as new opportunities, based on user feedback and market analysis.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution and strategic thinking. The emphasis on "owning design" and "becoming an expert" suggests that the ideal candidate will be a proactive problem-solver who can influence product direction. The need to "fill gaps in organization, tools, and processes" indicates that this role may involve process improvement within the design function itself.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: 7+ years of professional experience in product design, UX design, or a similar role, with a demonstrable track record of contributing to successfully launched digital products.

Required Skills:

• Proven expertise in leading the design process for consumer and/or prosumer mobile or web applications, with a strong portfolio showcasing shipped products.
• Proficiency in modern design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, or similar platforms.
• Strong understanding and practical application of user research methodologies, including qualitative (e.g., contextual inquiry, user interviews) and quantitative (e.g., surveys, analytics) approaches.
• Skill in creating user flows, wireframes, and interactive prototypes to effectively communicate design ideas and test usability.
• Excellent collaboration skills, with a proven ability to work effectively with cross-functional teams (Product Management, Engineering, ML).
• Exceptional communication and presentation skills, capable of articulating design concepts, research findings, and strategic roadmaps to diverse audiences.
• Ability to interpret and synthesize user feedback and research data to inform design decisions and identify product enhancements.
• Adaptability to evolving technology trends and a proactive approach to learning new design principles and tools.

Preferred Skills:

• Experience developing administrative web applications for enterprise deployment.
• Past experience designing and optimizing voice interfaces and conversational AI interactions.
• Familiarity with design thinking methodologies and service design principles.
• Experience in developing and maintaining design systems and component libraries.
• Knowledge of accessibility standards (e.g., WCAG) and best practices for inclusive design.

📝 Enhancement Note: The experience requirement is explicitly stated as 7+ years. The preference for enterprise web app and voice interface experience directly aligns with Suki's product domain, signaling a strong advantage for candidates with this background. The emphasis on "super-efficient digital products" suggests a focus on performance and usability optimization in the design output.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 7+ years of relevant design experience, with a clear emphasis on shipped consumer or prosumer mobile and/or web applications.
• Demonstrate end-to-end product design ownership, including problem definition, user research, ideation, prototyping, usability testing, and final design implementation.
• Highlight specific case studies that illustrate your ability to create "beautiful, polished, super-efficient digital products" and solve complex user problems.
• Include examples of how you have leveraged user research (both qualitative and quantitative) to inform and validate design decisions, showcasing your analytical approach to UX.
• Present a clear understanding of design systems and how you have applied or contributed to them to ensure consistency and scalability in product design.
• Showcase collaboration with cross-functional teams (Product, Engineering, ML) and how you effectively communicated design concepts and rationale.

Process Documentation:

• Portfolio entries should clearly articulate the design process followed for each project, including methodologies used for user research, ideation, prototyping, and testing.
• Demonstrate how you measure the effectiveness of your designs, potentially including metrics related to usability, efficiency, user satisfaction, or business impact.
• Where applicable, include examples of how you have contributed to or maintained design systems, illustrating your understanding of reusable components and design patterns.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary evaluation tool. Candidates should curate their best work, focusing on projects that demonstrate impact, efficiency, and a deep understanding of user needs within complex application environments. Highlighting contributions to design systems and cross-functional collaboration will be key.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a Senior Product Designer with 7-10 years of experience in Bangalore, India, the estimated annual salary range is ₹18,00,000 to ₹30,00,000 (approx. $21,500 - $36,000 USD).

Benefits:

• Comprehensive health insurance for employees and dependents.
• Stock options/equity participation in a high-growth tech company.
• Flexible hybrid work model (3 days in-office, 2 days work-from-home) promoting work-life balance.
• Opportunities for professional development, including access to learning resources, conferences, and training programs.
• Paid time off, including vacation, sick leave, and public holidays.
• Potential for performance-based bonuses and other incentives.
• Access to cutting-edge AI and healthcare technology in a dynamic work environment.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with flexibility offered within the hybrid work model. Specific daily start and end times may vary.

📝 Enhancement Note: The salary range is an estimate based on prevailing market rates for similar roles in Bangalore, India, considering the experience level and industry. Actual compensation will be determined by the company based on the candidate's qualifications, experience, and performance during the interview process. The hybrid work model is a significant benefit, offering a structured balance between in-office collaboration and remote flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Artificial Intelligence (AI), Healthcare Technology, SaaS. Suki operates at the intersection of AI and healthcare, aiming to revolutionize administrative tasks for clinicians through voice-based solutions. Company Size: Suki is a growing technology company, likely falling into the mid-size category (50-250 employees) based on its Series C funding and market traction. This size offers opportunities for significant impact and direct visibility with leadership. Founded: Suki was founded by experienced tech veterans and medical leaders, indicating a strong foundation in both technology innovation and deep understanding of the healthcare domain. The company's mission is to reimagine the healthcare technology stack.

Team Structure:

• The design team likely operates within a product development structure, working closely with Product Management and Engineering.
• Expect a flat or matrixed reporting structure common in fast-paced tech environments, with designers collaborating across various product squads.
• Cross-functional collaboration is a cornerstone, with designers actively engaging with Product Managers, Engineers, Machine Learning specialists, Marketing, and Executive teams.

Methodology:

• Suki emphasizes a user-driven approach, prioritizing the clinician experience in all product development.
• The company values agility and speed ("move fast and talented enough not to break things"), suggesting iterative development cycles and a focus on continuous improvement.
• Data-driven decision-making is implied through the focus on quantitative research and measuring product effectiveness.

Company Website: https://www.suki.ai/

📝 Enhancement Note: Suki's culture is characterized by innovation, empathy for clinicians, and a fast-paced, user-centric approach. The company's mission to reduce administrative burden on doctors is a strong unifying factor, suggesting a team driven by impact. The hybrid work model reflects a modern approach to employee well-being and productivity.

📈 Career & Growth Analysis

Operations Career Level: This role is a Senior Product Designer position, indicating a mid-to-senior level of expertise. It requires significant autonomy, leadership in design initiatives, and the ability to influence product strategy. Reporting Structure: The Senior Product Designer will likely report to a Head of Design, Design Lead, or a Director of Product. They will work closely with Product Managers and Engineering Leads within specific product teams. Operations Impact: The Senior Product Designer will have a direct impact on the usability, efficiency, and adoption of Suki's AI-powered healthcare solutions. By improving the user experience, they will contribute to reducing clinician burnout, increasing operational efficiency, and driving the company’s mission to make healthcare technology invisible and assistive.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer, Design Manager, or Head of Design role as the company scales.
• Specialization: Opportunity to deepen expertise in AI-driven products, voice interfaces, or enterprise SaaS design.
• Cross-functional Influence: Develop strategic product thinking and gain experience influencing product roadmaps and company-wide design standards.
• Mentorship: Possibility to mentor junior designers and contribute to the growth of the design team.
• Industry Impact: Contribute to significant advancements in healthcare technology and directly impact the lives of clinicians.

📝 Enhancement Note: This role offers substantial growth potential within a rapidly innovating company. The emphasis on "filling gaps" suggests opportunities to shape processes and contribute strategically. The career path likely involves increasing responsibility for product vision and design team development.

🌐 Work Environment

Office Type: Suki operates a hybrid work environment, meaning a mix of in-office collaboration and remote work. This setup is designed to balance the benefits of face-to-face interaction with the flexibility of working from home. Office Location(s): The primary office location for this role is Bangalore, India. Specific office details regarding amenities and accessibility would typically be available upon inquiry or during the interview process.

Workspace Context:

• The office environment is expected to be collaborative, fostering interaction between designers, product managers, engineers, and other team members.
• Access to modern design tools and technologies is a given, supporting efficient workflow and creative output.
• Opportunities for spontaneous collaboration and knowledge sharing are encouraged, facilitated by the hybrid model and team structure.

Work Schedule: The hybrid model allows for 3 days in the office and 2 days working from home per week. Standard working hours are expected, but the flexible nature of the hybrid model may allow for some adjustment to daily schedules, provided work output and collaboration needs are met.

📝 Enhancement Note: The hybrid model is a key feature of Suki's work environment, aiming to provide a balanced and productive setting. Candidates should be comfortable splitting their time between collaborative office sessions and focused remote work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application, focusing on your resume and portfolio to assess your experience and fit.
• Portfolio Review & Design Challenge: Expect a deep dive into your portfolio, where you'll be asked to walk through case studies, explain your design process, and discuss the impact of your work. A practical design challenge or take-home assignment may be given to evaluate your design thinking, problem-solving skills, and execution.
• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially ML specialists to assess your collaboration skills, technical understanding, and ability to work within a team.
• Hiring Manager/Leadership Interview: A final interview with the hiring manager or a senior leader to discuss your overall fit with the team, company culture, and long-term career aspirations.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your skills relevant to Suki's products (AI, healthcare, mobile/web apps, efficiency).
• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the decisions you made, the challenges you faced, and the quantifiable outcomes or impact.
• Show, Don't Just Tell: Use visuals (mockups, prototypes, user flow diagrams) to illustrate your design thinking and solutions.
• Highlight Efficiency: Given Suki's focus on efficiency, emphasize how your designs improved user workflows, reduced task completion times, or enhanced productivity.
• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs, collaboration process, and how you handle feedback.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Suki's products and target users (clinicians, administrators) to inform your approach.
• Focus on Process: Demonstrate a clear and logical design process, even if the solution is conceptual. Show how you would approach problem-solving for the given prompt.
• Consider Efficiency: Think about how your proposed design would contribute to efficiency and ease of use for Suki’s users.
• Presentation Matters: Prepare to present your challenge solution clearly and concisely, explaining your rationale and design decisions.

📝 Enhancement Note: The interview process is likely to be rigorous, with a strong emphasis on practical design skills and portfolio demonstration. Candidates should be prepared to articulate their design process, rationale, and the impact of their work in detail. The design challenge will be a key evaluation point.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Fluency in modern design tools like Figma is essential. Whimsical is also mentioned, suggesting a need for collaborative whiteboarding and diagramming.
• User Research Tools: Familiarity with tools for conducting and analyzing qualitative and quantitative research (e.g., UserTesting.com, SurveyMonkey, Lookback, Hotjar, Mixpanel, Amplitude).
• Collaboration Tools: Proficiency with tools like Slack, Jira, Confluence, and potentially Miro for team communication and project management.

Analytics & Reporting:

• Experience with analytics platforms to understand user behavior within the product, such as Mixpanel, Amplitude, or Google Analytics.
• Ability to interpret data to identify user pain points and opportunities for design improvement.

CRM & Automation:

• While not directly a design tool, understanding how design integrates with CRM (e.g., Salesforce) and other enterprise systems can be beneficial, especially for enterprise app design.
• Familiarity with how AI and machine learning platforms (like Suki's own) integrate with user interfaces.

📝 Enhancement Note: The core requirement is mastery of modern design and prototyping tools, particularly Figma. Knowledge of user research and analytics tools is also critical for informing design decisions. Understanding the broader tech stack, including AI/ML platforms, will be advantageous.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of clinicians, ensuring every design decision prioritizes their experience and efficiency.
• Innovation & Agility: A drive to push the boundaries of AI in healthcare, coupled with a willingness to move quickly and adapt to new technologies and insights.
• Collaboration & Empathy: A culture of working together across disciplines, with a shared passion for making doctors' lives better and a deep empathy for their challenges.
• Excellence & Polish: A focus on delivering high-quality, polished, and super-efficient digital products, sweating the details to ensure a seamless user experience.
• Impact-Driven: A collective goal to make a tangible difference in the healthcare industry by reducing administrative burdens on clinicians.

Collaboration Style:

• Cross-functional Partnership: Expect close collaboration with Product Management, Engineering, and Machine Learning teams, involving regular syncs, design reviews, and joint problem-solving sessions.
• Design System Adherence & Evolution: Collaborative effort to maintain and evolve the design system, ensuring consistency and efficiency across the product suite.
• Feedback Integration: An open culture for giving and receiving constructive feedback on designs and processes, fostering continuous improvement.
• Knowledge Sharing: Encouragement to share insights from user research, design trends, and best practices within the design team and across the wider organization.

📝 Enhancement Note: The team culture at Suki is built around a shared mission, user empathy, and a fast-paced, collaborative environment. Designers are expected to be proactive, supportive team members who are passionate about improving the lives of clinicians through technology.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Workflows: Translating intricate clinical workflows and administrative tasks into intuitive and efficient user interfaces for busy healthcare professionals.
• Balancing User Needs and Technical Constraints: Effectively navigating the interplay between sophisticated AI/ML technology, business requirements, and user experience expectations.
• Driving Design Consistency: Ensuring a unified and high-quality user experience across multiple platforms (web, mobile) and user types (clinicians, administrators) while working with a growing design system.
• Adapting to a Rapidly Evolving Field: Staying current with advancements in AI, voice technology, and healthcare regulations to inform design decisions.

Learning & Development Opportunities:

• Deep Dive into AI/ML: Gain extensive experience designing for cutting-edge AI and machine learning applications in the healthcare sector.
• Voice Interface Design Expertise: Develop specialized skills in designing effective and intuitive voice user interfaces (VUIs).
• Product Strategy Influence: Contribute to the strategic direction of Suki's product roadmap and influence the overall user experience vision.
• Mentorship and Leadership: Opportunity to mentor junior designers and grow into leadership roles within the design organization.
• Industry Recognition: Be part of a company recognized for innovation by Fast Company, Google, and Forbes.

📝 Enhancement Note: This role presents significant challenges in a dynamic field, offering ample opportunities for professional growth and specialization in AI-driven healthcare technology. The chance to shape product strategy and influence the user experience of a mission-driven company is a key draw.

💡 Interview Preparation

Strategy Questions:

• Product Vision & Strategy: "How would you approach designing a new feature for Suki Assistant that addresses a specific administrative pain point for doctors, considering our AI capabilities?" Focus on your process from understanding the problem to proposing a solution.
• User Research & Insights: "Describe a time you used user research to uncover a critical insight that significantly changed the direction of a product design. How did you conduct the research and present your findings?"
• Design Process & Trade-offs: "Walk us through a complex design challenge you faced on a past project. What were the key trade-offs you had to consider, and how did you arrive at your final design decision?"
• Collaboration & Influence: "How do you effectively collaborate with engineers and product managers who may have different priorities or perspectives? Provide an example of a time you successfully influenced a cross-functional decision."
• Efficiency & Usability: "Suki aims for 'super-efficient' digital products. How do you incorporate efficiency and usability into your design process, and how would you measure it?"

Company & Culture Questions:

• "What interests you most about Suki's mission to reimagine healthcare technology?"
• "How do you see your design philosophy aligning with Suki's user-centric and agile culture?"
• "Describe your experience working in a hybrid or fast-paced tech environment."

Portfolio Presentation Strategy:

• Structure: For each case study, clearly outline the problem, your role, the process, your contributions, key decisions, challenges, and the impact/results. Use a logical flow that tells a compelling story.
• Visuals: Ensure your visuals are high-resolution and clearly communicate your design. Use annotated mockups, user flow diagrams, and prototype links where appropriate.
• Conciseness: Be mindful of time. Practice presenting your key projects within a set timeframe (e.g., 10-15 minutes per project).
• Focus on Impact: Quantify the impact of your designs whenever possible (e.g., "reduced task time by X%", "increased user satisfaction by Y%", "improved conversion rate by Z%").
• Be Ready for Deep Dives: Anticipate detailed questions about specific design choices, research findings, and your rationale.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of Suki's mission, its AI-driven products, and the healthcare context. Articulating a clear, user-centered design process and showcasing measurable impact in your portfolio will be crucial.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Suki's careers page.
• Portfolio Customization: Curate your portfolio to highlight projects demonstrating expertise in mobile/web app design, user research, efficiency optimization, and ideally, experience with enterprise or AI/ML applications. Tailor your case study selection to align with Suki's product domain.
• Resume Optimization: Ensure your resume clearly articulates your 7+ years of experience, emphasizes your ownership of design projects, and uses keywords related to UX, product design, user research, prototyping, and collaboration. Quantify achievements where possible.
• Prepare Your Narrative: Be ready to articulate your design process, your understanding of Suki's mission, and how your skills can contribute to their goals. Practice walking through your portfolio case studies concisely and impactfully.
• Research Suki: Thoroughly review Suki's website, product offerings, and any recent press or news to understand their market position, technology, and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided input. All details, particularly regarding compensation and specific interview processes, should be verified directly with Suki during the application or interview stages.