Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer Company: Referrals Only (Thoughtworks) Location: Lima, Peru Job Type: Full-time Category: User Experience (UX) / Product Design Date Posted: July 31, 2025 Experience Level: 5-10 Years Remote Status: On-site

🚀 Role Summary

• This Senior Product Designer role focuses on integrating experience design with agile software delivery, a core tenet of Thoughtworks' approach to client solutions.
• The position requires a strategic thinker capable of leading design initiatives, from research and ideation to prototyping and implementation, within cross-functional, multi-disciplinary teams.
• A key aspect of the role involves contributing to and maintaining design systems, ensuring consistency and efficiency across digital products and services.
• The Senior Product Designer will also act as a mentor and advocate for user experience design, both internally within Thoughtworks and externally in the broader design community.

📝 Enhancement Note: While the provided data lists the company as "Referrals Only," the description clearly indicates this is a role within Thoughtworks. The focus on integrating design with agile software delivery, cross-functional teams, and community contribution are hallmarks of Thoughtworks' operational model. The "Senior" title suggests a need for leadership in design strategy and execution, with an expectation of mentoring junior designers.

📈 Primary Responsibilities

• Actively lead the delivery and design of technology projects that transform client operations and develop new digital products and services.
• Collaborate within small, cross-functional teams to create a comprehensive suite of experience design deliverables, including journey maps, service blueprints, roadmaps, and interactive prototypes.
• Spearhead the creation, documentation, and ongoing maintenance of robust design systems to ensure consistency, scalability, and efficiency across digital platforms.
• Facilitate client and internal workshops to develop unique design strategies for products, and actively participate in strategic decision-making at the portfolio level.
• Execute and advise on various user research methods, such as context analysis, moderated interviews, experiments, and user testing, to inform design hypotheses and solutions.
• Formulate and communicate inspiring design hypotheses for delivery teams, comprising both Thoughtworks consultants and client personnel.
• Proactively assess and communicate project scope, risks, and progress updates to stakeholders, ensuring alignment and managing expectations.
• Balance client objectives and internal team capabilities by clearly articulating experience design deliverables and their strategic value.
• Extend expertise to teammates by actively supporting and mentoring less-experienced designers, fostering a culture of continuous learning and skill development.
• Advocate for user experience design expertise within the broader community through speaking engagements at conferences, webinars, and meetups, representing Thoughtworks' design leadership.

📝 Enhancement Note: The responsibilities emphasize a blend of hands-on design work, strategic thinking, client interaction, and community engagement, consistent with a senior-level consultant role in a technology services company like Thoughtworks. The mention of "transform how our clients work" and "digital products and services" highlights the business impact expected from this design role, linking it to revenue generation and operational efficiency for clients.

🎓 Skills & Qualifications

Education:

• A Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected. Equivalent practical experience in senior design roles will also be considered.

Experience:

• A minimum of 5-10 years of progressive experience in user experience (UX) design, product design, or a closely related field, with a proven track record of delivering successful digital products and services.
• Demonstrated experience in process improvement through design thinking methodologies and user-centered design principles.

Required Skills:

• Experience Design Expertise: Comprehensive knowledge across multiple design disciplines, with deep specialization in at least three areas such as user research, service design, digital product design, interface design, or visual design.
• User Research Proficiency: Ability to lead and advise on research activities using diverse methods including contextual inquiry, moderated interviews, experiments, and user testing.
• Storytelling & Presentation: Exceptional ability to articulate research methods and findings through compelling storytelling to diverse stakeholders.
• Wireframing & Prototyping: Proven experience in creating detailed wireframes and interactive prototypes to visualize and test design concepts.
• Design System Contribution: Experience contributing to the creation, documentation, and maintenance of design systems.
• Stakeholder Management: Strong ability to liaise effectively with clients and key stakeholders, ensuring buy-in and building trust throughout project lifecycles.
• Facilitation Skills: Adept at facilitating client brainstorms and internal team sessions to drive innovation and strategic alignment.
• Collaboration & Communication: Excellent interpersonal skills for effective collaboration with designers, developers, and clients, and clear communication of project roles and expectations.
• Mentorship: Demonstrated ability to build confidence in and support less-experienced design teammates.
• Portfolio: A strong portfolio showcasing expertise in digital products (Web and Mobile), with essential enterprise/SaaS experience.

Preferred Skills:

• Experience within the banking or financial services sectors.
• Experience with community building and contribution to design forums or knowledge sharing platforms.
• Familiarity with agile development methodologies and their integration with design processes.

📝 Enhancement Note: The "5-10 years" experience level for a "Senior Product Designer" aligns with industry standards for roles requiring significant autonomy, strategic input, and mentorship capabilities. The emphasis on a portfolio demonstrating enterprise/SaaS experience is crucial for roles in a consultancy setting that works with large clients. The preferred banking/financial sector experience suggests potential projects in this domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 3-5 detailed case studies that highlight your end-to-end design process, from problem definition and user research to ideation, prototyping, and final implementation.
• Problem-Solution Framing: Clearly articulate the business and user problems you addressed and how your design solutions effectively solved them, demonstrating impact.
• Process Documentation: Detail the specific UX methodologies and design thinking frameworks employed in each project, emphasizing your role and contributions.
• Metrics & Impact: Quantify the success of your designs using relevant metrics (e.g., user satisfaction, task completion rates, conversion improvements, efficiency gains) and demonstrate the ROI of your design efforts.
• Design System Examples: Include examples of how you've contributed to or utilized design systems, illustrating your understanding of consistency, scalability, and component-based design.

Process Documentation:

• Demonstrate your ability to document design processes, research findings, and design decisions in a clear, organized, and accessible manner for cross-functional teams and stakeholders.
• Provide examples of how you've created user journey maps, service blueprints, or workflow diagrams to communicate complex user experiences and system interactions.
• Showcase your approach to iterative design and how you incorporate feedback and testing results into subsequent design iterations.

📝 Enhancement Note: For a Senior Product Designer role, especially in a consulting environment, the portfolio is a critical evaluation tool. It needs to demonstrate not just aesthetic skill but a strategic, process-driven approach to solving complex problems and delivering measurable business value. Emphasis on process, research, and quantifiable impact is key.

💵 Compensation & Benefits

Salary Range:

• For a Senior Product Designer with 5-10 years of experience in Lima, Peru, the estimated annual salary range is approximately PEN 80,000 to PEN 150,000. This estimate is based on median salaries for similar roles in the region, considering the consultancy nature of Thoughtworks and the demand for experienced design professionals.

Benefits:

• Professional Development: Access to extensive learning and development programs, including training, workshops, and opportunities to attend industry conferences, supporting continuous skill enhancement.
• Career Growth: A clear path for career progression within Thoughtworks, with opportunities for specialization, leadership, and global mobility.
• Collaborative Environment: Work within a supportive and inclusive community of talented professionals who are passionate about technology and design.
• Impactful Projects: Engage in challenging and transformative projects that have a significant impact on client businesses and industries.
• Health & Wellness: Comprehensive health insurance and wellness programs to support employee well-being.
• Community Contribution: Opportunities to contribute to the design community through internal knowledge sharing, peer reviews, and external speaking engagements.

Working Hours:

• Standard full-time working hours are expected, typically around 40 hours per week. However, the consulting environment may require flexibility to meet project deadlines and client needs, which could include occasional extended hours.

📝 Enhancement Note: Salary estimates for Lima, Peru, were researched using general market data for senior design roles. The benefits listed are typical for a global technology consultancy like Thoughtworks, emphasizing professional growth and community engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting & Software Development. Thoughtworks operates at the intersection of innovative technology and user-centric design, helping clients navigate digital transformation and build cutting-edge software solutions. Company Size: Thoughtworks is a large, global organization with a significant employee base, indicating a robust infrastructure and a wide network of expertise. This scale provides opportunities for diverse project involvement and cross-cultural collaboration. Founded: Thoughtworks was founded in 1993, bringing over three decades of experience in pioneering agile software delivery and user experience design, establishing a strong reputation for quality and innovation.

Team Structure:

• Project Teams: Designers work as integral members of small, multi-disciplinary, cross-functional project teams that include developers, business analysts, quality assurance, and project managers.
• Reporting: Direct reporting typically goes to a Design Lead or Practice Lead within Thoughtworks, while project-level reporting aligns with project management structures.
• Collaboration: A strong emphasis on collaboration exists both within immediate project teams and across the broader Thoughtworks design community, fostering knowledge sharing and peer support.

Methodology:

• Agile & Lean: Thoughtworks is a proponent of agile and lean methodologies, integrating design processes seamlessly within iterative development cycles.
• Design Thinking: The company champions a design thinking approach, focusing on empathizing with users, defining problems, ideating solutions, prototyping, and testing.
• Data-Driven Decisions: While design is user-centric, decisions are often informed by data analytics, user research insights, and performance metrics to validate hypotheses and measure impact.

Company Website: https://www.thoughtworks.com/

📝 Enhancement Note: The company culture at Thoughtworks is characterized by a blend of technical excellence, design innovation, agile practices, and a strong sense of community. The global presence and consulting model mean designers are exposed to a wide variety of industries and challenges.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level within the User Experience and Product Design domain. It represents a significant step up from mid-level positions, requiring leadership in design strategy, execution, and mentorship. The scope includes influencing client product roadmaps and internal design practices. Reporting Structure: Senior Product Designers typically report to Design Directors, Heads of Design, or Practice Leads within Thoughtworks. They also work closely with Project Managers, Account Directors, and client stakeholders on a day-to-day basis. Operations Impact: The Senior Product Designer's work directly impacts client revenue and operational efficiency by creating user-centered digital products that drive engagement, improve usability, and solve complex business problems. Their strategic input shapes product direction and client success.

Growth Opportunities:

• Leadership Track: Progress to Lead Product Designer, Design Director, or Heads of Design roles, managing larger teams and accounts.
• Specialization: Deepen expertise in specific areas like Service Design, Design Systems, UX Research, or Accessibility.
• Global Mobility: Opportunities to work on projects in different regions or relocate to other Thoughtworks offices globally.
• Community Leadership: Become a recognized expert and leader within the Thoughtworks design community, contributing to best practices and mentoring programs.
• Client Strategy: Evolve into a strategic advisor role, influencing clients' long-term digital product and experience strategies.

📝 Enhancement Note: The growth opportunities reflect a typical career trajectory in a large consultancy, moving from individual contribution and project leadership to broader strategic influence and people management. The emphasis on specialization and community leadership is a key differentiator for companies like Thoughtworks.

🌐 Work Environment

Office Type: Thoughtworks typically operates with modern, collaborative office spaces designed to foster innovation and teamwork. These environments often include flexible work areas, meeting rooms equipped with advanced technology, and spaces for informal collaboration. Office Location(s): The role is based in Lima, Peru. Specific office details would need to be confirmed, but it's expected to be a professional, accessible location within the city.

Workspace Context:

• Collaborative Zones: Ample opportunities for interaction with project teams and other Thoughtworks professionals through shared workspaces, brainstorming areas, and project rooms.
• Tools & Technology: Access to industry-standard design software, hardware, and collaboration tools essential for delivering high-quality design work.
• Team Synergy: The environment encourages a close working relationship with developers and other team members, promoting a shared understanding of project goals and challenges.

Work Schedule:

• The standard work schedule is typically Monday to Friday, approximately 40 hours per week. However, the nature of client-facing consulting work may require flexibility to accommodate project timelines, client availability, and urgent requests, potentially involving occasional extended hours or weekend work.

📝 Enhancement Note: The description implies a dynamic, collaborative office environment suited for creative and technical professionals. The emphasis on cross-functional team interaction suggests that designers will be physically integrated with development and other project teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio for fit with the role requirements and Thoughtworks' culture.
• Technical Interview(s): Expect one or more interviews focused on your design process, problem-solving skills, and experience. This may involve discussing your portfolio case studies in detail and potentially a small design exercise or scenario-based questions.
• Cross-functional Team Interview: You may meet with potential colleagues from development or other disciplines to assess collaboration style and team fit.
• Client/Stakeholder Simulation (Optional): In some cases, you might be asked to present a design solution or strategy as if to a client.
• Final Interview: A discussion with a senior leader to confirm cultural alignment, career aspirations, and overall suitability for the role.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that showcase your end-to-end process and impact, particularly those involving enterprise/SaaS or complex digital products.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges encountered, your design decisions, and the ultimate outcome (quantified with metrics if possible).
• Highlight Process: Emphasize your design thinking, research methodologies, iteration cycles, and how you collaborated with teams.
• Showcase Systems Thinking: If applicable, demonstrate your experience with design systems, component libraries, and ensuring design consistency.
• Be Concise & Clear: Ensure your portfolio is easy to navigate, well-organized, and that your contributions are clearly defined. Use visuals effectively.

Challenge Preparation:

• Design Thinking Scenarios: Be prepared to discuss how you would approach a design challenge from scratch, outlining your research, ideation, and prototyping steps.
• Problem-Solving: Think about how you've tackled complex user problems or technical constraints in past projects.
• Collaboration & Communication: Prepare examples of how you've worked with developers, product managers, and stakeholders to achieve project goals.
• Mentorship: Have examples ready of how you've guided or mentored junior designers.

📝 Enhancement Note: The interview process for a senior consulting role will heavily scrutinize not only design craft but also strategic thinking, communication, collaboration, and the ability to drive impact for clients. The portfolio is paramount and needs to demonstrate mastery of the design process and its business outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP. Proficiency in at least one major design and prototyping tool is essential.
• User Research Platforms: Tools for user interviews, usability testing, surveys (e.g., UserTesting.com, Lookback, SurveyMonkey, Qualtrics).
• Collaboration & Project Management: Jira, Confluence, Miro, Mural, Slack, Microsoft Teams. Essential for working within agile teams and documenting processes.
• Design System Management: Tools for version control, component libraries, and documentation (e.g., Zeroheight, Storybook).

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics for understanding user behavior on digital products.
• Data Visualization: Tableau, Power BI, Looker for translating data into actionable insights.
• A/B Testing Tools: Optimizely, Google Optimize for experimenting with design variations.

CRM & Automation:

• While not directly a design tool, understanding CRM systems (e.g., Salesforce) and marketing automation platforms can provide context for client projects involving customer journeys and data integration.

📝 Enhancement Note: A Senior Product Designer is expected to be proficient with a range of modern design tools and technologies, demonstrating flexibility and a commitment to leveraging the best tools for the job. Familiarity with collaboration and project management tools is critical in a consulting environment.

👥 Team Culture & Values

Operations Values:

• Client Focus: A deep commitment to understanding and solving client problems with innovative, user-centered solutions.
• Excellence & Quality: A drive to deliver high-quality, well-crafted designs and robust software solutions.
• Collaboration: A belief in the power of cross-functional teamwork and shared ownership to achieve project success.
• Continuous Learning: A dedication to staying abreast of the latest design trends, technologies, and methodologies, and a willingness to share knowledge.
• Impact & Purpose: Striving to create meaningful impact for clients and their users through technology.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly within diverse teams, fostering open communication and mutual respect with developers, product managers, and business stakeholders.
• Process Agility: Embracing agile workflows that allow for quick iterations, feedback loops, and adaptability to changing project requirements.
• Constructive Feedback: Actively participating in peer reviews, providing and receiving constructive feedback to elevate the quality of design work across the organization.

📝 Enhancement Note: Thoughtworks' culture values intellectual curiosity, a problem-solving mindset, and a collaborative spirit, aiming to foster an environment where designers can grow and make a significant impact.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs & Design Best Practices: Navigating client requirements that may sometimes conflict with optimal user experience or design principles, requiring strong negotiation and advocacy skills.
• Complexity of Projects: Tackling diverse and often complex business problems across various industries, requiring adaptability and rapid learning.
• Remote Collaboration Dynamics: Effectively collaborating and building strong relationships within distributed or hybrid teams to ensure seamless design delivery.
• Keeping Pace with Technology: Continuously evolving alongside rapid advancements in technology and design tools to maintain cutting-edge expertise.

Learning & Development Opportunities:

• Global Knowledge Network: Access to Thoughtworks' extensive internal resources, best practice guides, and a global community of experts for continuous learning.
• Industry Conferences & Certifications: Support for attending leading design and technology conferences and pursuing relevant certifications.
• Mentorship Programs: Opportunities to be mentored by senior design leaders and to mentor junior designers, fostering leadership skills.
• Project Diversity: Exposure to a wide range of projects and industries provides continuous learning through practical application and problem-solving.

📝 Enhancement Note: The challenges highlight the dynamic nature of consulting, requiring resilience and a proactive approach to learning. The growth opportunities are robust, aligning with Thoughtworks' commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• Design Process Deep Dive: Be ready to walk through your portfolio case studies, explaining your methodology, decision-making rationale, and how you adapted to project constraints or feedback. Focus on the "why" behind your design choices.
• Problem-Solving Scenarios: Prepare to discuss how you would approach a hypothetical design challenge presented by the interviewer. Outline your steps, from understanding the problem to proposing a solution.
• Collaboration & Influence: Share examples of how you've worked effectively with cross-functional teams, managed stakeholders, and influenced project direction through your design expertise.

Company & Culture Questions:

• Thoughtworks' Values: Research Thoughtworks' core values and be prepared to articulate how your own values and work approach align with them.
• Design Community: Discuss your thoughts on contributing to a design community and how you would mentor or share knowledge with colleagues.
• Industry Trends: Be ready to discuss current trends in UX/Product Design and how they influence your work.

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, have a clear story: Problem, Your Role, Process, Solution, Outcome.
• Focus on Impact: Quantify the results of your designs whenever possible (e.g., improved conversion, reduced task time, increased user satisfaction).
• Showcase Iteration: Demonstrate how you used feedback, research, and testing to refine your designs.
• Be Prepared for Questions: Anticipate questions about your design decisions, challenges faced, and alternative approaches you considered.
• Technical Proficiency: Be ready to discuss the tools and technologies you used and why you chose them.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strategic, process-driven approach to design, strong communication and collaboration skills, and a clear understanding of how design drives business value. The portfolio is the primary tool for showcasing these capabilities.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your resume and a link to your online portfolio through the application portal.
• Portfolio Customization: Ensure your portfolio prominently features 3-5 of your strongest, most relevant case studies that highlight your end-to-end design process, problem-solving skills, and measurable impact, particularly focusing on enterprise/SaaS digital products.
• Resume Optimization: Tailor your resume to emphasize your experience in areas mentioned in the job description, such as experience design, user research, service design, design systems, and stakeholder management. Use keywords relevant to the role and Thoughtworks' consulting approach.
• Interview Preparation: Practice articulating your design process, decision-making, and project outcomes clearly and concisely. Prepare specific examples of collaboration, problem-solving, and mentorship.
• Company Research: Thoroughly research Thoughtworks' company culture, values, and approach to design and technology consulting. Understand their commitment to agile methodologies and client success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided data and general industry knowledge. All details, especially regarding specific responsibilities, benefits, and interview processes, should be verified directly with the hiring organization (Thoughtworks) before making application decisions.