Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: Nordhealth
Location: Helsinki, Finland
Job Type: Full-Time
Category: Product Design / UX/UI
Date Posted: October 7, 2025
Experience Level: 5+ Years
Remote Status: Remote OK (Finland-based)

🚀 Role Summary

• Lead the complete product design lifecycle, from user research and ideation to high-fidelity UI delivery for critical features.
• Drive user-centric design strategies by conducting in-depth user research and usability testing with Finnish healthcare professionals and patients.
• Foster design consistency and quality across Nordhealth's product suite by leveraging and contributing to an evolving design system.
• Collaborate closely with cross-functional teams, including Product Managers, Engineers, and fellow Designers, to translate complex user needs and business requirements into intuitive and effective design solutions.
• Champion design thinking and best practices throughout the organization, potentially mentoring junior designers and advocating for user needs.

📝 Enhancement Note: This role focuses on end-to-end product design within a fast-growing SaaS environment, specifically targeting the healthcare technology sector. The requirement for Finnish language proficiency indicates a strong focus on the local Finnish market, while the remote-first nature and global reach suggest a need for adaptable communication and collaboration skills.

📈 Primary Responsibilities

• End-to-End Design Leadership: Own the design process for core features within Diarum and Nordhealth’s Booking Portal, encompassing user research, discovery, wireframing, prototyping, user testing, and the creation of polished, high-fidelity UI designs.
• Cross-Functional Collaboration: Actively partner with Product Managers, Engineers, and other Product Designers on a daily basis to ensure design solutions align with user needs, technical feasibility, and business objectives.
• User Research & Validation: Proactively conduct qualitative and quantitative user research, including interviews and usability testing, specifically targeting Finnish healthcare professionals and patients to gather actionable insights and validate design decisions.
• Design System Stewardship: Contribute to the development and maintenance of Nordhealth’s design system, ensuring visual and interactive consistency across all digital products and platforms.
• Complex Problem Solving: Deconstruct intricate user workflows and technical requirements to design clear, simple, and accessible user interfaces that effectively communicate complex information.
• Design Advocacy & Mentorship: Act as a proponent for user-centric design principles and design thinking methodologies across the organization, potentially mentoring other designers and sharing best practices.
• B2B & B2C Domain Experience: Apply design expertise across both business-to-business (SaaS for healthcare professionals) and business-to-consumer (booking portal for patients) product contexts.

📝 Enhancement Note: The emphasis on "key features" and "two distinct yet connected products" suggests a significant impact role where the designer will have substantial ownership. The explicit mention of B2B and B2C domains highlights the need for versatility in understanding different user types and their contexts.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in Design, Human-Computer Interaction (HCI), or a related field is implied by the experience and responsibilities. Experience: 5+ years of dedicated experience in product design (UX/UI), with a proven track record of designing successful digital products (web and/or mobile). Experience within a fast-growing, global SaaS company is highly desirable.

Required Skills:

• Product Design Expertise: Demonstrated ability to lead the entire design process from concept to execution for complex digital products.
• Finnish Language Proficiency: Professional working proficiency in Finnish (written and spoken) is essential for effective user research and market understanding.
• English Language Proficiency: Professional working proficiency in English is required as it is the company's primary working language.
• Design Tool Mastery: High proficiency with modern design and prototyping tools, with a specific emphasis on Figma.
• User Research & Testing: Proven experience in conducting user interviews, usability tests, and other research methodologies to gather insights and validate designs.
• Wireframing & Prototyping: Skilled in creating low-fidelity wireframes and interactive prototypes to explore design concepts and test user flows.
• UI Design & Visuals: Ability to create high-fidelity, visually appealing, and user-friendly interfaces that adhere to design principles and brand guidelines.
• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design rationale, provide constructive feedback, and work effectively in a cross-functional team.
• Empathy & User Focus: A deep understanding of and empathy for user needs, with a passion for solving real-world problems.

Preferred Skills:

• SaaS Design Experience: Prior experience designing for Software-as-a-Service (SaaS) platforms, particularly complex B2B applications.
• Healthcare/Health-Tech Industry Experience: Familiarity with the nuances and specific requirements of the healthcare or health-tech industry.
• B2C & B2B Design: Experience designing products that cater to both professional (B2B) and consumer (B2C) user bases.
• Design System Development: Experience contributing to or developing design systems.

📝 Enhancement Note: The mandatory Finnish language requirement is a critical filter. The "5+ years" experience level suggests a senior individual contributor role, likely with some mentorship responsibilities. The preference for SaaS and healthcare experience indicates the company values domain-specific knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing your design process from initial problem definition and user research through to final UI implementation and outcomes.
• Process Demonstration: Clearly illustrate your methodologies for user research, wireframing, prototyping, usability testing, and UI design.
• Tool Proficiency Evidence: Highlight your expertise with Figma and other relevant design and prototyping tools within your portfolio projects.
• Problem/Solution Framing: Articulate the user problems and business challenges addressed by your designs, and clearly present the solutions you developed.
• Impact & Outcomes: Where possible, quantify the impact of your design work, demonstrating user satisfaction improvements, efficiency gains, or other relevant metrics.

Process Documentation:

• Workflow Design: Demonstrate your ability to map out and optimize complex user workflows for both B2B and B2C applications.
• User Journey Mapping: Showcase examples of how you’ve created user journey maps to understand user experiences and identify design opportunities.
• Iterative Design: Present how you incorporate feedback from user testing and stakeholders into iterative design improvements.

📝 Enhancement Note: A strong portfolio is paramount for this role. The emphasis on "end-to-end design process" and "from research to final design" means candidates must demonstrate a holistic approach, not just UI aesthetics. Quantifiable results are highly valued.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer with 5+ years of experience in Helsinki, Finland, the estimated annual salary range is typically between €55,000 and €75,000. This range can vary based on the candidate's specific experience, the depth of their portfolio, and negotiation. (Note: This is an estimated range based on industry benchmarks for senior design roles in Helsinki. Actual compensation will be determined by Nordhealth.)

Benefits:

• Competitive Compensation: A salary package commensurate with experience and the market.
• Learning and Professional Growth: Opportunities for continuous learning, skill development, and career advancement.
• Frequent Company Events: Opportunities to connect with colleagues through various company-organized events.
• Meaningful Industry Work: Contribute to a fast-growing global company focused on improving digital healthcare.
• Tools for Success: Access to the necessary tools and technology to perform your role effectively.
• Remote-First Environment: Flexibility to work remotely from within Finland.

Working Hours: The standard full-time working hours are 40 hours per week. While the role is remote-first, maintaining effective collaboration and meeting project deadlines will be key.

📝 Enhancement Note: The salary estimate is based on publicly available data for senior product designer roles in Helsinki, Finland, considering the company's growth stage and industry. Benefits are drawn directly from the job description and common offerings for remote-first tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Health-Tech (specifically Practice Information Management Software - PIMS for veterinary and therapy professionals). Company Size: 430+ employees. This indicates a mid-to-large sized company that has experienced significant, rapid growth (nearly 10x ARR and team size in 3 years). Founded: May 2021 (Public Listing on Euronext Growth Oslo). While the company has roots prior to this public listing, the recent growth phase suggests a dynamic, scaling environment.

Team Structure:

• Cross-Functional Product Teams: The Senior Product Designer will likely be embedded within or closely collaborate with product teams comprising Product Managers, Engineers, and other Designers.
• Remote-First: The company operates on a remote-first model, with a headquarters in Helsinki, Finland, and employees distributed globally.
• International Presence: While strong in the Nordics, Nordhealth has a growing customer base in North America and Europe.

Methodology:

• User-Centric Design: A core tenet of the role, emphasizing deep understanding of user needs through research and testing.
• Agile Development: Likely follows agile methodologies, common in fast-growing SaaS companies, requiring iterative design and close collaboration with development teams.
• Design System Driven: Commitment to maintaining a consistent user experience through an evolving design system.

Company Website: www.nordhealth.com

📝 Enhancement Note: The company's rapid growth and public listing suggest a fast-paced, ambitious environment. The remote-first culture requires strong self-management and communication skills. The focus on healthcare technology implies a mission-driven culture.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is positioned for an experienced designer who can operate autonomously, lead design initiatives, and potentially mentor others. It's a step beyond mid-level, requiring strategic thinking and a comprehensive understanding of the design process. Reporting Structure: The Senior Product Designer will likely report to a Head of Design, Lead Product Designer, or a Director of Product. They will work closely with Product Managers and Engineering leads within their assigned product areas. Operations Impact: The Senior Product Designer's work directly influences the usability, adoption, and perceived value of Nordhealth's core software products (Diarum and Booking Portal). By creating intuitive and effective user experiences, they contribute significantly to customer satisfaction, retention, and ultimately, the company's mission to enable better patient care. Their designs can directly impact how healthcare professionals manage their practices and how patients access care, driving business growth through improved user engagement and efficiency.

Growth Opportunities:

• Leadership in Design: Potential to grow into a Lead Designer role, managing a team or a specific product area's design strategy.
• Domain Expertise: Deepen expertise in the healthcare technology sector, becoming a go-to resource for industry-specific design challenges.
• Design System Leadership: Take a more prominent role in shaping and evolving the company's design system.
• Cross-Product Influence: Expand influence across other Nordhealth products or contribute to broader product strategy discussions.
• Mentorship: Formalize mentorship of junior designers within the team.

📝 Enhancement Note: This role offers a clear path for growth within a scaling company, particularly for individuals who excel in driving design initiatives and possess strong domain interest. The impact on patient care provides a strong sense of purpose.

🌐 Work Environment

Office Type: Remote-first, with a headquarters in Helsinki, Finland. This suggests a flexible work environment where in-person collaboration is not the primary mode of operation. Office Location(s): Helsinki, Finland (Headquarters). While remote, proximity to the Helsinki hub might offer occasional opportunities for in-person team gatherings or events, though not required. Workspace Context:

• Collaborative Digital Space: Expect a highly collaborative digital environment, relying on tools like Figma, Slack, and video conferencing for communication and design co-creation.
• Operations Tools & Technology: Access to industry-standard design software (Figma), project management tools (e.g., Jira, Asana), and communication platforms.
• Cross-Functional Interaction: Regular interaction with product managers, engineers, and other designers, fostering a team-oriented approach to product development.

Work Schedule: Standard 40-hour work week with flexibility inherent in a remote-first model. However, effective collaboration across time zones (if applicable) and adherence to project timelines will be crucial.

📝 Enhancement Note: The remote-first nature means the candidate must be self-motivated and adept at asynchronous communication. While based in Finland, the company's global reach implies potential collaboration with teams in different regions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and understanding of the role.
• Portfolio Presentation & Technical Interview: A dedicated session where the candidate presents their portfolio, walking through 1-2 key case studies. This will involve discussing their design process, rationale, problem-solving approach, and collaboration methods. Expect detailed questions about their decision-making.
• Cross-Functional Team Interview: An interview with Product Managers and Engineers to assess collaboration style, communication skills, and ability to translate user needs into technical requirements.
• Hiring Manager / Design Lead Interview: A final discussion with the design leadership to evaluate strategic thinking, leadership potential, and overall fit with the design team's vision and the company's culture.

Portfolio Review Tips:

• Prioritize Relevance: Select case studies that best showcase your experience in SaaS, B2B/B2C design, and complex problem-solving. If you have healthcare experience, highlight it.
• Structure Your Narrative: For each case study, clearly define the problem, your role and responsibilities, the process undertaken, key decisions made, challenges encountered, and the final outcome/impact.
• Show, Don't Just Tell: Use visuals, mockups, prototypes, and user flows to illustrate your work. Explain why you made certain design choices.
• Highlight Collaboration: Demonstrate how you worked with stakeholders, engineers, and product managers.
• Be Ready for Deep Dives: Prepare to answer detailed questions about your process, tools, and decision-making for every element presented.

Challenge Preparation:

• Design Challenge: Be prepared for a take-home design challenge or a live design exercise. These often involve solving a specific user problem related to healthcare practice management or patient booking.
• Focus on Process: The evaluation will likely focus more on your approach, problem-solving methodology, and thinking process rather than just the final UI polish.
• Time Management: If given a take-home challenge, manage your time effectively to deliver a well-reasoned solution within the given constraints.
• Present Your Solution: Practice articulating your design decisions and rationale clearly and concisely.

📝 Enhancement Note: The interview process emphasizes practical design skills, collaborative abilities, and strategic thinking. A strong portfolio that clearly articulates the design process and impact is critical. The Finnish language requirement will likely be assessed early on.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as a required tool, indicating it's the primary platform for UI design, prototyping, and potentially collaboration. Candidates must demonstrate high proficiency.
• Prototyping Tools: Beyond Figma's capabilities, other prototyping tools might be used or expected in a candidate's background.
• Wireframing Tools: Tools for creating low-fidelity layouts (e.g., Balsamiq, Sketch, or even within Figma).

Analytics & Reporting:

• User Analytics Platforms: Experience with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior and inform design decisions.
• A/B Testing Tools: Familiarity with platforms that facilitate A/B testing of design variations.
• Data Visualization Tools: Ability to interpret data presented in dashboards or reports to identify design opportunities.

CRM & Automation:

• CRM Systems: While not directly a design tool, understanding how design impacts CRM workflows (e.g., lead management, customer support) can be beneficial.
• Project Management Software: Proficiency with tools like Jira, Asana, or Trello for managing design tasks and collaborating with development teams.
• Collaboration Platforms: Extensive use of tools like Slack, Microsoft Teams, or similar for daily communication and team coordination.

📝 Enhancement Note: Figma proficiency is non-negotiable. While other tools are not explicitly listed, familiarity with the broader product development and analytics ecosystem is expected for a Senior Product Designer in a SaaS environment.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of healthcare professionals and patients.
• Continuous Improvement: A mindset of always seeking to enhance processes, products, and user experiences.
• Collaboration: Valuing teamwork and open communication across departments and roles.
• Impact-Driven: Focusing on delivering tangible value and making a positive difference in the healthcare domain.
• Autonomy & Ownership: Empowering individuals to take responsibility for their work and drive initiatives forward.
• Diversity: Embracing diverse perspectives and backgrounds to foster innovation.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integral members of product teams, working closely with Product Managers and Engineers.
• Open Feedback Culture: Encouraging constructive feedback exchange to elevate design quality and team performance.
• Knowledge Sharing: Proactively sharing insights, best practices, and learnings within the design team and across the organization.
• Empirical Decision Making: Utilizing data and user insights to inform design decisions.

📝 Enhancement Note: The company culture emphasizes autonomy, continuous improvement, and a mission-driven approach. The collaborative style is essential for a remote-first, cross-functional team.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing B2B & B2C Needs: Designing for distinct user groups (healthcare professionals vs. patients) with potentially conflicting needs and workflows.
• Complexity of Healthcare Domain: Navigating the intricate regulations, workflows, and sensitive nature of healthcare data and patient care.
• Scaling Design System: Ensuring the design system remains robust and scalable as the product suite and company grow.
• Remote Collaboration: Effectively collaborating and building strong relationships with distributed team members across different functions.
• Fast-Paced Environment: Adapting quickly to rapid growth, evolving priorities, and iterative development cycles.

Learning & Development Opportunities:

• Specialization in Health-Tech: Deepen expertise in the unique design challenges and opportunities within the health-tech industry.
• Advanced UX/UI Techniques: Opportunities to hone skills in areas like complex user flows, information architecture, and accessibility for healthcare applications.
• Design Leadership Development: Potential to grow into leadership roles, guiding design strategy and mentoring teams.
• Industry Conferences & Training: Access to relevant industry events, workshops, and online courses to stay current with design trends and technologies.

📝 Enhancement Note: The challenges are inherent to a scaling health-tech company. The growth opportunities are tied to the company's expansion and the increasing importance of design within it.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for complex, regulated workflows. How did you approach it?" (Focus on process, research, and stakeholder management).
• "How do you balance the needs of different user groups, such as B2B professionals and B2C consumers, in your designs?" (Highlight your ability to create versatile solutions).
• "Walk us through how you've contributed to or utilized a design system. What are the benefits and potential pitfalls?" (Demonstrate understanding of design consistency and scalability).
• "How do you approach user research in a remote setting, especially when targeting specific local demographics like Finnish healthcare professionals?" (Emphasize adaptability and effective remote research techniques).

Company & Culture Questions:

• "What interests you about Nordhealth's mission and the health-tech industry?" (Show genuine interest in the domain).
• "How do you handle constructive criticism or disagreement on design decisions within a team?" (Illustrate your collaborative and resilient nature).
• "Describe your ideal remote work environment and how you ensure productivity and collaboration." (Address self-management and communication skills).

Portfolio Presentation Strategy:

• Tell a Story: Frame your case studies as narratives that highlight your problem-solving journey and impact.
• Focus on "Why": Clearly articulate the rationale behind your design decisions at each stage.
• Showcase Process: Visually represent your research, user flows, wireframes, prototypes, and final UI.
• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., improved conversion rates, increased user satisfaction).
• Be Prepared for Questions: Anticipate detailed questions about your contributions, decision-making, and challenges faced.

📝 Enhancement Note: Prepare to discuss your design process in detail, emphasize your Finnish language skills and understanding of the local market, and demonstrate a strong ability to collaborate in a remote, cross-functional environment.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Nordhealth careers page.
• Portfolio Customization: Ensure your portfolio prominently features case studies that align with the job requirements, particularly end-to-end processes, Figma proficiency, and any relevant B2B/SaaS or healthcare experience.
• Resume Optimization: Tailor your resume to highlight your 5+ years of product design experience, specific skills (Figma, user research, Finnish language), and achievements in fast-growing tech environments.
• Interview Preparation: Practice presenting your portfolio, articulating your design process, and preparing answers for common product design and behavioral interview questions, with a focus on your Finnish market insights.
• Company Research: Thoroughly research Nordhealth, its products (Diarum, Booking Portal), its mission, and its recent growth to demonstrate genuine interest and understanding of their business context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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