Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Nexthink

Location: Madrid, Spain

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: 2025-10-30

Experience Level: 7+ Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the definition and execution of user experience strategies for complex enterprise applications, driving product innovation within a leading Digital Employee Experience (DEX) management software company.

• Collaborate extensively with cross-functional agile teams, including Product Managers and Developers, to translate user needs and business requirements into intuitive and effective design solutions.

• Champion a user-centered design approach, conducting user research, testing prototypes, and gathering feedback to ensure the delivery of high-quality, aesthetically appealing, and consistent user experiences.

• Contribute significantly to the evolution of the company's design system, working closely with visual designers to enhance component libraries and design standards.

• Play a pivotal role in shaping the future of how IT teams manage digital experiences, impacting millions of employees globally.

📝 Enhancement Note: This role is explicitly for designing complex enterprise applications, not just websites, and requires a strong technical background or experience with technical products. The emphasis on customer interaction and testing prototypes highlights a hands-on, iterative design process critical for success in this Senior Product Designer position.

📈 Primary Responsibilities

• Conceptualize, design, and deliver intuitive user experiences for new and existing product capabilities, ensuring alignment with user needs and business objectives.

• Develop detailed wireframes, user flows, and interactive prototypes to effectively communicate design concepts, interaction models, and user journeys to stakeholders and development teams.

• Translate complex technical requirements and user insights into elegant, user-friendly, and visually consistent design solutions that enhance overall product usability and adoption.

• Actively engage with customers and end-users through interviews, usability testing, and feedback sessions to validate design decisions and uncover unmet needs, driving continuous improvement.

• Partner with Product Managers to define product roadmaps and feature sets, ensuring design considerations are integrated from the initial stages of product development.

• Collaborate closely with Visual Designers to maintain and expand the company's design system, ensuring consistency and efficiency in design implementations across the product suite.

• Advocate for design best practices and user-centered principles within agile development teams, fostering a shared understanding of user needs and design rationale.

• Contribute to the strategic direction of product design, identifying opportunities for innovation and improvement based on market trends, competitive analysis, and user feedback.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic thinking and hands-on execution, typical of a senior-level design role. The requirement to "spend time meeting customers and users" indicates a strong emphasis on qualitative research and user validation, which is crucial for enterprise software design.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 7 years of progressive experience in product design, user experience (UX) design, interaction design, or a closely related discipline, with a proven track record of delivering successful digital products.

Required Skills:

• Expert proficiency in Figma: This includes advanced features for prototyping, component management, design system development, and collaborative workflows.

• User-Centered Design Principles: Deep understanding and practical application of user research methodologies, usability testing, persona development, and journey mapping to inform design decisions.

• Wireframing & Prototyping: Ability to create high-fidelity wireframes and interactive prototypes to effectively communicate interaction design and user flows.

• Problem-Solving: Aptitude for dissecting complex user and business problems and devising innovative, effective design solutions.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to articulate design rationale, present concepts persuasively, and negotiate design trade-offs with stakeholders.

• Attention to Detail: Meticulous approach to design, ensuring high standards for visual clarity, consistency, and implementation accuracy.

• Full Professional Proficiency in English: Essential for effective collaboration within a global team and with international customers.

Preferred Skills:

• Experience developing and maintaining comprehensive design system components within Figma, demonstrating an understanding of scalability and consistency.

• Technical background or specific experience designing technical products, which facilitates a deeper understanding of the Nexthink platform and its user base.

• French language proficiency, which would be advantageous for collaboration with certain teams or customer segments.

• Experience working within agile development methodologies and cross-functional teams.

📝 Enhancement Note: The explicit requirement for "7+ years of experience" and "Expert knowledge of Figma" points to a senior role demanding deep expertise. The emphasis on "complex enterprise applications" is a critical filter, suggesting the need for experience with intricate user interfaces, data visualization, and potentially B2B SaaS products.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate End-to-End Design Process: Showcase a minimum of 3-5 distinct projects that clearly illustrate your design process from initial discovery and user research through to final implementation and iteration.

• Highlight Enterprise Application Design: Include case studies specifically focused on complex enterprise software, detailing the challenges, your design approach, and the impact of your solutions. Avoid solely showcasing websites or marketing pages.

• Showcase Figma Expertise: Provide examples of how you've utilized Figma for advanced prototyping, design system component creation, and collaborative design workflows. Include specific examples of design system contributions if applicable.

• Quantify Impact and User Focus: For each project, clearly articulate the user problems addressed, the design solutions implemented, and, where possible, the measurable impact or outcomes achieved (e.g., improved user satisfaction, reduced task completion time, increased feature adoption).

Process Documentation:

• User Research & Discovery: Detail methods used to understand user needs, conduct competitive analysis, and define product requirements. This could include user interviews, surveys, persona development, and journey mapping.

• Information Architecture & Interaction Design: Present examples of how you've structured complex information, designed intuitive navigation, and defined core interaction patterns for enterprise software.

• Prototyping & Testing: Showcase your approach to creating interactive prototypes (using Figma) and how you've used them for user testing and validation to refine the user experience.

• Design System Contribution: If applicable, demonstrate your experience in contributing to or developing design system components, emphasizing consistency, reusability, and scalability.

📝 Enhancement Note: For a Senior Product Designer role focusing on enterprise applications, the portfolio is paramount. It needs to clearly articulate strategic thinking, a deep understanding of complex user flows, and practical application of Figma for both design and system components, rather than just visual aesthetics.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: €60,000 - €85,000 per year (gross).

• Methodology: This estimate is based on market research for Senior Product Designer roles in Madrid, Spain, considering the specified experience level (7+ years), the hybrid work model, and the specific industry (SaaS/Enterprise Software). Salary aggregators and industry benchmark data for comparable roles in major European tech hubs were consulted. The upper end of the range accounts for exceptional candidates with extensive experience in enterprise application design and strong Figma expertise.

Benefits:

• Permanent Contract: Secure employment with a stable, long-term commitment.

• Competitive Compensation Package: Includes base salary and potential for bonuses.

• Private Health Insurance (Sanitas): Comprehensive health coverage for employees.

• Daily Meal Vouchers: €11 per day, fully covered by the company, to assist with meal expenses.

• Hybrid Work Model: Flexibility to balance office and remote work, fostering work-life integration.

• Flexible Hours: Ability to adjust working hours to accommodate personal needs while meeting team and project demands.

• Unlimited Vacation: Generous paid time off policy, allowing employees to take time off as needed, in addition to the 23 days of holidays.

• Company-Paid Volunteer Days: Three paid days per year to dedicate to volunteer activities.

• Gym Subscription: Up to €25 per month reimbursement for gym memberships.

• Flexible Compensation Plan: Options for childcare and public transportation expenses, offering tax advantages.

• Language Class Reimbursement: Up to 50% of the cost for English and Spanish classes, supporting professional development.

• Office Amenities: Fresh fruit, cookies, soft drinks, and protein shakes available at the office.

• Regular Company & Team Events: Opportunities for social connection, team building, and knowledge sharing (Pizza talks, Team Building, Christmas parties, Meetups).

• Referral Bonuses: Financial incentives for successfully referring new hires.

• Relocation Package: Assistance provided for candidates relocating from another country.

Working Hours:

• Approximately 40 hours per week, with a hybrid work model and flexible hours to support work-life balance.

📝 Enhancement Note: The benefits package is extensive and reflects a company culture that values employee well-being, professional development, and work-life balance. The inclusion of a relocation package is a significant draw for international candidates. The salary estimate is a crucial addition for operations professionals to gauge the opportunity's financial viability.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Information Technology, specifically Digital Employee Experience (DEX) Management. Nexthink is a leader in a globally recognized IT market category, providing solutions that enhance how employees interact with technology.

Company Size: Over 1000 employees globally, indicating a well-established, mid-to-large-sized tech company with significant reach and resources.

Founded: Nexthink was founded with a vision to provide IT leaders with unprecedented insight into digital employee experiences, allowing for proactive problem-solving and optimization. This history highlights a commitment to innovation and forward-thinking solutions in the IT management space.

Team Structure:

• Product Team: The Senior Product Designer will be an integral part of the Product team, working within agile development squads. This implies close collaboration with Product Managers, Developers, QA, and potentially other designers.

• Cross-functional Collaboration: The role necessitates strong collaboration with multiple agile teams, suggesting a matrixed or squad-based organizational structure where designers work on various product initiatives concurrently.

• Global Reach: With offices worldwide and a diverse workforce, the team structure likely supports global product development and customer engagement, requiring effective remote collaboration skills.

Methodology:

• Agile Development: The job description explicitly mentions collaboration across "multiple agile teams," indicating that Scrum or Kanban methodologies are likely in place for product development.

• User-Centered Design: The emphasis on meeting customers, testing prototypes, and understanding user needs points to a strong commitment to user-centered design principles integrated into the development lifecycle.

• Design System Driven: Collaboration with visual designers to improve and augment the design system suggests a structured approach to design, focusing on consistency, scalability, and efficiency.

Company Website: https://www.nexthink.com/

📝 Enhancement Note: Nexthink operates in a niche but critical area of IT management, focusing on the employee experience. This implies a culture that values data-driven insights, technical expertise, and a proactive approach to problem-solving, which should be reflected in the design output.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a high degree of autonomy, technical expertise, and the ability to influence product direction. It involves mentoring junior designers, leading complex design initiatives, and contributing to strategic product decisions. The role demands not just execution but also thought leadership in user experience design for enterprise software.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Lead Product Designer, Design Manager, or Head of Product. They will work closely with Product Managers within specific agile teams, indicating a dual reporting or strong stakeholder relationship dynamic.

Operations Impact: The Senior Product Designer's work directly impacts customer satisfaction by ensuring intuitive and effective use of Nexthink's complex enterprise software. This directly influences customer retention, adoption rates, and the overall value proposition of the product suite. By improving the digital employee experience, the designer contributes to increased productivity for Nexthink's clients, solidifying the company's market leadership.

Growth Opportunities:

• Leadership Development: Potential to move into a Lead Product Designer or Design Manager role, overseeing a team of designers and setting strategic design direction.

• Specialization: Opportunity to deepen expertise in specific areas of enterprise UX, such as data visualization, complex workflow design, or platform strategy.

• Mentorship: Chance to mentor junior designers, contributing to their professional growth and developing leadership skills.

• Strategic Influence: Greater involvement in product strategy, roadmap planning, and cross-functional decision-making, impacting the company's product vision.

• Industry Recognition: Contributing to innovative design solutions in the growing DEX market can lead to industry recognition and career advancement opportunities.

📝 Enhancement Note: The "Senior" title implies significant responsibility and potential for leadership. Candidates should be prepared to discuss how they've influenced product strategy and mentored others, demonstrating their strategic impact beyond individual design contributions.

🌐 Work Environment

Office Type: The role is designated as Hybrid, with offices located near the Bernabeu Stadium in Madrid. This suggests a modern office environment designed to support both focused work and collaborative activities. The company also emphasizes its global presence and diverse workforce.

Office Location(s): Madrid, Spain (near Bernabeu Stadium). This central location likely offers good accessibility via public transport. The company also has offices worldwide, indicating a global operational footprint.

Workspace Context:

• Collaborative Hub: The hybrid model and office amenities suggest the office serves as a hub for team collaboration, idea generation, and fostering company culture. Expect opportunities for in-person interaction with colleagues.

• Tools & Technology: Access to industry-standard design tools, including Figma, and potentially internal communication and project management platforms are expected. The company's focus on DEX implies a technologically advanced environment.

• Team Interaction: The hybrid model is structured for new hires to foster connections and onboarding, indicating intentional efforts to integrate new team members and facilitate cross-functional interaction, even with remote components.

Work Schedule:

• Approximately 40 hours per week, with flexible hours. This provides latitude in structuring the workday, allowing for personal appointments or peak productivity times, while still requiring availability for team meetings and project deliverables.

📝 Enhancement Note: The hybrid model, coupled with flexible hours and a focus on onboarding, suggests a company that values employee autonomy and work-life balance while ensuring operational effectiveness and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and experience alignment.

• Hiring Manager Interview: Discussion focused on your background, experience with enterprise applications, and Figma proficiency. Expect questions about your design philosophy and approach.

• Portfolio Presentation & Technical Interview: A key stage where you will present selected case studies from your portfolio, demonstrating your design process, problem-solving skills, and ability to articulate design decisions. This may include a design exercise or a deep dive into specific projects.

• Cross-functional Team Interviews: Meetings with Product Managers, Developers, or other designers to assess collaboration style, communication skills, and cultural fit within agile teams.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and overall fit for the role and company.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 projects that best showcase your experience with complex enterprise applications, your Figma expertise, and your user-centered design process. Tailor the selection to highlight relevance to Nexthink's product space (DEX, IT management).

• Tell a Story: For each case study, clearly outline the problem, your role, the constraints, your design process, key decisions made, challenges encountered, and the measurable outcomes or impact. Use visuals effectively to support your narrative.

• Showcase Figma Mastery: Demonstrate advanced Figma usage, including prototyping, component libraries, design system integration, and collaborative features. Be prepared to walk through your Figma files or prototypes.

• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improvements in user satisfaction, efficiency gains, feature adoption rates). If quantitative data is unavailable, focus on qualitative feedback and user insights.

• Focus on Enterprise Complexity: Explicitly address the unique challenges of designing for enterprise software – complex data, intricate workflows, diverse user roles, and integration needs.

Challenge Preparation:

• Design Exercise: Be prepared for a potential take-home design challenge or a live exercise focused on a specific product problem. This will likely assess your ability to quickly understand a problem, ideate solutions, and articulate your design rationale.

• Figma Proficiency: Practice common Figma workflows and be ready to demonstrate your speed and proficiency in creating mockups, prototypes, or design system elements under time constraints.

• Stakeholder Communication: Prepare to articulate your design decisions clearly and concisely, anticipating questions about trade-offs, technical feasibility, and user impact, as you would in a real project discussion.

📝 Enhancement Note: The portfolio presentation is critical. Candidates must emphasize their experience with enterprise-level complexity and their advanced skills in Figma, directly addressing the core requirements of the role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is mandatory for wireframing, prototyping, design system development, and collaborative design workflows.

• Prototyping Tools: Beyond Figma's native capabilities, familiarity with other advanced prototyping tools may be beneficial, though Figma is the primary requirement.

• User Research Platforms: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey) is expected.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Amplitude, Mixpanel, or Pendo to understand user behavior, track feature adoption, and inform design decisions based on data.

• Data Visualization Tools: While not a primary function, understanding how data is presented and consumed within enterprise applications can be beneficial.

CRM & Automation:

• CRM Systems (e.g., Salesforce): Understanding how product usage data might integrate with CRM systems for a holistic view of the customer experience.

• Project Management Tools: Proficiency in tools like Jira, Asana, or Trello for collaborating with agile teams and tracking design tasks.

📝 Enhancement Note: The emphasis on Figma is paramount. Candidates should be ready to discuss their specific workflows, plugin usage, and experience with collaborative features within Figma, demonstrating true expertise beyond basic usage.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user, ensuring that design decisions prioritize user needs and satisfaction.

• Collaboration: A strong belief in teamwork and cross-functional partnership, valuing open communication and shared problem-solving with Product, Engineering, and other stakeholders.

• Continuous Learning: A proactive attitude towards skill development, staying current with design trends, tools, and best practices, especially within the enterprise software domain.

• Ownership & Accountability: Taking responsibility for design outcomes, from initial concept through to successful implementation, and being accountable for the impact of design decisions.

• Data-Informed Design: Utilizing analytics and user feedback to validate design hypotheses and drive informed design choices, rather than relying solely on intuition.

Collaboration Style:

• Agile Team Integration: Seamlessly integrating into agile development teams, participating actively in stand-ups, sprint planning, and retrospectives.

• Cross-functional Communication: Proactively communicating design progress, challenges, and rationale to Product Managers, Engineers, and other relevant teams, fostering transparency and alignment.

• Feedback Culture: Openness to receiving and providing constructive feedback on designs and processes, fostering continuous improvement and mutual respect within the team.

• Design System Advocacy: Championing the use and evolution of the design system to ensure consistency and efficiency across the product, collaborating with other designers and developers to maintain its integrity.

📝 Enhancement Note: Nexthink's focus on Digital Employee Experience suggests a culture that values empathy, problem-solving, and a proactive approach to improving user interactions with technology. Candidates should align their responses with these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Enterprise Complexity: Navigating the intricate requirements, diverse user roles, and extensive data sets inherent in enterprise software, ensuring usability and efficiency.

• Balancing User Needs with Business Goals: Effectively advocating for user-centric solutions while aligning with