Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: Loopio Inc.
Location: Ahmedabad, Gujarat, India
Job Type: FULL_TIME
Category: Product Design / UX/UI
Date Posted: 2025-09-29
Experience Level: 5-10 Years
Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Design and lead the product vision for Loopio's AI-driven sales response management platform, focusing on customer workflow optimization and content organization.
• Drive the end-to-end product development lifecycle, from ideation and user research to implementation and post-launch performance tracking.
• Collaborate extensively with cross-functional teams including Product Managers, Researchers, Software Developers, ML Engineers, Data Scientists, and business stakeholders to enhance AI features and product experience.
• Contribute to the evolution of Loopio's design system, principles, and overall design culture, while mentoring junior designers.

📝 Enhancement Note: While the primary focus is Product Design, the role's involvement in AI features, customer workflow streamlining, and collaboration with data scientists and ML engineers positions it closely with aspects of GTM operations and product operations, requiring an understanding of how design impacts operational efficiency and sales enablement. The hybrid work model in Ahmedabad necessitates specific collaboration strategies.

📈 Primary Responsibilities

• Spearhead all phases of product development, from initial ideation and customer feedback synthesis to validation and final implementation, working closely with Product and Engineering teams.
• Conduct comprehensive UX research, employing a mix of generative and evaluative methods to deeply understand user needs and validate potential solutions.
• Develop sophisticated interaction designs and create prototypes to visualize and test complex user workflows.
• Analyze user data from digital experience analytics tools to inform design decisions and iteratively improve user interfaces.
• Own the performance metrics of launched designs, tracking their impact on user outcomes and business objectives.
• Partner with Software Engineers to integrate design solutions, considering technical feasibility and incorporating their valuable feedback.
• Facilitate design critiques, empathy-building sessions, and ideation workshops to foster team alignment and innovation.
• Lead design discussions within Agile teams, with design peers, and with broader organizational stakeholders to ensure user-centered and technically viable solutions.
• Actively contribute to the maintenance and advancement of Loopio's design system and core design principles.
• Provide mentorship and coaching to junior designers, guiding them in design best practices and professional development.
• Champion design thinking across the organization, actively shaping and nurturing Loopio's design culture.

📝 Enhancement Note: The responsibilities highlight a senior-level expectation for leadership in design strategy, user advocacy, and team mentorship, directly influencing product direction and user experience for a B2B SaaS platform. The emphasis on AI features and customer workflow implies a strong connection to how design supports sales and operational efficiency.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating expertise in product design principles and practices is essential. Equivalent practical experience will be highly valued.
Experience: 5+ years of professional experience in Product Design, with a preference for candidates with experience in B2B SaaS environments.

Required Skills:

• Advanced proficiency in interaction design and a proven track record of solving complex user workflows.
• Demonstrated expertise in design thinking and user-centric design methodologies.
• Strong visual design capabilities, with a keen eye for layout, visual hierarchy, typography, and iconography.
• Excellent communication skills, capable of articulating design rationale clearly and simplifying complex concepts.
• Proficient in visual problem-solving through whiteboarding, sketching, and prototyping.
• Strategic thinking skills, balancing customer advocacy with business value realization.
• A strong focus on user outcomes, with the ability to link design decisions to tangible user goals and value.
• Effective meeting and workshop facilitation skills to ensure comprehensive problem, opportunity, and solution understanding.
• A curious and growth-oriented mindset, embracing constructive feedback for continuous improvement.

Preferred Skills:

• Experience with AI-driven product features or in the sales response management domain.
• Familiarity with digital experience analytics tools for data-informed design.
• Experience contributing to or maintaining a design system.
• Previous experience in a global, distributed team environment.
• Mentorship or coaching experience with junior design talent.

📝 Enhancement Note: The requirement for 5+ years of experience, coupled with the emphasis on complex workflows, strategic thinking, and user outcomes, indicates a senior individual contributor role with potential for leadership. The preference for B2B experience and the mention of AI features suggest a need for understanding enterprise software and emerging technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of projects demonstrating end-to-end product design ownership, from initial concept to final launch and iteration.
• Include detailed case studies that highlight complex user problems, the design process undertaken (including research and ideation), and the resulting solutions.
• Present clear evidence of user research methodologies employed and how insights were translated into design decisions.
• Demonstrate proficiency in creating interactive prototypes for complex workflows and user journeys.
• Quantify the impact of your design work, where possible, using metrics related to user engagement, efficiency, or conversion rates.

Process Documentation:

• Provide examples of how you have synthesized customer feedback and data analytics into actionable design strategies.
• Illustrate your approach to designing and iterating on complex user flows and interactions.
• Showcase contributions to or creation of design systems, including principles, components, and guidelines.
• Detail your experience collaborating with cross-functional teams (Product, Engineering, Research) throughout the product development lifecycle.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio should not just display finished products but also the strategic thinking, research rigor, and collaborative processes that led to those outcomes. The emphasis on complex workflows and AI features means case studies should illustrate how the candidate tackled intricate problems and potentially integrated emerging technologies.

💵 Compensation & Benefits

Salary Range: Given the Senior Product Designer title, 5+ years of experience, and the hybrid work model in Ahmedabad, India, a competitive salary range is expected. For a Senior Product Designer in Ahmedabad, India, the estimated annual salary would typically range from ₹15,00,000 to ₹25,00,000 (approximately $18,000 - $30,000 USD), depending on specific experience, skills, and the company's compensation structure.

Benefits:

• Professional Mastery Allowance for continuous learning and skill development.
• Monthly subsidy for phone and internet expenses to support remote work.
• A dedicated work-from-home budget to equip your home office.
• Team social budget for activities like welcome lunches and team-building events.
• Access to a MacBook laptop for work.
• Opportunities for professional growth and skill enhancement through Lattice for 1:1s and performance conversations.
• Participation in company-wide events, town halls, and celebrations.
• Membership in active Employee Resource Groups (ERGs).

Working Hours: The role requires working from 11 am to 7:30 pm IST to facilitate collaboration with teams in Canada, the UK, and India. This amounts to approximately 40 hours per week, with flexibility for heads-down work during the workday, balancing synchronous and asynchronous collaboration.

📝 Enhancement Note: The salary estimate is based on current market data for senior design roles in major Indian tech hubs like Ahmedabad, considering the hybrid nature of the role and the need for global collaboration. The provided benefits are specific to the company and aim to support both professional development and employee well-being. The specified working hours are crucial for global team alignment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (SaaS - Sales Response Management)
Company Size: Loopio is a growing global company with a significant presence across Canada, the UK, and India. While exact employee numbers are not provided, its description as a "global company" and "award-winning workplace" suggests a mid-to-large size organization with established processes and a culture of innovation.
Founded: Loopio was founded to address the challenges of sales response management, aiming to streamline how organizations handle RFPs, RFIs, and security questionnaires. This founding principle emphasizes efficiency, knowledge management, and customer success, which likely permeates its current culture.

Team Structure:

• The role is part of the "Library team," which focuses on organizing enterprise knowledge and providing content access, with a significant push into AI features.
• This specific role involves close collaboration with a diverse set of global colleagues, including Product Managers, Researchers, Software Developers, ML Engineers, Data Scientists, and business stakeholders across customer and go-to-market teams.
• The reporting structure likely involves a Design Lead or Head of Product/Design, with direct interaction with product and engineering leads within the Agile team.

Methodology:

• Data-Driven Design: The role emphasizes leveraging user data from analytics tools and customer feedback to inform design decisions.
• User-Centricity: A core tenet is solving complex user problems through a strategic blend of research, data, and intuition.
• Agile Development: Collaboration with an Agile team indicates an iterative development process, involving continuous feedback and adaptation.
• Design System: Contribution to and maintenance of a design system suggests a commitment to consistency, scalability, and efficiency in design and development.

Company Website: https://loopio.com/

📝 Enhancement Note: Loopio's focus on sales response management and its investment in AI position it as a forward-thinking B2B SaaS company. The culture likely values collaboration, innovation, and customer success, with a global outlook and a commitment to employee development, as evidenced by its benefits and emphasis on learning.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, signifying a high level of autonomy, expertise, and responsibility. It's a critical individual contributor position focused on shaping product direction and user experience, rather than managing a team directly, though mentorship of junior designers is expected.
Reporting Structure: The Senior Product Designer will report to a Design Lead or Head of Design/Product. They will work closely with Product Managers and Engineering Leads within their assigned Agile team, and collaborate broadly with other designers, researchers, data scientists, and ML engineers globally.
Operations Impact: While not a traditional "Operations" role, the Senior Product Designer's work directly impacts operational efficiency for Loopio's customers. By streamlining workflows, organizing knowledge, and enhancing content access through intuitive design, they enable sales and customer success teams to respond faster and more effectively, directly contributing to revenue generation and operational excellence for clients. Their work on AI features also positions them at the forefront of technological advancements that can redefine operational paradigms.

Growth Opportunities:

• Skill Advancement: Deepen expertise in AI-driven product design, complex B2B SaaS workflows, and advanced UX research methodologies. Opportunity to contribute to and influence the growth of Loopio's design system.
• Leadership Potential: Develop leadership skills through mentoring junior designers, leading design initiatives, and advocating for design thinking across the organization. Potential to grow into a Lead Designer or Design Manager role in the future.
• Cross-Functional Exposure: Gain extensive experience working with specialized teams like ML Engineering and Data Science, broadening understanding of cutting-edge technologies and their application in product development.
• Professional Development: Utilize the Professional Mastery Allowance for courses, conferences, or certifications to further enhance design craft and strategic thinking.

📝 Enhancement Note: The role offers significant growth potential within the design discipline, with opportunities to influence product strategy and gain exposure to advanced technologies like AI. The mentorship component and the company's focus on professional development are key career accelerators.

🌐 Work Environment

Office Type: Loopio operates a hybrid work model. For this role in Ahmedabad, it involves working from a co-working space in downtown Ahmedabad 3 days per week, with 2 days of remote work. This setup is designed to foster deep collaboration and innovation through in-person interaction while maintaining flexibility.
Office Location(s): The role is based in Ahmedabad, Gujarat, India, utilizing a co-working space. Loopio also has a global presence with hubs in Canada (Ontario, British Columbia), the UK (London), and other parts of India (Maharashtra, Bengaluru).

Workspace Context:

• Collaborative Hub: The co-working space in Ahmedabad is intended for focused team collaboration, likely equipped with meeting rooms, whiteboards, and shared amenities to facilitate brainstorming and design critiques.
• Global Connectivity: While in-office days are for local team synergy, the global nature of Loopio means extensive virtual collaboration via tools like Zoom and Slack with colleagues across different time zones.
• Tools & Technology: Employees are provided with a MacBook, and access to necessary design software and collaboration platforms is expected. The company utilizes Lattice for performance management.

Work Schedule: The core working hours are 11 am to 7:30 pm IST to ensure overlap with teams in Canada and the UK. This schedule supports both synchronous collaboration during critical overlap periods and allows for focused, heads-down work during other parts of the day, accommodating both in-office and remote work preferences.

📝 Enhancement Note: The hybrid model in Ahmedabad is a key differentiator, offering a blend of structured in-office collaboration and remote flexibility. The specific working hours are critical for successful integration into global teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio by the Talent Experience team to assess alignment with the role requirements.
• Hiring Manager Interview: An in-depth discussion with the hiring manager focusing on your experience, design philosophy, and approach to complex problems. This may include an initial portfolio walkthrough.
• Design Challenge/Case Study: You may be asked to complete a take-home design challenge or prepare a presentation of a past project that demonstrates your problem-solving skills, design process, and ability to articulate design decisions.
• Team/Cross-functional Interviews: Meetings with other designers, Product Managers, Engineers, and potentially Researchers to assess collaboration style, technical understanding, and cultural fit.
• Final Interview: A potential discussion with senior leadership to confirm overall suitability and strategic alignment.

Portfolio Review Tips:

• Curate for Impact: Select 2-3 of your strongest projects that best showcase your skills in complex problem-solving, user research, interaction design, and visual design, particularly those that highlight your experience with B2B SaaS or AI-driven features.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, prototyping, testing), your design rationale, and the outcomes/impact. Use visuals effectively.
• Quantify Results: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improvements in user engagement, task completion rates, efficiency gains).
• Highlight Collaboration: Showcase how you worked with cross-functional teams (Product, Engineering, Research) and incorporated their feedback.
• Consider the AI Angle: If you have experience with AI-related products or features, highlight how you designed for AI-driven experiences, managed user expectations, and ensured usability.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, ensure you fully understand the problem statement and any constraints.
• Emphasize Process: Focus on demonstrating your design thinking process, not just the final UI. Show your research, ideation, and iteration.
• Prepare to Present: Be ready to clearly articulate your approach, design decisions, and any trade-offs made, as if presenting to stakeholders. Practice your storytelling.

📝 Enhancement Note: The interview process is likely multi-stage, typical for senior roles, with a strong emphasis on portfolio quality and the ability to articulate a strategic design process. Candidates should prepare to discuss their experience with complex B2B environments and AI features.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable for modern design teams), Sketch, Adobe Creative Suite (Illustrator, Photoshop).
• UX Research: Tools for user interviews, surveys, usability testing (e.g., UserTesting.com, Maze, SurveyMonkey, Typeform), and potentially tools for synthesizing qualitative data.
• Design System Management: Tools or platforms for managing design system components, guidelines, and documentation.

Analytics & Reporting:

• Digital Experience Analytics: Google Analytics, Adobe Analytics, Pendo, Mixpanel, Amplitude (for tracking user behavior and performance).
• Data Visualization/Reporting: Tableau, Power BI, or internal dashboarding tools for analyzing user data and presenting insights.

CRM & Automation:

• While not directly for design, an understanding of CRM systems (like Salesforce) and marketing/sales automation platforms might be beneficial for context on customer workflows and go-to-market operations.
• Collaboration & Project Management: Jira, Confluence (for Agile team workflows and documentation), Slack, Zoom.

📝 Enhancement Note: Proficiency in industry-standard design tools like Figma is expected. Experience with analytics platforms is crucial for data-informed design, and familiarity with Agile project management tools is essential for collaboration within development teams.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A deep commitment to understanding and solving customer problems, ensuring that design decisions directly translate into user value and improved operational efficiency for clients.
• Collaboration & Transparency: Fostering an environment where design is a team sport, involving open communication, constructive feedback, and shared ownership with Product, Engineering, and other stakeholders.
• Innovation & Curiosity: Encouraging exploration of new ideas, technologies (like AI), and design approaches to drive product evolution and maintain a competitive edge.
• Excellence & Craftsmanship: A dedication to high-quality design, attention to detail, and maintaining a robust design system that ensures consistency and scalability.
• Growth Mindset: Embracing continuous learning, seeing feedback as an opportunity for improvement, and proactively seeking ways to enhance personal and team capabilities.

Collaboration Style:

• Cross-functional Integration: Working seamlessly within Agile teams, actively participating in sprint planning, design reviews, and development cycles.
• Empathy & Active Listening: Engaging with team members and stakeholders with empathy, actively listening to understand diverse perspectives and challenges.
• Facilitation & Alignment: Leading workshops and discussions to align teams on problem definitions, design solutions, and user goals, ensuring a shared understanding.
• Global Teamwork: Adapting collaboration methods to suit a global, distributed team, balancing synchronous meetings with asynchronous communication and documentation.

📝 Enhancement Note: Loopio's values likely emphasize customer-centricity, innovation, and teamwork, reflecting a modern B2B SaaS culture. The emphasis on collaboration and growth mindsets is particularly important for a role that bridges design, technology, and business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Time Zone Collaboration: Effectively collaborating with teams across Canada, the UK, and India requires excellent asynchronous communication skills and strategic scheduling to maximize overlap.
• Balancing User Needs with Business Goals: Designing for complex B2B workflows while ensuring business value and technical feasibility can be a delicate balancing act.
• Designing for AI-Powered Features: Evolving user expectations and the inherent complexity of AI require thoughtful design to ensure usability, transparency, and trust.
• Maintaining Design System Scalability: As Loopio grows and introduces new features, ensuring the design system remains robust, comprehensive, and easy to use for the entire team is an ongoing challenge.
• Driving Design Thinking: Advocating for and embedding design thinking principles across a global organization requires strong communication, influence, and consistent demonstration of value.

Learning & Development Opportunities:

• AI Design Specialization: Deepen expertise in designing user experiences for AI-driven products, understanding ethical considerations, and managing user interaction with intelligent systems.
• Advanced UX Methodologies: Explore and implement cutting-edge UX research techniques and interaction design patterns relevant to enterprise software and AI.
• Mentorship & Leadership: Develop leadership skills through mentoring junior designers, leading design initiatives, and contributing to the strategic direction of the design team.
• Industry Exposure: Utilize the Professional Mastery Allowance for conferences, workshops, or online courses to stay abreast of design trends, AI advancements, and best practices in B2B SaaS.

📝 Enhancement Note: The challenges presented are common for senior roles in global tech companies, offering significant opportunities for professional development and skill enhancement in emerging areas like AI design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex B2B workflow. How did you approach understanding the user needs, and what was the outcome?" (Focus: Process, Problem-solving, B2B context)
• "How do you balance the needs of the customer with the strategic goals and technical constraints of the business when designing a new feature?" (Focus: Strategic thinking, Trade-offs, Business acumen)
• "Walk us through a project where you used user research and data to inform your design decisions. What methods did you use, and what impact did your design have?" (Focus: Research, Data utilization, Impact measurement)
• "How would you approach designing an AI-powered feature, considering aspects like user trust, transparency, and managing expectations?" (Focus: AI design, User experience, Novel technologies)

Company & Culture Questions:

• "What interests you about Loopio and our mission in sales response management?" (Focus: Company research, Alignment)
• "How do you contribute to fostering a positive and collaborative design culture within a team?" (Focus: Teamwork, Culture contribution, Mentorship)
• "How do you handle constructive feedback on your designs from peers or stakeholders?" (Focus: Growth mindset, Adaptability, Collaboration)
• "Given our global team structure, how would you ensure effective collaboration and communication across different time zones?" (Focus: Global collaboration, Communication strategy)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem statement, your specific role and contributions, the user research and design process, key design decisions and rationale, and the measurable results or impact.
• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) to illustrate your points. Demonstrate how you iterated based on feedback.
• Quantify Impact: Be ready to discuss metrics and KPIs related to your projects, showing how your designs contributed to business goals or user outcomes.
• Highlight Collaboration: Explain how you partnered with Product Managers, Engineers, and other stakeholders, and how you incorporated their input.
• Tailor to Loopio: If possible, subtly connect your project experiences to Loopio's context, such as streamlining complex processes or enhancing user efficiency.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of the design process, strategic thinking, and the ability to collaborate effectively in a global, hybrid environment. Highlighting experience with B2B SaaS and AI features will be advantageous.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.
• Craft a compelling resume: Highlight your 5+ years of Product Design experience, focusing on B2B SaaS, complex workflows, user research, interaction design, and visual design skills. Quantify achievements where possible.
• Prepare your portfolio: Select 2-3 of your strongest projects that demonstrate end-to-end design ownership, complex problem-solving, and a strong user-centric approach. Ensure case studies clearly articulate your process, rationale, and impact.
• Research Loopio: Understand their product, target market, recent news, and company culture. Consider how your design philosophy aligns with their values and mission.
• Practice your pitch: Be ready to articulate your design process, rationale, and key project outcomes concisely and effectively, especially during portfolio review and interview stages.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Loopio Inc. before making application decisions.