Senior Product Designer

Kiwi Financial Inc
Full_time

πŸ“ Job Overview

Job Title: Senior Product Designer Company: Kiwi Financial Inc Location: Colombia, Argentina (Remote) Job Type: FULL_TIME Category: Product Design / UX/UI Date Posted: 2025-09-17 Experience Level: 5-10 Years

πŸš€ Role Summary

  • Lead the end-to-end design of key features for web and mobile platforms, focusing on user experience and business growth within the fintech sector.
  • Drive user research, usability testing, and translate complex findings into intuitive, user-centered design solutions.
  • Develop high-fidelity mockups and interactive prototypes using advanced Figma capabilities and contribute to the evolution of a scalable design system.
  • Collaborate closely with Product Managers and Engineers to ensure seamless design implementation and maintain design consistency across products.
  • Explore and integrate Artificial Intelligence (AI) into the design process for efficiency gains and enhanced user feedback analysis.

πŸ“ Enhancement Note: While the title is "Senior Product Designer," the inclusion of AI in design, cross-functional collaboration with PMs and Engineers, and focus on a growing fintech environment strongly suggest this role operates within a fast-paced, product-led growth (PLG) framework. The emphasis on design systems and AI integration points to a need for strategic, forward-thinking design leadership.

πŸ“ˆ Primary Responsibilities

  • Spearhead the design strategy and execution for critical product features across both web and mobile applications, ensuring alignment with business objectives.
  • Conduct comprehensive user research, including interviews, surveys, and usability testing, to deeply understand user needs and pain points.
  • Translate user research insights and business requirements into detailed wireframes, user flows, mockups, and interactive prototypes using Figma.
  • Partner with engineering teams throughout the development lifecycle to ensure accurate and high-quality implementation of designs, providing clear specifications and assets.
  • Actively contribute to and maintain the company's design system, ensuring consistency, scalability, and efficiency across all product touchpoints.
  • Experiment with and apply AI-driven tools (e.g., v0, Lovable) for tasks such as generating design variations, refining UX copy, analyzing user feedback, and accelerating prototyping cycles.
  • Advocate for and champion user-centered design principles and best practices across cross-functional teams and the wider organization.
  • Stay abreast of emerging design trends, technologies, and AI applications in product development to continuously enhance the user experience.

πŸ“ Enhancement Note: The responsibility to "Explore and apply artificial intelligence in the design process" is a significant differentiator. This implies a need for a designer who is not only proficient in traditional UX/UI but also curious and capable of experimenting with cutting-edge tools to improve efficiency and innovation in design workflows.

πŸŽ“ Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience. Experience: A minimum of 5 years of professional experience in Product Design, with a strong preference for candidates with experience in the fintech, SaaS, or consumer application sectors.

Required Skills:

  • Proven expertise in end-to-end product design, from user research and concept development to high-fidelity prototyping and final implementation.
  • Advanced proficiency in Figma, including deep knowledge of its features for design systems, interactive prototyping, and collaborative workflows.
  • Hands-on experience with a variety of modern design and research tools such as Lovable, v0, Maze, Notion, or Miro, applied in real-world project contexts.
  • Demonstrated ability to translate complex user problems and business requirements into elegant, simple, and highly usable digital solutions.
  • Experience working effectively within agile development environments and collaborating closely with cross-functional teams (Product Management, Engineering, Marketing).
  • Advanced proficiency in English (spoken and written), essential for effective communication in international team settings, including meetings, presentations, and documentation.
  • Strong portfolio showcasing a range of product design projects, with a focus on user-centered solutions and impactful outcomes.

Preferred Skills:

  • Prior experience conducting usability testing specifically with U.S. audiences, understanding cultural nuances in user feedback.
  • Familiarity with web accessibility standards (WCAG) and best practices for inclusive design.
  • Exposure to front-end development technologies such as React or React Native, enabling more effective collaboration with engineering teams and a deeper understanding of implementation constraints.

πŸ“ Enhancement Note: The requirement for "Advanced English" and experience in "international environments" highlights the global nature of Kiwi Financial Inc. Candidates should be prepared to showcase their ability to communicate effectively and collaborate across different cultures and time zones. The preference for fintech experience suggests a need for understanding financial products and user trust.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated portfolio demonstrating a strong command of the product design process, from initial research and ideation to final, polished UI and interactive prototypes.
  • Case studies that clearly articulate the problem statement, design process, your specific role and contributions, and the measurable impact of your solutions on user experience and business metrics.
  • Evidence of design system development or significant contributions, showcasing consistency, scalability, and maintainability across multiple product touchpoints.
  • Examples of user research methodologies employed and how insights were translated into actionable design decisions.
  • Demonstrations of problem-solving skills, particularly in transforming complex requirements into intuitive and user-friendly interfaces.

Process Documentation:

  • Showcase examples of how you document your design process, including user flows, wireframes, prototypes, and research findings, using tools like Figma, Notion, or Miro.
  • Highlight experience in collaborating with engineering teams, including how you hand off design assets and specifications for implementation.
  • Provide insights into how you manage design feedback and iterate on solutions based on user testing and stakeholder input.

πŸ“ Enhancement Note: Given the emphasis on Figma, AI tools, and design systems, the portfolio should ideally showcase projects where these elements were central to the design process and outcomes. Quantifiable results (e.g., improved conversion rates, reduced task completion times, increased user satisfaction scores) will significantly strengthen the application.

πŸ’΅ Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in remote roles within Argentina and Colombia, a competitive annual salary range of USD $40,000 - $65,000 is estimated. This range accounts for the advanced skill set, remote work flexibility, and the specific markets.

Benefits:

  • Opportunity to shape innovative products with a direct impact on user success and company growth in the dynamic fintech sector.
  • A collaborative and multidisciplinary work environment that fosters professional development and learning.
  • Significant opportunities for career advancement and skill enhancement within a rapidly expanding fintech company.
  • 100% remote work arrangement, offering flexibility and work-life balance.
  • Access to modern design tools and technologies, including AI-powered solutions.

Working Hours: A standard full-time work week of approximately 40 hours. Specific daily schedules may offer some flexibility, accommodating collaboration across different time zones.

πŸ“ Enhancement Note: The salary estimate is based on publicly available data for similar roles in Argentina and Colombia, considering the remote nature and the specific industry. It's crucial for candidates to research current market rates for their specific location within these countries and factor in their experience level and specialized skills.

🎯 Team & Company Context

🏒 Company Culture

Industry: Fintech. Kiwi Financial Inc operates within the financial technology sector, likely focusing on providing accessible financial services or credit solutions, as indicated by "Kiwi Financial Inc" and the domain "kiwicredito.com." This sector demands a high degree of user trust, security, and intuitive design for complex financial products. Company Size: The description doesn't specify, but a "growing product team" suggests a company that is past the startup phase and is scaling its operations, likely employing between 50-250 individuals. This size offers a balance of established processes and opportunities for individual impact. Founded: Not specified, but the mention of a "growing product team" implies a relatively established company with ongoing product development and expansion initiatives.

Team Structure:

  • The Senior Product Designer will be part of a "growing product team," likely working within a Product Development department.
  • This team will include Product Managers and Engineers, indicating a collaborative, cross-functional structure common in agile environments.
  • The designer will report to a Design Lead or Head of Product, with potential for interaction with stakeholders across marketing, customer support, and executive leadership.

Methodology:

  • The product development likely follows agile methodologies, emphasizing iterative development, continuous feedback, and cross-functional collaboration.
  • Design processes will integrate user research, usability testing, and data analysis to inform design decisions and measure the impact of implemented solutions.
  • The use of design systems and exploration of AI in design points to a commitment to efficiency, scalability, and innovation in workflows.

Company Website: https://www.kiwicredito.com/

πŸ“ Enhancement Note: The fintech industry context is critical. Candidates should be prepared to discuss their understanding of user trust, financial literacy, and the unique design challenges of financial products. The company's focus on growth implies a dynamic environment where designers can influence product direction.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This is a Senior level position, indicating a need for significant autonomy, leadership in design execution, and the ability to mentor more junior designers. The role involves leading design for key features, implying ownership and strategic input. Reporting Structure: The Senior Product Designer will likely report to a Head of Product, Design Lead, or a Product Manager. They will work collaboratively with Product Managers and Engineers, forming a core product team. Operations Impact: The role has a direct impact on the user experience of Kiwi Financial's products, which in turn drives user acquisition, engagement, retention, and ultimately, company revenue and growth. By designing intuitive and effective solutions, the designer contributes significantly to the company's success in the competitive fintech market.

Growth Opportunities:

  • Skill Specialization: Opportunity to deepen expertise in specific areas such as AI in design, advanced Figma techniques, or accessibility standards.
  • Leadership Development: Potential to grow into a Design Lead or Manager role, overseeing design strategy and mentoring a team as the company scales.
  • Product Strategy Influence: As a senior member, there's a chance to influence product strategy and roadmap based on user insights and design thinking.
  • Industry Expertise: Developing specialized knowledge within the fintech sector, a high-growth and impactful industry.

πŸ“ Enhancement Note: The "Senior" title coupled with the "growing product team" suggests a potential for rapid career progression within Kiwi Financial. Demonstrating leadership potential and a proactive approach to problem-solving will be key for advancement.

🌐 Work Environment

Office Type: 100% Remote. This offers maximum flexibility for employees based in Colombia or Argentina. Office Location(s): The role is open to candidates residing in Argentina and Colombia. Specific office locations are not mentioned, reinforcing the remote-first nature of the position.

Workspace Context:

  • The remote work environment necessitates strong communication and collaboration skills, utilizing digital tools for seamless interaction.
  • Designers will have access to modern digital tools and platforms for design, collaboration, and research, fostering an efficient and innovative workspace.
  • Opportunities for interaction with the design, product, and engineering teams will primarily occur through virtual meetings, collaborative platforms, and asynchronous communication channels.

Work Schedule: Full-time, with an estimated 40 hours per week. While core collaboration hours will exist to facilitate cross-team communication, there may be flexibility in daily scheduling to accommodate different time zones and personal work rhythms.

πŸ“ Enhancement Note: Candidates should emphasize their experience and comfort with remote work, including strategies for maintaining productivity, communication, and team cohesion in a distributed environment. Familiarity with asynchronous communication best practices is valuable.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and design alignment.
  • Portfolio Presentation & Technical Interview: A session where you present your portfolio, discussing key projects, your design process, and how you've applied user-centered principles and modern tools. This will likely include technical questions related to Figma, design systems, and AI in design.
  • Cross-functional Collaboration Interview: An interview with Product Managers and Engineers to evaluate your collaboration skills, problem-solving approach, and ability to work effectively in an agile, cross-functional team.
  • Final Interview: Potentially with a senior leader (e.g., Head of Product or CEO) to assess cultural fit, strategic thinking, and overall alignment with the company's vision and values.

Portfolio Review Tips:

  • Storytelling: Structure your case studies as compelling narratives. Clearly articulate the problem, your approach, your specific contributions, the solutions you designed, and the impact.
  • Process Focus: Detail your design process, including user research methods, ideation techniques, prototyping tools used (especially Figma), and how you iterated based on feedback.
  • Quantifiable Results: Whenever possible, include metrics that demonstrate the success of your designs (e.g., user satisfaction scores, conversion rate improvements, task completion times).
  • Tool Proficiency: Highlight your expertise with Figma, and any experience with AI design tools, design systems, and research platforms.
  • Tailor to Role: Select projects that best showcase your skills relevant to fintech, web/mobile platforms, and your ability to work in a senior, impactful role.

Challenge Preparation:

  • Be prepared for a design challenge that may involve solving a specific product problem, refining an existing feature, or demonstrating your approach to a design system task.
  • Practice articulating your design decisions clearly and concisely, justifying your choices with user data and design principles.
  • Be ready to discuss how you would integrate AI into the proposed solution or process, showcasing your understanding of its potential applications.

πŸ“ Enhancement Note: The interview process will likely heavily scrutinize your portfolio and your ability to articulate your thought process. Be ready to deep-dive into specific project details and defend your design choices with data and user-centric reasoning. The ability to discuss AI integration in design will be a key differentiator.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Essential for UI design, wireframing, prototyping, and design system management. Advanced proficiency is required.
  • Design System Tools: Potentially tools like Zeroheight or Storybook for documentation, though Figma's capabilities are central.
  • AI Design Tools: Lovable, v0, or similar platforms for AI-assisted design generation, UX copywriting, or feedback analysis.
  • User Research & Testing Tools: Maze for usability testing, Dovetail for research repository management, or similar platforms for gathering user insights.

Analytics & Reporting:

  • While not explicitly mentioned for the designer, familiarity with analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure design impact would be beneficial.
  • Dashboarding tools may be used for presenting design performance data.

CRM & Automation:

  • Not directly applicable to the designer's core role, but understanding how designs integrate with CRM systems (e.g., Salesforce) or marketing automation platforms could be advantageous for context.
  • Collaboration tools like Notion and Miro are expected for documentation and brainstorming.

πŸ“ Enhancement Note: Proficiency in Figma is non-negotiable. Candidates should also be ready to discuss their experience or willingness to learn and experiment with AI-driven design tools, as this is a stated focus for the role.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A strong commitment to understanding and advocating for the user’s needs in every design decision.
  • Collaboration: Working effectively with cross-functional teams, sharing insights, and contributing to a cohesive product development process.
  • Innovation: Embracing new technologies and methodologies, such as AI, to find creative solutions and improve efficiency.
  • Excellence: Striving for high-quality design outcomes that are intuitive, impactful, and visually appealing.
  • Growth Mindset: Continuously learning and adapting to new trends, tools, and best practices in product design and technology.

Collaboration Style:

  • Expect a collaborative environment where designers work closely with Product Managers to define requirements and Engineers to ensure successful implementation.
  • Open communication and constructive feedback are likely encouraged to refine designs and processes.
  • The emphasis on design systems fosters a collaborative approach to maintaining consistency and shared design language.

πŸ“ Enhancement Note: The company values likely align with a modern, fast-paced tech environment. Candidates should demonstrate how their personal values and work style resonate with user-centricity, collaboration, and a drive for continuous improvement, especially in the context of fintech innovation.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing Innovation with Stability: Integrating new AI tools and design approaches while maintaining the integrity and scalability of the existing design system and product.
  • Cross-Cultural Collaboration: Effectively communicating and collaborating with team members and users from diverse backgrounds, particularly with the international focus.
  • Fintech Complexity: Designing intuitive solutions for potentially complex financial products and processes, ensuring user trust and clarity.
  • Remote Team Dynamics: Maintaining strong team cohesion and effective communication in a fully remote setting.

Learning & Development Opportunities:

  • AI in Design Mastery: Gaining hands-on experience and expertise in leveraging AI tools to enhance the design workflow and product outcomes.
  • Fintech Domain Expertise: Deepening knowledge of the financial services industry and its specific user needs and regulatory landscape.
  • Design System Leadership: Contributing to the growth and evolution of a scalable design system, potentially leading to system ownership.
  • Cross-functional Skill Development: Enhancing collaboration and communication skills by working closely with product management and engineering.

πŸ“ Enhancement Note: The challenges presented are opportunities for growth. Candidates who can articulate how they approach these challenges with proactive strategies and a learning mindset will be highly valued.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you led the design of a complex feature from concept to launch. What was your process, what tools did you use, and what was the outcome?" (Focus on process, Figma, and impact).
  • "How would you approach integrating AI into the design process for a new fintech product feature? What are the potential benefits and risks?" (Demonstrate understanding of AI applications in design).
  • "How do you ensure design consistency and scalability across multiple platforms and features? Discuss your experience with design systems." (Highlight Figma and design system expertise).
  • "Walk me through a user research project you conducted. How did you gather insights, and how did those insights inform your design decisions?" (Showcase user-centricity and research skills).

Company & Culture Questions:

  • "What interests you about Kiwi Financial Inc and the fintech industry?" (Research the company and industry trends).
  • "How do you contribute to a collaborative team environment, especially in a remote setting?" (Provide examples of your collaboration style).
  • "How do you stay updated on design trends and new technologies, particularly AI?" (Showcase continuous learning and curiosity).

Portfolio Presentation Strategy:

  • Prioritize Clarity: Ensure your presentation is easy to follow, with clear visuals and concise explanations.
  • Highlight Your Role: Be specific about your individual contributions to each project, especially in team-based environments.
  • Showcase Process: Detail your design process, from research and ideation to prototyping and iteration. Explain why you made certain decisions.
  • Quantify Impact: Use data and metrics to demonstrate the success and business value of your designs.
  • Practice: Rehearse your presentation to ensure smooth delivery and adherence to time limits. Be prepared for follow-up questions.

πŸ“ Enhancement Note: Be ready to discuss your experience with AI in design beyond just mentioning tools. Think about how AI can solve specific design problems or improve workflows. Prepare to discuss your experience with Figma in detail, including your approach to building and maintaining design systems.

πŸ“Œ Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided link on Ashby.
  • Portfolio Customization: Tailor your portfolio to highlight projects demonstrating your Figma expertise, design system contributions, user research capabilities, and any experience with AI in design or the fintech sector.
  • Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, key achievements, and proficiency in required skills, using keywords from the job description.
  • Interview Preparation: Practice presenting your portfolio case studies, focusing on storytelling, process, and quantifiable results. Prepare to discuss your approach to remote collaboration and AI integration in design.
  • Company Research: Thoroughly research Kiwi Financial Inc, its products, and the fintech industry to demonstrate genuine interest and understanding during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have over 5 years of experience in Product Design, preferably in fintech or SaaS. Advanced proficiency in Figma and hands-on experience with modern design tools are essential.