Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: ControlUp
Location: Rishon Lezion, Center District, Israel
Job Type: Full-time
Category: Product Design / User Experience
Date Posted: October 26, 2025
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

• This role is pivotal in shaping the future direction of ControlUp's platform by designing and refining user funnels and workflows from concept to completion.
• You will be responsible for crafting innovative, end-to-end user experiences that balance user needs with business objectives across both web and mobile platforms.
• The position requires a strategic design thinker to proactively identify opportunities for workflow and collaboration improvements, leading initiatives to implement these enhancements.
• As a Senior Product Designer, you will have significant influence on the product ecosystem, ensuring offerings meet and exceed user expectations in the Digital Employee Experience (DEX) and IT Operations space.

📝 Enhancement Note: This role is classified under Product Design and User Experience due to the core responsibilities of designing user interfaces, workflows, and overall user journeys for a B2B SaaS platform. The emphasis on balancing user needs with business objectives, conducting user research, and collaborating with engineering and product management aligns with typical Senior Product Designer roles in technology companies.

📈 Primary Responsibilities

• Design and meticulously refine user funnels and workflows, managing the entire process from initial concept, through user research, interviews, surveys, usability testing, and iterative improvements.
• Employ strategic design thinking to craft innovative, end-to-end user experiences that balance user needs with business objectives across both web and mobile platforms, maintaining a broad, holistic perspective of the product ecosystem.
• Conduct comprehensive user research to identify critical pain points and unmet needs, subsequently developing effective and user-centric UX solutions.
• Proactively identify opportunities to optimize existing workflows and enhance cross-team collaboration, then lead initiatives to implement these critical improvements across various departments.
• Produce detailed and professional design deliverables, including vision statements, functional specifications, detailed wireframes, and interactive prototypes to clearly communicate design intent.
• Work in close, daily collaboration with the Design team, Product Managers, and Software Engineers to define, develop, and deliver exceptional, high-quality products.
• Lead and drive the strategic vision for the next generation of product design, setting standards and anticipating future user needs and market trends.
• Manage the full UX lifecycle from a Product Manager’s initial brief, encompassing gathering inspiration, conducting thorough competitor analysis, and performing in-depth user research.
• Coordinate and facilitate usability testing, analyze usage data from analytics tools, and conduct other user research activities with project stakeholders to rigorously validate current and future feature designs.
• Stay abreast of the latest industry trends, emerging technologies (like AI), and UX/UI best practices, advocating for and championing the adoption of new approaches and innovative ideas within the design process.

📝 Enhancement Note: The responsibilities highlight a senior-level expectation to not only execute design tasks but also to lead, strategize, and champion design initiatives. The emphasis on user research, competitor analysis, and iterative testing points to a data-informed and user-centric design approach, common in mature product organizations.

🎓 Skills & Qualifications

Education: Bachelor’s degree or equivalent professional experience in Design, Human-Computer Interaction (HCI), Computer Science, or a related field.

Experience: 5+ years of dedicated experience as a Product Designer, with a mandatory focus on complex B2B systems and crafting sophisticated user experiences for both web and mobile platforms.

Required Skills:

• 5+ years of experience in Product Design, specifically working with complex B2B systems and developing user experiences for web and mobile platforms.
• Strong problem-solving acumen with the ability to propose multiple innovative solutions and distill complex challenges into elegant, well-informed, and user-friendly designs.
• Deep knowledge of user-centered design (UCD) best practices and current trends across web and mobile platforms, with expertise in usability principles and techniques.
• Demonstrated ability to design intuitive, accessible, and effective user interfaces for customer-facing products.
• A proactive, innovative mindset with a strong vision for future product evolution.
• Proven experience managing the entire UX process, from initial ideation and wireframing through prototyping, user testing, and incorporating customer feedback into design iterations.
• Advanced proficiency in English, both written and verbal, for effective communication.
• Excellent communication and organizational skills, with a proven ability to collaborate effectively and constructively with cross-functional team members.
• A comprehensive portfolio is required to showcase relevant work and design process.

Preferred Skills:

• Familiarity with AI technologies and their application in product design and user experience.
• Experience leading significant UX design projects from concept through maturity, including independently conducting and analyzing comprehensive usability tests.
• Experience with design systems and style guides to ensure consistency and scalability across the product.

📝 Enhancement Note: The requirement for 5+ years specifically on B2B systems and both web/mobile platforms is a crucial differentiator, indicating a need for experience with complex enterprise software rather than consumer apps. "Advanced English" is also a specific requirement, common for roles in international tech companies. The mention of AI technologies as a "plus" suggests the company is exploring or integrating AI features.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 complex B2B product design case studies, demonstrating end-to-end UX process from problem identification to final solution.
• Each case study should clearly articulate the problem statement, your role and contributions, the design process followed (research, ideation, wireframing, prototyping, testing), and the final outcome.
• Provide evidence of how user research and feedback directly influenced design decisions and resulted in measurable improvements or business value.
• Include examples of designing for both web and mobile platforms, highlighting adaptability and understanding of platform-specific design conventions.
• Demonstrate proficiency in creating detailed design deliverables such as wireframes, user flows, interactive prototypes, and UI specifications.

Process Documentation:

• Clearly outline your approach to user research, including methodologies for gathering insights, conducting interviews, and performing usability testing.
• Document your design thinking process, illustrating how you translate complex user needs and business requirements into intuitive and effective solutions.
• Provide examples of how you manage and iterate on designs based on feedback from product managers, engineers, and end-users.
• Showcase your ability to work within or contribute to design systems, ensuring consistency and scalability across product releases.

📝 Enhancement Note: For a Senior Product Designer role, a portfolio is not just a collection of work but a demonstration of thought process and impact. The emphasis on B2B systems, end-to-end process, and quantifiable results is critical for demonstrating senior-level capabilities.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Israel with 5-10 years of experience, the estimated annual salary range is between ₪300,000 - ₪500,000 (approximately $80,000 - $135,000 USD). This estimate considers the experience level, the specific location (Rishon Lezion), and the technology sector.

Benefits:

• Comprehensive health insurance covering medical, dental, and vision.
• Generous paid time off (PTO) including vacation days, sick leave, and public holidays.
• Opportunities for professional development, including training, workshops, and conference attendance.
• Stock options or equity participation in a growing technology company.
• Modern office facilities with amenities, fostering a collaborative and productive work environment.
• Potential for performance-based bonuses and annual salary reviews.
• Contribution to pension funds as per Israeli labor laws.

Working Hours: Standard full-time work week, typically 40 hours, with potential for flexibility. The role is on-site in Rishon Lezion, requiring consistent presence in the office, though some flexibility may be offered depending on team needs and project demands.

📝 Enhancement Note: Salary ranges for senior tech roles in Israel can vary significantly. The provided range is an estimate based on general market data for similar roles in the Tel Aviv metropolitan area. Actual compensation will be determined by the candidate's specific experience, skills, and the company's compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software, specifically focused on Digital Employee Experience (DEX) and IT Operations Management. ControlUp provides a platform that unifies real-time monitoring, automation, and proactive remediation for modern workplace management.

Company Size: ControlUp is a mid-sized, established tech company with a significant global presence. Its team size indicates a dynamic environment where individual contributions are highly visible and impactful, offering opportunities for growth and influence.

Founded: ControlUp was founded with a mission to create an autonomous workplace where IT operations run seamlessly. Its history is rooted in solving complex IT challenges through innovative technology, leading to its current position as a leader in DEX.

Team Structure:

• The Creative team, including Product Designers, works closely with Product Management and Engineering.
• Reporting structure likely involves a Design Lead or Head of Product, with direct collaboration across product verticals.
• Cross-functional collaboration is a core aspect, requiring designers to work daily with engineers and product managers to define and deliver features.

Methodology:

• Data-driven decision-making, leveraging user research, usability testing, and analytics to inform design choices.
• Agile development principles, emphasizing iterative design and rapid feedback loops.
• Focus on creating intuitive, efficient, and proactive solutions for complex IT and employee experience challenges.

Company Website: https://www.controlup.com/

📝 Enhancement Note: ControlUp operates in the critical IT infrastructure and employee productivity space. Understanding their mission of creating an "autonomous workplace" is key to grasping the company's culture and the impact of the design team's work.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a level of expertise and autonomy. It requires not just execution but also strategic thinking, leadership in design vision, and mentorship potential for more junior designers. The scope extends to influencing the product ecosystem and setting design direction for future generations of the platform.

Reporting Structure: Typically, a Senior Product Designer would report to a Design Manager, Head of Product, or a Director of Product Design. They work closely with Product Managers and Engineering Leads on a daily basis, acting as a key interface between user needs, business goals, and technical implementation.

Operations Impact: The impact of this role is significant, directly influencing the usability, efficiency, and adoption of ControlUp's platform. By creating intuitive and effective user experiences for IT professionals managing digital workplaces, this role contributes to increased employee productivity, reduced IT operational complexity, and ultimately, enhanced business outcomes for ControlUp's clients. Strong design can be a key differentiator in the competitive DEX market.

Growth Opportunities:

• Leadership: Potential to grow into a Lead Product Designer, mentoring junior team members, and taking ownership of larger product areas or strategic design initiatives.
• Specialization: Opportunity to deepen expertise in specific areas of DEX, IT operations design, or emerging technologies like AI in design.
• Product Strategy: Influence product roadmap and strategy through design insights, user research, and vision setting.
• Cross-functional Mobility: Develop strong cross-functional relationships that could lead to opportunities in product management or other strategic roles within the company.

📝 Enhancement Note: The "Senior" title implies a need for strategic contribution beyond just execution. Growth paths often involve leadership, specialization, or influencing broader product strategy.

🌐 Work Environment

Office Type: The role is on-site in Rishon Lezion, suggesting a modern office environment designed to foster collaboration and innovation. This typically includes open-plan workspaces, dedicated meeting rooms, and common areas for informal interaction.

Office Location(s): Rishon Lezion, Israel. This location is part of the greater Tel Aviv metropolitan area, a major hub for the technology industry in Israel, offering good accessibility and a vibrant professional ecosystem.

Workspace Context:

• Collaborative Environment: Expect a workspace that encourages close interaction with product managers, engineers, and fellow designers. Daily stand-ups and brainstorming sessions are likely common.
• Tools and Technology: Access to industry-standard design software, prototyping tools, and collaboration platforms will be provided. The company likely utilizes a range of tools for user research and analytics.
• Team Interaction: Opportunities to engage with other creative professionals, share insights, and participate in design critiques and knowledge-sharing sessions.

Work Schedule: The standard 40-hour work week is expected, with an on-site presence required. While flexibility may be offered, the nature of close collaboration in product development often necessitates consistent availability during core business hours.

📝 Enhancement Note: On-site roles in tech hubs often offer well-equipped offices designed for collaboration. Understanding the location's context within Israel's tech scene is also beneficial.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience alignment, and cultural fit.
• Portfolio Review & Technical Interview: A detailed discussion with hiring managers and/or senior designers, focusing on your portfolio. Be prepared to walk through 2-3 key projects, explaining your process, design decisions, and the impact of your work.
• Design Challenge: You may be given a take-home design exercise or a live design problem to solve within a set timeframe. This will assess your problem-solving skills, design thinking, and ability to articulate solutions.
• Cross-functional Interviews: Meetings with Product Managers and Engineering Leads to evaluate your collaboration style, technical understanding, and ability to work effectively within a team.
• Final Interview: A discussion with senior leadership (e.g., Head of Product, CTO) to assess strategic thinking, vision, and overall fit with the company.

Portfolio Review Tips:

• Tell a Story: For each project, clearly articulate the problem, your role, the process, the solution, and the measurable outcomes. Focus on your thought process and decision-making.
• Showcase B2B Complexity: Highlight projects that demonstrate your ability to handle complex enterprise systems, diverse user roles, and intricate workflows.
• Demonstrate User-Centricity: Emphasize how user research, testing, and feedback shaped your designs.
• Highlight Iteration: Show how you iterated on designs based on feedback and data.
• Conciseness: Be prepared to present your key projects within a defined time limit (e.g., 30-45 minutes).

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research ControlUp's platform and its target users to inform your solution.
• Focus on Process: Even if you don't complete a full design, clearly articulate your approach to solving the problem, including research, ideation, and potential solutions.
• Prioritize: Demonstrate an understanding of how to prioritize features and design decisions based on user needs and business goals.
• Communication: Be ready to present your findings and solutions clearly and concisely, justifying your choices.

📝 Enhancement Note: The interview process for senior design roles often involves a deep dive into the portfolio and a practical design challenge. Candidates should prepare to articulate their strategic thinking and problem-solving methodology.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP. Figma is increasingly the industry standard for collaborative design.
• User Research & Testing: UserTesting.com, Maze, Lookback, Hotjar, Google Analytics.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack.
• Version Control (for design assets): Abstract, Git (less common for pure design assets but used for design system components).

Analytics & Reporting:

• Tools for analyzing user behavior on web and mobile platforms (e.g., Google Analytics, Mixpanel, Amplitude).
• Understanding of how to interpret data from IT monitoring and management tools relevant to ControlUp's domain.

CRM & Automation:

• While not directly a designer's primary tool, understanding how CRM systems (like Salesforce) and marketing automation platforms integrate with product features can be beneficial for context.
• Familiarity with how product usage data might feed into CRM or business intelligence platforms.

📝 Enhancement Note: The specific tools can vary, but proficiency in leading design and prototyping software like Figma, along with user research platforms, is expected. Understanding the company's domain (DEX/IT Ops) means familiarity with how data from such systems is visualized and interacted with.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of IT professionals and end-users.
• Innovation: Driving forward with new ideas and technologies, particularly in areas like AI, to create autonomous and efficient workplaces.
• Collaboration: Fostering strong partnerships between design, product, and engineering to build cohesive and impactful solutions.
• Excellence: Striving for high quality in all aspects of product design, from usability to visual polish.
• Proactivity: Anticipating needs and potential issues, both in product design and in team operations, to ensure smooth workflows.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be embedded within product teams, working closely with Product Managers and Engineers throughout the development lifecycle.
• Open Communication: Encouraging constructive feedback, design critiques, and open dialogue to refine designs and solve complex problems collectively.
• Agile Mindset: Embracing iterative development, adapting to changes, and continuously improving based on feedback and data.

📝 Enhancement Note: ControlUp's mission suggests a culture focused on efficiency, intelligence, and user empowerment. The design team's values would likely mirror this by prioritizing user needs, innovative solutions, and seamless collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Designing intuitive interfaces for sophisticated B2B systems with a wide range of features and user roles.
• Keeping Pace with Technology: Integrating emerging technologies like AI into user experiences effectively and ethically, ensuring they add real value.
• Cross-Platform Consistency: Maintaining a cohesive and familiar user experience across web and mobile applications, as well as potentially other product integrations.
• Driving Adoption of New Designs: Effectively communicating and championing new design directions and features to stakeholders and users.

Learning & Development Opportunities:

• Mentorship: Opportunities to be mentored by experienced design leaders or to mentor junior designers.
• Skill Enhancement: Access to courses, workshops, and conferences focused on advanced UX/UI techniques, design systems, and emerging technologies.
• Industry Exposure: Gaining deep insights into the Digital Employee Experience and IT Operations Management landscape, a critical and evolving sector.
• Impactful Projects: Working on high-visibility projects that directly contribute to the company's strategic goals and market leadership.

📝 Enhancement Note: Senior roles often come with complex challenges that require seasoned problem-solving skills. Growth is typically tied to leadership, strategic influence, and continuous learning in specialized fields.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex B2B system you've designed. What were the key challenges, and how did you approach them?" (Focus on your process, user research, and problem-solving.)
• "How do you balance user needs with business objectives and technical constraints in your designs?" (Highlight your ability to make trade-offs and find optimal solutions.)
• "Walk me through a project where user feedback led to a significant change in your design direction." (Showcase your iterative process and receptiveness to feedback.)
• "How do you approach designing for both web and mobile platforms? What are the key differences and considerations?" (Demonstrate your understanding of platform-specific design.)

Company & Culture Questions:

• "What interests you about ControlUp and our mission to create an autonomous workplace?" (Research the company's mission, product, and recent news.)
• "How do you typically collaborate with Product Managers and Engineers?" (Provide examples of your cross-functional teamwork.)
• "How do you stay updated on the latest design trends and technologies, especially AI?" (Show your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Structure: For each case study: Problem -> Your Role -> Process (Research, Ideation, Design, Test) -> Solution -> Outcome/Impact.
• Focus on "Why": Clearly articulate the rationale behind your design decisions.
• Visuals: Use high-quality mockups, wireframes, and prototypes. Show the evolution of your designs.
• Metrics: Quantify the impact of your work whenever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).
• Conciseness: Practice your presentation to fit within the allotted time, focusing on the most critical aspects of each project.

📝 Enhancement Note: Interview preparation for senior roles should focus on demonstrating strategic thinking, leadership, and a deep understanding of the design process, backed by concrete examples from your portfolio.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on jobs.lever.co.
• Portfolio Customization: Tailor your portfolio to highlight at least two to three B2B projects that best showcase your experience with complex systems, web/mobile design, and end-to-end UX processes.
• Resume Optimization: Ensure your resume clearly lists your years of experience in Product Design, specific B2B system work, and proficiency in required tools and methodologies. Use keywords from the job description.
• Interview Preparation: Practice articulating your design process, decision-making, and the impact of your past projects. Prepare specific examples for common interview questions.
• Company Research: Familiarize yourself with ControlUp's platform, its mission, target audience (IT professionals), and recent developments in the DEX and IT operations space.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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