Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer Company: Constantinople Location: Sydney, New South Wales, Australia Job Type: Full-time Category: Product Design / Operations Technology Date Posted: 2025-07-24 Experience Level: Senior (5-10 years) Remote Status: On-site

🚀 Role Summary

• Drive strategic product design initiatives for a pioneering banking software and operations platform, focusing on enhancing user experience and operational efficiency for financial institutions.
• Apply user-centric design methodologies and a strong service design approach to solve complex business challenges within the FinTech and SaaS sectors.
• Collaborate closely with Product, Engineering, and Client Success teams to deliver impactful solutions that balance user needs, business strategy, and technical feasibility.
• Translate user insights and business requirements into high-fidelity designs, prototypes, and clear handover materials to guide development and ensure design integrity.

📝 Enhancement Note: While the title is "Senior Product Designer," the company's focus on an "all-in-one software and operational platform for banks" and the emphasis on "operational services needed to run a bank efficiently" strongly suggest that this role will involve operational design considerations. This means designing not just user interfaces, but also the underlying workflows and operational processes that make the platform function for banking clients. Therefore, the candidate should be prepared to think about operational efficiency and automation in their design solutions.

📈 Primary Responsibilities

• Conduct user research, usability testing, and design critiques to validate hypotheses and refine design solutions across wireframes, interactive prototypes, and live products.
• Define and articulate complex problems, challenging assumptions and co-creating design principles and visions with cross-functional stakeholders.
• Collaborate effectively with Product Managers, Engineers, and Client Success teams to ensure proposed solutions are user-centered, aligned with business goals, and technically viable.
• Create meticulous handover materials, including detailed interaction flows, journey maps, and visual specifications, to communicate design intent to the engineering team.
• Champion a high bar for quality and craft in both visual and interaction design, ensuring a polished and intuitive user experience.
• Think holistically about end-to-end user experiences, considering how designs function across multiple surfaces, touchpoints, and operational workflows.

📝 Enhancement Note: The responsibilities highlight a need for strong collaboration and a deep understanding of the product development lifecycle. For a Senior Product Designer in a FinTech/SaaS operations platform, this includes understanding how design choices impact operational efficiency, compliance, and the overall client success of the banking institutions using the platform. Emphasis on "operational services needed to run a bank efficiently" implies a need to design for operational workflows, not just front-end UIs.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field, or equivalent practical experience.

Experience: 5-10 years of professional experience in product design, with a proven track record of delivering successful digital products, ideally within SaaS or FinTech environments.

Required Skills:

• User-Centric Design: Deep understanding and practical application of user-centered design methodologies, including user research, persona development, journey mapping, and usability testing.
• Problem Definition & Articulation: Ability to clearly define, analyze, and articulate complex user and business problems, and to challenge existing assumptions.
• Cross-Functional Collaboration: Proven experience working effectively with diverse teams including Product Management, Engineering, UX Research, and Client Success.
• Design Handover & Specification: Proficiency in creating comprehensive handover materials that clearly communicate design intent, interaction patterns, and visual details to development teams.
• Service Design Thinking: A strong service design approach to problem-solving, focusing on the end-to-end customer and operational journey.
• UX Strategy: Ability to balance high-level strategic thinking with detailed execution, framing and driving UX strategy for product initiatives.
• Visual & Interaction Design: High bar for quality and craft in visual design, UI patterns, and interaction design, ensuring aesthetic appeal and functional clarity.
• Holistic Experience Design: Capability to design comprehensive experiences across multiple platforms, devices, and touchpoints, considering the entire user and operational ecosystem.
• Autonomy & Resilience: Demonstrated ability to work independently, manage multiple priorities, and maintain resilience in a fast-paced, dynamic environment.

Preferred Skills:

• Experience in the FinTech or SaaS industry, with an understanding of banking operations or financial services.
• Proficiency with design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, or similar.
• Experience with A/B testing and data analysis to inform design decisions.
• Familiarity with agile development methodologies.

📝 Enhancement Note: The "ideal" preference for SaaS or FinTech experience is critical. Given Constantinople's business model, a candidate with prior exposure to designing for regulated industries, complex workflows, or enterprise-level B2B software will have a significant advantage. The ability to understand and design for operational processes is as important as front-end aesthetics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong user-centered design process, showcasing how user needs were identified and translated into design solutions.
• Include case studies that highlight complex problem-solving, detailing the challenge, your role, the process followed, and the impact of your design decisions.
• Showcase examples of creating detailed interaction flows, wireframes, prototypes, and high-fidelity visual designs.
• Present evidence of effective collaboration with cross-functional teams (Product, Engineering) and how you managed feedback and iterations.
• Quantify the impact of your designs where possible, using metrics related to user engagement, task completion, efficiency gains, or business outcomes.

Process Documentation:

• Be prepared to discuss your approach to designing for complex operational workflows, including how you ensure scalability, reliability, and compliance within the designs.
• Showcase examples of creating handover documentation that facilitates smooth implementation by engineering teams, ensuring the integrity of the designed experience and operational logic.
• Detail your methods for testing and validating designs, particularly those impacting operational processes or enterprise users, and how you incorporate feedback.

📝 Enhancement Note: For this role, a portfolio should not just showcase UI/UX but also demonstrate an understanding of how design impacts operational efficiency and business processes within a B2B SaaS context, especially for a financial services platform. Case studies should ideally include examples of enterprise-level software, workflow optimization, or solutions for complex business problems.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Sydney with 5-10 years of experience in the FinTech/SaaS sector, the estimated salary range is AUD $150,000 - $200,000 per annum.

Benefits:

• Competitive salary and potential for equity or performance-based bonuses.
• Comprehensive health insurance coverage (medical, dental, vision).
• Generous paid time off (PTO), including vacation, sick leave, and public holidays.
• Opportunities for professional development, including access to training, conferences, and workshops.
• Potential for flexible working arrangements and a supportive work environment.
• Contribution to a retirement savings plan (superannuation in Australia).

Working Hours: The standard working hours are approximately 40 hours per week, with flexibility expected based on project needs and deadlines. The role is on-site in Sydney.

📝 Enhancement Note: Salary is an estimate based on the Sydney market for senior-level tech roles, particularly in the specialized FinTech/SaaS domain. Actual compensation will depend on the candidate's specific experience, interview performance, and negotiation. The "on-site" nature of the role is a key factor in the Sydney-based salary estimation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech), Software as a Service (SaaS), Banking Technology. Constantinople operates at the intersection of these fields, providing a core platform for banks. This industry requires high levels of precision, security, regulatory compliance, and a focus on robust operational processes. Company Size: While specific numbers aren't provided for Constantinople, the description implies a growth-stage company that has developed a comprehensive platform. This suggests a dynamic environment where roles can evolve, and individuals have the opportunity to make a significant impact. A company of this nature is likely to have a team size that allows for cross-functional collaboration but also requires individuals to take ownership. Founded: The founding date is not specified, but the company's positioning as "the first of its kind" suggests it is an innovator in its space, likely founded in the last 5-10 years to leverage modern cloud-native technologies.

Team Structure:

• The Product Design team likely operates within or in close partnership with the Product Management and Engineering departments.
• Senior Product Designers are expected to mentor more junior designers and contribute to the overall design system and processes.
• Close collaboration is essential with Client Success to understand real-world user pain points and operational challenges faced by banking clients.

Methodology:

• Data-Driven Design: Decisions are informed by user research, usability testing, and performance metrics derived from the platform's usage by banking clients.
• Agile Development: The company likely follows agile or hybrid methodologies, requiring designers to adapt to iterative development cycles and frequent feedback.
• Operational Process Focus: Design efforts are geared towards streamlining and automating banking operations, requiring a deep understanding of financial workflows and compliance requirements.

Company Website: https://jobs.lever.co/cxnpl/60020760-671e-469c-8c7f-b611cfe17f42 (Note: This is the job application link, not a direct company website, but it points to the company's presence.)

📝 Enhancement Note: The FinTech/SaaS industry demands a strong understanding of regulated environments and enterprise-level B2B solutions. The "operational platform" aspect is key; designers here are not just creating slick UIs but enabling efficient and compliant banking operations. This requires a different mindset than consumer-facing product design.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Senior," indicating a level of expertise and autonomy. A Senior Product Designer at Constantinople is expected to lead design efforts on significant product areas, mentor others, and contribute to the strategic direction of the product's user experience and operational effectiveness. Reporting Structure: The Senior Product Designer will likely report to a Head of Product, Design Lead, or a Senior Product Manager. They will work closely with Engineering Leads and Client Success Managers. Operations Impact: The designer's work will directly influence how banks operate, their efficiency, their ability to serve customers, and their compliance posture. By designing intuitive and automated operational workflows, the designer can significantly drive revenue and reduce costs for Constantinople's clients, thereby increasing the value proposition of the platform.

Growth Opportunities:

• Leadership Development: Potential to move into a Lead Product Designer or Design Manager role, overseeing a team and setting design strategy.
• Specialization: Deepen expertise in FinTech UX, operational design, or specific banking domains (e.g., payments, lending, compliance).
• Strategic Influence: Contribute to product strategy discussions, influencing the roadmap and future direction of Constantinople's platform.
• Cross-functional Expertise: Gain broader experience in product management, engineering practices, and client success within the banking technology sector.

📝 Enhancement Note: Growth for a Senior Product Designer in this context often involves moving towards more strategic leadership or deep specialization within the complex FinTech/SaaS operational domain. The ability to influence product direction and mentor others is a key indicator of progression.

🌐 Work Environment

Office Type: The role is advertised as "On-site," implying a physical office space in Sydney. This setup typically fosters strong team collaboration, spontaneous idea sharing, and a cohesive company culture. Office Location(s): Sydney, New South Wales, Australia. This location suggests access to a vibrant tech and finance ecosystem. Workspace Context:

• Expect a collaborative environment where designers work closely with product managers, engineers, and client success teams to understand and solve complex problems.
• The workspace will likely be equipped with modern design tools and technologies necessary for creating detailed prototypes and specifications.
• Interaction with colleagues will be frequent, facilitating knowledge sharing and design critique sessions crucial for maintaining high design standards. Work Schedule: The standard 40-hour work week is expected, with a focus on delivering high-quality work within project timelines. While core hours will be standard, flexibility may be available, but the on-site requirement means physical presence is key.

📝 Enhancement Note: An on-site environment in a company like Constantinople, which is building a foundational platform for banks, likely means a professional, focused, and collaborative atmosphere. The emphasis will be on delivering robust, well-documented, and meticulously designed solutions that meet the stringent demands of the financial sector.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and cover letter to assess qualifications and cultural fit. The cover letter is crucial for introducing yourself and explaining your interest.
• Portfolio Review & Discussion: An in-depth discussion of your portfolio, focusing on your design process, problem-solving skills, collaboration, and impact. Be prepared to walk through case studies and explain your rationale for design decisions.
• Design Challenge/Case Study: You may be asked to complete a take-home design exercise or work through a hypothetical problem during a live session, focusing on your approach to a complex operational or user-centric challenge.
• Cross-functional Interviews: Meetings with members of the Product, Engineering, and Client Success teams to assess collaboration skills, technical understanding, and how you integrate into a team.
• Final Interview: Likely with a senior leader (e.g., Head of Product, CEO) to discuss strategic alignment, career aspirations, and overall fit.

Portfolio Review Tips:

• Structure Your Case Studies: For each project, clearly outline the problem, your role, the users, your process (research, ideation, design, testing), the solutions, and the outcomes/impact.
• Highlight Operational Thinking: If possible, include examples where your design improved operational efficiency, streamlined workflows, or addressed compliance needs for enterprise clients.
• Showcase Collaboration: Emphasize how you worked with engineers and product managers, and how you incorporated their feedback.
• Be Ready to Discuss Trade-offs: Explain the decisions you made and the trade-offs you considered (e.g., user needs vs. technical constraints vs. business goals).
• Focus on Impact: Quantify your achievements whenever possible.

Challenge Preparation:

• Understand the Context: Research Constantinople's platform, its target users (banks), and the FinTech/SaaS operational landscape.
• Practice Problem Framing: Be ready to articulate the problem, identify key users and stakeholders, and define success metrics before jumping to solutions.
• Think Systemically: Consider how your proposed solutions fit into the broader platform and operational ecosystem.
• Communicate Your Process: Clearly explain your thought process and the rationale behind your design choices, even under time pressure.

📝 Enhancement Note: The emphasis on "software and operational platform for banks" means interviewers will be looking for designers who understand enterprise B2B challenges, complex workflows, and the need for robust, reliable, and compliant solutions. Your portfolio and interview answers should reflect this understanding.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely, industry standard), Sketch, Adobe Creative Suite (Illustrator, Photoshop).
• User Research & Testing: Tools for conducting usability studies, user interviews, and surveys (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey).
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack.

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, or Pendo to understand user behavior within the platform.
• Data Visualization: Tableau, Power BI, or Looker for analyzing usage data and presenting insights.

CRM & Automation:

• While not direct design tools, familiarity with CRM systems (like Salesforce) and automation platforms can provide context for enterprise workflows.

📝 Enhancement Note: Proficiency in modern design tools like Figma is essential. Beyond that, an understanding of how design integrates with analytics platforms and project management tools used by engineering teams will be highly valued, as it demonstrates an awareness of the full product development lifecycle and operational integration.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, with a focus on the operational needs of banking clients.
• Collaboration: Strong emphasis on teamwork, open communication, and shared ownership across product, engineering, and client-facing teams.
• Excellence & Craftsmanship: A dedication to high-quality design, attention to detail, and continuous improvement in both product and processes.
• Innovation: A drive to create novel solutions that simplify complex banking operations and provide a competitive edge for clients.
• Efficiency & Automation: A core value in designing for streamlined workflows and automated processes to reduce manual effort and improve accuracy for users.

Collaboration Style:

• Expect an iterative and feedback-driven approach, with regular design critiques and cross-functional reviews.
• The team likely values proactive communication, transparency, and mutual respect among members.
• Knowledge sharing is encouraged, fostering a learning environment where best practices in design and operations technology are discussed and adopted.

📝 Enhancement Note: Given the nature of Constantinople's product, the team culture will likely be professional, detail-oriented, and focused on delivering reliable solutions. Designers are expected to be active participants in problem-solving and strategic discussions, not just executors of design.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of FinTech Operations: Designing for the intricate and highly regulated world of banking operations requires a deep understanding of financial processes, compliance, and security protocols.
• Balancing User Needs with Business/Technical Constraints: As with any product role, finding the optimal balance between user desires, business objectives, and technical feasibility will be a constant challenge.
• Designing for Enterprise Workflows: Enterprise SaaS often involves complex, multi-step processes and a diverse user base within client organizations, requiring careful consideration of usability and efficiency at scale.
• Evolving Technology Landscape: Staying current with advancements in cloud-native technologies, AI, and FinTech innovations to ensure the platform remains competitive.

Learning & Development Opportunities:

• Industry Immersion: Gaining deep knowledge of the banking and financial services industry, including regulatory requirements and operational best practices.
• Advanced Design Skills: Developing expertise in complex enterprise UX, service design for financial operations, and potentially areas like security-conscious design.
• Strategic Impact: Opportunities to influence product strategy and contribute to the company's growth and market positioning.
• Mentorship: Learning from experienced product and engineering leaders within a fast-growing FinTech company.

📝 Enhancement Note: The primary challenge will be translating complex financial and operational requirements into intuitive and efficient user experiences. Success in this role will be measured by the positive impact on client operations and satisfaction.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you designed a complex workflow for an enterprise client. What were the challenges and how did you overcome them?" - Focus on your process, stakeholder management, and the impact of your design.
• "How do you approach balancing user needs with business requirements and technical constraints, especially in a regulated industry like FinTech?" - Discuss your decision-making framework and how you prioritize.
• "Describe your process for testing and validating designs that impact critical business operations." - Emphasize user research, usability testing, and iteration.
• "How would you design a feature for a banking platform that aims to improve operational efficiency for compliance officers?" - Think about the user, their goals, potential pain points, and how design can solve them.

Company & Culture Questions:

• "What interests you about Constantinople and our mission to transform banking operations?" - Research the company's unique value proposition.
• "How do you contribute to a collaborative team environment, and what are your expectations from your colleagues?" - Highlight your teamwork and communication skills.
• "How do you ensure your designs are inclusive and accessible?" - Discuss your understanding of accessibility standards and diverse user needs.

Portfolio Presentation Strategy:

• Narrative is Key: Structure your portfolio presentations like stories, guiding the interviewer through the problem, your journey, and the resolution.
• Show, Don't Just Tell: Use visuals, mockups, prototypes, and data to illustrate your points.
• Focus on "Why": Explain the rationale behind your design decisions at each stage.
• Demonstrate Impact: Quantify the results of your work whenever possible. Highlight how your designs improved user experience, efficiency, or business outcomes.
• Practice Your Walkthrough: Be comfortable articulating your process and defending your design choices concisely and confidently.

📝 Enhancement Note: When preparing for interview questions, consider the "operational platform" aspect. Think about how your design decisions impact not just the end-user interface, but also the backend processes, data integrity, and overall efficiency for the banking institutions using Constantinople's software.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your resume and a compelling cover letter through the provided application link. Use your cover letter to introduce yourself, highlight your relevant experience in product design (especially SaaS/FinTech), and articulate why you're a great fit for Constantinople.
• Portfolio Customization: Ensure your portfolio prominently showcases case studies demonstrating your user-centric design process, complex problem-solving, and collaboration with engineering teams. Prioritize examples that highlight enterprise-level design or operational workflow improvements.
• Resume Optimization: Tailor your resume to emphasize skills and experiences relevant to FinTech, SaaS, B2B enterprise design, user-centric methodologies, and cross-functional collaboration. Use keywords like "user-centric design," "service design," "UX strategy," "collaboration," and "SaaS/FinTech."
• Interview Preparation: Practice discussing your portfolio projects, focusing on your process, rationale, and quantifiable impact. Prepare for potential design challenges by thinking through how to approach complex operational problems in the banking sector.
• Company Research: Thoroughly research Constantinople's platform, mission, and the FinTech industry to understand their unique challenges and opportunities. This will help you tailor your application and interview responses effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.