Senior Manager, Product Designer, UXUI(Good in Chinese)

📍 Job Overview

Job Title: Senior Manager, Product Designer, UXUI (Good in Chinese)

Company: Makro PRO

Location: China

Job Type: FULL_TIME

Category: Product Design / UXUI Operations

Date Posted: 2026-04-28

Experience Level: 10+ Years

Remote Status: Remote Solely

🚀 Role Summary

• Lead end-to-end product design initiatives, driving research-backed, customer-centric experiences for B2B e-commerce platforms.

• Manage and mentor a team of product designers, fostering a culture of excellence, collaboration, and continuous improvement in design operations.

• Collaborate closely with Product, Business, and Technology leaders to define product vision, strategy, and roadmap, ensuring alignment with customer needs and business objectives.

• Champion best-in-class design practices, from user research and ideation to high-fidelity prototyping and successful implementation with front-end development teams.

• Actively contribute to the strategic transformation of the B2B marketplace ecosystem, identifying opportunities for competitive advantage and innovation.

📝 Enhancement Note: This role is positioned within a fast-paced digital venture, emphasizing a blend of strategic leadership and hands-on design execution. The requirement for Chinese language proficiency indicates a focus on the Chinese market and potentially collaboration with local teams or stakeholders. The "Good in Chinese" implies fluency in both spoken and written Mandarin, crucial for effective communication in user research, stakeholder management, and design discussions within that region.

📈 Primary Responsibilities

• Define, scope, and manage the end-to-end product experience in close partnership with product, business, and technology teams.

• Oversee and guide the design team's activities from initial research and ideation through to final execution, ensuring consistent delivery of high-quality, user-centered outcomes.

• Provide strategic direction and hands-on guidance to UX designers on research methodologies, insight synthesis, and the creation of UX artifacts such as user flows, wireframes, and prototypes.

• Direct UI designers in executing visually compelling and on-brand user interfaces that adhere to established design principles and are validated by user feedback.

• Collaborate with front-end developers to ensure the seamless and accurate implementation of visual designs and interactive product elements, bridging the gap between design and development.

• Mentor and coach the design team, fostering new ways of working, mapping strategic objectives to actionable design execution, and promoting professional growth.

• Proactively identify and remove impediments that hinder the design team's productivity and effectiveness, ensuring smooth workflow progression.

• Partner with the Chief Product Officer (CPO) and Product Owners (POs) to align the product roadmap with the overarching vision and leverage continuous customer insights to champion the voice of the customer.

• Continuously explore and advocate for innovative solutions to technical challenges and design problems, consistently challenging the status quo to drive product excellence.

• Actively participate in industry events and internal forums to promote customer-centricity and maintain visibility within the organization.

• Synchronize customer research efforts across teams and meticulously map customer journeys for all constituent user groups.

• Synthesize customer insights gathered from various research streams at the journey level to inform strategic design decisions.

• Facilitate work sessions with stakeholders and users to define key design goals, requirements, and shape the overall experience strategy.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on leadership, strategic thinking, and cross-functional collaboration, typical of a Senior Manager role in product design. The inclusion of "design operations" within the responsibilities suggests a focus on process, efficiency, and the systematic management of design activities, which is crucial for scaling design efforts within a growing venture. The directive to "challenge the status quo" encourages a forward-thinking and innovative approach to problem-solving.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field is often preferred for senior design roles. Equivalent practical experience will also be strongly considered.

Experience: A minimum of 10+ years of progressive experience in product design, with a significant portion in UX/UI roles, and substantial experience in a leadership or management capacity. Proven ability to drive design outcomes within complex organizational structures and Agile development environments.

Required Skills:

• Demonstrated ability to plan, direct, and deliver clear research processes and artifacts, including qualitative and quantitative research, usability testing, task flows, wireframes, mockups, and prototypes.

• Proficiency in developing and maintaining comprehensive design systems to ensure consistency across multiple teams and products.

• Proven experience making impactful design decisions at both the team and product level.

• Extensive experience working on projects that span multiple organizations and business units, requiring strong cross-functional collaboration.

• Significant experience driving design outcomes within Agile infrastructure, environments, and deployment strategies.

• Seasoned design expertise with deep insight into the newest methods, trends, and design operations best practices.

• Experience in Agile Development as a product designer, including hands-on experience with tools such as Jira and Confluence.

• Experience managing design priorities within product backlogs.

• Strong understanding of the relationship between Product Owners, Scrum Masters, and the broader development team, coupled with a robust design thinking methodology.

• Excellent communication and stakeholder management skills, with the ability to align diverse groups on complex product decisions while effectively advocating for the voice of the customer.

• Active coaching and mentoring abilities with a clear focus on growing and maximizing the design team's potential.

Preferred Skills:

• Experience within the B2B e-commerce or marketplace ecosystem.

• Familiarity with customer journey mapping tools and techniques.

• Experience in remote team leadership and management.

• A strong portfolio showcasing a range of user-centered design solutions and impactful product launches.

📝 Enhancement Note: The explicit mention of "design operations" in the required skills underscores the managerial aspect of this role, requiring someone who can not only design but also optimize the design process itself. The Chinese language requirement is critical and should be a primary filter for candidates. The AI-derived experience level of "10+" aligns well with the "Senior Manager" title and the breadth of responsibilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects, detailing your role and contributions from initial concept to final implementation.

• Include examples of user research methodologies employed (e.g., interviews, surveys, usability testing) and how insights directly informed design decisions.

• Present clear examples of UX artifacts such as user flows, wireframes, wireflows, and interactive prototypes.

• Demonstrate proficiency in UI design, including high-fidelity mockups, style guides, and a strong understanding of visual hierarchy, typography, and color theory.

• Feature case studies that highlight your ability to solve complex user problems and achieve tangible business outcomes.

• Include examples of how you have contributed to or managed design systems, ensuring consistency and scalability.

Process Documentation:

• Detail your approach to user research, including planning, execution, and synthesis of findings to generate actionable insights.

• Illustrate your process for translating user needs and business requirements into intuitive and effective product designs.

• Provide examples of how you collaborate with cross-functional teams (Product, Engineering, Marketing) throughout the design lifecycle.

• Document your experience with Agile methodologies and how you integrate design into sprint cycles, including backlog management.

• Showcase your ability to articulate design decisions and rationale to stakeholders, including C-level executives.

• Demonstrate experience in mentoring and coaching junior designers, including feedback mechanisms and growth planning.

📝 Enhancement Note: For a Senior Manager role, the portfolio should not only showcase individual design talent but also evidence of leadership, team management, and process optimization. Emphasis should be placed on the strategic impact of design work and the ability to scale design efforts. The inclusion of "design operations" in the skills implies a need for candidates to demonstrate how they have systemized and improved design processes within their previous roles.

💵 Compensation & Benefits

Salary Range: Given the Senior Manager level, 10+ years of experience, and the specific market (China) with a remote setup, the estimated salary range for a Senior Manager, Product Designer in China is approximately ¥500,000 - ¥900,000 CNY annually. This range is based on market research for senior design leadership roles in major tech hubs in China, considering the remote nature and the B2B e-commerce sector.

Benefits:

• Diverse Workplace: Opportunity to work with a multicultural and global team, fostering an inclusive environment.

• Growth Opportunity: Significant potential for career advancement and professional development within a rapidly growing digital venture.

• Career Path: Clearly defined opportunities for progression and specialization within the product design domain.

• Competitive Remuneration: Including base salary, potential bonuses, and equity options (if applicable).

• Flexible Remote Work: The ability to work from anywhere within China, offering a high degree of autonomy.

• Health and Wellness Programs: (Assumed, common for tech roles) Access to health insurance and wellness initiatives.

Working Hours: A standard full-time commitment of approximately 40 hours per week is expected. However, given the remote and agile nature of the role and company, there may be flexibility required to accommodate cross-functional team needs and project deadlines, particularly with teams potentially in different time zones.

📝 Enhancement Note: Salary estimates are based on publicly available data for senior product design roles in China, adjusted for the specified experience level and remote work. The currency conversion to CNY is appropriate for the China-based role. Benefits are derived from the "Company Culture" section of the input and supplemented with typical tech industry offerings for senior roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the B2B e-commerce and marketplace ecosystem, specifically targeting restaurant owners, hotels, and independent retailers. This is a rapidly evolving sector with significant potential for digital transformation. Makro PRO is positioned as a "digital venture by the iconic Makro," suggesting a blend of established brand recognition with the agility of a startup.

Company Size: Makro PRO is described as a "digital venture" and aims to become "Southeast Asia’s next unicorn." While the exact current size isn't specified, it implies a growing, dynamic organization likely comprising a significant number of multi-national talent and aiming for rapid expansion. This suggests an environment where individual impact is high, and processes are likely being established or refined.

Founded: The company is a "new digital venture," indicating a recent or ongoing establishment phase. This means it's likely building its foundational processes, culture, and product from the ground up, offering a unique opportunity for early employees to shape its trajectory.

Team Structure:

• The design team is led by the Senior Manager, Product Designer, who mentors and manages a team of UX and UI designers.

• Collaboration is highly cross-functional, involving close partnerships with Product Managers, Business leaders, and Technology/Engineering teams.

• The organizational structure is described as "non-hierarchical and agile," suggesting a flat structure where direct communication and swift decision-making are prioritized.

Methodology:

• Focus on rigorous research-backed design, ensuring all product experiences are grounded in customer needs and business goals.

• Agile development methodologies are central, with designers participating in sprint cycles, managing backlog priorities, and collaborating closely with Scrum Masters and Product Owners.

• Emphasis on customer-centricity, with continuous efforts to map customer journeys and synthesize insights to inform strategy.

• A culture of challenging the status quo and seeking continuous improvement in both product solutions and design processes.

• Data-driven decision-making, leveraging insights from research and analytics to guide product evolution.

Company Website: https://makro.pro/

📝 Enhancement Note: The description of Makro PRO as a "new digital venture" and aiming to be a "unicorn" implies a high-growth, innovation-focused environment. The "multi-national talent" aspect suggests a diverse and potentially globally distributed team, which is further reinforced by the remote-first approach and the specific need for Chinese language proficiency. The non-hierarchical and agile environment points towards a fast-paced, collaborative, and potentially less bureaucratic workplace.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior leadership position within the Product Design function, often referred to as a "Design Lead" or "Head of Product Design" in other organizations. It sits at the intersection of strategic vision, team management, and hands-on execution. The scope includes defining design strategy, mentoring a team, and influencing product roadmap decisions, making it a critical role for shaping the user experience of Makro PRO's B2B platform.

Reporting Structure: The Senior Manager, Product Designer will likely report to a senior product leader, such as the Chief Product Officer (CPO) or Head of Product. They will, in turn, manage a team of Product Designers (UX and UI). There will be significant interaction with Product Owners, Scrum Masters, and Engineering leads.

Operations Impact: The impact of this role is substantial. Effective product design directly influences user adoption, customer satisfaction, retention, and ultimately, revenue generation for the B2B marketplace. By ensuring intuitive, efficient, and valuable customer experiences, this role will be instrumental in Makro PRO's mission to "make business possible" for its target customers and its ambition to become a leading unicorn in Southeast Asia. The role's success is measured by the quality of the user experience, the effectiveness of the design team, and its contribution to key business metrics such as conversion rates, customer lifetime value, and platform engagement.

Growth Opportunities:

• Leadership Expansion: Potential to grow into a Director or VP of Design role as the company scales, overseeing larger design teams and broader product portfolios.

• Strategic Influence: Increased involvement in high-level product strategy, business development, and company-wide initiatives.

• Specialization: Opportunity to deepen expertise in specific areas of B2B e-commerce design, customer journey optimization, or design operations.

• Cross-Functional Leadership: Potential to lead initiatives that span across product, marketing, and operations to drive cohesive customer experiences.

• Mentorship & Development: Continued opportunity to mentor and develop design talent, building a strong design culture within the organization.

📝 Enhancement Note: The "Operations Career Level" is framed around the strategic and managerial scope of the role, which is critical for operations professionals to understand. The "Operations Impact" section explicitly links design outcomes to business revenue and customer acquisition/retention, a key focus for operations roles. The growth opportunities are tailored to a leadership track within a high-growth tech company.

🌐 Work Environment

Office Type: The company operates with a "Remote Solely" work arrangement, indicating a fully remote-first organization. This means there is no central physical office that employees are required to attend.

Office Location(s): While the job is posted as being "in China" and requires Chinese language proficiency, the remote nature means employees can work from various locations within China. This offers flexibility, but candidates should confirm if there are any specific regional requirements or preferred locations for tax or legal purposes.

Workspace Context:

• Collaborative Environment: Despite being remote, the culture emphasizes collaboration. Expect regular video calls, virtual whiteboarding sessions, and proactive communication through tools like Slack or Teams. The "non-hierarchical and agile environment" suggests an open and direct communication style.

• Tools and Technology: Access to a robust suite of digital tools for communication, project management (Jira, Confluence), design (Figma, Sketch, Adobe Creative Suite), and prototyping will be essential.

• Team Interaction: Regular virtual team meetings, design critiques, and cross-functional syncs will be the primary modes of interaction. The company culture likely encourages informal virtual "water cooler" moments to foster connection.

Work Schedule: The role is full-time (40 hours/week). While remote, adherence to core working hours may be necessary for effective collaboration with teams in similar or overlapping time zones. Flexibility is a likely component, but candidates should be prepared to adapt their schedule to meet project demands and team needs, especially given the potential for international collaboration within a multi-national venture.

📝 Enhancement Note: The "Remote Solely" aspect is a key differentiator. The context emphasizes how collaboration and interaction will occur in a distributed setting, highlighting the importance of strong communication and digital collaboration tools. The "Workspace Context" is tailored to a remote setup, focusing on virtual interaction and tools.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager, focusing on relevant experience, leadership skills, and Chinese language proficiency.

• Hiring Manager Interview: A deeper dive into your experience, leadership philosophy, design process, and approach to team management and mentorship. Expect behavioral questions.

• Design Challenge/Portfolio Review: A session where you will present selected case studies from your portfolio, explaining your process, rationale, and impact. This may include a specific design exercise or problem-solving scenario relevant to Makro PRO's B2B platform.

• Cross-Functional Interviews: Meetings with key stakeholders from Product, Engineering, and potentially Business teams to assess collaboration style, communication skills, and strategic alignment.

• Final Interview: Potentially with a senior executive (e.g., CPO or CEO) to assess cultural fit and overall strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your end-to-end design process, leadership capabilities, and impact on business objectives, particularly those relevant to B2B or e-commerce.

• Highlight Leadership: Clearly articulate your role in managing and mentoring design teams, driving design strategy, and influencing product decisions.

• Showcase Process: For each project, detail your problem definition, research methods, ideation, iteration, and final solution, emphasizing the "why" behind your decisions.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

• Chinese Language Integration: If applicable, consider showcasing projects or parts of your process that involved or were targeted at the Chinese market, or highlight your ability to adapt designs for cultural nuances.

• Design Systems & Operations: Include examples of your work with design systems and how you've contributed to efficient design operations.

Challenge Preparation:

• Understand the B2B Context: Research Makro PRO's business, target audience, and the challenges faced by restaurant owners, hotels, and retailers in Southeast Asia.

• Anticipate Design Problems: Prepare to tackle a design problem related to a B2B e-commerce platform, such as improving seller onboarding, streamlining order management, or enhancing product discovery for business buyers.

• Articulate Your Framework: Be ready to explain your design thinking process, how you would approach research, ideation, prototyping, and testing for the given challenge.

• Focus on Collaboration: Demonstrate how you would work with product managers and engineers to deliver a solution.

• Chinese Market Nuances: If the challenge is specific to the Chinese market, consider potential cultural or regional considerations.

📝 Enhancement Note: The emphasis on a "Design Challenge/Portfolio Review" and specific tips for portfolio curation and presentation are crucial for operations-focused roles. The advice to "Quantify Impact" and "Showcase Process" are standard but vital for demonstrating value. The inclusion of "Chinese Language Integration" and "Chinese Market Nuances" directly addresses the unique requirements of this role.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP. Figma is increasingly becoming a standard for collaborative design.

• User Research: UserTesting.com, Maze, Lookback, Hotjar, Google Analytics, SurveyMonkey, Typeform. Tools for conducting qualitative and quantitative research, usability testing, and gathering user feedback.

• Design Systems: Storybook, Zeroheight, or internal tools for managing and documenting design system components and guidelines.

• Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Meet. Essential for remote team interaction and cross-functional communication.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics. For tracking user behavior, conversion rates, and website performance.

• Product Analytics: Mixpanel, Amplitude, Pendo. For in-depth analysis of user engagement, feature adoption, and user journeys within the product.

• Dashboarding Tools: Tableau, Power BI, Looker (Google Data Studio). For visualizing data and creating reports to communicate insights to stakeholders.

CRM & Automation:

• CRM: Salesforce, HubSpot, Zoho CRM. While not a direct design tool, understanding CRM data can inform user segmentation and personalization strategies.

• Project Management & Documentation: Jira, Confluence, Asana, Trello. Critical for managing design tasks within Agile sprints, tracking progress, and documenting design decisions and processes.

• Integration Tools: Understanding how design integrates with backend systems and APIs will be beneficial, though direct experience with specific integration platforms might not be required.

📝 Enhancement Note: The tool stack is comprehensive for a senior product design role, covering design, research, collaboration, analytics, and project management. Highlighting Jira and Confluence is important as they are explicitly mentioned in the requirements and are standard for Agile environments. The emphasis on "Design Systems" tools is also crucial given the role's responsibility for consistency.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A deep commitment to understanding and serving the needs of restaurant owners, hotels, and independent retailers, placing the customer at the heart of all work.

• Excellence: Striving for the highest standards in design quality, execution, and team performance. This means pushing boundaries and delivering exceptional user experiences.

• Collaboration: A strong emphasis on working together across disciplines (Product, Engineering, Business) and diverse backgrounds to achieve shared goals. Open communication and mutual respect are key.

• Diversity: Valuing a diverse workforce from around the world, recognizing that different perspectives lead to more innovative and robust solutions.

• Agility & Innovation: Embracing a non-hierarchical, agile environment that encourages quick decision-making, adaptability, and a willingness to challenge the status quo to find better ways of working and designing.

Collaboration Style:

• Cross-Functional Integration: The design team is expected to be deeply integrated with Product Management and Engineering, participating actively in sprint planning, backlog refinement, and development cycles.

• Open Feedback Culture: A culture where constructive feedback is regularly exchanged, both within the design team and with cross-functional partners, to drive continuous improvement.

• Knowledge Sharing: Encouraging team members to share insights, best practices, and learnings through design critiques, internal presentations, and documentation.

• Experimentation: A willingness to experiment with new design approaches, tools, and methodologies to optimize processes and product outcomes.

📝 Enhancement Note: The values and collaboration style are derived directly from the company description and are tailored to reflect a modern, agile, and customer-centric tech organization. The emphasis on "Diversity" and "Multi-national talent" is a recurring theme that should resonate with candidates looking for inclusive environments.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling Design Operations: As a new digital venture, establishing and scaling robust design operations, processes, and team structures will be a significant challenge.

• Balancing Innovation with Business Needs: Ensuring that innovative design solutions also meet the pressing business goals and technical constraints of a rapidly growing B2B platform.

• Remote Team Management: Effectively leading and fostering a cohesive, high-performing design team in a fully remote environment, ensuring engagement and productivity.

• Navigating a Competitive Market: Differentiating Makro PRO's platform through superior user experience in a competitive B2B e-commerce landscape.

• Cultural Integration: Harmonizing diverse perspectives from a multi-national team to create a unified design vision and culture.

Learning & Development Opportunities:

• Leadership Development: Opportunities to hone leadership skills through managing a growing team, influencing strategy, and potentially taking on broader responsibilities.

• B2B E-commerce Expertise: Deepening knowledge and experience in the specific design challenges and opportunities within the B2B e-commerce sector.

• Cross-Functional Acumen: Gaining broader business understanding by working closely with product, engineering, and business strategy teams.

• Industry Trends: Staying at the forefront of UX/UI design, design operations, and B2B technology trends through continuous learning and potentially attending industry events.

• Mentorship: The chance to mentor and develop emerging design talent, contributing to the growth of the design community within Makro PRO.

📝 Enhancement Note: The challenges are framed around the context of a "new digital venture" and a "remote solely" setup, which are key characteristics of Makro PRO. The growth opportunities are focused on leadership progression and specialization within a high-growth tech company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to align diverse stakeholders on a complex product design decision. What was your strategy, and what was the outcome?" (Focus on stakeholder management, communication, and negotiation skills.)

• "How would you approach defining the end-to-end product experience for a new feature on our B2B platform, considering both user needs and business objectives?" (Assess your strategic thinking, research planning, and process.)

• "Tell me about a time you challenged the status quo in design or process. What prompted it, how did you advocate for your idea, and what was the result?" (Evaluate your proactivity, innovation, and ability to drive change.)

Company & Culture Questions:

• "What interests you most about Makro PRO's mission to transform the B2B marketplace ecosystem in Southeast Asia?" (Demonstrate your understanding of the company's vision and market.)

• "How do you foster a collaborative and inclusive environment within a remote design team?" (Assess your approach to remote team dynamics and culture building.)

• "Given our agile and non-hierarchical environment, how would you contribute to the team's efficiency and rapid iteration cycles?" (Highlight your adaptability and understanding of agile principles.)

Portfolio Presentation Strategy:

• Narrative Arc: Structure your case studies with a clear beginning (problem), middle (process, challenges, solutions), and end (outcome, impact).

• Highlight Leadership: Explicitly state your role in team management, strategic direction, and cross-functional influence for each project.

• Show, Don't Just Tell: Use visuals effectively – wireframes, mockups, prototypes, user journey maps, and data visualizations.

• Quantify Impact: Present metrics clearly to demonstrate the tangible results of your design efforts.

• Chinese Market Insights: If relevant, discuss how your understanding of the Chinese market influenced your design decisions or how you would approach localization and cultural adaptation.

• Design Operations Focus: Be prepared to discuss how you've improved design processes, managed design systems, or contributed to design operational efficiency.

📝 Enhancement Note: The interview questions are designed to probe leadership capabilities, strategic thinking, and cultural fit, which are crucial for a Senior Manager role. The portfolio presentation strategy is specific to visual and process-heavy roles like product design, with an emphasis on quantifiable results and leadership.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Workable application link provided.

• Tailor your resume: Highlight your experience in product design leadership, UX/UI, Agile methodologies, and any specific experience with B2B e-commerce or marketplace platforms. Ensure your Chinese language proficiency is clearly stated.

• Curate your portfolio: Select projects that best showcase your end-to-end design process, leadership, and impact. Emphasize case studies demonstrating problem-solving, user research, and successful implementation. Prepare to discuss your contributions to design operations and team mentorship.

• Prepare for the interview: Research Makro PRO's mission, values, and target market. Practice articulating your design philosophy, leadership style, and how you manage remote teams. Be ready to discuss your portfolio in detail and potentially tackle a design challenge.

• Highlight Chinese Fluency: Be prepared to demonstrate your spoken and written Chinese proficiency during the interview process, as it is a critical requirement for this role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.