Seasonal Part time Framer Days and Evening

📍 Job Overview

Job Title: Seasonal Part-time Framer (Days & Evenings)
Company: Michaels Stores
Location: Fort Worth, Texas, United States
Job Type: Part-Time
Category: Retail Operations / Custom Services
Date Posted: October 23, 2025
Experience Level: Entry-Level / 0-2 Years
Remote Status: On-site

🚀 Role Summary

• This role is integral to the customer experience, focusing on building relationships and providing creative solutions through custom framing services.
• Responsibilities include managing the framing order process from consultation to completion, ensuring high quality and timely delivery.
• A key aspect involves maintaining store presentation, including the ready-made frame department, and supporting overall store operations such as stocking and customer assistance.
• This position requires a blend of customer service, sales, and operational execution within a retail environment.

📝 Enhancement Note: While the title suggests a "Framer" role, the description emphasizes customer interaction, sales, and general store operations, indicating a hybrid role that includes custom framing as a specialized service alongside broader retail responsibilities. The "seasonal" aspect implies a temporary or peak-season need.

📈 Primary Responsibilities

• Engage customers to understand their framing needs, acting as a design consultant to create memorable framing solutions.
• Execute custom framing orders with a high degree of quality, precision, and adherence to deadlines.
• Maintain and organize the ready-made frame department, ensuring visual merchandising standards are met.
• Assist customers with general shopping needs, locating products, and providing solutions to enhance their in-store experience.
• Operate the cash register accurately and efficiently, adhering to all cash handling and transaction standards.
• Support Omni-channel processes, including order fulfillment and customer pick-ups.
• Participate actively in truck un-load and stocking processes, ensuring adherence to established standards and timelines.
• Maintain a safe, clean, and clutter-free store environment, complying with all Standard Operating Procedures (SOPs) and safety programs.
• Uphold company policies and values, demonstrating a positive and respectful attitude in all customer and team interactions.

📝 Enhancement Note: The core responsibilities highlight a multifaceted role combining specialized custom framing services with general retail duties. The emphasis on "Elevated ABC Deliver" and "personal designer" suggests a structured approach to sales and customer relationship management within the framing department.

🎓 Skills & Qualifications

Education: High school diploma or equivalent preferred.
Experience:

• 0-2 years of experience in a customer-facing role is ideal.
• Prior retail experience is preferred, demonstrating an understanding of store operations and customer interaction.
• Experience in sales, particularly in consultative selling of products or services, is highly beneficial.

Required Skills:

• Basic computer skills for point-of-sale (POS) systems and potential order management software.
• Basic measuring skills for accurate framing order specifications.
• Ability to operate framing equipment and a glass cutter safely and effectively.
• Strong customer service orientation with a friendly and helpful demeanor.
• Cash handling proficiency and accuracy.
• Ability to work collaboratively as part of a retail team.
• Aptitude for problem-solving and addressing customer inquiries.
• Time management skills to balance multiple tasks and prioritize effectively.
• Attention to detail to ensure quality in framing and store presentation.
• Adherence to safety protocols and maintaining compliance with company SOPs.
• Inventory management awareness, particularly for the framing department.
• Merchandising skills to maintain an appealing store environment.

Preferred Skills:

• Previous experience specifically in custom framing or a related craft/art service.
• Proven sales experience, with a track record of meeting or exceeding sales targets within a retail setting.
• Familiarity with visual merchandising principles.

📝 Enhancement Note: The requirements emphasize practical skills and a willingness to learn, aligning with an entry-level position. The "basic" qualifications suggest that extensive prior experience with specialized framing equipment is not a prerequisite, but an ability to learn and operate it is essential.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required for this seasonal, entry-level role, candidates are encouraged to highlight relevant experience in their application materials.
• Examples of successful customer interactions, problem-solving scenarios, or instances where attention to detail led to positive outcomes can be valuable.
• Any personal projects or experiences demonstrating creative problem-solving or craftsmanship in areas like art, design, or DIY crafts might be relevant to showcase passion and aptitude.

Process Documentation:

• Candidates should be prepared to discuss their understanding of and adherence to Standard Operating Procedures (SOPs) and company programs.
• The ability to follow established workflows for customer service, sales transactions, order fulfillment, and store maintenance is crucial.
• Familiarity with or ability to quickly learn processes related to inventory management, merchandising, and visual presentation.

📝 Enhancement Note: For this type of role, a traditional operations portfolio is unlikely. The focus will be on demonstrating practical skills and a customer-centric approach through resumes and interview discussions, rather than a curated collection of projects.

💵 Compensation & Benefits

Salary Range:

• As this is a part-time, seasonal position at Michaels Stores, compensation will likely be at or slightly above the local minimum wage for Fort Worth, Texas. Based on industry standards for similar retail roles in the Dallas-Fort Worth area, a typical hourly range would be approximately $12.00 - $15.00 per hour. This estimate considers the entry-level nature, part-time hours, and seasonal demand.

Benefits:

• Health Insurance: Access to health insurance plans (medical, dental, and vision) may be available, depending on the number of hours worked and employment status.
• Paid Time Off: Accrued paid time off may be offered, potentially for both full-time and part-time team members.
• Tuition Assistance: Michaels offers tuition assistance programs, providing support for continuing education.
• Employee Discounts: A significant employee discount on Michaels products is a key benefit, encouraging creativity and personal use of merchandise.
• Other potential benefits could include retirement savings plans (e.g., 401k) and employee assistance programs.

Working Hours:

• This is a part-time position, with hours varying based on seasonal demand and store needs.
• Shifts will include a mix of days and evenings, and may require weekend availability.
• The total weekly hours are expected to be less than 40, aligning with part-time employment definitions.

📝 Enhancement Note: Salary is estimated based on current market data for similar retail positions in the Fort Worth, Texas area. Benefits listed are based on information provided by Michaels, with the understanding that eligibility for some benefits may depend on employment status and hours worked.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Arts and Crafts Supplies)
Company Size: Michaels operates over 1,300 stores across North America, employing a significant workforce, placing it in the large enterprise category.
Founded: 1973, headquartered in Irving, Texas.

Team Structure:

• This role is part of the in-store retail team, working under the direct supervision of store management (e.g., Store Manager, Assistant Manager, or Framing Department Lead).
• Collaboration is expected with fellow sales associates, stock associates, and potentially other specialized roles within the store.
• The team functions to support a positive customer experience, drive sales, and maintain store operational standards.

Methodology:

• The company emphasizes a customer-centric approach, with a focus on "fueling the joy of creativity."
• Sales and service are guided by specific methodologies, such as "Elevated ABC Deliver" for personal designer interactions.
• Operational efficiency is maintained through Standard Operating Procedures (SOPs) for all aspects of store management, from stocking to customer transactions.

Company Website: www.michaels.com

📝 Enhancement Note: Michaels positions itself as a creative destination. The culture likely fosters a supportive, creative, and customer-focused environment, with an emphasis on teamwork to achieve store objectives. The "seasonal" nature of this role suggests it's an excellent opportunity to gain experience during peak retail periods.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at an entry-level, part-time, and seasonal capacity within the retail operations framework. It serves as a foundational experience in customer service, sales, and visual merchandising.

Reporting Structure: The Framer will report to the Store Management team. This typically includes a Store Manager, Assistant Store Manager, and potentially a Framing Department Lead, who will provide day-to-day guidance and supervision.

Operations Impact: While not a strategic operations role, this position directly impacts the customer experience and revenue generation through custom framing sales and general store sales. Efficient execution of framing orders, quality of work, and positive customer interactions contribute to customer loyalty and repeat business, indirectly supporting broader operational goals of customer satisfaction and sales targets.

Growth Opportunities:

• Skill Development: Opportunity to develop core retail skills in customer service, sales techniques, cash handling, inventory management, and visual merchandising. Specific training will be provided on custom framing equipment and processes.
• Potential for Advancement: Successful performance in this seasonal role could lead to opportunities for continued employment, potentially transitioning to a permanent part-time or even full-time position within Michaels, or gaining a strong reference for future retail roles.
• Cross-Training: Depending on store needs and individual aptitude, there may be opportunities to learn other aspects of store operations beyond framing.

📝 Enhancement Note: This role is an excellent entry point into the retail operations sector, providing hands-on experience in a dynamic environment. Growth potential lies in mastering the specific craft of framing and demonstrating reliability and customer service excellence, which can open doors to more permanent roles within Michaels or the broader retail industry.

🌐 Work Environment

Office Type: This is a retail store environment, specifically within a Michaels arts and crafts store. The role involves direct interaction with the public.

Office Location(s): The position is located at the Michaels store at 359 Carroll Street in Fort Worth, Texas.

Workspace Context:

• The primary workspace will be the retail floor, including the custom framing counter and department, as well as general store aisles.
• The framing shop area contains specialized equipment, including a glass cutter and potentially heat presses, requiring careful operation and adherence to safety protocols.
• Stock rooms may be part of the work environment, and some outdoor work might be required for tasks such as truck unloads.
• The environment is generally climate-controlled, though stock rooms may vary.

Work Schedule:

• Work hours will include a combination of days and evenings to cover store operating hours.
• Flexibility to work weekends and potentially some early mornings (for truck unloads or stocking) is expected.
• As a part-time, seasonal role, hours will fluctuate based on business needs, particularly during peak holiday seasons.

📝 Enhancement Note: The work environment is dynamic and fast-paced, typical of a retail setting. It requires the ability to stand for extended periods, move throughout the store, and handle physical tasks such as lifting. The framing area requires specific attention to safety due to the tools involved.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application: Submit an online application detailing relevant experience and skills.
• Screening: A brief phone screen or initial interview may be conducted by a hiring manager to assess basic qualifications and interest.
• In-Person Interview: A more in-depth interview will likely take place at the store. This may involve a discussion about customer service philosophy, problem-solving scenarios, and a demonstration of basic measuring skills or aptitude for operating equipment.
• Practical Assessment: Candidates may be asked to demonstrate basic measuring skills, explain how they would handle a customer service situation, or discuss their understanding of the framing process.
• Final Steps: Reference checks and a background check may be part of the final hiring process.

Portfolio Review Tips:

• For this role, a formal portfolio isn't expected. Instead, focus on highlighting relevant experiences on your resume and in your interview.
• Be prepared to discuss specific examples of excellent customer service, how you've handled difficult customer situations, or instances where your attention to detail made a difference.
• If you have personal projects involving art, crafts, or framing, be ready to briefly describe them and what you learned.
• Emphasize any experience operating tools or equipment, even if not framing-specific, to show mechanical aptitude.

Challenge Preparation:

• Customer Service Scenarios: Prepare to answer questions about how you would handle a customer who is unhappy with a framing order, or how you would approach a customer who seems unsure about their framing needs.
• Problem-Solving: Think about how you would troubleshoot a situation where a framing order is delayed or if a customer has a unique request.
• Operational Awareness: Be ready to discuss your understanding of safety protocols in a retail or workshop environment, and your approach to maintaining a clean and organized workspace.

📝 Enhancement Note: The interview process will likely focus on assessing soft skills, customer service aptitude, and a willingness to learn the technical aspects of framing. Demonstrating a positive attitude, reliability, and a passion for creativity will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Point-of-Sale (POS) System: Used for processing customer transactions, including sales of ready-made frames and custom framing orders. Familiarity with any retail POS system is beneficial.
• Custom Framing Equipment: Includes specialized tools such as mat cutters, frame saws, jointers, and potentially heat presses. Training will be provided on safe and effective operation.
• Glass Cutter: A specific tool for cutting glass to size for framed items.
• Measuring Tools: Rulers, tape measures, and calipers for precise order specifications.
• Basic Computer Skills: For accessing internal systems, potentially for order entry or communication.

Analytics & Reporting:

• While this role doesn't directly manage analytics, awareness of sales metrics and production targets for the framing department is important.
• Experience with basic data entry or reporting through POS systems or internal portals may be utilized.

CRM & Automation:

• The "Elevated ABC Deliver" methodology suggests a structured approach to customer relationship management within the framing sales process.
• Understanding how to track customer preferences and order history to enhance future interactions could be a component.

📝 Enhancement Note: Proficiency in specific framing machinery is not expected upfront but the ability to learn and safely operate them is critical. Familiarity with retail POS systems is a common expectation for this type of role.

👥 Team Culture & Values

Operations Values:

• Creativity: Michaels' core value is to "fuel the joy of creativity." This role directly contributes by helping customers bring their artistic visions to life through framing.
• Customer Focus: A strong emphasis on building customer relationships and providing exceptional service, ensuring a memorable and positive experience.
• Quality & Craftsmanship: Dedication to producing high-quality custom framing solutions that meet customer expectations and company standards.
• Teamwork & Respect: Collaborating positively with colleagues to achieve store goals and fostering an inclusive, respectful environment for everyone.
• Efficiency & Compliance: Adhering to Standard Operating Procedures (SOPs), safety guidelines, and operational best practices to ensure smooth store functioning.

Collaboration Style:

• The role requires strong collaboration with fellow store associates to ensure seamless customer service across departments.
• Close communication with management is necessary for guidance, feedback, and to address any operational or customer issues.
• A proactive approach to assisting team members and contributing to a positive store atmosphere is valued.

📝 Enhancement Note: The company culture at Michaels is centered around creativity and customer engagement. Team members are expected to be passionate about the arts and crafts, and to contribute to a supportive and inspiring environment for both customers and colleagues.

⚡ Challenges & Growth Opportunities

Challenges:

• Mastering Framing Techniques: Learning to operate framing equipment safely and produce high-quality, precise results can be challenging initially.
• Balancing Multiple Roles: Juggling custom framing consultations and production with general store duties (customer assistance, stocking, cashiering) requires effective time management.
• Customer Expectations: Meeting diverse customer expectations for art preservation, aesthetic design, and budget constraints requires creativity and problem-solving skills.
• Seasonal Fluctuations: Adapting to varying workloads during peak seasons and understanding the temporary nature of the role.

Learning & Development Opportunities:

• On-the-Job Training: Comprehensive training on custom framing techniques, equipment operation, and sales methodologies.
• Customer Service Excellence: Developing advanced customer service and sales skills through direct interaction and feedback.
• Retail Operations Exposure: Gaining practical experience in various aspects of retail store management, from merchandising to inventory control.
• Potential for Continued Employment: Demonstrating strong performance can lead to opportunities for permanent part-time or full-time roles within Michaels.

📝 Enhancement Note: This role offers valuable hands-on experience in a specialized craft within a retail setting. Challenges are primarily learning-curve related, offering significant growth opportunities for individuals eager to develop practical skills and contribute to a creative business.

💡 Interview Preparation

Strategy Questions:

• Customer Service Approach: "Describe a time you went above and beyond to help a customer. How would you handle a customer who is unhappy with the quality of their custom framing order?"
• Problem-Solving: "Imagine a customer needs a frame for an unusually sized or delicate piece of art. How would you approach finding a solution?"
• Teamwork: "How do you contribute to a positive team environment? Describe a time you had to collaborate with a colleague to solve a customer issue."

Company & Culture Questions:

• "What interests you about working at Michaels, particularly in a framing role?"
• "How do you align with Michaels' purpose of fueling the joy of creativity?"
• "What does a positive and inclusive work environment look like to you?"

Portfolio Presentation Strategy:

• While no formal portfolio is required, be prepared to discuss:
  • Relevant Experience: Briefly highlight past roles where you demonstrated customer service, sales, or hands-on skills.
  • Creative Aptitude: Share examples of personal projects, artistic interests, or any experience you have with crafts or design that showcases your creative inclination.
  • Problem-Solving Examples: Be ready with specific anecdotes where you solved a customer's problem or overcame a challenge.

📝 Enhancement Note: Focus on demonstrating enthusiasm for creativity, a strong work ethic, and excellent interpersonal skills. Be prepared to discuss your ability to learn quickly and follow instructions.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Michaels Careers portal.
• Resume Optimization: Tailor your resume to highlight any customer service, sales, or hands-on experience. Use keywords like "customer engagement," "visual merchandising," "sales," "cash handling," and "attention to detail."
• Prepare for Interview Questions: Review common interview questions for retail roles, focusing on customer service scenarios, problem-solving, and teamwork.
• Research Michaels: Familiarize yourself with Michaels' brand, its commitment to creativity, and its product offerings. Understand the role of custom framing within the company.
• Showcase Aptitude: Be ready to discuss your ability to learn new skills, operate equipment safely, and work effectively in a team environment. If you have relevant personal projects, be prepared to mention them concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---