retail senior custom framer
📍 Job Overview
Job Title: Retail Senior Custom Framer Company: Michaels Stores Location: Issaquah-1802 12th Ave NW Ste A, Issaquah, Washington, United States Job Type: FULL_TIME Category: Retail Operations / GTM (Customer-facing Sales & Service) Date Posted: November 01, 2025 Experience Level: Entry to Mid-Level (0-2 years) Remote Status: On-site
🚀 Role Summary
- This role is centered around building strong customer relationships by providing expert custom framing solutions, directly contributing to the retail sales and customer experience objectives.
- The Senior Custom Framer will act as a key point of contact for customers seeking personalized art and memorabilia framing, ensuring a high-quality, memorable, and efficient service.
- This position involves operational duties such as maintaining the framing department's readiness, managing inventory for ready-made frames, and ensuring a safe, clean, and well-organized retail environment.
- The role requires acting in a lead capacity in the absence of the Framing Manager, assisting with team training, and supporting the achievement of key performance indicators (KPIs) related to sales and production.
📝 Enhancement Note: While the title is "Senior Custom Framer," the provided experience level of "0-2 years" suggests this role may be more accurately described as an advanced or lead framer rather than a senior-level position requiring extensive prior leadership experience. The emphasis is on developing customer relationships and delivering quality framing services, with some lead responsibilities.
📈 Primary Responsibilities
- Customer Engagement & Sales:
- Build and nurture customer relationships by understanding their needs and recommending tailored custom framing solutions that align with their artistic vision and budget.
- Utilize Elevated ABC (Assume, Believe, Connect) methodology to engage customers, foster loyalty, and drive sales of custom framing services.
- Provide a welcoming and helpful shopping experience, assisting customers in locating products and offering solutions that meet their creative needs.
- Actively engage customers on the benefits of the Rewards program and facilitate enrollments to enhance customer lifetime value.
- Educate customers on the Voice of Customer (VOC) survey to gather feedback and drive continuous improvement in service delivery.
- Framing Operations & Quality Assurance:
- Accurately complete custom framing orders to high-quality standards and ensure on-time delivery, meeting customer expectations and company service level agreements (SLAs).
- Operate and maintain framing equipment, including glass cutters and heat presses, ensuring safety and operational efficiency.
- Manage the ready-made frame department and other assigned areas, including SISO (Ship-from-Store) and Directed Replenishment processes, to maintain optimal stock levels and visual merchandising standards.
- Adhere strictly to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with all applicable laws, regulations, and internal policies.
- Support loss prevention (shrink) and safety programs by following established protocols and maintaining a secure and hazard-free work environment.
- Team Support & Leadership:
- Act as a lead in the absence of the Framing Manager, demonstrating leadership in operational duties and customer interactions.
- Serve as a resource for other team members, providing assistance and training on framing techniques, customer service standards, and operational procedures.
- Support the Framing Manager in driving the achievement of key performance indicators (KPIs) through effective sales strategies, production efficiency, and customer satisfaction.
- Participate actively in truck un-load and stocking processes, ensuring adherence to truck standards and efficient inventory management.
- General Retail Operations:
- Provide a fast and friendly checkout experience, adhering to all cash handling and transaction processing standards.
- Maintain a safe, clean, and clutter-free store environment, ensuring all public areas are climate-controlled and well-organized.
- Assist with Omni-channel processes, such as online order fulfillment or in-store pickup, to provide a seamless customer experience across all touchpoints.
📝 Enhancement Note: The phrase "Act in lead capacity in the absence of the Framing Manager" indicates a progression path or expectation for this role beyond a standard entry-level position, suggesting it's a stepping stone for further development within the framing department or retail management.
🎓 Skills & Qualifications
Education:
- No specific degree is mandated, but a strong aptitude for learning and applying new skills in a retail and production environment is essential.
Experience:
- Required:
- Basic computer skills for point-of-sale (POS) systems and potentially order management.
- Basic measuring skills with a high degree of accuracy for custom framing projects.
- Demonstrated ability to safely and effectively operate framing equipment, including a glass cutter.
- Preferred:
- Previous retail experience, ideally in a customer-facing sales role.
- Proven experience in selling products and/or services, with a focus on consultative selling and solution-oriented approaches.
- Prior experience in custom framing or a related craft/art service industry.
Required Skills:
- Customer Service Excellence: Ability to build rapport, understand customer needs, and provide exceptional service that leads to repeat business and positive reviews.
- Custom Framing Expertise: Proficiency in understanding framing concepts, materials, and design principles to create aesthetically pleasing and functional solutions.
- Sales Acumen: Skill in consultative selling, identifying customer needs, recommending solutions, and closing sales.
- Operational Adherence: Strong commitment to following Standard Operating Procedures (SOPs) for production, safety, and customer service.
- Quality Control: Meticulous attention to detail to ensure framing orders are produced to the highest standards.
- Product Knowledge: Ability to learn and articulate product features, benefits, and pricing for both custom and ready-made framing options.
- Inventory Management: Understanding of stock management principles for ready-made frames and framing supplies.
- Cash Handling: Proficiency in operating a cash register and accurately processing financial transactions.
- Teamwork & Collaboration: Ability to work effectively with colleagues and support the Framing Manager and other team members.
- Problem-Solving: Capacity to address customer concerns and operational challenges effectively and efficiently.
Preferred Skills:
- Advanced Framing Techniques: Familiarity with specialized framing methods or materials.
- Visual Merchandising: Ability to maintain an appealing and organized retail display for ready-made frames.
- Training & Mentorship: Aptitude for guiding and training new team members on framing processes and customer service techniques.
- KPI Management Awareness: Understanding of key performance indicators relevant to retail sales and production.
📝 Enhancement Note: The "Senior" in the title, coupled with the "0-2 years" experience, suggests the company is looking for candidates with a strong aptitude for learning and a proactive approach to customer interaction and operational tasks, rather than extensive prior leadership experience. The emphasis is on potential and foundational skills.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
- While a formal portfolio may not be strictly required for this specific role, candidates are strongly encouraged to prepare examples of their work and a summary of their contributions to process improvements or customer success.
- Visual Presentation: Be prepared to discuss or showcase examples of custom framing projects, highlighting design choices, material selection, and the final outcome. This can be done through physical examples, photographs, or a digital presentation.
- Process Optimization Examples: Document any instances where you identified an inefficiency in a retail or production process and implemented a solution that improved speed, accuracy, or customer satisfaction.
- Customer Success Stories: Compile brief narratives of challenging customer requests or situations you successfully resolved, demonstrating your problem-solving skills and commitment to customer satisfaction.
- Metrics & Results: If possible, quantify the impact of your contributions. For example, "Increased custom framing sales by X% through proactive customer engagement," or "Reduced framing order errors by Y% by implementing a double-check system."
Process Documentation:
- Candidates are expected to understand and adhere to established Standard Operating Procedures (SOPs).
- Demonstrating an ability to document or suggest improvements to existing workflows is a plus. This could include:
- Workflow Design: Understanding how to map out a process from customer order to final product delivery.
- Implementation & Automation: Familiarity with tools or methods that can streamline processes, even if basic (e.g., efficient use of POS system, organized production workflow).
- Measurement & Analysis: Ability to track key metrics related to framing production time, order accuracy, and customer feedback.
📝 Enhancement Note: For a role at this level, a formal, extensive portfolio is less critical than the ability to articulate past experiences and demonstrate potential through specific examples during the interview process. The focus should be on practical application of skills and a willingness to learn and improve processes.
💵 Compensation & Benefits
Salary Range:
- The base pay range for this position is $17.00 to $20.00 per hour.
- This range reflects the company's commitment to competitive compensation for the specified experience level and responsibilities within the Issaquah, Washington market.
- Methodology: This estimate is derived directly from the provided salary information. For this specific role and location, no further regional adjustments are deemed necessary as the range is explicitly stated. The range likely accounts for the "Senior" aspect of the title, indicating a higher end of pay for entry to mid-level retail positions with specialized skills.
Benefits:
- Health Insurance: Comprehensive coverage including medical, dental, and vision plans.
- Paid Time Off (PTO): Accrued time off for vacation, personal days, and sick leave.
- Tuition Assistance: Support for continuing education and professional development.
- Employee Discounts: Generous discounts on Michaels products and services, a significant perk for those in creative fields.
- Other Potential Benefits (based on company policy and employment status):
- Retirement savings plan (e.g., 401k)
- Life and disability insurance
- Employee Assistance Program (EAP)
- Opportunities for advancement and career growth
Working Hours:
- This is a FULL_TIME position, typically requiring 40 hours per week.
- Work hours will include nights, weekends, and early mornings, reflecting the operational needs of a public retail store.
- Flexibility in scheduling is often expected in retail environments to ensure adequate floor coverage and customer service.
📝 Enhancement Note: The benefits package is robust for a retail position, especially the tuition assistance and employee discounts, which align well with a creative industry and can foster employee loyalty and development. The stated salary range is competitive for a skilled retail associate in the Issaquah area.
🎯 Team & Company Context
🏢 Company Culture
Industry:
- Michaels operates within the Arts and Crafts Retail industry, positioning itself as a leading destination for creative supplies, custom framing, and crafting services in North America. This industry context means the company culture likely values creativity, inspiration, and community engagement.
- Market Position: As a dominant player with over 1,300 stores, Michaels has a significant market presence, influencing trends and customer expectations in the DIY and crafting space. This scale allows for robust operational processes and a structured approach to retail management. Company Size:
- Michaels is a large enterprise, with over 1,300 stores across North America. This implies a structured corporate hierarchy, established operational frameworks, and a diverse workforce.
- Operations Impact: For operations professionals, this size means opportunities to work within well-defined systems, contribute to large-scale initiatives, and potentially see the impact of process improvements across many locations. It also suggests a need for strong adherence to company-wide standards and procedures. Founded:
- Founded in 1973 and headquartered in Irving, Texas, Michaels has a long-standing history in the retail sector. This longevity suggests stability, established brand recognition, and a refined understanding of its customer base and market dynamics.
- Team Structure: The operations team within a Michaels store typically includes a Store Manager, Assistant Store Manager(s), Department Specialists (like the Framing Manager and this Senior Custom Framer role), and Team Members. The Senior Custom Framer will likely report to the Framing Manager or a Store Manager, working closely with fellow retail associates. Cross-functional collaboration is essential, involving interactions with the entire store team to ensure smooth operations, excellent customer service, and efficient inventory management across all departments.
Methodology:
- Data Analysis & Insights: While not a primary data analyst role, the Senior Custom Framer will utilize sales data (e.g., from the POS system) and customer feedback (VOC surveys) to understand customer preferences and identify opportunities for service enhancement.
- Workflow Planning & Optimization: The role requires efficient execution of framing processes and adherence to SOPs. Proactive identification of bottlenecks or inefficiencies in the framing workflow and suggestion of improvements will be valued.
- Automation & Efficiency: Leveraging store systems and tools (POS, inventory management) efficiently contributes to overall operational automation and efficiency.
Company Website: www.michaels.com
📝 Enhancement Note: The company's focus on "fueling the joy of creativity and celebration" suggests a work environment that encourages passion for arts and crafts. The scale of Michaels implies a need for strong process adherence and consistency across all locations, which is crucial for operations roles.
📈 Career & Growth Analysis
Operations Career Level:
- This role, Retail Senior Custom Framer, sits at an entry to mid-level in specialized retail operations. It's a step above a general retail associate, focusing on a specific department (Custom Framing) with added responsibilities like acting as a lead in the manager's absence and training colleagues. It requires a blend of customer-facing sales skills and production/operational execution.
Reporting Structure:
- The Senior Custom Framer typically reports to the Framing Manager. In their absence, they may report directly to the Store Manager or Assistant Store Manager. This structure provides clear lines of authority and support, essential for consistent operational execution.
Operations Impact:
- The Senior Custom Framer directly impacts revenue through custom framing sales and by contributing to overall store sales through excellent customer service and product availability.
- Their role in ensuring quality and timely order fulfillment is critical for customer satisfaction and retention, directly influencing positive reviews and repeat business.
- By acting as a trainer and lead, they contribute to the operational efficiency and skill development of the entire store team, indirectly impacting profitability and customer experience across departments.
Growth Opportunities:
- Operations Skill Development:
- Deepen expertise in custom framing techniques, materials, and design.
- Enhance sales and customer relationship management skills through practical application and company training.
- Develop leadership potential through acting as a lead and training new team members.
- Gain experience in inventory management, visual merchandising, and retail operational procedures.
- Career Progression:
- Framing Manager: The most direct path, leading the framing department, managing staff, and driving sales and production targets.
- Specialty Department Lead/Manager: Opportunity to move into leadership roles in other specialized store departments.
- Store Management: Potential progression into Assistant Store Manager or Store Manager roles, requiring broader retail management expertise.
- Corporate/Support Roles: With significant experience and demonstrated aptitude, opportunities might arise in areas like visual merchandising, training development, or operations support at a regional or corporate level.
📝 Enhancement Note: The "Senior" title, combined with the outlined growth paths, suggests this role is viewed as a developmental position within Michaels, providing a solid foundation for advancement within the company's retail operations structure.
🌐 Work Environment
Office Type:
- This is a public retail store setting, meaning the primary work environment is customer-facing within a Michaels store. The framing area is a specialized section within the larger retail space.
- Workspace Context:
- Collaborative Environment: The role requires constant interaction with customers and fellow team members. The framing department itself is a workspace where collaboration on projects and customer needs is key.
- Tools & Technology: Access to framing equipment (glass cutter, heat press), POS systems for transactions and order entry, and potentially inventory management tools.
- Team Interaction: Opportunities to work closely with the Framing Manager, other framers, and general store associates to ensure a cohesive customer experience and efficient store operations.
Office Location(s):
- The specific location is Issaquah-1802 12th Ave NW Ste A, Issaquah, Washington, United States. This is a physical retail store location.
Workspace Context:
- Customer-Centric Area: The framing department is designed to showcase custom framing possibilities and facilitate consultations with customers.
- Production Space: Behind the customer-facing area, there is a dedicated space for cutting, assembling, and finishing framing orders, which may involve specialized tools and materials.
- Climate Control: Public areas of the store are climate-controlled. Stock rooms may not always be climate-controlled, and some outdoor work might be required for tasks like truck unloading.
- Safety Considerations: The framing shop contains equipment like a glass cutter and heat press, requiring adherence to safety protocols.
Work Schedule:
- This is a FULL_TIME position, typically requiring 40 hours per week.
- Work hours are flexible and will include nights, weekends, and early mornings based on store operating hours and business needs. Retail schedules can vary, and adaptability is key.
📝 Enhancement Note: The work environment is dynamic, demanding both customer interaction skills and the ability to perform detailed production tasks in a retail setting. The requirement for evening and weekend availability is standard for most retail roles.
📄 Application & Portfolio Review Process
Interview Process:
- Initial Screening: Likely a phone or video call with an HR representative or hiring manager to assess basic qualifications, interest, and cultural fit.
- In-Person Interview: This will likely involve meeting with the Hiring Manager (Framing Manager or Store Manager) and potentially other team members.
- Operations-Specific Preparation: Be ready to discuss your understanding of custom framing processes, customer service best practices in a retail setting, and your approach to problem-solving.
- Process Optimization Discussion: Prepare examples of how you have improved efficiency or quality in previous roles, even in small ways. Discuss your understanding of SOPs and why they are important.
- Case Study/Practical Assessment: You might be asked to walk through a hypothetical customer consultation for a framing project, or demonstrate basic measuring and cutting skills.
- Cultural Fit Assessment: The interview will assess your alignment with Michaels' values (creativity, customer focus, teamwork).
- Final Interview/Onboarding: May involve meeting with higher-level management or completing onboarding paperwork and initial training modules.
Portfolio Review Tips:
- Focus on Relevance: If you have a portfolio (physical or digital), curate it to highlight custom framing projects, creative problem-solving in a customer service context, or any process improvements you've implemented.
- Process Improvement Case Studies: For any process improvements, clearly state the problem, your proposed solution, the steps you took, and the measurable outcome (e.g., time saved, error reduction, customer satisfaction increase).
- Metrics Presentation: If you have sales data or production metrics you can share, present them clearly. Quantify your achievements whenever possible. For instance, "Successfully upsold framing packages to X% of customers," or "Maintained a Y% on-time completion rate for custom orders."
- Company-Specific Considerations: Research Michaels' current framing offerings, promotions, and customer service initiatives. Tailor your portfolio presentation to show how your skills align with their business objectives.
Challenge Preparation:
- Operations Exercise: You may be given a scenario involving a customer with a unique framing request or a production issue. Be prepared to outline your step-by-step approach to resolving it, considering customer satisfaction, quality, and efficiency.
- Presentation Strategy: If asked to present a portfolio piece or a solution, structure your thoughts logically: Problem -> Solution -> Execution -> Results. Practice articulating your contributions clearly and concisely.
- Stakeholder Communication: Be ready to discuss how you would communicate with customers about project timelines, potential issues, or design options, and how you would collaborate with colleagues to ensure smooth operations.
📝 Enhancement Note: Given the "0-2 years" experience level indicated, the focus in the interview will likely be on foundational skills, attitude, and problem-solving ability rather than extensive experience. Clear communication and a demonstrated passion for customer service and creative solutions are key.
🛠 Tools & Technology Stack
Primary Tools:
- Custom Framing Equipment:
- Glass Cutter: Essential for precise cutting of glass or acrylic.
- Heat Press: Used for applying adhesive or mounting materials.
- Mat Cutters: For creating professional mat openings.
- Frame Assembly Tools: Miter saws, joiners, staplers, etc., for constructing frames.
- Point-of-Sale (POS) System: For processing customer transactions, managing sales data, and potentially order entry/tracking.
- Measuring Tools: Tape measures, rulers, calipers for accurate project specifications.
Analytics & Reporting:
- POS System Reports: For tracking sales performance, popular products, and transaction volumes.
- Customer Feedback Systems (VOC): For monitoring customer satisfaction and identifying areas for improvement.
- Inventory Management Software: For tracking stock levels of ready-made frames and framing supplies.
CRM & Automation:
- Customer Relationship Management (CRM) Elements: While not a dedicated CRM role, the use of the Rewards program and personalized customer interactions contributes to CRM principles.
- Order Management Systems: Integrated within the POS or a separate system to track custom framing orders from placement to completion.
- Store Operations Software: Potentially used for task management, scheduling, and communication.
📝 Enhancement Note: Proficiency with specialized framing tools is a core requirement. Basic computer literacy and comfort with retail POS systems are essential. The emphasis is on practical, hands-on tool usage and operational software.
👥 Team Culture & Values
Operations Values:
- Customer Focus: Prioritizing customer needs and satisfaction in all interactions and framing solutions. This means actively listening, understanding creative visions, and delivering exceptional service.
- Creativity & Passion: Embracing the company's core mission of fueling creativity. This role involves not just executing orders but also helping customers bring their artistic ideas to life.
- Quality & Craftsmanship: A commitment to producing high-quality custom framing that meets or exceeds customer expectations and adheres to professional standards.
- Teamwork & Support: Collaborating effectively with colleagues, supporting the Framing Manager, and contributing to a positive and productive store environment.
- Efficiency & Accuracy: Balancing the speed of retail operations with the precision required for custom framing, ensuring both timely delivery and error-free work.
Collaboration Style:
- Cross-Functional Integration: Working seamlessly with other store departments to ensure a unified customer experience. This includes assisting customers in other areas when needed and supporting store-wide initiatives.
- Process Review Culture: Openness to feedback on framing processes and a willingness to suggest improvements that enhance efficiency, quality, or customer satisfaction.
- Knowledge Sharing: Actively sharing best practices, tips, and techniques with other team members, particularly in training new associates on framing procedures and customer service.
📝 Enhancement Note: Michaels emphasizes a culture of creativity and customer-centricity. For operations roles, this translates to finding efficient and effective ways to support those core values, ensuring a positive experience for both internal teams and external customers.
⚡ Challenges & Growth Opportunities
Challenges:
- Balancing Sales & Production: Effectively managing customer consultations and sales targets while simultaneously meeting production deadlines for custom framing orders can be demanding.
- Diverse Customer Needs: Catering to a wide range of artistic styles, budgets, and framing requirements, from simple photo prints to complex shadow boxes, requires adaptability and creative problem-solving.
- Pace of Retail: Working in a busy retail environment means handling multiple customer requests, operational tasks, and potential interruptions throughout the day.
- Material Management: Ensuring adequate stock of framing materials, managing inventory for ready-made frames, and minimizing waste are ongoing operational challenges.
Learning & Development Opportunities:
- Advanced Framing Skills: Opportunities to learn new framing techniques, work with a wider variety of materials, and master specialized equipment.
- Sales & Customer Engagement: Developing advanced consultative selling skills, learning about customer psychology in a retail setting, and mastering the art of building customer loyalty.
- Leadership Development: Gaining experience in team lead responsibilities, training peers, and supporting management in operational oversight.
- Industry Exposure: Understanding the broader arts and crafts industry trends, which can inform framing recommendations and customer interactions.
- Formal Training: Michaels offers various training programs, including those focused on product knowledge, customer service, and operational procedures, potentially including specific modules on framing.
📝 Enhancement Note: The challenges presented are typical of specialized retail roles that combine customer service with skilled production work. The growth opportunities are clearly aligned with advancing within the framing department or moving into broader retail management within Michaels.
💡 Interview Preparation
Strategy Questions:
- Operations Strategy & Methodology: "Describe your process for taking a custom framing order from initial customer consultation to final product delivery. How do you ensure accuracy and quality at each step?" (Preparation: Outline your workflow, emphasizing customer communication, measurement, material selection, production, and quality checks.)
- Collaboration & Stakeholder Management: "How would you handle a situation where a customer is unhappy with the proposed framing design or the final product? How would you communicate with the Framing Manager about this issue?" (Preparation: Focus on active listening, de-escalation techniques, problem-solving, and clear communication with both customers and management.)
- Problem-Solving & Efficiency: "Imagine you are short on time and have multiple framing orders due. How do you prioritize your tasks to ensure deadlines are met without compromising quality?" (Preparation: Discuss time management strategies, task prioritization, and how you would communicate potential delays.)
Company & Culture Questions:
- Company Operations Culture: "What do you know about Michaels' commitment to creativity and customer service? How do you see yourself contributing to that?" (Preparation: Research Michaels' mission, values, and recent campaigns. Connect your skills to their brand.)
- Operations Team Dynamics: "Describe your ideal team environment. How do you collaborate with colleagues to achieve common goals?" (Preparation: Emphasize teamwork, support, open communication, and a shared commitment to store success.)
- Operations Impact Measurement: "How do you measure your own success in a retail sales and production role?" (Preparation: Discuss metrics like sales achieved, customer satisfaction scores, order accuracy, and efficiency improvements. Be ready to provide examples.)
Portfolio Presentation Strategy:
- Case Study Structure: If presenting a framing project, use the STAR method (Situation, Task, Action, Result). Describe the customer's request (Situation), your role (Task), the steps you took (Action), and the successful outcome (Result – happy customer, beautiful frame).
- Metrics & ROI: Highlight any quantifiable achievements. If you can't provide hard numbers, describe the positive impact qualitatively (e.g., "This approach significantly enhanced the customer's appreciation for our service").
- Interactive Demonstration: Be prepared to discuss your tools and techniques. If possible, bring a small sample of your work or be ready to explain the process of creating a specific type of frame. Show enthusiasm for the craft.
📝 Enhancement Note: The interview will likely assess your ability to combine customer service skills with practical framing knowledge and operational awareness. Demonstrating a proactive attitude, a willingness to learn, and a passion for creative solutions will be key.
📌 Application Steps
To apply for this Retail Senior Custom Framer position:
- Visit the Michaels Careers website or the provided Workday job portal link.
- Submit your application through the online application form, ensuring all sections are completed accurately.
- Resume Optimization: Tailor your resume to highlight relevant experience in customer service, sales, retail operations, and any specific framing or crafting skills. Use keywords from the job description such as "custom framing," "customer engagement," "sales," "SOPs," and "quality control." Quantify achievements where possible.
- Portfolio Preparation: Gather examples of custom framing projects, either physically or digitally (photos). Be ready to discuss your process, design choices, and customer interactions. If you have examples of process improvements or problem-solving, prepare to share them.
- Interview Preparation: Research Michaels, their custom framing services, and their company values. Practice answering behavioral and situational questions related to customer service, sales, operational efficiency, and teamwork. Prepare to discuss your experience with framing tools and processes.
- Company Research: Understand Michaels' mission ("fuel the joy of creativity and celebration") and how your role as a Senior Custom Framer contributes to this. Familiarize yourself with their Rewards program and any current promotions.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Basic computer skills and measuring skills are required, along with the ability to operate framing equipment. Retail experience and experience in selling products or services to customers are preferred.