Researcher & Product Designer H/F

📍 Job Overview

Job Title: Researcher & Product Designer H/F

Company: Wepoint

Location: Paris, France

Job Type: Full-time

Category: Experience Design / Product Design

Date Posted: April 14, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Spearhead end-to-end digital transformation projects by integrating user-centric research and design methodologies.

• Drive innovation in user experience (UX) and product design by applying design thinking, agile frameworks, and a deep understanding of user needs.

• Collaborate with cross-functional teams, including technology, business, strategy, and data, to deliver impactful digital solutions for clients.

• Facilitate client workshops and stakeholder alignment sessions to define strategic objectives and user expectations for digital products and services.

• Contribute to business development efforts by participating in proposal writing and identifying new opportunities within client engagements.

📝 Enhancement Note: This role is positioned within the "Experience Design" team at Wepoint, emphasizing a holistic approach to creating digital solutions. The "H/F" designation indicates the role is open to all genders. The hybrid work arrangement suggests a blend of in-office collaboration and remote flexibility, common in modern design and consulting firms.

📈 Primary Responsibilities

• Lead comprehensive user research initiatives, including interviews, surveys, field observations, and user testing, to gather actionable insights.

• Analyze research data to identify key user pain points, opportunities for improvement, and strategic decision-making support.

• Define and conceptualize target user visions, translating insights into concrete user experience solutions and product strategies.

• Design intuitive user journeys, wireframes, and high-fidelity mockups, ensuring technical constraints are integrated into design recommendations.

• Facilitate workshops with clients, internal teams, and users to foster collaboration, gather feedback, and align on project objectives and design directions.

• Develop didactic deliverables, adapting communication style to client maturity and audience needs for effective knowledge transfer.

• Collaborate closely with Product Owners, engineering, change management, and other design peers to support value-driven prioritization and product development.

• Champion strong convictions to drive the adoption of designed solutions and foster a culture of continuous improvement.

• Proactively identify and propose innovative solutions both within project scopes and for internal company initiatives.

📝 Enhancement Note: The responsibilities highlight a full-cycle design process, from initial research and strategy to detailed design and implementation support. The emphasis on "driving adoption" and "championing convictions" suggests a consultative aspect to the role, requiring strong persuasive and leadership skills.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of experience in digital design, with a strong focus on user research and user experience (UX) design.

Required Skills:

• Deep understanding of user research methodologies and their application in identifying user needs and pain points.

• Proficiency in UX design principles, including user journey mapping, wireframing, and creating high-fidelity mockups.

• Expertise in Design Thinking and Agile methodologies, with the ability to apply them effectively in project execution.

• Strong communication and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences.

• Demonstrated ability to work independently, take initiative, and proactively solve problems.

• Consulting mindset with the ability to understand client objectives and deliver strategic recommendations.

Preferred Skills:

• Experience in Service Design and UI Design.

• Ability to mentor and guide more junior team members, demonstrating strong pedagogical skills.

• Experience in participating in tender processes and identifying business development opportunities.

• Familiarity with CRM systems, data analysis, and content strategy principles.

📝 Enhancement Note: The requirement for a Master's level degree (Bac+5) in specific fields indicates a strong preference for candidates with a theoretical and academic foundation in user behavior and design principles, beyond just practical experience. The dual requirement for English fluency is crucial for a global consulting firm.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 end-to-end projects that demonstrate a clear understanding of the user research and product design lifecycle.

• For each project, clearly articulate the business objectives, user needs identified, research methodologies employed, design solutions proposed, and the impact of those solutions.

• Include examples of wireframes, user flows, interactive prototypes, and final high-fidelity designs.

• Demonstrate how user feedback and data analysis influenced design iterations and final outcomes.

Process Documentation:

• Provide evidence of structured approaches to user research, including ethical considerations and data collection protocols.

• Detail methodologies for translating research findings into actionable design requirements and strategic recommendations.

• Illustrate the process of iterative design, prototyping, and user testing to refine solutions.

• Showcase experience in documenting design decisions, user journeys, and system specifications for clear communication and handover.

📝 Enhancement Note: A robust portfolio is critical for this role, as it serves as the primary evidence of a candidate's practical skills and process-oriented approach. Emphasis should be placed on demonstrating the tangible impact of their design work.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Internal training and certifications to support continuous professional development.

• Transport and meal allowances to support daily work expenses.

• Access to an innovative digital and tech ecosystem, including resources like a fablab with 3D printers and a startup incubator.

• Modern, collaborative, and convivial workspaces with amenities such as relaxation areas and libraries.

• Opportunities for sports and relaxation activities (e.g., yoga, fitness classes).

• Flexible work charter, including teleworking options.

• On-site medical office access for employee well-being.

Working Hours:

• Standard full-time working hours are approximately 40 hours per week, with flexibility offered through a teleworking charter.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for senior-level design and research roles in a major European tech hub like Paris. The benefits package emphasizes professional development, work-life balance, and a supportive, innovative work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Consulting & Technology Services. Wepoint operates at the intersection of business transformation and technological innovation, serving enterprise and public sector clients. The company emphasizes its commitment to Corporate Social Responsibility (CSR) through its "RESET" approach, focusing on economic, social, environmental, and technological responsibility.

Company Size: Over 3,500 talents in France and globally (Australia, Belgium, Canada, Malaysia, Morocco, Singapore). This indicates a large, established consulting firm with a significant international presence.

Founded: Created in 2002, Wepoint has grown substantially over 20 years, achieving over €500 million in revenue and aiming for €1 billion within four years. This growth trajectory suggests a dynamic and ambitious environment.

Team Structure:

• The "Experience Design" team comprises over 120 talents, highlighting a significant investment in design capabilities.

• Designers collaborate within multidisciplinary teams that include tech, business, strategy, product management, cybersecurity, data, testing, CRM, and content specialists.

Methodology:

• Wepoint utilizes a methodology that blends Research, Strategy, Design, Content, and Operations ("Ops") to craft client experiences.

• A strong emphasis on innovation, technological expertise, and business acumen is core to their approach.

• The company promotes a culture of continuous learning and development through its internal "Onepoint School."

Company Website: https://www.wepoint.com (Inferred from context, as the provided URL was specific to the job posting).

📝 Enhancement Note: Wepoint's culture is characterized by its commitment to innovation, sustainability (RESET approach), and employee development. The scale of the company suggests opportunities for working on large-scale, complex projects with diverse teams.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Senior," requiring at least 5 years of experience and the ability to mentor junior staff. It sits within the "Experience Design" dimension, focusing on user research and product design. The "H/F" designation suggests inclusivity.

Reporting Structure: The Senior User Researcher will likely report to a "Leader Experience Design" or a similar senior design/practice lead. Collaboration will extend across various disciplines (tech, business, strategy, product) and potentially with a "Partner" for high-level client engagements and business development.

Operations Impact: The role directly impacts client success by designing user-centric digital experiences that align with business objectives and drive user adoption. This involves influencing strategic decisions, improving product usability, and contributing to digital transformation initiatives. The ability to participate in "appels d’offre" (tender processes) and identify "opportunités business" underscores the strategic and revenue-generating potential of the role.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of user research (e.g., qualitative, quantitative, ethnography) or product design (e.g., interaction design, service design).

• Leadership: Progress to roles such as Lead UX Designer, Experience Design Manager, or Practice Lead, managing teams and larger client portfolios.

• Consulting Acumen: Develop skills in business development, client relationship management, and strategic advisory.

• Cross-functional Expertise: Gain exposure to and potentially specialize in related fields like product management, data science, or change management.

• Mentorship: Develop leadership and coaching skills by guiding junior designers and researchers.

📝 Enhancement Note: The senior level and the company's growth trajectory offer significant opportunities for career advancement within both technical design expertise and broader consulting leadership. The dual career path (business management vs. expertise) within Wepoint provides structured avenues for growth.

🌐 Work Environment

Office Type: Wepoint offers modern, collaborative, and convivial workspaces designed to foster interaction and innovation. These spaces include amenities like relaxation areas and libraries, suggesting a comfortable and productive environment.

Office Location(s): The primary location is Paris, France. Wepoint also has offices in other French cities (Nantes, Bordeaux, Lyon, Aix-en-Provence, Strasbourg, Rennes) and internationally (Montreal, Sydney, Singapore), indicating a distributed yet connected organizational structure.

Workspace Context:

• Collaboration: Spaces are designed for collaboration, encouraging interaction among design teams and with other disciplines (tech, business, strategy).

• Tools & Technology: Access to an "innovant digital and innovative ecosystem" is mentioned, likely including modern design software, hardware, and potentially advanced tech like 3D printers in a fablab.

• Team Interaction: The environment supports close collaboration with peers, project teams, and clients, facilitating knowledge sharing and collective problem-solving.

Work Schedule: While standard full-time hours are around 40 per week, Wepoint promotes flexibility through a dedicated teleworking charter, allowing for a hybrid work arrangement that balances in-office presence with remote work.

📝 Enhancement Note: The emphasis on "convivial" and "collaborative" spaces suggests a culture that values in-person interaction for brainstorming and team building, while the hybrid model offers flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Contact: A phone screening with the Talent Acquisition team to assess basic qualifications and cultural fit.

• Experience Design Leader Interview: A discussion with a Leader Experience Design to delve into your experience, approach, and suitability for the team.

• Technical Test (Design Challenge): A practical assessment, likely involving a case study or design problem to evaluate your research, design thinking, and problem-solving skills. This is a critical step for showcasing your process and output.

• Partner Interview: A final interview with a Partner, focusing on strategic thinking, business acumen, consulting posture, and overall fit within Wepoint's client-facing operations.

Portfolio Review Tips:

• Project Selection: Curate 3-5 of your strongest projects that best represent the required skills (user research, UX design, strategy, end-to-end execution). Prioritize projects with clear problem statements, well-defined processes, and measurable outcomes.

• Storytelling: Structure your portfolio around narratives. For each project, clearly outline the challenge, your role, the methodologies used, the key insights derived, the design solutions implemented, and the impact (quantifiable if possible).

• Process Emphasis: Clearly articulate your research process, design rationale, and how you iterated based on feedback or data. Show, don't just tell, your thinking.

• Deliverables: Include a range of artifacts: research plans, user personas, journey maps, wireframes, prototypes, and final design mockups. Tailor the presentation to showcase your strength in both research and design.

• Client Context: If possible, frame projects within a client context, demonstrating your ability to understand business needs and deliver value in a consulting environment.

Challenge Preparation:

• Understand the Brief: Carefully analyze the design challenge prompt. Identify the core problem, target users, and any constraints.

• Structure Your Approach: Outline your plan before diving in. This typically involves defining research questions, outlining research methods, sketching initial ideas, developing wireframes/prototypes, and planning for user feedback.

• Time Management: Allocate your time realistically across research, ideation, design, and presentation preparation.

• Presentation: Prepare a concise and compelling presentation of your work. Focus on your thought process, key decisions, and the rationale behind your solutions. Be ready to articulate the business value and user benefits.

📝 Enhancement Note: The interview process is multi-stage, designed to assess both technical skills and consulting capabilities. The design challenge is a crucial component, so thorough preparation and a well-structured portfolio are essential.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (common industry standards for wireframing, mockups, and prototyping).

• User Research Platforms: Tools for surveys (e.g., SurveyMonkey, Typeform), user testing (e.g., UserTesting.com, Maze), and potentially session recording/analytics (e.g., Hotjar).

• Collaboration & Project Management: Tools like Jira, Confluence, Asana, Trello for managing project workflows and documentation.

• Data Analysis: Potentially tools like Google Analytics, Mixpanel, or custom BI tools for analyzing user behavior data.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics for understanding website/app user behavior.

• BI Tools: Tableau, Power BI, Looker for creating dashboards and visualizing performance metrics.

• Reporting Dashboards: Experience creating and interpreting reports related to user engagement, conversion rates, and task completion.

CRM & Automation:

• CRM Systems: Familiarity with CRM platforms like Salesforce, HubSpot, or Microsoft Dynamics is often beneficial for understanding the broader business context and customer data.

• Automation Tools: Awareness of workflow automation principles, though not necessarily hands-on technical implementation for this specific role.

• Integration Tools: Understanding how design decisions might impact or integrate with existing business systems.

📝 Enhancement Note: While specific tools aren't listed, the role implies proficiency in standard UX/Product Design software and an understanding of analytics and CRM systems to inform design decisions and demonstrate impact.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Placing the user at the heart of all thinking and design decisions is paramount.

• Innovation & Transformation: Driving significant change for clients through technology and design expertise.

• Collaboration & Plurality: Working effectively in diverse, multidisciplinary teams and valuing different perspectives.

• Excellence & Quality: Delivering high-quality, impactful solutions that meet client objectives.

• Responsibility (RESET): Commitment to economic, social, environmental, and technological responsibility in all work.

• Proactivity & Initiative: Encouraging team members to propose solutions and take ownership.

Collaboration Style:

• Cross-functional Integration: Seamlessly working with tech, business, data, and strategy teams to create holistic solutions.

• Client Partnership: Building strong relationships with clients, understanding their needs, and co-creating solutions.

• Knowledge Sharing: Actively participating in internal communities of practice, sharing learnings, and mentoring peers.

• Feedback Culture: Openness to constructive feedback and continuous improvement of processes and designs.

📝 Enhancement Note: Wepoint clearly values a collaborative, user-focused, and responsible approach to design and consulting. The emphasis on "plurality" and the "RESET" approach indicates a commitment to diversity and sustainability.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively advocating for users while navigating technical limitations, budget, and client expectations.

• Driving Adoption of New Designs: Overcoming resistance to change and ensuring that designed solutions are effectively implemented and utilized by end-users and clients.

• Navigating Complex Client Organizations: Understanding diverse stakeholder needs and political landscapes within large enterprise or public sector clients.

• Staying Ahead of Technological Trends: Continuously learning and adapting design practices to incorporate new technologies and evolving user behaviors.

• Measuring Design Impact: Quantifying the value and ROI of design interventions in a tangible way for clients.

Learning & Development Opportunities:

• Onepoint School: Access to over 200 internal training programs covering a wide range of skills, including advanced design techniques, consulting methodologies, and leadership development.

• Industry Certifications: Opportunities to pursue relevant certifications in UX, Design Thinking, Agile, or related fields.

• Mentorship Programs: Benefit from guidance from experienced leaders within Wepoint's extensive network.

• Cross-Disciplinary Exposure: Work on diverse projects, gaining exposure to cybersecurity, data science, AI, and other cutting-edge technologies.

• International Exposure: Potential to work on projects with global teams or in international offices, broadening perspectives.

📝 Enhancement Note: The challenges are typical for senior design roles in consulting, requiring strong problem-solving, communication, and strategic thinking skills. The growth opportunities are robust, supported by Wepoint's internal "Onepoint School" and commitment to talent development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital transformation project you led. What was your specific role, methodology, and what was the ultimate business impact?" (Focus on end-to-end process, strategic thinking, and ROI).

• "How do you balance the needs of diverse stakeholders (e.g., users, business, tech) when designing a new product feature or service?" (Demonstrate negotiation, empathy, and prioritization skills).

Company & Culture Questions:

• "What interests you about Wepoint's RESET approach and its commitment to social and environmental responsibility?" (Research Wepoint's sustainability initiatives and articulate alignment).

• "How would you contribute to our multidisciplinary team environment, and what is your preferred collaboration style?" (Emphasize teamwork, knowledge sharing, and cross-functional integration).

Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the problem statement and business goals for each project before diving into the solution.

• Show Your Process: Don't just present final screens. Explain your research methods, key insights, design iterations, and the rationale behind your decisions. Use visuals effectively (e.g., journey maps, personas, wireframes).

• Highlight Your Role: Be specific about your contributions, especially in team projects. Use "I" statements when discussing your individual actions and "we" for collaborative efforts.

• Quantify Impact: Whenever possible, present quantifiable results (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores). If exact numbers aren't available, discuss the intended impact and how you would measure it.

• Conciseness: Practice your presentation to fit within the allocated time. Focus on the most critical aspects of each project.

📝 Enhancement Note: The interview process is designed to assess strategic thinking, consulting capabilities, and practical design skills. Preparing specific examples that align with Wepoint's values and client-focused approach will be key.

📌 Application Steps

To apply for this Researcher & Product Designer position:

• Submit your application through the provided Workday job portal link.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in user research, UX design, Design Thinking, and Agile methodologies, with specific examples of end-to-end project delivery.

• Resume Optimization: Ensure your resume clearly outlines your 5+ years of experience, relevant educational background, and key skills using keywords from the job description (e.g., User Research, UX Design, Digital Transformation, Consulting). Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, research insights, and problem-solving approaches using the STAR method (Situation, Task, Action, Result). Prepare to discuss your portfolio projects in detail and be ready for a design challenge.

• Company Research: Thoroughly research Wepoint's "RESET" approach, their client work, and their company culture to demonstrate genuine interest and alignment during interviews. Understand their positioning in the consulting and tech landscape.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.