Remote Sr UX Researcher

Jobgether
Full-time

📍 Job Overview

Job Title: Remote Sr UX Researcher

Company: Jobgether (on behalf of a partner company)

Location: Minnesota, United States

Job Type: Full-time

Category: User Experience (UX) Research / Product Operations

Date Posted: March 20, 2026

Experience Level: 5+ Years

Remote Status: Fully Remote

🚀 Role Summary

  • Lead high-impact, end-to-end UX research initiatives to significantly shape member experiences across diverse products.

  • Drive product decisions and foster organizational change by advocating for user needs and championing user-centered design principles.

  • Collaborate closely with Product, Design, and Engineering teams to ensure research findings translate into actionable improvements.

  • Mentor cross-functional teams on research methodologies, promoting a data-informed and user-centric culture.

  • Establish and optimize efficient research operations systems to ensure the discoverability and impact of insights.

📝 Enhancement Note: While the title is "Sr UX Researcher", the emphasis on leading initiatives, shaping experiences, influencing decisions, and establishing research operations systems suggests a role with significant strategic and operational responsibilities within the UX domain. This role likely bridges traditional UX research with elements of Product Operations, focusing on the systematic application and impact of research insights.

📈 Primary Responsibilities

  • End-to-End Research Leadership: Own and manage the entire lifecycle of UX research projects, from defining research questions and objectives to planning, execution, analysis, and reporting.

  • Mixed-Methods Research Design: Develop and implement comprehensive research plans utilizing a blend of qualitative (e.g., user interviews, contextual inquiries, usability testing, diary studies) and quantitative (e.g., surveys, A/B testing analysis, usage data analysis) methodologies.

  • Insight Generation & Translation: Identify critical user pain points, unmet needs, and opportunities for product enhancement. Synthesize complex qualitative and quantitative data into clear, compelling, and actionable insights.

  • Strategic Product Influence: Translate research findings into concrete product recommendations that directly inform roadmaps, feature prioritization, and design iterations, ensuring member experiences are understandable and trustworthy.

  • Cross-Functional Collaboration & Mentorship: Act as a key liaison between research, Product Management, Design, Engineering, and Marketing teams. Mentor team members and stakeholders on research best practices, ethical considerations, and effective insight utilization.

  • Research Operations & Knowledge Management: Develop and maintain systems and processes that make research insights easily accessible and discoverable across the organization, fostering a shared understanding of user needs.

  • Stakeholder Engagement & Advocacy: Proactively engage with leadership and cross-functional partners to prioritize research opportunities, communicate findings effectively, and champion user-centricity throughout the product development lifecycle.

  • Methodology Advancement: Stay abreast of emerging research trends, tools, and techniques, and advocate for their adoption where appropriate to enhance research impact and efficiency.

📝 Enhancement Note: The responsibility to "Establish efficient systems for research operations to ensure discoverability of insights" strongly indicates a need for strategic thinking beyond individual research projects. This implies a focus on building scalable processes for knowledge sharing and insight management, aligning with Product Operations principles.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Computer Science, Human Factors, or a related field. Equivalent practical experience will also be considered.

Experience:

  • Minimum of 5 years of professional experience specifically in User Experience (UX) Research, with a strong focus on consumer-facing products.

  • Demonstrated experience within the fintech or travel industries is highly preferred.

Required Skills:

  • Qualitative Research Expertise: Deep proficiency in conducting user interviews, usability testing (moderated and unmoderated), ethnographic studies, and other qualitative methods.

  • Quantitative Research Familiarity: Solid understanding and practical application of quantitative research techniques, including survey design and analysis, A/B testing interpretation, and basic statistical concepts.

  • Data Synthesis & Insight Generation: Exceptional ability to analyze, synthesize, and interpret complex qualitative and quantitative data from multiple sources into clear, actionable insights and strategic recommendations.

  • Tool Proficiency: Experience with industry-standard UX research tools, such as UserTesting.com, Optimal Workshop, Qualtrics, SurveyMonkey, and analytics platforms like Amplitude or Google Analytics.

  • Cross-Functional Collaboration: Proven ability to work effectively with Product Managers, Designers, Engineers, and other stakeholders, influencing decisions through compelling research narratives.

  • Communication & Presentation: Excellent verbal and written communication skills, with a strong ability to present research findings and recommendations persuasively to diverse audiences, including senior leadership.

  • Problem-Solving: Adept at identifying user friction points and translating them into clear product enhancement opportunities.

Preferred Skills:

  • Research Operations (RochOps): Experience in establishing or optimizing processes for research planning, participant recruitment, data management, insight sharing, and knowledge repositories.

  • Fintech/Travel Domain Knowledge: In-depth understanding of user behaviors, needs, and challenges within the financial technology or travel industries.

  • Mentorship Experience: Demonstrated ability to guide and mentor junior researchers or cross-functional team members on research methodologies.

  • Agile Methodologies: Experience conducting research within Agile development frameworks.

  • Accessibility Research: Understanding of accessibility principles and research methods for inclusive design.

📝 Enhancement Note: The emphasis on "establishing efficient systems for research operations" and "mentoring cross-functional teams" suggests that candidates with experience in building research infrastructure or leading research initiatives beyond individual projects will be highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Impactful Case Studies: Showcase 2-3 detailed case studies that demonstrate your ability to lead complex UX research projects from initiation to impact. Each case study should clearly articulate the problem, your research approach, key findings, and the tangible outcomes or product changes driven by your research.

  • Methodological Variety: Include examples that highlight your expertise across both qualitative and quantitative research methods, demonstrating your ability to select the most appropriate approach for different research questions.

  • Insight to Action: Explicitly detail how your research insights were translated into actionable recommendations and how you influenced product decisions or design iterations. Quantify the impact where possible (e.g., "led to a 15% decrease in task completion errors," "informed the redesign of X feature, resulting in Y user satisfaction improvement").

  • Collaboration & Influence: Provide examples of how you collaborated with cross-functional teams (Product, Design, Engineering) and effectively communicated research findings to influence strategy and drive user-centricity.

Process Documentation:

  • Research Planning & Design: Showcase examples of research plans, study protocols, or project briefs that illustrate your systematic approach to defining research scope, objectives, methodology, and participant criteria.

  • Data Analysis & Synthesis: Include examples of how you analyze and synthesize data, such as affinity diagrams, detailed reports, personas, journey maps, or insight summaries that clearly articulate key findings and their implications.

  • Research Operations & Knowledge Sharing: If applicable, include examples or descriptions of systems or processes you've implemented or contributed to for managing research participants, storing research findings, or making insights discoverable across teams.

📝 Enhancement Note: Given the role's emphasis on "establishing efficient systems for research operations," the portfolio should ideally include evidence of process improvement, knowledge management, or the creation of research infrastructure, not just individual research project outputs.

💵 Compensation & Benefits

Salary Range:

Given the "Remote Sr UX Researcher" title, 5+ years of experience, and the comprehensive benefits package, a competitive salary range typical for senior-level UX researchers in the United States is expected. For a fully remote role based in Minnesota (which often aligns with Central or Eastern Time Zone expectations for collaboration), the estimated range is $120,000 - $170,000 USD per year.

📝 Enhancement Note: This estimate is based on industry benchmarks for Senior UX Researchers in the US, considering the remote nature of the role, the specified experience level, and the inclusion of equity options and bonuses. Actual compensation will vary based on the partner company's specific compensation philosophy, the candidate's experience and qualifications, and market conditions. Researching specific salary data for UX Researchers in Minnesota and for remote roles across the US on platforms like Glassdoor, LinkedIn Salary, and Levels.fyi is recommended.

Benefits:

  • Remote-First Flexibility: Enjoy the freedom to work from anywhere, with flexible working hours to accommodate personal needs and optimal productivity.

  • Unlimited Paid Time Off (PTO): A generous policy that allows employees to take time off as needed, promoting work-life balance.

  • Company-Wide Recharge Days: Scheduled days off designed for collective rest and rejuvenation, preventing burnout.

  • Weekly Dining Credits: A monthly stipend or credit for meal delivery services, supporting remote work convenience.

  • Travel Discounts: Exclusive discounts on travel bookings, aligning with the potential travel industry focus.

  • Generous Parental Leave: Comprehensive paid leave for new parents to support family bonding and care.

  • Family Support Benefits: Additional resources or benefits aimed at supporting employees with family responsibilities.

  • Competitive Salary: A strong base salary commensurate with experience and responsibilities.

  • Equity Options: Potential to own a stake in the company's success through stock options.

  • Annual Bonuses: Performance-based bonuses that reward individual and company achievements.

  • Personal Development Funds: A budget allocated for professional growth, including courses, conferences, and certifications.

  • Wellness Budgets: Funds to support physical, mental, and emotional well-being, such as gym memberships or therapy sessions.

Working Hours:

While the specific number of hours is not explicitly stated, a full-time role typically implies around 40 hours per week. The "Remote-First Flexibility" and "flexible hours" suggest that while core collaboration hours may exist, there's a degree of autonomy in structuring the workday.

📝 Enhancement Note: The extensive benefits package, including equity and bonuses, points towards a well-funded startup or a company that prioritizes employee well-being and long-term commitment.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates in sectors likely related to consumer-facing products, with specific mentions of Fintech and Travel as preferred experience areas. This suggests a focus on digital services, financial transactions, or travel planning and booking platforms.

Company Size: The mention of "partner company" and the comprehensive benefits package, including equity options, hints at a growth-stage company – potentially a Series B or later startup, or a well-established company with a strong innovation arm. This typically means a dynamic environment with opportunities for significant impact, but also potential for rapid change.

Founded: The founding date is not provided, but the emphasis on innovation, user experience, and growth suggests a company that has evolved beyond its initial startup phase and is now focused on scaling and refining its product offerings.

Team Structure:

  • UX Research Team: The role implies a dedicated UX Research function, likely within a larger Product or Design organization. The Senior UX Researcher will lead initiatives and potentially mentor junior members or cross-functional collaborators, suggesting a collaborative team environment where research is integrated.

  • Reporting Structure: While not explicitly stated, a Senior UX Researcher typically reports to a Research Lead, Director of UX, Head of Product, or potentially a senior individual contributor role focused on research strategy. The emphasis on influencing leadership suggests direct or frequent interaction with senior stakeholders.

  • Cross-Functional Collaboration: The role emphasizes close collaboration with Product Management, Design, and Engineering. This indicates a highly integrated product development process where research insights are a critical input at various stages of the product lifecycle.

Methodology:

  • Data-Driven Decision Making: The company clearly values evidence-based decision-making, with UX research at its core for shaping product direction.

  • User-Centricity: A strong commitment to understanding and advocating for user needs is paramount, aiming to make experiences "understandable and trustable."

  • Agile & Iterative Development: The fast-paced environment and need for collaboration suggest an agile or iterative approach to product development, where research findings are used to inform continuous improvement.

  • Impact Focus: The role is designed for individuals who want to "drive decisions and foster change," indicating a focus on measurable impact and strategic contribution rather than just executing research tasks.

Company Website: [Company URL - Placeholder, as not provided in input]

📝 Enhancement Note: The focus on "shaping member experiences" and the partner company's likely domain (Fintech/Travel) suggest a company that deals with high-stakes transactions or complex user journeys, where trust and usability are critical.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Researcher. This implies a significant level of autonomy, strategic input, and the ability to lead complex projects independently. It suggests a candidate who is not only skilled in executing research but also in defining research strategy, mentoring others, and influencing product direction at a high level. This role sits at the cusp of individual contribution and potential leadership within the UX research discipline.

Reporting Structure: The Senior UX Researcher will likely report to a Director/VP of Product, Design, or Research. They will work closely with Product Managers, Designers, Engineers, and potentially Marketing leads. The emphasis on influencing leadership means they will have regular exposure to and communication with senior stakeholders across the organization.

Operations Impact: The core impact of this role is to directly influence product strategy and development by ensuring that user needs and behaviors are deeply understood and acted upon. This translates into creating more effective, user-friendly, and trustworthy products, which in turn drives user adoption, retention, satisfaction, and ultimately, business success (revenue, market share). The "fostering change across the organization" aspect means the impact extends beyond specific features to embedding a stronger user-centric culture.

Growth Opportunities:

  • Leadership in Research: Potential to grow into a Research Lead or Manager role, overseeing a team of researchers, defining the research roadmap, and establishing research best practices for the entire organization.

  • Product Strategy Leadership: Transition into broader Product Strategy or Product Management roles, leveraging deep user understanding to define product vision and strategy.

  • Research Operations Specialization: Develop expertise in Research Operations (RochOps), building scalable systems and processes for research, which is a growing and highly valued specialization.

  • Domain Expertise: Deepen expertise in Fintech or Travel, becoming a recognized authority on user behavior within these critical industries.

  • Cross-Functional Leadership: Take on broader leadership roles that span multiple functions, emphasizing the strategic application of user insights across the business.

📝 Enhancement Note: The "Remote-First Flexibility" and potential for significant impact in a growth-stage company offer a compelling career trajectory for ambitious UX researchers looking to make a substantial difference.

🌐 Work Environment

Office Type: This is a Remote-First position, meaning the company's operational model is built around remote work. There are no requirements to be physically present in a specific office location for daily work. Collaboration and communication are conducted virtually.

Office Location(s): While the role is remote, the location is specified as Minnesota, United States. This might indicate that the partner company has a presence or a legal entity in Minnesota, or that they are seeking candidates within a specific timezone (America/Chicago) for better collaboration with existing teams. However, the "work from anywhere" benefit suggests that this might be a preference rather than a strict requirement, provided time zone alignment can be managed.

Workspace Context:

  • Virtual Collaboration Hub: The primary workspace will be digital, relying heavily on tools for communication (e.g., Slack, Microsoft Teams), video conferencing (e.g., Zoom, Google Meet), project management (e.g., Asana, Jira), and collaborative document creation (e.g., Google Workspace, Notion).

  • Autonomy and Flexibility: Employees are expected to manage their own time and workspace effectively to maintain productivity and meet project deadlines. The remote setup fosters a high degree of autonomy.

  • Global Team Interaction: Depending on the partner company's structure, the Senior UX Researcher may interact with colleagues and stakeholders across different time zones and geographical locations.

Work Schedule:

The role offers "Remote-First Flexibility" and "flexible hours." While a standard full-time commitment (approximately 40 hours per week) is expected, individuals have a degree of control over when they work. This flexibility is crucial for balancing personal life and professional responsibilities, but it also requires strong self-discipline and time management skills to ensure effective collaboration with team members in potentially different time zones.

📝 Enhancement Note: The "work from anywhere" benefit is a significant perk, but it's wise for candidates to clarify any specific timezone expectations or limitations with the hiring team during the application process.

📄 Application & Portfolio Review Process

Interview Process:

  1. Application Screening: Jobgether's AI-powered system will conduct an initial objective review against core requirements. Shortlisted candidates are then shared with the hiring company.

  2. Hiring Team Review: The partner company's internal team will review applications and select candidates for initial interviews.

  3. Initial Interview (Recruiter/Hiring Manager): This conversation will likely focus on your background, experience, motivations, and alignment with the role's core responsibilities. Expect questions about your experience in consumer-facing products (Fintech/Travel), your approach to leading research, and your understanding of user-centered design.

  4. Portfolio Presentation & Deep Dive: Candidates will be asked to present a portfolio showcasing their work. This is a critical stage where you'll walk through 1-3 case studies, detailing your process, findings, and impact. Be prepared for in-depth questions about your methodology, decision-making, and how you handled challenges.

  5. Skills Assessment/Case Study: You may be given a take-home assignment or a live case study to solve a specific UX research problem. This assesses your practical skills in research design, analysis, and recommendation generation.

  6. Cross-Functional Interviews: Interviews with key stakeholders (e.g., Product Managers, Designers, Engineers) to assess collaboration style, communication effectiveness, and ability to influence across disciplines.

  7. Final Interview (Leadership): A conversation with senior leadership to discuss strategic alignment, leadership potential, and overall fit with the company culture.

Portfolio Review Tips:

  • Focus on Impact: Clearly articulate the business problem your research addressed and the tangible outcomes or changes resulting from your work. Quantify impact whenever possible.

  • Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Approach (Methodology, Tools) -> Key Findings -> Recommendations -> Impact/Outcome.

  • Showcase Your Process: Detail how you arrived at your conclusions. Explain your rationale for choosing specific research methods and how you synthesized complex data.

  • Highlight Collaboration: Demonstrate how you worked with cross-functional teams, how you incorporated their feedback, and how you communicated your findings effectively to gain buy-in.

  • Be Prepared for Questions: Anticipate questions about your decision-making, challenges encountered, how you handled conflicting data, and how you might approach similar problems differently in the future.

  • Tailor to the Role: Emphasize experiences relevant to consumer-facing products, fintech/travel (if applicable), and leading end-to-end initiatives. Highlight any experience with research operations or mentoring.

Challenge Preparation:

  • Understand the Core Problem: If given a case study, thoroughly understand the user problem or business goal.

  • Outline Your Approach: Plan your research methodology, participant criteria, and analysis plan. Be ready to justify your choices.

  • Focus on Actionable Insights: The goal is not just to identify problems but to propose concrete, user-centered solutions.

  • Communicate Clearly: Practice presenting your findings and recommendations concisely and persuasively, as if you were presenting to product stakeholders.

  • Time Management: Be mindful of any time constraints for take-home assignments or live challenges.

📝 Enhancement Note: The AI screening by Jobgether means candidates should ensure their resume and application clearly highlight keywords and experience matching the job description. The portfolio is crucial for demonstrating practical application and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

  • User Research Platforms: UserTesting.com (essential), Lookback, UserZoom, Maze, or similar tools for conducting usability tests and gathering feedback remotely.

  • Qualitative Data Analysis: Tools like Dovetail, NVivo, or even advanced spreadsheet/document organization for coding, thematic analysis, and synthesizing qualitative data.

  • Survey Tools: Qualtrics, SurveyMonkey, Google Forms, Typeform for designing and distributing surveys.

  • Analytics Platforms: Amplitude, Google Analytics, Mixpanel for understanding user behavior, segmenting users, and interpreting quantitative data.

  • Collaboration & Documentation: Slack, Microsoft Teams, Zoom, Google Workspace (Docs, Sheets, Slides), Notion, Confluence for team communication, document creation, and knowledge sharing.

Analytics & Reporting:

  • Amplitude/Google Analytics: For tracking user journeys, feature adoption, conversion funnels, and identifying behavioral patterns.

  • Data Visualization Tools: Tableau, Power BI, or built-in dashboards within analytics platforms to create compelling reports and communicate insights visually.

  • A/B Testing Tools: Optimizely, VWO, or internal tools for analyzing experiment results and understanding their impact on user behavior.

CRM & Automation:

  • CRM (Indirect Relevance): While not a direct CRM role, understanding how user data feeds into CRM systems (e.g., Salesforce, HubSpot) can be beneficial for understanding the broader customer lifecycle.

  • Project Management Tools: Jira, Asana, Trello for managing research projects, tracking progress, and coordinating with development teams.

📝 Enhancement Note: Proficiency with UserTesting.com and Amplitude is explicitly mentioned as a requirement, making these critical tools to highlight if you have experience with them. Experience in establishing "systems for research operations" also implies familiarity with knowledge management tools or strategies.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A deep-seated belief in understanding and prioritizing the user's needs, goals, and pain points in all product decisions. This translates to a commitment to rigorous research and empathetic design.

  • Data-Driven Decision Making: A culture that values evidence and data over assumptions or opinions. Research findings are seen as critical inputs for strategic planning and tactical execution.

  • Collaboration & Transparency: An environment where teams work together openly, share information freely, and value diverse perspectives. Research insights are meant to be shared widely to foster a collective understanding of the user.

  • Impact & Ownership: A drive to make a tangible difference. Employees are encouraged to take ownership of their work, identify opportunities for improvement, and actively contribute to the company's success.

  • Continuous Learning & Improvement: A commitment to staying current with industry best practices, experimenting with new methodologies, and fostering a growth mindset within the team.

Collaboration Style:

  • Cross-Functional Partnership: A highly collaborative approach where UX Researchers work hand-in-hand with Product Managers, Designers, Engineers, and other stakeholders throughout the product development lifecycle.

  • Insight Sharing & Workshops: Regular sessions to share research findings, conduct synthesis workshops, and collectively brainstorm solutions based on user data.

  • Feedback Culture: An open environment where constructive feedback is welcomed and regularly exchanged to improve both the product and the processes used to build it.

  • Agile Integration: Seamless integration into Agile sprints and ceremonies, providing timely research insights to support iterative development.

📝 Enhancement Note: The emphasis on "making experiences more understandable and trustable" suggests a company that values clarity, reliability, and ethical product development, especially important in Fintech and Travel.

⚡ Challenges & Growth Opportunities

Challenges:

  • Translating Insights into Action: A common challenge in UX research is ensuring that findings are not just documented but actively lead to product changes. This role's emphasis on "driving decisions and fostering change" directly addresses this.

  • Prioritization in a Fast-Paced Environment: Balancing the need for thorough research with the demands of rapid product development and competing priorities from various stakeholders.

  • Establishing Research Operations: Building and maintaining efficient systems for research operations can be complex, requiring strategic planning, stakeholder buy-in, and ongoing maintenance.

  • Influencing Senior Leadership: Effectively communicating complex research findings and advocating for user needs to busy executives who may have different priorities.

  • Remote Collaboration Dynamics: Ensuring effective communication, collaboration, and team cohesion in a fully remote setting, especially across different time zones.

Learning & Development Opportunities:

  • Deep Domain Expertise: Gain specialized knowledge in Fintech or Travel user behaviors and market dynamics.

  • Research Strategy & Operations: Develop expertise in designing and implementing scalable research operations frameworks, a highly sought-after skill.

  • Leadership and Mentorship: Grow into a leadership role, mentoring junior researchers and influencing organizational strategy.

  • Cross-Functional Influence: Hone skills in stakeholder management, communication, and influencing product direction across diverse teams.

  • Industry Conferences & Certifications: Utilize personal development funds to attend leading UX research conferences (e.g., CHI, UXR Conf) or pursue relevant certifications.

📝 Enhancement Note: The "Remote-First Flexibility" and "Personal Development Funds" are key enablers for continuous learning and growth, allowing individuals to shape their career path.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you led a complex UX research initiative from start to finish. What was the outcome?" (Focus on end-to-end ownership, methodology, and impact).

  • "How do you balance qualitative and quantitative research methods to gain a holistic understanding of user needs?" (Demonstrate mixed-methods expertise).

  • "Walk me through a situation where your research findings contradicted initial product assumptions. How did you present this, and what was the result?" (Assess communication, influence, and data advocacy).

  • "How would you approach establishing research operations or improving knowledge sharing for UX insights within a growing company?" (Address the operational aspect of the role).

Company & Culture Questions:

  • "What interests you about our company and this specific role, and why our Fintech/Travel domain?" (Showcase research into the company and alignment with the industry).

  • "How do you ensure user needs are represented and prioritized in a fast-paced, cross-functional product development environment?" (Assess understanding of user-centricity and collaboration).

  • "What are your thoughts on building trust and understanding with users, especially in sensitive areas like finance or travel?" (Gauge alignment with the company's goal of making experiences "understandable and trustable").

Portfolio Presentation Strategy:

  • Select High-Impact Examples: Choose 2-3 projects that best showcase your end-to-end leadership, mixed-methods skills, and demonstrable impact.

  • Tell a Compelling Story: Structure each case study with a clear narrative: problem, your process, key insights, actionable recommendations, and measurable outcomes.

  • Focus on "Why" and "How": Explain your rationale behind methodological choices and how you synthesized data to arrive at insights.

  • Quantify Impact: Whenever possible, use data and metrics to illustrate the positive outcomes of your research (e.g., improved conversion rates, reduced task errors, increased user satisfaction).

  • Be Ready for Deep Dives: Anticipate detailed questions about your methodology, decision-making, and how you handled challenges or unexpected findings.

  • Tailor to the Role: Emphasize aspects relevant to consumer products, Fintech/Travel, and any experience with research operations or mentorship.

📝 Enhancement Note: Given the role's emphasis on "driving decisions and fostering change," the interview preparation should heavily focus on demonstrating your ability to influence stakeholders and translate research into tangible product improvements.

📌 Application Steps

To apply for this operations position:

  • Submit your application through the provided application link (jobs.lever.co).

  • Resume Optimization: Ensure your resume clearly highlights your 5+ years of UX research experience, specific mentions of consumer-facing products, and any experience in Fintech or Travel. Use keywords from the job description such as "UX Research," "Mixed-Methods," "Usability Testing," "Qualitative," "Quantitative," "Data Synthesis," "Research Operations," "User-Centered Design," and tools like "UserTesting" and "Amplitude."

  • Portfolio Preparation: Curate a portfolio that includes 2-3 detailed case studies showcasing your end-to-end research leadership, methodological variety, and demonstrated impact. Focus on how your insights translated into actionable product changes. Be prepared to present this virtually.

  • Company Research: Invest time in understanding Jobgether and its partner company's mission, products, and target audience. Consider how your UX research approach would specifically benefit their user base and contribute to their goals of making experiences understandable and trustable.

  • Interview Practice: Prepare to discuss your experience with specific interview questions, focusing on your ability to lead complex initiatives, influence cross-functional teams, and establish research processes. Practice your portfolio presentation to ensure it is clear, concise, and impactful.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must possess 5+ years of UX research experience, particularly within consumer-facing products in fintech or travel, with strong expertise in qualitative methods. Proven ability to lead complex initiatives, synthesize data clearly, and influence cross-functional teams using research tools like UserTesting and Amplitude is required.