Project Design Manager - Labs

📍 Job Overview

Job Title: Project Design Manager - Labs Company: Thermo Fisher Scientific Location: Remote, Belgium Job Type: FULL_TIME Category: Laboratory Operations / Project Management Date Posted: 2025-09-11T00:00:00 Experience Level: Mid-Level (2-5 years) Remote Status: Remote

🚀 Role Summary

• This role is crucial for managing the design and configuration of laboratory services for clinical trials, ensuring alignment between protocol requirements and operational execution.
• It involves interpreting clinical trial protocols to define central laboratory responsibilities, including sample collection, testing, and disposition.
• The position requires close collaboration with Project Managers and cross-functional teams to ensure database consistency, accurate specification development, and adherence to client needs and internal standards.
• A key aspect is the meticulous configuration of study databases, Collection Flow Charts (CFCs), Kit Specifications, and sample labels to support diverse clinical trial needs.

📝 Enhancement Note: While the title is "Project Design Manager," the core responsibilities and required skills lean heavily into laboratory operations, clinical trial logistics, and data management within a scientific services context. This is not a typical GTM or revenue operations role, but rather a specialized operations function within the life sciences sector. The "Labs" in the title is critical context.

📈 Primary Responsibilities

• Independently review clinical trial protocols to interpret and define Central Lab responsibilities, ensuring comprehensive coverage of all testing and sample management requirements.
• Advise Project Managers on procedural aspects, budgetary considerations, and necessary database configuration changes based on protocol specifications.
• Support Project Managers in reviewing draft laboratory specifications documents for consistency with protocols and budgeted services, providing crucial feedback on discrepancies and system design.
• Configure Collection Flow Charts (CFCs) based on protocol testing needs, assay volumes, sample stability, and testing locations, ensuring appropriate sample allocation.
• Develop and configure Kit Specifications, taking into account testing requirements, sample volumes, stability, study population, assay platforms, and ancillary supply needs.
• Design and configure sample labels according to client-specific needs and collection requirements for accurate tracking and processing.
• Attend internal and external meetings, providing expert input during laboratory specifications development discussions with clients.
• Collaborate cross-departmentally to ensure study database designs meet client requirements and align with internal operational standards and best practices.
• Build study databases and create study deliverables within established timelines, adhering to contract specifications and project plans.
• Support the Project Management group in modifying study database designs, including updates to CFCs, Kit Specifications, and sample labels as per client-driven changes.
• Perform database modifications based on client feedback and evolving study requirements, ensuring data integrity and operational accuracy.
• Adjust work priorities and schedules to meet deadlines, delivering high-quality, accurate, and timely project deliverables.
• Understand, follow, and contribute to the development of department working practice documents and Standard Operating Procedures (SOPs).

📝 Enhancement Note: The responsibilities are highly detailed and technical, focusing on the precise configuration of laboratory testing and sample management systems for clinical trials. This requires a deep understanding of clinical trial workflows, laboratory processes, and data management principles.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or equivalent formal academic or vocational qualification in a relevant scientific or technical field.

Experience:

• A minimum of 2 years of relevant experience demonstrating the knowledge, skills, and abilities required for the role, or an equivalent combination of education, training, and experience.

Required Skills:

• Interpersonal Skills: Ability to adapt to changing priorities and manage multiple assignments with challenging/conflicting deadlines.
• Project Management: Effective skills in managing project timelines, resources, and deliverables within a scientific services context.
• Digital Literacy: Proficient in using standard office software and learning new digital tools.
• Clinical Trial Processes: General knowledge of clinical trial processes and program structures is essential for understanding protocol requirements.
• Attention to Detail: Meticulous focus on accuracy in data configuration, specification development, and protocol interpretation.
• Problem-Solving Skills: Ability to identify and resolve technical challenges related to database design and laboratory processes.
• Written and Verbal Communication: Clear and concise communication for internal team discussions and client interactions.
• Oral Presentations: Ability to effectively present information and project details to internal teams and external clients.
• Technical Problem Resolution: Demonstrated experience in identifying and resolving technical issues in a professional, scientific environment.
• Confidentiality: High degree of discretion and ability to maintain confidentiality with sensitive clinical trial data.
• Teamwork: Positive attitude, enthusiasm for work, and a strong ability to collaborate effectively within a team.
• Adaptability: Flexibility to adjust to evolving project needs and client requirements.
• Time Management: Skill in prioritizing tasks and managing workload to meet deadlines.
• Database Design: Foundational understanding of database structures and their application in managing complex scientific projects.
• Specification Development: Ability to translate complex requirements into clear, actionable specifications for laboratory services.

Preferred Skills:

• Experience with specific Laboratory Information Management Systems (LIMS) or clinical trial data management platforms.
• Familiarity with assay validation and sample stability requirements in a clinical research setting.
• Knowledge of regulatory requirements (e.g., GCP) relevant to clinical laboratory services.

📝 Enhancement Note: The required skills are a blend of soft skills essential for project management and collaboration, alongside technical skills related to data configuration and understanding of clinical trial processes. Emphasis on attention to detail and problem-solving is critical for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Process Flow Documentation: Examples of documented processes for sample handling, testing, and data management within a laboratory or clinical trial setting.
• Database Configuration Examples: Demonstrations of how complex requirements (e.g., protocol specifications, assay volumes) were translated into database configurations or system settings.
• Specification Development Case Studies: Evidence of creating detailed specifications for kits, labels, or testing workflows, highlighting problem-solving and accuracy.
• Data Integrity & Accuracy: Portfolio pieces that showcase a commitment to data accuracy and the implementation of checks to ensure data integrity in scientific projects.

Process Documentation:

• Workflow Design and Optimization: Examples of designing or optimizing workflows for sample processing, testing, or data reporting to improve efficiency and accuracy.
• Implementation and Automation: Demonstrations of implementing new processes or leveraging technology/systems to automate tasks or improve data flow within laboratory operations.
• Measurement and Performance Analysis: Evidence of tracking key performance indicators (KPIs) related to laboratory turnaround times, data accuracy, or client satisfaction, and using this data for continuous improvement.

📝 Enhancement Note: While not explicitly stated as a "portfolio" requirement in the traditional sense, the detailed nature of the responsibilities implies a need for candidates to demonstrate their capabilities through past work. This section infers the types of evidence that would be valuable, focusing on process design, system configuration, and data management in a scientific context.

💵 Compensation & Benefits

Salary Range:

• Given the location (Remote, Belgium), experience level (Mid-Level, 2-5 years), and the specialized nature of the role within a reputable scientific services company like Thermo Fisher Scientific (PPD® Laboratory Services), a competitive salary range is expected. Research for a Project Design Manager I in Belgium within the Life Sciences/Clinical Research sector typically falls between €45,000 - €65,000 annually. This range can vary based on specific experience, qualifications, and the exact responsibilities assigned.

Benefits:

• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plans (e.g., pension contributions).
• Paid time off, including vacation days, sick leave, and public holidays.
• Opportunities for professional development, training, and continuing education.
• Employee wellness programs and resources.
• Potential for performance-based bonuses or incentives.
• Access to Thermo Fisher Scientific's global network and resources.

Working Hours:

• Standard working hours, typically Monday to Friday. The role implies a full-time commitment, likely around 40 hours per week, with flexibility to manage project deadlines.

📝 Enhancement Note: Salary estimates are based on general market data for similar roles in Belgium. Specific benefits packages are standard for large multinational corporations like Thermo Fisher Scientific and are geared towards supporting employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Scientific Services / Clinical Research Organization (CRO). Thermo Fisher Scientific, through its PPD® Laboratory Services division, is a global leader in supporting scientific research and clinical trials, playing a critical role in drug development and patient health improvement. The industry demands precision, scientific rigor, and adherence to strict quality standards.

Company Size:

• Thermo Fisher Scientific is a very large, global corporation with over 100,000 employees. This scale offers significant resources, stability, and opportunities for career advancement, but may also mean more structured processes and potentially larger, more specialized teams.

Founded:

• Thermo Fisher Scientific was formed in 2006 through the merger of Thermo Electron and Fisher Scientific. PPD was acquired by Thermo Fisher Scientific in 2022. This history reflects a legacy of scientific innovation and growth through strategic consolidation.

Team Structure:

• The Project Design Manager likely operates within the PPD® Laboratory Services operations division.
• They would report to a Project Design Lead, Project Manager, or a departmental manager overseeing laboratory services configuration.
• The role involves significant cross-functional collaboration with Project Management, Scientific Operations, Client Services, IT/Database teams, and potentially Quality Assurance.

Methodology:

• Data Analysis and Insights: Utilizes protocol data, assay volumes, and sample stability information to drive design decisions.
• Workflow Planning and Optimization: Focuses on designing efficient and accurate processes for sample management and testing within clinical trials.
• Automation and Efficiency Practices: Implements and configures systems (like databases and kits) to automate processes and enhance operational efficiency.

Company Website:

• https://thermofisher.com/
• https://www.ppd.com/ (part of Thermo Fisher Scientific)

📝 Enhancement Note: Thermo Fisher Scientific's mission and values ("Integrity, Intensity, Innovation, Involvement") are foundational. For a Project Design Manager, this translates to a focus on meticulous work, scientific excellence, collaborative problem-solving, and a commitment to client success in the critical field of clinical research.

📈 Career & Growth Analysis

Operations Career Level:

• This role is positioned as an entry to mid-level specialist within laboratory operations and project management. It requires a foundational understanding of clinical trial processes and the ability to independently manage specific design and configuration tasks.

Reporting Structure:

• Typically reports to a senior Project Manager, Project Design Lead, or Operations Manager within the PPD® Laboratory Services unit. The reporting line would be within a team dedicated to study design and setup.

Operations Impact:

• The Project Design Manager's work directly impacts the efficiency, accuracy, and cost-effectiveness of clinical trial laboratory services. Proper design ensures that samples are collected, tested, and tracked correctly, which is fundamental to generating reliable data for drug development. Errors in design can lead to sample loss, incorrect testing, delays, and increased costs, potentially jeopardizing trial integrity.

Growth Opportunities:

• Operations Skill Advancement: Progression to Senior Project Design Manager, specializing in complex protocols or specific therapeutic areas.
• Project Management Specialization: Transition into a full Project Manager role, taking broader responsibility for client accounts and overall study execution.
• Scientific Operations Leadership: Potential to move into management roles overseeing teams responsible for laboratory setup, sample processing, or data management.
• Client Services/Business Development: Leverage deep understanding of laboratory services to transition into client-facing roles.
• Training and Development: Opportunities to become a subject matter expert (SME) in specific laboratory processes, systems, or regulatory requirements.

📝 Enhancement Note: The career path for this role is clearly defined within the scientific services operations domain. Growth involves deepening technical expertise, expanding project management capabilities, or moving into leadership and client-facing roles, leveraging operational knowledge.

🌐 Work Environment

Office Type:

• The role is described as "Office" and "Remote," indicating flexibility. When working from an office, it would likely be a professional office setting, not a lab bench environment, supporting administrative and system configuration tasks.

Office Location(s):

• The role is listed as Remote in Belgium, with potential for remote work in the United Kingdom also indicated. This suggests a distributed team model.

Workspace Context:

• Collaborative Environment: The role necessitates close interaction with project teams, requiring effective communication and collaboration tools.
• Operations Tools and Technology: Access to specialized software for database configuration, project management, and potentially LIMS or other laboratory data systems.
• Operations Team Interaction: Regular communication with project managers, scientific staff, and client services to ensure seamless study execution and client satisfaction.

Work Schedule:

• Standard working hours (Monday-Friday) are expected, with a focus on meeting project deadlines. The remote nature allows for flexibility in managing personal work-life balance, provided project commitments are met.

📝 Enhancement Note: The remote aspect is a key feature, suggesting a work environment that relies heavily on digital collaboration tools and self-management skills. The "Office" environmental condition likely refers to the general office-based nature of the tasks rather than mandatory office attendance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter conducts a preliminary assessment of qualifications and experience.
• Hiring Manager Interview: Focus on role-specific experience, understanding of clinical trials, and technical skills related to database design and specifications. Expect questions about project management approaches.
• Team/Peer Interview: May involve meeting with potential colleagues or team members to assess cultural fit, collaboration style, and teamwork capabilities.
• Technical Assessment/Case Study: Candidates might be given a hypothetical protocol or scenario to design a basic laboratory workflow, configure a sample kit, or identify potential protocol discrepancies. This assesses problem-solving and technical aptitude.
• Final Interview: Potentially with a senior leader to discuss career aspirations and overall fit within the organization.

Portfolio Review Tips:

• Process Improvement Case Study: Prepare a concise case study detailing a specific process you optimized in a previous role. Focus on the problem, your solution (e.g., configuration change, new workflow), and the measurable results (e.g., reduced errors, faster turnaround).
• Metrics Presentation: Be ready to discuss how you measure success in your operations work. Highlight metrics related to data accuracy, efficiency, adherence to timelines, and client satisfaction. Quantify achievements whenever possible.
• Company-Specific Considerations: Research Thermo Fisher Scientific's mission, values, and recent work in clinical services. Tailor your portfolio examples to demonstrate how your skills align with their operational standards and client needs.
• Clarity and Conciseness: Ensure any portfolio documents or presentations are clear, well-organized, and easy to understand, even for those not deeply familiar with the specific technical details. Highlight your role and contribution clearly.

Challenge Preparation:

• Scenario-Based Questions: Practice responding to hypothetical scenarios involving protocol interpretation, identifying database mismatches, or resolving sample processing issues.
• Data Analysis Approach: Be prepared to discuss how you approach analyzing data from protocols to derive requirements for system configuration.
• Stakeholder Communication: Think about how you communicate complex technical information to different audiences (e.g., project managers, clients, internal operations teams).

📝 Enhancement Note: The interview process is likely to be thorough, evaluating both technical proficiency and soft skills. A portfolio, even if informal (e.g., examples of work, case studies), demonstrating practical application of skills in process design, system configuration, and problem-solving will be highly advantageous.

🛠 Tools & Technology Stack

Primary Tools:

• Clinical Trial Management Systems (CTMS): Familiarity with CTMS platforms used by CROs for managing study data and workflows.
• Laboratory Information Management Systems (LIMS): Understanding of LIMS principles and how they are configured for specific testing and sample tracking.
• Database Configuration Tools: Specific internal or commercial software used by Thermo Fisher Scientific for configuring study databases, CFCs, and kit specifications.
• Project Management Software: Tools like Microsoft Project, Asana, Jira, or similar for task tracking and team collaboration.

Analytics & Reporting:

• Microsoft Excel/Google Sheets: For data analysis, creating matrices, and basic reporting.
• Business Intelligence (BI) Tools (e.g., Tableau, Power BI): Potentially used for more advanced data visualization and trend analysis, though not explicitly mentioned.

CRM & Automation:

• CRM Systems (e.g., Salesforce): May be used for client management and tracking, although less directly for this role's core functions.
• Internal Workflow Automation Tools: Any proprietary or standard tools used to streamline internal processes.
• Integration Tools: Understanding of how different systems (LIMS, CTMS, client systems) might need to integrate, though direct integration work might be handled by IT.

📝 Enhancement Note: Proficiency with specialized clinical trial laboratory systems and data management platforms is key. While specific tool names aren't provided, candidates should highlight experience with any system that involves configuring parameters for testing, sample tracking, or data flow.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding ethical standards and ensuring accuracy in all data and process configurations, crucial for patient safety and reliable clinical trial results.
• Intensity: A commitment to working diligently and effectively to meet the demanding timelines and complexities of clinical trials.
• Innovation: Seeking new and improved ways to design laboratory processes and configure systems to enhance efficiency and client service.
• Involvement: Actively participating in team projects, cross-functional collaborations, and contributing to a positive and productive work environment.
• Data-Driven Decision-Making: Relying on protocol details, scientific data, and performance metrics to inform design choices and process improvements.
• Efficiency and Accuracy: A strong focus on both streamlining processes and ensuring the highest level of accuracy in all operational outputs.

Collaboration Style:

• Cross-functional Integration: Working closely with project managers, scientific experts, and other operational teams to ensure all aspects of a clinical trial's laboratory needs are met.
• Process Review and Feedback: Participating in regular reviews of protocols and specifications, providing constructive feedback to colleagues and clients.
• Knowledge Sharing: Contributing to a culture of learning by sharing best practices, insights, and solutions with team members.

📝 Enhancement Note: The company's stated values are directly applicable to an operations role in this field. Candidates should clearly articulate how they embody these values in their daily work, particularly in relation to precision, collaboration, and problem-solving within a scientific context.

⚡ Challenges & Growth Opportunities

Challenges:

• Interpreting Complex Protocols: Clinical trial protocols can be lengthy, detailed, and sometimes ambiguous, requiring careful interpretation to define precise laboratory requirements.
• Balancing Client Needs with Internal Capabilities: Ensuring that client requests are met while adhering to internal SOPs, system limitations, and budgetary constraints.
• Managing Multiple Conflicting Deadlines: Juggling numerous study setups simultaneously, each with its own unique requirements and timelines.
• Adapting to Evolving Requirements: Responding to protocol amendments or client-driven changes that necessitate re-configuration of existing study designs.
• Ensuring Data Integrity Across Systems: Maintaining accuracy and consistency when configuring databases, kits, and labels that feed into broader clinical trial data management.

Learning & Development Opportunities:

• Operations Skill Advancement: Developing expertise in specific laboratory assays, sample handling techniques, and advanced database configuration.
• Industry Certifications: Pursuing certifications related to clinical trial management or laboratory operations.
• Operations Mentorship: Learning from experienced project managers and design leads within PPD® Laboratory Services.
• Leadership Development: Opportunities to lead specific projects or mentor junior team members as experience grows.

📝 Enhancement Note: This role presents intellectual challenges related to scientific interpretation and system design. Growth hinges on mastering these complexities, expanding technical knowledge, and developing project management and client-facing skills.

💡 Interview Preparation

Strategy Questions:

• Protocol Interpretation & Design: "Describe your process for reviewing a clinical trial protocol to identify central lab responsibilities. How do you ensure all necessary testing and sample handling requirements are captured?" (Focus on systematic approach, attention to detail, and use of protocol sections.)
• Collaboration & Stakeholder Management: "Tell me about a time you had to work with a Project Manager or a client to resolve a discrepancy in study specifications. How did you approach the conversation and what was the outcome?" (Highlight communication, problem-solving, and client-service orientation.)
• Problem-Solving & Efficiency: "Imagine a scenario where a protocol specifies a unique sample collection requirement not easily accommodated by standard kit configurations. How would you approach designing a solution?" (Demonstrate creative problem-solving, understanding of logistics, and focus on efficiency.)

Company & Culture Questions:

• Values Alignment: "How do Thermo Fisher Scientific's values of Integrity, Intensity, Innovation, and Involvement resonate with your work style and career goals?" (Connect your past experiences and work ethic to these core values.)
• Team Dynamics: "Describe your ideal team environment. How do you contribute to a collaborative and supportive team culture, especially in a remote setting?" (Emphasize proactive communication, shared responsibility, and positive contribution.)
• Impact Measurement: "How do you measure the success of your work in designing laboratory processes? What metrics would you use to demonstrate your impact on a clinical trial's efficiency or data quality?" (Focus on accuracy, timeliness, and client satisfaction.)

Portfolio Presentation Strategy:

• Process Improvement Narrative: Structure your portfolio examples as mini case studies. Clearly state the "before" (the challenge or requirement), the "during" (your design/configuration process), and the "after" (the outcome or benefit).
• Quantify Impact: Where possible, use numbers to demonstrate the impact of your work. For example, "Reduced sample labeling errors by 15% through improved configuration," or "Ensured 100% protocol alignment for X studies."
• Systematic Approach: Walk through your thought process for configuring a complex study, explaining the rationale behind your choices for sample collection, testing, and labeling.

📝 Enhancement Note: Interview preparation should focus on demonstrating a methodical approach to problem-solving, a strong understanding of clinical trial logistics, and the ability to translate complex scientific requirements into operational specifications. Highlighting collaboration and attention to detail will be key.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Thermo Fisher Scientific careers portal.
• Resume Customization: Tailor your resume to highlight experience in clinical trial processes, laboratory operations, data management, and project coordination. Use keywords from the job description, such as "protocol review," "database configuration," "kit specifications," "sample management," and "project management." Quantify achievements with metrics.
• Portfolio Preparation: Compile examples of your work that demonstrate your ability to design processes, configure systems, and solve problems related to sample handling, testing, or data management. This could include process flowcharts, specification documents, or brief case studies of past projects.
• Interview Practice: Prepare to discuss your experience with clinical trial protocols, your approach to managing multiple projects, and how you ensure accuracy and efficiency in your work. Practice answering behavioral questions using the STAR method (Situation, Task, Action, Result).
• Company Research: Familiarize yourself with Thermo Fisher Scientific, PPD® Laboratory Services, and their role in the broader scientific and healthcare landscape. Understand their mission and values to better align your responses during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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