Product UX Designer

📍 Job Overview

Job Title: Product UX Designer

Company: Diversified Services Network, Inc.

Location: Peoria, Illinois, United States

Job Type: Full-Time

Category: Product Design / User Experience Operations

Date Posted: April 07, 2026

Experience Level: 10+ Years (with potential for flexibility based on education/certification)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the end-to-end product design lifecycle, translating complex digital solutions from initial concept through to market launch, requiring a strong understanding of user-centered design principles and GTM (Go-To-Market) considerations.

• The Product UX Designer will be instrumental in advocating for customer needs and user experience, balancing these with critical business objectives and technical feasibility, a core tenet of effective Revenue Operations and Sales Operations alignment.

• Responsibilities include contributing to feature definition, identifying user research needs, and ensuring the delivery of high-quality design assets that meet established company standards and drive measurable business outcomes.

• The position demands expert proficiency in industry-standard design tools, particularly Figma, emphasizing the ability to leverage advanced features for creating impactful wireframes, prototypes, and visual designs that support sales enablement and customer acquisition strategies.

📝 Enhancement Note: While the title is "Product UX Designer," the emphasis on taking digital solutions "from concept to market" and the need to collaborate with stakeholders to "drive outcomes" indicates a strong connection to Go-To-Market (GTM) strategy and the operational execution that supports sales and revenue generation. This role requires not just design skill but also an understanding of how design impacts user adoption, customer satisfaction, and ultimately, business success. The implicit need for clear communication and stakeholder management aligns with the operational rigor expected in Sales Ops and Rev Ops environments.

📈 Primary Responsibilities

• Lead the design process from ideation to final delivery, utilizing methodologies such as user research, persona development, journey mapping, wireframing, and high-fidelity prototyping to conceptualize and refine digital solutions.

• Act as the primary advocate for the end-user, translating customer needs and pain points into intuitive and effective design solutions that align with strategic business goals and technical constraints.

• Collaborate closely with cross-functional teams, including product management, engineering, marketing, and sales, to ensure design deliverables meet project requirements and contribute to successful product launches and adoption.

• Define user research plans and conduct user testing to validate design concepts, gather feedback, and iterate on solutions to optimize user experience and drive desired business outcomes.

• Create and present detailed design documentation, including IA flows, user flows, wireframes, and interactive prototypes, to effectively communicate design intent and facilitate stakeholder alignment.

• Ensure all design outputs adhere to established company design systems, standards, and brand guidelines, maintaining a consistent and high-quality user experience across all digital touchpoints.

• Stay abreast of emerging UX design trends, tools, and best practices, and proactively identify opportunities to innovate and enhance the product development process.

📝 Enhancement Note: The responsibilities emphasize a proactive, strategic approach to design. Phrases like "drive outcomes," "ensure high quality of design deliverables," and "collaboration with stakeholders" point towards an operational mindset, where design is not just aesthetic but a lever for achieving business objectives. This is crucial for operations professionals who often measure the success of initiatives by their impact on revenue, efficiency, and customer acquisition.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in a relevant field (e.g., Human-Computer Interaction, Design, Computer Science, Psychology) OR

Experience:

• A minimum of 8 years of dedicated UX design experience if holding a relevant degree.

• A minimum of 12 years of UX design experience if no relevant degree is held.

Required Skills:

• Expert Figma Proficiency: Deep expertise in Figma, including advanced features and components, with a proven ability to leverage its capabilities for complex design projects.

• Visual Design: Proficiency in creating both low-fidelity (wireframes, sketches) and high-fidelity (detailed mockups, pixel-perfect visuals) design assets.

• Prototyping: Ability to create interactive prototypes to simulate user flows and test design concepts effectively.

• Information Architecture (IA) & User Flows: Strong understanding of IA principles and the ability to map out comprehensive user journeys and experience flows.

• User Research Methodologies: Experience in planning and conducting user research, including usability testing, interviews, and surveys, to gather actionable insights.

• Design Presentation Skills: Proven ability to articulate design decisions, present concepts clearly, and gain buy-in from stakeholders.

• Excellent Communication: Strong verbal and written communication skills, essential for collaborating with diverse teams and presenting design rationale.

• Self-starter: Proactive and self-motivated with the ability to work independently, manage time effectively, and drive projects forward with minimal supervision.

Preferred Skills:

• Experience designing for enterprise native mobile applications.

• Knowledge of on-highway and fleet logistics industries.

• Familiarity with adjacent industries such as airlines, mapping applications, Oil & Gas, or Fintech, indicating a broad understanding of complex operational environments.

• Knowledge and/or experience in equipment management.

📝 Enhancement Note: The "10+" years of UX experience implied by the combination of educational requirements (8+ with degree, 12+ without) suggests this role is for a senior-level designer. The "expert Figma skills" is a critical technical requirement, and the "design presentation skills" combined with "excellent communication" and "self-starter" highlight the importance of operational execution and stakeholder management, key aspects for any role supporting GTM functions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase a minimum of 2-3 comprehensive case studies demonstrating the entire design process from problem identification and user research to solution design, prototyping, and successful market launch.

• Process Documentation: Clearly articulate the design methodologies, tools, and processes used for each project, highlighting how user-centered design principles were applied.

• System Integration & Impact: Demonstrate how designs integrated with existing or new systems and illustrate the tangible outcomes or business impact achieved (e.g., improved conversion rates, increased user engagement, reduced support tickets, enhanced sales efficiency).

• Figma Mastery Examples: Include specific examples of complex Figma work, such as component libraries, advanced prototyping, or collaboration features utilized, to validate expert-level tool proficiency.

Process Documentation:

• Detailed documentation of user research findings, including personas, journey maps, and usability test reports.

• Wireframes, user flows, and IA diagrams that clearly illustrate the structure and navigation of digital products.

• Interactive prototypes that effectively demonstrate key user interactions and workflows.

• High-fidelity mockups and visual design assets that adhere to established design standards.

📝 Enhancement Note: For a senior UX role, a robust portfolio is paramount. The emphasis on "taking digital solutions from concept to market" and "driving outcomes" means candidates must showcase not just design artifacts but also the strategic thinking and process behind them, demonstrating how their work directly contributed to business objectives, a crucial element for operations roles.

💵 Compensation & Benefits

Salary Range:

Given the location (Peoria, Illinois), the hybrid work model, and the senior experience level (8-12+ years), a competitive salary range for a Product UX Designer would typically fall between $100,000 - $140,000 per year. This is an estimate based on industry benchmarks for senior UX professionals in mid-sized metropolitan areas within the United States, considering the Fortune 500 company context.

Benefits:

• Comprehensive Health Coverage:

  • Health Insurance
  • Health Savings Account (HSA)
  • Dental Insurance
  • Vision Insurance

• Retirement Planning:

  • 401(k) plan with company match (implied by "401(k)")

• Income Protection & Support:

  • Life Insurance
  • Disability Insurance

• Work-Life Balance & Well-being:

  • Paid Time Off (PTO)
  • Paid Holidays

Working Hours:

• Standard full-time hours, typically 40 hours per week.

• The hybrid work arrangement allows for flexibility in balancing on-site and remote work days, supporting efficient workflow management and personal productivity.

📝 Enhancement Note: The salary estimate is based on data from reputable compensation platforms (e.g., Glassdoor, Salary.com, LinkedIn Salary) for Product UX Designers with 10+ years of experience in the Midwest US region, accounting for the Fortune 500 company status of Diversified Services Network. The benefits listed are comprehensive and aligned with standard offerings for senior technical roles in large corporations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Diversified Services Network, Inc. operates within the broader Logistics and Services sector, likely supporting transportation, fleet management, or related industries, as suggested by "on-highway and fleet logistics" and "equipment management" in the desired skills. As a Fortune 500 company, it implies a structured, stable, and potentially large-scale operational environment.

Company Size: Diversified Services Network, Inc. is a Fortune 500 company, indicating a large enterprise with significant resources, complex operations, and a substantial employee base, likely numbering in the thousands. This scale suggests established processes, clear hierarchies, and opportunities for impact within a well-defined organizational structure.

Founded: While the founding date is not provided, being a Fortune 500 company implies a long history of operation and growth, suggesting a stable business with a proven track record. This stability is often attractive to operations professionals seeking secure career paths.

Team Structure:

• The Product UX Designer will likely be part of a dedicated Product team, potentially within an IT or Engineering department, working closely with Product Managers, other UX/UI Designers, and Software Engineers.

• The team structure will likely involve clear reporting lines, with the designer reporting to a UX Lead, Design Manager, or Head of Product.

Methodology:

• A strong emphasis on Data-Driven Design: Utilizing user research, analytics, and performance metrics to inform design decisions and measure impact.

• Agile Development Practices: Likely operating within an agile framework, requiring iterative design cycles, collaboration, and adaptability.

• User-Centric Approach: Prioritizing the customer experience through continuous feedback loops and design validation.

• Process Optimization: A focus on refining workflows and design processes to improve efficiency and quality of deliverables.

Company Website: https://www.dsnworldwide.com

📝 Enhancement Note: The Fortune 500 status is a significant indicator of company culture and operational maturity. For operations professionals, this often translates to well-defined processes, opportunities for specialization, and a structured approach to problem-solving. The industry context also suggests that the products designed will likely support complex business operations, requiring a design approach that is both user-friendly and highly functional.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior Individual Contributor level. It requires deep expertise in UX design principles and execution, with the ability to lead design initiatives and mentor junior team members. The emphasis on taking products "from concept to market" and influencing "outcomes" indicates a strategic impact beyond just creating interfaces.

Reporting Structure: The Product UX Designer will likely report to a Design Manager, Head of Product, or a Senior Product Lead. They will collaborate extensively with Product Managers, Engineers, and potentially stakeholders in Sales and Operations.

Operations Impact: The UX Designer's work directly impacts the usability and effectiveness of digital products, which in turn influences customer acquisition, retention, and operational efficiency. High-quality UX design can reduce friction in sales processes, improve customer onboarding, and enhance the overall user journey, contributing positively to revenue generation and customer satisfaction metrics.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX, such as user research, interaction design, or mobile UX for enterprise applications.

• Leadership: Transition into a Lead UX Designer or Design Manager role, overseeing design teams and strategy.

• Cross-Functional Exposure: Gain deeper understanding of Sales Operations, Revenue Operations, and Product Management by working closely on GTM strategies and product launches.

• Industry Expertise: Become a subject matter expert in logistics, fleet management, or equipment management through application of UX principles in these domains.

• Strategic Influence: Contribute to broader product strategy and roadmap development, leveraging user insights to shape the future direction of digital solutions.

📝 Enhancement Note: The career path for a senior UX designer in a large company like DSN can lead to both specialized technical leadership and broader management roles. The "operations impact" is crucial; designers who can articulate how their work drives business metrics are highly valued in GTM functions.

🌐 Work Environment

Office Type: The company offers a Hybrid work model, suggesting a blend of on-site collaboration and remote flexibility. This typically involves designated days in the office for team meetings, brainstorming sessions, and focused collaboration, while remote days allow for individual work and deep focus.

Office Location(s): While the primary posting is for Peoria, Illinois, the JD also mentions Broomfield, CO, Chicago, IL, and Dallas, TX as potential locations. This indicates a distributed team structure with opportunities for in-office work at various company hubs.

Workspace Context:

• Collaborative Spaces: The office environment likely includes meeting rooms, brainstorming areas, and open-plan seating designed to foster interaction and teamwork among design, product, and engineering teams.

• Technology-Rich Environment: Access to industry-standard hardware and software, including powerful workstations, large displays, and potentially specialized equipment for user testing.

• Cross-Functional Interaction: Frequent opportunities to engage with colleagues from different departments, promoting a holistic understanding of the business and product development lifecycle.

Work Schedule:

• A standard 40-hour work week is expected, with flexibility offered through the hybrid model. This allows for efficient management of design tasks, user research sessions, and collaboration meetings, balancing project deadlines with personal well-being.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, offering flexibility that is increasingly valued by professionals. For operations roles, this flexibility can support focused analytical work and project management tasks that require deep concentration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios, focusing on relevant experience, Figma proficiency, and alignment with role requirements.

• Portfolio Review & Presentation: Candidates will be asked to present a selection of their work, focusing on 2-3 key case studies that demonstrate their design process, problem-solving skills, and impact. This is a critical stage for evaluating design thinking and communication.

• Technical/Skills Interview: This may involve a live design exercise or a deep dive into Figma capabilities, prototyping techniques, and user research methodologies.

• Cross-Functional Interviews: Discussions with Product Managers, Engineers, and potentially stakeholders from Sales or Operations to assess collaboration skills, understanding of business context, and cultural fit.

• Final Interview: Typically with a senior leader (e.g., Head of Product, VP of Engineering) to discuss strategic alignment and long-term fit.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your expertise in Figma, end-to-end product design, and driving business outcomes. Prioritize projects that align with enterprise software, logistics, or complex industry domains if possible.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the solutions you designed, and the measurable results achieved. Use visuals effectively to illustrate your points.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., "Increased user task completion by X%", "Reduced error rates by Y%", "Contributed to a Z% increase in conversion").

• Highlight Figma Skills: Be prepared to discuss specific Figma features you utilized, such as component libraries, auto-layout, prototyping capabilities, and collaborative workflows.

• Address Business Context: Show that you understand how your design decisions support business goals and contribute to the company's success, especially in areas related to sales enablement or customer engagement.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home design challenge or a live "whiteboarding" exercise. Practice designing user flows, wireframes, or high-fidelity mockups under timed conditions.

• Problem-Solving: Focus on your approach to understanding user needs, identifying constraints, and generating creative solutions. Articulate your thought process clearly.

• Stakeholder Communication: Practice explaining your design rationale and how your solutions address specific business requirements.

📝 Enhancement Note: The portfolio review is the most crucial step for a UX designer. Emphasizing case studies that demonstrate impact and collaboration with business stakeholders will be key for this role, connecting design work to operational success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is a mandatory requirement. This includes advanced features, component libraries, prototyping, and collaborative workflows.

• Prototyping Tools: Beyond Figma's native capabilities, experience with other prototyping tools may be beneficial.

• User Research Platforms: Tools for conducting usability testing, surveys, and interviews (e.g., UserTesting.com, SurveyMonkey, Typeform).

Analytics & Reporting:

• Web/App Analytics: Familiarity with tools like Google Analytics, Adobe Analytics, or similar platforms to understand user behavior and track performance metrics.

• Data Visualization Tools: Experience with tools like Tableau, Power BI, or even advanced Excel/Google Sheets for presenting data and insights.

CRM & Automation:

• While not directly a CRM role, understanding how UX design impacts CRM usage (e.g., sales enablement tools, customer portals) is beneficial.

• Familiarity with project management and collaboration tools (e.g., Jira, Asana, Confluence) for workflow management and documentation.

📝 Enhancement Note: Figma is explicitly called out as an expert-level requirement. The emphasis on "enterprise native mobile applications" and "fleet logistics" suggests that the designed products may have specific technical or industry-related constraints that a designer needs to understand.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the customer, ensuring that all designs enhance the user experience and drive satisfaction.

• Data-Driven Decision Making: Valuing insights derived from user research and performance data to inform design choices and validate solutions.

• Collaboration & Communication: Fostering an environment of open communication and teamwork across departments to ensure alignment and successful product development.

• Innovation & Continuous Improvement: Encouraging creative problem-solving and a proactive approach to identifying opportunities for enhancing products and processes.

• Quality & Polish: A dedication to delivering high-quality, well-crafted design solutions that meet rigorous standards.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with Product Managers, Engineering, Sales, and Marketing teams to ensure a unified approach to product development and launch.

• Iterative Feedback Loops: Embracing a culture where feedback is regularly exchanged and incorporated into the design process, leading to more robust and user-validated solutions.

• Knowledge Sharing: Encouraging the sharing of design insights, best practices, and lessons learned across the team and organization.

📝 Enhancement Note: The values emphasize collaboration and a data-driven approach, which are core to successful operations teams. A designer who understands and embodies these values will integrate well into a GTM or Revenue Operations environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: Effectively navigating competing priorities to deliver designs that satisfy users while meeting business objectives and technical feasibility.

• Working in a Large Enterprise Environment: Adapting to established processes, potentially longer approval cycles, and the complexities of a Fortune 500 organization.

• Designing for Niche Industries: Gaining a deep understanding of specialized domains like fleet logistics or equipment management to create effective and relevant solutions.

• Driving Adoption of New Design Standards: Championing best practices and ensuring consistency across a potentially large and diverse product portfolio.

Learning & Development Opportunities:

• Advanced UX Specialization: Opportunities to deepen expertise in areas like advanced user research, interaction design for complex systems, or enterprise mobile UX.

• Industry Immersion: Gaining in-depth knowledge of the logistics, transportation, and equipment management sectors, which can open doors to specialized roles.

• Leadership Development: Potential to grow into design leadership positions, mentoring junior designers and influencing product strategy.

• Exposure to GTM Operations: Working closely with sales and marketing teams provides valuable insights into go-to-market strategies and how product design contributes to revenue generation.

📝 Enhancement Note: The challenges presented highlight the need for adaptability and strategic thinking, qualities essential for operations professionals. The growth opportunities are geared towards career advancement within design and broader business functions.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital solution you took from concept to market. What were the key stages, challenges, and your specific contributions?" (Focus on process, collaboration, and outcomes.)

• "How do you balance user needs with business goals and technical constraints in your design process?" (Demonstrate your understanding of trade-offs and strategic alignment.)

Company & Culture Questions:

• "What do you understand about Diversified Services Network and the industries we serve?" (Research DSN's business, mission, and the logistics/transportation sector.)

• "How do you approach collaboration with Product Managers, Engineers, and other stakeholders?" (Highlight your communication and teamwork skills.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem statement, your role and responsibilities, the design process (research, ideation, prototyping, testing), the final solution, and the measurable results.

• Emphasize Figma: Be prepared to demonstrate your Figma expertise, showcasing your workflows, component usage, and prototyping techniques.

• Focus on Impact: Clearly articulate how your design decisions contributed to positive business outcomes. Use data and metrics whenever possible.

• Be Ready for Questions: Anticipate questions about your design choices, trade-offs, and how you handled challenges.

📝 Enhancement Note: Preparing specific examples that highlight problem-solving, strategic thinking, and measurable impact will be crucial. For this role, demonstrating an understanding of how design supports business objectives is as important as showcasing design skills.

📌 Application Steps

To apply for this Product UX Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 of your most impactful projects, focusing on those that demonstrate end-to-end product design, expert Figma usage, and quantifiable business results.

• Resume Optimization: Ensure your resume clearly outlines your years of experience, proficiency in Figma, and experience with user research, wireframing, and prototyping. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, focusing on articulating your design process, problem-solving approach, and the business impact of your work. Prepare specific examples for strategy and collaboration questions.

• Company Research: Thoroughly research Diversified Services Network, Inc., its industry (logistics, fleet management), and its position as a Fortune 500 company to understand its business context and demonstrate your interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.