Product Manager (UX)

📍 Job Overview

Job Title: Product Manager (UX)
Company: eBay
Location: Seoul, South Korea
Job Type: Full time
Category: Product Management / UX Operations
Date Posted: 2025-08-27
Experience Level: 10+ Years
Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end product lifecycle for the Qoo10.jp platform, ensuring a seamless and engaging user experience for Gen-Z customers in Japan.
• Drive product strategy and roadmap development, leveraging data analytics and user feedback to identify opportunities for service enhancement and innovation.
• Spearhead initiatives focused on K-Culture trends (K-Beauty, K-Pop) within the Japanese market, aligning product features with customer preferences.
• Foster strong cross-functional collaboration with sales, marketing, and engineering teams to translate complex business requirements into actionable product plans.
• Provide technical guidance and mentorship to junior team members, acting as a key advisor for product solutions and development.

📝 Enhancement Note: This role is positioned as a senior Product Manager with significant UX focus, implying a need for deep understanding of user-centered design principles and their application within a fast-paced e-commerce environment. The emphasis on K-Culture and the Japanese Gen-Z demographic suggests a need for cultural sensitivity and market-specific insights.

📈 Primary Responsibilities

• Define and own the product vision, strategy, and roadmap for Qoo10.jp, with a strong emphasis on user experience (UX) improvements.
• Conduct thorough market research, competitive analysis, and user behavior analysis to inform product decisions and identify growth opportunities.
• Translate user needs and business requirements into detailed product specifications, user stories, and acceptance criteria.
• Prioritize backlog items based on business value, customer impact, and technical feasibility, ensuring alignment with strategic objectives.
• Oversee the product development process from ideation through launch and iteration, working closely with engineering, design, and QA teams.
• Utilize data analytics tools (e.g., Google Analytics) and A/B testing methodologies to measure product performance, identify areas for optimization, and validate hypotheses.
• Collaborate with marketing and sales teams to develop go-to-market strategies and ensure successful product launches.
• Act as a subject matter expert on the Qoo10.jp platform, providing insights and guidance to stakeholders across the organization.
• Mentor and guide junior product managers and team members, fostering a culture of continuous learning and improvement in product management practices.
• Explore and integrate AI/Machine Learning capabilities to enhance product efficiency and user engagement.

📝 Enhancement Note: The responsibilities highlight a strong need for strategic thinking, data-driven decision-making, and cross-functional leadership. The role demands a deep understanding of the e-commerce landscape, particularly within the Japanese market and with a focus on emerging consumer trends like K-Culture.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field. Experience: Minimum of 7 years of experience in Product Management or Product Owner roles within e-commerce platforms or similar IT platforms.

Required Skills:

• Proven experience as a Product Manager or Product Owner, leading products from conception to launch and ongoing management.
• Strong understanding of the end-to-end product development lifecycle and agile methodologies.
• Demonstrated ability to define product requirements, create user stories, and manage product backlogs effectively.
• Proficient in data analysis and problem-solving, with a track record of using data to drive product decisions and improvements.
• Excellent technical understanding, enabling effective communication and collaboration with engineering teams.
• Proven ability to mentor junior team members and provide technical advisory support.
• Exceptional communication, interpersonal, and stakeholder management skills for effective collaboration.
• Deep knowledge of e-commerce business models, user acquisition, and customer retention strategies.

Preferred Skills:

• Experience in planning and executing product strategies for Japanese e-commerce services.
• Proficiency with data analytics tools such as Google Analytics (GA) for performance measurement and insights.
• Hands-on experience with A/B testing and experimentation to optimize user experiences and conversion rates.
• Experience with AI/Machine Learning applications in product development for efficiency and personalization.
• Familiarity with K-Culture trends and their impact on the Japanese consumer market.

📝 Enhancement Note: The requirement for 7+ years of experience and the "Tech advisor" role suggest a senior-level Product Manager who can not only manage products but also contribute to technical strategy and team development. The "Preferred Skills" strongly indicate a preference for candidates with specific domain expertise in the Japanese e-commerce market and a data-centric approach.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive documentation of at least 3-5 past product management projects, showcasing end-to-end ownership.
• Detailed explanation of the product strategy, target audience, and key objectives for each project.
• Clear articulation of the process followed, from initial requirements gathering and user research to feature prioritization and roadmap planning.
• Evidence of data-driven decision-making, including examples of how analytics and user feedback informed product iterations.
• Demonstration of successful collaboration with engineering, design, marketing, and sales teams throughout the product lifecycle.
• Metrics and results showcasing the impact of the product on key business outcomes (e.g., user engagement, conversion rates, revenue growth).

Process Documentation:

• For each project, outline the specific methodologies used (e.g., Agile, Scrum, Kanban) and how they were adapted to the project's needs.
• Describe the approach to user research, including qualitative and quantitative methods employed.
• Detail the process for defining and prioritizing product features, including backlog management and sprint planning.
• Explain how product performance was tracked and analyzed, including the tools and metrics used.
• Document any challenges encountered during development and how they were overcome through process adjustments or innovative solutions.

📝 Enhancement Note: The mandatory portfolio submission emphasizes the need for candidates to demonstrate practical experience and tangible results. The focus on process and outcome documentation suggests that eBay values a structured and analytical approach to product management, with an expectation that candidates can clearly articulate their contribution and the impact of their work.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a Senior Product Manager with 7-10+ years of experience in Seoul, South Korea, the estimated annual salary range is approximately ₩80,000,000 to ₩130,000,000 KRW. This range can vary based on the candidate's specific qualifications, interview performance, and the exact scope of responsibilities.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance coverage (medical, dental, vision).
• Paid time off, including vacation days, sick leave, and public holidays.
• Opportunities for professional development, training, and attending industry conferences.
• Employee stock purchase programs or stock options.
• Retirement savings plans (e.g., pension contributions).
• Access to eBay's global employee resource groups and networking opportunities.
• Potential for flexible work arrangements or hybrid work models.

Working Hours: The standard working hours are 40 hours per week, typically from Monday to Friday. However, the nature of product management may require flexibility to meet project deadlines and collaborate with global teams across different time zones.

📝 Enhancement Note: While specific salary details are not provided, the experience level and role seniority suggest a compensation package commensurate with senior technical and strategic roles in the South Korean tech market. The benefits package is expected to be competitive for a global technology company like eBay.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce, Technology, Online Retail. eBay is a global leader in online marketplaces, connecting millions of buyers and sellers worldwide. Company Size: Large enterprise (eBay has tens of thousands of employees globally). This means access to extensive resources, established processes, and a diverse talent pool, but potentially also more layers of decision-making. Founded: 1995. With a long history, eBay has evolved significantly, demonstrating adaptability and innovation in the rapidly changing e-commerce landscape.

Team Structure:

• The Product Management team likely operates within a larger technology or product division, collaborating closely with engineering, design, UX research, marketing, and sales departments.
• This role reports to a Director or VP of Product Management, overseeing a portfolio of products or a specific business unit like Qoo10.jp.
• Cross-functional collaboration is a core aspect, with product managers acting as central hubs, coordinating efforts across various specialized teams to achieve common product goals.

Methodology:

• Data-driven decision-making is paramount, with a strong emphasis on metrics, analytics, and user feedback to guide product development and optimization.
• Agile methodologies (Scrum, Kanban) are likely employed to ensure efficient and iterative product development, allowing for flexibility and rapid response to market changes.
• A user-centric approach is fundamental, focusing on understanding and addressing customer needs to deliver exceptional user experiences.
• Continuous improvement and innovation are encouraged, fostering an environment where new ideas are explored and tested.

Company Website: https://jobs.ebayinc.com/us/en

📝 Enhancement Note: eBay's culture emphasizes innovation, customer focus, and diversity. For a Product Manager role, this translates to an environment where data insights are highly valued, cross-functional teamwork is essential, and a commitment to user experience is central to product success. The scale of eBay suggests opportunities for impact and career growth within a global organization.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Manager. This level signifies a significant level of responsibility, requiring independent strategic thinking, leadership in product execution, and the ability to mentor others. The role is crucial for driving the success of key business initiatives within the e-commerce platform.

Reporting Structure: The Product Manager (UX) will likely report to a Director of Product Management or a similar senior leadership role within the product organization. They will work closely with engineering leads, UX designers, marketing managers, and business stakeholders.

Operations Impact: This role has a direct and substantial impact on eBay's revenue and market position, particularly within the Japanese e-commerce sector through the Qoo10.jp platform. By enhancing user experience, driving customer engagement, and launching successful new features, the Product Manager directly contributes to customer acquisition, retention, and overall platform growth.

Growth Opportunities:

• Product Leadership: Potential to advance to Group Product Manager, Director of Product, or VP of Product roles, managing larger portfolios or broader product areas.
• Specialization: Deepen expertise in specific e-commerce verticals (e.g., fashion, beauty, collectibles) or functional areas (e.g., AI/ML product strategy, platform growth).
• Cross-functional Mobility: Opportunities to move into related roles such as Head of Product for a specific region, strategic partnerships, or even general management roles.
• Skill Development: Continuous learning through internal training programs, external conferences, workshops, and mentorship from experienced leaders in the e-commerce and product management space.

📝 Enhancement Note: The "10+" years of experience indicated by the AI analysis, coupled with the seniority of the role, suggests significant growth potential within eBay. The company's global presence offers diverse career paths, allowing for specialization or broader leadership roles.

🌐 Work Environment

Office Type: On-site. This role requires physical presence at the eBay office in Seoul, South Korea. Office Location(s): Seoul, South Korea. Specific office address details would be provided upon further inquiry or during the interview process.

Workspace Context:

• The workspace is expected to be a modern office environment designed to foster collaboration and productivity.
• Access to state-of-the-art technology and tools essential for product management, data analysis, and collaboration will be provided.
• Opportunities for face-to-face interaction with team members, including engineers, designers, marketers, and other product managers, will be frequent.
• The environment is likely dynamic and fast-paced, typical of a leading global technology company.

Work Schedule: Standard working hours are typically Monday to Friday, 9 AM to 6 PM (or similar), with a 40-hour work week. However, given the nature of product management and potential collaboration with international teams, some flexibility may be required to accommodate different time zones or project deadlines.

📝 Enhancement Note: An on-site role in Seoul implies a traditional office setting, emphasizing face-to-face collaboration, which is often beneficial for complex product strategy and team alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit a resume (Korean resume is mandatory) and the required portfolio.
• 1st Interview (Skills/Competency Interview): Focuses on assessing technical skills, product management methodologies, data analysis capabilities, and past project experience. Be prepared to discuss your approach to product strategy, problem-solving, and user experience design.
• 2nd Interview (Leadership Interview): Evaluates leadership potential, strategic thinking, cultural fit with eBay, and ability to mentor/advise. This interview will likely assess your vision for the product and your ability to influence stakeholders.
• Portfolio Review: The portfolio is mandatory and will be a critical component of the evaluation. Expect detailed questions about your project selection, methodology, challenges faced, and the outcomes achieved.

Portfolio Review Tips:

• Curate Selectively: Choose projects that best demonstrate your end-to-end product leadership, data-driven approach, and impact on user experience and business metrics.
• Structure for Clarity: Organize your portfolio logically, with each project including: a clear problem statement, your role and responsibilities, the process followed (discovery, strategy, execution, launch, iteration), key decisions made (especially data-informed ones), challenges and solutions, and measurable results (quantified impact).
• Focus on UX: Since this is a UX-focused Product Manager role, highlight how user research, usability testing, and UX principles were integrated into your product development process.
• Quantify Impact: Use metrics (e.g., conversion rate increases, user engagement improvements, revenue growth, cost savings) to demonstrate the tangible value you delivered.
• Tell a Story: Present your projects as compelling narratives that showcase your thought process, problem-solving skills, and ability to drive successful product outcomes. Be ready to walk through your portfolio confidently.

Challenge Preparation:

• Product Strategy Case Study: Be prepared for a hypothetical case study where you'll be asked to outline a product strategy for a new feature or to improve an existing one on Qoo10.jp, considering the target audience (Japanese Gen-Z) and K-Culture trends.
• Data Analysis Scenario: Practice analyzing simulated data sets related to e-commerce user behavior and identifying actionable insights.
• Stakeholder Management: Prepare examples of how you've managed conflicting stakeholder priorities and communicated complex product decisions effectively.
• Technical Discussions: Be ready to discuss technical concepts and work with engineering teams on trade-offs and solutions.

📝 Enhancement Note: The emphasis on a mandatory portfolio and a two-stage interview process indicates a thorough evaluation. Candidates should prepare to articulate their product management philosophy, demonstrate their analytical rigor, and showcase their ability to deliver user-centric products that drive business value.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Jira, Confluence, Asana, or similar for backlog management, sprint planning, and documentation.
• Prototyping & Wireframing: Figma, Sketch, Adobe XD, or InVision for creating user flows and mockups.
• Analytics & Reporting: Google Analytics (GA) is explicitly mentioned, along with other potential tools like Amplitude, Mixpanel, Tableau, or Power BI for in-depth data analysis and dashboard creation.
• A/B Testing Tools: Optimizely, Google Optimize, or in-house A/B testing frameworks.
• CRM: Salesforce or similar CRM systems for understanding customer data and sales interactions.
• Collaboration Tools: Slack, Microsoft Teams for team communication and collaboration.

Analytics & Reporting:

• Expertise in leveraging web analytics platforms to track user behavior, identify trends, and measure the impact of product changes.
• Ability to create clear and concise reports and dashboards to communicate performance insights to stakeholders.

CRM & Automation:

• Understanding of CRM systems for customer data management.
• Familiarity with automation tools or concepts that can improve product development efficiency or user experience.

📝 Enhancement Note: The explicit mention of Google Analytics and A/B testing highlights the data-driven nature of this role. Proficiency in these tools is crucial, and experience with other analytics and prototyping software would be highly advantageous.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A deep commitment to understanding and serving the needs of eBay's users, particularly the Gen-Z demographic in Japan.
• Data-Driven: Decisions are guided by data analysis and insights, ensuring a strategic and measurable approach to product development.
• Innovation & Boldness: Encouragement of new ideas and a willingness to take calculated risks to drive the future of e-commerce.
• Collaboration & Inclusion: Emphasis on teamwork across diverse functions and backgrounds, fostering an inclusive environment where all voices are heard.
• Accountability: Taking ownership of product outcomes and driving initiatives to successful completion.

Collaboration Style:

• Cross-functional Partnerships: Product Managers act as central connectors, working closely with engineering, design, marketing, sales, and data science teams.
• Transparent Communication: Open sharing of product plans, progress, and challenges to ensure alignment and efficient execution.
• Feedback-Oriented: A culture that encourages constructive feedback exchange to continuously improve products and processes.
• Agile & Iterative: A collaborative approach that embraces iterative development and learning from each stage of the product lifecycle.

📝 Enhancement Note: eBay's stated values align with a modern tech company ethos, emphasizing a blend of innovation, customer focus, and data-driven execution. For a Product Manager, this means being comfortable with ambiguity, driving initiatives through collaboration, and always keeping the user at the forefront.

⚡ Challenges & Growth Opportunities

Challenges:

• Market Dynamics: Navigating the competitive and rapidly evolving Japanese e-commerce market, with a specific focus on understanding and catering to the preferences of the Gen-Z demographic.
• K-Culture Integration: Successfully integrating and capitalizing on K-Culture trends in a way that resonates authentically with the target audience and drives business value.
• Cross-functional Alignment: Managing diverse stakeholder expectations and ensuring alignment across multiple departments (sales, marketing, engineering) with potentially competing priorities.
• Data Interpretation: Extracting actionable insights from complex datasets and translating them into effective product strategies, especially when dealing with nuanced user behaviors.
• Mentorship Responsibilities: Balancing core product management duties with the expectation of providing technical guidance and mentorship to junior team members.

Learning & Development Opportunities:

• E-commerce Expertise: Deepen knowledge of global e-commerce operations, market strategies, and consumer behavior trends.
• UX Specialization: Enhance skills in user research, usability testing, and user-centered design principles within a large-scale platform context.
• AI/ML Applications: Gain practical experience in leveraging AI and machine learning for product optimization and personalization.
• Leadership Development: Opportunities to hone leadership and mentoring skills, potentially leading larger product initiatives or teams.
• Industry Engagement: Access to industry conferences, training programs, and networking events to stay abreast of the latest trends in product management and e-commerce.

📝 Enhancement Note: The challenges presented are typical for a senior role in a dynamic market, requiring adaptability, strong analytical skills, and effective stakeholder management. The growth opportunities are substantial, offering pathways for both specialization and broader career advancement within eBay.

💡 Interview Preparation

Strategy Questions:

• Product Vision & Strategy: "Describe your vision for Qoo10.jp in the next 2-3 years, considering the Japanese Gen-Z market and K-Culture trends. What are the key strategic pillars you would focus on?" Prepare to outline your strategic thinking process, market analysis, and how you would translate vision into actionable roadmaps.
• Data-Driven Problem Solving: "Imagine user engagement for a key K-Beauty category has dropped by 15%. How would you investigate this issue using data, and what steps would you take to address it?" Be ready to discuss your data analysis methodology, hypothesis generation, and potential A/B testing scenarios.
• Cross-functional Collaboration: "Describe a time you had to align multiple stakeholders with conflicting priorities for a product feature. How did you manage the situation and achieve a successful outcome?" Prepare a STAR method response focusing on communication, negotiation, and achieving consensus.
• UX Focus: "How do you integrate UX research and design principles into your product management process from ideation to launch?" Be ready to showcase examples from your portfolio and discuss your understanding of user-centered design.

Company & Culture Questions:

• "What interests you about eBay and specifically this Product Manager role at Qoo10.jp?" Research eBay's mission, values, and recent performance. Connect your skills and aspirations to the company's goals and the specific challenges of this role.
• "How do you approach mentoring junior team members or acting as a technical advisor?" Prepare examples of your leadership style and how you empower others.
• "How do you stay updated on e-commerce trends and the preferences of Gen-Z consumers in Japan?" Demonstrate your proactive learning and market awareness.

Portfolio Presentation Strategy:

• Concise Overview: Start with a high-level summary of each project, highlighting the business problem, your role, and the key outcome.
• Deep Dive into Process: For 1-2 key projects, walk through the entire lifecycle, emphasizing your decision-making process, the data you used, and the challenges you overcame.
• Highlight UX Impact: Clearly articulate how user feedback and UX best practices influenced your product decisions and contributed to the final user experience.
• Quantify Results: Present metrics clearly and explain their significance. Be prepared to defend your numbers and methodologies.
• Engage with Questions: Be interactive and invite questions throughout your presentation to ensure clarity and demonstrate your ability to articulate complex ideas.

📝 Enhancement Note: The interview process is designed to assess not only technical product management skills but also strategic thinking, leadership potential, and cultural alignment. Candidates should prepare thoroughly, using their portfolio as a central piece for demonstrating their capabilities.

📌 Application Steps

To apply for this Product Manager (UX) position:

• Submit your application through the provided link on the eBay careers website.
• Portfolio Customization: Ensure your portfolio is tailored to highlight your experience in e-commerce, end-to-end product leadership, data-driven decision-making, and UX focus. Select projects that best showcase your ability to lead in a similar market or with a similar demographic.
• Resume Optimization: Craft a resume that clearly outlines your 7+ years of relevant experience, emphasizing key achievements and responsibilities using operations and product management keywords (e.g., Product Management, UX, Data Analysis, Agile, Roadmapping, Stakeholder Management, E-commerce). Ensure your Korean resume is submitted as required.
• Interview Preparation: Practice answering common product management interview questions, focusing on product strategy, problem-solving, and data analysis. Prepare compelling examples from your past projects that demonstrate your skills, using the STAR method where appropriate. Rehearse your portfolio presentation to ensure clarity, conciseness, and impact.
• Company Research: Thoroughly research eBay, Qoo10.jp, and the Japanese e-commerce market. Understand eBay's mission, values, and recent initiatives. Familiarize yourself with the company culture to assess cultural fit and prepare for questions about your motivations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.