Product Manager, User Experience (UX)

📍 Job Overview

Job Title: Product Manager, User Experience (UX)

Company: Brinqa

Location: Texas, United States

Job Type: Full-time

Category: Product Management / User Experience

Date Posted: 2026-04-06T16:09:29

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Spearhead the design and development of intuitive, role-based user workflows within the Brinqa platform, directly impacting customer adoption and efficiency in cybersecurity operations.

• Own the end-to-end product lifecycle for key features, translating complex technical capabilities into user-friendly experiences, with a strong emphasis on AI-assisted and dynamic workflow design.

• Act as a critical liaison between customer needs, product capabilities, and engineering execution, ensuring that user experience is paramount in all product decisions.

• Drive continuous product improvement by gathering customer insights, conducting usability validation, and defining success metrics for platform adoption and workflow optimization.

📝 Enhancement Note: This role is positioned as a Product Manager with a specialized focus on User Experience (UX) and workflow design within a B2B SaaS cybersecurity platform. The emphasis on "AI-assisted" and "dynamic" workflows suggests a forward-thinking product strategy, requiring a candidate who can balance complex technical integrations with intuitive user interfaces. The experience level and responsibilities indicate a mid-to-senior level role with significant ownership.

📈 Primary Responsibilities

• Define and design user workflows tailored to specific personas within cybersecurity programs, including vulnerability managers, security analysts, remediation teams, and executives.

• Translate complex technical capabilities and AI-driven features into intuitive, guided user experiences that enhance platform adoption and operational efficiency.

• Own product features and areas from discovery through delivery and iteration, developing clear product requirements, user stories, and acceptance criteria that integrate UX considerations.

• Collaborate closely with engineering, UX/UI designers, and customer-facing teams (Customer Success, Professional Services) to ensure high-quality implementation of workflows and user experiences.

• Conduct user interviews, workflow analysis, and usability validation to gather insights and inform product decisions, driving continuous improvement based on real-world use cases and pain points.

• Identify and champion opportunities to streamline user journeys, reduce friction, and improve overall platform engagement and feature adoption.

• Define and track key success metrics related to usability, user engagement, and the effectiveness of designed workflows.

• Partner with Product Marketing to articulate the value proposition and functionality of new workflows and user experiences.

• Contribute to establishing best practices for workflow design and ensuring consistency across the Brinqa platform.

📝 Enhancement Note: The responsibilities highlight a deep focus on user-centric design and workflow optimization within a complex enterprise software environment. The emphasis on AI-assisted features and dynamic environments suggests the need for a Product Manager who can navigate emerging technologies and complex data ecosystems. The role requires a blend of strategic thinking, tactical execution, and strong cross-functional collaboration skills.

🎓 Skills & Qualifications

Education:

Experience:

• 4–7 years of Product Management experience in SaaS or enterprise software, with a strong emphasis on user experience and workflow design.

• Demonstrated experience designing user flows, journeys, or decision-support experiences within complex applications.

• Familiarity with AI-assisted product experiences, including concepts like human-in-the-loop workflows, explainability, and trust in automated systems.

• Experience engaging directly with customers to gather insights, validate solutions, and refine product direction.

Required Skills:

• Product Management (SaaS/Enterprise Software)

• User Experience (UX) Design Principles

• Workflow Design and Optimization

• Persona-Based Design

• User Story and Requirements Definition

• Customer Engagement and User Research

• Cross-functional Collaboration

• Agile/Scrum Methodologies

Preferred Skills:

• Cybersecurity domain knowledge or experience with data platforms

• Familiarity with AI concepts in product development

• Technical understanding of systems, APIs, and data-driven platforms

• Usability Validation and A/B Testing

• Product Strategy Development

• Experience with BI/Analytics tools for tracking feature adoption

• Understanding of risk management principles

📝 Enhancement Note: The qualifications emphasize a strong foundation in product management with a specialized focus on UX and workflow design. The preference for a degree in CS, Design, or HCI, coupled with 4-7 years of experience and specific skills like "AI-assisted product experiences" and "customer engagement," points towards a candidate who can bridge technical depth with user empathy. Cybersecurity experience is a significant plus, indicating the complexity of the domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case studies demonstrating end-to-end product feature development, with a clear focus on user workflow design and UX improvements.

• Examples of how you translated complex technical requirements into intuitive user interfaces and guided user journeys.

• Documentation showcasing your process for defining user stories, acceptance criteria, and collaborating with engineering on delivery.

• Evidence of user research, usability testing, and how customer feedback directly influenced product iterations and workflow enhancements.

Process Documentation:

• Showcase your approach to user research, including methods for conducting interviews, analyzing user feedback, and mapping user journeys.

• Detail your process for defining product requirements and user stories, highlighting how UX considerations are integrated from the outset.

• Illustrate your methods for collaborating with engineering and design teams throughout the development lifecycle, including agile ceremonies and feedback loops.

• Provide examples of how you have established and monitored key performance indicators (KPIs) for user experience and workflow effectiveness.

📝 Enhancement Note: For a Product Manager role with a strong UX emphasis, a portfolio is crucial. It should not just list responsibilities but demonstrate a tangible process of user-centric product development. The focus here is on showcasing the candidate's ability to design, deliver, and iterate on workflows that are both technically sound and highly usable, with measurable impact.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with company matching (e.g., 401k).

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Opportunities for professional development, training, and conference attendance.

• Potential for stock options or performance-based bonuses, especially given recent funding rounds.

Working Hours:

• Standard full-time hours, typically around 40 hours per week, with flexibility for project deadlines.

📝 Enhancement Note: The salary estimate is based on market data for Product Managers in Texas, considering the specified experience level and the technical nature of the SaaS/cybersecurity industry. Benefits are standard for a growing tech company, especially one that has recently received significant investment. The mention of "Insight Partners" funding suggests potential for equity or bonus structures.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity & Risk Management Software (SaaS)

Company Size: Brinqa received a significant investment ($110M) in June 2021, indicating a period of rapid growth and scaling. The company is actively building its employee base across Sales, Marketing, Customer Success, Professional Services, and People functions. Company size is likely in the range of 100-500 employees, transitioning from a smaller startup to a growth-stage enterprise.

Founded: 2008, with significant institutional funding in 2021.

Team Structure:

• The Product team is likely structured to support the company's growth, with specialized roles in Product Management, UX/UI Design, and Engineering.

• This Product Manager will report into a Product Lead or Director of Product, collaborating closely with UX/UI designers and engineering leads.

Methodology:

• Data-driven decision-making is a core principle, leveraging real-time risk analytics and automated assessments.

• Emphasis on agile development methodologies for rapid iteration and delivery.

• Focus on customer-centricity, using feedback to refine product capabilities and user experiences.

• Process optimization and automation are key to the company's value proposition.

Company Website: Brinqa.com

📝 Enhancement Note: Brinqa is positioned as a leader in cyber risk management, leveraging technology to provide actionable insights. The recent funding round signifies a growth phase, implying a dynamic, fast-paced environment where individuals can make a significant impact. The culture likely balances innovation with a pragmatic approach to solving enterprise-level security challenges.

📈 Career & Growth Analysis

Operations Career Level: This role is for a mid-to-senior level Product Manager. It requires significant experience (4-7 years) and autonomy in owning features and product areas. The focus on UX and workflow design within a specialized domain (cybersecurity) offers a path toward deeper expertise in product strategy and user-centric design for complex enterprise solutions.

Reporting Structure: The Product Manager will likely report to a Director of Product or VP of Product, working within a dedicated product team. Close collaboration with UX/UI designers and engineering teams is inherent to the role.

Operations Impact: As a Product Manager focused on User Experience, the impact is direct and significant:

• Enhanced Customer Adoption & Retention: Intuitive workflows drive higher user engagement and satisfaction, leading to better retention rates.

• Increased Operational Efficiency: Streamlined processes within the platform save customers time and resources, directly contributing to their perceived value of Brinqa.

• Competitive Differentiation: A superior user experience, especially in complex domains like cybersecurity, can be a key differentiator in the market.

• Product-Market Fit: By translating customer needs into usable features, the role ensures the product effectively addresses market demands.

Growth Opportunities:

• Specialization: Deepen expertise in cybersecurity product management, AI-driven user experiences, or workflow automation.

• Leadership: Advance to Senior Product Manager, Group Product Manager, or Director of Product roles, leading larger teams or product portfolios.

• Cross-functional Mobility: Potential to move into broader product strategy, program management, or even customer success leadership roles within the company.

• Industry Expertise: Develop a strong reputation in the cybersecurity SaaS product management space.

📝 Enhancement Note: The career trajectory for this role is clear, offering a path from experienced individual contributor to leadership, with opportunities for deep specialization in a high-demand field. The company's growth phase suggests ample room for advancement and impact.

🌐 Work Environment

Office Type: Brinqa operates in Texas, United States, and the role is specified as "On-site." This suggests a traditional office environment where collaboration and in-person interaction are valued. The company's recent growth phase may mean a modern, well-equipped office space designed to foster collaboration and innovation.

Office Location(s): While the primary location is listed as "Texas, United States," specific office locations within Texas are not detailed. Candidates should inquire about the exact office location during the application process.

Workspace Context:

• Collaborative Environment: Expect an office setup that encourages team interaction, brainstorming sessions, and cross-functional meetings. This is typical for product development teams.

• Technology & Tools: Access to standard office technology, development tools, and potentially specialized UX/product management software will be provided.

• Team Interaction: Frequent opportunities to engage with UX/UI designers, engineers, fellow Product Managers, and stakeholders from customer-facing departments.

Work Schedule: The role is full-time, likely adhering to standard business hours (e.g., 9 AM - 5 PM CST). However, given the nature of product development and enterprise software, some flexibility may be expected around project deadlines or critical releases.

📝 Enhancement Note: The "On-site" requirement points to a preference for in-person collaboration, typical for roles requiring deep team synergy and hands-on product development. Candidates should be prepared for a structured office environment that supports the company's growth and product innovation goals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on relevant product management and UX experience.

• Hiring Manager Interview: Discussion about your background, experience, and fit for the role. Expect questions on your product philosophy, approach to UX design, and experience with complex SaaS products.

• Technical/Product Deep Dive: This may involve a discussion with engineering leads or senior product managers. You might be asked to walk through a past product or feature you managed, focusing on your design process, decision-making, and outcomes.

• Portfolio Presentation: You will likely be asked to present a curated selection of your work, showcasing specific examples of workflow design, user research, and problem-solving. This is a critical stage to demonstrate your capabilities.

• Cross-Functional Interviews: Meetings with stakeholders from engineering, design, customer success, or marketing to assess collaboration skills and understanding of different business functions.

• Final Interview: Potentially with a senior leader (e.g., VP of Product) for final assessment and cultural fit.

Portfolio Review Tips:

• Focus on Workflow Design: Select 2-3 key projects that clearly demonstrate your ability to design, analyze, and optimize user workflows.

• Showcase UX Impact: For each project, clearly articulate the user problem, your design solution, the UX improvements achieved, and any measurable outcomes (e.g., increased adoption, reduced task completion time).

• Highlight AI/Complex Systems: If possible, include examples of how you've designed for complex or AI-assisted systems, explaining the challenges and your approach.

• Structure Your Narrative: Use a clear storytelling format (e.g., Problem -> Solution -> Impact). Be prepared to discuss your process, the trade-offs you made, and what you learned.

• Quantify Results: Whenever possible, use data and metrics to support your claims about the success of your designs.

Challenge Preparation:

• Be ready for a potential product design exercise or a case study challenge that requires you to outline a workflow or user experience for a hypothetical cybersecurity scenario.

• Practice articulating your thought process, user empathy, and problem-solving skills under time constraints.

• Prepare to discuss how you would gather requirements, validate designs, and measure success for a new feature or workflow.

📝 Enhancement Note: The interview process will heavily scrutinize your practical experience in UX-driven product management. A strong portfolio that clearly articulates your design process, user-centric approach, and measurable impact is paramount for success. Be prepared to discuss your experience with complex enterprise software and emerging technologies like AI.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Jira, Confluence, Asana, Trello, or similar for requirements management, user story tracking, and documentation.

• UX/UI Design & Prototyping Tools: Figma, Sketch, Adobe XD, InVision for creating wireframes, mockups, and interactive prototypes.

• User Research & Analytics Tools: Hotjar, UserTesting.com, Pendo, Google Analytics, Mixpanel, Amplitude for gathering user feedback, tracking behavior, and measuring feature adoption.

• Collaboration Tools: Slack, Microsoft Teams for day-to-day communication and team coordination.

Analytics & Reporting:

• BI Tools: Tableau, Power BI, Looker for creating dashboards and reports on product usage and performance metrics.

• CRM Data: Salesforce or similar, often integrated with product analytics to understand user context.

CRM & Automation:

• CRM: Salesforce (likely, given enterprise focus) for customer relationship management and sales pipeline tracking.

• Automation Tools: Potentially used for workflow automation within the platform or for internal processes.

📝 Enhancement Note: Proficiency with standard product management and UX design tools is expected. The ability to leverage data analytics and reporting tools to inform product decisions and measure the success of UX initiatives is crucial. Familiarity with CRM systems is also important for understanding the customer lifecycle.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep understanding of customer needs and a commitment to delivering solutions that address their real-world challenges.

• Innovation: Encouraging creative problem-solving and embracing new technologies, particularly AI, to enhance product capabilities.

• Collaboration: Fostering a team environment where open communication, feedback, and shared ownership are paramount for achieving collective goals.

• Data-Driven Decision Making: Relying on analytics and insights to guide product strategy, prioritize features, and measure impact.

• Efficiency & Impact: A focus on delivering tangible value and improving operational efficiency for both Brinqa and its customers.

• Integrity & Trust: Particularly important in cybersecurity, emphasizing transparency and reliability in product design and communication.

Collaboration Style:

• Cross-functional Integration: Expect a highly collaborative environment where Product Managers work closely with Engineering, UX/UI Design, Customer Success, Professional Services, and Marketing.

• Iterative Feedback Loops: A culture of continuous feedback, where ideas are shared, debated, and refined collaboratively throughout the product development lifecycle.

• Knowledge Sharing: Encouraging the sharing of best practices, customer insights, and technical learnings across teams to foster collective growth and problem-solving.

📝 Enhancement Note: Brinqa's culture likely reflects its growth-stage status and its mission in cybersecurity. A strong emphasis on customer value, innovation (especially with AI), and collaborative teamwork is essential for success in this environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Usability: Designing intuitive workflows for a complex cybersecurity domain that requires deep technical understanding.

• Integrating AI Effectively: Ensuring AI-assisted features are transparent, trustworthy, and genuinely enhance the user experience rather than complicating it.

• Rapidly Evolving Threat Landscape: Keeping product roadmaps aligned with the fast-paced changes in cybersecurity threats and customer needs.

• Cross-Functional Alignment: Ensuring all stakeholders (Engineering, UX, Sales, CS) are aligned on product vision and priorities, especially during a growth phase.

• Measuring UX Impact: Quantifying the direct impact of UX improvements and workflow designs on customer value and business outcomes.

Learning & Development Opportunities:

• Specialization in Cybersecurity Product: Gain deep expertise in a high-demand, critical industry.

• AI in Product Development: Develop practical experience in designing and implementing AI-driven product features.

• Workflow Optimization Expertise: Become a specialist in streamlining complex enterprise processes through software design.

• Leadership Development: Opportunities to grow into senior product management roles, lead feature initiatives, or manage product lines.

• Industry Exposure: Potential to attend cybersecurity and product management conferences, staying abreast of industry trends and best practices.

📝 Enhancement Note: The challenges presented are common for product roles in dynamic tech sectors like cybersecurity. They also represent significant opportunities for a candidate to develop valuable skills and expertise, positioning them for future career growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex workflow you designed for an enterprise SaaS product. What was the user problem, your solution, and the resulting impact?" (Focus on process, user empathy, and quantifiable results.)

• "How do you approach designing AI-assisted features to ensure user trust and transparency?" (Prepare to discuss human-in-the-loop, explainability, and user control.)

• "Walk us through your process for translating customer feedback and technical requirements into actionable user stories and product specifications." (Highlight your methodology for discovery, validation, and documentation.)

Company & Culture Questions:

• "What interests you most about Brinqa and our mission in cyber risk management?" (Research the company's recent funding, product, and market position.)

• "How do you approach collaboration with engineering and UX teams?" (Emphasize your understanding of agile processes and cross-functional teamwork.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, perhaps by project or by UX/workflow design process. For each example, clearly state the problem, your role, your process, the solution, and the outcome/impact.

• Quantify Impact: Use metrics wherever possible (e.g., "Reduced task completion time by 20%", "Increased feature adoption by 15%", "Improved customer satisfaction scores related to workflow X by Y%").

• Focus on "Why": Be prepared to explain the rationale behind your design decisions, the trade-offs you made, and the user needs you were addressing.

• Demonstrate Process: Show your work – wireframes, user flows, research findings – to illustrate your methodology.

• Tailor to Brinqa: If possible, make connections between your experience and Brinqa's product or customer challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical experience in UX-driven product management, your ability to handle complex technical domains, and your collaborative approach. A well-prepared portfolio presentation is likely the most critical component of the interview process.

📌 Application Steps

To apply for this Product Manager, User Experience (UX) position:

• Submit your application through the provided link on greenhouse.io.

• Portfolio Customization: Curate your portfolio to prominently feature examples of user workflow design, UX improvements in SaaS/enterprise software, and any experience with complex data or AI-driven systems. Prioritize case studies that demonstrate measurable impact.

• Resume Optimization: Tailor your resume to highlight keywords such as "Product Management," "User Experience," "Workflow Design," "SaaS," "Cybersecurity," "AI-assisted workflows," "User Research," and "Agile." Quantify your achievements with specific metrics.

• Interview Preparation: Practice articulating your product strategy, UX design process, and problem-solving approach using the STAR method. Prepare to present your portfolio effectively and answer questions about your experience with complex enterprise software.

• Company Research: Thoroughly research Brinqa's product, mission, recent funding news, and market position. Understand their focus on cyber risk management and AI-assisted solutions to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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