Product Designer (UX/UI)

📍 Job Overview

Job Title: Product Designer (UX/UI)

Company: Eureka Robotics

Location: Hanoi, Vietnam

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: April 14, 2026

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• Drive the user experience strategy and execution for Eureka Robotics' suite of AI-powered robotic software applications.

• Architect and refine the design process, ensuring user-centricity and alignment with product and engineering roadmaps.

• Develop comprehensive design documentation, including personas, journey maps, wireframes, and interactive prototypes.

• Collaborate closely with cross-functional teams to translate user needs and business objectives into intuitive and effective software solutions.

• Champion a data-driven approach to design, measuring and iterating on solutions to enhance customer satisfaction and productivity.

📝 Enhancement Note: While the title is "Product Designer (UX/UI)", the responsibilities heavily lean into a dedicated UX design role with a strong emphasis on user research, process refinement, and data-driven iteration. The "Product" aspect likely refers to designing the user-facing components of their robotic software products, rather than full product management. The "High Accuracy and High Agility (#HAHA)" specialization suggests a need for designers who can simplify complex technical interfaces.

📈 Primary Responsibilities

• Develop detailed design documents, including user personas, customer journey maps, low-fidelity wireframes, high-fidelity mockups, and interactive prototypes to effectively communicate design solutions.

• Present and deliver designs to internal stakeholders and external clients/partners, actively soliciting and incorporating feedback to refine solutions and ensure user-centricity.

• Define and track key performance indicators (KPIs) to measure the effectiveness of delivered UX designs against established success metrics and business goals.

• Partner collaboratively with product owners, engineering teams, and other stakeholders throughout the entire design lifecycle, ensuring UX designs are aligned with project objectives and technical feasibility.

• Conduct user research through surveys, interviews, and usability testing, translating insights into actionable design recommendations with strong, data-backed rationale.

• Advocate for the user by translating complex technical requirements and user pain points into intuitive and efficient software interface designs.

• Contribute to the continuous improvement of the design process by identifying opportunities for optimization and implementing Lean UX and Agile methodologies.

• Ensure design consistency and scalability by contributing to and leveraging Design Systems.

📝 Enhancement Note: The responsibilities highlight a need for a proactive designer who can not only create designs but also validate them through research and data, and then effectively communicate their value to diverse stakeholders. The mention of "time-challenged committed timeframes" indicates a need for efficient workflow and time management.

🎓 Skills & Qualifications

Education:

Experience:

• 2+ years of professional UX design experience with a demonstrable track record of designing and shipping user-centric products, preferably in the B2B enterprise software space.

Required Skills:

• Proficiency in core UX processes, including user research, persona development, journey mapping, wireframing, and prototyping.

• Expertise with industry-standard UX/UI design tools such as Sketch and Figma.

• In-depth understanding and hands-on experience with Design Systems, Design Sprints, and Lean UX methodologies.

• Ability to adapt and thrive in a fast-paced, dynamic environment, with experience in Agile execution being highly desirable.

• Strong presentation skills with the ability to clearly articulate complex design concepts and data-driven insights to cross-functional audiences.

• High degree of self-motivation and ability to independently perform essential job functions.

• Excellent communication and collaboration skills, fostering strong working relationships with technical and non-technical teams.

• Exceptional problem-solving skills, with a proven ability to work effectively with engineering teams to find practical design solutions.

• Positive, proactive attitude with a strong willingness to learn and provide constructive feedback.

Preferred Skills:

• Familiarity with Adobe Creative Suite (e.g., Photoshop, Illustrator) for asset creation or enhancement.

• Experience with collaboration and project management tools such as Figjam, Jira, and Miro.

📝 Enhancement Note: The "Must Have" section is quite robust, indicating a need for a designer who is not just a visual artist but a strategic problem-solver with a strong command of UX methodologies and collaborative tools. The specific mention of B2B enterprise projects suggests a preference for experience with complex workflows and professional user bases.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 complex enterprise-level projects, ideally from the B2B sector, demonstrating your ability to handle intricate design challenges.

• Clearly articulate your role and contributions within each project, highlighting your end-to-end design process from research to final implementation.

• Include examples of how you translated user needs and business requirements into effective design solutions, detailing the problem, your approach, and the outcome.

• Demonstrate proficiency in UX processes, including user research methodologies, wireframing, prototyping, and usability testing.

Process Documentation:

• Provide examples of your work in creating user personas and customer journey maps to illustrate your understanding of user behavior and pain points.

• Include case studies that detail your experience with Design Sprints and Lean UX methodologies, showcasing iterative design and rapid prototyping.

• Showcase how you have tracked and measured the performance of your delivered designs against success metrics, demonstrating a data-driven approach.

• Illustrate your collaboration process with product owners and engineering teams, demonstrating how you ensured technical feasibility and alignment with project goals.

📝 Enhancement Note: For this role, a portfolio is crucial for demonstrating practical application of UX principles in complex, potentially B2B, environments. Applicants should focus on showcasing their end-to-end process, problem-solving skills, and ability to deliver measurable results, rather than just visual aesthetics.

💵 Compensation & Benefits

Salary Range:

The salary range for a Product Designer (UX/UI) with 2-5 years of experience in Hanoi, Vietnam, is estimated to be between 25,000,000 VND and 50,000,000 VND per month, depending on qualifications, experience, and specific project contributions.

Benefits:

• Competitive remuneration package, including a competitive salary.

• Comprehensive Healthcare package:

  • Private health insurance.
  • Annual health check-ups.

• Flexible working environment, promoting work-life balance.

• Happy lunch provided every Friday, fostering team camaraderie.

• A supportive and collaborative team environment with passionate professionals.

• Exposure to a pleasant, enthusiastic, and international work environment, with connections to offices in Singapore, France, and Japan.

• Promising training and career development path, with opportunities for professional growth.

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week. The "flexible working environment" suggests potential for some adaptability within the standard schedule.

📝 Enhancement Note: Salary is estimated based on market data for UX/UI designers in Hanoi with 2-5 years of experience, considering the "competitive package" and the company's international presence. Benefits are directly listed from the job description, emphasizing a strong focus on employee well-being and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Robotics, Artificial Intelligence (AI), Software Development, Automation. Eureka Robotics operates at the cutting edge of AI and robotics, developing software and systems for high-accuracy, high-agility automation tasks. This industry context implies a culture that values innovation, technical expertise, and problem-solving.

Company Size: Eureka Robotics has offices in Singapore, Vietnam, Japan, and distribution partners in China and the USA. This indicates a growing, international mid-sized company (likely 50-250 employees globally, based on typical startup/scale-up structures with multiple international offices). For operations professionals, this means opportunities to influence processes in a growing organization while still having direct interaction with leadership.

Founded: The company is empowered by robotics and AI research from NTU Singapore and MIT. While the exact founding year isn't specified, this academic backing suggests a strong foundation in research and development, likely founded within the last 5-10 years to align with the rapid advancements in AI and robotics.

Team Structure:

• The Product Designer will be part of the "Eureka Robotics Product team," working closely with Product and Engineering teams.

• This implies a collaborative, cross-functional structure common in tech companies, where designers, product managers, and engineers work in integrated squads or teams.

Methodology:

• Emphasis on user-centric design, driven by user research and data analysis.

• Application of Agile execution methodologies for iterative development.

• Utilization of Design Sprints and Lean UX for rapid prototyping and validation.

• A commitment to measuring and improving UX performance against defined success metrics.

Company Website: https://www.eurekarobotics.com

📝 Enhancement Note: The company's foundation in academic research (NTU Singapore, MIT) suggests a strong emphasis on innovation and technical rigor. The international presence indicates a diverse and globalized work environment. For a Product Designer, this means working on cutting-edge technology with a need to translate complex concepts into user-friendly interfaces for a global B2B client base.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced Product Designer (UX/UI), requiring 2+ years of dedicated UX experience. It's a mid-level individual contributor role focused on executing design strategy and improving product usability.

Reporting Structure: The Product Designer will report to someone within the Product team, likely a Head of Product, Design Lead, or Product Manager. They will work in close collaboration with Engineering teams and Product Owners, indicating a matrixed reporting or strong cross-functional alignment rather than a strict hierarchical structure within the design function itself.

Operations Impact: The Product Designer's work directly impacts customer experience, satisfaction, and productivity. By creating intuitive and efficient software interfaces for robotic automation, they contribute to higher client adoption rates, reduced training overhead, improved operational efficiency for clients, and ultimately, Eureka Robotics' market competitiveness and revenue growth. The role is crucial in making complex robotic technology accessible and usable.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX/UI, such as interaction design for complex systems, user research methodologies, or design system architecture.

• Leadership Potential: Progress to a Senior Product Designer role, taking on more complex projects, mentoring junior designers, and contributing to design strategy.

• Cross-Functional Roles: Transition into Product Management by leveraging a deep understanding of user needs and product development cycles.

• Industry Expertise: Become a subject matter expert in UX for robotics and AI automation, a niche and growing field.

• International Exposure: Gain experience working with diverse teams and potentially contributing to projects across Eureka Robotics' global offices.

📝 Enhancement Note: The role offers significant growth potential within the specialized field of UX for robotics and AI. The emphasis on data-driven design and collaboration provides a strong foundation for advancing into senior or leadership positions within product development.

🌐 Work Environment

Office Type: The role is based at Eureka Robotics' Hanoi office, indicating a physical, on-site work environment. This setup typically fosters direct collaboration and team cohesion.

Office Location(s): Eureka Robotics' Hanoi office. Specific details about the office location within Hanoi would be beneficial for candidates assessing commute and local amenities.

Workspace Context:

• Collaborative Environment: The emphasis on working closely with Product and Engineering teams suggests a highly collaborative workspace where designers actively participate in team discussions and problem-solving sessions.

• Technology & Tools: Access to industry-standard design tools like Sketch, Figma, and collaboration platforms like Jira and Miro will be essential for the role. The company's focus on AI and robotics might also imply access to relevant simulation or testing environments.

• Team Interaction: Opportunities for frequent interaction with a diverse, international team, including designers, engineers, and product managers, both locally and potentially remotely with other Eureka offices.

Work Schedule: Full-time employment, likely adhering to standard business hours with a degree of flexibility offered by the "flexible working environment." This flexibility is important for operations roles to manage project deadlines and iterative design cycles effectively.

📝 Enhancement Note: The on-site nature of the role in Hanoi is a key factor. The "flexible working environment" suggests a modern, employee-focused approach, balancing structured work with personal needs, which is advantageous for maintaining focus on complex design tasks.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and relevant experience.

• Technical Interview: Likely involves discussing your UX process, problem-solving approach, and experience with specific design tools and methodologies. Expect questions about your past projects and how you handled challenges.

• Design Challenge/Case Study: You may be given a design problem to solve or asked to present a detailed case study from your portfolio. This evaluates your practical skills, critical thinking, and ability to articulate design decisions.

• Team/Stakeholder Interviews: Meetings with Product Managers, Engineers, and potentially other designers or leadership to assess cultural fit, collaboration style, and communication skills.

• Final Interview: Possibly with senior leadership to discuss your overall fit and long-term potential with Eureka Robotics.

Portfolio Review Tips:

• Curate Selectively: Showcase 2-3 of your strongest, most relevant projects that highlight your UX process, problem-solving skills, and impact, especially B2B enterprise examples.

• Detail Your Process: For each project, clearly outline the problem statement, your specific role, the methodologies used (research, ideation, prototyping, testing), key decisions made, and the final outcomes or lessons learned.

• Quantify Impact: Whenever possible, present metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, reduced error rates, increased user satisfaction scores).

• Tool Proficiency: Clearly state the tools you used (Figma, Sketch, etc.) and your level of proficiency.

• Storytelling: Frame your projects as compelling stories that demonstrate your ability to understand user needs and deliver effective solutions.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Eureka Robotics' work in AI and robotics automation. Think about the unique UX challenges of designing for complex industrial or B2B applications.

• Practice Problem-Solving: Be ready to tackle hypothetical design problems, focusing on your approach to understanding the requirements, exploring solutions, and justifying your choices.

• Communicate Clearly: Practice articulating your thought process, design rationale, and data-driven justifications concisely and effectively, as if presenting to a mixed audience of technical and non-technical stakeholders.

📝 Enhancement Note: The emphasis on B2B, complex enterprise projects, and data-driven design means candidates should prepare to demonstrate a strategic, analytical approach to UX, not just visual design skills. A well-structured portfolio and clear articulation of the design process are paramount.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design: Figma, Sketch (proficient use required).

• Prototyping: Figma, Sketch, or other industry-standard tools for creating interactive prototypes.

• Collaboration & Ideation: Figjam, Miro, or similar tools for brainstorming, journey mapping, and collaborative design sessions.

Analytics & Reporting:

• While not explicitly listed as a required skill for the designer, the role emphasizes tracking and measuring design performance. Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) or understanding how to collaborate with teams using them would be beneficial for data-driven decision-making.

CRM & Automation:

• No specific CRM or automation tools are listed as direct requirements for this role, but an understanding of how design impacts user workflows within B2B software suites (which often integrate with CRMs) is implied.

📝 Enhancement Note: Proficiency in Figma and Sketch is explicitly called out as a "must have." The mention of collaboration tools like Figjam and Miro indicates a modern, agile design workflow. While direct analytics tool experience isn't mandated, an understanding of how designs are measured is crucial.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver for design decisions.

• Innovation & Research: A culture that values pushing boundaries in AI and robotics, grounded in academic research and continuous learning.

• Data-Driven Decision Making: Reliance on metrics and user data to inform design choices and measure success.

• Collaboration & Communication: Strong emphasis on teamwork, open communication, and cross-functional partnerships to achieve shared goals.

• Efficiency & Agility: A focus on delivering solutions efficiently and adapting quickly to evolving requirements, reflecting the #HAHA (High Accuracy, High Agility) principle.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work seamlessly with Product Managers and Engineers, participating actively in their sprints and discussions.

• Iterative Feedback Loop: A culture of continuous feedback, where designs are shared early and often, and constructive criticism is welcomed to refine solutions.

• Knowledge Sharing: Encouragement to share insights from user research and design processes across teams to foster collective understanding and improvement.

📝 Enhancement Note: The company's values, particularly "High Accuracy and High Agility," suggest a culture that appreciates precision, speed, and adaptability. For a designer, this means balancing meticulous detail with efficient execution and a willingness to iterate quickly based on feedback and data.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating highly technical AI and robotics functionalities into intuitive user interfaces for potentially non-expert B2B users.

• Balancing User Needs with Technical Constraints: Finding elegant design solutions that meet user demands while respecting the technical feasibility and limitations of the robotic systems.

• Fast-Paced Development: Adapting to rapid iterations and tight deadlines in an Agile development environment.

• Global User Base: Designing for a diverse international clientele with varying cultural contexts and technical proficiencies.

Learning & Development Opportunities:

• Specialized UX Expertise: Gaining deep experience in UX for cutting-edge fields like robotics and AI automation.

• Advanced Design Methodologies: Further honing skills in Design Sprints, Lean UX, and data-driven design practices.

• Cross-Cultural Collaboration: Developing skills in working with international teams and understanding global user perspectives.

• Mentorship and Leadership: Potential to grow into senior design roles, mentoring junior designers and influencing product strategy.

📝 Enhancement Note: The primary challenge lies in simplifying complexity. Growth opportunities are strong for those who can master this, becoming experts in a niche but rapidly expanding technological domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a user interface for a complex technical product. What were the main challenges, and how did you approach them?" (Prepare a case study emphasizing your process, problem-solving, and outcome).

• "How do you incorporate user research and data into your design decisions, especially when there are conflicting stakeholder opinions?" (Focus on your data-driven approach and stakeholder management skills).

Company & Culture Questions:

• "What interests you about Eureka Robotics and our work in AI and robotics automation?" (Research the company's mission, products, and recent news).

• "How do you handle feedback on your designs, particularly constructive criticism from engineers or product managers?" (Showcase your collaborative spirit and willingness to iterate).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process, the solutions you designed, and the measurable impact.

• Highlight Your Process: Focus on the "how" and "why" behind your design decisions, not just the final visuals. Show your wireframes, prototypes, and research findings.

• Be Ready for Deep Dives: Anticipate detailed questions about specific design choices, technical constraints, and user testing results.

• Engage Your Audience: Make it an interactive discussion rather than a one-way presentation. Be prepared to answer questions on the fly and discuss alternative solutions.

📝 Enhancement Note: Candidates should be prepared to discuss their experience with complex B2B products and demonstrate a robust, data-informed design process. The ability to communicate technical concepts clearly and collaborate effectively will be key.

📌 Application Steps

To apply for this Product Designer (UX/UI) position:

• Submit your application through the provided Breezy HR link.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 of your strongest B2B enterprise projects, clearly detailing your UX process, problem-solving approach, and the impact of your designs.

• Resume Optimization: Ensure your resume prominently features keywords related to UX/UI design, design systems, Lean UX, Agile methodologies, and any relevant experience with complex software or B2B products. Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your design philosophy, detailing your process for case studies, and preparing answers for common UX interview questions, focusing on problem-solving and collaboration.

• Company Research: Thoroughly research Eureka Robotics' mission, products, and the specific challenges and opportunities within the AI and robotics automation industry to demonstrate genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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