Product Designer UX UI

📍 Job Overview

Job Title: Product Designer UX UI

Company: Utah Community Credit Union (UCCU)

Location: Provo, UT, USA

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-04-08

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• This role is pivotal in designing and evolving digital experiences across UCCU, with an initial focus on the corporate website.

• You will collaborate closely with Product Managers and Engineering teams to translate business goals into clear, usable, and accessible designs.

• A key early deliverable involves creating and maintaining a comprehensive UCCU Design System within Figma, encompassing styles, tokens, components, and interaction states.

• This position is a shared design resource supporting multiple product areas, requiring strong prioritization and communication skills to manage competing roadmap needs.

📝 Enhancement Note: The core function of this role is to bridge the gap between user needs and business objectives through intuitive and visually appealing digital product design, with a strong emphasis on establishing and maintaining a scalable design system.

📈 Primary Responsibilities

• Own the end-to-end design process for assigned digital initiatives, encompassing discovery, user flows, wireframing, prototyping, visual UI design, and design QA through to release.

• Partner with Product Managers to clearly define project problems, establish desired outcomes and success metrics, and translate strategic ideas into a prioritized design plan.

• Collaborate effectively with Engineering teams to produce implementation-ready designs, proactively identify technical constraints, and facilitate rapid iteration during the development lifecycle.

• Develop and meticulously maintain the UCCU Design System in Figma, including design tokens (color, typography, spacing), reusable components (buttons, inputs, navigation), and documented interaction states (hover, focus, disabled, error, selected).

• Enhance the usability and effectiveness of existing digital experiences through iterative improvements informed by analytics, stakeholder feedback, and direct user insights.

• Apply and advocate for accessibility best practices (e.g., sufficient contrast, clear focus states, keyboard navigation patterns) to promote inclusive design principles across all workflows and acceptance criteria.

• Contribute to website optimization efforts, focusing on clarity, conversion rates, content structure, and performance-sensitive design decisions.

• Participate actively in user research activities such as usability tests, user interviews, and competitive analyses, translating findings into actionable design improvements.

• Communicate effectively about design tradeoffs and capacity constraints when supporting multiple product areas as a shared resource with competing priorities.

• Leverage AI-assisted workflows responsibly to accelerate discovery, ideation, prototyping, and research synthesis where appropriate and beneficial.

• Produce clear and concise design documentation and handoff artifacts, including annotations, component usage guidance, and interaction notes, to ensure confident and accurate implementation by Engineering.

• Uphold high collaboration standards by actively participating in design reviews and critiques, accepting feedback constructively, and contributing to raising the overall design quality across all products.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design, from strategic problem-solving to detailed execution and system maintenance, with a clear expectation of cross-functional collaboration and continuous improvement.

🎓 Skills & Qualifications

Education:

• Bachelor's Degree in Design, Human-Computer Interaction (HCI), or a closely related field, or equivalent practical experience demonstrating high-level design ownership.

Experience:

• Minimum of 5 years of professional product design, UX/UI experience, with a strong portfolio showcasing end-to-end design ownership and shipped work.

• Proven experience designing modern web experiences from initial discovery through to implementation support and iterative refinement.

• Demonstrated experience with experimentation and A/B testing using data-informed design principles.

Required Skills:

• Product Design & UX: Ability to translate complex business goals into user-centered solutions using flows, wireframes, prototypes, and iterative testing. Strong foundation in interaction design, information architecture, and usability patterns. Skill in defining and evaluating success criteria for design initiatives.

• Visual UI & Design Systems: Excellent visual design capabilities, including layout, typography, hierarchy, spacing, and component consistency. Experience creating or contributing to design systems and component libraries, including design tokens, reusable components, and documentation.

• Collaboration & Execution: Proven ability to work effectively with Product Managers and Engineers, clarifying requirements, managing tradeoffs, and driving project momentum. Strong written and verbal communication skills for explaining design decisions and incorporating feedback. Self-starter mindset with comfort operating in ambiguity and establishing lightweight processes.

• Web & Accessibility Awareness: Working knowledge of web UX constraints and patterns, including responsive design principles, content structure, and fundamental HTML/CSS concepts. Awareness of accessibility best practices and the ability to integrate them into designs and acceptance criteria.

• Figma Proficiency: Comfort and demonstrated skill in using Figma for design, including its library, component/variant, and style/variable functionalities.

Preferred Skills:

• Experience with user research methodologies (usability testing, interviews, competitive analysis).

• Familiarity with AI-assisted design tools and workflows.

• Experience in financial services or other regulated industries.

📝 Enhancement Note: The qualifications emphasize a blend of foundational design principles, practical execution skills, system thinking, and collaborative ability, with a clear preference for candidates who have shipped real-world products and understand web constraints.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design case studies demonstrating ownership from discovery to implementation support and iteration.

• Highlight examples of practical problem-solving and the ability to ship functional designs, not just conceptual mockups.

• Include strong evidence of interaction design skills, visual UI design execution, and a pragmatic approach to design challenges.

• Demonstrate experience with A/B testing using analytics-informed design strategies.

Process Documentation:

• Case studies should clearly articulate the problem statement, design process, key decisions, and the measurable impact of the designs.

• Document the creation and maintenance of design systems or component libraries, including examples of tokens, components, and their usage guidelines.

• Illustrate how accessibility best practices were integrated into the design and development handoff process.

• Provide examples of collaboration with Product Managers and Engineers, detailing how requirements were clarified, tradeoffs managed, and work was kept moving.

📝 Enhancement Note: The portfolio is critical for demonstrating practical application of design skills, system thinking, and collaborative execution. Emphasis is placed on tangible results and a well-documented design process.

💵 Compensation & Benefits

Salary Range:

The estimated annual salary range for this position in Provo, UT, for a Product Designer with 5-10 years of experience, is between $85,000 and $115,000. This estimate is based on industry benchmarks for similar roles in the Utah region, considering the experience level and the specific requirements of the job. Factors such as the candidate's specific skill set, interview performance, and the company's compensation philosophy may influence the final offer.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous Paid Time Off (PTO) policy, including vacation, sick leave, and holidays.

• Retirement savings plan with employer matching contributions (e.g., 401k or similar).

• Opportunities for professional development, including training, workshops, and conference attendance.

• Employee assistance programs and wellness initiatives.

• Potential for performance-based bonuses or incentives.

Working Hours:

• This is a full-time position working approximately 40 hours per week.

• Standard working hours are typically Monday through Friday, with flexibility potentially available based on team needs and project deadlines.

• The role requires consistent presence on-site, aligning with the organization's operational schedule.

📝 Enhancement Note: Salary range is an estimate based on market data for Product Designers in Provo, UT, with 5-10 years of experience. Benefits are typical for a full-time role in the US financial services sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Credit Union) - UCCU operates within the financial services sector, specifically as a credit union. This implies a member-centric approach, a focus on community, and adherence to strict regulatory standards, which can influence design considerations for trust, security, and clarity.

Company Size: While exact current size isn't specified, UCCU is a well-established credit union, suggesting a mid-to-large size organization with established processes and a community-focused ethos. This size often means a balance between structured operations and a more personal, collaborative environment.

Founded: Founded in 1955, UCCU has a long history, indicating stability, deep roots in the community, and a wealth of experience in serving its members. This longevity suggests a culture that values tradition, member loyalty, and gradual, sustainable growth.

Team Structure:

• The Product Designer will be part of a design function that supports multiple product areas, likely within a broader digital product or technology department.

• This role is a shared resource, meaning collaboration will extend across various product teams, requiring strong communication and prioritization skills.

Methodology:

• Data-Driven Design: Emphasis on using analytics, user feedback, and A/B testing to inform design decisions and measure impact.

• User-Centricity: Commitment to understanding member needs and translating them into intuitive and accessible digital experiences.

• Iterative Development: Regular release cycles and a focus on continuous improvement of existing and new features.

• Design System Adoption: Strategic use of a centralized design system to ensure consistency, efficiency, and scalability across digital products.

Company Website: https://www.uccu.com/

📝 Enhancement Note: The company's credit union identity and long history suggest a culture that values trust, community, and member well-being, which should be reflected in the design approach. The "shared resource" aspect implies a need for strong interpersonal and prioritization skills.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level Product Designer. It requires significant autonomy in managing the end-to-end design process for assigned initiatives and a key role in establishing foundational design infrastructure (the design system). The expectation is for independent contribution and cross-functional leadership in design matters.

Reporting Structure: The Product Designer will likely report to a Design Manager, Head of Product Design, or potentially a senior Product Manager overseeing digital initiatives. They will collaborate closely with Product Managers and Engineering teams, acting as a peer in the product development lifecycle.

Operations Impact: The Product Designer's impact is directly tied to improving the digital experience for UCCU members and employees. This includes driving user engagement, increasing conversion rates on the corporate website, enhancing usability, ensuring accessibility, and fostering consistency across digital touchpoints. A well-maintained design system will also significantly improve development efficiency and reduce design debt, indirectly impacting operational costs and speed to market.

Growth Opportunities:

• Design System Leadership: Opportunity to become the subject matter expert and primary owner of the UCCU Design System, influencing its evolution and adoption across the organization.

• Skill Specialization: Potential to deepen expertise in areas such as advanced interaction design, accessibility standards, user research methodologies, or front-end development principles.

• Cross-Product Exposure: Gain broad experience across various digital product areas within the credit union, understanding diverse user needs and business objectives.

• Mentorship: As a senior member of the design function, opportunities may arise to mentor junior designers or contribute to design best practices within the team.

• Strategic Influence: Contribute to strategic product decisions by providing user insights and advocating for user-centered design principles.

📝 Enhancement Note: The growth path focuses on deepening expertise in design systems and user experience, gaining broad product exposure, and potentially taking on mentorship or leadership within the design domain.

🌐 Work Environment

Office Type: This is an on-site role at UCCU's Provo, Utah location. The environment is likely a professional office setting typical for a financial institution, emphasizing a collaborative workspace that supports focused work and team interaction.

Office Location(s): The primary work location is Provo, Utah, specifically at the address associated with UCCU's operations in that city. This location offers accessibility within the Provo area.

Workspace Context:

• Collaborative Environment: The role will involve frequent interaction with Product Managers, Engineers, and potentially other stakeholders, necessitating an environment conducive to open communication and joint problem-solving.

• Tools & Technology: Access to standard office equipment and software, with a primary focus on Figma for design and prototyping. Expect a robust digital infrastructure to support design and development workflows.

• Team Interaction: Opportunities for regular team meetings, design critiques, and informal knowledge sharing sessions, fostering a cohesive design practice within the organization.

Work Schedule: The standard work schedule is approximately 40 hours per week, typically Monday to Friday. While the role is on-site, there might be some flexibility depending on project needs and team agreements, but core hours will likely be expected.

📝 Enhancement Note: The on-site requirement implies a traditional office environment where in-person collaboration and adherence to established work hours are standard.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and portfolios to assess baseline qualifications and experience.

• Portfolio Presentation & Design Challenge: Candidates will typically be asked to present their portfolio, walking through key case studies and explaining their design process, decision-making, and impact. A design challenge, either take-home or live, may be administered to assess practical skills in areas like problem-solving, interaction design, or UI execution.

• Team Interviews: Interviews with Product Managers and Engineering leads to evaluate collaboration skills, technical understanding, and cultural fit. Questions may focus on how candidates work within a team, manage feedback, and handle technical constraints.

• Stakeholder Interview: Potentially an interview with a senior leader (e.g., Head of Product, VP of Digital) to assess strategic thinking, alignment with company vision, and overall suitability for the role.

Portfolio Review Tips:

• Curate Effectively: Select 3-4 strong case studies that best represent your end-to-end design process, problem-solving abilities, and shipped work. Prioritize projects that align with web design, design systems, and ideally, financial services.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process undertaken (research, ideation, design, testing), key decisions made, and the measurable outcomes or impact achieved. Quantify results whenever possible.

• Highlight Process: Showcase your thinking – how you approached the problem, why you made certain design choices, and how you iterated based on feedback or data.

• Design System Focus: If applicable, dedicate a section or integrate examples within case studies showing your experience with creating, contributing to, or utilizing design systems. Detail your work with tokens, components, and documentation.

• Accessibility & Usability: Ensure your portfolio demonstrates an understanding and application of accessibility best practices and usability principles.

• Professional Presentation: Ensure your portfolio is well-organized, easy to navigate, and visually polished. Be prepared to discuss your work in detail and answer probing questions.

Challenge Preparation:

• Understand the Brief: Carefully read and understand any design challenge instructions. Ask clarifying questions if needed.

• Focus on Process: Even if time is limited, demonstrate your thought process. Outline your assumptions, approach, and rationale for decisions.

• Prioritize: If given a complex problem, identify the most critical aspects to address within the given timeframe.

• Consider Constraints: Be mindful of potential technical, business, or accessibility constraints that might influence your design.

📝 Enhancement Note: The interview process emphasizes practical design skills, portfolio presentation, and collaborative fit. Strong preparation around case studies, design system work, and problem-solving is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and critically, for building and maintaining the design system (libraries, components, styles/variables). Proficiency is essential.

• Prototyping Tools: Figma's built-in prototyping capabilities, or potentially other tools like InVision, Adobe XD, or Axure for more complex interactions.

• Design System Tools: Primarily Figma for managing tokens, components, and documentation.

Analytics & Reporting:

• Web Analytics Platforms: Google Analytics or similar tools to understand website traffic, user behavior, conversion rates, and identify areas for optimization.

• Data Visualization Tools: Potentially tools like Tableau, Power BI, or internal reporting dashboards for analyzing user data and presenting insights.

• A/B Testing Tools: Platforms like Optimizely, Google Optimize, or built-in A/B testing features within analytics tools to test design variations.

CRM & Automation:

• While not directly designing CRM interfaces, understanding how user data flows from digital products into CRM systems (e.g., Salesforce, though not specified) can be beneficial for context and understanding member journeys.

• Familiarity with marketing automation platforms (e.g., HubSpot, Marketo) might be helpful for understanding how website interactions can feed into marketing efforts.

• Integration Tools: Awareness of how digital products integrate with backend systems and APIs is beneficial.

📝 Enhancement Note: Figma is the central tool for this role, especially for design system work. Familiarity with web analytics and A/B testing tools is key for data-informed design and optimization.

👥 Team Culture & Values

Operations Values:

• Member-Centricity: A core value in credit unions, emphasizing that all design decisions should ultimately serve the best interests of the members, focusing on trust, clarity, and ease of use.

• Integrity & Trust: Given the financial industry context, designs must convey security, reliability, and transparency to build and maintain member trust.

• Collaboration & Teamwork: The role requires working closely with diverse teams (Product, Engineering), valuing open communication, constructive feedback, and shared ownership of outcomes.

• Efficiency & Continuous Improvement: A drive to streamline processes, optimize user flows, and improve the overall digital experience through iterative design and system thinking.

• Inclusivity & Accessibility: A commitment to designing for all users, ensuring digital products are usable and accessible to individuals with diverse needs and abilities.

Collaboration Style:

• Cross-Functional Integration: Expect close partnerships with Product Managers to define strategy and requirements, and with Engineers to ensure designs are feasible and implemented accurately.

• Feedback-Driven: An environment where design critiques are regular and constructive, with an expectation that designers can both give and receive feedback effectively to elevate the quality of work.

• Knowledge Sharing: Encouragement to share best practices, design patterns, and insights across teams to foster a consistent and high-quality design output. Open communication channels are vital.

📝 Enhancement Note: The culture likely reflects the values of a credit union: member focus, integrity, and community. Collaboration will be key, with an emphasis on cross-functional teamwork and a structured approach to feedback and design system governance.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Product Needs: As a shared resource, effectively prioritizing and managing design efforts across competing product roadmaps will be a continuous challenge. This requires strong communication, negotiation, and time management skills.

• Establishing and Evolving a Design System: Building a comprehensive, adopted, and well-maintained design system from the ground up (or significantly evolving an existing one) is a substantial undertaking that requires buy-in, ongoing effort, and adaptability.

• Integrating AI Tools Effectively: Responsibly and effectively incorporating AI-assisted workflows into the design process to enhance efficiency without compromising quality or originality.

• Navigating Technical Constraints: Working within the specific technical architecture and limitations of existing systems, particularly in a financial institution, can present design challenges.

Learning & Development Opportunities:

• Design System Expertise: Deepen knowledge and become a leader in design system principles, tooling, and strategy.

• Accessibility Specialization: Develop advanced skills in accessibility standards (WCAG) and inclusive design practices.

• Financial Services UX: Gain specialized knowledge of user needs, regulatory requirements, and common UX patterns within the financial services industry.

• Cross-Functional Acumen: Enhance understanding of product management and software engineering processes through close collaboration.

• Emerging Design Technologies: Explore and integrate new design tools and AI technologies to stay at the forefront of the field.

📝 Enhancement Note: The challenges revolve around prioritization, system building, and integration of new technologies, while growth opportunities lie in specialization, industry expertise, and leadership within the design domain.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature from initial concept to implementation. How do you ensure alignment with business goals and user needs?" (Prepare with a case study example, highlighting discovery, ideation, prototyping, user feedback, and handoff.)

• "How do you approach the creation and maintenance of a design system? What are the key components, and how do you ensure adoption and consistency across teams?" (Be ready to discuss your experience with tokens, components, documentation, and collaboration with developers.)

• "How do you handle conflicting priorities or feedback from different stakeholders (e.g., Product Manager vs. Engineering Lead)?" (Focus on communication strategies, negotiation, and data-driven decision-making.)

Company & Culture Questions:

• "What interests you about working for a credit union like UCCU, and how do you see your design philosophy aligning with our member-centric values?" (Research UCCU's mission, values, and community involvement. Connect your design approach to themes of trust, accessibility, and member service.)

• "How do you stay updated on the latest UX/UI trends and best practices, especially in areas like accessibility and AI-assisted design?" (Demonstrate a commitment to continuous learning and professional development.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline: Problem, Your Role, Process, Solution, and Impact/Outcomes. Use visuals effectively to support your story.

• Quantify Impact: Whenever possible, use metrics (e.g., conversion lift, engagement increase, task completion rate improvement, reduction in support tickets) to demonstrate the value of your designs.

• Showcase Design System Work: If you have experience, dedicate specific slides or sections to illustrate your contribution to design systems, including examples of components, tokens, and documentation.

• Explain Your Rationale: Be prepared to articulate why you made specific design choices, referencing user research, data, or design principles.

• Address Accessibility: Highlight how you incorporated accessibility into your designs and workflows.

• Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within the allotted time. Be ready for follow-up questions.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of the design process, a proven ability to build and utilize design systems, effective collaboration skills, and a clear connection to UCCU's mission and values.

📌 Application Steps

To apply for this Product Designer UX UI position:

• Submit your application through the provided link on the UCCU recruiting portal.

• Customize Your Resume: Tailor your resume to highlight experience with product design, UX/UI, Figma, design systems, accessibility, and web design. Use keywords from the job description and quantify achievements where possible.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases relevant case studies (especially those involving web design and design systems), and is easily accessible. Be ready to present it confidently.

• Research UCCU: Familiarize yourself with UCCU's mission, values, services, and recent digital initiatives. Understand their commitment to members and the community.

• Practice Your Pitch: Rehearse your answers to common interview questions, particularly those related to your design process, collaboration, and portfolio walkthrough. Prepare specific examples.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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