Product Designer - UX

📍 Job Overview

Job Title: Product Designer - UX

Company: Epicor Software Corporation

Location: India, Hyderabad

Job Type: FULL_TIME

Category: Product Design / UX

Date Posted: 2025-11-16

Experience Level: 3-5 Years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on designing intelligent, AI-driven workflows for enterprise ERP modernization, specifically for cloud migration and customization experiences.

• The Product Designer will be responsible for translating complex technical workflows into intuitive, user-friendly designs that enhance efficiency and reduce time-to-value for customers.

• Key responsibilities include creating high-fidelity mockups, defining interaction and motion patterns, and collaborating closely with research, product, and engineering teams to ensure design accuracy and scalability.

• The position requires a strong portfolio demonstrating exceptional craft, clear problem framing, and measurable product impact, with an emphasis on visual and interaction design for enterprise or workflow-driven applications.

📝 Enhancement Note: While the title is "Product Designer - UX," the description heavily emphasizes "intelligent workflows," "AI-driven assistance," and "cloud migration," suggesting a strong focus on the practical application of design within complex enterprise software systems. The role requires bridging the gap between technical functionality and user experience for ERP modernization.

📈 Primary Responsibilities

• Design end-to-end user experiences for customers configuring and customizing their ERP systems, ensuring intuitive and efficient workflows.

• Develop high-fidelity mockups and interactive prototypes that clearly communicate design intent and are ready for developer handoff, adhering to design system standards.

• Define and implement motion, interaction, and feedback patterns to enhance clarity, reinforce user understanding, and create a seamless flow within the application.

• Collaborate with UX researchers and Product Managers to validate design concepts through user testing, ensuring designs meet user needs and business objectives.

• Partner closely with engineering teams to ensure the accuracy, feasibility, and scalability of implemented designs, providing clear specifications and support throughout the development lifecycle.

• Contribute to the creation and maintenance of design documentation, participate actively in design reviews, and help evolve the team's component libraries.

• Translate technical workflows into simple, intuitive designs that empower users to automate repetitive tasks, leveraging AI-driven assistance features.

📝 Enhancement Note: The responsibilities highlight a full-cycle design process, from conceptualization and prototyping to collaboration with cross-functional teams and contribution to design systems. The emphasis on "AI-driven assistance" and "zero time-to-value" indicates a strategic focus on efficiency and intelligent automation within the ERP space.

🎓 Skills & Qualifications

Education: While specific educational requirements are not detailed, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for Product Design roles at this level.

Experience: 3 to 5 years of experience in Product Design, with a specific focus on enterprise or workflow-driven applications.

Required Skills:

• Strong visual design skills, with a keen eye for hierarchy, typography, color, and layout that enhances usability.

• Exceptional interaction design skills, focusing on creating intuitive and efficient user flows for complex systems.

• Proficiency in Figma for creating high-fidelity mockups, wireframes, and interactive prototypes.

• Experience with motion prototyping tools to define and communicate dynamic user interface elements.

• Demonstrated ability to manage feedback effectively, iterate on designs, and balance design craft with project delivery timelines.

Preferred Skills:

• Experience designing specifically for cloud migration, workflow builders, or automation platforms.

• Knowledge of established design principles for motion and experience with building or contributing to design systems.

• Familiarity with HTML/CSS to facilitate better communication and understanding with development teams.

• Prior experience in AI-assisted design environments or enterprise SaaS product development.

• Understanding of ERP systems or complex business process management software.

📝 Enhancement Note: The requirement for "measurable product impact" in the portfolio suggests that candidates should be prepared to articulate the business value and user outcomes of their design work, not just the aesthetics or functionality. The preference for experience in cloud migration, workflow builders, and AI-assisted design aligns directly with the specific focus of Epicor's "Ascend" initiative.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 projects, with at least two demonstrating significant product design craft and clarity in problem framing.

• Case studies that clearly articulate the problem statement, user needs, design process, and the rationale behind key design decisions.

• Demonstration of measurable product impact, including metrics related to user engagement, task completion rates, efficiency gains, or customer satisfaction.

• Examples of designing for complex workflows, enterprise applications, or systems with a strong emphasis on user efficiency and automation.

Process Documentation:

• Examples of design documentation, including user flows, wireframes, high-fidelity mockups, and specifications for developer handoff.

• Evidence of contributing to or utilizing design systems, including examples of component design and pattern application.

• Demonstration of a structured design process, from initial research and ideation through to testing, iteration, and implementation support.

• Case studies that highlight collaboration with product management, engineering, and research teams, showcasing effective cross-functional communication.

📝 Enhancement Note: The emphasis on "measurable product impact" and "clarity in problem framing" means candidates should structure their portfolio to explicitly state the business problem, the design solution, and the quantifiable results, rather than just presenting visual assets. For this role, highlighting projects involving workflow optimization, automation, or complex system configuration will be particularly impactful.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designers with 3-5 years of experience in Hyderabad, India, the estimated annual salary range is ₹800,000 to ₹1,500,000. This range can vary based on specific skills, previous experience, and the final negotiation.

Benefits:

• Health and Wellness: Comprehensive health and wellness benefits designed to support overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with a commitment to filling 25% of positions internally.

• Career Development: Access to free LinkedIn Learning licenses and a Mentoring Program to foster personal and professional growth.

• Education Support: Geographically specific programs designed to balance the cost of continued learning and personal development.

• Inclusive Workplace: Collaboration within a diverse, global team that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Working Hours: Approximately 40 hours per week, with a hybrid work arrangement indicating a balance between remote and in-office work. Flexibility may be available, common in hybrid models, to accommodate design sprints and collaborative sessions.

📝 Enhancement Note: The provided salary range is an estimate based on general market data for Product Designers in Hyderabad, India, considering the specified experience level. Epicor's commitment to internal mobility and career development, along with a comprehensive benefits package, suggests a strong focus on employee growth and retention. The "hybrid" work arrangement implies a need for strong self-management skills and effective remote collaboration tools.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Enterprise Software, ERP, Cloud Solutions)

Company Size: Approximately 5,000 employees, indicating a mid-to-large enterprise with established processes and a global presence.

Founded: Epicor has a long history, founded in 1972, suggesting a stable company with deep industry knowledge and a proven track record in enterprise solutions.

Team Structure:

• The Product Experience & Design team is part of a larger product development organization. The UX team likely consists of designers, researchers, and potentially content strategists.

• Reporting is expected to be to a Design Lead or Head of Product Design, with close collaboration with Product Managers, Engineering Leads, and potentially UX Researchers.

Methodology:

• Data analysis and insights from user research and product performance metrics will inform design decisions.

• Agile methodologies are likely employed, with an emphasis on iterative design, rapid prototyping, and continuous feedback loops.

• Automation and efficiency practices are central to the company's mission, especially with the "Ascend" initiative focusing on AI-driven workflows.

Company Website: https://www.epicor.com/

📝 Enhancement Note: Epicor's long history and focus on "real industries" suggest a company deeply rooted in understanding specific business needs. The company culture is described as "Proactive, Proud, Partners," emphasizing collaboration, ownership, and a commitment to customer success. The emphasis on data, AI, and cognitive ERP points to a forward-thinking environment within a stable enterprise.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, requiring 3-5 years of experience. It implies a significant level of autonomy in design execution and contribution to project strategy, but likely reports to a more senior designer or manager. The scope involves end-to-end design for specific product features or modules.

Reporting Structure: Typically, a Product Designer reports to a Design Manager, Lead Designer, or Head of Product Design. They will work closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The designer's work directly impacts the usability, efficiency, and adoption of Epicor's ERP software. By simplifying complex cloud migration and customization processes through intelligent workflows and AI assistance, the designer contributes to customer satisfaction, reduced implementation times, and increased customer retention, ultimately driving revenue and business growth for Epicor's clients.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas like AI-driven design, workflow automation, or cloud migration UX.

• Leadership: Potential to grow into a Senior Product Designer role, leading design initiatives, mentoring junior designers, or taking on lead responsibilities for larger product areas.

• Skill Development: Continuous learning through provided resources like LinkedIn Learning, internal training, and exposure to cutting-edge technologies in ERP and AI.

• Cross-functional Exposure: Gaining deeper insights into product strategy, business operations, and engineering challenges through close collaboration.

📝 Enhancement Note: The role offers a clear path for growth within a specialized domain of enterprise software design. The focus on AI and cloud modernization positions the designer to develop highly relevant and in-demand skills. The company's emphasis on internal mobility suggests that excellent performance can lead to significant career advancement opportunities.

🌐 Work Environment

Office Type: The role is designated as "Hybrid" and located in Hyderabad, India. This indicates a mix of remote work and in-office presence, suggesting a modern office setup designed for collaboration.

Office Location(s): Hyderabad, India. Specific details on office accessibility or amenities would require direct inquiry.

Workspace Context:

• The hybrid model fosters a collaborative environment, requiring designers to be adept at both in-office brainstorming sessions and remote communication tools.

• Access to standard design tools (Figma, prototyping software) and potentially internal design systems and documentation platforms will be provided.

• Opportunities for interaction will include team meetings, design critiques, cross-functional project sessions, and informal discussions with colleagues across different departments.

Work Schedule: Standard full-time hours, likely around 40 hours per week. The hybrid arrangement offers some flexibility, but core working hours will be expected for team collaboration and meetings, especially given the global nature of enterprise software development.

📝 Enhancement Note: The hybrid work environment emphasizes the need for strong communication and collaboration skills, both in person and remotely. Designers will need to be proactive in engaging with team members and stakeholders, leveraging digital tools effectively to maintain design momentum and knowledge sharing.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios to assess basic qualifications and alignment with the role.

• Design Challenge/Portfolio Review: Candidates will likely be asked to present their portfolio, discussing specific projects, their design process, problem-solving approach, and the impact of their work. A design challenge focusing on workflow simplification or a complex user scenario might be assigned.

• Hiring Manager Interview: A discussion focusing on experience, skills, cultural fit, and understanding of enterprise design challenges.

• Team/Cross-functional Interviews: Meetings with other designers, product managers, and engineers to assess collaboration style and technical acumen.

• Final Interview: Potentially with a senior leader to discuss career aspirations and overall fit.

Portfolio Review Tips:

• Storytelling: Structure each case study as a narrative: problem, your role, process, solution, and outcome (with metrics).

• Focus on Impact: Clearly articulate the business value and user benefits of your designs. Quantify results whenever possible (e.g., "improved task completion by X%," "reduced error rates by Y%").

• Process Clarity: Showcase your design thinking and problem-solving methodology. Explain why you made certain decisions.

• Visual Polish: Ensure high-fidelity mockups and prototypes are clean, well-presented, and representative of your best work.

• Relevance: Highlight projects that align with enterprise software, workflow automation, or complex system design, if available.

Challenge Preparation:

• Familiarize yourself with Epicor's products and the challenges of ERP modernization.

• Practice articulating design decisions clearly and concisely.

• Be prepared to discuss trade-offs and constraints in design, especially in an enterprise context.

• Anticipate questions about how you handle feedback, collaboration, and working under tight deadlines.

📝 Enhancement Note: The portfolio review is critical. Candidates should be prepared to deep-dive into their projects, explaining their rationale and the impact. For this role, demonstrating experience with complex workflows, enterprise-level applications, and an understanding of how design drives efficiency and business goals will be key differentiators.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Primary tool for wireframing, mockups, prototyping, and design system collaboration.

• Motion Prototyping Tools: Such as Principle, After Effects, or Figma's built-in prototyping features for defining and demonstrating UI motion.

• Design System Tools: Likely involves working with or contributing to an established design system, potentially managed within Figma or a dedicated platform.

Analytics & Reporting:

• Familiarity with analytics tools (e.g., Google Analytics, Amplitude, Pendo) is beneficial for understanding user behavior and measuring design impact, though direct usage might be handled by product managers.

CRM & Automation:

• While not a direct CRM role, understanding how design impacts user adoption of ERP systems and potentially workflow automation tools is crucial.

• Familiarity with cloud migration concepts and the challenges of customizing complex enterprise software.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Experience with motion design and design systems is highly valued. While not explicitly stated, understanding the principles of AI-assisted design and workflow automation will be a significant advantage, as these are core to the role's objectives.

👥 Team Culture & Values

Operations Values:

• Craftsmanship & Precision: A strong emphasis on high-quality design execution, attention to detail, and polished user experiences, particularly in complex enterprise applications.

• Efficiency & Automation: A drive to simplify complex processes and leverage technology (including AI) to automate tasks and improve user productivity.

• Partnership & Collaboration: A culture of teamwork, open communication, and shared ownership with product, engineering, and research teams.

• Customer Focus: A commitment to understanding and solving the real-world problems of businesses in various industries, ensuring designs deliver tangible value.

• Data-Driven Decision Making: Using research, testing, and analytics to inform design choices and measure impact.

Collaboration Style:

• Expect a collaborative environment where designers work closely with cross-functional teams throughout the product development lifecycle.

• Design reviews are likely a regular part of the process, encouraging constructive feedback and shared learning.

• Emphasis on clear communication and documentation to ensure alignment across distributed teams in a hybrid/global setting.

📝 Enhancement Note: The company values "Proactive, Proud, Partners." For a Product Designer, this translates to taking initiative in identifying design opportunities, taking pride in delivering high-quality work, and actively partnering with other departments to achieve collective goals. The focus on "intelligent workflows" and "AI-driven assistance" suggests a culture that embraces innovation and efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Software: Designing for complex ERP systems with numerous features and diverse user roles requires meticulous attention to detail and a deep understanding of business processes.

• Balancing Craft with Speed: The need to deliver high-quality designs quickly in an agile environment requires effective prioritization and efficient workflows.

• Cloud Migration Nuances: Designing for cloud migration involves addressing technical complexities, user adoption challenges, and ensuring a smooth transition from legacy systems.

• AI Integration: Effectively integrating AI-driven assistance into user workflows in a way that is intuitive, trustworthy, and genuinely helpful to users.

Learning & Development Opportunities:

• Specialized Skill Development: Opportunities to become an expert in designing for AI, workflow automation, and cloud ERP modernization.

• Industry Exposure: Working on products that serve "real industries" provides exposure to diverse business challenges and operational needs.

• Design System Growth: Contributing to and learning from a mature design system can significantly enhance design efficiency and consistency.

• Mentorship & Training: Access to formal mentorship programs and continuous learning resources like LinkedIn Learning.

📝 Enhancement Note: This role presents a significant opportunity to work on cutting-edge aspects of enterprise software, particularly in AI and cloud migration. The challenges are substantial but offer a rich environment for professional growth and skill development that is highly relevant in today's tech landscape.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex workflow. What was your process, and what was the outcome?" - Prepare a case study highlighting your problem-solving approach, user-centered design, and measurable results.

• "How do you collaborate with product managers and engineers to ensure design feasibility and adoption?" - Discuss your experience with cross-functional communication, handoff processes, and iterative feedback loops.

Company & Culture Questions:

• "What interests you about Epicor and our mission to power real industries?" - Research Epicor's market position, target industries, and recent initiatives like "Ascend." Connect your design philosophy to their goals.

• "How do you handle constructive criticism or conflicting feedback on your designs?" - Emphasize your ability to listen, evaluate feedback objectively, and iterate effectively.

Portfolio Presentation Strategy:

• Select 3-4 impactful projects that best demonstrate your skills relevant to this role (enterprise, workflow, complexity, AI potential).

• For each project, clearly articulate the business problem, your role and responsibilities, your design process (research, ideation, prototyping, testing), the solution, and the measurable impact.

• Showcase your Figma skills through interactive prototypes and well-organized design files if requested.

• Be prepared to discuss trade-offs you made and lessons learned from each project.

• Practice your narrative to ensure it's concise, engaging, and within the allotted time.

📝 Enhancement Note: The interview will likely assess not just your design skills but also your strategic thinking, problem-solving abilities, and ability to operate within an enterprise SaaS context. Be prepared to discuss how your designs contribute to business objectives like efficiency, automation, and customer success, especially in the context of cloud migration and AI.

📌 Application Steps

To apply for this Product Designer - UX position:

• Submit your application through the provided Workday link.

• Curate your portfolio: Ensure it highlights 3-4 relevant projects showcasing enterprise application design, complex workflows, and measurable impact. Tailor your project selection to emphasize cloud migration or AI-assisted features if possible.

• Optimize your resume: Clearly list your years of experience in Product Design for enterprise applications, your proficiency with Figma and prototyping tools, and any experience with AI, cloud migration, or workflow builders. Use keywords from the job description.

• Prepare your portfolio presentation: Practice articulating your design process, rationale, and results for each selected project. Be ready to discuss the "why" behind your design choices.

• Research Epicor: Understand their product suite, target industries, and the "Ascend" initiative. Prepare to discuss how your design philosophy aligns with their goals of intelligent workflows and customer success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.