Product Designer - UI/UX

📍 Job Overview

Job Title: Product Designer - UI/UX Company: Babel Group Location: SAN JOSÉ, Costa Rica Job Type: FULL_TIME Category: Product Design (UI/UX) Date Posted: 2025-08-08T00:00:00 Experience Level: Mid-Level (2-5 years) Remote Status: Remote OK (Telecommuting allowed for candidates in Costa Rica)

🚀 Role Summary

• Design intuitive, data-driven digital experiences that empower users in decision-making, with a strong emphasis on data visualization.
• Translate complex business and user needs into clear, effective, and visually appealing interfaces and dashboards.
• Foster cross-functional collaboration with Product Owners, engineers, and data analysts across international teams.
• Champion user-centered design principles and methodologies like Design Thinking throughout the product development lifecycle.
• Maintain and evolve a global design system to ensure visual consistency and scalability across products.

📝 Enhancement Note: While the role is listed as "Product Designer - UI/UX", the description strongly emphasizes data visualization and creating interfaces for data interpretation. This suggests a specialization within UX/UI focusing on analytical or business intelligence platforms, aligning with revenue operations or GTM analytics support roles. The "Remote OK" status specifically for Costa Rica indicates a need for local presence or understanding of the Costa Rican market, even if the work is remote.

📈 Primary Responsibilities

• Develop user-centric dashboards and interfaces designed to simplify complex data sets and improve their interpretability for end-users.
• Execute the end-to-end design process, from wireframing and prototyping to high-fidelity visual design, ensuring a seamless user journey.
• Actively participate in user research, usability testing, and feedback sessions to gather insights that inform design decisions and product improvements.
• Collaborate with Product Owners and global technical teams to effectively translate business requirements and user needs into actionable design solutions.
• Uphold and enhance the company's global design system, ensuring adherence to established standards and contributing to its evolution through component-based design.

📝 Enhancement Note: The responsibilities highlight a blend of core UX/UI tasks with a specific focus on data-intensive applications. The emphasis on "simplifying complexity of data" and "improving interpretation" points to a need for designers who can effectively communicate insights through visual design, a critical skill in sales operations and revenue operations for understanding performance metrics and trends.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically preferred, though not explicitly stated. Equivalent practical experience will also be considered. Experience: A minimum of 2 to 5 years of professional experience in UX/UI design, with a demonstrable focus on projects involving data visualization or analytical platforms.

Required Skills:

• Proven expertise in User Experience (UX) and User Interface (UI) design principles and best practices.
• Strong proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, or similar industry-standard software.
• Demonstrated ability in information architecture, visual hierarchy, and interaction design.
• Excellent communication and interpersonal skills, essential for effective collaboration with distributed, international, and cross-functional teams.
• A strong user empathy and a proven ability to translate user insights into functional and user-friendly design solutions.
• A comprehensive portfolio showcasing user-centered design approaches and successful project outcomes.
• English language proficiency at a B2+ level, for effective communication in a global team environment.

Preferred Skills:

• Prior experience designing dashboards or enterprise-level analytical platforms.
• Understanding of Key Performance Indicators (KPIs) and the ability to visualize business metrics effectively.
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices.
• Experience working with component-based design systems and responsive design frameworks.
• Relevant certifications such as Certified UX Designer (CUXD) or Certified Interaction Designer (CID).
• Experience in designing digital products for the retail or e-commerce sectors.

📝 Enhancement Note: The "2+ years of experience" suggests a mid-level role. The emphasis on data visualization, analytical platforms, and KPIs points to a need for designers who can support operational teams by making complex data accessible and actionable, bridging the gap between data analysis and user understanding.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 distinct projects demonstrating a strong understanding of UX/UI principles, ideally with a focus on data-heavy applications or dashboards.
• Clearly articulate the problem statement, user research methodologies, design process, and final solutions for each project.
• Highlight the impact of your design decisions, using metrics or qualitative feedback where possible, to demonstrate how your work improved user experience or business outcomes.
• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups.
• Demonstrate your proficiency with design tools like Figma or Adobe XD through the presentation of your work.

Process Documentation:

• For each portfolio project, be prepared to discuss the specific design process followed, including user research, ideation, prototyping, testing, and iteration phases.
• Be ready to explain how you applied methodologies like Design Thinking to solve user problems and achieve business objectives.
• Discuss your approach to collaborating with stakeholders, including Product Owners and technical teams, to gather requirements and ensure design feasibility.
• Explain your understanding and application of design systems and how you contribute to their maintenance and improvement.

📝 Enhancement Note: For operations-focused roles, portfolios are crucial for demonstrating practical problem-solving skills. This role's emphasis on data visualization and user-centricity means a portfolio should clearly show how the designer translates raw data into understandable and actionable interfaces, a direct contribution to operational efficiency and decision-making.

💵 Compensation & Benefits

Salary Range: For a Product Designer with 2-5 years of experience in San José, Costa Rica, the estimated salary range would typically be between ₡1,500,000 to ₡2,800,000 per month (approximately $2,800 to $5,200 USD per month), depending on specific skills, experience, and the company's compensation structure. Benefits:

• Professional Development: Opportunities for continuous learning and skill enhancement, supporting career growth within the company.
• Innovative Projects: Exposure to cutting-edge technologies and participation in impactful digital transformation initiatives.
• Flexible Work Arrangements: Emphasis on work-life balance with flexibility in work schedules.
• Health and Well-being: Support for physical and emotional health through activities and resources.
• Employee Referral Program: Bonuses for successful employee referrals, contributing to team growth.
• Company Performance Bonus: Participation in the company's growth through a solidarity bonus.
• Commercial Agreements: Access to various local commercial discounts and benefits based on work location.

Working Hours: The role typically requires a standard full-time commitment, estimated at 40 hours per week. The company emphasizes flexibility, suggesting potential for adaptable scheduling within the full-time framework.

📝 Enhancement Note: The salary estimate is based on general market data for UX/UI designers in Costa Rica with the specified experience level. The benefits listed are directly pulled from the job description and highlight a focus on employee well-being, growth, and flexible working, which are attractive to professionals seeking a supportive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, specifically focused on Technology Consulting and Digital Acceleration for large enterprises and public sector organizations. Company Size: Babel Group is a multinational technology consulting firm aiming for significant growth, with a strategic plan to reach 1 billion in revenue and expand its workforce. This growth trajectory implies a dynamic and evolving work environment. Founded: While the founding date is not specified, Babel Group is presented as an established multinational entity with a clear strategic vision ("Hiperespacio 2029") and a commitment to digital transformation.

Team Structure:

• The role involves joining an international, multidisciplinary team comprising designers, engineers, and data analysts.
• Collaboration is key, with close work alongside Product Owners and technical teams distributed globally.
• This structure suggests a dynamic, cross-functional environment where communication and coordination across different regions and disciplines are paramount.

Methodology:

• Design Thinking: Explicitly mentioned as a core methodology for the design process, emphasizing empathy, ideation, prototyping, and testing.
• User-Centric Design: A foundational principle guiding the creation of intuitive and effective digital solutions.
• Data-Driven Design: The role requires translating complex data into accessible and actionable interfaces, implying a strong reliance on data analysis and visualization in the design process.
• Global Design System: The company utilizes and maintains a global design system, indicating a structured approach to design consistency and scalability.

Company Website: https://www.thebabelgroup.com/ (Inferred from domain_derived)

📝 Enhancement Note: Babel Group appears to be a rapidly growing, international company with a clear strategic vision. The emphasis on collaboration, innovation, and digital transformation suggests a culture that values proactive problem-solving and continuous improvement, which are also core tenets in operations roles.

📈 Career & Growth Analysis

Operations Career Level: This position is at a mid-level, requiring 2-5 years of specific UX/UI design experience, particularly with data visualization. The role offers exposure to complex data projects and international collaboration, providing a solid foundation for further specialization in product design or related fields. Reporting Structure: The designer will work closely with Product Owners and global technical teams. While direct reporting lines aren't specified, the emphasis on collaboration suggests a matrixed or project-based reporting structure, common in international tech firms. Operations Impact: While not a traditional "operations" role, this Product Designer will significantly impact operational efficiency by creating tools that simplify data interpretation for business users, potentially in sales, marketing, or analytics departments. Well-designed dashboards can lead to faster insights, better decision-making, and improved productivity for operational teams.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in data visualization, analytical platform design, and user-centered methodologies.
• Cross-Cultural Experience: Working with global teams provides exposure to diverse perspectives and project management styles.
• Design System Contribution: Potential to influence and grow the company's global design system, a valuable asset for career progression.
• Career Advancement: As the company grows, opportunities for leadership roles in design, product management, or specialized UX/UI areas may emerge.

📝 Enhancement Note: This role offers a unique intersection of design and operational insight. By improving how users interact with data, the designer can directly contribute to the efficiency and effectiveness of revenue-generating or operational teams, aligning with the broader goals of Revenue Operations and Sales Operations.

🌐 Work Environment

Office Type: The job is listed as "TELECOMMUTE" and "Remote OK" for Costa Rica. This indicates a predominantly remote work setup, with the possibility of occasional in-person team interactions or company events, though not explicitly stated. Office Location(s): The primary location mentioned is SAN JOSÉ, Costa Rica, but the remote allowance suggests that physical presence in an office may not be mandatory, as long as the candidate is based within Costa Rica.

Workspace Context:

• Collaborative Digital Environment: Expect to work within a digital-first environment, utilizing collaboration tools for communication and project management with international teams.
• Technology & Tools: Access to industry-standard design software (Figma, Adobe XD) and potentially other project management or communication platforms.
• Team Interaction: Opportunities to engage with a diverse, international team of designers, engineers, and product managers, fostering a learning-rich environment.

Work Schedule: The standard 40-hour work week is expected, with an emphasis on flexibility. This allows for potential adjustments to working hours to accommodate different time zones or personal needs, as long as project deliverables and team collaboration are maintained.

📝 Enhancement Note: The remote nature of the role, combined with the international team, requires strong self-discipline and excellent asynchronous communication skills. For professionals in operations, understanding how to manage remote collaboration and utilize digital tools effectively is increasingly important.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio to assess qualifications and experience.
• Technical/Design Interview: Expect discussions about your design process, problem-solving approach, and specific project experiences. This may include a portfolio walkthrough.
• Case Study/Design Challenge: A practical exercise to evaluate your design skills, particularly in data visualization and user-centered design, may be assigned.
• Team/Stakeholder Interviews: Meetings with Product Owners, engineering leads, or other team members to assess collaboration skills and cultural fit.
• Final Interview: Potentially with a senior leader to discuss overall fit and career aspirations.

Portfolio Review Tips:

• Highlight Data Visualization: Ensure your portfolio prominently features any work related to dashboards, data analysis interfaces, or visualizing complex information.
• Showcase Process: Detail the steps you took in each project, from problem identification and user research to iteration and final delivery. Explain why you made certain design choices.
• Quantify Impact: Wherever possible, use metrics or specific results to demonstrate the effectiveness of your designs (e.g., "improved data comprehension by X%", "reduced task completion time by Y%").
• User-Centricity: Clearly articulate how you incorporated user feedback and empathy into your design process.
• Tool Proficiency: Demonstrate your mastery of tools like Figma or Adobe XD through the quality and interactivity of your presented prototypes.

Challenge Preparation:

• Data Interpretation: Practice designing interfaces for hypothetical datasets or common business metrics.
• User Problem Solving: Be prepared to tackle a design challenge that requires translating a business need into a user-friendly interface.
• Design Thinking Application: Be ready to explain how you would apply Design Thinking to a given problem.
• Communication: Practice articulating your design decisions clearly and concisely, as if presenting to stakeholders with varying levels of design understanding.

📝 Enhancement Note: For roles that bridge design and operational data, a portfolio that demonstrates not just aesthetic skill but also the ability to create functional, data-rich interfaces with clear business impact is crucial. Candidates should be ready to discuss how their designs support decision-making and efficiency.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: A collaborative interface design tool used for wireframing, prototyping, and high-fidelity visual design. Proficiency is essential for this role.
• Adobe XD: Another industry-standard tool for UI/UX design and prototyping, often used interchangeably with Figma.
• Design Systems: Experience with creating, maintaining, or working within component-based design systems.

Analytics & Reporting:

• Data Visualization Tools: While not explicitly listed as tools to use, the role requires designing for them. Familiarity with how data is presented in tools like Tableau, Power BI, or custom-built analytical platforms would be beneficial.
• KPI Visualization: Understanding how to effectively display business metrics is key.

CRM & Automation:

• CRM Systems (e.g., Salesforce, HubSpot): While not directly required, understanding how operational data is managed and accessed within CRMs can provide valuable context for designing relevant interfaces.
• Automation Tools: Experience with workflow automation is not specified but can be helpful in understanding the broader operational context of data-driven applications.

📝 Enhancement Note: Proficiency in Figma and/or Adobe XD is non-negotiable. The emphasis on "designing dashboards or analytical platforms" implies a need for designers who understand the principles of effective data visualization and can translate complex data into actionable insights for business users, a critical function for supporting Sales and Revenue Operations.

👥 Team Culture & Values

Operations Values:

• Collaboration: Strong emphasis on working across disciplines and international borders to achieve common goals.
• User-Centricity: A core value driving all design decisions, ensuring solutions meet user needs.
• Innovation & Technology: Commitment to using the latest technologies and driving digital transformation.
• Efficiency: Creating intuitive interfaces that simplify complex data and improve user productivity.
• Growth & Development: The company actively supports the continuous learning and professional advancement of its employees.

Collaboration Style:

• Cross-Functional Integration: Expect to work closely with Product Owners, engineers, and data analysts, requiring strong communication and teamwork.
• Global Teamwork: Collaboration will occur across different time zones and cultures, necessitating clear communication and mutual understanding.
• Process-Oriented: A structured approach to design, leveraging methodologies like Design Thinking and adhering to a global design system.
• Feedback Culture: Implicitly, a culture that values feedback for continuous improvement of both products and processes.

📝 Enhancement Note: The company values align with operational excellence: collaboration, user focus, efficiency, and continuous improvement. Understanding and demonstrating these values will be key to cultural fit, especially when interacting with operations teams who rely on these principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Design and Data Complexity: Effectively translating intricate data sets and business logic into simple, intuitive user interfaces.
• Global Collaboration: Managing communication and design consistency across diverse international teams and time zones.
• Evolving Technology Landscape: Staying current with design trends, tools, and best practices in a rapidly changing tech environment.
• Balancing User Needs and Business Goals: Ensuring designs meet user requirements while also supporting strategic business objectives.

Learning & Development Opportunities:

• Specialization in Data-Driven Design: Deepen expertise in creating effective dashboards and analytical tools.
• Cross-Cultural Collaboration Skills: Enhance abilities in working with international teams and diverse perspectives.
• Design System Expertise: Contribute to and learn from the development of a global design system.
• Exposure to Digital Transformation: Gain experience in driving digital acceleration initiatives for large organizations.

📝 Enhancement Note: For those interested in operations, this role presents an opportunity to learn how design can directly impact operational efficiency by making data more accessible and actionable. The challenges are common in global tech environments and offer significant learning potential.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your design process for a complex data visualization dashboard you've worked on. What were the key challenges and how did you overcome them?"
• User Empathy: "Describe a time you had to translate complex user needs into a simple design solution. How did you ensure user empathy was at the forefront?"
• Collaboration: "How do you typically collaborate with Product Owners and engineers, especially when working remotely across different time zones?"
• Data Interpretation: "How do you approach visualizing KPIs or business metrics to ensure clear understanding and actionable insights for users?"
• Design Systems: "What is your experience with design systems? How do you ensure consistency when working with them?"

Company & Culture Questions:

• "What attracts you to Babel Group and our mission of enriching people through technology?"
• "How do you stay updated on the latest UX/UI design trends and technologies?"
• "Describe your ideal team environment and how you contribute to a positive team culture."

Portfolio Presentation Strategy:

• Storytelling: Frame each project as a narrative: the problem, your role, the process, the solution, and the impact.
• Focus on Data: For relevant projects, explicitly discuss the data challenges and how your design addressed them.
• Interactive Prototypes: Showcase interactive prototypes to demonstrate user flows and interaction design.
• Conciseness: Be prepared to present your key projects within a limited timeframe, focusing on the most impactful elements.
• Q&A Readiness: Anticipate questions about your design choices, trade-offs made, and the rationale behind them.

📝 Enhancement Note: When preparing for this role, emphasize your ability to create designs that serve a functional purpose, particularly in making data comprehensible for business users. This aligns with the needs of operations teams who rely on data for decision-making.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided Workday link.
• Portfolio Customization: Ensure your portfolio highlights projects demonstrating data visualization, user-centered design, and proficiency in Figma or Adobe XD. Tailor your presentation to showcase how your designs simplify complex information.
• Resume Optimization: Update your resume to clearly list your years of UX/UI experience, specific tool proficiencies, and any experience with data-related projects or analytical platforms. Use keywords from the job description.
• Interview Preparation: Practice articulating your design process, user research methods, and how you collaborate with cross-functional teams. Prepare to discuss your portfolio in detail.
• Company Research: Familiarize yourself with Babel Group's mission, strategic plan, and company culture to articulate your interest and alignment. Understand their focus on digital transformation and international collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.