Product Designer - Regional Field Merchant

📍 Job Overview

Job Title: Product Designer - Regional Field Merchant Company: Lowe's Location: Charlotte, North Carolina, United States Job Type: FULL_TIME Category: Product Design / UX/UI Design (with GTM implications) Date Posted: October 29, 2025 Experience Level: 3-5 Years (Mid-Level) Remote Status: On-site

🚀 Role Summary

• Design end-to-end digital experiences that enhance user engagement and streamline complex workflows for the Regional Field Merchant team.
• Collaborate closely with cross-functional partners, including product managers, engineers, and business stakeholders, to deliver impactful design solutions.
• Contribute to the development and maintenance of a cohesive design system, ensuring consistency and scalability across multiple platforms.
• Translate user needs and business objectives into intuitive, high-quality wireframes, prototypes, and pixel-perfect visual designs.
• Uphold and advance design quality by managing creative assets and adhering to established visual and interaction design standards.

📝 Enhancement Note: While the title is "Product Designer," the description emphasizes UX/UI and its application to field merchant workflows, indicating a strong focus on operational efficiency and user experience within a specific business unit. This role bridges product design with GTM operational needs.

📈 Primary Responsibilities

• Architect and design intuitive, high-quality digital experiences that engage users and simplify complex workflows across multiple platforms and products.
• Lead end-to-end design efforts—from discovery and user research through wireframes, prototypes, and final UI design—ensuring solutions align with user needs and business goals.
• Apply best-practice design methodologies to create user flows, visual comps, and interactive prototypes that deliver seamless and consistent user experiences.
• Collaborate cross-functionally with product, engineering, and business teams to deliver timely, polished design artifacts and influence the direction of projects.
• Maintain design quality and scalability by managing creative assets, contributing to shared design systems, and upholding visual and interaction design standards.

📝 Enhancement Note: The responsibilities highlight a comprehensive design process, from initial discovery to final delivery, with a strong emphasis on user-centricity and cross-functional collaboration. This suggests a role that requires not only creative design skills but also strong communication and project management capabilities within a product development lifecycle.

🎓 Skills & Qualifications

Education: Bachelor's degree in Interaction Design, Graphic Design, Industrial Design, or a related field, or equivalent work experience. Experience: Minimum of 3 years of experience in user experience design.

Required Skills:

• User Experience (UX) Design principles and best practices.
• User Interface (UI) Design for digital products.
• Wireframing and prototyping tools (e.g., Figma, Sketch, Adobe XD).
• Visual Design and layout principles.
• Interaction Design for intuitive user flows.
• Cross-functional collaboration and communication with product, engineering, and business teams.
• Design system contribution and adherence.
• Creative asset management.
• Understanding of user research methodologies.
• Ability to translate complex workflows into simplified digital solutions.

Preferred Skills:

• Experience designing for retail or field operations environments.
• Proficiency in specific design software utilized by Lowe's (e.g., Figma, Sketch).
• Familiarity with agile development methodologies.
• Experience with user journey mapping and persona development.
• Strong presentation and storytelling skills to articulate design decisions.

📝 Enhancement Note: The required skills are standard for a mid-level Product Designer. The preferred skills suggest a desire for candidates who can quickly adapt to Lowe's specific operational context and design ecosystem. Experience in retail or field operations would be a significant plus for understanding the target user base.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design projects demonstrating problem identification, user research, ideation, prototyping, and final UI design.
• Include case studies that clearly articulate the design process, challenges faced, and the rationale behind design decisions.
• Highlight contributions to design systems, including component creation, pattern definition, and consistency enforcement.
• Demonstrate proficiency in creating wireframes, user flows, interactive prototypes, and high-fidelity visual designs.
• Provide examples of collaboration with cross-functional teams (product managers, engineers) and how user feedback was incorporated.

Process Documentation:

• Present clear documentation of design workflows, from initial concept to final handoff.
• Detail how user research and testing were integrated into the design process to validate solutions.
• Illustrate how design decisions were made to align with business goals and user needs.
• Show examples of how design quality and consistency were maintained throughout the project lifecycle.

📝 Enhancement Note: For a Product Designer role, a strong portfolio is paramount. The emphasis on end-to-end projects, design systems, and cross-functional collaboration indicates that hiring managers will be looking for a candidate who can not only create beautiful interfaces but also demonstrate strategic thinking and a deep understanding of the product development process.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 3-5 years of experience in Charlotte, NC, the estimated salary range is $85,000 - $120,000 annually. This estimate considers the cost of living in Charlotte, the retail industry standard, and Lowe's standing as a Fortune 50 company.

Benefits:

• 401k with up to 4.25% match.
• Discounted Employee Stock Purchase Plan (15% discount of strike price).
• Tuition-Free Education opportunities.
• 10-week Maternity/Parental Leave.
• 10% Associate Discount on Lowe's products.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.

Working Hours: Standard full-time work week, approximately 40 hours. While the role is on-site, there may be flexibility for occasional remote work or adjusted hours, depending on project needs and team collaboration.

📝 Enhancement Note: The salary range is an estimate based on general market data for similar roles and locations. The provided benefits are substantial and reflect Lowe's commitment to employee well-being and financial security, particularly the stock purchase plan and tuition-free education which are strong draws for talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Home Improvement). Lowe's operates within a highly competitive retail landscape, with a strong focus on digital transformation to enhance both customer and associate experiences. Company Size: Approximately 300,000 associates globally, operating over 1,700 stores. This large scale means the impact of design decisions can be significant, affecting a vast user base. Founded: Lowe's was founded in 1921, bringing over a century of retail experience and stability.

Team Structure:

• This role is part of the Regional Field Merchant team, likely a specialized unit focused on operational tools and experiences for internal users.
• Collaboration is expected with Architects, Designers, Content Developers, Product Managers, and Engineers.
• The reporting structure will likely involve a Design Lead or Manager overseeing the UX/UI team.

Methodology:

• Design-driven innovation is a key focus, with an emphasis on creating intuitive and high-quality digital experiences.
• Data-driven decision-making is implied, leveraging insights from user research and potentially performance metrics.
• A collaborative approach to problem-solving is expected, involving cross-functional teams to achieve business and user goals.

Company Website: https://www.lowes.com/

📝 Enhancement Note: Lowe's positions itself as a forward-thinking company, particularly in its tech initiatives, supported by strong leadership. The culture emphasizes stability, growth, curiosity, and respect, which are positive indicators for an employee experience. The Tech Hub in Charlotte is a significant investment in fostering innovation.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer (3-5 years experience). It offers the opportunity to take ownership of specific design projects within the Regional Field Merchant team, contributing tactically under senior guidance. Reporting Structure: The designer will report to a Design Lead or Manager within the Regional Field Merchant team, working closely with Product Managers and Engineers. This structure allows for mentorship from senior designers while providing direct exposure to product development cycles. Operations Impact: The designer's work will directly impact the efficiency and effectiveness of field merchants, who are critical to Lowe's operational success. Streamlining complex workflows through intuitive design contributes to improved associate productivity and potentially better customer service outcomes.

Growth Opportunities:

• Skill Advancement: Develop expertise in designing for operational tools and internal user experiences, potentially specializing in retail technology.
• Leadership Potential: Grow into a Senior Product Designer role, leading design initiatives, mentoring junior designers, and contributing more strategically to the design system and product roadmap.
• Cross-Functional Exposure: Gain deeper understanding of product management, engineering processes, and business operations within a large retail organization.
• Design System Contribution: Become a key contributor or owner of specific components or patterns within the Lowe's design system.

📝 Enhancement Note: This role provides a solid foundation for a product designer looking to make a tangible impact on internal operations within a large, stable organization. The growth path is clear, moving towards greater autonomy and strategic influence.

🌐 Work Environment

Office Type: On-site at the Lowe's Tech Hub in Charlotte, North Carolina. This is described as an ultramodern work environment. Office Location(s): Charlotte, North Carolina. The Tech Hub is designed to foster collaboration and innovation.

Workspace Context:

• Features cutting-edge technology and collaborative workspaces.
• Includes amenities like an on-site barista and Zen Garden to enhance the employee experience.
• Provides opportunities for direct interaction with a diverse team of Architects, Designers, and Developers.
• Offers a dedicated space designed for focused work and creative problem-solving.

Work Schedule: Standard full-time hours, with an emphasis on on-site collaboration. While flexibility might exist, the core expectation is presence within the Tech Hub to facilitate team synergy and project momentum.

📝 Enhancement Note: The description of the Charlotte Tech Hub suggests a modern, amenity-rich environment designed to attract and retain tech talent. For a designer, this implies access to resources and a culture that values creative output and collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter review of application and resume, assessing for core qualifications.
• Portfolio Review: A critical stage where candidates present their portfolio, detailing 2-3 relevant projects. Expect to discuss design process, problem-solving, user-centricity, and collaboration.
• Technical Interview/Design Challenge: This may involve a take-home assignment or an on-the-spot design exercise to assess problem-solving skills, design thinking, and ability to work within defined constraints.
• Team/Hiring Manager Interview: Deeper dive into experience, cultural fit, and alignment with team dynamics. This is where questions about collaboration, handling feedback, and strategic thinking will be prominent.
• Final Interview: Potentially with a senior leader to discuss overall fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your skills relevant to this role – focus on end-to-end design, complex workflows, and collaborative outcomes.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the solutions you designed, and the impact (quantifiable if possible).
• Show, Don't Just Tell: Use visuals, prototypes, and clear explanations to convey your design thinking.
• Highlight Collaboration: Emphasize how you worked with product managers, engineers, and other stakeholders.
• Address Design System Contributions: If you've worked with or contributed to design systems, showcase this experience.

Challenge Preparation:

• Familiarize yourself with common UX/UI design challenges, especially those related to internal tools or operational processes.
• Practice articulating your thought process clearly and concisely.
• Be prepared to discuss trade-offs and constraints, and how you would approach them.
• Think about how you would gather requirements and validate your solutions in a real-world scenario.

📝 Enhancement Note: The emphasis on portfolio review and potential design challenges indicates that Lowe's values a practical demonstration of design skills and problem-solving abilities. Candidates should be prepared to walk through their process and defend their design decisions with clear rationale.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry trends and modern tech stacks), Sketch, Adobe XD.
• Collaboration & Communication: Slack, Microsoft Teams, Jira, Confluence.
• Design Systems: Experience with building, maintaining, or contributing to design systems is a significant plus.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior.
• Experience with tools for creating dashboards and reporting on design impact.

CRM & Automation:

• While not directly a CRM role, understanding how design impacts user journeys within CRM or related operational systems is beneficial.

📝 Enhancement Note: Proficiency in industry-standard design tools, particularly Figma, is expected. Familiarity with project management and collaboration tools common in tech environments like Jira and Slack will also be crucial for seamless integration into the team's workflow.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Prioritizing the needs and experiences of end-users (field merchants) in all design decisions.
• Collaboration: Working effectively with cross-functional teams to achieve shared goals.
• Innovation: Embracing new ideas and technologies to create cutting-edge digital solutions.
• Quality & Consistency: Maintaining high standards in design execution and ensuring a cohesive brand experience.
• Efficiency: Designing solutions that simplify complex processes and improve productivity.

Collaboration Style:

• Open communication and feedback exchange are encouraged.
• Cross-functional teams work closely to ensure alignment between design, product, and engineering.
• A culture of shared ownership and collective problem-solving is likely fostered.

📝 Enhancement Note: Lowe's emphasizes a culture of respect, curiosity, and support. For designers, this translates to an environment where creative ideas are welcomed, and collaborative problem-solving is the norm. The focus on "associates" suggests a strong internal community.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for complex internal workflows that may have established legacy processes.
• Balancing user needs with technical constraints and business objectives within a large enterprise.
• Ensuring design consistency and scalability across a diverse range of digital products and platforms.
• Staying abreast of evolving design trends and technologies while meeting project deadlines.
• Effectively communicating design rationale to stakeholders with varying levels of design understanding.

Learning & Development Opportunities:

• Specialization: Deepen expertise in UX/UI design for operational tools and internal enterprise applications.
• Leadership: Potential to move into senior design roles, team lead positions, or management.
• Industry Exposure: Gain insights into the retail industry's technological landscape and challenges.
• Formal Training: Access to tuition-free education and potentially industry conferences or workshops.

📝 Enhancement Note: This role presents opportunities to tackle complex design problems within a stable, large-scale organization. The challenges are typical for enterprise design, offering significant learning and growth potential for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex workflow through design. What was the process, and what was the outcome?" Focus on your problem-solving approach, user research, and impact.
• "How do you approach collaboration with engineers and product managers? Can you provide an example of a challenging collaboration and how you navigated it?" Highlight your communication skills and ability to find common ground.
• "Walk me through a project where you contributed to or utilized a design system. What was your role, and what was the impact on design consistency?" Demonstrate your understanding and experience with design systems.

Company & Culture Questions:

• "Why are you interested in Lowe's and this specific role within the Regional Field Merchant team?" Research Lowe's recent tech initiatives and their impact on retail operations.
• "How do you ensure your designs are inclusive and accessible?" Align your answer with Lowe's stated commitment to diversity and inclusion.
• "Describe your ideal work environment and how you contribute to a positive team culture." Reference the Tech Hub's collaborative nature and Lowe's value of supportive associates.

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of the project and its goals. Then, dive into the problem statement, your specific role, the design process (research, ideation, prototyping, testing), key design decisions, and the final outcome/impact.
• Visuals: Use high-quality mockups, wireframes, and interactive prototypes. Annotate key design elements and explain your rationale.
• Metrics: If possible, include quantifiable results or user feedback that demonstrates the success of your design.
• Conciseness: Be mindful of time. Focus on the most impactful aspects of your projects.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of the end-to-end design process, excellent collaboration skills, and a clear ability to articulate design decisions and their impact, particularly within an operational context.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Lowe's talent portal via the provided URL.
• Portfolio Customization: Tailor your portfolio to highlight projects that showcase your UX/UI design skills, especially those involving complex workflows, internal tools, or enterprise applications. Emphasize your end-to-end design process.
• Resume Optimization: Ensure your resume clearly lists your years of experience in UX/UI design and relevant skills. Use keywords from the job description such as "wireframing," "prototyping," "design systems," and "cross-functional collaboration."
• Interview Preparation: Practice presenting your portfolio projects, focusing on your problem-solving approach, design rationale, and collaborative efforts. Be ready to discuss your experience with design methodologies and tools.
• Company Research: Familiarize yourself with Lowe's mission, values, recent tech investments, and the specific challenges faced by retail operations. Understand the significance of the Regional Field Merchant team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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