Product Designer Pleno - Vaga Exclusiva para Pessoas com Deficiência

📍 Job Overview

Job Title: Product Designer Pleno - Vaga Exclusiva para Pessoas com Deficiência

Company: Experian

Location: São Paulo, São Paulo, Brazil

Job Type: Full Time

Category: Product Design / User Experience

Date Posted: February 11, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on enhancing the user experience for Experian's antifraud transactional platform, specifically targeting small and medium-sized businesses (SMBs) and indirect channels.

• It involves end-to-end product development, from ideation and user research to prototype creation and final delivery, ensuring solutions are robust and user-centric.

• A key aspect is collaboration with cross-functional teams including Product Managers, Engineers, Data Analysts, Marketing, and Business units to drive product strategy and user adoption.

• The position emphasizes a data-driven approach, utilizing insights from user research, A/B testing, and key product metrics to inform design decisions and continuously improve the platform's usability and performance.

📝 Enhancement Note: The job title specifies "Vaga Exclusiva para Pessoas com Deficiência" (Exclusive Vacancy for People with Disabilities), indicating a commitment to diversity and inclusion. The role is designated as "Pleno," which translates to mid-level in Brazilian professional contexts, typically requiring 2-5 years of relevant experience. The "Intern" employment type in the raw data appears to be an error, as the description and qualifications clearly point to a mid-level, full-time role. The company is Experian, a global data analytics and insights company, suggesting a focus on sophisticated, data-intensive products.

📈 Primary Responsibilities

• Drive the creation of consistent and effective solutions by deeply understanding product strategy and genuine user needs.

• Actively participate in all phases of the product development lifecycle, from initial discovery and research to final implementation and delivery.

• Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity interfaces in close partnership with product squads and business stakeholders.

• Collaborate closely with Product Managers and Engineers, acting as a key influencer in shaping the user experience from concept to execution.

• Partner with Data, Marketing, and Business Development teams to ensure a consistent user-centered design approach across all organizational touchpoints.

• Lead and facilitate co-creation sessions, design thinking workshops, A/B tests, and experiments to foster continuous product evolution and improvement.

• Propose and implement enhancements based on rigorous analysis of product data, insights from user research, and validation of hypotheses.

• Contribute strategically to product decisions with a critical eye on usability, accessibility, and overall platform performance.

• Translate user research findings and qualitative feedback into actionable opportunities for product enhancement.

• Serve as a design subject matter expert for the team, elevating the standard of design quality and reinforcing a user-centric culture.

• Co-create and refine UX processes and contribute to the evolution of the Design System to promote scalability and consistency in design deliverables.

• Prepare and present structured communications detailing progress, key learnings, and explored design paths to stakeholders.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on the entire product development lifecycle, user research, data analysis, and cross-functional collaboration, which are core to effective Product Design roles in a GTM context. The mention of "Longtail (pequenas e médias empresas) and canais indiretos (alianças e parcerias)" indicates a strategic focus on specific market segments and business development channels, requiring a designer who can adapt to diverse user needs and business objectives.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for a mid-level Product Designer role. Relevant certifications in UX/UI or product design are also beneficial.

Experience: 2-3 years of professional experience in Product Design or a similar role, with a proven track record in digital product development.

Required Skills:

• Proven experience as a Product Designer with a strong portfolio showcasing work on digital products.

• Familiarity with B2B product landscapes, customer onboarding processes, and designing solutions for complex challenges.

• Expertise in web and mobile interface design, prototyping, information architecture, and UX/UI best practices.

• Proficiency in industry-standard design and prototyping tools such as Figma.

• Demonstrated experience conducting user research, validating hypotheses, analyzing product data, and making data-informed design decisions.

• Strong communication skills, with the ability to articulate design rationale and present findings effectively to diverse audiences.

• Excellent organizational skills and a proactive approach to working in agile and collaborative environments.

• Critical and analytical thinking abilities, coupled with empathy to understand diverse user and business contexts.

Preferred Skills:

• Experience with specific tools like Maze, Hotjar, Amplitude, or Dovetail for user testing, analytics, and research.

• Interest or prior experience with Artificial Intelligence (AI) and automation applied to product design.

• Experience in co-creating and evolving UX processes and Design Systems.

• Familiarity with strategic mapping and understanding of indirect sales channels or partnership ecosystems.

• Ability to influence and mentor other designers, fostering a culture of continuous learning and improvement.

📝 Enhancement Note: The qualifications emphasize practical experience and tool proficiency. The specific mention of tools like Figma, Maze, Hotjar, Amplitude, and Dovetail indicates the expected technical stack. The requirement for B2B experience and familiarity with onboarding processes is crucial for this role within Experian's platform. The "Pleno" experience level aligns with the 2-3 years minimum requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating end-to-end product design experience, highlighting your role and contributions.

• Case studies that showcase your process for understanding user needs and business requirements, from problem definition to solution.

• Examples of wireframes, user flows, interactive prototypes, and final UI designs with clear explanations of design decisions.

• Projects that illustrate your ability to conduct and leverage user research, A/B testing, and data analysis to drive design outcomes.

Process Documentation:

• Evidence of your involvement in designing and optimizing user workflows and journeys.

• Examples of how you've documented design processes, research findings, and rationale for design decisions.

• Showcasing your approach to iterative design, incorporating feedback and data for continuous improvement.

• Documentation of collaborative processes with product, engineering, and data teams.

📝 Enhancement Note: For a Product Designer role, a strong portfolio is paramount. The emphasis on "process," "data analysis," "user research," and "continuous improvement" aligns with operations-centric thinking in product development. Candidates should be prepared to walk through their design process, explaining the "why" behind their decisions and the impact of their work.

💵 Compensation & Benefits

Salary Range:

Based on Experian's global presence and the mid-level "Pleno" designation in São Paulo, Brazil, the estimated salary range for a Product Designer Pleno would typically fall between R$ 7,000 to R$ 12,000 per month. This estimate considers the cost of living in São Paulo, industry benchmarks for design roles at multinational tech companies, and the specified experience level.

Benefits:

• Comprehensive health insurance plans (medical, dental, vision).

• Life insurance coverage.

• Meal Vouchers (Vale Refeição) and/or Food Vouchers (Vale Alimentação).

• Transportation Vouchers (Vale Transporte) or assistance.

• Opportunities for professional development, training, and continuing education.

• Access to Experian's global resources and innovative technologies.

• Potential for performance-based bonuses and stock options (depending on company policy and role level).

• Employee Assistance Programs (EAP) for mental health and well-being support.

Working Hours:

• Standard full-time work schedule, likely around 40 hours per week, with flexibility for agile team needs.

• The role is listed as "Full Time" and "On-site," indicating a typical office-based work week.

📝 Enhancement Note: Salary ranges for "Pleno" roles in São Paulo can vary significantly. The provided range is an educated estimate based on common market rates for experienced designers at large tech firms. Benefits are typical for multinational corporations in Brazil, with a strong emphasis on employee well-being and professional growth. The "On-site" work arrangement is confirmed.

🎯 Team & Company Context

🏢 Company Culture

Industry: Experian operates within the Data Analytics, Financial Technology (FinTech), and Information Services sectors. As a "Datatech," they leverage data to provide intelligence for risk analysis and opportunity identification.

Company Size: Experian is a large, multinational corporation with 22,000 employees globally, operating in 32 countries. In Brazil, they have over 4,000 employees. This large scale implies structured processes, significant resources, and diverse career paths.

Founded: Experian's history dates back to the late 19th century, with significant evolution and consolidation over time. Its modern iteration has been a publicly traded entity on the London Stock Exchange (FTSE 100) for many years, emphasizing innovation and technological advancement.

Team Structure:

• The role is within the Product Development department, specifically focusing on the "Longtail" segment (SMBs) and indirect channels for their transactional antifraud platform.

• This implies working within a dedicated product squad, likely comprising Product Managers, Engineers (Frontend, Backend), Data Analysts, QA Testers, and other designers.

• Reporting lines will likely be to a Design Lead or a Product Development Manager, with close collaboration across product and engineering leadership.

Methodology:

• Experian, as a data-driven company, likely employs agile methodologies (Scrum, Kanban) for product development and design.

• Emphasis on data analysis and insights is a cornerstone, with a strong focus on metrics and evidence-based decision-making.

• Workflow planning and optimization are critical for delivering scalable and efficient solutions, especially within a large organization.

• Automation and efficiency practices are key, particularly in a FinTech/Datatech environment where fraud prevention and risk management are paramount.

Company Website: https://www.experian.com/

📝 Enhancement Note: Experian's status as a global leader in data analytics and its "Datatech" positioning are crucial. The focus on SMBs and indirect channels suggests a strategic growth area for the company, requiring designers sensitive to market dynamics and partnership ecosystems. The company's emphasis on being a "great place to work" and its certifications suggest a culture that values employee development and well-being.

📈 Career & Growth Analysis

Operations Career Level: This is a "Pleno" (Mid-Level) Product Designer role. It signifies an individual contributor with a solid foundation in design principles and tools, capable of working independently on defined projects and contributing significantly to product strategy. They are expected to mentor junior designers and influence team practices.

Reporting Structure: The Product Designer will report to a Design Lead or Product Development Manager within the Product Development department. They will work closely with Product Managers, Engineers, and Data Analysts within their specific product squad.

Operations Impact: The role directly impacts the usability, effectiveness, and adoption of Experian's antifraud platform for SMBs and partners. By improving user experience and driving data-informed decisions, the designer contributes to reducing fraud, enhancing customer trust, and ultimately, driving revenue growth and market share for Experian in these segments.

Growth Opportunities:

• Skill Advancement: Deepen expertise in UX/UI design, user research methodologies, data analysis for design, and specific product domains like antifraud and B2B SaaS.

• Specialization: Potential to specialize in areas such as UX research, interaction design, design systems, or product strategy.

• Leadership Development: Transition into a Senior Product Designer role, leading complex projects, mentoring junior team members, and contributing to design team strategy.

• Cross-functional Mobility: Opportunities to move into Product Management or other product-related roles within Experian, leveraging a deep understanding of user needs and product development.

• Global Exposure: Potential to collaborate with international design and product teams within Experian, gaining exposure to global best practices and diverse markets.

📝 Enhancement Note: The "Pleno" level is a crucial stepping stone in a product design career. Experian's size and global reach offer substantial opportunities for growth. The emphasis on data-driven decision-making and impact on revenue growth positions this role as strategically important within the GTM operations.

🌐 Work Environment

Office Type: The role is specified as "On-site" and "Full Time," indicating a traditional office-based work environment. Experian is known for its modern office spaces designed to foster collaboration and innovation.

Office Location(s): The primary location is São Paulo, Brazil, specifically at Avenida das Nações Unidas 14401. This is a well-established business district in São Paulo, offering good accessibility.

Workspace Context:

• The workspace will likely be designed to encourage collaboration, with open-plan areas, meeting rooms, and dedicated spaces for focused work.

• Access to modern design tools, software licenses, and potentially specialized hardware for prototyping and testing.

• Opportunities for regular interaction with design peers, product managers, engineers, and other stakeholders, fostering a dynamic and communicative atmosphere.

Work Schedule:

• A standard full-time schedule (likely 40 hours per week) is expected.

• While on-site, agile environments often allow for some flexibility in daily start/end times, provided core collaboration hours are met and project deadlines are adhered to.

📝 Enhancement Note: The on-site requirement in a major business hub like São Paulo suggests a professional, collaborative, and resource-rich work environment. The company's emphasis on being a "great place to work" indicates a focus on employee experience within the physical office space.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your resume and portfolio for relevant experience and skills.

• Portfolio Presentation & Technical Interview: You will likely be asked to present a case study from your portfolio, detailing your design process, problem-solving approach, and the impact of your work. This may be followed by technical questions related to UX/UI principles, tools, and methodologies.

• Design Challenge: A take-home design challenge or a live design exercise may be given to assess your skills in a practical scenario. This often involves analyzing a problem, proposing solutions, and articulating your rationale.

• Team Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess your collaboration style, communication skills, and cultural fit within the team.

• Final Interview: A discussion with senior leadership or the hiring manager to finalize the decision, focusing on strategic thinking and long-term alignment.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest projects that best showcase your end-to-end product design process, user-centricity, and data-driven approach.

• Tell a Story: For each project, clearly articulate the problem, your role, the challenges, your process, the solutions you designed, and the measurable outcomes or learnings. Use visuals effectively.

• Highlight Process: Emphasize your methodology – how you conducted research, iterated on designs, collaborated with teams, and used data to inform decisions.

• Quantify Impact: Where possible, use metrics and data to demonstrate the success of your designs (e.g., increased conversion rates, reduced user errors, improved engagement).

• Tailor to Experian: If possible, subtly align your case studies with themes relevant to Experian, such as data security, B2B solutions, or complex problem-solving.

Challenge Preparation:

• Understand the Brief: Thoroughly read and understand the requirements of any design challenge. Ask clarifying questions if needed.

• Focus on Process: Demonstrate your thought process, not just the final deliverable. Show how you would approach the problem.

• Time Management: Allocate your time effectively across research, ideation, design, and presentation preparation.

• Clear Communication: Practice articulating your ideas concisely and persuasively, whether in writing or verbally.

📝 Enhancement Note: The interview process for product design roles is heavily portfolio-centric. Candidates must be prepared to deeply explain their design thinking and demonstrate problem-solving skills through their work. The emphasis on data and user-centricity in the job description should be reflected in the portfolio and interview responses.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary tool), potentially Sketch, Adobe XD.

• User Research & Testing: Maze, UserTesting.com, Lookback, or similar platforms for remote usability testing and feedback collection.

• Analytics & Insights: Amplitude, Mixpanel, Google Analytics, or similar product analytics tools for understanding user behavior and tracking key metrics.

• Heatmapping & Session Recording: Hotjar or FullStory for visualizing user interactions and identifying usability friction points.

• Research Repository: Dovetail or similar tools for organizing and synthesizing user research findings.

Analytics & Reporting:

• Experience with data visualization tools (e.g., Tableau, Power BI) might be beneficial for understanding and communicating insights from data teams.

CRM & Automation:

• While not a direct responsibility, understanding how CRM systems (like Salesforce) and marketing automation platforms interact with product usage can be helpful for context.

• Familiarity with how product features impact customer onboarding and retention processes is valuable.

📝 Enhancement Note: Proficiency in Figma is a core requirement. Familiarity with a range of user research, analytics, and prototyping tools is expected for a mid-level Product Designer. The ability to leverage data from these tools is critical and aligns with the "data-driven" requirement.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and addressing user needs as the primary driver for product development and design.

• Data-Driven Decision Making: Relying on analytics, metrics, and research insights to guide strategic choices and validate hypotheses.

• Collaboration: A strong belief in teamwork, open communication, and cross-functional partnership to achieve shared goals.

• Continuous Improvement: A proactive mindset focused on iterating, learning, and evolving processes and products to enhance efficiency and effectiveness.

• Innovation: Encouraging creative problem-solving and the exploration of new technologies and approaches to deliver cutting-edge solutions.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with product managers, engineers, data scientists, and business stakeholders to ensure aligned product vision and execution.

• Constructive Feedback: Engaging in open and honest feedback loops, both giving and receiving, to foster individual and team growth.

• Agile & Iterative: Embracing agile principles to adapt quickly to changing requirements and user feedback, with a focus on delivering value iteratively.

• Knowledge Sharing: Actively sharing insights, best practices, and learnings within the design team and across other departments to elevate collective understanding and capability.

📝 Enhancement Note: Experian's stated commitment to being a "great place to work" and its emphasis on innovation and people suggest a culture that values employee contribution and professional development. The core values align with modern product development environments, emphasizing data, collaboration, and continuous learning.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively integrating diverse user requirements (especially from SMBs) with complex business objectives and technical constraints.

• Designing for Complexity: Creating intuitive user experiences for a sophisticated antifraud platform that involves intricate data and processes.

• Data Interpretation: Translating complex data sets and analytics into actionable design insights and user-friendly features.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in on design strategy and execution across multiple departments and stakeholder groups.

• Staying Current: Keeping pace with evolving design trends, user expectations, and advancements in AI/automation within the FinTech and cybersecurity space.

Learning & Development Opportunities:

• Specialized Training: Access to workshops, courses, and certifications in advanced UX research, interaction design, product analytics, and AI in design.

• Industry Exposure: Opportunities to attend relevant conferences and industry events to stay abreast of emerging trends and network with peers.

• Mentorship Programs: Potential to be mentored by senior designers or product leaders, and to mentor junior designers, fostering leadership skills.

• Cross-Disciplinary Learning: Gaining exposure to the intricacies of fraud prevention, risk management, and data analytics within the financial services sector.

📝 Enhancement Note: The challenges reflect the inherent complexities of designing for a B2B SaaS product in a critical domain like antifraud. Growth opportunities are tied to Experian's global reach and commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or business requirements. How did you approach it, and what was the outcome?" (Focus on your negotiation, prioritization, and decision-making process.)

• "Walk us through a complex product you designed from conception to launch. What were the key challenges, and how did you overcome them?" (Showcase your end-to-end process, problem-solving, and impact.)

• "How do you use data and user research to inform your design decisions? Provide a specific example." (Highlight your data-driven methodology and ability to translate insights into action.)

Company & Culture Questions:

• "What interests you about Experian and our mission in data analytics and fraud prevention?" (Research Experian's latest initiatives, market position, and company values.)

• "How do you contribute to a user-centric culture within a team?" (Discuss your methods for advocating for the user and influencing stakeholders.)

Portfolio Presentation Strategy:

• Focus on Process, Not Just Pixels: Explain the 'why' behind your design choices, not just the 'what.' Show your thinking.

• Quantify Achievements: Use metrics to demonstrate the impact of your work whenever possible.

• Be Ready for Deep Dives: Prepare to answer detailed questions about specific decisions, challenges, and trade-offs in your projects.

• Showcase Diversity: Present projects that demonstrate a range of skills – from user research and wireframing to high-fidelity design and testing.

• Practice Your Narrative: Rehearse your presentation to ensure it's clear, concise, engaging, and within the allotted time.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured, data-informed, and user-centric design process, with a clear ability to collaborate and communicate effectively. Candidates should be ready to articulate their impact and strategic thinking.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Experian careers portal.

• Curate Your Portfolio: Select 2-3 of your strongest product design case studies that highlight your end-to-end process, user research, data analysis, and problem-solving skills. Ensure each case study clearly outlines the problem, your role, your process, the solutions, and the outcomes.

• Tailor Your Resume: Update your resume to emphasize relevant experience, skills, and achievements that align with the job description, using keywords such as "Product Design," "UX/UI," "User Research," "Data Analysis," "Figma," and "B2B products."

• Prepare Your Presentation: Practice presenting one of your portfolio case studies, focusing on a clear narrative, your design rationale, and the measurable impact of your work. Be ready to articulate your approach to user-centricity and data-driven decision-making.

• Research Experian: Familiarize yourself with Experian's products, mission, company culture, and recent news. Understand their position as a Datatech and their focus on fraud prevention and data analytics.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.