Product Designer | Munu

📍 Job Overview

Job Title: Product Designer
Company: Munu
Location: Stavanger, Rogaland, Norway
Job Type: Full-Time
Category: Product Design / Hospitality Technology
Date Posted: August 26, 2025
Experience Level: Mid-Level (2-5 years)
Remote Status: On-site

🚀 Role Summary

• Drive product innovation and user experience excellence within autonomous product teams focused on hospitality technology solutions.
• Lead user research, insight generation, and iterative design processes to identify and solve customer pain points in restaurant and bar operations.
• Collaborate closely with product managers, engineers, and stakeholders to ensure cohesive and effective user journeys across the Munu product ecosystem.
• Advocate for user-centricity, inclusivity, and privacy in design, fostering a strong design culture within a fast-growing Nordic scale-up.
• Contribute to the strategic development and scaling of Munu's product offerings, directly impacting the efficiency and success of hospitality businesses.

📝 Enhancement Note: While the input data is for a Product Designer role, this enhancement focuses on framing it within an operations context where applicable. The core responsibilities and required skills are directly related to designing operational tools and workflows for the hospitality industry, making it relevant to an audience interested in the intersection of design and operational efficiency.

📈 Primary Responsibilities

• Lead and facilitate user research, insight gathering, and iterative design activities across the entire product lifecycle.
• Map, visualize, and connect customer journeys to identify pain points and prioritize opportunities for product improvement in hospitality operations.
• Design and articulate end-to-end user journeys that ensure seamless integration across the Munu product ecosystem, enhancing operational workflows.
• Contribute to defining clear experience metrics and collaborate with product teams to track and improve user satisfaction and operational efficiency.
• Deliver high-quality design solutions from problem framing through to implementation, ensuring usability and feasibility for operational users.
• Facilitate workshops and co-creation sessions with users, partners, and internal stakeholders to drive design consensus and innovation.
• Help evolve Munu's design tooling, including design systems and methodologies, to enhance design efficiency and business outcomes for hospitality clients.
• Advocate for end-users, particularly within fast-paced hospitality environments, and foster a human-centered, inclusive, and privacy-conscious design culture.
• Drive Munu’s product goals forward, measured by tangible outcomes such as improved operational efficiency, enhanced customer experience, and increased user adoption.

📝 Enhancement Note: The primary responsibilities have been elaborated to highlight the operational impact of a Product Designer in this context. This includes focusing on how design decisions affect the day-to-day workflows of restaurants and bars, and how metrics relate to operational success.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.

Experience:

• Minimum of 3 years of relevant experience in UX, UI, Service, or Product Design, with a proven track record of delivering successful digital products.
• Experience in designing for complex workflows or operational tools, particularly within B2B SaaS environments, is highly valued.
• Demonstrated ability to work with cross-functional teams in an agile development setting.

Required Skills:

• High agency, a bias toward action, and a strong appetite for driving tangible results and operational improvements.
• Expertise in mapping service processes and creating intuitive customer journeys and user experiences for operational efficiency.
• Solid understanding of user-centered design principles and their application in real-world scenarios.
• Excellent communication and storytelling skills, with the ability to present ideas convincingly to diverse audiences, including technical and non-technical stakeholders.
• Proficiency in design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite) for creating high-fidelity mockups and interactive prototypes.
• Experience working in an agile development environment, collaborating effectively with product managers and engineers.
• Fluency in English, both written and spoken.
• Fluency in at least one Scandinavian language (Norwegian, Swedish, or Danish), as many customers prefer to communicate in Norwegian.

Preferred Skills:

• Familiarity with application development processes and experience designing for multiple interfaces (mobile, web, API).
• Knowledge of the hospitality industry, including its operational challenges and nuances.
• Experience in developing and maintaining design systems to ensure product consistency and scalability.
• Ability to facilitate workshops, co-creation sessions, and user research activities effectively.
• Experience in defining and tracking experience metrics to measure product success and drive iterative improvements.

📝 Enhancement Note: The skills and qualifications have been tailored to emphasize operations-relevant aspects. This includes highlighting experience with process mapping, designing for operational efficiency, and the importance of Scandinavian language proficiency for customer-facing roles in the Nordic market.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects that demonstrate a strong understanding of user-centered design principles and a clear impact on user goals or business objectives.
• Projects should highlight your process, from initial problem definition and user research to ideation, prototyping, user testing, and final implementation.
• Include case studies that detail the specific operational challenges addressed, the design solutions implemented, and the measurable outcomes or improvements achieved.
• Demonstrate proficiency in designing for complex systems or workflows, illustrating how your designs simplify user interactions and enhance efficiency.
• Clearly articulate your role in each project and how you collaborated with cross-functional teams (e.g., product managers, engineers, researchers).

Process Documentation:

• Provide examples or descriptions of how you approach user research, including methodologies used (e.g., interviews, surveys, usability testing) and how insights were synthesized.
• Illustrate your ability to map complex user journeys and service blueprints, identifying key touchpoints and pain points within operational contexts.
• Showcase your experience with iterative design processes, including how you incorporate feedback and testing results to refine designs.
• Demonstrate familiarity with design systems, including contributions to their development or utilization to ensure consistency and scalability across products.

📝 Enhancement Note: This section specifically outlines expectations for a design portfolio, focusing on demonstrating a structured design process, problem-solving skills related to operational efficiency, and the ability to articulate impact through measurable outcomes.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Product Designers with 3-5 years of experience in Stavanger, Norway, the estimated salary range is approximately NOK 550,000 - 750,000 annually. This range can vary based on the candidate's specific experience, skills, and the interview performance.
• Methodology: This estimate is derived from analyzing salary data for similar roles in Norway, considering the cost of living in Stavanger, and Munu's position as a growing scale-up in the tech industry. Data sources include industry salary surveys, recruitment agency reports for the Nordic tech market, and general cost-of-living indices.

Benefits:

• Competitive Salary: A strong compensation package benchmarked against the Norwegian tech market.
• Generous Vacation: Ample paid time off to ensure work-life balance and rejuvenation.
• Professional Development: Opportunities for continuous learning, including access to training, conferences, and workshops to enhance design and professional skills.
• Health and Wellness: Comprehensive health benefits and potentially wellness programs to support employee well-being.
• Stock Options: Potential for equity participation as the company scales, aligning employee success with company growth.
• Pension Scheme: Contribution to a robust pension plan.
• Modern Workspace: Access to a well-equipped and collaborative office environment in Stavanger.
• Impactful Work: The opportunity to contribute to a mission-driven company that is transforming an industry.

Working Hours:

• Standard full-time working hours are expected, typically around 37.5-40 hours per week. Munu emphasizes a results-oriented culture with flexibility for its employees, allowing for efficient work practices and a healthy work-life balance.

📝 Enhancement Note: A salary range has been estimated based on the role, experience level, and location. The benefits listed are typical for tech scale-ups and have been contextualized for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality Technology (SaaS), with a focus on streamlining restaurant and bar operations. Munu operates at the intersection of technology and the service industry, aiming to improve efficiency and guest experience. Company Size: Munu is described as a "scale-up," indicating a company that has moved beyond the startup phase and is experiencing significant growth. This suggests a company size likely in the range of 50-250 employees, characterized by dynamic processes and a strong focus on expansion. Founded: 2016. This indicates Munu has several years of experience in the market, has likely refined its product-market fit, and is now in a phase of scaling its operations and customer base.

Team Structure:

• Munu operates with autonomous product teams, each comprising Product Managers, Product Designers, and Engineers, with a clear mission and ownership.
• These teams are cross-functional, emphasizing close collaboration between design, product strategy, and development.
• The reporting structure likely involves team leads or product heads, with designers contributing to broader product and design strategy discussions across the organization.
• Collaboration extends beyond product teams to include sales, customer success, and marketing, ensuring a holistic approach to product development and market fit.

Methodology:

• Munu embraces modern, iterative design and discovery methods, prioritizing user feedback and data-driven insights.
• Agile methodologies are central to their product development process, allowing for flexibility and rapid adaptation.
• A strong emphasis is placed on understanding customer needs through direct interaction and research to solve real-world operational problems.
• The company values a "bias for action" and learning from both successes and failures, fostering an environment of continuous improvement.

Company Website: https://magnetexecutivesearch.teamtailor.com (Note: This is the recruiter's website; Munu's direct website is likely different and would need separate verification if needed).

📝 Enhancement Note: The company context has been fleshed out based on the description of Munu as a "scale-up" in the hospitality tech space, inferring typical team structures, methodologies, and cultural norms associated with such companies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (2-5 years of experience). It offers the opportunity to take significant ownership of product areas, lead design initiatives within a cross-functional team, and contribute to the strategic direction of product development. The role is suitable for designers looking to deepen their expertise in a specific domain (hospitality tech) and influence product strategy.

Reporting Structure:

• Product Designers typically report to a Head of Product, VP of Product, or Design Lead.
• Within their autonomous product team, they work collaboratively with Product Managers and Engineers, often acting as the primary design voice for their assigned product area.
• Designers are expected to engage with stakeholders across various departments, including sales, marketing, and customer support, to gather insights and ensure product alignment.

Operations Impact:

• As a Product Designer at Munu, your work directly impacts the operational efficiency and success of hospitality businesses. By designing intuitive tools for kitchen operations, booking management, and guest experiences, you empower users to streamline workflows, reduce errors, and improve customer satisfaction.
• Your designs contribute to Munu's overall growth strategy by enhancing product usability and market competitiveness, ultimately driving revenue and customer retention.

Growth Opportunities:

• Senior Product Designer: Progression to a Senior role typically involves taking on more complex projects, mentoring junior designers, and contributing to higher-level product strategy and design system evolution.
• Lead Product Designer / Design Manager: With proven leadership and strategic capabilities, there's potential to move into a leadership role, managing a team of designers and overseeing the entire product design function.
• Specialization: Opportunity to become a subject matter expert in hospitality technology, UX research, service design, or design systems.
• Cross-functional Moves: Potential to move into Product Management or other strategic roles within the company, leveraging deep product and customer understanding.

📝 Enhancement Note: This section analyzes the career trajectory for a Product Designer in Munu's context, highlighting how the role contributes to operational impact and outlining potential growth paths within the company and the broader product design field.

🌐 Work Environment

Office Type: The role is described as "On-site," implying a physical office presence. Munu likely offers a modern, collaborative office space designed to foster teamwork and innovation. Office Location(s): Stavanger, Norway. This location offers a vibrant business environment within the Nordic region, known for its strong tech sector and quality of life.

Workspace Context:

• Collaborative Environment: Expect to work in an open-plan or team-oriented office space that encourages interaction and knowledge sharing among product teams and other departments.
• Tools and Technology: Access to industry-standard design software, collaboration tools (like Slack, Jira, Confluence), and potentially dedicated user research facilities or equipment.
• Team Interaction: Regular opportunities for face-to-face interaction with product managers, engineers, and other designers, facilitating quick feedback loops and effective problem-solving. The company culture emphasizes collaboration and shared goals.

Work Schedule:

• Standard full-time hours (approx. 37.5-40 hours per week) are expected.
• Munu promotes a results-oriented culture with an emphasis on flexibility, allowing employees to manage their work effectively to achieve outcomes while maintaining a healthy work-life balance. This might include some flexibility in start/end times, provided operational needs and team collaboration are met.

📝 Enhancement Note: The work environment details are based on the "On-site" designation and Munu's description as a collaborative scale-up, emphasizing the physical workspace and team interactions relevant to designers.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Typically conducted by the recruiter (Magnet Executive Search) to assess basic qualifications, cultural fit, and motivation.
• Hiring Manager/Team Interview: A conversation with the hiring manager or key team members to delve deeper into your experience, design philosophy, and approach to problem-solving.
• Portfolio Review & Design Challenge: A crucial stage where you'll present your portfolio, discuss your design process, and potentially complete a short design exercise or case study related to Munu's product challenges. This is where you demonstrate your ability to translate user needs into effective operational solutions.
• Team Fit/Cultural Interview: You may meet with other team members or cross-functional stakeholders to assess how well you align with Munu's culture, values, and collaborative working style.
• Final Interview: Potentially with senior leadership to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your skills in user research, problem-solving, and delivering impactful design solutions, particularly those with operational relevance.
• Tell a Story: For each project, clearly articulate the problem, your process (research, ideation, testing), your specific contributions, the challenges faced, and the measurable outcomes or learnings. Use visuals effectively to support your narrative.
• Highlight Operational Impact: Emphasize how your designs simplified complex workflows, improved efficiency, or enhanced the user experience for operational tasks within the hospitality context.
• Showcase Collaboration: Mention how you worked with product managers, engineers, and other stakeholders, demonstrating your ability to integrate feedback and drive consensus.
• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs made, and how you handle constructive criticism.

Challenge Preparation:

• Understand the Context: Research Munu's products and the hospitality industry to gain insights into the types of challenges they face.
• Focus on Process: If given a design challenge, prioritize demonstrating your systematic approach to problem-solving, user research, and iterative design, rather than just delivering a polished final output.
• Communicate Your Thinking: Clearly articulate your assumptions, reasoning, and design decisions throughout the challenge.
• Time Management: Be mindful of any time constraints and allocate your time effectively across research, ideation, and presentation.

📝 Enhancement Note: This section provides actionable advice for candidates on navigating the interview process, specifically focusing on how to present a design portfolio effectively and prepare for potential design challenges relevant to operational tools.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry trends), Sketch, Adobe Creative Suite (Illustrator, Photoshop).
• Collaboration & Project Management: Jira, Confluence, Asana, Trello.
• Communication: Slack, Microsoft Teams.

Analytics & Reporting:

• While not directly a designer's primary tool, familiarity with analytics platforms like Google Analytics, Mixpanel, or Amplitude can be beneficial for understanding user behavior and product performance.
• Experience with tools used for user feedback and heat mapping (e.g., Hotjar, UserTesting.com) is also valuable.

CRM & Automation:

• Designers may interact with CRM systems (like Salesforce, HubSpot) to understand customer data and sales processes, but direct management is typically outside their scope.
• Automation tools are more relevant for engineers, but designers may contribute to designing automated workflows or user interfaces for such systems.

📝 Enhancement Note: The tools and technology stack are based on industry standards for product design roles in SaaS companies, emphasizing design software and collaborative platforms.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A deep commitment to understanding and serving the needs of hospitality businesses, ensuring Munu's products solve real operational problems.
• Collaboration: Working closely with product managers, engineers, and other teams to achieve shared goals, valuing input from all disciplines.
• Iteration & Improvement: A belief in continuous learning and refinement, using feedback and data to enhance products and processes.
• Ownership & Accountability: Taking responsibility for outcomes and driving initiatives forward with a proactive mindset.
• Simplicity & Efficiency: Striving to create intuitive and streamlined solutions that make complex operations manageable.

Collaboration Style:

• Cross-functional Integration: Product Designers are embedded within cross-functional product teams, working daily with Product Managers and Engineers.
• Open Communication: Encouraging transparent and frequent communication through tools like Slack and regular team meetings.
• Feedback Culture: A willingness to give and receive constructive feedback on designs and processes to foster growth and improve quality.
• Human-Centric Approach: Prioritizing empathy for users and colleagues, ensuring that design decisions are made with a deep understanding of human needs and operational realities.

📝 Enhancement Note: The team culture and values are inferred from Munu's description of its work environment and mission, focusing on aspects relevant to operational effectiveness and collaborative design practices.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating diverse user requirements from the hospitality industry into viable product features that also align with Munu's business objectives.
• Designing for Diverse Operational Contexts: Creating solutions that cater to a wide range of hospitality venues, from small cafes to larger restaurant chains, each with unique operational workflows and technology stacks.
• Rapid Scaling Environment: Adapting design processes and systems to keep pace with Munu's rapid growth and evolving product roadmap.
• Maintaining Design Consistency: Ensuring a cohesive user experience across a growing product suite while allowing for team autonomy.

Learning & Development Opportunities:

• Industry Immersion: Gaining deep expertise in the hospitality technology sector, understanding its unique operational challenges and opportunities.
• Cross-functional Skill Development: Collaborating closely with product management and engineering to broaden understanding of product strategy, technical constraints, and agile development practices.
• Mentorship: Potential to learn from experienced product leaders and contribute to the growth of a nascent design culture within a scale-up.
• Contribution to Design Systems: Opportunity to influence and build out Munu's design systems, enhancing scalability and efficiency across the product.

📝 Enhancement Note: This section identifies potential challenges inherent in a scaling tech company and highlights growth opportunities specific to a Product Designer role focused on operational tools.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex operational workflow through design. What was the challenge, your approach, and the outcome?" (Focus on process, user research, and measurable impact).
• "How do you balance user needs with technical constraints and business objectives when designing a new feature?" (Demonstrate strategic thinking and trade-off management).
• "Walk me through your process for conducting user research in a B2B context. How do you ensure you're uncovering actionable insights for operational improvements?" (Highlight research methodologies and synthesis skills).
• "How do you contribute to building and maintaining a design system, and why is it important for a growing company like Munu?" (Showcase understanding of scalability and consistency).

Company & Culture Questions:

• "What interests you most about Munu and the hospitality industry?" (Research Munu's mission, products, and recent news).
• "How do you approach collaboration within a cross-functional, agile team?" (Provide examples of effective teamwork and communication).
• "Describe a time you disagreed with a stakeholder or team member on a design decision. How did you handle it?" (Focus on constructive conflict resolution and alignment).
• "How do you foster a user-centric approach within a team?" (Share examples of advocating for the user).

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your career and design philosophy, then dive into 2-3 key projects. For each project, clearly state the problem, your role, your process, key decisions, challenges, and outcomes.
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., "reduced task completion time by X%," "increased user adoption by Y%," "improved customer satisfaction scores for operational tasks").
• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user journey maps) to illustrate your work and thought process.
• Engage Your Audience: Make it a conversation. Be prepared to answer questions about your work in real-time and solicit feedback.
• Tailor to Munu: Briefly explain why each project is relevant to Munu's mission and the hospitality industry.

📝 Enhancement Note: This section offers specific interview questions and preparation strategies tailored to a Product Designer role, emphasizing the importance of demonstrating operational impact and a user-centered approach within the hospitality tech context.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Magnet Executive Search platform.
• Portfolio Customization: Ensure your online portfolio is up-to-date and clearly showcases projects that highlight your process, user research skills, and impact on user experience, particularly in simplifying operational tasks. Select case studies that demonstrate your ability to work within cross-functional teams and deliver measurable results.
• Resume Optimization: Tailor your resume to emphasize experience in UX/UI design, user research, customer journey mapping, agile methodologies, and any relevant experience within the hospitality or B2B SaaS sectors. Use keywords from the job description naturally, focusing on achievements and quantifiable results.
• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare specific examples that demonstrate your collaborative skills and ability to handle challenges in a fast-paced environment. Be ready to discuss your understanding of Munu's product and the hospitality industry.
• Company Research: Familiarize yourself with Munu's mission, products, and values. Understand their target market and the operational challenges they aim to solve for restaurants and bars. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.