Product Designer (Mid to Senior Level)

📍 Job Overview

Job Title: Product Designer (Mid to Senior Level)

Company: Tria Federal

Location: Remote (United States)

Job Type: Full-Time

Category: Product Design / UX Design / Human-Centered Design

Date Posted: 2026-03-23

Experience Level: Mid to Senior Level (3-5+ years)

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on integrating design and user research into the software development lifecycle for digital products supporting Federal government value-based care programs.

• The Product Designer will operate within a SAFe Agile framework, collaborating with cross-functional teams to inform product strategy and delivery outcomes.

• Key responsibilities include conducting user research, synthesizing findings, creating design artifacts (wireframes, prototypes), and partnering with product management and engineering.

• The position requires the ability to navigate ambiguity, execute well-defined tasks independently, and contribute to broader strategic conversations while growing ownership of projects.

📝 Enhancement Note: While the job title is "Product Designer," the core responsibilities and required skills heavily lean into UX Design and User Research, with a strong emphasis on Human-Centered Design principles applied within a government and healthcare context. The "Mid to Senior Level" designation, coupled with the 3-5+ years of experience requirement, indicates a need for demonstrated autonomy and strategic contribution beyond basic design execution.

📈 Primary Responsibilities

• Conduct comprehensive user research activities, including interviews, usability testing, and analysis, within defined problem spaces to uncover user needs and pain points.

• Synthesize complex research findings into clear, actionable insights and translate them into impactful product design decisions and recommendations.

• Create detailed wireframes, user flows, mockups, and interactive prototypes that effectively translate user and business requirements into intuitive and usable digital solutions.

• Actively partner with product managers and engineering teams to clarify requirements, ensure a shared understanding of user needs, and facilitate seamless integration of design into the development process.

• Contribute valuable user-centered perspectives and design recommendations during backlog refinement and sprint planning conversations within the SAFe Agile framework.

• Collaborate closely with development teams throughout the implementation phase to ensure design intent is accurately translated and executed, maintaining the integrity of the user experience.

• Participate actively in SAFe Agile ceremonies, including sprint planning, reviews, and retrospectives, to align design efforts with release cycles and team objectives.

• Support continuous discovery efforts by conducting research sessions, surfacing new opportunities for improvement, and advocating for user needs in ongoing product development.

• Effectively present design concepts, research findings, and strategic recommendations to internal teams and stakeholders to build consensus, foster understanding, and drive alignment.

• Proactively seek feedback on designs from peers, stakeholders, and users, and iterate effectively to continuously improve the quality, usability, and overall impact of the product.

• Contribute to the maintenance and evolution of design systems and reusable UI components, ensuring consistency, scalability, and efficiency across the product suite.

📝 Enhancement Note: The responsibilities highlight a blend of tactical execution (creating artifacts, conducting research) and strategic contribution (contributing to planning, continuous discovery, presenting to stakeholders). The emphasis on SAFe Agile ceremonies indicates a need for strong team collaboration and iterative development practices.

🎓 Skills & Qualifications

Education:

Experience:

• 3–5+ years of progressive experience in UX design, product design, human-centered design, or closely related roles supporting digital products.

• Demonstrated experience integrating design and research into the software development lifecycle.

Required Skills:

• Proven ability to conduct user research activities such as user interviews, usability testing, persona development, and journey mapping independently when scope and goals are clearly defined.

• Strong capability to synthesize research findings into clear, actionable insights and present them effectively to inform product design decisions.

• Solid foundation in interaction design (IxD), UX principles, and visual design fundamentals, with a keen eye for detail and aesthetic quality.

• Experience translating complex user needs and business requirements into tangible design artifacts, including wireframes, user flows, mockups, and interactive prototypes.

• Excellent communication, presentation, and interpersonal skills, with the ability to clearly articulate design concepts, rationale, and findings to diverse audiences, including technical teams and non-technical stakeholders.

• Demonstrated experience collaborating effectively with product managers and software developers within Agile environments (Scrum, Kanban, or SAFe).

• Ability to execute well-defined design and research tasks independently and contribute to more complex problem-solving initiatives with guidance from senior team members.

Preferred Skills:

• Experience working with and contributing to design systems, ensuring consistency and efficiency in product design.

• Proficiency with design and prototyping tools, with a strong preference for Figma.

• Familiarity with U.S. Federal government digital service standards and accessibility guidelines (e.g., Section 508).

• Experience with data analysis and translating quantitative data into qualitative insights for design improvements.

• Understanding of value-based care programs and the healthcare technology landscape.

📝 Enhancement Note: The "Basic Requirements" and "Additional Qualifications" sections have been consolidated and re-categorized for clarity. The emphasis on Federal government and healthcare experience is highlighted as a strong preference, indicating a specialized domain knowledge advantage. The explicit mention of Figma and design systems points to critical technical proficiencies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio or work samples demonstrating a strong track record in user research, interaction design, and digital product delivery.

• Showcase examples of end-to-end product design processes, from initial discovery and research through to final design implementation and iteration.

• Include case studies that clearly articulate the problem, your role, the design process, key decisions made, and the measurable impact or outcomes achieved.

• Demonstrate proficiency in translating user needs and business requirements into effective design solutions, supported by visual artifacts and prototypes.

Process Documentation:

• Provide examples of how you document and communicate design processes, research findings, and design decisions to cross-functional teams and stakeholders.

• Showcase your approach to iterative design, including how you incorporate feedback and user testing results into design refinements.

• Illustrate your experience with Agile methodologies, demonstrating how design activities are planned, executed, and aligned within sprint cycles or SAFe release trains.

• Include examples of how you contribute to or leverage design systems and style guides for consistent and scalable product development.

📝 Enhancement Note: The portfolio requirements are critical for this role. Candidates should prepare to demonstrate not just visual design skills but also their ability to conduct research, articulate their process, and show measurable impact, especially within a government or regulated context. The emphasis on SAFe Agile and design systems is also key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Top-tier benefits package designed to invest in employee well-being.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan (e.g., 401(k)) with potential company match.

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Professional development opportunities, including training, conferences, and certifications.

• Potential for performance-based bonuses or incentives.

Working Hours:

• Standard full-time work hours, typically around 40 hours per week.

• Flexibility may be available, but core collaboration hours will likely be required to align with team schedules within the United States time zones.

📝 Enhancement Note: A specific salary range has been estimated based on the role's experience level, remote status within the US, and the added complexity of obtaining a Federal Position of Trust clearance. This estimation is derived from analyzing similar roles in the US market, factoring in the specialized requirements. The benefits are described broadly, reflecting the "top-tier" claim in the original description, with typical offerings for full-time employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Services and Technology Solutions for Federal Government Agencies (Healthcare, Veterans Affairs, Service Members, Civilians).

Company Size: Tria Federal is part of a larger ecosystem of Tria companies, with a significant presence in supporting federal agencies. The specific team size for this role is likely within a dedicated digital services practice or project team, fostering a specialized environment.

Founded: The company has a two-decade history of serving federal agencies, indicating stability and established expertise in government contracting and digital modernization.

Team Structure:

• The Product Designer will be part of the "Human Experience practice," suggesting a focus on user-centric design and research across various projects.

• They will collaborate closely with Design Leadership, Product Management, Engineering teams, and Business Stakeholders within a SAFe Agile framework.

Methodology:

• The company embraces modern digital service delivery methodologies, with a specific mention of operating within a SAFe Agile framework.

• Emphasis is placed on integrating design into the software development lifecycle, following human-centered design principles.

• Continuous discovery and iterative improvement are core to their approach, aiming to develop solutions for complex government challenges.

Company Website: https://triafed.com/

📝 Enhancement Note: Tria Federal positions itself as a mission-driven organization with a strong commitment to serving veterans and the U.S. Federal Government. The "Human Experience practice" suggests a mature approach to design within the organization, and the SAFe Agile framework indicates a structured, collaborative development environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid to Senior Product Designer. It requires independent execution of defined tasks while also contributing to more complex problem-solving and strategic conversations with support. It's a stepping stone for designers looking to gain deeper experience in government contracting, healthcare technology, and end-to-end project ownership.

Reporting Structure: The Product Designer will report to Design Leadership within the Human Experience practice and will work closely with Product Managers and Engineering Leads in a SAFe Agile setup. This structure allows for both design guidance and close collaboration with development teams.

Operations Impact: The Product Designer's impact is directly tied to improving the user experience and effectiveness of digital products for Federal government value-based care programs. This includes ensuring user needs are met, driving adoption of solutions, and contributing to the overall success and modernization of critical government services. Their work directly influences how veterans, service members, and civilians interact with essential government programs.

Growth Opportunities:

• Deepen Domain Expertise: Gain specialized knowledge in Federal government processes, healthcare technology, and value-based care programs, becoming a subject matter expert in a critical sector.

• Expand Design Leadership: Progress to Senior Product Designer or Design Lead roles, taking on more complex projects, mentoring junior designers, and contributing more significantly to design strategy and team processes.

• Master Agile Methodologies: Become an expert in SAFe Agile, leading design efforts within complex, multi-team development environments and refining cross-functional collaboration techniques.

• Develop Strategic Thinking: Grow the ability to influence product roadmaps, contribute to strategic visioning, and advocate for user-centered approaches at a higher organizational level.

• Security Clearance Advancement: Successfully obtaining and maintaining a U.S. Federal Position of Trust clearance can open doors to other government-contracting roles with similar requirements.

📝 Enhancement Note: The growth opportunities highlight the unique value proposition of working in government contracting, particularly in specialized sectors like healthcare. The role offers a clear path for professional development within design, project management, and domain expertise.

🌐 Work Environment

Office Type: Fully Remote (United States). This offers significant flexibility for employees to work from their preferred location within the US.

Office Location(s): Not applicable, as the role is entirely remote. However, candidates must reside and perform work within the United States and meet specific residency requirements for federal clearance.

Workspace Context:

• The remote nature necessitates strong self-discipline and communication skills to maintain connectivity and collaboration with a distributed team.

• Access to necessary design software (likely Figma) and reliable internet connectivity is crucial.

• While physical office collaboration is absent, the SAFe Agile framework emphasizes frequent virtual communication, stand-ups, and collaboration sessions.

Work Schedule:

• Standard 40-hour work week is expected.

• While remote, adherence to core working hours or specific meeting times for Agile ceremonies will be necessary to ensure team synchronization and effective collaboration across different US time zones.

📝 Enhancement Note: The fully remote nature is a key benefit, but it requires candidates to be proactive in communication and collaboration. The "United States" restriction is tied to the Federal Clearance requirement, which is a critical aspect of the work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications, experience, and alignment with the role's requirements.

• Hiring Manager/Design Lead Interview: Discussion focused on your design philosophy, approach to UX/product design, research methodologies, and experience with Agile environments. May include portfolio walkthrough.

• Team/Cross-functional Interview: Interaction with potential colleagues from product management and engineering to assess collaboration style, communication skills, and ability to work within a SAFe Agile framework. This may involve a design challenge or case study discussion.

• Federal Clearance Assessment: Discussion regarding your ability to meet the requirements for a U.S. Federal Position of Trust clearance, including residency and background checks.

• Final Interview/Offer: Discussions may involve leadership and final offer negotiation.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study – from problem definition and user research to ideation, iteration, and final solution.

• Quantify Impact: Where possible, include metrics or qualitative feedback that demonstrate the success and impact of your design solutions.

• Highlight Collaboration: Showcase how you worked with product managers, engineers, and stakeholders, emphasizing your communication and teamwork skills.

• Tailor to Government/Healthcare: If you have relevant experience in these sectors, ensure it's prominently featured. If not, highlight transferable skills in complex, regulated environments.

• Demonstrate Research Skills: Provide clear examples of user research conducted, synthesis of findings, and how research directly informed design decisions.

• Figma Proficiency: If you list Figma as a skill, ensure your portfolio examples reflect its effective use, including design system components or complex prototyping.

Challenge Preparation:

• Be prepared for a potential design challenge that might involve solving a user problem within a defined scenario, potentially related to government services or healthcare.

• Practice articulating your design decisions and rationale clearly and concisely.

• Be ready to discuss your approach to constraints, ambiguity, and collaboration within a team setting.

• Understand the SAFe Agile framework and how design fits into its ceremonies and workflows.

📝 Enhancement Note: The interview process emphasizes not only design skills but also the ability to work within a government contracting environment, adhere to security requirements, and collaborate effectively in an Agile setting. A strong, process-oriented portfolio is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Strongly preferred for UI design, wireframing, prototyping, and collaboration. Candidates are expected to have strong design system skills and experience with Figma.

• Prototyping Tools: Proficiency in creating interactive prototypes to demonstrate user flows and interactions (e.g., InVision, Axure, or Figma's built-in prototyping features).

• Wireframing Tools: Experience with tools for creating low-fidelity and high-fidelity wireframes (e.g., Figma, Sketch, Adobe XD, Balsamiq).

Analytics & Reporting:

• Familiarity with user analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.

CRM & Automation:

• While not a direct CRM role, understanding how design impacts user journeys within broader systems is beneficial. Familiarity with CRM concepts or related customer data platforms can be helpful for understanding business context.

• Experience with collaboration and project management tools common in Agile environments (e.g., Jira, Confluence).

📝 Enhancement Note: Figma is explicitly called out as a preferred tool, making proficiency in it a significant advantage. Experience with design systems is also a key technical requirement. Familiarity with Agile project management tools like Jira is expected.

👥 Team Culture & Values

Operations Values:

• Mission-Focused: A strong dedication to serving the needs of veterans, service members, and civilians through impactful digital solutions for government agencies.

• User-Centricity: Placing the user at the forefront of all design and development efforts, ensuring products are intuitive, accessible, and meet genuine needs.

• Collaboration & Teamwork: Fostering an environment where designers, product managers, and engineers work synergistically to achieve common goals.

• Integrity & Trust: Upholding high ethical standards, particularly given the sensitive nature of government and healthcare data, and maintaining the trust of federal partners.

• Continuous Improvement: A commitment to learning, iterating, and constantly seeking ways to enhance product quality, user experience, and team processes.

Collaboration Style:

• Cross-Functional Integration: Designers are embedded within product teams, working daily with product managers and engineers to ensure design is an integral part of the development lifecycle.

• Agile Cadence: Collaboration follows the rhythms of SAFe Agile ceremonies, emphasizing frequent communication, feedback loops, and shared understanding.

• Open Feedback Culture: Encouraging constructive feedback exchange to drive design quality and team alignment, ensuring all voices are heard.

• Remote Team Cohesion: Proactive communication, virtual collaboration tools, and a focus on building relationships despite geographical distance.

📝 Enhancement Note: The company's values align with its mission of serving the government and military. The emphasis on collaboration within an Agile and remote framework is crucial for understanding the team dynamics.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Government Bureaucracy & Regulations: Working within the specific constraints, compliance requirements, and procurement processes of Federal government agencies can be complex.

• Balancing User Needs with Stakeholder Requirements: Effectively advocating for user needs while aligning with diverse stakeholder expectations and programmatic goals within value-based care.

• Remote Collaboration & Communication: Maintaining strong team cohesion, clear communication, and effective collaboration in a fully remote, distributed environment.

• Security Clearance Requirements: Successfully obtaining and maintaining a U.S. Federal Position of Trust clearance, which involves a thorough background investigation.

• Ambiguity in Project Scopes: Operating in environments where project requirements or user needs may not be fully defined initially, requiring strong problem-solving and discovery skills.

Learning & Development Opportunities:

• Domain Specialization: Deepen expertise in Federal government digital services, healthcare technology, and value-based care programs.

• Advanced Agile Practices: Gain extensive experience with SAFe Agile, potentially leading design efforts within complex, multi-team release trains.

• Design System Mastery: Develop advanced skills in creating, managing, and scaling design systems for large-scale government applications.

• Government Contracting Landscape: Understand the unique aspects of working with Federal agencies, including compliance, security, and procurement.

• Mentorship & Leadership: Opportunities to grow into senior design roles, mentor junior designers, and influence design strategy within the Human Experience practice.

📝 Enhancement Note: The challenges highlight the specialized nature of working in government contracting and the need for adaptability and strong problem-solving skills. The growth opportunities focus on building specialized domain knowledge and advancing within design leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to conduct user research with limited resources or in a complex environment. What was your approach and what did you learn?" (Focus on resourcefulness, research methodology, and synthesis.)

• "How do you balance user needs with technical constraints or business objectives in your design process?" (Highlight your ability to find pragmatic solutions and communicate trade-offs.)

• "Walk me through a challenging design project from your portfolio. What was the problem, your role, your process, and the outcome? What would you do differently today?" (Prepare a detailed case study focusing on process, decision-making, and impact.)

Company & Culture Questions:

• "What interests you about Tria Federal's mission and working with Federal government clients?" (Research Tria's mission, values, and recent projects.)

• "How do you approach collaboration with product managers and engineers, especially within an Agile framework like SAFe?" (Emphasize your communication style, problem-solving approach, and understanding of Agile ceremonies.)

• "Describe your experience working remotely. How do you maintain productivity and collaboration?" (Highlight your self-management, communication tools, and proactive engagement strategies.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio around 2-3 strong case studies that showcase your end-to-end process. For each, clearly define the problem, your role, your process (research, ideation, design, testing), key decisions, and outcomes.

• Storytelling: Narrate your journey through each project, emphasizing challenges, solutions, and lessons learned. Make it engaging and easy to follow.

• Visuals: Use high-quality mockups, wireframes, prototypes, and research artifacts to illustrate your points.

• Metrics & Impact: Quantify success where possible (e.g., increased user satisfaction, reduced task completion time, improved conversion rates) or provide strong qualitative evidence.

• Figma & Design Systems: If applicable, highlight how you've used Figma and contributed to or leveraged design systems.

• Q&A Readiness: Be prepared to answer in-depth questions about your design choices, research methods, and collaboration experiences.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong design process, a user-centric mindset, collaborative skills within an Agile framework, and an understanding of the government/healthcare context. The portfolio is the primary tool for demonstrating these capabilities.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Tria Federal careers page.

• Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects relevant to user research, interaction design, and digital product development. Tailor your case studies to emphasize process, problem-solving, and impact, ideally showcasing experience in complex or regulated environments.

• Resume Optimization: Tailor your resume to align with the job description, using keywords such as "Product Design," "UX Design," "User Research," "Figma," "SAFe Agile," and "Human-Centered Design." Quantify achievements and responsibilities where possible.

• Interview Preparation: Practice articulating your design process, research methodologies, and collaborative approach. Prepare specific examples from your portfolio to answer potential interview questions related to strategy, collaboration, and problem-solving. Be ready to discuss your ability to obtain a Federal Position of Trust clearance.

• Company Research: Thoroughly research Tria Federal's mission, values, and its work within the Federal government and healthcare sectors. Understand their commitment to veterans and their approach to digital transformation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.