Product Designer (m/f/x)

📍 Job Overview

Job Title: Product Designer (m/f/x)

Company: Eye Security

Location: Berlin, Germany (Remote option for Netherlands, UK, Germany)

Job Type: Full-Time

Category: Product Design / UX

Date Posted: April 21, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (with remote flexibility in NL, UK, DE)

🚀 Role Summary

• Drive end-to-end product design processes, from initial user research and workflow documentation to final interface delivery, with guidance from senior designers.

• Conduct in-depth user research with customers and internal security operations analysts to translate insights into actionable product requirements.

• Map and meticulously document complex security workflows across various touchpoints, identifying and articulating friction points for process optimization.

• Actively participate in design critiques, providing and receiving constructive feedback to foster continuous improvement and elevate design quality.

• Contribute to the internal design system, "Baseplate," by documenting components, identifying inconsistencies, and upholding design standards across all products.

📝 Enhancement Note: While the title is "Product Designer," the detailed responsibilities, particularly "Map and document security workflows across internal operational teams and end-users," strongly suggest a significant focus on UX and workflow analysis within a B2B/SaaS context, bordering on a UX Engineer or Workflow Designer role. The emphasis on understanding systems and untangling complexity points to a need for strong analytical and process-oriented thinking, which are core to Revenue Operations and Sales Operations roles, albeit in a product design capacity.

📈 Primary Responsibilities

• Lead the complete design lifecycle, encompassing discovery, research, ideation, wireframing, prototyping, and final delivery, under the mentorship of senior design staff.

• Execute user research initiatives, engaging directly with both external clients and internal security operations analysts to gather critical feedback and inform product development.

• Develop comprehensive documentation of existing security workflows, identifying inefficiencies, bottlenecks, and areas for user experience enhancement.

• Engage in regular design critiques, contributing to a collaborative environment where feedback on design solutions is actively shared and incorporated.

• Maintain and evolve Eye Security's internal design system, "Baseplate," by creating new components, updating existing ones, and ensuring design consistency across the product suite.

• Foster strong collaborative relationships with product managers, engineers, and other internal stakeholders to ensure alignment and successful product launches.

• Translate complex technical concepts and user needs into clear, intuitive, and functional user interfaces.

📝 Enhancement Note: The emphasis on "documenting user workflows across multiple touchpoints" and "mapping and documenting security workflows" is highly relevant to operations professionals who often deal with process mapping, optimization, and documentation. This role requires a similar analytical mindset to identify inefficiencies and propose solutions, which is a transferable skill set.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often beneficial for understanding design principles and technical constraints.

Experience: 3+ years of progressive experience in UX design, product design, or interaction design, with a strong track record of delivering user-centered solutions.

Required Skills:

• Minimum of 3 years of professional experience in UX, product, or interaction design.

• Demonstrated experience designing user flows, wireframes, and interactive prototypes.

• Proficiency in Figma for design creation, prototyping, and collaboration.

• Strong understanding of user-centered design principles and methodologies.

• Ability to think systematically and understand how different user interactions connect within a larger system.

• Excellent verbal and written English communication skills, capable of articulating design decisions to diverse audiences.

Preferred Skills:

• Familiarity with customer journey mapping or service design techniques.

• Experience contributing to or maintaining design systems.

• Proficiency with collaborative design tools such as FigJam, Miro, or Lucidchart.

• A foundational understanding of cybersecurity concepts or a strong desire to learn the domain.

📝 Enhancement Note: The requirement for "3+ years of relevant experience" and a portfolio showcasing "process, not just the outcome" aligns with mid-level roles. The emphasis on "thinking in systems" and "advocating for users" are critical soft skills for operations roles, indicating a need for strategic thinking and user empathy.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio (link or PDF) showcasing the candidate's design process, not solely final visual outputs.

• At least one detailed example of journey mapping, flow diagramming, or workflow documentation to demonstrate analytical and problem-solving capabilities.

• Case studies that illustrate how the candidate identified user pain points, explored design solutions, and iterated based on feedback.

• Examples of designing for Enterprise SaaS or B2B contexts, highlighting an understanding of complex user needs and business objectives.

Process Documentation:

• Evidence of documenting complex workflows and identifying friction points within user journeys.

• Examples of how research findings were translated into design requirements and product specifications.

• Contributions to or understanding of design system documentation and component libraries.

• Experience in collaborating with engineers and product managers to ensure design feasibility and effective implementation.

📝 Enhancement Note: The explicit requirement for a portfolio that details the "process" and includes "journey map, flow diagram, or workflow documentation" is a direct parallel to what would be expected from a Revenue Operations or Sales Operations candidate showcasing process optimization projects. This highlights the importance of demonstrating analytical thinking and meticulous documentation.

💵 Compensation & Benefits

Salary Range: Based on experience level (2-5 years), location (Berlin, Germany), and the nature of the role in a growing tech scale-up, a competitive salary range for a Product Designer in Berlin typically falls between €55,000 and €75,000 annually. This estimate considers the cost of living in Berlin and industry benchmarks for similar roles.

Benefits:

• Competitive compensation package.

• Comprehensive benefits package, which may include health insurance, retirement plans, and paid time off.

• Opportunity to work remotely with flexibility within the Netherlands, United Kingdom, and Germany.

• Direct reporting to the VP of Product, offering significant visibility and influence.

• Exposure to cutting-edge cybersecurity technology and the opportunity to shape product direction.

Working Hours: A standard 40-hour work week, with flexibility offered due to the hybrid and remote-friendly work environment.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for Product Designers with 2-5 years of experience in Berlin, Germany, factoring in the company's stage (scale-up) and industry. The benefits are directly from the job description, with an added note about the remote flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity & Cyber Insurance. Eye Security operates at the intersection of advanced technology and financial risk management, providing integrated cybersecurity solutions with embedded insurance for European organizations. This unique position requires a blend of technical understanding and a focus on risk mitigation for clients.

Company Size: Over 170 FTEs and growing internationally. As a scale-up, Eye Security offers a dynamic environment where employees can have a significant impact and contribute to rapid growth.

Founded: Founded in the Netherlands, Eye Security is a relatively young but fast-growing company aiming to become a category leader in Europe.

Team Structure:

• The design team is integrated within the broader Product and Engineering departments.

• This role reports directly to the VP of Product, indicating a high level of visibility and direct access to leadership.

Methodology:

• Data-driven decision-making, with a focus on user research and translating findings into product requirements.

• Emphasis on understanding complex systems and user workflows, particularly within the cybersecurity domain.

• Collaborative design process involving critiques and feedback exchange.

• Commitment to building and maintaining a robust internal design system ("Baseplate").

Company Website: https://www.eye.security/

📝 Enhancement Note: The company's focus on "making enterprise-grade cybersecurity accessible to every business" and its hybrid model (tech + insurance) suggest a culture that values both innovation and practical application, appealing to professionals who want to solve real-world problems. The scale-up nature implies a fast-paced, agile environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level (2-5 years of experience), suitable for a Product Designer looking to deepen their expertise in B2B SaaS and complex domains like cybersecurity. It offers a path to take on more ownership and potentially lead design initiatives within specific product areas.

Reporting Structure: The designer will report directly to the VP of Product. This provides a clear line of communication and an opportunity to influence product strategy from a design perspective.

Operations Impact: While not a traditional "Operations" role, this Product Designer will directly impact the usability and efficiency of Eye Security's platform, which in turn affects the operational capabilities of their clients (security operations teams) and the internal operations of Eye Security itself. By improving workflows and interfaces, the designer contributes to reduced complexity and increased effectiveness for all users.

Growth Opportunities:

• Skill Development: Deepen expertise in UX research, workflow analysis, and design systems within the specialized field of cybersecurity. Opportunity to learn about customer journey mapping and service design.

• Domain Expertise: Gain significant knowledge in cybersecurity and cyber insurance, a high-demand and critical industry.

• Leadership Potential: With success, opportunities may arise to mentor junior designers, lead specific product design efforts, or contribute to the strategic direction of the design function.

• Cross-functional Exposure: Work closely with product management and engineering, gaining a holistic understanding of product development and business operations.

📝 Enhancement Note: The direct reporting to the VP of Product suggests a high-impact role with significant growth potential. The emphasis on understanding complex systems and user workflows is a transferable skill that can lead to roles in product strategy or even operational leadership in the long term, especially within a tech company.

🌐 Work Environment

Office Type: Eye Security operates with a hybrid model, indicating a combination of remote work and in-office collaboration. While specific office details for Berlin are not provided, the company's headquarters are in the Netherlands, suggesting a modern, collaborative workspace designed to support both in-person and remote team members.

Office Location(s): While the primary listing is Berlin, Germany, the role allows for remote work within the Netherlands, United Kingdom, and Germany. This provides flexibility for candidates residing in these regions.

Workspace Context:

• Collaborative Environment: The role emphasizes close collaboration with designers, product managers, and engineers, suggesting an environment that values teamwork and open communication.

• Tools & Technology: Expect to work with industry-standard design tools like Figma, and potentially collaborative platforms like Miro or FigJam. Access to internal design systems ("Baseplate") will be provided.

• Team Interaction: Opportunities for interaction will occur through regular design critiques, cross-functional team meetings, and potentially in-person meetups or team events.

Work Schedule: The standard work schedule is likely 40 hours per week, with the flexibility to manage work hours around core collaboration times, aligning with the hybrid and remote work policy.

📝 Enhancement Note: The hybrid and remote-friendly nature of the role, combined with the international scope, suggests a modern, flexible work environment that prioritizes output and collaboration regardless of physical location.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio to assess basic qualifications and design process demonstration.

• Hiring Manager/Team Interview: Discussion about your experience, design philosophy, and how you approach complex problems. This might include behavioral questions related to collaboration and ownership.

• Portfolio Presentation & Design Challenge: A session where you present your portfolio, focusing on your process and problem-solving. You may also be given a small design challenge or case study to work through, assessing your analytical and design skills.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration style and technical understanding.

• Final Interview: Potentially with the VP of Product or other senior leadership to discuss strategic alignment and cultural fit.

Portfolio Review Tips:

• Show Your Process: Clearly articulate your thought process, research methods, iterations, and rationale behind design decisions. Use journey maps, flow diagrams, and workflow documentation as evidence.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the impact of your designs on user experience or business goals.

• Tailor to Eye Security: Highlight projects or skills that align with Enterprise SaaS, B2B, or complex workflow challenges. Mention your interest in cybersecurity and how you approach learning new domains.

• Figma Proficiency: Be prepared to discuss your use of Figma and showcase how you leverage its features effectively.

• Storytelling: Frame your projects as stories: the problem, your approach, the solution, and the outcome.

Challenge Preparation:

• Understand the Domain: Research Eye Security, its products, and the cybersecurity landscape. Understand the challenges faced by security operations teams.

• Workflow Analysis: Practice mapping out user workflows for common tasks, identifying potential pain points and areas for improvement.

• System Thinking: Be ready to discuss how you consider the broader system when designing individual components or features.

• Communication: Prepare to clearly articulate your design thinking, even for complex or technical concepts, in plain language.

📝 Enhancement Note: The emphasis on portfolio review for "process, not just the outcome" and including "journey map, flow diagram, or workflow documentation" is a critical point. This is where candidates can directly demonstrate skills analogous to operations professionals by showcasing their analytical and problem-solving methodologies.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for creating user flows, wireframes, prototypes, and final interfaces. Proficiency is essential.

• FigJam, Miro, Lucidchart: Familiarity with these collaborative whiteboarding and diagramming tools is a bonus, useful for brainstorming, user journey mapping, and workflow documentation.

Analytics & Reporting:

CRM & Automation:

• No direct CRM or automation tool requirements are listed for this design role, but an understanding of how design integrates with user management and operational workflows within a SaaS platform is implied.

📝 Enhancement Note: The explicit mention of Figma as required, and others as preferred, makes it clear that proficiency in these tools is a baseline expectation, particularly for demonstrating process and workflow documentation.

👥 Team Culture & Values

Operations Values:

• Curiosity about the Domain: A genuine interest in learning about cybersecurity and the challenges faced by security operations teams is highly valued, indicating a culture that encourages continuous learning and domain expertise.

• Advocacy for Users: Centering the needs of both external customers and internal analysts, and learning to balance these with technical and business constraints, reflects a user-centric and pragmatic approach.

• System Thinking: A mindset that considers how interactions connect and the broader system, rather than focusing solely on individual screens, points to a culture that values holistic problem-solving.

• Ownership and Support Seeking: Taking initiative on defined tasks while knowing when to seek help shows a culture that balances independence with collaboration and team support.

• Clear Communication: The ability to explain design thinking in plain language to technical and non-technical stakeholders highlights a culture valuing clarity, transparency, and effective communication.

Collaboration Style:

• Cross-functional Integration: Close collaboration with designers, product managers, and engineers is expected, fostering an environment where different disciplines work in tandem.

• Constructive Feedback Culture: Active participation in design critiques, where giving and receiving constructive feedback is a norm, promotes continuous improvement and shared learning.

• Design System Contribution: Contributing to "Baseplate" implies a collaborative effort to maintain and evolve shared design standards and components.

📝 Enhancement Note: The emphasis on "thinking in systems" and "advocating for users" aligns perfectly with the core principles of effective Revenue Operations and Sales Operations, where understanding complex business processes and stakeholder needs is paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Domain Complexity: Navigating the intricacies of cybersecurity and cyber insurance, a highly specialized and rapidly evolving field. Mitigation involves dedicated learning and close collaboration with subject matter experts.

• Balancing User Needs with Technical Constraints: Effectively advocating for users while understanding and working within the technical limitations and business objectives of an Enterprise SaaS product.

• Documentation of Complex Workflows: The challenge of thoroughly mapping and documenting intricate security workflows requires meticulous attention to detail and analytical rigor.

• Contributing to a Growing Design System: Ensuring consistency and usability as the "Baseplate" design system expands with new features and components.

Learning & Development Opportunities:

• Domain Specialization: Becoming an expert in UX design for cybersecurity and cyber insurance, a niche but growing area.

• Advanced Workflow Analysis: Developing advanced skills in process mapping, identifying friction points, and designing for complex operational environments.

• Design System Development: Gaining experience in contributing to and maintaining a robust internal design system.

• Cross-functional Leadership: Opportunities to influence product direction and collaborate closely with senior leadership (VP of Product).

📝 Enhancement Note: The "Challenges" section highlights skills directly transferable to operations roles, such as navigating complex domains, balancing stakeholder needs, and detailed workflow analysis.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to map a complex user workflow. What steps did you take, what challenges did you encounter, and how did you document it?" (Focus: Workflow analysis, documentation, problem-solving)

• "How do you balance the needs of different user groups (e.g., external customers vs. internal analysts) when designing a feature?" (Focus: User advocacy, stakeholder management, prioritization)

Company & Culture Questions:

• "What interests you about the cybersecurity domain and Eye Security specifically?" (Focus: Domain curiosity, company research)

• "How do you approach learning about a new industry or complex subject matter?" (Focus: Learning agility, curiosity)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process (research, ideation, iteration), the solution, and the outcome/impact.

• Highlight Process Artifacts: Dedicate time to showcase your journey maps, flow diagrams, and workflow documentation. Explain what insights you gained from them.

• Demonstrate System Thinking: Explain how your design decisions fit into the larger product ecosystem and user journey.

• Be Ready for Figma Deep Dive: Prepare to discuss your Figma workflow, specific components you used, and how you leveraged its features.

• Articulate Trade-offs: Be prepared to discuss any design trade-offs you had to make and why, demonstrating a pragmatic approach.

📝 Enhancement Note: The questions are framed to elicit responses that demonstrate core operations competencies: process understanding, stakeholder management, analytical thinking, and clear communication.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application via the provided link on Ashby.

• Portfolio Customization: Curate your portfolio to prominently feature at least one project demonstrating detailed workflow documentation, journey mapping, or complex user flow analysis. Tailor your case studies to highlight your experience with B2B SaaS or complex systems.

• Resume Optimization: Ensure your resume clearly articulates your 3+ years of experience in UX/Product Design, specifically mentioning proficiency in Figma and any experience with Enterprise SaaS or B2B products. Use keywords from the job description like "user flows," "wireframing," and "prototyping."

• Prepare Your Narrative: Practice presenting your portfolio, focusing on explaining your design process, your problem-solving approach, and how you gather and translate user insights into functional designs. Be ready to discuss your system-thinking capabilities.

• Company Research: Thoroughly research Eye Security's mission, products, and target market. Understand their unique offering of cybersecurity with embedded cyber insurance. Prepare to articulate your interest in this specific domain.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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