Product Designer II - Remote

Experian
Full_time

📍 Job Overview

Job Title: Product Designer II - Remote
Company: Experian
Location: United States (Remote)
Job Type: Full-time
Category: Product Design / UX/UI
Date Posted: October 27, 2025
Experience Level: 2-5 Years
Remote Status: Fully Remote

🚀 Role Summary

  • Design and refine user-centered digital experiences for Experian's consumer-facing financial products across web and mobile platforms.
  • Lead significant UX initiatives, focusing on improving design processes and ensuring high-quality, consistent, and engaging user experiences.
  • Collaborate closely with cross-functional teams, including Product Managers, Developers, Analysts, and Marketers, to align design strategies with product goals and business objectives.
  • Create comprehensive user-centered design assets such as user journeys, wireframes, and interactive prototypes, informed by rigorous research, usability testing, and iterative feedback loops.

📝 Enhancement Note: This role is categorized under Product Design and UX/UI, emphasizing its focus on user experience and interface design within the technology sector. The "II" in Product Designer II suggests a mid-level position, requiring a solid foundation in design principles and practical experience, but not necessarily senior-level strategic leadership. The remote nature implies a need for strong self-management and communication skills.

📈 Primary Responsibilities

  • Lead UX Design Projects: Take ownership of large-scale UX design projects, driving them from concept to completion, and actively seeking opportunities to enhance existing design processes for greater efficiency and effectiveness.
  • Cross-Functional Collaboration: Partner effectively with Product Managers to translate product requirements into intuitive and engaging user interfaces, and work closely with Developers to ensure seamless implementation of designs across various platforms.
  • User Research Integration: Utilize insights from user research, usability testing, and analytics to inform design decisions, ensuring that all created assets are deeply user-centered and address identified user needs and pain points.
  • Design Asset Creation: Develop a range of user-centered design artifacts, including user journey maps, detailed wireframes, and interactive prototypes, to effectively communicate design concepts and user flows to stakeholders.
  • Platform Consistency: Ensure a consistent and cohesive user experience across Experian's digital services, whether accessed via responsive websites or native mobile applications, maintaining brand identity and usability standards.
  • Iterative Design Process: Champion an iterative design approach, actively incorporating feedback from usability testing, A/B testing, and stakeholder reviews to refine designs and optimize user flows for maximum engagement and conversion.

📝 Enhancement Note: The emphasis on "leading large-scale UX projects" and "improving design processes" points to a role that requires not just execution but also strategic input on how design work is done within the team. This suggests the candidate will be expected to contribute to the team's methodology and best practices.

🎓 Skills & Qualifications

Education:

  • Bachelor's degree in User Experience (UX), Visual Design, Human-Computer Interaction (HCI), Graphic Design, or a closely related field.
  • Equivalent practical experience will also be considered, demonstrating the value placed on hands-on expertise.

Experience:

  • Minimum of 2 years of progressive experience in UX/UI design and digital product design.
  • Proven track record of designing and shipping successful responsive websites and native mobile applications.

Required Skills:

  • UX/UI Design Proficiency: Deep understanding of user-centered design principles, interaction design, and visual design best practices.
  • Figma Expertise: Advanced proficiency with Figma for wireframing, prototyping, and creating high-fidelity mockups.
  • Jira Familiarity: Experience using Jira for project management, task tracking, and collaborating within an Agile framework.
  • Design Systems: Proven ability to work with and contribute to design systems, ensuring consistency and scalability across products.
  • Responsive Design: Strong understanding and practical application of responsive design principles for seamless experiences across devices.
  • Prototyping & Wireframing: Skilled in creating detailed wireframes and interactive prototypes to articulate design concepts and user flows.
  • User Research & Testing: Experience in conducting or utilizing insights from user research and usability testing to inform design decisions.
  • Agile Methodologies: Familiarity and experience working within Agile development environments, including Scrum or Kanban.

Preferred Skills:

  • Consumer Financial Products Experience: Prior experience designing for financial services, fintech, or consumer-facing financial applications.
  • Mobile-First Design: Expertise in mobile-first design strategies and native mobile app design patterns.
  • Data Analysis for Design: Ability to interpret user data and analytics to identify design opportunities and measure design impact.
  • Collaboration Tools: Proficiency with other design and collaboration tools beyond Figma and Jira.
  • Accessibility Standards: Knowledge of WCAG (Web Content Accessibility Guidelines) and experience designing accessible interfaces.

📝 Enhancement Note: The requirement for a "responsive design portfolio" is critical. Candidates should be prepared to showcase projects that demonstrate their ability to create cohesive and functional designs across various screen sizes and devices, particularly for consumer-facing applications. Proficiency in Figma and Jira is explicitly called out, indicating these are key tools for the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Demonstrate UX Process: Showcase a clear, step-by-step design process, including problem definition, user research, ideation, wireframing, prototyping, user testing, and iteration.
  • Highlight Responsive Design: Include at least one significant project demonstrating expertise in responsive web design, detailing how design challenges were addressed across different breakpoints and devices.
  • Showcase Financial Products: If possible, feature projects related to consumer-facing financial products or services to demonstrate domain familiarity.
  • Figma & Prototyping Examples: Provide interactive prototypes created in Figma (or similar tools) that clearly illustrate user flows and interaction design.
  • Metrics & Impact: Quantify the impact of your design work whenever possible, using metrics such as improved conversion rates, reduced task completion times, or increased user satisfaction.

Process Documentation:

  • User Journey Mapping: Examples of detailed user journey maps that illustrate user pain points and opportunities for design intervention.
  • Wireframing & Prototyping: Showcase a range of wireframes (low-fidelity to high-fidelity) and interactive prototypes that effectively communicate design intent.
  • Usability Testing Reports: Summaries or key findings from usability tests conducted on designs, demonstrating how feedback was incorporated.
  • Design System Contribution: If applicable, show examples of how you have contributed to or utilized design systems.

📝 Enhancement Note: For a Product Designer II role, the portfolio is paramount. It should not just display final designs but critically, the thought process, research, and iterative steps taken to arrive at those solutions. The emphasis on consumer-facing financial products and responsive design means candidates should curate their portfolio to highlight relevant work.

💵 Compensation & Benefits

Salary Range: While a specific salary range is not provided, for a Product Designer II role with 2-5 years of experience in the United States (remote), typical base salary ranges can be estimated. Based on industry benchmarks and cost of living across various US regions, a competitive range for this position would likely fall between $85,000 - $120,000 USD per year. This estimate considers the mid-level experience, the demand for UX/UI skills, and the remote work arrangement.

Benefits:

  • Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans to support employee well-being.
  • Retirement Savings: Matching 401K plan to aid in long-term financial planning.
  • Financial Incentives: Competitive compensation package and a bonus plan, reflecting performance and company success.
  • Work-Life Flexibility:
    • Flexible work environment, with options for remote, hybrid, or in-office arrangements.
    • Generous Flexible Time Off (FTO) policy, including vacation and sick leave.
    • Additional paid time off for volunteering (Volunteer Time Off).
    • 12 paid holidays annually.
  • Additional Perks: Access to detailed benefits information via a dedicated employee site.

Working Hours: The role is listed as full-time, typically implying a standard 40-hour work week. Given the remote nature and flexible work environment mentioned, there may be flexibility in daily scheduling, allowing for adjustments to accommodate personal needs, provided that core collaboration hours and project deadlines are met.

📝 Enhancement Note: The salary range is an estimate based on general US market data for a Product Designer II role. Actual compensation may vary significantly based on specific location within the US (if applicable to remote tiers), candidate experience, and negotiation. The benefits package appears robust, with a strong emphasis on work-life balance and comprehensive health and financial support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Data & Technology, Financial Services, Consumer Credit. Experian operates globally, providing data and analytics to a wide range of sectors including financial services, healthcare, automotive, and more. This provides a rich context for designing products that impact millions of individuals and businesses. Company Size: Experian is a large, established, global corporation with approximately 23,300 employees worldwide. This suggests a structured environment with established processes but also opportunities for impact within specialized teams. Founded: Experian has a long history, with its corporate headquarters in Dublin, Ireland. While the exact founding date is not specified in the job description, its FTSE 100 listing indicates a significant market presence and a trajectory of growth and innovation.

Team Structure:

  • UX Design Team: The Product Designer II will be part of the UX Design team, reporting to the User Experience Manager. This team is responsible for shaping user-centered digital experiences.
  • Cross-Functional Collaboration: The role emphasizes close collaboration with Product Managers, Developers, Analysts, and Marketers, indicating a highly integrated product development process.
  • Global Reach: As a global company, the design team may interact with stakeholders and users from diverse geographic and cultural backgrounds, requiring sensitivity and adaptability.

Methodology:

  • User-Centered Design: The team's core philosophy is crafting user-centered and delightful digital experiences, prioritizing user needs and usability.
  • Agile Development: The role operates within Agile environments, suggesting iterative development cycles, frequent feedback, and adaptability.
  • Data-Informed Design: Designs are expected to be informed by research, usability testing, and iterative feedback, indicating a data-driven approach to design decisions.

Company Website: https://www.experianplc.com/

📝 Enhancement Note: Experian's status as a large, global data and technology company in the financial services sector means that design decisions have significant implications. The culture likely values data integrity, compliance, and user trust, alongside innovation. The emphasis on "people-first" and global recognition for its work environment suggests a company that invests in employee experience and inclusive practices.

📈 Career & Growth Analysis

Operations Career Level: Product Designer II represents a mid-level individual contributor role. It signifies a transition from junior-level tasks to leading projects, contributing to process improvement, and collaborating more strategically with cross-functional teams. The focus is on executing design with a degree of autonomy while still benefiting from mentorship. Reporting Structure: The role reports to the User Experience Manager. This indicates a clear line of reporting and an opportunity for guidance, feedback, and career development discussions with a direct manager. Operations Impact: As a Product Designer, the individual's impact is directly tied to the usability, engagement, and effectiveness of Experian's consumer-facing financial products. Successful designs can lead to improved customer acquisition, retention, satisfaction, and ultimately, revenue growth and reduced operational costs through better user self-service.

Growth Opportunities:

  • Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as interaction design, visual design, user research, or accessibility.
  • Leadership in Design: Potential to grow into a Senior Product Designer role, leading more complex projects, mentoring junior designers, and contributing more significantly to design strategy.
  • Cross-Functional Expertise: Developing a strong understanding of product management, development lifecycles, and marketing strategies through close collaboration.
  • Domain Expertise: Building specialized knowledge within consumer financial products, which is highly valuable in the fintech and financial services industries.
  • Process Improvement: Contributing to and leading initiatives to refine the team's design processes and workflows.

📝 Enhancement Note: The "II" designation implies a growth path. Candidates should look for opportunities to demonstrate leadership potential, not just in design execution but in process and team collaboration, to position themselves for future advancement within Experian's UX team or broader product development organization.

🌐 Work Environment

Office Type: The role is advertised as fully remote, indicating that the primary work environment will be a home office setup. Experian also mentions options for hybrid or in-office work, suggesting that while this specific role is remote, the company culture supports various work arrangements. Office Location(s): While the role is remote within the United States, Experian has a global presence with corporate headquarters in Dublin, Ireland, and operations across 32 countries. Specific US office locations are not detailed for this remote position, but the company operates globally.

Workspace Context:

  • Remote Autonomy: The remote setting requires strong self-discipline, time management, and proactive communication to maintain productivity and collaboration.
  • Digital Collaboration Tools: Expect heavy reliance on digital tools for communication, project management, and design collaboration (e.g., Figma, Jira, Slack, video conferencing).
  • Cross-Team Interaction: Regular interaction with diverse teams (Product, Engineering, Marketing, Analytics) will be a key part of the daily workflow, fostering a collaborative spirit despite physical distance.
  • Focus on Output: The emphasis will be on delivering high-quality design work and achieving project milestones, regardless of physical location.

Work Schedule: The role is full-time, likely around 40 hours per week. While remote, maintaining a consistent schedule and being available for key meetings and collaborative sessions is important. The company offers a "flexible work environment," suggesting some degree of autonomy in managing daily hours, provided project commitments are met.

📝 Enhancement Note: For a remote role, candidates should emphasize their ability to work independently, manage their time effectively, and communicate proactively. Experian's mention of flexibility suggests a mature approach to remote work, but understanding team norms and core working hours will be crucial.

📄 Application & Portfolio Review Process

Interview Process:

  1. Initial Screening: A recruiter or hiring manager will review applications and portfolios. Candidates with strong, relevant portfolios and clear alignment with the job requirements will be advanced.
  2. Hiring Manager Interview: A discussion with the User Experience Manager to assess skills, experience, cultural fit, and understanding of UX principles and processes.
  3. Portfolio Presentation/Design Challenge: Candidates will likely be asked to present their portfolio, discussing their process, design decisions, and impact. A design challenge (take-home or live) may also be part of this stage to evaluate practical design skills and approach.
  4. Cross-Functional Interviews: Interviews with Product Managers, Developers, or other key stakeholders to assess collaboration skills and ability to work effectively within a product team.
  5. Final Interview: Potentially a final interview with a senior leader or executive to confirm fit.

Portfolio Review Tips:

  • Curate for Relevance: Select 3-5 of your strongest projects that best showcase your UX process, responsive design skills, and experience with consumer-facing applications (ideally financial).
  • Tell a Story: For each project, clearly articulate the problem you were solving, your role, your design process (research, ideation, testing, iteration), your key design decisions, and the measurable outcomes or impact.
  • Showcase Your Process: Emphasize the "why" behind your design choices. Include wireframes, user flows, prototypes, and research insights to demonstrate your thinking.
  • Highlight Figma Skills: Be ready to discuss your workflow in Figma and showcase interactive prototypes.
  • Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., conversion rate improvements, user satisfaction gains).
  • Address Remote Collaboration: If possible, frame projects where you collaborated remotely or asynchronously to showcase your suitability for this role.

Challenge Preparation:

  • Understand the Brief: If given a design challenge, thoroughly read and understand the problem statement, constraints, and objectives.
  • Focus on Process: Even if time is limited, outline your approach, key considerations, and rationale for design decisions.
  • Consider User Needs: Always tie your design solutions back to user needs and business goals.
  • Prototyping: If a prototype is expected, focus on core user flows and interactions rather than pixel perfection.

📝 Enhancement Note: The portfolio review is a critical gate. Candidates must be prepared to articulate their design process and demonstrate how their work aligns with Experian's focus on user-centered design for financial products. Expect to discuss your approach to remote collaboration and agile workflows.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Essential for UI design, wireframing, prototyping, and collaboration. Expect advanced usage for creating complex interfaces and design systems.
  • Jira: Used for project management, sprint planning, task tracking, and bug reporting within Agile teams. Familiarity with creating tickets, updating statuses, and understanding workflows is key.

Analytics & Reporting:

  • Analytics Platforms (e.g., Google Analytics, Adobe Analytics): While not explicitly mentioned, designers often use these tools to understand user behavior, track conversion funnels, and measure the impact of design changes.
  • Data Visualization Tools (e.g., Tableau, Power BI): May be used to review user data and present findings, though direct manipulation might be handled by analysts.

CRM & Automation:

  • CRM Systems (e.g., Salesforce): While this is a design role, understanding how user data flows through CRM systems can provide valuable context for designing user-friendly interfaces that support sales and marketing efforts.
  • Prototyping Tools: Beyond Figma, experience with other prototyping tools may be beneficial.

📝 Enhancement Note: Proficiency in Figma and Jira is explicitly required. Candidates should be prepared to discuss their experience with these tools in detail, including how they leverage them for efficient design workflows and cross-functional collaboration. Understanding how design impacts broader CRM and analytics metrics is also a plus.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A strong commitment to understanding and serving user needs through thoughtful design solutions.
  • Data-Driven Decision Making: Utilizing research, testing, and analytics to inform design choices and measure impact.
  • Collaboration & Teamwork: Working effectively with diverse teams to achieve shared product goals.
  • Innovation & Continuous Improvement: Constantly seeking new ways to enhance user experiences and improve design processes.
  • Quality & Craftsmanship: A dedication to producing high-quality, polished, and effective design work.

Collaboration Style:

  • Cross-Functional Partnership: The team thrives on close collaboration with Product Management, Engineering, and Marketing to ensure holistic product development.
  • Iterative Feedback: An open culture for providing and receiving constructive feedback on designs to drive continuous improvement.
  • Agile Workflow: Embracing agile methodologies means frequent communication, adaptability, and a focus on delivering value incrementally.
  • Remote-First Communication: Proactive and clear communication is essential for effective collaboration in a remote setting, utilizing various digital channels.

📝 Enhancement Note: Experian's stated values emphasize "inclusion and authenticity," "work/life balance," "development," "wellness," "collaboration," and "recognition." Candidates should align their approach and discussions with these core values, demonstrating how they contribute to a positive and productive team environment.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Goals: Effectively translating user needs and desires into designs that also meet Experian's business objectives within the financial services sector.
  • Navigating Complex Product Domains: Designing for intricate financial products requires a steep learning curve and a commitment to understanding domain-specific nuances and regulations.
  • Maintaining Consistency Across a Large Organization: Ensuring design consistency and adherence to brand guidelines across a wide array of consumer-facing digital products.
  • Adapting to Evolving Technologies: Staying current with new design tools, methodologies, and platform capabilities to deliver innovative experiences.
  • Effective Remote Collaboration: Building strong working relationships and communicating effectively with distributed teams.

Learning & Development Opportunities:

  • Advanced UX/UI Skills: Deepening expertise in areas like interaction design, accessibility, user research methodologies, and visual design.
  • Product Strategy Involvement: Gaining exposure to product strategy discussions and contributing design insights to roadmap planning.
  • Mentorship: Opportunities to learn from experienced UX managers and senior designers within the team.
  • Industry Trends: Staying abreast of the latest trends in UX, fintech, and digital product design through internal resources and external training.
  • Cross-Functional Learning: Gaining a deeper understanding of product management, engineering processes, and marketing strategies through collaborative projects.

📝 Enhancement Note: The challenges presented are typical for a mid-level designer in a large, complex organization. Candidates should be prepared to discuss how they approach these challenges, demonstrating problem-solving skills and a proactive learning mindset. The growth opportunities highlight the potential for significant career development within Experian.

💡 Interview Preparation

Strategy Questions:

  • "Describe a large-scale UX project you led. What was your process, what were the key challenges, and what was the outcome?" (Focus on your leadership, process, problem-solving, and impact.)
  • "How do you balance user needs with business requirements, especially in a regulated industry like financial services?" (Highlight your user-centric approach and understanding of business constraints.)
  • "How do you ensure design consistency across multiple platforms and products?" (Discuss your experience with design systems, style guides, and collaboration.)
  • "Walk me through your process for incorporating user research and usability testing into your design workflow." (Detail your methods for gathering and acting on user feedback.)
  • "How do you collaborate with Product Managers and Developers? Describe a time you had a disagreement and how you resolved it." (Emphasize communication, teamwork, and conflict resolution skills.)

Company & Culture Questions:

  • "What interests you about Experian and our consumer financial products?" (Research Experian's mission, values, and recent product launches.)
  • "How do you contribute to a positive and collaborative team environment, especially in a remote setting?" (Align your answer with Experian's stated values on collaboration and inclusion.)
  • "How do you stay updated on the latest UX/UI trends and technologies?" (Showcase your commitment to continuous learning.)

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each project, clearly define the problem, your role, your process (research, ideation, design, testing, iteration), your specific contributions, and the measurable results.
  • Showcase Your Figma Skills: Be prepared to demonstrate interactive prototypes and discuss your workflow in Figma.
  • Focus on Impact: Quantify the success of your projects using metrics wherever possible.
  • Be Ready for Deep Dives: Expect questions about your design decisions, trade-offs you made, and how you handled challenges.
  • Connect to Experian: Frame your experience and projects in a way that highlights their relevance to Experian's goals and challenges.

📝 Enhancement Note: Preparation should focus on articulating your design process clearly and demonstrating how your skills and experience align with Experian's needs for a remote, mid-level Product Designer focused on consumer financial products. Quantifiable results and a strong understanding of collaborative workflows are key.

📌 Application Steps

To apply for this operations position:

  • Submit your application through the provided link on Experian's careers portal.
  • Portfolio Customization: Tailor your resume and portfolio to specifically highlight experience in UX/UI design, digital product design, responsive design, and proficiency with Figma and Jira. Prioritize projects that demonstrate your ability to design consumer-facing applications, ideally within the financial sector.
  • Resume Optimization: Ensure your resume clearly details your years of experience, specific design skills, and quantifiable achievements. Use keywords found in the job description (e.g., UX Design, UI Design, Figma, Jira, Agile, Responsive Design, User-Centered Design).
  • Interview Preparation: Practice articulating your design process, showcasing your portfolio with a focus on user-centered methodologies and measurable outcomes, and prepare to discuss your experience with remote collaboration and Agile environments.
  • Company Research: Thoroughly research Experian, its mission, values, recent product developments, and its commitment to innovation and employee culture. Understand how your design philosophy aligns with their objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

A bachelor's degree in UX, Visual Design, or a related field is required, along with 2+ years of experience in UX/UI and digital product design. Proficiency in Figma, Jira, and modern design tools is essential.