Product Designer II, Golf

📍 Job Overview

Job Title: Product Designer II, Golf
Company: Lightspeed Commerce
Location: Toronto, Ontario, Canada
Job Type: Full-time
Category: Product Design / User Experience (UX) / User Interface (UI)
Date Posted: December 17, 2025
Experience Level: Intermediate (2-5 years)
Remote Status: Hybrid (Remote options available)

🚀 Role Summary

• Drive the end-to-end design process for key product areas within Lightspeed Golf, focusing on Analytics and Onboarding experiences.
• Translate complex business needs and user requirements into intuitive, user-friendly interfaces and seamless customer journeys.
• Collaborate closely with Product Management and Engineering teams to deliver impactful features that enhance operational efficiency and user adoption for golf courses.
• Proactively explore and integrate emerging technologies, including AI, to innovate and elevate the user experience.
• Contribute to the continuous improvement of design systems and best practices within a dynamic team environment.

📝 Enhancement Note: This role is focused on Product Design within the SaaS technology sector, specifically for the Golf vertical. The emphasis on "Analytics" and "Onboarding" suggests a need for strong UX research, information architecture, and UI design skills to simplify complex data visualization and streamline user adoption. The mention of AI integration points towards a forward-thinking design approach.

📈 Primary Responsibilities

• Lead full design cycles for features or product areas, from conceptualization to implementation, seeking guidance when necessary.
• Conduct user research and analyze data insights to inform and validate design decisions, ensuring a user-centric approach.
• Design holistic systems, user flows, and interfaces that are simple, elegant, and user-friendly, with a keen eye for micro-interactions.
• Contribute to and leverage established design systems to ensure consistency across platforms and actively participate in their enhancement.
• Translate product requirements and strategic objectives into clear, usable product features that address user needs and business goals.
• Participate actively in design reviews and working sessions, providing constructive feedback and helping the team develop effective solutions.
• Proactively explore and integrate AI and emerging technologies into design strategies to shape innovative user experiences.
• Collaborate closely with cross-functional partners, including Product Managers and Engineers, to ensure alignment and successful product delivery.
• Foster a positive team culture by being open to feedback, eager to learn from peers, and contributing positively to collaborative efforts.

📝 Enhancement Note: The responsibilities highlight a blend of individual ownership ("Own and lead full design cycles") and collaborative contribution ("Participate in design reviews," "Collaborate closely"). The emphasis on "systems thinking" and "design systems" indicates a need for a structured and scalable design approach, common in mature SaaS product development.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating proficiency in product design principles is paramount. A Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often beneficial but not strictly required if practical experience and portfolio strength are evident.

Experience: A minimum of 4 years of practical, in-house product, UX/UI design experience is required. This experience should demonstrate a proven ability to manage design projects from conception through to launch, with a focus on user-centric solutions.

Required Skills:

• Product Design: End-to-end ownership of design cycles, from ideation to implementation.
• UX Design: Deep understanding of user-centered design principles, user research methodologies, and translating complex workflows into intuitive user journeys.
• UI Design: Strong visual design skills, attention to detail, and the ability to create aesthetically pleasing and functional interfaces.
• Design Systems: Experience working with and contributing to design systems to ensure consistency and scalability.
• Collaboration: Proven ability to work effectively with cross-functional teams (Product Managers, Engineers) and stakeholders.
• Problem Solving: Ability to dissect complex problems, identify opportunities, and propose elegant design solutions.
• Communication: Clear and articulate communication skills to explain design decisions and rationale.
• Prototyping Tools: Proficiency in industry-standard tools such as Figma, and other prototyping software.
• AI Integration: A curiosity and willingness to explore and integrate AI concepts into design processes and user experiences.

Preferred Skills:

• User Research: Experience conducting qualitative and quantitative user research to gather insights.
• Information Architecture: Ability to structure complex information logically and create clear navigation systems.
• Agile/Scrum Methodologies: Familiarity with working in agile development environments.
• Data Visualization: Experience designing dashboards or interfaces for data analysis.
• SaaS Product Experience: Prior experience designing for Software-as-a-Service platforms.
• Golf Industry Knowledge: Familiarity with the golf industry or related operational software.

📝 Enhancement Note: The requirement for "practical, in-house product, UX/UI design experience" suggests the company values candidates who have worked within product teams and understand the nuances of product development lifecycles, rather than just agency or freelance roles. The explicit mention of AI integration indicates a desire for forward-thinking designers.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing your design process for complex problems, from initial research and ideation to final UI and outcomes.
• Problem Identification & Solution: Clearly articulate the user problems or business challenges addressed, your approach to understanding them, and the design solutions implemented.
• Design Process Documentation: Illustrate your design methodology, including user research, wireframing, prototyping, usability testing, and iteration.
• Systemic Thinking: Demonstrate how your designs integrate with existing systems or contribute to design system principles, emphasizing consistency and scalability.
• Outcome & Impact: Quantify the impact of your designs with metrics wherever possible (e.g., increased user adoption, improved task completion rates, efficiency gains).

Process Documentation:

• Workflow Design: Examples of how you've mapped and optimized complex user workflows for clarity and efficiency.
• System Integration: Evidence of designing user experiences that seamlessly integrate with broader product ecosystems or SaaS platforms.
• Iterative Improvement: Documentation of how you've used feedback and data to iterate on designs and improve user outcomes.

📝 Enhancement Note: For a Product Designer role, a strong portfolio is crucial. The emphasis on "end-to-end design process," "systems thinking," and "quantifiable impact" suggests the hiring team will be looking for evidence of strategic thinking and measurable results, not just aesthetic execution.

💵 Compensation & Benefits

Salary Range: For a Product Designer II (Intermediate) in Toronto, Ontario, Canada, with 4+ years of experience, the estimated annual salary range is CAD $85,000 - CAD $115,000. This estimate is based on industry benchmarks for similar roles in major Canadian tech hubs, considering the company's size and the specific demands of the role.

Benefits:

• Flexible Paid Time Off: Encourages work-life balance.
• Remote Work Policies: Offers flexibility in where work is performed.
• Equity Options: Ownership stake in the company, aligning personal success with company growth.
• Pension Plan Contributions: Support for long-term financial security.
• Training Opportunities: Investment in professional development and skill enhancement.
• Health and Wellness Credit: Contribution towards employee well-being.
• Time Off to Volunteer: Encourages community engagement and corporate social responsibility.
• Interest Groups, Employee Led Networks, Social Committees, Sponsored Sports Teams: Fosters a strong sense of community and employee engagement.
• Computer Purchase Program: Access to personal technology, likely a Macbook, to aid productivity.
• Enhanced Parental Leave: Support for employees starting or expanding their families.

Working Hours: The standard working hours are approximately 40 hours per week, with a flexible work environment that empowers employees to do their best work.

📝 Enhancement Note: The salary range is an estimate based on market data for Toronto. Actual compensation will vary based on experience, specific skills, and negotiation. The listed benefits are comprehensive and reflect a company culture that values employee well-being, growth, and engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Lightspeed Commerce operates in the Technology sector, providing cloud-based commerce solutions. Specifically, the Golf division focuses on Software-as-a-Service (SaaS) for the sports and recreation industry, enabling businesses to innovate and manage their operations.

Company Size: Lightspeed Commerce is a publicly traded company with a significant global presence, indicating a size that offers both stability and opportunities for career advancement, while still maintaining a culture that values individual contributions.

Founded: Founded in Montréal, Canada in 2005, Lightspeed has grown into a major player in the commerce technology space, dual-listed on the NYSE and TSX. This history suggests a company with a strong foundation, a proven track record of growth, and a commitment to innovation.

Team Structure: The Product Design team within Lightspeed Golf likely comprises designers specializing in UX, UI, and product strategy. They report into design leadership and collaborate closely with Product Managers and Engineering leads within specific product pods (e.g., Golf Analytics, Golf Onboarding). The structure is designed for cross-functional alignment and efficient product development.

Methodology: Lightspeed emphasizes a data-driven approach to product development, leveraging user research and analytics to inform design decisions. There is a strong focus on systems thinking, design consistency, and the adoption of new technologies like AI to enhance user experiences. Collaboration is key, with an emphasis on open feedback and continuous learning.

Company Website: https://www.lightspeedhq.com/

📝 Enhancement Note: The company's founding in Montreal's gay village and its early ethos of inclusion are significant cultural markers. This suggests a commitment to diversity and belonging, which is increasingly important for attracting top talent in the tech industry.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Product Designer II," indicating an intermediate level. It implies a need for demonstrated proficiency in core design skills and the ability to work with some autonomy, while still benefiting from mentorship and guidance from senior designers or design leads. The scope involves owning specific features or product areas end-to-end.

Reporting Structure: Typically, a Product Designer II would report to a Design Manager or Lead Designer. They would work in close partnership with Product Managers and Engineering Leads within their designated product pod, forming a core cross-functional team responsible for product strategy and execution.

Operations Impact: The Product Designer II plays a critical role in shaping the user experience of Lightspeed's Golf Analytics and Onboarding products. By designing intuitive and efficient interfaces, they directly impact how effectively golf courses can leverage data for operational improvements and how quickly new customers can adopt and benefit from the platform. This, in turn, drives customer satisfaction, retention, and Lightspeed's overall market position.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in areas like data visualization, AI-driven design, user research, or design systems.
• Leadership Development: Potential to move into Senior Designer roles, lead design initiatives, or mentor junior designers.
• Cross-Functional Exposure: Gaining broader product strategy experience by working across different product areas or verticals within Lightspeed.
• Industry Conferences & Training: Access to learning resources and industry events to stay abreast of design trends and technologies.

📝 Enhancement Note: The "II" designation and the description of owning features suggest a step beyond junior design roles, requiring more independent problem-solving and project management within the design process. The emphasis on "impact" highlights the company's focus on measurable outcomes from design efforts.

🌐 Work Environment

Office Type: Lightspeed operates with a hybrid work model. While based in Toronto, the company offers flexibility, allowing employees to work remotely or from the office, promoting a balance between focused individual work and collaborative team interaction.

Office Location(s): The primary office location for this role is Toronto, Ontario, Canada. Specific office addresses are not detailed but are likely situated in a central business district accessible to employees.

Workspace Context:

• Collaborative Environment: The hybrid model supports both focused individual work (potentially from home) and in-person or virtual collaboration sessions, design sprints, and team meetings.
• Tools & Technology: Access to a robust technology stack, including industry-standard design tools like Figma, Google Suite, and JIRA, facilitating efficient workflow and communication.
• Team Interaction: Opportunities for regular interaction with product managers, engineers, and fellow designers, fostering a dynamic and supportive team atmosphere.

Work Schedule: The standard work week is approximately 40 hours, with a focus on flexibility. This allows designers to manage their schedules effectively, balancing project deadlines with personal needs, which is crucial for creative and analytical roles.

📝 Enhancement Note: The hybrid work arrangement is a key aspect of the modern work environment at Lightspeed, offering flexibility while still emphasizing team collaboration and the use of essential digital tools.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your resume and portfolio. A strong portfolio showcasing relevant case studies is essential.
• Design Exercise/Challenge: Candidates may be asked to complete a take-home design challenge or participate in a live design exercise. This will assess problem-solving skills, design thinking, and ability to articulate design decisions under pressure. Focus on demonstrating a clear process and rationale.
• Hiring Manager/Team Interviews: Interviews with the hiring manager and potential team members (Product Managers, Engineers, other Designers) to assess technical skills, cultural fit, collaboration style, and understanding of product strategy. Be prepared to discuss your portfolio in detail and answer behavioral questions.
• Final Interview: Potentially a meeting with a senior leader to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest, most relevant case studies that showcase your end-to-end design process, problem-solving skills, and impact.
• Tell a Story: Structure each case study as a narrative, clearly outlining the problem, your role, the process undertaken, the challenges faced, design decisions made, and the final outcomes.
• Highlight Process: Emphasize your methodology – user research, ideation, wireframing, prototyping, testing, and iteration. Show your thinking, not just the final polished screens.
• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, increased user engagement, reduction in support tickets).
• Tailor to Lightspeed: If possible, subtly tailor your presentation to align with Lightspeed's focus on SaaS, analytics, onboarding, and potentially AI integration.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the requirements of any design challenge. Ask clarifying questions if needed.
• Focus on Process: Even if time is limited, clearly outline your approach, assumptions, and rationale. It’s often more about how you think than the final pixel-perfect output.
• Consider Constraints: Think about business goals, technical limitations, and user needs.
• Practice Articulation: Be ready to present your work concisely and clearly, explaining your decisions to the interview panel.

📝 Enhancement Note: The interview process emphasizes a portfolio-driven evaluation, with a potential design challenge to assess practical skills and problem-solving abilities. Candidates should prepare to articulate their design thinking and process thoroughly.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, prototyping, and collaboration. Expect to use its advanced features for component creation, auto layout, and interactive prototyping.
• Google Suite: For documentation, presentations, and general collaboration (e.g., Docs, Slides, Sheets).
• JIRA: Likely used for project management, bug tracking, and workflow management within the development cycle.

Analytics & Reporting:

• Analytics Platforms (e.g., Google Analytics, Mixpanel, Amplitude): While not directly a design tool, understanding how to interpret data from these platforms is crucial for informing design decisions and measuring impact.
• Data Visualization Tools: Experience with tools that help present data clearly, which is relevant given the focus on the Golf Analytics product.

CRM & Automation:

• CRM Systems: Familiarity with CRM concepts is beneficial, as design work often supports sales and customer success workflows.
• Automation Tools: Understanding how automation impacts user workflows can be advantageous, especially for onboarding experiences.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable requirement. Familiarity with JIRA and analytics platforms is also highly expected for effective collaboration within a SaaS product development environment.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the customer, ensuring designs are intuitive and valuable.
• Collaboration & Teamwork: Valuing collective success, open communication, and mutual support among team members and cross-functional partners.
• Data-Driven Decision Making: Utilizing research, analytics, and feedback to guide design choices and measure impact.
• Continuous Improvement & Learning: An ethos of constantly seeking to enhance skills, processes, and product quality, embracing new technologies like AI.
• Impact & Ownership: Taking responsibility for design outcomes and striving to create solutions that have a tangible positive effect on the business and users.

Collaboration Style:

• Cross-Functional Integration: Working closely and transparently with Product Managers and Engineers to ensure alignment on vision, requirements, and execution.
• Constructive Feedback Culture: Openness to giving and receiving feedback during design reviews and collaborative sessions to refine solutions.
• Knowledge Sharing: Actively contributing to the team's collective knowledge base through documentation, presentations, and informal discussions.

📝 Enhancement Note: The emphasis on "impact," "ownership," and "data-driven decision making" suggests a performance-oriented culture where outcomes are measured and valued. The mention of AI integration also points to a culture that embraces innovation.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex golf course operational requirements and business objectives into user-friendly designs.
• Simplifying Complex Data: Designing intuitive interfaces for the Golf Analytics product that make complex data accessible and actionable for users.
• Driving User Adoption: Creating seamless onboarding experiences that ensure new customers quickly understand and utilize the platform's full potential.
• Integrating Emerging Technologies: Staying current with and effectively integrating AI and other new technologies into the design process and product features.
• Cross-Functional Alignment: Navigating diverse stakeholder perspectives to achieve consensus and deliver cohesive product experiences.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to develop expertise in specialized areas like advanced prototyping, user research techniques, or accessibility design.
• Product Strategy Involvement: Deeper engagement in product strategy discussions, contributing to the roadmap and vision.
• Mentorship: Learning from senior designers and product leaders, and potentially mentoring junior designers.
• Industry Exposure: Access to training, workshops, and conferences relevant to UX/UI design, SaaS, and emerging technologies.

📝 Enhancement Note: The challenges highlight the specific complexities of designing for a B2B SaaS product in a niche industry like golf, particularly concerning data analytics and onboarding. The growth opportunities are geared towards advancing a designer's career within the product development lifecycle.

💡 Interview Preparation

Strategy Questions:

• Product Strategy & Vision: "How do you approach designing for a product area like Golf Analytics, considering both user needs for data insights and business goals for operational efficiency?" Prepare to discuss how you'd translate data into actionable insights and user-friendly visualizations.
• Collaboration & Stakeholder Management: "Describe a time you had to collaborate with engineers and product managers who had differing opinions on a design. How did you navigate that and reach a solution?" Focus on your communication, negotiation, and problem-solving skills.
• Problem-Solving & Design Process: "Walk us through a complex feature you designed from start to finish. What was the problem, your process, the key decisions you made, and the outcome?" Be ready to present a specific case study from your portfolio.

Company & Culture Questions:

• Company Operations Culture: "Based on what you know about Lightspeed and the Golf vertical, what do you see as the biggest design challenges or opportunities?" Research Lightspeed's products and the golf industry to offer thoughtful insights.
• Team Dynamics: "How do you prefer to collaborate with a product team? What role do you typically play in design reviews?" Emphasize your team-oriented approach and openness to feedback.
• Impact Measurement: "How do you measure the success of your designs? Can you provide an example of how you've used data to validate or iterate on a design?" Be prepared to discuss metrics and your approach to ROI.

Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio presentation around 2-3 compelling case studies. Begin with the problem, your role, your process, key decisions, and finally, the outcomes.
• Visual Storytelling: Use visuals (wireframes, mockups, prototypes) to illustrate your process and solutions effectively. Explain why you made certain design choices.
• Focus on Impact: Quantify results whenever possible. If exact metrics aren't available, discuss the intended impact and how you would measure it.
• Be Ready for Deep Dives: Anticipate questions about your specific contributions, technical constraints, and alternative solutions you considered.
• Demonstrate Enthusiasm: Show genuine interest in Lightspeed, the Golf vertical, and the opportunity to contribute to their products.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong design process, clear communication, collaborative spirit, and the ability to connect design decisions to business objectives and user outcomes, with a particular emphasis on data analytics and onboarding experiences.

📌 Application Steps

To apply for this Product Designer II position:

• Submit your application through the provided link on Greenhouse.
• Portfolio Customization: Ensure your portfolio prominently features 2-3 detailed case studies that highlight your end-to-end design process, problem-solving skills, and measurable impact, ideally relating to complex workflows, data, or onboarding.
• Resume Optimization: Tailor your resume to emphasize your 4+ years of in-house product/UX/UI design experience, proficiency in Figma, and any experience with SaaS, analytics, or AI integration. Use keywords from the job description.
• Interview Preparation: Practice articulating your design decisions and process clearly. Prepare to discuss your portfolio in detail and be ready for potential design challenges. Research Lightspeed Commerce and the golf industry.
• Company Research: Understand Lightspeed's mission, products (especially within Golf), and company culture, particularly their emphasis on innovation, data, and user-centricity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, particularly regarding compensation, benefits, and specific interview processes, should be verified directly with the hiring organization before making application decisions.