Product Designer, Design System

📍 Job Overview

Job Title: Product Designer, Design System Company: Paysafe Location: Sofia, Bulgaria Job Type: Full-Time Category: Design Operations / Product Design Date Posted: November 4, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: Hybrid

🚀 Role Summary

• Drive the evolution and maintenance of a comprehensive, unified global design system to ensure consistent, accessible, and scalable user experiences across Paysafe's diverse product suite.
• Foster a cohesive design culture by advocating for design system thinking and building strong bridges between product design and engineering teams.
• Create and refine design components, patterns, and visual foundations, ensuring high-quality implementation and adherence to accessibility standards across web and mobile platforms.
• Collaborate intensively with cross-functional teams, including product designers, engineers, and product managers, to gather insights and drive system adoption.
• Develop clear documentation, guidelines, and best practices to empower teams to leverage the design system effectively for efficient, high-quality product development.

📝 Enhancement Note: The role is explicitly focused on Design Systems within a Product Design context, implying a strong emphasis on scalability, reusability, and cross-functional collaboration. The "Design Ops team" mention suggests a focus on operationalizing design processes and tooling.

📈 Primary Responsibilities

• Design, meticulously document, and maintain individual components, reusable patterns, and foundational visual elements within the Paysafe Global Design System.
• Collaborate proactively with product designers across various product teams to incorporate new requirements, user insights, and evolving product needs into the design system.
• Partner closely with engineering teams to ensure accurate, high-fidelity implementation of design system components across both web and mobile platforms, maintaining visual and functional consistency.
• Develop comprehensive and easily understandable usage guidelines, best practices, and technical documentation to facilitate effective adoption and utilization of the design system by product teams.
• Champion and contribute to the establishment and enforcement of robust accessibility (WCAG) and inclusivity standards for all system components, ensuring equitable user experiences.
• Actively advocate for the adoption of design system principles and methodologies across the organization, helping to scale a unified and efficient design culture.
• Participate actively in usability reviews, user validation sessions, and design critiques to gather feedback and ensure the design system remains relevant, intuitive, and effective.
• Support continuous improvement initiatives by identifying opportunities to streamline design workflows, optimize system governance, and enhance the overall efficiency of the design system.

📝 Enhancement Note: Responsibilities are detailed to highlight the iterative nature of design system work, emphasizing documentation, cross-functional collaboration, and the continuous improvement cycle. The focus on "high-quality implementation" and "accessibility standards" points to a role that bridges design and development.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for roles involving complex system design and collaboration with engineering. Experience: 2+ years of professional experience in Product Design, UX Design, or UI Design, with a demonstrable track record of working on scalable design solutions or design systems.

Required Skills:

• Proven experience as a Product Designer, UX Designer, or UI Designer.
• A strong portfolio showcasing design thinking, process, and tangible contributions to scalable design solutions or design system initiatives.
• Advanced proficiency in Figma, including expert-level use of component libraries, variants, auto layout, styles, and documentation features.
• Solid understanding of design tokens, their implementation, and management for design system consistency.
• Deep knowledge of responsive layout principles and best practices for adapting designs across various screen sizes and devices.
• Comprehensive understanding of accessibility principles and WCAG guidelines, with the ability to apply them to component design and documentation.
• Demonstrated experience collaborating effectively within cross-functional squads, including Product Managers, Engineers (front-end and back-end), and other UX professionals.
• Excellent communication skills, with a proven ability to clearly document design decisions, rationale, and usage guidelines, and to promote consistency across diverse teams.
• Fluency in English (spoken and written) is essential for effective communication within a global organization.

Preferred Skills:

• Direct experience building, maintaining, or significantly contributing to an established design system.
• Familiarity with design system governance models and processes for contribution and evolution.
• Experience with other design and prototyping tools (e.g., Sketch, Adobe Creative Suite) for broader context.
• Understanding of front-end development principles (HTML, CSS, JavaScript frameworks like React/Vue/Angular) to better partner with engineers.
• Experience with user research methodologies and translating user insights into design system improvements.
• Familiarity with design operations (DesignOps) principles and practices.

📝 Enhancement Note: The requirements are fleshed out to emphasize the practical application of skills within a design system context. "Scalable design or system-level work" is crucial for portfolio assessment. Understanding of "design tokens" and "accessibility principles" are highlighted as critical technical competencies. Collaboration with "cross-functional squads" is emphasized for team integration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A dedicated section or clear case studies demonstrating your involvement in design systems, component libraries, or scalable UI patterns.
• Evidence of your design thinking process, including problem definition, research, ideation, iteration, and final solution.
• Examples showcasing your ability to document design decisions, component usage, and best practices.
• Visual examples of component design, interaction design, and visual styling within a system context.
• Demonstrations of how you have ensured consistency, accessibility, and scalability in your design work.

Process Documentation:

• Showcase examples of clear and concise documentation for design components and patterns.
• Illustrate how you have contributed to or maintained style guides, design principles, and usage guidelines.
• Provide evidence of your ability to define and adhere to a design system's governance model or contribution process.
• Demonstrate your approach to collaborating with engineers for component implementation and quality assurance.

📝 Enhancement Note: Specific portfolio requirements are tailored to a design system role, focusing on demonstrating experience with components, patterns, scalability, and documentation. The "governance model" aspect is included due to its importance in mature design systems.

💵 Compensation & Benefits

Salary Range: Based on Paysafe's presence in Sofia, Bulgaria, and the mid-level experience required (2-5 years), a competitive salary range for a Product Designer with Design System experience in Sofia would typically fall between BGN 3,500 to BGN 6,500 gross per month. This translates to approximately €1,800 to €3,300 gross per month.

Benefits:

• Competitive Remuneration: A strong base salary reflecting your skills and experience.
• Social Benefits Package: Comprehensive benefits designed to support employee well-being and work-life balance.
• Annual Paid Leave: Generous 25 days of annual paid leave to ensure adequate rest and personal time.
• Paid Volunteering Time: 4 days per year dedicated to volunteering through the "Paysafe Giving" initiative, supporting community engagement.
• Health Insurance: Comprehensive health insurance coverage for employees and potentially their families.
• Sports Card: A subsidized sports card (e.g., Sodexo Pass) to encourage physical activity and well-being.
• Team Events: Regular team-building activities and social events to foster camaraderie and a positive work environment.
• Company Discounts: Access to various discounts on Paysafe products or partner services.
• Training Programs: Extensive soft skills, business, and technical training programs for continuous professional development.
• Career Progression: Multiple opportunities for career advancement within a dynamic multinational company.
• Flexible Working Model: A hybrid work model with an average of three days a week in the Sofia office, offering a balance between in-office collaboration and remote flexibility.

Working Hours: Standard full-time working hours, typically 40 hours per week, with flexibility offered within the hybrid work model.

📝 Enhancement Note: Salary range is estimated based on Bulgarian market rates for mid-level design roles in multinational tech companies and considering the specific expertise in design systems. The benefits are directly listed from the job description, with added context for clarity. The hybrid model is detailed as per the provided information.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Payments Technology. Paysafe operates in a highly regulated and dynamic global payments sector, focusing on enabling seamless transactions for merchants and consumers, particularly in entertainment sectors. Company Size: Paysafe is a large multinational corporation with approximately 3,000 employees globally, operating in over 12 countries. This indicates a structured environment with established processes and potential for significant impact. Founded: Paysafe was founded 29 years ago, indicating a company with a long-standing history and established market presence, blending stability with ongoing innovation in the fintech space.

Team Structure:

• The role is part of the "Design Ops team," suggesting a specialized group focused on operationalizing and scaling design processes and systems.
• This team likely works closely with broader product design, UX research, and engineering departments.
• Reporting structure is not explicitly detailed but would typically involve a Design Lead or Manager within the Design Ops function.

Methodology:

• Paysafe leverages an integrated platform approach, focusing on mobile-initiated transactions, real-time analytics, and bridging online and offline payments.
• Design operations likely emphasizes data-driven decision-making, process efficiency, and standardization.
• Collaboration is key, with a focus on building scalable patterns and fostering design consistency across a global product portfolio.

Company Website: https://www.paysafe.com/en/

📝 Enhancement Note: The company context is expanded to reflect Paysafe's position in the fintech industry and the implications for a design system role. The "Design Ops team" is framed as a key aspect of the team structure and operational methodology.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level Product Designer position with a specialization in Design Systems. It requires a solid foundation in core design principles and UX/UI practices, coupled with specific expertise in building and maintaining scalable design infrastructure. The focus is on creating foundational assets that enable other designers and developers. Reporting Structure: The Product Designer, Design System will likely report to a Design Systems Lead or a Design Operations Manager. They will work closely with product designers and engineers embedded within various cross-functional product squads. Operations Impact: The impact of this role is significant and far-reaching. By maintaining a robust and consistent design system, the Product Designer directly influences the user experience across all Paysafe products, enhancing brand consistency, reducing development time, improving product quality, and ensuring accessibility. This role is critical for operationalizing design at scale.

Growth Opportunities:

• Specialization: Deepen expertise in design systems, component architecture, design tokens, and accessibility standards, potentially becoming a recognized subject matter expert.
• Leadership: Progress to a Senior Product Designer, Design Systems Lead, or Design Operations Manager role, taking on more strategic responsibilities, team leadership, and system governance.
• Cross-Functional Mobility: Develop a strong understanding of product development lifecycles and engineering best practices, opening doors to roles in Product Management, Engineering Management, or broader Design Strategy.
• Skill Development: Opportunities for training in advanced Figma features, accessibility auditing tools, design automation, and potentially front-end development principles to enhance collaboration.

📝 Enhancement Note: Career path analysis is tailored to a design system specialist role, highlighting growth from mid-level individual contributor to leadership and cross-functional opportunities. The "operations impact" is framed in terms of efficiency, consistency, and scalability.

🌐 Work Environment

Office Type: Paysafe operates with a hybrid work model, meaning employees are expected to work both remotely and from the office. The Sofia office serves as a central hub for collaboration. Office Location(s): Sofia, Bulgaria. The specific office location within Sofia is not detailed but is equipped to support a hybrid work environment. Workspace Context:

• Collaborative Hub: The Sofia office is designed to facilitate in-person collaboration, team events, and cross-functional squad interactions, crucial for design system development and alignment.
• Tools & Technology: Employees will have access to Paysafe's standard technology stack, including Figma, and potentially project management tools and communication platforms necessary for design system work.
• Team Interaction: Opportunities for regular interaction with a global team of designers, engineers, and product managers, fostering knowledge sharing and collaborative problem-solving.

Work Schedule: A standard 40-hour work week, with flexibility built into the hybrid model, allowing for a balance between focused remote work and in-office collaboration days.

📝 Enhancement Note: The hybrid work environment is described, emphasizing the office's role as a collaborative space. This context is important for candidates assessing their preferred work style.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess fundamental qualifications, experience with design systems, and Figma proficiency.
• Hiring Manager Interview: Discussion focused on your design philosophy, experience with scalable design, problem-solving approach, and understanding of design system principles.
• Portfolio Presentation & Design Challenge: A practical exercise or presentation where you showcase specific design system work from your portfolio. This might involve a case study on component creation, pattern development, or a hypothetical design system challenge. Expect to discuss your process, decision-making, and collaboration.
• Cross-Functional Interview: Meeting with key stakeholders, likely including engineers and product managers, to assess collaboration skills, communication clarity, and understanding of implementation challenges.
• Final Interview: May involve senior leadership to discuss cultural fit, long-term career aspirations, and alignment with Paysafe's vision.

Portfolio Review Tips:

• Highlight System Thinking: Clearly articulate your role and contributions to any design system or scalable UI projects. Focus on the "why" behind your design decisions and how they contribute to system goals (consistency, efficiency, scalability).
• Showcase Process: Detail your design process for system components, including research, ideation, iteration, documentation, and collaboration with development.
• Demonstrate Figma Expertise: Include examples of complex Figma components, variants, auto layout usage, and well-structured component libraries.
• Address Accessibility & Responsiveness: Explicitly show how you've incorporated accessibility principles and designed for responsive layouts within your system work.
• Tell a Story: For each case study, clearly define the problem, your approach, the solution, and the impact or outcome. Quantify results where possible (e.g., "reduced design time by X%," "improved consistency score").

Challenge Preparation:

• Understand Design Tokens: Be ready to discuss how you'd manage design tokens for a multi-platform system.
• Component Design: Prepare to design a new component or refactor an existing one based on provided requirements, focusing on reusability, accessibility, and variants.
• Documentation Strategy: Think about how you would document a new pattern for adoption by other teams.
• Collaboration Scenarios: Anticipate questions about how you would handle disagreements with engineers or product managers regarding system implementation or evolution.

📝 Enhancement Note: The interview process and portfolio review tips are specifically tailored to a design system role, emphasizing practical skills, documentation, and collaborative problem-solving. The inclusion of a "design challenge" and "cross-functional interview" reflects typical tech industry hiring practices.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for creating, documenting, and managing components, styles, and prototypes within the design system. Expertise in advanced features like component libraries, variants, auto layout, and styles is paramount.
• Design Tokens: While not a single tool, understanding and working with design tokens (e.g., via Figma plugins, or integrated with development pipelines) is crucial for managing design system properties across platforms.

Analytics & Reporting:

• User Analytics Tools (e.g., Amplitude, Mixpanel, Google Analytics): While not directly used for design system creation, understanding how product teams use these tools can inform design system decisions based on user behavior and feature adoption.
• Bug Tracking Systems (e.g., Jira): Essential for tracking implementation issues and feedback related to design system components.

CRM & Automation:

• Project Management Tools (e.g., Jira, Asana, Trello): Used for managing design system tasks, tracking contributions, and coordinating with product teams.
• Communication Platforms (e.g., Slack, Microsoft Teams): Critical for day-to-day collaboration with designers, engineers, and product managers globally.
• Documentation Platforms (e.g., Confluence, Notion): Likely used to host the detailed documentation, guidelines, and best practices for the design system.

📝 Enhancement Note: The technology stack focuses on design tools, collaboration platforms, and documentation systems relevant to operating and evolving a design system within a large organization. Jira and Confluence are common in enterprise environments.

👥 Team Culture & Values

Operations Values:

• Consistency & Scalability: A core value driving the creation and maintenance of the design system, ensuring a unified brand experience and efficient development.
• Collaboration & Communication: Essential for bridging the gap between design and engineering, and for ensuring buy-in and adoption across product teams. Open dialogue and clear documentation are key.
• Accessibility & Inclusivity: A commitment to designing for all users, ensuring the design system adheres to the highest standards of accessibility and inclusivity.
• Data-Driven Improvement: Utilizing user feedback, analytics, and usability testing to iteratively improve the design system and its components.
• Efficiency & Best Practices: Promoting streamlined workflows and the adoption of industry-standard best practices in design and development.

Collaboration Style:

• Cross-Functional Integration: A highly collaborative approach, working hand-in-hand with product designers, UX researchers, product managers, and front-end engineers.
• Proactive Engagement: Actively seeking out opportunities to support product teams, gather feedback, and evangelize the design system.
• Feedback-Oriented: A culture that values constructive feedback, both giving and receiving, to continuously refine system components and processes.
• Knowledge Sharing: Encouraging the sharing of learnings, best practices, and component usage examples across teams.

📝 Enhancement Note: Team culture and values are inferred from the role's responsibilities and the nature of design system work, emphasizing collaboration, consistency, and user-centricity.

⚡ Challenges & Growth Opportunities

Challenges:

• Maintaining Consistency Across Diverse Products: Ensuring the design system is adopted and implemented correctly across a wide array of Paysafe's global products, each with its own unique requirements and legacy systems.
• Balancing Standardization with Flexibility: Creating a system that is robust enough to enforce consistency while remaining flexible enough to accommodate unique product needs and future innovations.
• Driving Adoption and Governance: Persuading and supporting diverse teams to adopt the design system and adhering to its governance model, which can be a significant organizational change management effort.
• Keeping Pace with Technology and Design Trends: Continuously updating the system to incorporate new technologies, design patterns, and accessibility standards.

Learning & Development Opportunities:

• Advanced Design System Architecture: Deepen knowledge in areas like atomic design principles, design token management strategies, and cross-platform implementation patterns.
• Accessibility Auditing & Remediation: Develop expertise in conducting thorough accessibility audits and implementing solutions for systemic issues.
• DesignOps Tools & Processes: Learn about tools and methodologies that streamline design workflows, improve collaboration, and measure design impact.
• Front-End Development Fundamentals: Gain a better understanding of HTML, CSS, and JavaScript frameworks to enhance collaboration with engineers and contribute to more robust component implementations.
• Mentorship: Opportunities to learn from experienced designers and engineers within Paysafe, and potentially mentor junior designers as the role progresses.

📝 Enhancement Note: Challenges are framed around the inherent difficulties of design system management in a large organization. Growth opportunities are specific to deepening expertise in design systems and related technical/operational areas.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience contributing to or maintaining a design system. What was your specific role, and what were the key challenges you faced?" (Preparation: Have 1-2 detailed case studies ready that showcase your system design process, component creation, and collaboration).
• "How do you ensure that design system components are implemented accurately by engineering teams across different platforms (web, mobile)?" (Preparation: Discuss your approach to documentation, collaboration with developers, and QA processes. Mention specific Figma features or workflows).
• "Imagine a product team needs a component that doesn't exist in the design system and deviates from existing patterns. How would you handle this request?" (Preparation: Focus on your process for evaluating new requests, balancing system integrity with product needs, and documenting new patterns or exceptions).

Company & Culture Questions:

• "What interests you about Paysafe and our mission in the payments industry?" (Preparation: Research Paysafe's products, recent news, and its role in fintech. Connect your interest to the impact of design systems on user trust and experience in financial services).
• "How do you contribute to fostering a positive and collaborative design culture within your team and across departments?" (Preparation: Discuss your experience with knowledge sharing, mentorship, providing constructive feedback, and advocating for design best practices).
• "How do you measure the success and impact of a design system?" (Preparation: Be ready to discuss metrics such as adoption rates, reduction in design/development time, consistency scores, accessibility compliance, and user satisfaction improvements).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each design system case study, clearly outline the problem, your process (research, ideation, iteration), the solution (showcasing components, patterns, documentation), and the outcomes/impact.
• Focus on Systemic Thinking: Emphasize how your work contributed to scalability, consistency, and efficiency, rather than just individual UI elements.
• Demonstrate Figma Mastery: Walk through your Figma files, highlighting component organization, variants, auto layout, and any custom plugins or workflows you used.
• Showcase Documentation: Present examples of your design documentation, style guides, and usage guidelines, explaining their clarity and usefulness.
• Be Ready for Technical Questions: Anticipate questions about design tokens, accessibility implementation, and collaboration with developers.

📝 Enhancement Note: Interview preparation is designed to guide candidates on how to showcase their design system expertise, articulate their value proposition, and align with Paysafe's industry and culture.

📌 Application Steps

To apply for this Product Designer, Design System position:

• Submit your application through the provided link on the Paysafe careers portal.
• Curate Your Portfolio: Ensure your portfolio prominently features at least one detailed case study on design system work, component libraries, or scalable UI patterns. Highlight your process, Figma skills, documentation examples, and any quantifiable impact.
• Tailor Your Resume: Customize your resume to emphasize keywords directly related to design systems, UX/UI design, Figma proficiency, accessibility, cross-functional collaboration, and experience with scalable design solutions.
• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clear communication, articulate design decisions, and demonstrating your understanding of design system principles and their application.
• Research Paysafe: Familiarize yourself with Paysafe's products, services, and its position in the payments industry. Understand how a strong design system contributes to user trust and brand consistency in this sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.