Product Designer (Client Portal)

📍 Job Overview

Job Title: Product Designer (Client Portal) Company: Wallester Location: Tallinn, Estonia Job Type: Full-Time Category: Product Design / UX/UI Date Posted: January 22, 2026 Experience Level: Mid-Level (2-5 years) Remote Status: On-site

🚀 Role Summary

• Design and iterate on user-friendly, visually compelling interfaces for a client portal, ensuring alignment with user-centered design principles and brand standards.
• Independently create high-quality UI elements and visual assets that support product goals within an iterative design process.
• Lead brainstorming sessions to generate innovative concepts, prototype ideas, and validate solutions through design iterations.
• Collaborate closely with product managers, developers, and stakeholders to align design work with business objectives and technical requirements.
• Deliver detailed design specifications, mockups, and prototypes that facilitate efficient implementation by development teams.
• Integrate feedback from usability testing, analytics, and user research into continuous design improvements.

📝 Enhancement Note: The primary focus of this role is on the design and user experience of Wallester's client portal, indicating a need for strong UI/UX skills, especially within a FinTech context. The emphasis on iterative design and cross-functional collaboration suggests an agile product development environment.

📈 Primary Responsibilities

• User Interface (UI) and User Experience (UX) Design: Develop intuitive, engaging, and visually appealing interfaces for the client portal, adhering to established design systems and brand guidelines.
• Visual Asset Creation: Produce high-fidelity mockups, wireframes, interactive prototypes, and detailed design specifications for all UI components and features.
• Concept Development and Ideation: Drive the ideation process for new features and improvements, conducting user research and competitive analysis to inform design decisions.
• Cross-Functional Partnership: Act as a key design liaison, working collaboratively with Product Management, Engineering, Marketing, and other stakeholders to ensure design solutions meet user needs and business objectives.
• Prototyping and User Testing: Create functional prototypes to test design concepts and gather user feedback, facilitating usability testing sessions.
• Design System Contribution: Contribute to and maintain the evolution of Wallester's design system, ensuring consistency and efficiency across all product touchpoints.
• Feedback Integration: Systematically incorporate feedback from user testing, analytics data, and stakeholder input to refine and enhance the user experience.
• Agile Workflow Management: Participate actively in agile ceremonies, providing design insights and ensuring timely delivery of design assets within sprint cycles.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with a strong emphasis on the entire design lifecycle, from ideation and research to detailed execution and iteration. The requirement to integrate user insights and collaborate across departments underscores the importance of communication and user advocacy.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field is highly beneficial. Experience: 2-5 years of professional experience in Product Design, UI/UX Design, or a similar role, with a proven track record of delivering successful digital products.

Required Skills:

• Design Expertise: A robust portfolio showcasing exceptional visual design, composition, typography, color theory, and core UI/UX principles.
• Figma Proficiency: Advanced skills in Figma for interface design, prototyping, and collaboration.
• UI/UX Methodologies: Deep understanding of user-centered design principles, interaction design patterns, and usability heuristics.
• User-Centric Approach: Demonstrated ability to translate complex user needs and business requirements into elegant, functional, and intuitive design solutions.
• Cross-Functional Collaboration: Proven experience working effectively with product managers, developers, and other stakeholders in a team-oriented environment.
• Adaptability and Agility: Comfort and proficiency in working within fast-paced, agile development environments, embracing iterative design processes.
• Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly and persuasively.

Preferred Skills:

• Experience with user research methodologies, including interviews, surveys, and contextual inquiry.
• Proficiency in wireframing and usability testing tools beyond Figma.
• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to facilitate smoother design handoffs and better technical feasibility understanding.
• Experience working within the FinTech or financial services industry.
• Contribution to or management of design systems.

📝 Enhancement Note: The emphasis on Figma and a strong portfolio suggests that practical design skills and demonstrable experience are paramount. Preferred skills like user research and front-end familiarity indicate a desire for a designer who can contribute holistically to the product development process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Visual Design Showcase: A curated collection of high-quality UI mockups, demonstrating strong visual design principles, typography, and color application.
• User Experience Flow Examples: Case studies that clearly outline the problem, your design process, user research conducted, iterations made, and the final solution with measurable outcomes.
• Prototyping Demonstrations: Interactive prototypes that showcase user flows, interaction design, and the overall user journey for key features.
• Tool Proficiency Evidence: Examples of work created using Figma, highlighting advanced features and collaborative workflows.
• Problem-Solving Narratives: Case studies that detail how you approached specific design challenges, incorporated user feedback, and iterated on solutions.

Process Documentation:

• Design Process Articulation: Ability to clearly describe your design process, from initial concept and research to final implementation, emphasizing user-centered methodologies.
• Design System Contribution: Evidence of understanding or contributing to design systems, showcasing an ability to maintain consistency and scalability.
• Collaboration Workflow: Examples of how you've collaborated with engineering and product teams, including handoff processes and feedback loops.

📝 Enhancement Note: A strong portfolio is critical for this role. Applicants should prepare to walk through 2-3 detailed case studies that highlight their problem-solving skills, design process, and the impact of their work. Demonstrating proficiency in Figma and an understanding of agile workflows will be key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level Product Designer (2-5 years experience) in Tallinn, Estonia, the estimated annual salary range is €35,000 - €50,000. This range can vary based on the candidate's specific experience, skill set, and interview performance.

Benefits:

• Competitive Salary
• Comprehensive Medical Insurance (upon completion of the probationary period)
• Significant Career Development and Growth Opportunities
• Supportive and Caring Leadership Team
• Modern Office Environment in the Center of Tallinn
• Opportunities for Team Building and Company Events
• Referral Program
• Access to Stebby platform benefits
• Free Parking

Working Hours: The standard working hours are 40 hours per week, typically aligning with business needs and agile sprint cycles. While the role is on-site, there may be some flexibility depending on team agreements and project demands.

📝 Enhancement Note: The salary estimate is based on current market data for UX/UI Designers in Estonia, considering the experience level. The benefits package is comprehensive, with particular emphasis on professional growth and a positive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech), specializing in payment systems and card issuance platforms. Wallester operates in a rapidly evolving sector, requiring continuous innovation and adaptation. Company Size: Wallester is a growing company, likely employing between 50-250 individuals. This size typically allows for a dynamic work environment where individual contributions are highly visible and impactful, while still offering structured processes. Founded: Wallester was founded in 2017, indicating a relatively young but established company that has experienced significant growth and market penetration in the FinTech space.

Team Structure:

• The Product Design team likely works within a broader Product Development department, collaborating closely with Product Managers and Engineers.
• The team structure is probably agile, with designers embedded within cross-functional squads or feature teams.
• Reporting lines would typically involve a Design Lead or Head of Product, with direct collaboration across various business units including engineering, marketing, and operations.

Methodology:

• Agile Product Development: The company likely employs agile methodologies (e.g., Scrum or Kanban) for product development, requiring designers to be adaptable and responsive to changing priorities.
• User-Centered Design: A strong emphasis on user feedback, research, and data analysis to inform design decisions and ensure product-market fit.
• Data-Informed Iteration: Designs are continuously tested, measured, and iterated upon based on performance metrics and user behavior.

Company Website: https://wallester.com/

📝 Enhancement Note: Wallester's position in the FinTech industry suggests a culture that values innovation, security, and efficiency. The company's relatively young age implies a dynamic and growth-oriented environment. The on-site nature of the role in a modern Tallinn office suggests a collaborative and potentially energetic workplace.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level to Senior Product Designer capacity. It requires independent work, leadership in design ideation, and the ability to mentor or guide junior designers if present. The scope involves significant ownership over the client portal's user experience. Reporting Structure: The Product Designer will likely report to a Head of Product, Design Lead, or a Senior Product Manager. They will work closely with a dedicated team of Product Managers and Software Engineers, forming part of agile product squads. Operations Impact: The Product Designer's work directly influences the usability and effectiveness of Wallester's client portal, which is a critical touchpoint for their business customers. A well-designed portal enhances customer satisfaction, streamlines onboarding, facilitates efficient transaction management, and ultimately contributes to customer retention and growth for Wallester's core FinTech services.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in FinTech UX, complex data visualization, or specific areas of interaction design.
• Leadership Development: Potential to grow into a Senior Product Designer or Design Lead role, mentoring junior designers and influencing product strategy.
• Cross-Functional Mobility: Exposure to product management, engineering, and business strategy can open doors to other product-related roles within Wallester.
• Industry Expertise: Gaining in-depth knowledge of payment systems and financial technology product design.

📝 Enhancement Note: The role offers a clear path for career progression within product design, with opportunities to take on more responsibility and leadership. The FinTech industry context provides specialized knowledge that can be valuable for long-term career development.

🌐 Work Environment

Office Type: The company offers a modern office located in the center of Tallinn. This suggests a professional, well-equipped workspace designed to foster collaboration and productivity. Office Location(s): Tallinn, Estonia. The central location likely offers good accessibility via public transport and proximity to amenities.

Workspace Context:

• Collaborative Spaces: The office is expected to include designated areas for team collaboration, brainstorming sessions, and client meetings, facilitating seamless interaction between designers, product managers, and developers.
• Technology & Tools: Access to industry-standard design software (Figma), hardware, and potentially other collaborative tools to support efficient workflow.
• Team Interaction: A culture that encourages regular team syncs, design reviews, and informal knowledge sharing, fostering a supportive and dynamic team environment.

Work Schedule: The standard work week is 40 hours, with an on-site arrangement. While core business hours apply, the agile environment may allow for some flexibility in daily scheduling, provided project deadlines and team collaboration needs are met.

📝 Enhancement Note: The emphasis on a "modern office in the center of Tallinn" and a "supportive and caring leadership" points towards a positive and conducive work environment. The on-site requirement suggests a preference for in-person collaboration and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and design experience.
• Portfolio Presentation & Discussion: A dedicated session where you will present 2-3 key case studies from your portfolio, explaining your design process, problem-solving approach, and the impact of your work. This is often followed by questions from the hiring team (Product Manager, Lead Designer, Engineers).
• Design Challenge (Optional): You might be given a small design exercise or a hypothetical problem to solve, either as a take-home assignment or a live collaboration exercise.
• Cross-Functional Interviews: Meetings with key stakeholders (e.g., Product Managers, Lead Developers) to assess collaboration skills, communication style, and cultural fit.
• Final Interview: A discussion with senior leadership to finalize the decision.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study, highlighting how you identified problems, conducted research, iterated, and arrived at solutions.
• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the success and impact of your designs (e.g., improved conversion rates, reduced support tickets, increased user satisfaction).
• Showcase Figma Skills: Ensure your portfolio includes examples that demonstrate your proficiency in Figma, including complex layouts, interactive prototypes, and design system elements.
• Tailor to FinTech: If possible, highlight any experience or understanding of the FinTech space or complex data visualization.
• Visual Storytelling: Present your work in a clear, visually engaging narrative that tells the story of each project effectively.

Challenge Preparation:

• Understand the Context: If given a challenge, thoroughly understand the problem statement and the target user.
• Think Out Loud: For live challenges, articulate your thought process clearly, explaining your assumptions and design rationale.
• Prioritize: Focus on solving the core problem efficiently, demonstrating your ability to make trade-offs and deliver value.
• Be Prepared for Handoff: Consider how your design would be handed off to developers, mentioning potential technical constraints or considerations.

📝 Enhancement Note: The interview process heavily emphasizes a portfolio review and the ability to articulate design decisions. Candidates should be prepared to deep-dive into their past projects and demonstrate a structured, user-centric design methodology.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Candidates must be highly proficient.
• Prototyping Tools: Familiarity with advanced prototyping features within Figma or other dedicated tools (e.g., InVision, Adobe XD).

Analytics & Reporting:

• Understanding of how to interpret user analytics data (e.g., from tools like Google Analytics, Mixpanel) to inform design decisions.
• Ability to work with product managers who utilize reporting dashboards for performance tracking.

CRM & Automation:

• While not a direct requirement for the designer, an understanding of how CRM systems and automated workflows impact user journeys and client portal functionality can be advantageous.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The role also benefits from an understanding of how data and analytics inform design, and how design fits into broader CRM and automation strategies within a FinTech company.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the end-user, ensuring that design decisions are always grounded in user empathy.
• Innovation: A drive to explore new ideas, challenge existing solutions, and push the boundaries of design to create cutting-edge FinTech experiences.
• Collaboration: A belief in the power of teamwork, encouraging open communication, constructive feedback, and shared ownership across product teams.
• Excellence: A dedication to delivering high-quality, polished designs that are both aesthetically pleasing and highly functional, with attention to detail.
• Agility: An ability to adapt quickly to changing requirements and priorities, embracing iterative design and rapid prototyping.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work seamlessly with Product Managers, Engineers, and other stakeholders, fostering strong working relationships and shared understanding.
• Constructive Feedback: An environment where feedback is given and received openly and constructively, leading to continuous improvement of designs and processes.
• Knowledge Sharing: A culture that encourages sharing design best practices, insights from user research, and learnings from past projects to elevate the entire team's capabilities.

📝 Enhancement Note: The company values likely revolve around innovation, user focus, and teamwork, which are critical for success in the fast-paced FinTech sector. The collaborative style is essential for translating complex financial product requirements into user-friendly interfaces.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Effectively translating complex FinTech requirements and business goals into intuitive and user-friendly designs for the client portal.
• Maintaining Design Consistency: Ensuring a cohesive and consistent user experience across all features and updates within the client portal, especially as the product evolves.
• Rapid Iteration in an Agile Environment: Adapting quickly to changing priorities and requirements within a fast-paced agile development cycle, without compromising design quality.
• Translating Technical Concepts: Communicating complex financial product features and technical constraints effectively through design.

Learning & Development Opportunities:

• FinTech UX Specialization: Deepen expertise in the unique design challenges and opportunities within the financial technology sector.
• Advanced Design System Work: Contribute to the maturity and expansion of Wallester's design system, potentially leading to system ownership.
• Mentorship and Leadership: Opportunities to mentor junior designers and take on more strategic design leadership roles within product teams.
• Industry Exposure: Engaging with industry trends in FinTech, payment systems, and user experience design through conferences, workshops, and continuous learning.

📝 Enhancement Note: This role offers significant opportunities for growth within the specialized domain of FinTech product design. The challenges are typical of innovative tech companies, requiring strong problem-solving skills and adaptability.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your design process for a complex feature you designed for a client portal. What were the key challenges, and how did you overcome them?" (Focus on user research, ideation, iteration, and collaboration).
• Tooling: "How do you leverage Figma's advanced features for prototyping and collaboration? Can you provide an example?"
• User-Centricity: "Describe a time you had to advocate for a user-centered design decision that was initially met with resistance from stakeholders. How did you approach it?"
• Collaboration: "How do you typically collaborate with product managers and engineers during the design and development process? What are your strategies for ensuring smooth handoffs?"

Company & Culture Questions:

• "What interests you about Wallester and the FinTech industry?" (Research Wallester's mission, products, and recent news).
• "How do you stay updated on design trends, especially within FinTech?"
• "Describe your ideal team environment and how you contribute to a positive, collaborative culture."

Portfolio Presentation Strategy:

• Structure Your Case Studies: Use a clear narrative: Problem -> Research -> Ideation -> Design Solutions -> Iteration -> Outcome/Impact.
• Highlight Your Role: Be specific about your contributions, especially in team projects.
• Showcase Figma Work: Demonstrate your Figma skills through interactive prototypes or by explaining your component system and design patterns.
• Quantify Results: Use data and metrics whenever possible to demonstrate the effectiveness of your designs.
• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, rationale, and problem-solving approach.

📝 Enhancement Note: Preparation should focus on showcasing a structured, user-centric design process, strong Figma skills, and the ability to collaborate effectively within an agile FinTech environment. Demonstrating an understanding of Wallester's business and industry will be a significant advantage.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Wallester Breezy HR page.
• Portfolio Customization: Ensure your portfolio prominently features work that aligns with UI/UX design for client portals or similar business-facing applications. Highlight your Figma proficiency and case studies demonstrating your design process and problem-solving skills.
• Resume Optimization: Tailor your resume to emphasize relevant experience in product design, UI/UX, user research, and collaboration within agile environments. Use keywords from the job description.
• Interview Preparation: Practice presenting your portfolio case studies, focusing on clear articulation of your design process, user-centric approach, and the impact of your work. Prepare to discuss your experience with Figma and your understanding of the FinTech industry.
• Company Research: Familiarize yourself with Wallester's products, services, and mission. Understand their position in the FinTech market and any recent developments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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