Product Designer

📍 Job Overview

Job Title: Product Designer Company: Truecaller Location: Stockholm, Sweden Job Type: Full-Time Category: Product Design / UX/UI Date Posted: 2025-08-15 Experience Level: Mid-Senior Level (4+ years) Remote Status: On-site

🚀 Role Summary

• Craft intuitive and user-friendly designs for a global mobile application with over 450 million monthly active users.
• Drive product-led growth by improving user onboarding, retention, and win-back strategies.
• Focus on enhancing the user experience primarily on the Android platform, leveraging user research and A/B testing.
• Collaborate within an Agile team environment to innovate and iterate on product features, ensuring user-centricity.
• Contribute to a mission of making communication smarter, safer, and more efficient, building trust worldwide.

📝 Enhancement Note: While the title is "Product Designer," the emphasis on user growth, retention, and A/B testing within the description strongly suggests a role with a significant focus on UX/UI design and a data-informed approach to product development, aligning it closely with user experience operations within a product-led growth strategy.

📈 Primary Responsibilities

• Diagnose and understand pain points within the user journey for various user segments.
• Conduct user research, including interviews and usability tests, to gather insights and validate design hypotheses.
• Generate innovative ideas and design solutions to improve user retention and win-back rates.
• Create primary designs with a focus on the Android platform, ensuring a seamless and engaging user experience.
• Develop prototypes, wireframes, and collaborate with product managers and engineers on design solutions.
• Participate in Agile development cycles, utilizing A/B testing to optimize learning and iterate on designs.
• Deliver high-quality design assets and documentation in a timely manner.
• Collaborate with cross-functional teams to enhance the overall user experience across the product.

📝 Enhancement Note: The responsibilities highlight a blend of traditional product design tasks with a strong emphasis on growth-oriented product development, indicative of a role deeply integrated into the user acquisition and retention operations of the company. The mention of A/B testing specifically points to a data-driven approach to design optimization.

🎓 Skills & Qualifications

Education: No specific degree is mentioned, but a strong portfolio demonstrating relevant skills is paramount. Experience: 4+ years of experience in designing for mobile platforms, with a preference for Android.

Required Skills:

• Mobile UI/UX design with a proven track record.
• Proficiency in design and wireframing tools such as Figma, Sketch, Adobe XD, Photoshop, and Illustrator.
• Strong understanding of Android design concepts and user behavioral patterns.
• Demonstrated ability to conduct user research and usability testing.
• Experience working in an Agile development environment.
• Familiarity with A/B testing methodologies for design optimization.
• Excellent communication and collaboration skills.
• A strong portfolio showcasing mobile UI/UX work.

Preferred Skills:

• Deep understanding of typography and information hierarchy on mobile devices.
• Awareness of distinct design patterns and user preferences in diverse global markets, particularly India.
• Existing user of Truecaller with a strong appreciation for its mission and problem-solving capabilities.
• Experience in user growth, onboarding, and retention strategies.

📝 Enhancement Note: The emphasis on "curiosity is the key" and the specific mention of understanding user preferences in markets like India suggest a need for a designer who can adapt to diverse user needs, a crucial aspect of global product operations. The preference for an existing Truecaller user indicates a desire for someone who can intuitively grasp the product's context and impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase mobile UI/UX design projects with a focus on user journeys and problem-solving.
• Highlight projects demonstrating user research methodologies and how insights informed design decisions.
• Include examples of prototypes, wireframes, and final design assets, preferably for Android.
• Demonstrate experience with A/B testing and how it led to design improvements and user growth.
• Provide case studies that detail the design process from problem identification to solution implementation and impact.

Process Documentation:

• Illustrate how user feedback and research data are integrated into the design process.
• Detail the workflow for collaborating with product managers and engineers on design solutions.
• Showcase the iterative design process, including how feedback and A/B test results are used to refine designs.
• Document the process for creating and delivering high-quality design assets for development.

📝 Enhancement Note: For a role focused on user growth and retention, a portfolio should not only display aesthetic design skills but also demonstrate a strategic, data-driven approach to improving user engagement and product adoption. This includes showcasing how research and testing directly contributed to measurable product improvements.

💵 Compensation & Benefits

Salary Range: Based on industry standards for experienced Product Designers in Stockholm, Sweden, a competitive annual salary range would likely be between SEK 500,000 - SEK 800,000. This estimate is derived from general market data for mid-to-senior level design roles in major Swedish tech hubs, considering Truecaller's established presence and profitability.

Benefits:

• Competitive salary package.
• Generous 30 days of paid vacation annually.
• Flexible working hours to support work-life balance.
• Private health insurance for comprehensive medical coverage.
• Parental leave top-up to support new parents.
• Pension contribution for long-term financial security.
• Udemy membership for continuous learning and skill development.
• Free gym membership to promote employee well-being.

Working Hours: The company offers flexible working hours, but the role is fundamentally office-first, suggesting a standard full-time commitment (approximately 40 hours per week) with flexibility in daily scheduling.

📝 Enhancement Note: The benefits package is robust and emphasizes employee well-being and professional development, which are key attractors for skilled professionals in the tech industry. The inclusion of Udemy membership specifically aligns with the company's value of continuous learning, particularly relevant for a design role that needs to stay updated with evolving trends and tools.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Mobile Applications, Communication Services. Truecaller operates in the highly competitive mobile app market, focusing on identity, security, and communication efficiency. Its success is built on a global user base and leveraging AI for advanced features. Company Size: Approximately 400 employees, indicating a mid-sized tech company with established processes but retaining some of the agility of a startup. This size allows for cross-functional interaction and impact. Founded: 2009. With over a decade of operation, Truecaller has a proven business model, significant user adoption, and a history of profitable growth, suggesting stability and a strong market position.

Team Structure:

• The role is within the User Growth Team, which is focused on accelerating user base growth, improving onboarding, and increasing retention.
• This team likely comprises product managers, designers, engineers, and data analysts working collaboratively.
• The Product Designer will report into a Product Lead or Head of Design, with close collaboration with Product Managers and Engineering leads for the User Growth initiatives.
• Cross-functional collaboration is expected with other Business Unit (BU) teams to enhance the overall user experience.

Methodology:

• Data Analysis & Insights: The team utilizes user data and A/B testing to drive product decisions and optimize user engagement.
• Workflow Planning & Optimization: Agile methodologies are employed, emphasizing iterative development and continuous improvement of user flows and features.
• Automation & Efficiency: While not explicitly detailed for design, the company's overall mission implies a drive for efficiency and leveraging technology, which extends to design processes.

Company Website: https://www.truecaller.com/

📝 Enhancement Note: Truecaller's mission to make communication safer and more efficient, coupled with its significant global user base, creates a unique context for a Product Designer. The User Growth Team's focus implies a performance-driven environment where design directly impacts key business metrics like user acquisition and retention. The international nature of the team (35+ nationalities) suggests a diverse and dynamic work environment.

📈 Career & Growth Analysis

Operations Career Level: This position is at a Mid-Senior level, requiring 4+ years of experience. It offers the opportunity to significantly influence the user experience of a globally recognized application, impacting millions of users. The role is focused on a specific growth area (User Growth Team), allowing for specialization within product design.

Reporting Structure: The Product Designer will likely report to a Design Lead or a Product Manager within the User Growth Team. They will collaborate closely with Product Managers, Engineers, and potentially Data Analysts.

Operations Impact: The Product Designer's work will directly impact key performance indicators (KPIs) for user growth, such as new user acquisition rates, onboarding completion rates, feature adoption, and user retention. Their designs will be instrumental in enhancing user trust and satisfaction, which are critical for Truecaller's mission and continued growth.

Growth Opportunities:

• Skill Advancement: Deepen expertise in mobile-first design, user research methodologies, and A/B testing for product optimization.
• Specialization: Develop a niche in user growth strategies, focusing on conversion rate optimization (CRO) and user lifecycle management through design.
• Leadership Potential: As experience grows, opportunities may arise for leading design initiatives, mentoring junior designers, or moving into a Senior Product Designer or Design Lead role within specific product areas.
• Cross-Functional Exposure: Gain exposure to various aspects of product development, marketing, and data analysis, broadening understanding of the product lifecycle.

📝 Enhancement Note: The role offers a clear path for growth within product design, particularly in the domain of user growth and retention. The emphasis on A/B testing and data-driven design provides valuable experience in performance marketing and product analytics, which are highly sought-after skills in the operations and product development landscape.

🌐 Work Environment

Office Type: Truecaller follows an "office-first" approach, emphasizing in-person collaboration. This suggests a structured office environment designed to foster teamwork and idea exchange. Office Location(s): The primary location for this role is Stockholm, Sweden. Truecaller also has offices in Bangalore, Mumbai, Gurgaon, and Tel Aviv, indicating a global presence and potential for cross-office collaboration.

Workspace Context:

• The workspace is designed to facilitate collaboration among colleagues from diverse nationalities and backgrounds.
• Employees have access to "great tech tools," including the ability to choose their preferred computer and phone within budget.
• The office environment includes amenities like a playroom, a cinema, and designated spaces for team activities, promoting a positive and engaging work atmosphere.
• The culture encourages learning, sharing, and fun, with opportunities for informal interactions like "Geek lunch."

Work Schedule: While flexible working hours are offered, the office-first approach implies a consistent presence in the Stockholm office during core business hours to maximize in-person collaboration. The standard workweek is likely around 40 hours.

📝 Enhancement Note: The "office-first" approach, while offering flexibility, signals a strong commitment to the benefits of co-location for innovation and team cohesion. For a Product Designer, this environment can be highly beneficial for rapid prototyping, feedback sessions, and immersive team collaboration, which are essential for iterating on user experience.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of CV and portfolio to assess basic qualifications and design quality.
• Design Challenge/Case Study: Candidates may be asked to complete a take-home design challenge or present a case study from their portfolio, focusing on problem-solving, user research, and design rationale.
• Interviews with Hiring Team: This will include discussions with Product Managers, fellow Designers, and potentially Engineers to evaluate design skills, collaboration abilities, and cultural fit.
• Behavioral Questions: Expect questions about past experiences, how you handle challenges, and your approach to teamwork and user-centric design.
• Final Round: Potentially an interview with senior leadership to assess strategic thinking and overall alignment with Truecaller's vision.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest mobile UI/UX projects that align with the role's focus on user growth and Android design.
• Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, iteration), the solutions, and the impact (quantifiable results if possible).
• Highlight User-Centricity: Emphasize how user research, testing, and feedback shaped your design decisions.
• Showcase Android Expertise: If possible, include projects that specifically demonstrate your understanding of Android design principles and patterns.
• Demonstrate A/B Testing Experience: If you have worked with A/B testing, explain how you used it to optimize designs and the results achieved.
• Be Prepared to Discuss: Be ready to answer detailed questions about your design choices, tools, and methodologies.

Challenge Preparation:

• Understand Truecaller: Research Truecaller's product, mission, user base, and recent developments. Familiarize yourself with the app.
• Focus on Growth: If given a challenge, consider how your design can contribute to user acquisition, onboarding, or retention.
• Process Over Polish: While polished visuals are good, demonstrating a robust, user-centered design process is often more critical.
• Communicate Clearly: Practice articulating your thought process, design rationale, and any trade-offs considered.

📝 Enhancement Note: The emphasis on a strong portfolio and potential design challenges suggests that Truecaller values practical application and problem-solving skills. Candidates should prepare to not only show their design work but also explain the strategic thinking and user-centric processes behind it, with a particular focus on how their designs can drive user engagement and growth.

🛠 Tools & Technology Stack

Primary Tools:

• UI/UX Design & Wireframing: Figma, Sketch, Adobe XD (proficiency in at least one is required).
• Graphic Design: Photoshop, Illustrator (for asset creation and refinement).
• Prototyping: Tools integrated within Figma/Sketch/XD or standalone prototyping software.
• Collaboration: Tools like Slack, Jira, Confluence are likely used for team communication and project management.

Analytics & Reporting:

• While not explicitly listed for the designer role, understanding analytics tools like Google Analytics, Mixpanel, or Amplitude would be beneficial for interpreting user behavior and A/B test results.
• Data visualization tools might be used by product managers or analysts that designers would interact with.

CRM & Automation:

• Not directly relevant to the Product Designer role's core responsibilities, but understanding how user data flows through CRM systems (if applicable) can provide broader context.

📝 Enhancement Note: Proficiency in industry-standard design tools like Figma is essential. The ability to leverage these tools for prototyping, user flow mapping, and delivering production-ready assets is key. While designers may not directly manage analytics platforms, understanding how to interpret data from these tools to inform design decisions is a significant advantage.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, evident in the emphasis on user research, understanding pain points, and validating designs with users.
• Innovation: Encouraging new ideas to improve existing features and drive product growth.
• Collaboration: Working effectively within Agile teams and across different departments to achieve common goals.
• Data-Driven Decisions: Utilizing A/B testing and user analytics to inform design and product strategies.
• Efficiency: Striving to make communication smarter, safer, and more efficient, which translates to creating efficient user experiences.

Collaboration Style:

• Agile & Iterative: The team works in an Agile environment, fostering continuous feedback and iteration on designs.
• Cross-Functional: Designers collaborate closely with Product Managers and Engineers to translate user needs and business goals into tangible product features.
• Knowledge Sharing: The company culture encourages learning and sharing, suggesting an environment where designers can learn from peers and contribute to a collective knowledge base.

📝 Enhancement Note: The company's values, particularly user-centricity and data-driven decisions, are directly reflected in the Product Designer's responsibilities. A candidate who thrives in a collaborative, iterative, and analytical environment will be well-suited for this role and the company's operational ethos.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Ensuring designs meet user expectations while also driving key growth metrics for Truecaller.
• Global User Diversity: Designing for a vast and diverse user base with varying cultural contexts and technical proficiencies.
• Iterative Design in Agile: Adapting quickly to feedback, A/B test results, and changing priorities within a fast-paced development cycle.
• Platform Specificity: Focusing primarily on Android design while being aware of broader mobile design trends.

Learning & Development Opportunities:

• Specialized Growth Skills: Gaining deep expertise in product-led growth, user acquisition funnels, and retention strategies through design.
• Global Market Insights: Learning about user behavior and design preferences in emerging markets.
• Advanced Analytics & Testing: Developing a strong understanding of how to use data and A/B testing for continuous product improvement.
• Cross-Functional Exposure: Working closely with product management, engineering, and data teams provides a holistic view of product development and operations.

📝 Enhancement Note: The challenges presented are typical for growth-focused product roles and offer significant opportunities for professional development. Mastering the interplay between user experience and growth metrics is a valuable skill for any product professional.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used user research to significantly improve a mobile product's user experience. What methodologies did you employ, and what was the outcome?" (Focus on research process, insights, and impact).
• "How would you approach designing an onboarding flow for a new Truecaller user to maximize retention?" (Think about key steps, potential friction points, and value proposition).
• "Walk me through a project in your portfolio where you used A/B testing to iterate on a design. What were your hypotheses, and what did you learn?" (Detail your process, metrics, and the rationale behind your iterations).

Company & Culture Questions:

• "What excites you about Truecaller's mission to make communication safer and more efficient?" (Connect your passion to their purpose).
• "How do you typically collaborate with Product Managers and Engineers on design projects?" (Highlight your communication and teamwork skills).
• "What are your thoughts on the importance of understanding diverse user markets, such as India, when designing for a global app?" (Show your awareness of cultural nuances in design).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process (research, ideation, prototyping, testing), the solution, and the impact. Use visuals effectively.
• Quantify Impact: Whenever possible, use metrics (e.g., increased conversion rates, improved task completion times, higher retention) to demonstrate the success of your designs.
• Highlight Process: Explain why you made certain design decisions, referencing user research, data, or design principles.
• Showcase Android Fluency: Be prepared to discuss your understanding of Android design guidelines and how you apply them.
• Engage Your Audience: Be enthusiastic, clear, and open to questions. Treat it as a collaborative discussion.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the user journey, a data-driven approach to design, and the ability to translate user insights into impactful product improvements, particularly within the context of user growth and retention. Be ready to discuss specific examples that showcase these skills.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided Greenhouse link.
• Portfolio Customization: Tailor your portfolio to highlight mobile UI/UX projects, especially those demonstrating user growth, retention strategies, and Android platform experience. Include case studies that clearly articulate your process, user research, and design impact.
• Resume Optimization: Ensure your resume clearly states your years of experience in mobile design, your proficiency with key design tools (Figma, Sketch, etc.), and any experience with Agile methodologies and A/B testing. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process, user research findings, and the impact of your work. Prepare to discuss your understanding of Truecaller's mission and product.
• Company Research: Familiarize yourself with Truecaller’s product, recent news, and its position in the market. Understand the company's focus on user growth and its global impact.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.