Product Designer

📍 Job Overview

Job Title: Product Designer
Company: Sitoo
Location: Stockholm, Sweden
Job Type: Full-time
Category: Product Design / UX/UI Design
Date Posted: 2025-10-27
Experience Level: Mid-Senior Level (4+ years)
Remote Status: On-site

🚀 Role Summary

• Design and deliver end-to-end user experiences for Sitoo's next-generation Point of Sale (POS) and Unified Commerce Platform, focusing on both POS and Back Office systems.
• Drive the evolution of Sitoo's design system to ensure scalability and consistency across multiple platforms (iOS, Android, web, terminal) and device sizes.
• Conduct user research, including interviews and stakeholder engagement, to deeply understand customer needs and translate them into intuitive, high-impact product features.
• Collaborate closely with cross-functional teams, including engineers, product managers, and stakeholders, to transform complex ideas into seamless and delightful user interfaces and interactions.

📝 Enhancement Note: This role is positioned as a Product Designer with a strong emphasis on UX/UI, user research, and design system development within a B2B SaaS context. The "end-to-end" nature of the responsibility suggests ownership from conceptualization through to final UI polish. The focus on POS and Unified Commerce Platform implies a need to understand complex business workflows and user journeys within a retail environment.

📈 Primary Responsibilities

• Conceptualize, design, and prototype end-to-end user experiences for both the Point of Sale (POS) and Back Office systems, ensuring intuitive functionality and exceptional user satisfaction.
• Lead the design process from early ideation and wireframing through to high-fidelity UI design and interactive prototyping for new features and enhancements.
• Actively participate in and contribute to the development and refinement of Sitoo's comprehensive design system, focusing on reusability, scalability, and cross-platform consistency.
• Conduct user interviews, usability testing, and stakeholder consultations to gather insights, validate design decisions, and ensure product-market fit.
• Collaborate effectively within agile, cross-functional teams, fostering strong partnerships with engineers, product managers, and other designers to deliver cohesive and high-quality product solutions.
• Advocate for design best practices, clearly articulate design decisions, and contribute to shaping the overall product strategy with a user-centered perspective.
• Adapt design approaches and solutions to meet the demands of a fast-paced, evolving B2B SaaS environment across various operating platforms such as iOS, Android, web, and specialized terminal hardware.

📝 Enhancement Note: The responsibilities highlight a hands-on design role requiring both strategic product thinking and detailed execution. The emphasis on a "small team" and "significant influence" suggests a need for a proactive individual who can drive initiatives and take ownership. The inclusion of "shaping how we work" points to an opportunity to influence design processes and methodologies.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, or a related field is typically beneficial for this level of product design.

Experience: Minimum of 4 years of professional experience as a Product Designer, with a significant portion spent in a product company, preferably within the SaaS or B2B software sector.

Required Skills:

• Proven ability to design end-to-end user experiences for complex software applications, demonstrated through a strong portfolio.
• Expertise in creating high-fidelity mockups and interactive prototypes using modern design tools.
• Proficient in user research methodologies, including conducting user interviews and usability testing to gather actionable insights.
• Experience working within cross-functional, agile development teams in a fast-paced, adaptable environment.
• Excellent communication and presentation skills, with the ability to clearly articulate design decisions and advocate for design principles.
• Proficiency with design and prototyping tools such as Figma, FigJam, and advanced prototyping tools (e.g., Protopie, Framer, Principle).
• Experience designing for touch interfaces on mobile platforms (iOS and Android).
• Understanding of SaaS and B2B software product development lifecycles.

Preferred Skills:

• Experience in developing, contributing to, or evolving design systems.
• Familiarity with retail technology, Point of Sale (POS) systems, or Unified Commerce Platforms.
• Experience designing for multiple operating platforms and device types, including web and specialized terminal hardware.
• Knowledge of user-centered design principles and best practices in UX/UI.

📝 Enhancement Note: The experience requirement of 4+ years aligns with a mid-to-senior level designer capable of independent work and significant contribution. The emphasis on a portfolio showcasing "high-fidelity work, smooth UI and delightful interactions as well as solid product thinking" is crucial. The explicit mention of various prototyping tools suggests a desire for designers who can quickly iterate and test concepts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of high-fidelity UI designs and smooth, delightful user interactions.
• Demonstrate strong product thinking, illustrating how design decisions addressed user needs and business objectives within a B2B/SaaS context.
• Include case studies that detail the end-to-end design process, from initial concept and user research through to final UI implementation.
• Showcase examples of successful collaboration within cross-functional teams and how design contributed to overall product success.
• Highlight experience with design systems, demonstrating an understanding of scalability, consistency, and component-based design.

Process Documentation:

• Case studies should clearly articulate the problem statement and the user needs identified through research.
• Detail the design process undertaken, including wireframing, prototyping, and user testing phases.
• Present visual examples of design iterations and explain the rationale behind key design choices.
• Quantify the impact of design solutions where possible, using metrics related to user engagement, task completion, or system efficiency.

📝 Enhancement Note: A strong portfolio is paramount for this role, acting as the primary evidence of design capability and product thinking. The expectation is for a portfolio that not only looks good but also tells a compelling story about the design process, problem-solving, and impact.

💵 Compensation & Benefits

Salary Range: For a Product Designer with 4+ years of experience in Stockholm, Sweden, the estimated salary range is typically between 45,000 SEK to 65,000 SEK per month, depending on experience, the specific scope of responsibilities, and the company's compensation structure.

Benefits:

• Competitive salary and potential for performance-based bonuses.
• Comprehensive health insurance and wellness programs.
• Generous paid time off (vacation days) and public holiday observance.
• Opportunities for professional development, training, and attending industry conferences.
• Pension scheme contributions.
• Potential for stock options or equity in a growing tech company.
• A vibrant and collaborative work environment with regular team events and social activities.

Working Hours: The standard working hours are approximately 40 hours per week, typical for a full-time role in Sweden. While the role is on-site, there may be some flexibility offered by the team regarding start and end times, conducive to efficient workflow and collaboration.

📝 Enhancement Note: Salary estimates are based on industry benchmarks for Product Designers in Stockholm, Sweden, considering the specified experience level and the B2B SaaS industry. Benefits are common for tech companies in Sweden, with an emphasis on professional growth and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software, Retail Tech, SaaS (Software as a Service), E-commerce Platforms. Sitoo operates within the rapidly evolving retail technology sector, providing a Unified Commerce Platform and Point of Sale (POS) solutions that enable retailers to manage their sales across all channels seamlessly.

Company Size: Sitoo is described as a fast-growing technology company, with approximately 100 dedicated experts. This "scale-up" size suggests a dynamic environment where individual contributions are highly visible and impactful, balancing the structure of a growing business with the agility of a smaller team.

Founded: While the exact founding year isn't specified, Sitoo is positioned as an established yet rapidly growing technology company, implying a history of innovation and a clear vision for future expansion. This suggests a culture that values both experience and forward-thinking ambition.

Team Structure:

• The Product Design function is likely integrated within agile product development teams, working closely with Product Managers and Software Engineers.
• As part of a smaller team, designers may have broader responsibilities, potentially covering UX research, UI design, and design system contributions.
• Cross-functional collaboration is a core element, with designers expected to engage regularly with stakeholders, internal teams, and potentially external customers.

Methodology:

• Sitoo emphasizes innovation and raising the bar, suggesting a culture that encourages continuous improvement and exploration of new technologies and design approaches.
• The use of agile methodologies implies iterative development, frequent feedback loops, and adaptability to change.
• A focus on delivering the "world's best Unified Commerce Platform" indicates a commitment to high standards, quality, and a user-centric approach to problem-solving.

Company Website: https://careers.sitoo.com

📝 Enhancement Note: The company culture is portrayed as ambitious, inclusive, and collaborative, with a strong emphasis on innovation and teamwork. The size of the company (around 100 employees) suggests a dynamic environment where individual impact is significant, and cross-functional collaboration is essential.

📈 Career & Growth Analysis

Operations Career Level: This role is for a mid-to-senior level Product Designer. It offers the opportunity to take significant responsibility, shape design processes, and have a direct impact on the product's evolution within a growing company. The scope includes end-to-end design for core platform features.

Reporting Structure: The Product Designer will likely report to a Head of Product, Design Lead, or a senior Product Manager, working within cross-functional agile teams. The emphasis on a "small team" implies a close working relationship with peers and leadership.

Operations Impact: The Product Designer's work will have a direct and substantial impact on Sitoo's core offering: the Unified Commerce Platform and POS systems. By creating intuitive and effective user experiences, the designer will influence customer adoption, satisfaction, operational efficiency for retailers, and ultimately, Sitoo's market competitiveness and revenue growth.

Growth Opportunities:

• Skill Deepening: Opportunity to become a subject matter expert in retail tech, POS systems, and complex B2B SaaS product design, deepening expertise in areas like design systems and cross-platform design.
• Leadership Potential: As the company grows, there may be opportunities to take on more senior design roles, mentor junior designers, or lead specific product design initiatives.
• Process Influence: Contribute to evolving and refining the design processes and methodologies within Sitoo, potentially establishing best practices for the growing design function.
• Industry Exposure: Gain valuable experience in a fast-paced, innovative sector of the tech industry, potentially leading to broader career opportunities in product development.

📝 Enhancement Note: The role offers substantial growth potential, particularly for individuals who thrive in dynamic environments and want to influence product direction and design practices. The focus on a growing company means opportunities for advancement are tied to the company's expansion.

🌐 Work Environment

Office Type: Sitoo operates with an on-site work arrangement, suggesting a physical office space designed for collaboration and focused work.

Office Location(s): The role is based in Stockholm, Sweden, at Kungsgatan 18, 111 35. This central Stockholm location is likely accessible via public transportation.

Workspace Context:

• The workspace is expected to be collaborative, fostering close interaction with engineers, product managers, and fellow designers.
• Access to modern design tools and technologies, including Figma, FigJam, and advanced prototyping software, will be provided.
• The environment encourages a solution-oriented mindset, with opportunities for brainstorming, ideation, and knowledge sharing.

Work Schedule: A standard 40-hour work week is expected, typical for full-time employment in Sweden. While the role is on-site, the company culture may offer some flexibility in daily working hours to accommodate personal needs and optimize productivity, provided team collaboration needs are met.

📝 Enhancement Note: The on-site requirement emphasizes the value Sitoo places on in-person collaboration, team synergy, and spontaneous problem-solving, which are often beneficial in design-heavy roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess basic qualifications and design experience.
• Portfolio Presentation & Discussion: An in-depth session where you present your portfolio, discussing your process, design decisions, and impact on past projects. Expect questions about your problem-solving approach, collaboration style, and experience with design systems and B2B/SaaS products.
• Technical/Design Challenge: You may be given a design exercise or a case study to work on, either as a take-home assignment or an in-session activity, to evaluate your design thinking and execution skills.
• Team/Stakeholder Interviews: Meetings with potential team members (engineers, product managers) and other stakeholders to assess cultural fit, communication skills, and how you collaborate.
• Final Interview: A conversation with hiring leadership to discuss your overall fit with the company's vision and values.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-5 of your strongest, most relevant projects that showcase end-to-end design thinking, complex problem-solving, and successful outcomes. Prioritize B2B/SaaS or complex application design.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, your design decisions, and the results or impact achieved. Use visuals effectively to guide the narrative.
• Highlight Design System Experience: If applicable, dedicate a section or clearly illustrate your contributions to or use of design systems, emphasizing consistency and scalability.
• Demonstrate Collaboration: Explain how you worked with engineers, product managers, and other stakeholders, showcasing your communication and teamwork skills.
• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, trade-offs you made, and how you handled challenges or feedback.

Challenge Preparation:

• Understand the core business of Sitoo (Unified Commerce Platform, POS for retail).
• Practice designing for complex workflows and diverse user types within a retail context.
• Be ready to articulate your design process, justify decisions with user-centric reasoning, and propose solutions that are both innovative and feasible within a B2B SaaS environment.
• Prepare to discuss how you would approach designing for multiple platforms (iOS, Android, web, terminal) and screen sizes.

📝 Enhancement Note: The interview process is likely to be thorough, with a strong emphasis on the portfolio and practical design skills. Candidates should be prepared to articulate their thought process and demonstrate their ability to solve complex design challenges within a B2B SaaS context.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary tool), FigJam for collaboration and ideation.
• Advanced Prototyping: Protopie, Framer, Principle (familiarity with at least one is expected).
• User Research & Testing: Tools for conducting user interviews, usability testing, and potentially survey platforms.

Analytics & Reporting:

• While not explicitly mentioned for designers, an understanding of how product analytics tools (e.g., Mixpanel, Amplitude, Google Analytics) inform design decisions is beneficial. Designers will likely work with data provided by Product Managers and analysts.

CRM & Automation:

• Not directly relevant to the Product Designer's core tools, but an understanding of how CRM systems and automation impact the retail customer journey can provide valuable context.

📝 Enhancement Note: Proficiency in Figma and modern prototyping tools is a hard requirement. Familiarity with the broader tech stack and how design integrates with development and analytics is a plus.

👥 Team Culture & Values

Operations Values:

• Innovation & Raising the Bar: A drive to continuously improve, explore new possibilities, and set high standards for product quality and user experience.
• Courage & Ambition: The willingness to tackle complex challenges, dream big, and pursue ambitious goals for the company and its products.
• Collaboration & Teamwork: A strong emphasis on working together, supporting colleagues, and achieving success as a unified team.
• Inclusivity & Belonging: Fostering an environment where everyone feels valued, respected, and has the opportunity to contribute their best work.
• Solution-Oriented & Positive Mindset: Approaching challenges with a proactive, can-do attitude and a focus on finding effective solutions.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be embedded within agile teams, working closely with Product Managers and Engineers on a daily basis.
• Open Communication: Encouraging candid feedback, constructive critique, and transparent sharing of ideas and challenges.
• User-Centric Focus: All collaboration efforts are geared towards understanding and serving the needs of the end-user (retailers) effectively.
• Iterative Design: A collaborative approach to design that involves frequent review, feedback, and iteration to refine solutions.

📝 Enhancement Note: The company culture values a blend of ambition, collaboration, and a positive, solution-oriented approach. Designers are expected to be team players who can integrate seamlessly into cross-functional agile teams and advocate for user-centered design.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate retail operations and business logic into simple, intuitive user experiences for both POS and Back Office systems.
• Cross-Platform Consistency: Maintaining a cohesive and scalable design language across diverse platforms (iOS, Android, web, terminal) and screen sizes.
• Balancing User Needs with Business Goals: Ensuring designs meet user expectations while also aligning with Sitoo's strategic objectives and technical constraints.
• Adapting to Rapid Growth: Navigating the changes and evolving processes inherent in a fast-growing tech company, requiring flexibility and resilience.
• Driving Design System Adoption: Effectively contributing to and promoting the use of the design system across product teams to ensure consistency and efficiency.

Learning & Development Opportunities:

• Specialized Domain Knowledge: Deepen expertise in the retail technology sector, specifically Unified Commerce and POS systems.
• Advanced Design Skills: Enhance skills in complex UX problem-solving, interaction design, design system management, and cross-platform design strategies.
• Growth within the Company: Potential to evolve into a Senior Product Designer, Design Lead, or contribute to architectural design decisions as Sitoo scales.
• Industry Engagement: Opportunities to attend relevant design and tech conferences, workshops, and potentially pursue certifications.
• Mentorship: Benefit from working in a collaborative environment with experienced professionals, offering opportunities for informal mentorship and knowledge exchange.

📝 Enhancement Note: The role presents significant challenges related to complexity and platform diversity, which are ideal for designers seeking to hone their problem-solving skills in a demanding yet rewarding environment. Growth is tied to both individual skill development and the company's expansion trajectory.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex B2B SaaS feature from concept to launch. What was the biggest challenge, and how did you overcome it?" (Focus on process, problem-solving, and collaboration).
• "How would you approach designing a new feature for a POS system that needs to be intuitive for new users but efficient for experienced cashiers?" (Assess understanding of user segmentation, workflow optimization, and trade-offs).
• "Walk us through your process for contributing to or building a design system. What are the key considerations for scalability and consistency across different platforms?" (Evaluate knowledge of design systems and cross-platform design).
• "How do you balance user needs with technical constraints and business requirements when making design decisions?" (Test strategic thinking and negotiation skills).

Company & Culture Questions:

• "What interests you about Sitoo and our mission to revolutionize retail technology?" (Demonstrate research into the company and industry).
• "How do you approach collaboration with engineers and product managers? Can you give an example of a successful collaboration?" (Assess teamwork and communication skills).
• "How do you stay updated on the latest design trends and technologies, especially in the B2B/SaaS or retail tech space?" (Evaluate continuous learning and industry awareness).

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, typically by case study. For each case study: Problem -> Your Role -> Process -> Solution -> Impact.
• Visuals: Use high-quality visuals of your designs, prototypes, and any user research artifacts. Keep text concise on slides; elaborate verbally.
• Narrative: Tell a compelling story about each project, highlighting your journey, decisions, and the outcomes.
• Quantify Impact: Whenever possible, use data or metrics to showcase the positive impact of your design work.
• Be Ready for Questions: Anticipate deep dives into your design choices, trade-offs, and problem-solving approaches. Be honest about challenges and what you learned.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of the design process, user-centered problem-solving, and the ability to collaborate effectively in an agile, B2B SaaS environment. Highlighting experience with design systems and cross-platform design will be crucial.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Sitoo careers portal via the provided URL.
• Portfolio Customization: Tailor your portfolio to highlight projects that best demonstrate your experience in B2B/SaaS, complex application design, end-to-end UX/UI, and design system contributions. Focus on case studies with clear problem statements, detailed processes, and measurable impact.
• Resume Optimization: Ensure your resume clearly outlines your 4+ years of product design experience, specifically mentioning your work in product companies, SaaS, or B2B software. Use keywords from the job description such as "UX/UI Design," "Design System," "Figma," "Prototyping," and "Cross-Functional Teams."
• Interview Preparation: Practice presenting your portfolio, focusing on articulating your design process, decision-making rationale, and the impact of your work. Prepare to discuss your experience with specific tools and methodologies mentioned in the job description.
• Company Research: Thoroughly research Sitoo, its Unified Commerce Platform, POS solutions, and its market position. Understand their mission and current focus areas to better tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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