Product Designer

📍 Job Overview

Job Title: Product Designer Company: Restaurant365 Location: Mexico City, Mexico City, Mexico Job Type: Full Time Category: Product Design / UX/UI Operations Date Posted: August 4, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: On-site

🚀 Role Summary

• Lead design initiatives for small to medium-sized projects, focusing on visual design, interaction design, and high-fidelity prototyping to elevate the user journey.
• Drive user-centered product development by leveraging user research, feedback, and data analysis to address critical pain points and improve overall product experience.
• Foster cross-functional collaboration with product managers, engineers, and stakeholders to ensure design solutions are aligned with product objectives and business goals.
• Contribute to the evolution and maintenance of Restaurant365’s design system, ensuring consistency and a cohesive user experience across the platform.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities heavily emphasize user experience (UX) and user interface (UI) design, with a strong focus on problem-solving and cross-functional collaboration. This positions the role within the broader "Operations" umbrella by focusing on the efficiency and effectiveness of the user's interaction with the software, which directly impacts operational outcomes for restaurant businesses. The emphasis on SaaS and B2B products suggests a need for understanding business processes and user workflows within an operational context.

📈 Primary Responsibilities

• Spearhead the end-to-end design process for assigned product features, from conceptualization and wireframing to high-fidelity mockups and interactive prototypes.
• Translate complex user needs and business requirements into intuitive, user-friendly, and aesthetically pleasing design solutions for restaurant professionals.
• Conduct and analyze user research, usability testing, and A/B testing to gather insights and validate design decisions, ensuring a data-driven approach to product enhancement.
• Collaborate closely with product management to define product strategy and roadmap, advocating for user needs and ensuring design feasibility.
• Partner with engineering teams to ensure accurate implementation of designs, providing clear specifications, assets, and ongoing support throughout the development lifecycle.
• Actively participate in design critiques and team reviews, providing constructive feedback and incorporating insights to refine designs and elevate overall product quality.
• Maintain and contribute to the growth of the company’s design system, ensuring consistency in UI patterns, components, and visual language across the platform.
• Proactively identify opportunities for design improvements and innovation to enhance user engagement, operational efficiency, and customer satisfaction.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and tactical execution. For an operations-focused candidate, the emphasis on "solving real-world problems," "elevating the overall product experience," and "enhancing user journey" points to the impact of design on operational efficiency for Restaurant365's clients. The need to "utilize user research, feedback, and data analysis" underscores the analytical and process-oriented nature of the role, crucial for operations professionals.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

• 3+ years of professional experience in product design, UX/UI design, or a closely related field, with a demonstrable track record of successful product launches.
• Experience in designing for Software-as-a-Service (SaaS) platforms or Business-to-Business (B2B) applications is highly valued.

Required Skills:

• Proven expertise in user experience (UX) and user interface (UI) design principles and best practices.
• Strong proficiency in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe Creative Suite.
• Demonstrated ability to create high-quality wireframes, mockups, user flows, and interactive prototypes.
• Experience conducting user research, usability testing, and analyzing feedback to inform design decisions.
• Excellent visual design skills with a keen eye for detail, typography, and layout.
• Strong collaboration and communication skills, with the ability to articulate design rationale and work effectively with cross-functional teams.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment, adapting to shifting priorities.

Preferred Skills:

• Prior experience in the restaurant, hospitality, or food service industries, or designing for these sectors.
• Experience contributing to or maintaining design systems, ensuring brand consistency and efficient design workflows.
• Familiarity with agile development methodologies and the product development lifecycle.
• Understanding of data analysis and how to leverage it to drive design improvements.
• Basic understanding of front-end development concepts (HTML, CSS, JavaScript) to facilitate better collaboration with engineers.

📝 Enhancement Note: The required skills are directly translatable to operations roles that involve process design, system implementation, and user adoption. Proficiency in design tools like Figma and Sketch is akin to using CRM or ERP systems, requiring a structured approach to workflow creation and problem-solving. The emphasis on user research and data analysis aligns with operations' need for metrics-driven decision-making and continuous improvement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 diverse product design projects, demonstrating end-to-end design process from problem identification to solution delivery.
• Projects should highlight problem-solving abilities, user-centric design thinking, and the impact of design decisions on user experience and business outcomes.
• Clear articulation of the design process, including user research methodologies, ideation, wireframing, prototyping, and usability testing.
• Visual examples of high-fidelity mockups, interaction design details, and final UI implementations.
• Evidence of contributions to or development of design systems or style guides.

Process Documentation:

• For each project presented, clearly outline the business problem or user need addressed and the project goals.
• Detail the specific design tools and methodologies used throughout the project lifecycle.
• Showcase the iterative process, including user feedback loops and how design decisions were refined based on insights.
• Include case studies that demonstrate how designs led to measurable improvements in user engagement, task completion rates, or operational efficiency for the end-user.
• Provide examples of how you collaborated with product managers and engineers, including communication strategies and artifact sharing.

📝 Enhancement Note: For operations professionals, a portfolio is crucial for demonstrating the ability to structure, analyze, and improve processes. This section emphasizes translating that capability into the design context, requiring candidates to showcase how they apply systematic thinking to user problems, much like an operations role would apply it to business workflows. The focus on "measurable improvements" and "operational efficiency for the end-user" directly mirrors the goals of operations roles.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designers with 3-5 years of experience in Mexico City, the estimated annual salary range is MXN $480,000 - $720,000 (approximately USD $28,000 - $42,000). This range can vary based on specific experience, skill set, and negotiation.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision plans.
• Opportunities for professional development, including access to training programs, workshops, and conferences.
• Paid time off, including vacation days, sick leave, and national holidays.
• Potential for performance-based bonuses or equity options.
• Collaborative and supportive work environment with a focus on innovation and team success.
• Access to modern design tools and technology.

Working Hours: The standard working hours are typically 40 hours per week, Monday through Friday. While the role is on-site, there may be flexibility for occasional remote work or adjusted schedules depending on project needs and team agreements.

📝 Enhancement Note: The salary estimation is based on general market data for mid-level design roles in Mexico City, considering the cost of living and common compensation practices. Benefits are standard for tech companies in the region, with a focus on professional growth, which is a key consideration for operations professionals seeking long-term career development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software-as-a-Service (SaaS) for the Restaurant Industry. Restaurant365 provides a comprehensive cloud-based platform that integrates accounting, inventory, scheduling, and payroll management for restaurants, aiming to streamline back-office operations. Company Size: Restaurant365 is a growing company, likely categorized as mid-to-large size within the tech sector, with a significant employee base that facilitates specialized teams and cross-functional collaboration. Founded: Restaurant365 was founded in 2017. This relatively recent founding suggests a dynamic, innovative, and fast-paced culture, characteristic of many successful SaaS companies experiencing rapid growth.

Team Structure:

• The Product Design team likely operates within a Product department, working closely with Product Managers, Engineering teams (Frontend and Backend), and potentially Quality Assurance.
• Designers often work in squads or feature teams, focusing on specific product areas or user journeys.
• Reporting structures typically involve a Design Lead or Manager, who oversees the design team's work, provides mentorship, and ensures alignment with product strategy.

Methodology:

• Restaurant365 likely employs agile methodologies (e.g., Scrum, Kanban) for product development, emphasizing iterative design and development cycles.
• A strong focus on data-driven decision-making, utilizing analytics, user feedback, and A/B testing to guide product enhancements and optimizations.
• Collaboration is key, with designers expected to work closely with stakeholders across departments to ensure product success.

Company Website: https://www.restaurant365.com/

📝 Enhancement Note: Understanding Restaurant365's position as a SaaS provider for the restaurant industry is critical. This means the design work directly impacts the operational efficiency of businesses that are often lean and require robust, user-friendly tools. The company's focus on "disrupting the restaurant industry" and "empowering team members" suggests a culture that values innovation, efficiency, and professional growth, aligning well with the mindset of operations professionals.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, typically requiring 2-5 years of experience. It signifies a transition from foundational design skills to taking ownership of significant product areas and contributing to strategic product decisions. In an operations context, this is akin to a Process Analyst or Operations Specialist who can independently manage projects and drive improvements.

Reporting Structure: The Product Designer will likely report to a Design Manager or Head of Product Design, who oversees the entire product development lifecycle from a design perspective. They will also work closely with Product Managers and Engineering Leads on a day-to-day basis, forming part of cross-functional product teams.

Operations Impact: The impact of this role is significant on the operational efficiency and success of restaurant businesses using Restaurant365. By creating intuitive and effective user experiences, the designer directly influences how quickly and easily restaurants can manage their back-office operations, such as accounting, inventory, and payroll. Improved user experience translates to reduced training time, fewer errors, and increased productivity for the end-user, directly contributing to the value proposition of Restaurant365.

Growth Opportunities:

• Senior Product Designer: Progression to a Senior Product Designer role, taking on more complex projects, mentoring junior designers, and having a greater influence on product strategy and design system evolution.
• Lead Product Designer: Opportunity to lead design for a specific product vertical or feature set, managing a small team of designers and acting as a design champion within product development.
• Product Management: A potential lateral move into Product Management, leveraging deep user understanding and product strategy insights gained in the design role.
• Specialization: Deepen expertise in specific areas like UX research, interaction design, or design systems.

📝 Enhancement Note: For operations professionals, this role offers a pathway to influence business processes through user-centric design. The growth opportunities mirror career progression in operations, moving from execution to strategic leadership and specialization. The impact on client operations is a key draw for candidates who want to see tangible results from their work.

🌐 Work Environment

Office Type: The role is specified as on-site in Mexico City, suggesting a traditional office environment. This typically includes dedicated workspaces, meeting rooms, and common areas designed to foster collaboration and productivity.

Office Location(s): Mexico City, Mexico. This vibrant capital offers a dynamic professional environment with access to talent, resources, and a strong business ecosystem.

Workspace Context:

• The workspace is expected to be collaborative, with designers working in close proximity to product managers, developers, and other team members to facilitate real-time communication and problem-solving.
• Access to up-to-date design software, hardware, and potentially specialized tools for prototyping and user testing.
• An environment that encourages innovation, experimentation, and continuous learning, with regular team syncs and knowledge-sharing sessions.

Work Schedule: The standard work schedule is Monday to Friday, aligning with typical business operations. The on-site requirement means regular interaction with colleagues and direct participation in team activities.

📝 Enhancement Note: The on-site requirement in a major city like Mexico City implies a dynamic and collaborative work setting. For operations professionals, this environment often facilitates efficient communication, quick feedback loops on processes, and a strong sense of team cohesion, which are beneficial for driving operational improvements.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of resumes and portfolios to assess qualifications and fit.
• Hiring Manager/Recruiter Screen: A preliminary conversation to discuss experience, motivation, and cultural fit.
• Design Challenge/Case Study: Candidates may be asked to complete a take-home design challenge or prepare a presentation of their portfolio, focusing on problem-solving, design process, and impact.
• Design Team Interviews: In-depth discussions with Product Designers and potentially Design Leads to evaluate design skills, collaboration approach, and understanding of UX/UI principles.
• Cross-Functional Interviews: Meetings with Product Managers and Engineers to assess collaboration capabilities and understanding of product development workflows.
• Final Interview: Often with a senior stakeholder (e.g., Head of Product, VP of Engineering) to confirm overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your skills relevant to SaaS/B2B product design and problem-solving.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, your design decisions, and the impact or outcome. Use visuals effectively to demonstrate your work.
• Highlight Process: Emphasize your user research, ideation, iteration, and testing methodologies. Show how you used data to inform your designs.
• Demonstrate Collaboration: Include examples of how you worked with cross-functional teams, managed feedback, and navigated trade-offs.
• Showcase Design System Work: If you have experience with design systems, clearly present your contributions and understanding of their importance.
• Prepare for Questions: Be ready to discuss your design choices, rationale, and how you would approach specific challenges at Restaurant365.

Challenge Preparation:

• Understand the Business: Research Restaurant365, its products, target audience, and competitors to understand the operational context of restaurant management.
• Focus on Process: For any design challenge, clearly outline your approach, demonstrating a structured and methodical way of tackling the problem.
• User-Centricity: Always anchor your solutions in user needs and pain points.
• Feasibility: Consider technical constraints and business goals when proposing solutions.
• Presentation: Practice presenting your work clearly, concisely, and confidently, anticipating potential questions.

📝 Enhancement Note: The interview process for a Product Designer is rigorous and mirrors the structured approach needed in operations. Candidates are expected to demonstrate not just technical skills but also problem-solving methodologies, collaborative capabilities, and the ability to articulate the impact of their work, much like an operations professional would need to do when presenting process improvements or efficiency gains.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop, XD). Proficiency in at least one of these is essential. Figma is increasingly becoming the industry standard for collaborative design.
• User Research & Testing: Tools like UserTesting.com, Maze, Lookback, or internal platforms for conducting usability studies and gathering user feedback.
• Collaboration & Project Management: Tools such as Jira, Asana, Trello, Slack, and Miro for team communication, task management, and collaborative brainstorming.

Analytics & Reporting:

• Product Analytics: Tools like Google Analytics, Mixpanel, Amplitude, or Pendo to track user behavior, feature adoption, and identify areas for improvement.
• Data Visualization: Tools like Tableau or Power BI might be used by product teams to analyze data, though designers may primarily consume reports from these.

CRM & Automation:

• While not a direct design tool, understanding how CRM systems (like Salesforce) and marketing automation platforms integrate with product usage can be beneficial for a holistic view of the customer journey.

📝 Enhancement Note: For operations roles, understanding the technology stack is paramount. For a Product Designer, this means familiarity with tools that facilitate workflow creation, data analysis, and cross-functional communication. The emphasis on Figma, user research tools, and project management software highlights the need for efficient, collaborative, and data-informed processes, mirroring the requirements in operations.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, ensuring that designs are intuitive, efficient, and valuable for restaurant operators.
• Collaboration: A strong emphasis on teamwork, open communication, and shared ownership with product managers, engineers, and other stakeholders.
• Data-Driven Decisions: Utilizing user research, analytics, and feedback to inform design choices and measure the impact of design solutions.
• Innovation & Continuous Improvement: A culture that encourages experimentation, learning from failures, and constantly seeking ways to enhance the product and user experience.
• Quality & Craftsmanship: A dedication to producing high-quality, polished designs that are both functional and aesthetically pleasing.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integral members of product teams, working seamlessly with PMs and Engineers throughout the product lifecycle.
• Open Feedback: A culture where constructive feedback is regularly exchanged during design reviews and team discussions to drive collective improvement.
• Agile Mindset: Embracing iterative development, adapting to changes, and prioritizing tasks based on business and user impact.
• Knowledge Sharing: Proactively sharing insights, best practices, and learnings with the wider team to foster a learning environment.

📝 Enhancement Note: Restaurant365's culture likely values efficiency and problem-solving, which are core tenets of operations. The emphasis on user-centricity and data-driven decisions directly aligns with how operations professionals approach process optimization. The collaborative style suggests a team environment where cross-functional communication is smooth, essential for implementing operational changes effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of designing for a diverse user base (restaurant owners, managers, staff) while aligning with business objectives and technical constraints.
• Pace of Innovation: Keeping up with the rapid evolution of the restaurant industry and SaaS technology to ensure Restaurant365 remains a leading solution.
• Design System Evolution: Contributing to and maintaining a robust design system that scales with the company's growing product suite.
• Cross-Functional Alignment: Effectively communicating design rationale and influencing stakeholders with varying priorities and perspectives.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to deepen expertise in areas like interaction design, motion design, user research methodologies, and accessibility standards.
• Industry Knowledge: Gaining in-depth understanding of the restaurant industry’s operational challenges and workflows.
• Leadership Development: Potential to take on more responsibility, mentor junior designers, and lead design initiatives.
• Tool Proficiency: Mastering advanced features of design and prototyping tools, and potentially exploring new technologies.
• Contribution to Design Systems: Playing a key role in shaping and expanding a company-wide design system.

📝 Enhancement Note: The challenges presented are typical for mid-level roles in fast-growing tech companies and offer significant learning opportunities. For operations professionals, these challenges translate into opportunities to hone skills in strategic thinking, stakeholder management, process scaling, and continuous improvement—all critical for career advancement in operations.

💡 Interview Preparation

Strategy Questions:

• "Describe a project where you had to balance competing user needs or business requirements. How did you approach it, and what was the outcome?" (Focus on problem-solving, trade-offs, and user advocacy).
• "How do you incorporate user feedback and data analytics into your design process? Can you provide an example?" (Highlight your data-driven approach and iterative design process).
• "Walk me through your process for designing a new feature from scratch, from initial concept to high-fidelity prototype." (Demonstrate your end-to-end design methodology).
• "How do you ensure design consistency across a product, especially when working with a design system?" (Showcase your understanding of design systems and their importance for scalability and efficiency).

Company & Culture Questions:

• "What interests you about Restaurant365 and our mission to revolutionize the restaurant industry?" (Research the company, its values, and its impact).
• "How do you approach collaboration with Product Managers and Engineers?" (Emphasize your communication style, empathy, and ability to work in cross-functional teams).
• "Describe a time you received critical feedback on your design. How did you handle it, and what did you learn?" (Showcase your receptiveness to feedback and ability to iterate).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, start with the problem statement, your role, the challenge, your process, key decisions, and the final outcome/impact.
• Quantify Impact: Where possible, use data or metrics to demonstrate the success of your designs (e.g., improved task completion rates, increased user engagement, positive feedback).
• Show, Don't Just Tell: Use visuals effectively – mockups, prototypes, user flows, wireframes – to illustrate your work.
• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, rationale, and the specific tools and techniques you used.
• Contextualize for Restaurant365: Briefly explain how your past experiences and skills are relevant to Restaurant365's specific product and user base.

📝 Enhancement Note: Interview preparation for this role requires a strong understanding of design thinking, process, and impact measurement, which are directly transferable to operations roles. Candidates should prepare to articulate their methodologies, demonstrate how they solve problems systematically, and clearly communicate the value and impact of their work, just as they would in an operations context.

📌 Application Steps

To apply for this Product Designer position:

• Submit your resume and a link to your online portfolio through the provided application link.
• Portfolio Customization: Ensure your portfolio clearly showcases projects demonstrating strong UX/UI skills, a user-centered design process, and experience with SaaS products. Highlight projects that solved complex problems or led to measurable improvements.
• Resume Optimization: Tailor your resume to highlight relevant experience, focusing on skills like user research, wireframing, prototyping, and cross-functional collaboration. Use keywords from the job description.
• Company Research: Familiarize yourself with Restaurant365's platform, target market, and company culture. Understand the operational challenges faced by restaurants that Restaurant365 aims to solve.
• Prepare for Design Challenge: If a design challenge is part of the process, be ready to apply your design thinking and problem-solving skills to a relevant scenario, focusing on clear communication of your process and rationale.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.