Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Ratehub

Location: Bogota, Colombia (Remote)

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: April 23, 2026

Experience Level: Mid-Level (3-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Take end-to-end ownership of the product design process, from user research and ideation through to prototyping, validation, and delivery of high-impact product experiences.

• Act as the primary advocate for the customer, leveraging quantitative and qualitative data to inform and validate design decisions for improved user satisfaction and business outcomes.

• Collaborate closely with cross-functional teams including Product Management, Engineering, Data, Marketing, and Content to translate complex ideas into intuitive, user-centered solutions.

• Design and maintain responsive, consistent, and accessible user interfaces across both mobile and desktop platforms, ensuring a cohesive brand experience.

• Contribute to the strategic direction of product development by influencing product roadmaps and actively participating in sprint planning and design backlog management.

📝 Enhancement Note: While the role is based in Bogota, Colombia, the company explicitly states it's a "remote-first" organization, opening it up to candidates globally, but with a preference or alignment towards the Colombian market for compensation and potentially legal aspects. The focus on "Fintech" and "helping Canadians make better financial choices" indicates a need for designers who can abstract complex financial concepts into simple, user-friendly interfaces.

📈 Primary Responsibilities

• Lead the entire design lifecycle for new features and product enhancements, ensuring alignment with user needs and business objectives.

• Conduct user research, including interviews, surveys, and usability testing, to uncover user pain points and validate design concepts.

• Develop wireframes, user flows, interactive prototypes, and high-fidelity mockups using Figma to communicate design solutions.

• Partner with product managers to define product requirements and translate them into effective design specifications.

• Work hand-in-hand with engineers to ensure accurate implementation of designs, providing detailed specifications and design assets.

• Utilize A/B testing, analytics tools (Heap, Hotjar), and user feedback to iterate on designs and optimize user experience for measurable impact.

• Contribute to the development, maintenance, and evolution of Ratehub's design system to ensure consistency and efficiency across all digital products.

• Support design needs for content and marketing initiatives across Ratehub and MoneySense brands, ensuring brand consistency.

• Facilitate design thinking workshops and brainstorming sessions with stakeholders to foster innovation and collaboration.

• Actively participate in Agile ceremonies, including sprint planning and backlog grooming, providing design insights and estimations.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic thinking (contributing to roadmaps, design strategy) and tactical execution (prototyping, collaboration with engineers). The mention of "0 to 1 products and features" suggests opportunities to work on greenfield projects and shape new product directions.

🎓 Skills & Qualifications

Education: Post-secondary degree, diploma, or certificate in UX Design, Human-Computer Interaction, Graphic Design, or a related field.

Experience: A minimum of 3+ years of dedicated product design experience, with a proven track record of delivering user-centered digital products.

Required Skills:

• End-to-End Design Ownership: Demonstrated ability to manage the entire design process from discovery to delivery.

• UX/UI Proficiency: Strong command of user experience (UX) and user interface (UI) design principles, with meticulous attention to detail.

• Figma Expertise: High proficiency in Figma for wireframing, prototyping, and UI design.

• User Research & Validation: Proven experience conducting user research, usability testing, and leveraging data (quantitative and qualitative) to inform design decisions.

• Prototyping & Wireframing: Skilled in creating interactive prototypes and detailed wireframes to articulate design solutions.

• Responsive Design: Expertise in designing consistent and effective experiences across various devices and screen sizes (web and mobile).

• Design Systems: Experience building, maintaining, or contributing to scalable, component-based design systems.

• Agile Methodologies: Familiarity and experience working within Agile/Scrum development environments.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design rationale and collaborate effectively with diverse teams and stakeholders.

• Problem-Solving: Aptitude for breaking down complex problems into simple, elegant, and intuitive solutions.

Preferred Skills:

• Experience with usability testing tools like Maze or UserTesting.com.

• Familiarity with analytics platforms such as Heap or Hotjar for data-driven design iteration.

• Experience working with Storybook or WordPress.

• Basic understanding of front-end development (HTML, CSS, JavaScript).

• Experience designing for customer-facing products specifically for Canadian or US markets.

• Familiarity with accessibility standards (WCAG) and inclusive design practices.

📝 Enhancement Note: The requirement for "Strong English language proficiency" is critical given the company's Canadian headquarters and the remote nature of the role, facilitating seamless communication with dispersed teams. The emphasis on "bias toward action" and balancing "quality and speed" suggests a fast-paced environment where decisive execution is valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 significant product design projects that demonstrate end-to-end ownership.

• Clearly articulate the problem statement, your role in the project, the design process followed, and the impact of your solutions.

• Include examples of user research, ideation sketches, wireframes, interactive prototypes, and final UI designs.

• Highlight how data (quantitative and qualitative) was used to inform and validate design decisions.

• Demonstrate experience with responsive design principles and how you ensured consistency across platforms.

Process Documentation:

• Within your portfolio, provide detailed case studies that walk through your design process for specific projects.

• Explain your methodology for user research, including how you gathered insights and translated them into actionable design requirements.

• Detail your approach to prototyping and user validation, including the tools used and the feedback incorporated.

• Illustrate how you collaborated with product managers and engineers, and how you managed feedback and iterations.

• Clearly present the outcomes and impact of your design work, using metrics where possible to demonstrate success.

📝 Enhancement Note: The portfolio is the primary tool for evaluating a candidate's process and impact. It should not just present final designs but vividly illustrate the journey, decision-making, and problem-solving involved, especially how user needs and business goals were balanced.

💵 Compensation & Benefits

Salary Range: Based on the company's Canadian headquarters and the role's mid-level experience requirement, and considering the remote nature with potential for global talent, a competitive salary range for a Product Designer in Bogota, Colombia, would typically fall between COP 60,000,000 to COP 120,000,000 annually (approximately CAD 60,000 - 120,000). This range is an estimate and will depend on the candidate's specific experience, skills, and the final negotiation. The company states compensation will be "commensurate with the incumbent's experience and aligned to the local market."

Benefits:

• Full-Time Employee Benefits: As an employee, expect standard benefits typically offered in the region, which may include health insurance, paid time off, and statutory benefits.

• Remote Work Flexibility: Enjoy the autonomy and work-life balance of a fully remote position.

• Professional Development: Opportunities for continuous learning, skill enhancement, and potential access to industry conferences or training.

• Impactful Work: Contribute to a mission-driven company that aims to positively impact the financial lives of millions.

• Collaborative Culture: Be part of a team that values growth, collaboration, and innovation.

• Cross-Brand Exposure: Work across multiple brands (Ratehub, MoneySense) providing diverse project experiences.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week, with flexibility inherent in a remote role. Adherence to Agile sprint cycles and team collaboration needs will dictate daily schedules.

📝 Enhancement Note: The salary estimate is based on general market data for Product Designers in major tech hubs and adjusted for the specified location. The actual compensation will be determined by Ratehub based on their internal compensation structure and local market benchmarks for remote roles. The mention of "employee" type suggests a standard employment contract rather than freelance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (Fintech), Consumer Finance, Digital Brokerage. Ratehub operates in a dynamic sector focused on simplifying financial decisions for consumers through technology.

Company Size: Ratehub is a growing organization. While an exact current number isn't provided, LinkedIn data suggests a range from 201-500 employees, indicating a company that has achieved scale but still retains agility.

Founded: Ratehub was founded in 2010, giving it over a decade of experience in the Canadian fintech landscape. This longevity suggests stability and a proven business model.

Team Structure:

• The Product Design role will likely sit within a broader Product and Engineering department.

• Design teams often work in pods or squads, collaborating closely with Product Managers and Engineering leads for specific product areas.

• There will be frequent interaction with Marketing, Content, and Data teams to ensure cohesive user experiences and data-driven decision-making.

Methodology:

• Data-Driven Decision Making: Heavy reliance on analytics, A/B testing, and user feedback to guide product development and design iterations.

• Agile Development: Work follows Agile methodologies, emphasizing iterative development, rapid prototyping, and cross-functional collaboration within sprints.

• User-Centric Design: A core philosophy of prioritizing user needs and solving user pain points through intuitive and effective design solutions.

• Design Systems: Commitment to building and maintaining robust design systems for consistency, scalability, and efficiency.

Company Website: http://www.ratehub.ca

📝 Enhancement Note: Ratehub's mission to "help Canadians make better financial choices" is a strong cultural anchor. The company's growth from a single brokerage to a multi-faceted fintech platform indicates a strong culture of innovation and adaptation.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, requiring 3+ years of experience. It signifies a professional capable of independent work, end-to-end project ownership, and contributing to strategic discussions, but not yet at a senior or lead level.

Reporting Structure: The designer will report to a Design Lead, Product Lead, or a Senior Product Manager, depending on the specific team structure. They will collaborate extensively with peers in Product Management, Engineering, and Data.

Operations Impact: Product Designers at Ratehub have a direct impact on user acquisition, engagement, and retention by creating intuitive and effective financial tools. Their work influences how millions of Canadians interact with financial services, directly contributing to the company's mission and bottom line by improving conversion rates and user satisfaction.

Growth Opportunities:

• Senior Product Designer: Progression to a senior level, taking on more complex projects, mentoring junior designers, and having a greater influence on design strategy.

• Specialization: Opportunity to specialize in areas like UX research, interaction design, or design systems leadership.

• Product Management Transition: For those interested, a strong understanding of user needs and product strategy could lead to opportunities in Product Management.

• Leadership: Potential to lead design initiatives or even a small design team as the company grows.

• Skill Expansion: Continuous learning in areas like fintech trends, accessibility, and advanced design tooling.

📝 Enhancement Note: The company's multi-brand structure (Ratehub, MoneySense) offers diverse challenges and learning opportunities, potentially accelerating growth by exposing the designer to varied product contexts and user needs within the financial services ecosystem.

🌐 Work Environment

Office Type: Ratehub is a "remote-first" company. While headquartered in Toronto, the operational model prioritizes remote work, offering flexibility and a distributed workforce.

Office Location(s): The primary headquarters are in downtown Toronto, Canada. However, the role is open to remote candidates, with a specific mention of Colombia as the location for this posting, suggesting a focus on talent within that region or a specific remote team.

Workspace Context:

• Remote Collaboration: Expect a highly collaborative digital environment, relying heavily on tools like Figma, Slack, Zoom, Jira, and Confluence for communication, design, and project management.

• Tools & Technology: Access to industry-standard design software (Figma) and analytics tools will be provided, enabling efficient workflow and data-informed design.

• Team Interaction: Regular virtual meetings, design critiques, and cross-functional syncs will be key to staying connected and aligned with team members and stakeholders.

Work Schedule: While a standard 40-hour work week is typical for full-time roles, the remote nature often allows for some flexibility in daily scheduling, provided deadlines are met and team collaboration windows are respected. Core hours for team synchronization may be established.

📝 Enhancement Note: The "remote-first" approach means the candidate must be self-motivated, disciplined, and adept at remote communication and collaboration tools. The mention of Bogota as the location for this posting suggests that while remote, there might be administrative or legal reasons to hire within specific geographic regions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and salary expectations.

• Portfolio Review & Design Challenge: A deep dive into your portfolio, followed by a design challenge. This may be a take-home assignment or an in-person/virtual whiteboard exercise focused on solving a specific product problem.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to evaluate collaboration skills, technical understanding, and design rationale.

• Stakeholder/Leadership Interview: A final interview with a senior leader (e.g., Head of Product, CTO) to assess strategic thinking, cultural alignment, and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end design process, problem-solving skills, and impact, especially those relevant to fintech or complex data-driven products.

• Tell a Story: For each project, clearly articulate the problem, your process, your specific contributions, and the measurable outcomes. Use visuals effectively but focus on the narrative.

• Highlight Data Usage: Emphasize how you used user research, analytics, and A/B testing to inform your design decisions and iterate on solutions.

• Showcase Figma Skills: Ensure your prototypes and UI designs are clean, well-organized, and demonstrate a strong understanding of UI principles and design systems.

• Be Prepared to Discuss: Be ready to walk through your portfolio in detail and answer questions about your design choices, challenges, and learnings.

Challenge Preparation:

• Understand the Problem: Thoroughly analyze the design challenge prompt. If it's ambiguous, ask clarifying questions.

• Prioritize User Needs: Focus on identifying user pain points and designing solutions that directly address them.

• Think About Metrics: Consider how you would measure the success of your proposed solution.

• Communicate Your Process: Clearly articulate your thought process, design decisions, and any assumptions you made.

• Be Mindful of Time: For timed challenges, allocate your time effectively across research, ideation, design, and presentation.

📝 Enhancement Note: The emphasis on "end-to-end ownership" and "data-driven validation" means candidates should prepare to demonstrate not just visual design skills but also their ability to conduct research, test hypotheses, and measure impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for all design activities, including wireframing, prototyping, UI design, and component management. High proficiency is mandatory.

• Prototyping Tools: While Figma offers robust prototyping, familiarity with tools like InVision, Marvel, or others may be beneficial.

• User Research & Testing Platforms: Experience with tools like Maze, UserTesting.com, Lookback, or similar for conducting usability tests and gathering qualitative feedback.

• Analytics & Data Visualization: Familiarity with platforms like Heap, Hotjar, Google Analytics, Amplitude, or Tableau for understanding user behavior and validating design impact.

Analytics & Reporting:

• Heap/Hotjar: Specifically mentioned as tools for leveraging quantitative and qualitative data, indicating their importance in the design decision-making process.

CRM & Automation:

• Jira & Confluence: Essential for project management, sprint planning, tracking progress, and documenting designs and processes within an Agile framework.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The mention of specific analytics and testing tools (Heap, Hotjar, Maze) signals that candidates should be prepared to discuss their experience using these platforms to inform design decisions and measure outcomes.

👥 Team Culture & Values

Operations Values:

• Members First: A strong customer-centric approach, prioritizing user needs and satisfaction in all design decisions, with a focus on how design impacts their financial well-being.

• Growth Mindset: Embracing challenges, taking calculated risks, and continuously seeking to learn and improve, both individually and as a team.

• Better Together: Fostering a collaborative, unified team environment where ego is set aside to achieve common goals, emphasizing mutual support and shared success.

• Run After Problems: Proactively identifying and tackling challenges head-on, viewing obstacles as opportunities for innovation and growth, and being willing to have difficult conversations for the right outcome.

• Measure Learn Iterate Innovate: A data-driven methodology focused on execution, measurement, continuous learning, and iterative improvements to drive innovation.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integral parts of cross-functional teams, working closely with Product Managers, Engineers, and Data Analysts.

• Open Feedback Culture: A willingness to give and receive constructive feedback in design reviews and team discussions to improve product quality.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and design patterns to elevate the entire team's capabilities.

📝 Enhancement Note: The values are deeply ingrained in the company's operations and are key to understanding how decisions are made and how individuals are expected to contribute. Candidates should align their responses and portfolio examples with these principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of creating user-friendly financial tools that also drive business objectives and revenue.

• Designing for Diverse Financial Literacy Levels: Creating intuitive interfaces that cater to a wide spectrum of users, from novice to expert in financial matters.

• Rapid Iteration in a Fast-Paced Environment: Adapting quickly to market changes and user feedback to continuously improve products under tight deadlines.

• Remote Collaboration Nuances: Maintaining strong communication, alignment, and team cohesion in a fully remote setting.

• 0 to 1 Product Development: The inherent ambiguity and iterative nature of building entirely new features or products from scratch.

Learning & Development Opportunities:

• Fintech Domain Expertise: Deepen understanding of financial products, regulations, and consumer behavior within the fintech space.

• Advanced Design Techniques: Explore specialized areas like behavioral design, accessibility best practices, or advanced prototyping.

• Cross-functional Skill Development: Gain exposure to product strategy, data analysis, and engineering principles through close collaboration.

• Design System Evolution: Contribute to and learn from the growth and refinement of a scalable design system.

• Mentorship: Potential to be mentored by senior designers or product leaders, and to mentor junior team members as the role progresses.

📝 Enhancement Note: The challenges presented are common in the fintech industry and offer significant opportunities for professional growth and skill development if approached with the right mindset and strategies.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Assesses stakeholder management, negotiation, and user advocacy.)

• "Walk us through your process for designing a new feature from concept to launch. What were the key decisions and how did you validate them?" (Evaluates end-to-end design ownership, process rigor, and data utilization.)

• "How do you ensure your designs are accessible and inclusive for all users, especially in a financial context?" (Tests understanding of accessibility standards and inclusive design principles.)

Company & Culture Questions:

• "Ratehub's mission is to help Canadians make better financial choices. How would your design philosophy contribute to this mission?" (Connects your design approach to the company's core purpose.)

• "Describe a time you demonstrated our company value of 'Run After Problems' in a previous role." (Assesses alignment with company values and proactive problem-solving.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, start with the problem, outline your process, detail your contributions, and conclude with the impact/results.

• Quantify Impact: Use metrics (e.g., conversion rate increase, task completion time reduction, user satisfaction scores) to demonstrate the success of your designs.

• Show, Don't Just Tell: Use high-quality visuals of your designs, prototypes, and user flows. Demonstrate interactive prototypes if possible.

• Explain Your "Why": Be prepared to articulate the reasoning behind your design decisions, especially how they address user needs and business goals.

• Highlight Figma Expertise: Showcase your proficiency in Figma by explaining how you utilized its features for efficiency and collaboration.

📝 Enhancement Note: Candidates should prepare specific examples that align with Ratehub's values and the core responsibilities of the role, particularly demonstrating data-informed decision-making and a user-centric approach within a fintech context.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided application link on the Ratehub careers portal.

• Tailor Your Resume: Highlight experience with product design, UX/UI, Figma, user research, and Agile methodologies. Quantify achievements with specific metrics where possible, focusing on impact in previous roles.

• Curate Your Portfolio: Ensure your portfolio clearly showcases 3-5 relevant projects demonstrating end-to-end ownership, your design process, data-driven decision-making, and measurable outcomes. Prepare to walk through these case studies in detail.

• Prepare for Design Challenges: Be ready to tackle a design problem that requires you to apply your UX/UI skills, problem-solving abilities, and understanding of user needs. Practice articulating your thought process clearly.

• Research Ratehub: Understand Ratehub's mission, products, and its position in the Canadian fintech market. Familiarize yourself with its company values to articulate how you align with their culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.