Product Designer

📍 Job Overview

Job Title: Product Designer

Company: myPOS

Location: Sofia, Bulgaria; Varna, Bulgaria

Job Type: Full-time

Category: Product Design (UX/UI)

Date Posted: March 04, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Spearhead the design of end-to-end solutions across a comprehensive product ecosystem, from initial discovery and user research to the delivery of high-quality, launch-ready interfaces.

• Simplify complex financial workflows and create intuitive, user-friendly experiences that drive significant value for both customers and the business within the dynamic Fintech industry.

• Collaborate extensively with Product Managers, Engineers, Marketing, and Data teams to ensure cohesive product development and a unified customer experience.

• Champion user-centered design principles, maintain and evolve the company's design system, and advocate for accessibility and best practices across the organization.

📝 Enhancement Note: The role is clearly defined as a Product Designer with a strong emphasis on UX/UI responsibilities, requiring the full lifecycle of product design from research to implementation. The Fintech context is critical, implying a need for understanding complex financial processes and user needs within that domain. The hybrid work arrangement and specific benefits package are key differentiators for attracting talent.

📈 Primary Responsibilities

• Conduct in-depth user research, including interviews, surveys, and usability tests, to uncover actionable insights into user behavior, needs, and pain points.

• Translate complex business requirements and user needs into compelling design concepts, utilizing sketching, wireframing, and prototyping at various fidelity levels.

• Define and optimize user journeys, information architecture, and interaction models to ensure clarity, efficiency, and ease of use in financial workflows.

• Design high-fidelity mockups and pixel-perfect user interfaces, ensuring consistency with established design systems and brand guidelines across all touchpoints.

• Maintain and extend the myPOS design system, documenting patterns, components, and guidelines to ensure scalability, consistency, and accessibility.

• Partner closely with Product Managers to align on priorities and strategic goals, and collaborate with engineers to ensure designs are feasible and accurately implemented.

• Act as a user advocate across the organization, providing design feedback, mentorship to junior designers, and staying abreast of emerging design trends and technologies.

📝 Enhancement Note: The responsibilities detail a comprehensive product design role, extending beyond UI to encompass user research, information architecture, and design system management. The emphasis on "simplifying complex financial workflows" and "partnering with engineers" suggests a need for strong problem-solving skills and technical understanding within the Fintech space.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction (HCI), or a related field is beneficial. Emphasis is placed on practical skills and portfolio.

Experience: 3+ years of experience in product design roles (UX/UI) with a proven track record of shipping digital products end-to-end.

Required Skills:

• High proficiency with design and prototyping tools, with a specific emphasis on Figma.

• Strong command of user-centered design principles, accessibility standards, and the practical application of design systems.

• Demonstrated ability to create research plans, conduct user interviews, perform usability tests, and distill insights into actionable design decisions.

• Excellent communication and interpersonal skills, with the ability to articulate design rationale and collaborate effectively with cross-functional teams.

• A positive, collaborative, and growth-oriented mindset, essential for thriving in a fast-paced Fintech environment.

Preferred Skills:

• Experience within the Fintech industry, understanding of financial products, or experience simplifying complex financial workflows.

• Familiarity with Agile development methodologies and cross-functional team collaboration in such environments.

• Experience in visual design and evolving a brand's visual language.

• Mentorship or leadership experience in design feedback and team collaboration.

📝 Enhancement Note: The experience requirement is clearly stated as 3+ years, positioning this as a mid-level role. The explicit mention of Figma highlights a key technical requirement. The emphasis on a portfolio and "shipping digital products end-to-end" underscores the need for practical, results-oriented candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design projects, demonstrating a strong understanding of user-centered design principles and problem-solving capabilities.

• Projects that clearly illustrate the candidate's UX and UI skillset, with an emphasis on how user needs were identified and addressed.

• Evidence of work on digital products that have been shipped, highlighting the impact of the design decisions.

Process Documentation:

• Examples of user research plans, methodologies, and how insights were synthesized into design solutions.

• Wireframes, user flows, and prototypes that illustrate the thought process behind interaction design and information architecture.

• Mockups and visual designs that highlight attention to detail, adherence to brand guidelines, and application of design systems.

• Documentation related to design system components, patterns, or guidelines developed or maintained.

📝 Enhancement Note: The portfolio requirement is central to this role, serving as the primary evidence of a candidate's capabilities. The emphasis is on demonstrating the entire design process and its impact, particularly within a product context.

💵 Compensation & Benefits

Salary Range: While not explicitly stated, based on the mid-level experience (2-5 years), hybrid work in Sofia/Varna, Bulgaria, and the Fintech industry, a competitive annual salary range would likely be between €30,000 - €50,000 gross.

Benefits:

• Excellent compensation package with annual salary reviews, promotions, and performance bonuses.

• Generous annual paid leave (25 days, increasing by 1 day per year up to 30).

• Comprehensive "Luxury" package health insurance, including dental care and optical glasses.

• Monthly meal vouchers (€102.26).

• Fully covered Multisport card for fitness and wellness.

• Fully covered public transport pass for Sofia.

• myPOS Academy for upskilling and training opportunities.

• Unlimited access to courses on LinkedIn Learning.

• Annual individual training and development budget.

• Refer-a-friend bonus program.

• Regular teambuilding events, social activities, and multi-national networking opportunities.

• Free coffee, snacks, and drinks provided at the office.

Working Hours: Standard full-time working hours, estimated at 40 hours per week, with potential for some flexibility inherent in a hybrid arrangement.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for similar roles in Bulgaria within the tech/Fintech sector, considering the mid-level experience. The extensive list of benefits indicates a strong focus on employee well-being and professional development, which should be highlighted to attract candidates. The inclusion of specific monetary values for meal vouchers and the detail on leave days provides concrete value propositions.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech. myPOS operates in a rapidly evolving and highly regulated sector, focusing on providing payment solutions and business growth tools for small to medium-sized enterprises. This environment demands innovation, reliability, and a strong customer-centric approach.

Company Size: myPOS is an established company with a significant global presence, indicated by its multiple office locations and international team. This suggests a structured but dynamic work environment with opportunities for growth and impact.

Founded: 2014. Founded in 2014, myPOS has grown into a prominent player in the Fintech space, evolving from a payment solutions provider to a comprehensive business partner. This history implies a culture of continuous improvement and adaptation to market needs.

Team Structure:

• The Product Design team likely operates within a larger Product Development department, working closely with Product Management, Engineering, QA, and potentially Marketing and Data Analytics teams.

• Reporting structures are professional, with designers typically reporting to a Design Lead or Product Lead, and collaborating across departments to achieve shared goals.

Methodology:

• Data-driven decision-making is implied, with collaboration with the Data team suggesting an approach that leverages analytics to inform design choices and measure impact.

• Workflow planning and optimization are core to the role, focusing on simplifying complex financial processes for users.

• Automation and efficiency practices are likely integrated into the design process, aiming to create streamlined user experiences.

Company Website: https://careers.mypos.com

📝 Enhancement Note: The description positions myPOS as a company that values growth, partnership, and innovation within the Fintech sector. The culture appears to be international, dynamic, and supportive of employee development, with a strong emphasis on cross-functional collaboration.

📈 Career & Growth Analysis

Operations Career Level: This Product Designer role is positioned at a Mid-Level (2-5 years experience). It involves end-to-end design responsibilities, moving beyond execution to include research, ideation, and collaboration with senior stakeholders. The role also includes elements of advocacy and potential mentorship, indicating a stepping stone towards Senior Designer or Lead roles.

Reporting Structure: The designer will likely report to a Product Design Manager or Head of Product, working closely with Product Managers for specific product areas and Engineering teams for implementation. This structure allows for guidance and mentorship while providing autonomy on design tasks.

Operations Impact: The Product Designer plays a crucial role in shaping the user experience of myPOS products, directly impacting customer adoption, satisfaction, and retention. By simplifying complex financial workflows and enhancing usability, the designer contributes significantly to the company's mission of helping businesses grow and get paid, thereby driving revenue and market competitiveness.

Growth Opportunities:

• Skill Advancement: Deepen expertise in UX/UI design, user research methodologies, design systems, and specialized Fintech design challenges through practical experience and company-provided training (myPOS Academy, LinkedIn Learning).

• Career Progression: Potential to advance to Senior Product Designer, Lead Product Designer, or specialize in areas like UX Research, Design Systems, or Product Strategy.

• Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and contribute to shaping the overall design vision and strategy of myPOS products.

📝 Enhancement Note: The role is framed as a significant growth opportunity within the Fintech space, with clear pathways for skill development and career advancement. The emphasis on "shipping digital products end-to-end" and potential mentorship indicates a role that builds both technical and leadership capabilities.

🌐 Work Environment

Office Type: The role is described as Hybrid, indicating a balance between remote work and in-office collaboration. The office environments in Sofia and Varna are likely modern, tech-focused workspaces designed to foster collaboration and innovation.

Office Location(s): The positions are based in Sofia and Varna, Bulgaria. Specific office addresses are provided (Energoproekt in Sofia, Business Park Varna Ltd in Varna), suggesting well-equipped, centrally located facilities.

Workspace Context:

• The hybrid model promotes flexibility while ensuring opportunities for in-person collaboration, team building, and knowledge sharing through design thinking workshops and cross-functional meetings.

• The company provides access to essential design tools (Figma) and a supportive environment with amenities like free coffee, snacks, and drinks, enhancing productivity and team engagement.

• The international team and multi-national company structure offer exposure to diverse perspectives and a dynamic work atmosphere, beneficial for a designer focused on user experience.

Work Schedule: A standard 40-hour work week is implied, with the hybrid arrangement offering flexibility in how and where work is performed, allowing for effective management of design tasks and personal well-being.

📝 Enhancement Note: The hybrid nature of the role is a key aspect of the work environment, offering flexibility while retaining the benefits of in-office collaboration for team synergy and idea generation. The specific office locations in Bulgaria are also important practical details.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess qualifications, experience, and alignment with the role's requirements.

• Skills Assessment/Case Study: Candidates may be asked to complete a design exercise or present a case study from their portfolio, focusing on problem-solving, design process, and rationale. This stage will evaluate their ability to handle complex financial workflows and deliver user-centered solutions.

• Hiring Manager/Team Interview: Discussion about experience, design philosophy, collaboration style, and cultural fit with the Product team and hiring manager. This is an opportunity to delve deeper into specific projects and understand the candidate's approach to team dynamics and stakeholder management.

• Final Interview: Potentially a conversation with senior leadership or cross-functional stakeholders to assess strategic thinking and overall fit within the company.

Portfolio Review Tips:

• Showcase End-to-End Process: Clearly outline the problem, your role, the research and discovery phase, ideation, design solutions (wireframes, mockups, prototypes), and the final outcome or impact.

• Highlight User-Centricity: Emphasize how user needs and pain points were identified and how your design decisions addressed them.

• Demonstrate Figma Proficiency: Be prepared to discuss your workflow in Figma, including how you leverage its features for prototyping, collaboration, and design system integration.

• Quantify Impact: Where possible, include metrics or qualitative feedback that demonstrate the success or impact of your designs on users and the business.

• Tailor to Fintech: If possible, include projects that demonstrate an understanding of financial products or complex workflows, or articulate how your general design principles apply to this domain.

Challenge Preparation:

• Understand the Fintech Context: Familiarize yourself with myPOS's products, target audience, and the general Fintech landscape. Consider common user challenges in payments and business management.

• Prepare Design Thinking Examples: Be ready to discuss how you approach problem definition, ideation, and solution validation.

• Articulate Design Rationale: Be prepared to clearly explain why you made certain design decisions, referencing user research, design principles, and business goals.

• Practice Presentation Skills: Clearly and concisely present your portfolio case studies, focusing on storytelling and impact.

📝 Enhancement Note: The interview process is expected to be thorough, with a strong emphasis on the candidate's portfolio as a demonstration of their practical skills and end-to-end design capabilities. Preparation should focus on showcasing a user-centered approach and understanding the specific demands of the Fintech industry.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is a mandatory requirement. Proficiency in Figma for UI design, prototyping, collaboration, and design system management is essential.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools might be beneficial, although Figma's capabilities are likely sufficient.

• Design Systems: Experience with creating, maintaining, and applying design systems is a core requirement.

Analytics & Reporting:

CRM & Automation:

• Familiarity with CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms is not directly required for this role but provides context for the broader business operations and user journey. Understanding how product design integrates with these systems can be an advantage.

📝 Enhancement Note: Figma is the central tool, and deep expertise is expected. The role also implies a need to work with data, even if not directly using analytics tools daily, to ensure designs are data-informed and measurable.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, driving all design decisions to prioritize the needs and experiences of myPOS customers.

• Growth Mindset: Encouraging continuous learning, experimentation, and adaptation to new challenges and technologies within the dynamic Fintech sector.

• Collaboration: Fostering a team environment where open communication, idea sharing, and mutual support are paramount, especially across Product, Engineering, and other departments.

• Efficiency & Simplicity: A commitment to simplifying complex financial processes through intuitive and user-friendly design, making payments and business management easier for clients.

• Innovation: Continuously seeking new ways to improve products and user experiences, leveraging technology and design to solve business challenges.

Collaboration Style:

• Cross-functional Integration: Designers work hand-in-hand with Product Managers to define product strategy and Engineers to ensure feasibility and successful implementation.

• Iterative Feedback: A culture that values constructive feedback, with regular design reviews and discussions to refine solutions and ensure alignment.

• Knowledge Sharing: Encouraging the sharing of best practices, design trends, and learnings across the design team and with other departments to elevate the overall quality of work.

📝 Enhancement Note: The company culture emphasizes a strong user focus, continuous improvement, and collaborative teamwork, all crucial for success in a fast-paced Fintech environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge is translating intricate financial processes and regulations into intuitive and user-friendly interfaces for a diverse business customer base.

• Balancing User Needs with Business Goals: Effectively integrating user needs with business objectives, technical constraints, and company strategy to create optimal solutions.

• Maintaining Design Consistency at Scale: Ensuring cohesive and on-brand user experiences across a growing product ecosystem and multiple platforms, leveraging and evolving the design system.

• Staying Ahead in Fintech: Keeping pace with rapid technological advancements and evolving user expectations within the competitive Fintech industry.

Learning & Development Opportunities:

• Advanced Design Skills: Deepen expertise in UX research, interaction design, UI patterns, and accessibility through hands-on projects and dedicated training programs (myPOS Academy, LinkedIn Learning).

• Fintech Domain Expertise: Gain in-depth knowledge of payment systems, financial services, and business operations, becoming a subject matter expert in Fintech design.

• Design Systems & Strategy: Contribute to and lead the evolution of the company's design system, influencing design standards and best practices.

• Mentorship and Leadership: Develop leadership skills by mentoring junior designers and contributing to the strategic direction of product design at myPOS.

📝 Enhancement Note: The challenges presented are inherent to the Fintech industry and a growing product company, offering significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you simplified a complex financial workflow through design. What was your process, and what was the outcome?" (Focus on your research, ideation, and the impact of your solution).

• "How do you balance user needs with business objectives and technical constraints when designing a new feature?" (Prepare examples demonstrating your negotiation and problem-solving skills).

Company & Culture Questions:

• "What interests you about working in the Fintech industry and specifically at myPOS?" (Research myPOS's mission, products, and recent news).

• "How do you approach collaboration with Product Managers and Engineers? Provide an example of a successful cross-functional project." (Showcase your communication and teamwork skills).

Portfolio Presentation Strategy:

• Structure Your Case Studies: Clearly define the problem, your role, the process (research, ideation, design), the solution, and the results/impact. Use visuals effectively.

• Highlight Your Figma Skills: Be prepared to discuss specific Figma features you used for prototyping, collaboration, or design system implementation.

• Focus on Problem-Solving: Emphasize the challenges you faced and how you creatively and effectively solved them through design.

• Articulate Your Rationale: Be ready to explain the "why" behind your design choices, linking them back to user needs and business goals.

📝 Enhancement Note: Interview preparation should focus on demonstrating a user-centered methodology, clear communication, and an understanding of the Fintech context. A strong portfolio presentation is critical.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the myPOS careers website.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end product design, user-centered solutions, and ideally, experience with complex workflows or Fintech products. Ensure your Figma proficiency is evident.

• Resume Optimization: Update your resume to clearly articulate your 3+ years of product design experience, emphasizing achievements and responsibilities that align with the job description, using keywords like "Product Designer," "UX/UI," "Figma," "Design Systems," and "Fintech."

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, problem-solving skills, and the impact of your work. Prepare thoughtful questions about the role, team, and company culture.

• Company Research: Familiarize yourself with myPOS's products, mission, and values. Understand their position in the Fintech market and consider how your skills and approach align with their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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