Product Designer

📍 Job Overview

Job Title: Product Designer Company: IC Markets Location: Limassol, Cyprus Job Type: Full-Time Category: Product Design / UX/UI Date Posted: 2025-11-07 Experience Level: Mid-Level (3+ years) Remote Status: Hybrid (3 days in office, 2 days remote)

🚀 Role Summary

• This role is focused on enhancing user experience through meticulous user flow mapping, intuitive product design, and continuous usability optimization within the FinTech industry.
• The Product Designer will be instrumental in translating complex business requirements and user needs into seamless, engaging digital journeys that drive key business metrics like conversion, engagement, and retention.
• Collaboration is key, as the designer will work closely with Product Owners, Developers, and other cross-functional teams to ensure design solutions are technically feasible and strategically aligned.
• The position requires a strong portfolio demonstrating expertise in creating user-centered designs for complex digital systems, particularly within a fast-paced, agile environment.

📝 Enhancement Note: While the title is "Product Designer," the emphasis on user flow mapping, usability optimization, UX research, and collaboration with Product Owners and Developers strongly aligns with a dedicated UX/UI Design role within a product development lifecycle, often found in operations-adjacent functions that support GTM strategies. The FinTech context suggests a need for designs that are not only user-friendly but also secure and compliant.

📈 Primary Responsibilities

• Design and meticulously optimize user flows, wireframes, and interactive prototypes for both new and existing product features, ensuring a logical and intuitive user journey.
• Conduct comprehensive UX research, including user interviews, surveys, and usability testing, to gather actionable insights and drive iterative improvements in product usability and clarity.
• Collaborate intimately with Product Owners, fellow Designers, and Development teams to clearly define and validate user requirements, ensuring seamless alignment between business logic and user experience.
• Develop, maintain, and evolve robust design systems and visual standards, ensuring a consistent and cohesive brand experience across all IC Markets digital products.
• Support multiple product squads, including Websites, Client Area, CRM, and Payment Service Providers (PSPs), by providing innovative design concepts, interactive prototypes, and interaction improvements.
• Create highly intuitive interfaces that simplify complex user journeys, such as onboarding processes, deposit flows, and account management functionalities.
• Actively participate in user testing sessions to validate design hypotheses and iterate designs based on data-driven insights and user feedback.
• Contribute significantly to product discovery sessions, infusing design thinking principles and user empathy into the decision-making process to shape product strategy.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and tactical execution. The mention of "complex systems" like CRMs and PSPs implies that the ideal candidate will need to understand intricate workflows and data management, which is crucial for roles supporting sales and customer operations.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), Graphic Design, or a closely related field. Experience: Minimum of 3 years of professional experience as a Product Designer, UX/UI Designer, or a similar role, with a strong preference for experience in digital or FinTech environments.

Required Skills:

• Demonstrated proficiency in designing and optimizing user flows, wireframes, and interactive prototypes for web and mobile applications.
• Proven ability to conduct UX research, gather user feedback, and translate insights into actionable design improvements.
• Strong command of modern design and prototyping tools, with specific proficiency in Figma, Adobe Illustrator/Photoshop, and Miro.
• Deep understanding of core UX principles, interaction design best practices, and usability testing methodologies.
• Experience in developing and maintaining design systems and visual style guides to ensure brand consistency.
• Familiarity with Agile development methodologies and experience working collaboratively within cross-functional Agile teams.
• Excellent attention to detail, a keen eye for visual aesthetics, and the ability to articulate design decisions clearly.

Preferred Skills:

• Experience designing for complex systems such as trading platforms, comprehensive CRMs, or intricate client portals within the financial services sector.
• A strong portfolio showcasing a range of user-centered design projects, with clear explanations of design rationale, process, and impact.
• Understanding of how design choices impact business goals, including conversion rates, user engagement, and customer retention.
• Ability to articulate and justify design decisions with data, user research findings, and strategic reasoning.

📝 Enhancement Note: The requirement for experience with "complex systems" like CRMs and trading platforms strongly suggests that a candidate with experience in sales operations, customer success technology, or revenue operations support roles would be a strong fit, as they often work directly with these systems and understand their operational implications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a strong track record of user-centered design projects, particularly those involving complex digital products.
• Demonstrate clear examples of user flow mapping, illustrating the journey from initial concept to final implementation, highlighting problem-solving and optimization strategies.
• Include detailed case studies that articulate the design process, design decisions, user research methodologies employed, and the measurable impact of your solutions on user experience and business objectives (e.g., conversion rates, task completion times).
• Showcase wireframes, prototypes, and final visual designs, emphasizing attention to detail, aesthetic quality, and usability.

Process Documentation:

• Provide evidence of your systematic approach to design, including how you gather and synthesize user requirements and business needs.
• Illustrate your methods for iterative design and how you incorporate feedback from user testing and stakeholder reviews into the design process.
• Demonstrate your understanding of how design outputs integrate with development workflows, particularly within Agile frameworks, and how you ensure design fidelity during implementation.
• Show how you contribute to the development and maintenance of design systems, ensuring consistency and scalability across product lines.

📝 Enhancement Note: For a role like this, a portfolio is critical for demonstrating not just visual design skills, but also a deep understanding of user behavior, process mapping, and how design directly contributes to operational efficiency and business outcomes. The emphasis on "complex systems" and "usability optimization" means case studies should highlight how designs streamline user actions and reduce friction, which is a core tenet of operations improvements.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 3+ years of experience in Limassol, Cyprus, the estimated annual salary range is €35,000 - €55,000. This figure is an estimate and will be finalized based on the candidate's specific experience, skills, and interview performance.

Benefits:

• Competitive Pay: Compensation is structured to reflect the skills and experience brought to the role.
• Career Growth: Opportunities for ongoing learning and clear advancement paths are provided.
• Work-Life Balance: 22 days of annual leave are offered, alongside a hybrid work model (3 days office, 2 days remote).
• Wellness & Healthcare: 12 paid sick days and full medical insurance coverage after 6 months of employment.
• Future Security: Access to a provident fund after 6 months.
• On-site Amenities: Fully stocked kitchen with snacks and beverages, daily lunch buffet.
• Paid Overtime: Compensation for any overtime hours worked.
• Learning & Development: Dedicated budgets for upskilling and professional development.
• Referral Bonus: Incentives for referring successful candidates.
• Team Engagement: Regular team events and team-building activities.
• Fitness & Recreation: Access to gym facilities, organized sports, and spa treatments.
• Social Events: "Unwind Fridays" with colleagues.

Working Hours: Monday to Friday, 09:00 – 17:00 (8 hours per day, 40 hours per week).

📝 Enhancement Note: The provided salary range is an educated estimate based on general market data for UX/Product Designers in Cyprus. Actual compensation may vary. The extensive list of benefits indicates a strong focus on employee well-being and professional development, which is attractive to candidates seeking stability and a supportive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech), specifically online trading and brokerage services. IC Markets operates as a global leader in this competitive and rapidly evolving sector, emphasizing innovation and customer service. Company Size: IC Markets is a significant player in the FinTech space, indicated by its "global leader" status and need for multiple product squads, suggesting a company size of several hundred to over a thousand employees. This scale allows for specialized teams and robust infrastructure. Founded: Founded over 15 years ago, IC Markets has established a strong track record and international presence, demonstrating stability and sustained growth within the FinTech industry.

Team Structure:

• The Product Design team appears to function within a squad-based model, supporting specialized areas like Websites, Client Area, CRM, and PSPs. This structure implies close collaboration with Product Owners and Developers within these specific domains.
• Reporting likely involves a Lead Designer or Head of Product, with potential for matrixed reporting based on project assignments within squads.
• Cross-functional collaboration is a core element, requiring designers to work seamlessly with Product Owners for requirements, Developers for implementation, and potentially Marketing or Sales teams for user insights.

Methodology:

• The company operates with an Agile methodology, as indicated by the mention of supporting "multiple squads" and working alongside Product Owners and Developers in an Agile context. This suggests a focus on iterative development, rapid prototyping, and continuous feedback loops.
• Design processes are user-centered, driven by UX research, usability testing, and data-informed decision-making to optimize user journeys and achieve business objectives.
• Emphasis is placed on maintaining design consistency through design systems, which supports efficient development and a unified user experience across diverse product touchpoints.

Company Website: https://www.icmarkets.com/

📝 Enhancement Note: The FinTech industry demands a high degree of precision, security, and user trust. A Product Designer here must balance aesthetic appeal with functional robustness, especially when dealing with financial transactions and client data. Understanding the operational workflows of trading, client onboarding, and payment processing will be critical for success.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (3+ years of experience). It requires independent contribution to design tasks, collaboration within teams, and the ability to translate complex requirements into user-friendly solutions. The scope includes supporting multiple product areas, indicating a growing level of responsibility and exposure to diverse system complexities.

Reporting Structure: The designer will likely report to a Design Lead or Head of Product, working within cross-functional "squads" alongside Product Owners and Developers. This structure fosters direct collaboration and allows for focused project work.

Operations Impact: The Product Designer's work directly impacts key operational metrics by improving user journeys for critical functions like onboarding, deposits, and account management. Enhanced usability leads to higher conversion rates, increased customer engagement, and improved retention, all of which are core to revenue generation and operational efficiency in a FinTech context. By simplifying complex processes, the designer reduces the load on customer support and streamlines internal workflows that rely on user interaction.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of FinTech product design (e.g., trading interfaces, client portals, payment systems) or become a lead designer for a particular product squad.
• Skill Development: Access to dedicated learning and development budgets, mentorship, and potential exposure to advanced design thinking methodologies and tools.
• Leadership: Potential to move into Senior Product Designer roles, lead design initiatives, mentor junior designers, and influence product strategy through design leadership.

📝 Enhancement Note: The connection to operations is significant. By improving the user experience of critical financial processes, this role directly influences the efficiency of customer onboarding, transaction processing, and client support – all vital operational functions. A candidate who can articulate how their design work streamlines these processes will stand out.

🌐 Work Environment

Office Type: The company offers a hybrid workplace model, requiring 3 days in the office and allowing 2 days for remote work. This balances the benefits of in-person collaboration with the flexibility of remote work. Office Location(s): The primary office is located in Limassol, Cyprus. Specific details about office amenities and accessibility would need to be confirmed directly.

Workspace Context:

• The office environment is designed to foster collaboration and team spirit, with amenities like a fully stocked kitchen, daily lunch buffet, and spaces for recreation and social interaction, including "Unwind Fridays."
• While the specific tools are detailed in a separate section, the general workspace context suggests access to modern design technology and resources necessary for effective product design.
• Opportunities for interaction with colleagues across different departments are facilitated through team events, collaborative projects within squads, and shared office space.

Work Schedule: A standard Monday to Friday, 09:00 – 17:00 schedule is in place, providing a predictable work week with opportunities for work-life balance.

📝 Enhancement Note: The hybrid model is a key aspect for many professionals. The emphasis on team spirit, on-site amenities, and social events suggests a company culture that values in-person connection, which can be beneficial for collaborative design processes and fostering strong team dynamics.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of the application and portfolio to assess basic qualifications and design expertise. Candidates are advised to tailor their resume and portfolio to highlight relevant FinTech experience and user-centered design skills.
• Design Challenge/Portfolio Presentation: A common step for design roles. Candidates may be asked to present their portfolio, walk through case studies, or complete a design challenge that simulates real-world problems. Focus on articulating your design process, problem-solving approach, and the impact of your work.
• Stakeholder Interviews: Meetings with Product Owners, Developers, and potentially other team members to assess collaboration skills, technical understanding, and cultural fit. Be prepared to discuss how you work within Agile teams and communicate design decisions effectively.
• Final Interview: May involve discussions with senior leadership or hiring managers, focusing on strategic thinking, career aspirations, and overall suitability for the role and company culture.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects. Prioritize those demonstrating user flow mapping, usability optimization, and complex system design within FinTech or similar industries.
• Tell a Story: For each project, clearly articulate the problem you were solving, your role, your design process (research, ideation, prototyping, testing), the solutions you developed, and the measurable results or impact.
• Highlight Operations Impact: If possible, demonstrate how your design solutions improved conversion rates, reduced user errors, streamlined onboarding, or enhanced overall operational efficiency for the end-user. Quantify results whenever possible.
• Showcase Tool Proficiency: Clearly indicate the tools used (Figma, Miro, etc.) and your level of expertise.
• Be Prepared to Discuss: Anticipate questions about your design choices, trade-offs made, challenges encountered, and how you handle feedback.

Challenge Preparation:

• Understand the company's products and target audience. Research IC Markets' existing platforms (website, client area) to identify potential areas for UX improvement.
• Practice articulating your design process concisely and effectively. Focus on your problem-solving methodology and how you arrive at design solutions.
• Be ready to discuss your experience with Agile workflows and how you collaborate with development teams to ensure smooth implementation.

📝 Enhancement Note: A strong portfolio is paramount. It should not only showcase design skills but also a strategic understanding of how design contributes to business objectives and operational efficiency. Applicants should be prepared to defend their design decisions with data and user insights, demonstrating a professional, operations-minded approach.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for UI design, wireframing, and prototyping, requiring advanced proficiency.
• Adobe Illustrator/Photoshop: Used for graphic asset creation, image editing, and potentially more detailed visual design work.
• Miro: A collaborative whiteboard tool, likely used for brainstorming, user flow mapping, journey mapping, and team ideation sessions.

Analytics & Reporting:

• While not explicitly listed, proficiency with analytics tools (e.g., Google Analytics, Hotjar, Amplitude) and the ability to interpret data for design decisions would be highly beneficial. Understanding how to track user behavior and measure the impact of design changes is crucial.

CRM & Automation:

• Experience with designing for or understanding the user experience of CRM systems (e.g., Salesforce, custom CRMs) and Payment Service Providers (PSPs) is highly desirable, given their mention as areas supported by the design team. This implies a need to understand backend processes and data flows.

📝 Enhancement Note: Proficiency in Figma is almost a given for modern UX/Product Designers. The inclusion of Miro emphasizes collaborative ideation and process mapping, which is directly relevant to operations and GTM strategy development. Understanding the user interface of CRMs and PSPs is a significant advantage, as these tools are central to sales and financial operations.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, driving all design decisions to meet user needs and enhance their experience. This aligns with operations' goal of efficient and satisfying customer interactions.
• Collaboration: Emphasized through the squad model and cross-functional work, fostering teamwork and shared responsibility for product success.
• Innovation: Encouraged in a FinTech environment to stay competitive and develop cutting-edge solutions. This translates to seeking efficient and novel ways to solve user problems.
• Data-Driven Decisions: Insights from UX research and analytics inform design iterations, ensuring that improvements are based on evidence rather than assumptions, a principle central to operations management.
• Quality & Precision: Essential in FinTech, where accuracy and reliability are paramount. This extends to the meticulous detail expected in design and implementation.

Collaboration Style:

• Agile & Iterative: Work is conducted within Agile squads, promoting frequent communication, feedback exchange, and iterative development cycles.
• Cross-Functional Integration: Designers actively collaborate with Product Owners, Developers, and potentially other departments, requiring strong communication and the ability to translate technical and business requirements into design solutions.
• Open Feedback Culture: The emphasis on user testing and iterative improvements suggests an environment where constructive feedback is welcomed and utilized to refine designs and processes.
• Knowledge Sharing: Implied through team events and collaborative tools, fostering a supportive environment where team members can learn from each other's expertise.

📝 Enhancement Note: The company's stated values and collaborative style are highly compatible with operations principles. A focus on data-driven decisions, efficiency, and user-centricity is key for both design and operations success. Candidates who can speak to their experience in these areas will resonate well.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex FinTech requirements and business objectives into intuitive and user-friendly interfaces is a constant challenge.
• Designing for Complex Systems: Creating seamless user experiences for intricate platforms like CRMs, trading interfaces, and payment gateways requires deep understanding of workflows and data structures.
• Maintaining Consistency Across Multiple Products: Ensuring a cohesive brand and user experience across diverse product squads (Websites, Client Area, CRM, PSPs) requires strong design system management.
• Adapting to a Fast-Paced Industry: The FinTech sector evolves rapidly, requiring continuous learning and adaptation to new technologies, user expectations, and regulatory changes.

Learning & Development Opportunities:

• Specialized Training: Access to dedicated budgets for upskilling in advanced design techniques, new software, or specific areas of FinTech product design.
• Industry Exposure: Potential to attend conferences, workshops, or pursue certifications relevant to UX/UI design and product development in the financial sector.
• Mentorship & Leadership: Opportunities to learn from senior designers and potentially move into leadership roles, guiding design strategy and mentoring junior team members.
• Cross-Functional Learning: Exposure to Product Management, Development, and potentially Sales/Operations teams provides a holistic understanding of the product lifecycle and business operations.

📝 Enhancement Note: The challenges presented are common in product design roles, especially within specialized industries like FinTech. A candidate's ability to articulate how they've overcome similar challenges, particularly those involving complex systems or balancing multiple stakeholder needs, will be a strong indicator of their suitability.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a user flow for a complex process, like customer onboarding or a financial transaction. What was your approach, and what were the key challenges?" (Focus on your process, problem-solving, and optimization strategies).
• "How do you balance user needs with business objectives when designing a new feature, especially in a regulated industry like FinTech?" (Demonstrate your understanding of trade-offs and strategic thinking).
• "Tell us about a project where you collaborated closely with Product Owners and Developers. How did you ensure alignment and manage feedback?" (Highlight your communication and collaboration skills within an Agile context).

Company & Culture Questions:

• "What do you know about IC Markets and the FinTech industry, and how do you see product design contributing to our success?" (Showcase your research and understanding of the business context).
• "How do you approach creating and maintaining a design system? What are the benefits for a company like ours?" (Demonstrate your understanding of scalable design practices).
• "Describe your experience working in a hybrid environment and how you maintain productivity and collaboration." (Address the work arrangement expectations).

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your design philosophy. Then, walk through 2-3 key case studies, dedicating ample time to each. For each case study, clearly define the problem, your role, your process, the solution, and the impact.
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced support tickets, improved user satisfaction scores).
• Highlight Process: Emphasize your user-centered approach, research methodologies, and iterative design process. Show how you used tools like Figma and Miro.
• Engage the Audience: Be prepared to answer questions about your decisions, trade-offs, and challenges. Make it interactive and conversational.
• Connect to IC Markets: If possible, subtly tie your case studies or insights back to IC Markets' products or the FinTech industry.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also an understanding of business objectives and operational efficiency. Candidates should be ready to articulate how their design work directly contributes to revenue growth, customer satisfaction, and streamlined processes within the FinTech domain.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application via the provided BambooHR link: https://icmarkets.bamboohr.com/careers/109.
• Customize Your Resume: Tailor your resume to highlight experience in user flow mapping, usability optimization, and designing for complex digital systems, especially within FinTech or similar industries. Use keywords from the job description.
• Prepare Your Portfolio: Ensure your portfolio is up-to-date, well-organized, and showcases your strongest projects relevant to this role. Focus on case studies that demonstrate your design process, problem-solving skills, and measurable impact. Be ready to present it.
• Research IC Markets: Familiarize yourself with IC Markets' products, services, and their position in the FinTech market. Understand their user base and potential design challenges.
• Practice Interview Responses: Prepare for common design interview questions, focusing on your process, collaboration skills, and how your work aligns with business goals and operational efficiency.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.