Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Hello Heart

Location: New York, New York, United States

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: April 29, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Design end-to-end user experiences, focusing on intuitive and engaging digital health interfaces.

• Leverage cutting-edge AI tools as a daily working partner to accelerate design processes, from research synthesis to prototyping.

• Craft pixel-perfect UI designs, original illustrations, and animations to enhance the visual storytelling and approachability of complex health data.

• Collaborate closely with Product, Engineering, and Content teams to ensure seamless, high-quality product implementation.

• Conduct user research, including interviews and usability tests, to deeply understand user needs and inform product discovery.

📝 Enhancement Note: This role emphasizes a hybrid work arrangement and requires significant AI fluency, positioning it as a forward-thinking Product Designer role focused on operational efficiency through technology. The "AI Fluency" section is critical and suggests a candidate who can not only use AI but also integrate it into their workflow and potentially contribute to its development within the design team.

📈 Primary Responsibilities

• Design intuitive and visually compelling user interfaces across the entire product lifecycle, from conceptualization to final execution, adhering to Hello Heart’s established design system and visual language.

• Develop clean, functional, and aesthetically precise UI designs that simplify complex cardiac health data, making it easily understandable and actionable for users.

• Utilize AI tools and agents proactively to enhance efficiency in tasks such as user research synthesis, rapid prototyping, content generation (in the company's voice and tone), and accessibility audits.

• Create original, high-quality illustrations and engaging animations that significantly elevate the visual narrative and user engagement within the product.

• Actively participate in cross-functional team meetings and discussions with Product Managers, Engineers, Researchers, and Content Strategists to ensure design integrity and optimal implementation.

• Lead and contribute to user research initiatives, including conducting interviews, performing usability tests, and facilitating product discovery sessions to gather critical user insights.

• Clearly articulate design decisions, rationale, and outcomes during team design reviews and to broader stakeholder groups to foster alignment and gather feedback.

📝 Enhancement Note: The responsibilities highlight a blend of core product design duties with a strong emphasis on AI integration and visual storytelling through illustration and motion. The expectation to "delegate real design work to AI" suggests a need for a designer who can strategically apply AI to augment their capabilities, not just as a supplementary tool.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field, or equivalent practical experience, is typically expected for this level of role.

Experience: 2+ years of dedicated experience in product design, with a proven track record of working on digital products, preferably within a fast-paced, product-focused company or startup environment.

Required Skills:

• Proven expertise in UI Design, demonstrating a strong command of layout principles, typography, color theory, and accessibility standards.

• Demonstrated proficiency in Figma for comprehensive UI design, wireframing, and interactive prototyping.

• Strong Motion Design skills, with hands-on experience in tools like Adobe After Effects, Lottie, Rive, or comparable animation software.

• A compelling Portfolio that clearly showcases polished product UI, original illustrations, and impactful motion work, demonstrating end-to-end design capabilities.

• Excellent Communication Skills, with the ability to articulate design rationale, present work effectively, and collaborate constructively within cross-functional teams.

• Experience in a data-heavy healthcare environment, understanding the critical importance of clarity, trust, and accessibility in health-tech products.

Preferred Skills:

• Experience working in a startup environment, demonstrating adaptability and a proactive approach to problem-solving.

• Familiarity with AI-assisted design tools such as Figma Make, Claude Design, Lovable, or similar for rapid ideation and prototyping.

• Experience with AI prompt engineering, building reusable design skills, or integrating AI into multi-step workflows.

• Familiarity with user research methodologies and usability testing practices.

• Understanding of visual design systems and their implementation.

📝 Enhancement Note: The core requirements are heavily weighted towards practical design skills and a demonstrable portfolio. The "AI Fluency" section is presented as a mandatory requirement, implying that candidates without this experience may not be considered. The preference for startup experience suggests a need for adaptability and a proactive mindset.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design projects, detailing the problem, your process, and the impact of your solutions.

• Include examples of polished product UI design, demonstrating a strong understanding of user experience principles and visual aesthetics.

• Present original illustrations and animations, highlighting creativity, technical skill, and their contribution to user engagement or product narrative.

• Demonstrate proficiency with AI tools in your workflow, perhaps through case studies that explain how AI accelerated research synthesis, content generation, or prototyping.

Process Documentation:

• Detail your approach to user research, including how you gather insights and translate them into design decisions.

• Illustrate your workflow for designing and iterating on UI elements, wireframes, and interactive prototypes using tools like Figma.

• Explain how you integrate AI into your design process, providing specific examples of tasks delegated to AI and the resulting efficiencies or improvements.

• Document your methods for creating and applying illustrations and motion graphics within a product context.

📝 Enhancement Note: The portfolio requirements are directly tied to the role's responsibilities, emphasizing not just the final output but also the process, especially the integration of AI. Candidates should be prepared to discuss how they leverage AI to enhance their design workflow and demonstrate tangible outcomes.

💵 Compensation & Benefits

Salary Range: The US base salary for this full-time position is $145,000.00 to $160,000.00 annually.

Benefits:

• Equity participation (implied, as it's often part of startup compensation packages, though not explicitly listed).

• Health, Dental, and Vision Insurance (standard for full-time roles).

• Paid Time Off (PTO) and Holidays.

• Opportunities for professional development and continuous learning.

• A collaborative and supportive work environment focused on impactful digital health solutions.

Working Hours: The role is full-time, with an expected commitment of approximately 40 hours per week. The hybrid work arrangement allows for flexibility in scheduling within the standard work week.

📝 Enhancement Note: The salary range provided is for base salary only and does not include equity or other benefits. The estimation for standard benefits is based on typical offerings for full-time roles in the US tech industry. The working hours are an inference based on the "full-time" designation and common industry practice.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Health / AI / Healthcare Technology. Hello Heart operates at the intersection of AI and cardiology, aiming to revolutionize cardiac event prevention. This involves navigating a highly regulated and data-sensitive environment, requiring a strong emphasis on accuracy, reliability, and user trust.

Company Size: While not explicitly stated, the reference to "hundreds of public and private employers" and being a partner to "over 80% of large U.S. health plans" suggests a growing, established startup or mid-sized company. A company size of 50-250 employees on LinkedIn is plausible for a company with this market penetration.

Founded: The company's mission to make heart attacks a thing of the past and its focus on AI-driven prediction indicates a modern, innovative approach to healthcare. Founded in 2016, Hello Heart has a history of developing advanced health tech solutions.

Team Structure:

• The Product Design team likely consists of several designers, potentially with specializations (e.g., UI, UX Research, Motion Design), working within a larger Product organization.

• Designers collaborate closely with Product Managers, Engineers, and potentially Data Scientists and Medical Experts.

Methodology:

• Data-Driven Design: Emphasis on using data (clinical outcomes, user behavior) to inform design decisions and measure impact.

• AI Integration: A core methodology where AI is a fundamental tool for design execution, research, and content creation.

• User-Centricity: Continuous user research and testing to ensure products meet user needs effectively and build trust.

• Agile Development: Likely employing agile methodologies for rapid iteration and collaboration.

Company Website: https://www.helloheart.com/

📝 Enhancement Note: The company culture is described as positive, diverse, and supportive, valuing collaboration, creativity, and courage. The emphasis on AI integration is a defining characteristic, influencing daily workflows and expectations for all team members, including designers.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, requiring 2+ years of experience. It offers the opportunity to contribute significantly to core product features and influence the visual and interactive aspects of a cutting-edge digital health platform. The expectation to delegate to AI and refine prompts suggests a proactive, growth-oriented individual.

Reporting Structure: The Product Designer will likely report to a Design Lead or the Head of Product Design, working within a broader Product and Engineering department. They will collaborate extensively with Product Managers and Engineers.

Operations Impact: The Product Designer's work directly impacts user engagement, data comprehension, and trust in the Hello Heart platform. By creating intuitive and visually appealing interfaces, they enable users to better understand their cardiac health data, adhere to treatment plans, and ultimately contribute to the company's mission of preventing heart attacks. Their contributions will be measured by user adoption, satisfaction, and the platform's ability to drive positive health outcomes and cost savings.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UI design, illustration, motion graphics, or AI-assisted design workflows.

• Leadership Potential: Grow into a Senior Product Designer role, mentoring junior designers and leading design initiatives for key product areas.

• Cross-Functional Expertise: Develop a strong understanding of AI, healthcare regulations, and product management processes.

• Impact Amplification: Contribute to a mission-driven company with a tangible impact on public health, potentially leading to significant career satisfaction and recognition.

📝 Enhancement Note: The growth trajectory suggests opportunities to not only advance in design craft but also to become an expert in AI-driven design and the nuances of the healthcare technology sector. The emphasis on AI fluency implies a unique growth path focused on leveraging advanced technologies.

🌐 Work Environment

Office Type: Hybrid. This indicates a blend of remote work and in-office collaboration. The company likely offers a professional office space designed to foster collaboration and innovation.

Office Location(s): New York, New York, United States. This specific location suggests access to a vibrant tech talent pool and a central hub for team meetings and collaborative sessions.

Workspace Context:

• Collaborative Environment: The hybrid model facilitates team interaction through scheduled in-office days, encouraging brainstorming, design critiques, and team-building activities.

• Technology-Rich: Access to standard design software (Figma) and advanced AI tools will be crucial. The company likely provides the necessary hardware and software licenses.

• Team Interaction: Regular opportunities for designers to connect with Product Managers, Engineers, and other cross-functional stakeholders, both in person and virtually.

Work Schedule: While the standard is 40 hours per week, the hybrid nature may offer some flexibility in terms of daily start/end times, provided work is completed and collaboration needs are met. Adherence to project deadlines and team availability for meetings will be paramount.

📝 Enhancement Note: The hybrid environment is a key aspect of the work setup. Candidates should be comfortable with a mix of independent work and in-person collaboration, understanding that specific in-office days may be structured for team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio, assessing alignment with basic requirements and AI fluency.

• Portfolio Review & Design Challenge: Expect a deep dive into your portfolio, focusing on your design process, UI execution, illustration/motion skills, and how you've leveraged AI. A design challenge, potentially involving AI integration, may be assigned.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and possibly other designers to assess collaboration, communication, and technical fit.

• Final Interview: Likely with a senior leader (e.g., Head of Design, VP of Product) to discuss overall fit, strategic thinking, and long-term vision.

Portfolio Review Tips:

• Showcase AI Integration: Dedicate a section or specific project to demonstrating how you've used AI tools to enhance your design process, research, or content creation. Be specific about prompts, workflows, and outcomes.

• Highlight End-to-End Projects: Demonstrate your ability to take a project from concept through to polished execution, explaining your rationale at each stage.

• Visual Storytelling: Ensure your portfolio clearly communicates the problem, your solution, your design process, and the quantifiable impact of your work. Use case studies effectively.

• Illustrations & Motion: Present your best illustration and motion design work, explaining its purpose and how it enhances the user experience.

• Clarity and Conciseness: Organize your portfolio logically and provide clear, concise descriptions.

Challenge Preparation:

• AI-Centric Problem Solving: Anticipate design challenges that require you to leverage AI tools for research synthesis, ideation, rapid prototyping, or content generation.

• Healthcare Context: Be prepared to address the unique considerations of designing for a healthcare product, such as data privacy, accessibility, and building user trust.

• Process Articulation: Be ready to clearly explain your design process, including how you incorporate feedback and collaborate with others.

• Prompt Engineering Basics: Familiarize yourself with effective prompt writing for design-related tasks.

📝 Enhancement Note: The interview process heavily emphasizes AI fluency and the ability to demonstrate its practical application in design. A strong portfolio that explicitly showcases AI integration will be crucial for advancing.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, and interactive prototyping. Proficiency is essential.

• Adobe After Effects: A primary tool for creating sophisticated animations and motion graphics.

• AI Design Tools: Expect to work with or integrate tools like Figma Make, Claude Design, Lovable, or similar AI-assisted prototyping and content generation platforms.

• Illustration Software: Tools like Adobe Illustrator or Procreate may be used for creating original artwork.

Analytics & Reporting:

• While not explicitly listed for this role, designers at Hello Heart likely interact with product analytics tools (e.g., Amplitude, Google Analytics) to understand user behavior and the impact of their designs.

CRM & Automation:

• Not directly relevant to the Product Designer role, but understanding how design impacts user journeys within CRM or marketing automation systems could be beneficial.

📝 Enhancement Note: Proficiency in Figma and After Effects is a baseline requirement. The critical differentiator for this role is fluency and practical experience with AI tools integrated into the design workflow. Candidates should be prepared to discuss specific AI tools they have used and how they have applied them.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on creating products that have a real-world impact on user health and well-being, aiming to prevent serious cardiac events.

• Innovation & AI-Forward: Embracing new technologies, particularly AI, as a core component of the product and design process.

• Collaboration: Working effectively in cross-functional teams to achieve shared goals, valuing diverse perspectives.

• Courage: Willingness to tackle complex problems, experiment with new approaches, and push boundaries in the digital health space.

• User-Centricity: Deep commitment to understanding and serving user needs, ensuring products are accessible, trustworthy, and easy to use.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be active participants in product development cycles, working closely with engineering, product management, and content.

• Open Feedback: A culture that encourages constructive feedback on design work to ensure the highest quality output.

• Knowledge Sharing: Encouraging the sharing of best practices, AI prompt techniques, and design insights within the team to foster collective growth.

📝 Enhancement Note: The company culture appears to be a blend of mission-driven purpose, technological innovation (especially AI), and a collaborative, supportive environment. Candidates who are proactive, creative, and comfortable integrating AI into their work will likely thrive here.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving AI Landscape: Staying current with new AI tools and techniques and integrating them effectively into a complex, regulated healthcare product.

• Balancing AI Efficiency with Design Craft: Ensuring that the use of AI accelerates the process without compromising the quality, originality, or user-centricity of the design.

• Designing for Complex Data: Making intricate cardiac health data understandable, actionable, and trustworthy for a diverse user base.

• Hybrid Work Dynamics: Effectively collaborating and maintaining team cohesion in a hybrid work environment.

• Navigating Healthcare Regulations: Designing within the constraints of healthcare compliance and data privacy standards.

Learning & Development Opportunities:

• AI Design Mastery: Becoming a leader in applying AI to product design, potentially developing proprietary workflows or prompts.

• Digital Health Expertise: Deepening knowledge of the healthcare industry, patient needs, and regulatory requirements.

• Advanced Visual Storytelling: Enhancing skills in illustration and motion design to create highly engaging and informative product experiences.

• Cross-Functional Acumen: Gaining broader experience in product strategy, engineering workflows, and data analysis.

• Mentorship: Opportunities to be mentored by experienced design leaders or to mentor junior designers as the team grows.

📝 Enhancement Note: The challenges presented are directly linked to the innovative nature of the role and the company's focus on AI and healthcare. The growth opportunities are substantial, particularly for those who embrace the AI-centric approach and aim for leadership in this specialized field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI to significantly accelerate your design process. What was the task, what AI tools did you use, and what was the outcome?"

• "How do you balance the efficiency gained from AI tools with the need for original creative output and strong design judgment?"

• "Walk us through a complex health data visualization you designed. What were the key challenges, and how did you ensure clarity and trustworthiness?"

Company & Culture Questions:

• "Why are you drawn to Hello Heart's mission and our focus on AI in cardiac health?"

• "How do you approach collaboration in a hybrid work environment?"

• "Describe a situation where you had to adapt your design approach based on user feedback or research in a regulated industry."

Portfolio Presentation Strategy:

• AI Case Study: Dedicate a portion of your presentation to a project where AI played a significant role. Clearly articulate the problem, your AI-assisted process, the specific prompts or workflows used, and the measurable results.

• Visual Impact: Showcase your best UI, illustration, and motion design work, explaining the intent and impact of each element.

• Process Transparency: Be prepared to walk through your design thinking, from problem identification and research to iteration and final execution.

• Concise Storytelling: Structure your presentation to tell a clear, compelling story about each project, focusing on your contributions and the outcomes.

• Engagement: Be ready to answer questions about your design choices and engage in a discussion about potential design problems.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating AI fluency and practical application. Candidates should prepare specific examples for each type of question, particularly those related to AI, healthcare, and collaborative design processes.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Hello Heart careers page.

• Tailor your resume: Highlight your 2+ years of product design experience, specific UI/UX, illustration, and motion design skills, and any experience with AI design tools or in the healthcare sector. Use keywords from the job description.

• Curate your portfolio: Ensure it clearly showcases polished UI, original illustrations, motion work, and, crucially, demonstrates your AI fluency with specific case studies on how you've leveraged AI in your design process.

• Prepare for AI-centric interviews: Be ready to discuss your experience with AI design tools, prompt engineering, and how you integrate AI into your workflow. Practice articulating your design process and rationale.

• Research Hello Heart: Understand their mission, product, target audience, and their unique approach to AI in cardiac health. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.