Product Designer

📍 Job Overview

Job Title: Product Designer

Company: GROW Inc.

Location: Sydney, NSW, Australia

Job Type: CONTRACTOR

Category: Product Design / FinTech Operations

Date Posted: March 30, 2026

Experience Level: Early Career (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive product innovation by translating complex FinTech concepts into intuitive user experiences for Superannuation and Managed Funds administration platforms.

• Champion accessibility standards (WCAG) and contribute to a robust design system, ensuring consistency and usability across all digital touchpoints.

• Collaborate closely with Product Management, Engineering, and Technology teams to deliver high-quality, modern, and efficient financial technology solutions.

• Engage in continuous improvement of design practices and actively participate in product research and discovery initiatives.

• Contribute to the mission of improving financial wellbeing for Australians through modern, accessible, and cost-effective wealth management solutions.

📝 Enhancement Note: This role is a 6-month fixed-term contract, which is a crucial detail for candidates evaluating their career trajectory and commitment. The focus on FinTech, Superannuation, and Managed Funds suggests a need for an understanding of complex financial regulations and user needs within this sector.

📈 Primary Responsibilities

• Conduct and participate in product research and discovery activities in collaboration with Product Management to identify user needs and market opportunities within the FinTech space.

• Translate product concepts and requirements into user experience (UX) and user interface (UI) designs, utilizing both low-fidelity (lo-fi) and high-fidelity (hi-fi) design tools.

• Collaborate closely with Engineering and Product teams throughout the development lifecycle to ensure the high-quality implementation of designs and adherence to specifications.

• Consume and actively contribute to GROW Inc.'s evolving UI component library and brand system, maintaining design consistency and efficiency.

• Design web experiences adhering to Web Content Accessibility Guidelines (WCAG) standards and work with Product and Technology teams to identify and rectify accessibility issues.

• Advocate for and promote best practices in accessibility design, ensuring inclusive digital products for all Australian users.

• Foster a culture of continuous improvement by proactively sharing design work early and frequently for feedback and iteration.

• Lead or contribute to ongoing initiatives aimed at improving the team's overall design practices and methodologies.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design, emphasizing collaboration and contribution to both the product and the design practice itself. The mention of "assure high quality of the build" implies a need for strong communication skills to bridge the gap between design and development.

🎓 Skills & Qualifications

Education: While specific educational requirements are not detailed, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically preferred for Product Designer roles, especially within a FinTech context. A strong portfolio can often substitute for formal education.

Experience: 0-2 years of experience in Product Design, UX/UI Design, or a similar role, with a demonstrated ability to contribute to design systems and accessibility standards. Experience within the FinTech or financial services industry is a significant advantage.

Required Skills:

• Proficiency in product research methodologies and user discovery techniques.

• Expertise in creating user experience designs using a variety of lo-fidelity (e.g., wireframing) and hi-fidelity (e.g., prototyping) tools (e.g., Figma, Sketch, Adobe XD).

• Understanding of and experience with design systems, UI component libraries, and brand system integration.

• Strong knowledge of accessibility standards, particularly WCAG (Web Content Accessibility Guidelines).

• Excellent collaboration and communication skills to work effectively with Product Management and Engineering teams.

• Ability to contribute to and advocate for design best practices and continuous improvement initiatives.

Preferred Skills:

• Experience in the FinTech, Superannuation, or Managed Funds industries.

• Familiarity with Distributed Ledger Technology (DLT) concepts.

• Experience contributing to or building UI component libraries from scratch.

• Knowledge of user-centered design principles applied to complex financial platforms.

• Experience in designing for both web and mobile applications.

📝 Enhancement Note: The "0-2 years" experience level suggests that candidates with internships, co-op placements, or significant personal projects demonstrating core competencies will be considered. The emphasis on WCAG and design systems indicates a need for a structured and quality-focused approach to design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing at least 2-3 end-to-end product design projects, ideally within FinTech or a similarly regulated industry.

• Projects should demonstrate the candidate's ability to conduct product research, translate insights into user experience designs (lo-fi to hi-fi), and contribute to a design system.

• Include examples of how accessibility considerations (WCAG) were integrated into the design process and final deliverables.

• Showcase contributions to UI component libraries or brand systems, highlighting design consistency and scalability.

Process Documentation:

• Evidence of participation in product research and discovery activities, detailing methodologies used and insights gained.

• Examples of wireframes, user flows, prototypes, and final UI designs that illustrate problem-solving and user-centered design thinking.

• Documentation of contributions to a design system, including specific components created or improved.

• Case studies or examples demonstrating how accessibility standards were applied and validated.

• Examples of how design work was shared and iterated upon based on feedback from cross-functional teams.

📝 Enhancement Note: Candidates should prepare to walk through their portfolio during the interview process, explaining their design decisions and the rationale behind them, especially concerning user needs and business objectives within the FinTech context.

💵 Compensation & Benefits

Salary Range: For a Product Designer with 0-2 years of experience in Sydney, Australia, a competitive salary range for a contract role would typically fall between AUD $70,000 - $95,000 per annum, pro-rated for a 6-month contract. This estimate considers the cost of living in Sydney, the FinTech industry benchmark, and the contract nature of the position.

Benefits:

• Growth Opportunities: Over 20% of the team were promoted last year, indicating potential for career advancement within GROW Inc.

• ME Days: 3 additional wellness days per year.

• Birthday Leave: An extra day off on your birthday.

• Employee Share Option Program: Opportunity to benefit from the company's success.

• Parental Leave: 10 weeks of paid parental leave, with Superannuation contributions covered for the primary caregiver regardless of gender.

• Learning & Development Budget: Up to $500 per year for professional development.

• Hybrid Work Arrangement: Flexible work model combining remote and office-based work.

Working Hours: Typically 40 hours per week, with flexibility offered through the hybrid work arrangement. The contract duration is 6 months.

📝 Enhancement Note: The salary range is an estimation based on industry benchmarks for contract Product Designers in Sydney. Actual compensation will depend on the candidate's specific experience, skills, and negotiation. The benefits listed are significant for a contract role, suggesting GROW Inc. values employee wellbeing and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Australian FinTech, specifically focused on revolutionizing the Superannuation and Managed Funds industries through modern technology like Distributed Ledger Technology (DLT). This is a high-growth sector with significant disruption potential.

Company Size: GROW Inc. was founded in 2016 and has grown to a point where its technology is used by over 1 million Australians. While the exact employee count isn't specified, this scale suggests a company that has moved beyond startup phase and is now in a growth and expansion phase, likely with multiple teams and departments.

Founded: 2016. This indicates GROW Inc. is a relatively established FinTech company that has successfully navigated early-stage challenges and is now scaling its operations and product offerings.

Team Structure:

• The Product Design team likely operates within a Product department, collaborating closely with Product Management and Engineering.

• The structure emphasizes cross-functional collaboration, with designers working alongside developers and product managers to ensure cohesive product development.

Methodology:

• Data Analysis & Insights: The company's mission to improve financial wellbeing implies a data-driven approach, where user data and market insights inform product decisions.

• Workflow Planning & Optimization: The focus on revamping outdated administration platforms suggests a strong emphasis on process optimization and creating more efficient workflows for users and administrators.

• Automation & Efficiency: Leveraging modern technology like DLT points to a commitment to automation and efficiency gains in the wealth management sector.

Company Website: https://www.grow.inc/

📝 Enhancement Note: GROW Inc. positions itself as a "rebel with a cause," emphasizing authenticity, diversity, and a desire to make a significant impact. This suggests a culture that values innovation, challenging the status quo, and fostering an inclusive environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "Early Career" Product Designer, suitable for individuals with 0-2 years of professional experience. It offers a foundational opportunity to contribute to a growing FinTech company and develop skills in a critical area of product development.

Reporting Structure: The Product Designer will likely report to a Design Lead or Manager within the Product department. They will work closely with Product Managers and Software Engineers, forming part of a cross-functional product team.

Operations Impact: Product Designers at GROW Inc. have a direct impact on the user experience of financial platforms used by over 1 million Australians. Their work influences customer satisfaction, operational efficiency for wealth management companies, and ultimately, the financial wellbeing of users by making complex financial information more accessible and timely.

Growth Opportunities:

• Skill Development: Deepen expertise in UX/UI design, product research, accessibility (WCAG), and design systems within the FinTech domain.

• Career Progression: Potential to move into mid-level or senior Product Designer roles, or specialize in areas like UX Research or Design System management. The company's stated promotion rate (20% last year) is a strong indicator of internal growth potential.

• Industry Exposure: Gain valuable experience in the rapidly evolving FinTech and DLT sectors, building a strong foundation for future roles in tech and finance.

• Leadership Potential: Opportunity to lead design initiatives and contribute to the continuous improvement of design practices.

📝 Enhancement Note: The "ME Days," "Birthday Leave," and "Parental Leave" policies suggest a company that prioritizes employee wellbeing, which can contribute to a positive and sustainable work environment conducive to long-term growth.

🌐 Work Environment

Office Type: Hybrid Work Arrangement. This means the role combines remote work with in-office collaboration. The exact split of days in office is not specified but aligns with modern flexible work models.

Office Location(s): Sydney, New South Wales, Australia. While remote is possible, the hybrid model implies there is a physical office location in Sydney where collaboration and team meetings may occur.

Workspace Context:

• Collaborative Environment: The hybrid model encourages in-person collaboration for brainstorming sessions, design reviews, and team building, while remote work allows for focused individual work.

• Operations Tools & Technology: Access to modern design tools (Figma, Sketch, etc.), collaboration platforms, and the company's internal tech stack is expected.

• Team Interaction: Opportunities to interact with a diverse team of professionals in Product Management, Engineering, and other departments, fostering a rich learning environment.

Work Schedule: The standard working hours are 40 hours per week. The hybrid arrangement provides flexibility in managing one's schedule, balancing personal commitments with professional responsibilities, which is beneficial for deep work required in design tasks.

📝 Enhancement Note: The hybrid nature of the role is a key benefit, offering a balance between the flexibility of remote work and the collaborative advantages of an office environment, crucial for design roles that thrive on feedback and interaction.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess basic qualifications and design capabilities. A well-structured portfolio is key.

• Technical/Design Interview: This will likely involve a deep dive into portfolio projects, discussing design decisions, problem-solving approaches, and user-centered methodologies. Expect questions on UX principles, accessibility, and design systems.

• Case Study/Challenge: A practical design exercise, either take-home or live, to assess problem-solving skills, design thinking, and ability to work within constraints. This might involve critiquing an existing design, solving a specific user problem, or developing a feature concept.

• Cross-functional Collaboration Interview: Discussion with Product Managers and Engineers to assess communication, collaboration style, and ability to integrate design with development.

• Cultural Fit Interview: Assessment of alignment with GROW Inc.'s values (authenticity, diversity, impact) and working style.

Portfolio Review Tips:

• Showcase Process: Clearly articulate the problem, your role, the design process, key decisions, and outcomes for each project. Don't just show final screens.

• Highlight Impact: Quantify results where possible (e.g., improved conversion rates, user satisfaction scores, efficiency gains).

• Accessibility Focus: Dedicate specific sections or examples to how you've incorporated WCAG standards.

• Design System Contributions: If applicable, detail your involvement in creating or maintaining design systems.

• Tailor to GROW Inc.: If possible, subtly tailor your project selection or presentation to align with FinTech challenges and GROW's mission.

Challenge Preparation:

• Understand the Domain: Research GROW Inc., the FinTech industry, Superannuation, and Managed Funds. Understand common user pain points and design challenges in these areas.

• Practice Problem-Solving: Be ready to break down complex problems into smaller, manageable parts and propose user-centered solutions.

• Articulate Rationale: Be prepared to explain why you made certain design choices.

• Time Management: If given a take-home challenge, manage your time effectively to deliver a polished, well-reasoned solution.

📝 Enhancement Note: The absence of a cover letter requirement simplifies the application process, placing greater emphasis on the CV and portfolio to convey the candidate's suitability and personality.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe XD is essential.

• Design System Tools: Experience with tools for managing and contributing to design systems (e.g., Figma's component features, Storybook for UI components).

• Collaboration Platforms: Familiarity with tools like Slack, Microsoft Teams, Jira, or Confluence for team communication and project management.

Analytics & Reporting:

CRM & Automation:

• Basic understanding of how design impacts CRM systems and automated workflows within FinTech platforms would be advantageous, though not a primary requirement for this role.

📝 Enhancement Note: The core requirement is proficiency in modern design tools, with an emphasis on Figma being a common standard in many tech companies, including FinTech.

👥 Team Culture & Values

Operations Values:

• Rebels with a Cause: A drive to disrupt and innovate within the financial industry, challenging traditional methods.

• Authenticity & Diversity: Encouraging individuals to bring their whole selves to work, valuing diverse perspectives for better problem-solving.

• Impact-Driven: Focused on improving the financial wellbeing of Australians through their technology.

• Continuous Improvement: A commitment to refining design practices and product offerings through ongoing learning and iteration.

• Collaboration: Strong emphasis on working effectively across departments to achieve shared goals.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Management and Engineering, fostering a collaborative environment where ideas are shared freely.

• Feedback Culture: Encouraging early and frequent sharing of work to facilitate constructive feedback and iterative design.

• Knowledge Sharing: A culture that promotes learning from each other, sharing best practices, and contributing to collective growth.

📝 Enhancement Note: The company's emphasis on diversity and inclusion suggests an environment where different viewpoints are not only tolerated but actively sought after, leading to more robust and innovative solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of FinTech: Designing for Superannuation and Managed Funds involves navigating complex regulations, technical constraints, and diverse user needs (from novice investors to sophisticated administrators).

• Balancing Innovation with Compliance: The need to introduce modern technologies like DLT while adhering to strict financial industry regulations.

• Bridging the Gap: Effectively translating complex financial concepts into simple, intuitive user experiences.

• Rapid Growth Environment: Adapting to a fast-paced, scaling company where priorities can shift and new challenges emerge frequently.

Learning & Development Opportunities:

• Specialized FinTech Knowledge: Gaining deep insights into the Superannuation and Managed Funds sectors.

• DLT Exposure: Understanding the application of Distributed Ledger Technology in financial services.

• Advanced Design Skills: Enhancing expertise in areas like accessibility, design systems, and user research through practical application and the L&D budget.

• Career Pathing: Opportunities to grow into senior design roles or explore related fields within the company.

📝 Enhancement Note: The "6-month fixed-term contract" presents both a challenge and an opportunity. It requires candidates to quickly integrate and deliver value, while also offering a chance to gain significant experience in a high-demand industry within a shorter timeframe.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, regulated industry. How did you approach it, and what were the key challenges?" (Focus on process, research, and stakeholder management).

• "How do you ensure a design system remains scalable and maintainable while accommodating new features and evolving brand guidelines?" (Showcase understanding of design system principles and collaboration).

Company & Culture Questions:

• "Why are you interested in working in the FinTech industry, specifically in Superannuation and Managed Funds?" (Connect your passion to GROW Inc.'s mission).

• "How do you contribute to a diverse and inclusive team environment?" (Highlight your understanding of and commitment to GROW's values).

Portfolio Presentation Strategy:

• Storytelling: Frame your projects as narratives, detailing the problem, your journey, and the impact.

• Visuals: Use clear, high-quality visuals of your designs, wireframes, and prototypes.

• Conciseness: Be mindful of time; focus on the most impactful aspects of your work.

• Interaction: Be prepared to answer questions and engage in a dialogue about your design choices, not just present. Explain your thought process.

📝 Enhancement Note: For this role, demonstrating an understanding of the specific challenges within Australian Superannuation and Managed Funds will be highly beneficial. Researching common user pain points and regulatory considerations will aid in interview preparation.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Ensure your portfolio clearly showcases projects relevant to user experience design, design systems, and accessibility (WCAG). Highlight any FinTech or complex industry experience.

• CV Optimization: Tailor your CV to emphasize skills and experiences mentioned in the job description, such as product research, lo-fi/hi-fi design, and cross-functional collaboration. Use keywords like "FinTech," "UX/UI," "WCAG," and "Design System."

• Presentation Practice: Rehearse walking through 1-2 key portfolio projects, focusing on your process, decision-making, and the impact of your design solutions. Be ready to discuss your approach to accessibility and design systems.

• Company Research: Research GROW Inc.'s mission, values, and the FinTech landscape in Australia. Understand their use of DLT and their commitment to improving financial wellbeing.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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