Product Designer

📍 Job Overview

Job Title: Product Designer - Global Sportsbook & Trading Company: Flutter International Location: Sofia, Bulgaria Job Type: OTHER Category: Product Design / UX/UI Date Posted: 2025-08-13 Experience Level: Mid-Level (3+ years) Remote Status: On-site

🚀 Role Summary

• Spearhead the end-to-end design process for innovative product features within the Global Sportsbook & Trading division, ensuring exceptional user experiences that drive engagement and satisfaction.
• Foster strong cross-functional partnerships with Product Managers, Engineers, Researchers, and Trading Specialists to collaboratively solve complex challenges and deliver high-impact, user-centric solutions.
• Champion the evolution and adoption of a shared design system, ensuring consistency, scalability, and quality across a diverse portfolio of digital products.
• Drive user-centered design principles through proactive user research, usability testing, and the iterative refinement of design solutions based on actionable feedback.

📝 Enhancement Note: While the raw data lists "OTHER" for employment type, the role of Product Designer in a global technology company typically aligns with full-time employment. The responsibilities clearly indicate a significant role in product development lifecycle, suggesting a core team member position.

📈 Primary Responsibilities

• Lead the complete product design lifecycle from initial concept ideation, through detailed wireframing and prototyping, to final UI design and delivery, ensuring a seamless user journey.
• Conduct thorough user research, including interviews, surveys, and usability testing, to gather critical insights that inform design decisions and validate proposed solutions.
• Develop and maintain high-fidelity interactive prototypes to effectively communicate design concepts and user flows to stakeholders and development teams.
• Collaborate closely with product management to define product requirements, user stories, and design specifications, ensuring alignment with business objectives and user needs.
• Partner with engineering teams to ensure accurate implementation of designs, providing clear design specifications, assets, and ongoing support throughout the development sprints.
• Contribute to and actively participate in the enhancement of the company's design system, advocating for best practices in component design, accessibility, and pattern consistency.
• Facilitate design critique sessions, providing constructive feedback and actively incorporating feedback from peers and stakeholders to elevate the quality of design output.
• Advocate for user needs and best practices within the product development process, balancing user experience goals with technical feasibility and business requirements.

📝 Enhancement Note: The role emphasizes end-to-end design ownership and cross-functional collaboration, typical for a mid-level Product Designer. The mention of "ambiguity" and "systems thinking" suggests an expectation for designers who can navigate complex problem spaces and contribute to scalable design solutions, rather than just executing visual designs.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design (e.g., Graphic Design, Interaction Design, UX Design), Human-Computer Interaction, or a related field is often preferred for foundational understanding. Equivalent practical experience will also be strongly considered. Experience: A minimum of 3 years of professional experience in product design, UX design, or UI design, with a proven track record of delivering user-centered digital products within a cross-functional team environment.

Required Skills:

• User-Centered Design: Demonstrated ability to champion end-user needs, leveraging qualitative and quantitative data to inform and validate design decisions.
• Portfolio: A strong, compelling portfolio showcasing a robust design process, exceptional craft, and demonstrable impact on product success and user experience.
• Problem Solving: Proven capability to frame and solve complex, open-ended design challenges through creative thinking and analytical approaches.
• Design Systems: Experience working with or contributing to the development and maintenance of design systems, ensuring consistency and scalability.
• User Testing & Iteration: Hands-on experience planning, conducting, and analyzing user testing sessions to drive iterative improvements in product design.
• Prototyping & Design Tools: Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• Communication: Excellent verbal and written communication skills, with the ability to articulate design rationale clearly and adapt communication style for diverse audiences.
• Collaboration: A highly collaborative approach, with a genuine interest in advancing design practices and working effectively within a cross-functional team.

Preferred Skills:

• Experience in the iGaming or Sports Betting industry, understanding the unique user behaviors and market dynamics.
• Familiarity with agile development methodologies and working within scrum teams.
• Experience designing for complex systems or platform products.
• Knowledge of accessibility standards (WCAG) and best practices for inclusive design.
• Experience with user research methodologies beyond usability testing, such as contextual inquiry or diary studies.

📝 Enhancement Note: The requirement for "3+ years' experience" and the emphasis on portfolio, problem-solving, and design systems suggest a need for a designer who can operate with a degree of autonomy and contribute strategically to the product's evolution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Process Documentation: Clearly illustrate your approach to user research, ideation, wireframing, prototyping, user testing, and final UI design for at least 2-3 significant projects.
• Problem/Solution Framing: Demonstrate how you identified user pain points or business challenges and how your design solutions effectively addressed them.
• Impact & Results: Quantify the impact of your designs wherever possible, using metrics related to user engagement, conversion rates, task completion, or user satisfaction.
• System Thinking: Showcase examples where you considered scalability, consistency, and the broader product ecosystem in your design decisions, ideally referencing design system contributions.
• Craftsmanship: Present high-fidelity mockups and prototypes that exhibit strong visual design principles, attention to detail, and a polished user interface.

Process Documentation:

• Workflow Design: Evidence of designing user flows and information architecture for complex product features or platforms.
• Iterative Improvement: Case studies detailing how user feedback and testing informed design iterations and led to improved outcomes.
• Cross-functional Handoff: Examples of how you effectively communicated design specifications and collaborated with engineering for implementation.

📝 Enhancement Note: The explicit request for a portfolio highlighting "skills, process, and recent projects" indicates that candidates will be evaluated not just on final visuals, but on their ability to articulate their thought process, problem-solving approach, and the measurable impact of their design work.

💵 Compensation & Benefits

Salary Range: While a specific range is not provided, for a Product Designer with 3+ years of experience in Sofia, Bulgaria, the estimated annual salary typically falls between 60,000 BGN and 100,000 BGN (approximately €30,000 - €50,000). This can vary based on the depth of experience, specific skill set, and the candidate's negotiation.

Benefits:

• Performance Bonus: Discretionary annual performance bonus, rewarding individual and company achievements.
• Generous Paid Leave: 30 days of paid annual leave, providing ample opportunity for rest and rejuvenation.
• Comprehensive Health Coverage: Health and Dental Insurance for the employee, their partner, and children residing at the same address.
• Life and Disability Protection: Personal life insurance and disability coverage for added financial security.
• Personal Development: A personal interest allowance to support hobbies and new learning experiences.
• Continuous Learning: Up to 2,000 BGN for external learning, 4 dedicated learning "Power Hours" per month, full access to Udemy and Mindtools, and in-house leadership programs.
• Family Support: A cash gift of 1,000 BGN for new additions to the family.
• Parental Leave: 26 weeks of primary carer leave at 100% pay and 4 weeks of secondary carer leave at 100% pay.
• Wellness: A sports card membership valid across Bulgaria.
• Perks: Discounts on various services and monthly food vouchers.

Working Hours: The role is structured around a standard 40-hour work week, with flexibility often available to accommodate project deadlines and personal needs, typical for creative and product-focused roles.

📝 Enhancement Note: The extensive benefits package, including significant learning and development support, parental leave, and health coverage for families, indicates a strong employer commitment to employee well-being and long-term career growth. The salary estimate is based on general market data for mid-level tech roles in Sofia, Bulgaria.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sports Betting & iGaming, a dynamic and fast-paced sector within the broader entertainment and technology industry. Flutter International operates globally, focusing on providing engaging and responsible gaming experiences. Company Size: Flutter Entertainment is a large global organization with over 8,000 employees across 28 offices worldwide. Flutter Functions, as part of this group, likely comprises a significant division with hundreds of colleagues dedicated to specific functions like Sportsbook & Trading. This size offers opportunities for scale, but also requires efficient internal processes and clear communication. Founded: Flutter Entertainment has a history dating back to 1999, evolving through mergers and acquisitions to become a market leader. This long history suggests a stable company with established processes, but also a culture that embraces innovation and adaptation.

Team Structure:

• Division: Global Sportsbook & Trading team, a critical function within Flutter Functions, supporting various global brands.
• Department: Design team, likely integrated within product squads or working closely with product and engineering.
• Reporting: The Product Designer will report to a Design Lead or Head of Design within the Sportsbook & Trading division, and will work closely with Product Managers and Engineering Leads within their assigned squads.
• Collaboration: Expect close collaboration with product managers, engineers, researchers, trading specialists, and potentially marketing or data analytics teams.

Methodology:

• Agile Practices: Likely utilizes agile methodologies (e.g., Scrum, Kanban) for product development, requiring designers to be adaptable and responsive to changing priorities.
• Data-Informed Design: Emphasizes a data-driven approach, integrating quantitative and qualitative data to inform design decisions and measure impact.
• Design System Driven: Relies on a robust design system for consistency, efficiency, and scalability across products.
• User-Centricity: Deeply committed to understanding and advocating for the user throughout the product development lifecycle.

Company Website: https://www.flutter.com/ (and specific brand sites)

📝 Enhancement Note: The company's position as a FTSE 100 and NYSE-listed entity underscores its scale, stability, and commitment to corporate governance and transparency. The focus on "Functions" suggests a shared services model supporting multiple brands, implying a need for designers who can adapt to different brand needs while maintaining core design standards.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, requiring a solid foundation in design principles, tool proficiency, and at least 3 years of hands-on experience. It involves leading design for specific features and contributing to the broader design system and community. Reporting Structure: The Product Designer will report to a design leadership role within the Global Sportsbook & Trading division. They will operate within cross-functional product squads, reporting functionally to the design lead and collaborating closely with product and engineering counterparts. Operations Impact: The Product Designer's work directly influences the user experience of millions of customers across various sports betting brands. By creating intuitive, engaging, and efficient interfaces, they contribute significantly to customer acquisition, retention, satisfaction, and ultimately, revenue generation and brand loyalty. Their designs are crucial for presenting complex betting propositions and managing user interaction with trading systems.

Growth Opportunities:

• Skill Specialization: Develop expertise in specific areas of UX/UI design, such as interaction design, information architecture, user research, or design systems.
• Leadership Development: Progress into Senior Product Designer roles, potentially leading design for major product initiatives or mentoring junior designers.
• Cross-Functional Mastery: Deepen understanding of product management, engineering processes, and trading operations, enabling more holistic product contributions.
• Design System Ownership: Become a key contributor or owner of the design system, influencing its direction and adoption across the organization.
• Industry Exposure: Gain deep experience within the dynamic iGaming and Sports Betting industry, a sector known for rapid innovation and user engagement.

📝 Enhancement Note: The emphasis on learning and development, coupled with the company's global presence, suggests ample opportunities for career advancement, both within the design function and potentially into product management or leadership roles within Flutter.

🌐 Work Environment

Office Type: The role is based in Sofia, Bulgaria, and is described as "On-site," indicating a physical office presence. This suggests a collaborative office environment designed to foster teamwork and knowledge sharing. Office Location(s): Sofia, Bulgaria. Specific office details would typically be provided during the interview process, but it's expected to be a modern workspace conducive to creative and technical collaboration.

Workspace Context:

• Collaborative Spaces: Likely includes open-plan areas, meeting rooms, and potentially dedicated brainstorming spaces to facilitate team interaction and design discussions.
• Tools & Technology: Access to industry-standard design and prototyping software, as well as collaboration tools (e.g., Slack, Jira, Confluence) for seamless communication and project management.
• Team Interaction: Frequent opportunities for direct interaction with product managers, engineers, researchers, and other designers for critiques, brainstorming sessions, and pair design activities.

Work Schedule: A standard 40-hour work week is expected, with the potential for flexible working arrangements to accommodate project needs and ensure work-life balance, common in tech environments.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, which can be beneficial for design roles requiring extensive whiteboarding, brainstorming, and real-time feedback sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Talent Acquisition will typically review your application, focusing on your resume and portfolio link. Ensure your resume highlights relevant experience and skills matching the job description.
• Hiring Manager/Design Lead Interview: A discussion focused on your experience, design philosophy, approach to problem-solving, and understanding of user-centered design principles. Expect questions about your portfolio projects.
• Design Challenge/Portfolio Review: A more in-depth session where you'll present your portfolio, walk through key projects, discuss your design process, and potentially tackle a small design exercise or case study. This is where you demonstrate your "craft, process, and impact."
• Cross-Functional Interview: An opportunity to meet with Product Managers and Engineers from the team to assess your collaboration style, communication skills, and ability to work effectively in a cross-functional environment.
• Final Interview: May involve a discussion with senior leadership to assess cultural fit and overall alignment with the company's vision and values.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest projects that best showcase your skills and process relevant to this role. Prioritize projects with measurable impact.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you encountered, your design decisions, and the final outcome/impact.
• Highlight Process: Don't just show final screens. Include sketches, wireframes, user flows, research insights, and testing results to demonstrate your thinking.
• Quantify Impact: Use data and metrics to back up your claims about the success of your designs.
• Design System Examples: If you have experience with design systems, showcase how you've contributed to or utilized them.
• Practice Your Presentation: Be prepared to talk through your portfolio confidently and answer detailed questions about your work.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with sports betting and iGaming products, common user journeys, and potential design challenges in this space.
• Review Design Principles: Refresh your knowledge of UX/UI best practices, accessibility standards, and design system principles.
• Practice Problem Framing: Be ready to break down ambiguous problems, ask clarifying questions, and outline a design approach.
• Think Systemically: Consider how your solutions fit into a larger product ecosystem and how they can be scaled.

📝 Enhancement Note: The explicit mention of a portfolio review and the need to highlight "skills, process, and recent projects" means candidates must prepare a strong visual and narrative presentation of their work, focusing on demonstrable impact and a clear design methodology.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, or similar industry-standard tools are essential for creating wireframes, mockups, and interactive prototypes.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, or similar for task management, documentation, and team communication.
• Communication: Slack, Microsoft Teams, or similar for real-time team communication.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) is beneficial for understanding user behavior and measuring design impact, although direct analysis may be handled by specific teams.
• Dashboarding tools (e.g., Tableau, Power BI) might be used by product teams to track KPIs that designers contribute to.

CRM & Automation:

• While not directly managing CRM or automation, an understanding of how user data is managed and how marketing/product features are automated can inform design decisions for seamless user journeys.

📝 Enhancement Note: Proficiency in at least one major design and prototyping tool is a non-negotiable requirement. Experience with collaborative tools used in agile environments is also highly valued.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, with a constant focus on understanding and advocating for the end-user's needs and experience.
• Collaboration: Strong emphasis on teamwork, open communication, and mutual support across product, engineering, and design disciplines.
• Data-Informed: Decisions are guided by data and insights, ensuring that design choices are validated and have measurable impact.
• Continuous Improvement: A culture that encourages learning, experimentation, and iterative refinement of both products and processes.
• Ownership & Accountability: Designers are expected to take ownership of their work, from concept to delivery, and be accountable for the outcomes.
• Innovation: Encouragement to explore new ideas, challenge the status quo, and find creative solutions to complex problems.

Collaboration Style:

• Cross-Functional Partnership: Designers work seamlessly within squads alongside Product Managers and Engineers, fostering a shared understanding and ownership of product goals.
• Open Critique: Regular design critique sessions are held to provide and receive constructive feedback, promoting a culture of learning and design excellence.
• Knowledge Sharing: Emphasis on sharing learnings, best practices, and insights within the design team and the broader product organization.
• Proactive Communication: Maintaining open and transparent communication channels with all stakeholders to ensure alignment and address potential issues early.

📝 Enhancement Note: The company's commitment to diversity and inclusion, as stated in their equal opportunities policy, suggests a culture that values different perspectives and strives for an inclusive environment where all employees can thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: The role requires designers to be comfortable working in environments with evolving requirements and open-ended problems, using research and systems thinking to drive clarity.
• Balancing Stakeholder Needs: Effectively balancing user needs with business objectives, technical constraints, and the diverse requirements of different sports betting brands.
• Scalability of Design: Ensuring design solutions are scalable and adaptable across various products and platforms within Flutter's extensive portfolio.
• Pace of the Industry: Keeping up with the rapid pace of innovation and user expectation changes within the competitive iGaming and Sports Betting market.

Learning & Development Opportunities:

• Specialized Training: Access to extensive learning resources like Udemy, Mindtools, and external learning support to deepen UX/UI expertise.
• Mentorship: Opportunities to learn from experienced design leaders and peers within Flutter's global network.
• Cross-Disciplinary Learning: Gaining insights into product management, trading operations, and engineering through close collaboration.
• Design System Mastery: Potential to become a subject matter expert in design systems, a highly sought-after skill in the industry.

📝 Enhancement Note: The challenges presented are typical for product design roles in fast-growing tech companies, particularly those operating in dynamic industries. The company's investment in learning and development directly addresses these challenges by equipping designers with the skills and knowledge needed to succeed.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your process for designing a new feature, from initial concept to final handover. How do you incorporate user feedback?" (Prepare a case study that clearly outlines these steps).
• Problem Solving: "Describe a complex design problem you faced and how you approached solving it. What was your thought process?" (Think about a challenging project and articulate your analytical and creative approach).
• Design Systems: "What is your experience with design systems? How do you contribute to or utilize them?" (Be ready to discuss the benefits and challenges of design systems and your specific contributions).
• Collaboration: "How do you collaborate with Product Managers and Engineers? Describe a time you had a disagreement with a stakeholder and how you resolved it." (Focus on communication, negotiation, and finding common ground).
• User Advocacy: "How do you ensure user needs are met while also considering business goals and technical constraints?" (Discuss your methods for balancing these competing priorities).

Company & Culture Questions:

• "What interests you about Flutter International and the Sportsbook & Trading division?" (Research Flutter's brands, mission, and recent news).
• "How do you stay updated with design trends and best practices in the iGaming industry?" (Show genuine interest and proactive learning).
• "How do you contribute to a positive and collaborative team environment?" (Highlight your teamwork and communication skills).

Portfolio Presentation Strategy:

• Structure: Start with a brief overview of your role and the project's objective. Then, detail the problem, your research and ideation, key design decisions with rationale, prototypes, testing results, and the final impact.
• Visuals: Use clear, high-quality visuals. Annotate your designs to explain specific elements or decisions. Embed interactive prototypes if possible.
• Storytelling: Frame your projects as narratives that highlight your problem-solving abilities and design thinking.
• Metrics: Clearly present any quantifiable results or positive outcomes achieved through your designs.
• Conciseness: Be mindful of time. Practice presenting your key projects within a defined timeframe.

📝 Enhancement Note: Candidates should prepare to articulate their process and rationale clearly, demonstrating not just design skill but also strategic thinking, problem-solving capabilities, and a collaborative mindset. Understanding Flutter's business and its user base will be crucial for demonstrating relevance.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided Workday link, ensuring your resume and portfolio are up-to-date and readily accessible.
• Portfolio Customization: Tailor your portfolio presentation to highlight projects that demonstrate end-to-end design ownership, strong UX/UI craft, and measurable impact, ideally relating to complex digital products or platforms.
• Resume Optimization: Ensure your resume clearly articulates your 3+ years of relevant experience, emphasizing key skills such as user-centered design, problem-solving, design systems, and cross-functional collaboration, using keywords from the job description.
• Interview Preparation: Thoroughly review the common interview questions and practice presenting your portfolio projects using the STAR method (Situation, Task, Action, Result) to showcase your experience effectively.
• Company Research: Gain a deep understanding of Flutter International, its various brands, and the Sportsbook & Trading division's role within the company, paying attention to their commitment to responsible gaming and user experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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