Product Designer

📍 Job Overview

Job Title: Product Designer Company: Crypto.com Location: Taipei, Taiwan Job Type: Full-Time Category: Product Design / UX/UI Date Posted: September 30, 2025 Experience Level: Mid-Senior (5-10 years) Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end design initiatives for complex, high-quality digital products across both web and mobile platforms, with a strong emphasis on user-centered solutions that demand clarity, speed, and trust.
• Drive product strategy by translating intricate or technical problems into intuitive, scalable user experiences, ensuring a high bar for visual quality, interaction detail, and overall craftsmanship.
• Leverage user research and insights to inform design decisions, fostering close collaboration with product and engineering teams to influence product direction and execution.
• Design for a rapidly evolving crypto and financial ecosystem, requiring a deep understanding of user needs in areas like trading, investing, and decentralized finance (DeFi).
• Operate with a high degree of ownership, curiosity, and initiative within a fast-paced, often ambiguous environment where tangible impact is paramount.

📝 Enhancement Note: This role is positioned as a senior individual contributor, requiring not just design execution but also strategic product thinking and the ability to influence cross-functional stakeholders. The emphasis on "setting a high bar" and "leading end-to-end initiatives" suggests a need for a designer who can operate autonomously and drive significant product outcomes.

📈 Primary Responsibilities

• Own and execute the complete product design lifecycle for complex digital products, from initial user research and ideation through to high-fidelity prototyping and final production-ready assets.
• Develop intuitive, scalable, and user-friendly interfaces for both web and mobile applications, ensuring seamless experiences across diverse devices and platforms.
• Translate complex technical concepts and data-heavy workflows into clear, approachable, and easily navigable user interfaces.
• Conduct and utilize user research, A/B testing, and analytics data to iterate rapidly on designs, optimizing for user satisfaction, conversion rates, and business objectives.
• Maintain and evolve a scalable design system, ensuring consistency, efficiency, and high visual quality across all product touchpoints.
• Partner closely with product managers, engineers, and other cross-functional teams to ensure shared understanding, alignment on design strategy, and successful product delivery.
• Champion user-centered design principles throughout the organization, advocating for user needs and ensuring accessibility standards are met.
• Contribute to product strategy by identifying opportunities for innovation and improvement based on user insights and market trends within the crypto and financial technology space.

📝 Enhancement Note: The responsibilities clearly outline an expectation for a designer to manage multiple facets of the design process, from strategic input to detailed execution. The mention of "data-heavy workflows" and "complex concepts" indicates a need for a designer comfortable with intricate information architecture and problem-solving.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for roles at this level, demonstrating a foundational understanding of design principles and user behavior.

Experience: 5-10 years of progressive experience in product design, with a proven track record of leading end-to-end design initiatives for sophisticated digital products across web and mobile.

Required Skills:

• Mastery of the full product design process, encompassing user research, ideation, wireframing, prototyping, user testing, and visual design.
• Expert proficiency in industry-standard design and prototyping tools, with a strong emphasis on Figma for creating complex designs, managing design systems, and facilitating collaboration.
• Deep understanding of responsive and mobile-first design principles, ensuring optimal user experiences across all devices.
• Proven ability to design for data-heavy and complex workflows, translating intricate technical concepts into intuitive and accessible interfaces.
• Strong visual design skills with a keen eye for detail, including expertise in typography, color theory, layout, and visual hierarchy.
• Experience in developing and maintaining scalable design systems to ensure consistency and efficiency across products.
• Excellent communication and collaboration skills, with the ability to articulate design decisions clearly and build alignment with cross-functional teams (Product, Engineering, Marketing).
• Demonstrated ability to iterate rapidly based on user feedback, analytics, and cross-team input while upholding high standards of quality.
• A strong portfolio showcasing a range of high-quality digital product designs, problem-solving approaches, and demonstrable impact.

Preferred Skills:

• Prior experience designing for cryptocurrency platforms (e.g., CEX, DEX, wallets, DeFi) or a strong personal understanding of financial tools, trading, and investment platforms.
• Familiarity with user research methodologies and the ability to translate research findings into actionable design improvements.
• Understanding of accessibility standards (WCAG) and best practices for inclusive design.
• Experience working in fast-paced, agile environments with evolving requirements.
• A proactive and self-motivated approach, demonstrating curiosity, ownership, and initiative in ambiguous situations.

📝 Enhancement Note: The "5-10 years" experience level, combined with "Mastery of the full product design process" and "Expert proficiency in Figma," points towards a senior or lead designer role. The preference for crypto/finance experience is a significant differentiator for this specific role at Crypto.com.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects that demonstrate a strong grasp of user research, problem definition, ideation, wireframing, high-fidelity prototyping, and final visual design.
• Clearly articulate the "why" behind design decisions, including the user problems addressed, the strategic thinking involved, and the user insights that guided the process.
• Highlight projects that involved designing for complex workflows or data-heavy interfaces, illustrating your ability to simplify complexity.
• Present examples of successful collaboration with product and engineering teams, showing how you contributed to the development and launch of digital products.
• Include case studies that demonstrate measurable impact, such as improvements in user engagement, conversion rates, task completion, or overall user satisfaction.

Process Documentation:

• For each project presented, outline the specific design process followed, including methodologies used for user research, ideation, and validation.
• Provide examples of how you have utilized user feedback, analytics, and A/B testing results to iterate and refine designs.
• Demonstrate experience in creating and utilizing design systems, showcasing how they contribute to product consistency and design efficiency.
• Explain your approach to collaborating with engineering teams to ensure accurate implementation of designs and to address technical constraints.

📝 Enhancement Note: For a product design role, a robust portfolio is paramount. The emphasis here is on demonstrating a complete design process, strategic thinking, and measurable impact, rather than just a collection of aesthetic mockups. The inclusion of crypto/finance experience in the portfolio is a strong plus.

💵 Compensation & Benefits

Salary Range: Given the location (Taipei, Taiwan), experience level (5-10 years), and the company's standing in the tech/fintech industry, a competitive salary range can be estimated. For a mid-senior Product Designer in Taipei, salaries can range from TWD 1,200,000 to TWD 2,200,000 annually, depending on specific experience, qualifications, and the company's compensation philosophy. For a company like Crypto.com, which operates globally and in a high-demand sector, salaries are likely to be at the higher end of or above this range.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).
• Generous paid time off (PTO) and public holidays, aligned with Taiwanese labor laws and potentially enhanced by company policy.
• Opportunities for professional development, including access to training, conferences, and learning resources.
• Potential for stock options or performance-based bonuses, common in high-growth tech companies.
• Employee assistance programs and wellness initiatives.
• Hybrid work arrangements offering flexibility.
• Opportunities to work on cutting-edge products in the rapidly growing cryptocurrency and blockchain industry.

Working Hours: The standard working hours are likely to be around 40 hours per week, with flexibility often provided through the hybrid work arrangement. Core business hours will likely require availability for collaboration with international teams.

📝 Enhancement Note: Salary estimates are based on general market data for Product Designers in Taipei, Taiwan, with adjustments for the specified experience level and the global nature and industry of Crypto.com. Benefits packages are typical for international tech companies operating in Taiwan.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cryptocurrency, Blockchain Technology, Financial Services, Fintech. Crypto.com operates at the intersection of these rapidly evolving sectors, aiming to be a global leader in the digital asset space. This means a culture that is often fast-paced, innovative, and focused on disruption.

Company Size: Crypto.com is a large, globally distributed organization. With a significant number of employees (hundreds to thousands), it offers opportunities for impact within a structured environment, alongside potential for career growth and specialization.

Founded: Crypto.com was founded in 2016. This relatively young age, combined with its rapid growth, suggests a culture that is dynamic, adaptable, and focused on scaling quickly to meet market demands.

Team Structure:

• The Product Design team is likely part of a larger Product or Engineering organization. It may consist of specialized sub-teams focusing on different product areas (e.g., exchange, wallet, DeFi, payments) or user journeys.
• Reporting structures will likely involve a Design Lead or Head of Product Design, with designers collaborating closely with Product Managers and Engineering Leads for specific product initiatives.
• Cross-functional collaboration is essential, with designers working hand-in-hand with product, engineering, marketing, legal, and compliance teams to bring products to market successfully.

Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and A/B testing to inform design decisions and measure impact.
• Agile Development: Iterative design and development cycles, with a focus on rapid prototyping and continuous improvement.
• User-Centricity: A core principle of understanding and prioritizing user needs and experiences in all design efforts.
• Global Collaboration: Designing for a diverse, international user base requires cultural awareness and the ability to work effectively with distributed teams.

Company Website: Crypto.com

📝 Enhancement Note: Given Crypto.com's industry, the company culture is expected to be dynamic, demanding, and focused on innovation. The hybrid work arrangement suggests a balance between in-office collaboration and remote flexibility.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior to Senior individual contributor level (5-10 years of experience). It requires a high degree of autonomy, strategic thinking, and the ability to lead complex design projects from conception to completion. The designer is expected to be a key contributor to product strategy and execution, not just an executor of tasks.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Product Design, or potentially a Senior Product Manager, depending on the specific team structure within Crypto.com. They will work collaboratively within cross-functional product teams.

Operations Impact: The Product Designer will have a direct and significant impact on the user experience of millions of Crypto.com users globally. Their work will influence user adoption, retention, satisfaction, and ultimately, the company's success and reputation in the competitive cryptocurrency market. Effective design directly translates to trust and engagement, critical factors in the fintech and crypto space.

Growth Opportunities:

• Lead Designer/Principal Designer: Progression to leading larger, more complex product initiatives or taking on a principal-level role with broader strategic influence.
• Design Management: Opportunity to move into a management track, leading a team of designers, mentoring junior talent, and shaping the design function.
• Specialization: Deepen expertise in specific areas such as UX research, interaction design, visual design, or design systems.
• Cross-Functional Leadership: Develop skills in product strategy, influencing roadmaps, and driving cross-departmental alignment.
• Industry Expertise: Become a subject matter expert in the rapidly evolving crypto and fintech design landscape.

📝 Enhancement Note: The career path for a Product Designer at a company like Crypto.com often involves both deepening technical/design craft and expanding into leadership or strategic roles. The "5-10 years" experience range suggests a candidate ready for significant responsibility and impact.

🌐 Work Environment

Office Type: Crypto.com is a global company with offices in various locations. The Taipei office is likely a modern, collaborative workspace designed to foster innovation and teamwork among its employees.

Office Location(s): Taipei, Taiwan. Specific details about office amenities and accessibility would need to be confirmed directly, but major tech hubs in Taipei typically offer good public transport links.

Workspace Context:

• Collaborative Spaces: The office environment will likely feature open-plan areas, meeting rooms, and breakout spaces designed to encourage spontaneous collaboration and brainstorming among design, product, and engineering teams.
• Technology & Tools: Employees will have access to high-performance workstations and the latest design software, including Figma, and potentially other collaboration and project management tools.
• Team Interaction: Regular team syncs, design critiques, and cross-functional project meetings will be integral to the daily workflow, fostering a strong sense of team cohesion.

Work Schedule: A hybrid work schedule is specified, indicating a blend of in-office days for collaboration and remote work for focused individual tasks. This offers flexibility while ensuring essential face-to-face interaction. Standard working hours will likely require availability for communication with global teams.

📝 Enhancement Note: The "Hybrid" work arrangement is a key aspect of the work environment, balancing the need for in-person collaboration with the benefits of remote flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Design Exercise: A more in-depth discussion with a hiring manager or senior designer, where you'll walk through your portfolio. This may be followed by a take-home design challenge or an in-person/virtual whiteboard exercise focused on problem-solving and design thinking.
• Cross-Functional Interviews: Meetings with Product Managers and Engineers to evaluate collaboration skills, communication, and understanding of technical constraints.
• Final Round: Potentially an interview with a senior leader (e.g., Head of Design, CPO) to assess strategic alignment, leadership potential, and overall suitability for the role and company culture.

Portfolio Review Tips:

• Storytelling: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the impact of your work.
• Focus on Impact: Quantify results whenever possible (e.g., "increased conversion by X%", "reduced task completion time by Y minutes").
• Showcase Process: Don't just show final screens; include wireframes, user flows, research findings, and iterations to demonstrate your thought process.
• Tailor to Crypto.com: Highlight projects that demonstrate experience with complex data, financial tools, or user needs in regulated or trust-sensitive environments. If you have crypto experience, make it prominent.
• Visual Polish: Ensure your portfolio is well-organized, visually appealing, and easy to navigate.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the requirements of any design challenge. Ask clarifying questions if needed.
• Think Aloud: During live exercises, verbalize your thought process, assumptions, and decision-making criteria.
• Focus on Strategy: Demonstrate strategic thinking about user needs, business goals, and technical feasibility, not just aesthetic execution.
• Consider Edge Cases: Show that you think about the broader implications and potential issues of your design solutions.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also strategic thinking, collaboration abilities, and suitability for the fintech/crypto industry. A strong portfolio that tells a compelling story is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert proficiency is a mandatory requirement for design, prototyping, and collaboration. This is the core tool for the role.
• Prototyping Tools: In-depth knowledge of Figma's prototyping capabilities is essential. Experience with other tools like InVision or Adobe XD might be beneficial but Figma is central.
• Design Systems: Experience in creating, managing, and utilizing design systems is critical for ensuring product consistency and design efficiency at scale.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or similar platforms to understand user behavior and inform design decisions.
• A/B Testing Tools: Experience with tools that facilitate A/B testing to validate design hypotheses and optimize user flows.

CRM & Automation:

• While not directly a designer's primary tool, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms integrate with user interfaces and contribute to the overall customer journey can be beneficial context.

📝 Enhancement Note: Figma is explicitly called out as a mandatory tool, and expert proficiency is expected. This highlights its central role in the company's design workflow.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring that all design decisions prioritize the user experience.
• Excellence & Craftsmanship: A dedication to high-quality design, paying meticulous attention to detail in visual design, interaction, and usability.
• Innovation & Agility: Embracing new ideas, technologies, and methodologies to stay ahead in a rapidly evolving industry.
• Collaboration & Transparency: Open communication and teamwork across departments to achieve shared goals and build effective products.
• Ownership & Accountability: Taking responsibility for design outcomes and driving projects to successful completion.

Collaboration Style:

• Cross-Functional Partnership: Designers are expected to work closely and collaboratively with product managers, engineers, researchers, and other stakeholders, fostering a shared understanding and ownership of product development.
• Design Critiques: A culture of constructive feedback and peer review within the design team to elevate the quality of work and share knowledge.
• Data-Informed Discussions: Design decisions are often supported by data and user insights, leading to more objective and productive discussions with stakeholders.

📝 Enhancement Note: The values emphasize a blend of creative excellence, user focus, and pragmatic execution, crucial for a company in the fast-paced fintech and crypto space.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving Industry: The cryptocurrency and fintech landscape changes quickly, requiring designers to constantly adapt to new technologies, regulations, and user expectations.
• Balancing Innovation with Trust: Designing for a sector where trust and security are paramount means navigating complex requirements while still creating intuitive and user-friendly experiences.
• Global User Base: Designing for a diverse, international audience with varying cultural backgrounds, technical literacy, and regulatory environments presents unique challenges.
• Ambiguity and Fast Pace: Thriving in a fast-paced, often ambiguous startup-like environment within a large organization requires resilience, adaptability, and strong problem-solving skills.

Learning & Development Opportunities:

• Deep Dive into Fintech/Crypto: Gain specialized knowledge and expertise in designing for complex financial products and blockchain technology.
• Advanced Design Skills: Opportunities to hone skills in areas like advanced interaction design, complex data visualization, or building sophisticated design systems.
• Leadership Development: Potential to take on lead roles on major projects, mentor junior designers, or transition into management.
• Industry Exposure: Attend relevant industry conferences, workshops, and engage with the broader design and crypto communities.

📝 Enhancement Note: The challenges are inherent to the industry and the company's growth phase, offering significant learning opportunities for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, data-heavy workflow. How did you approach it, and what was the outcome?" (Focus on simplification, clarity, and user needs.)
• "How do you balance user needs with business objectives and technical constraints in your design process?" (Showcase strategic thinking and collaboration.)
• "Walk us through a project from your portfolio where you significantly influenced product strategy or direction." (Demonstrate leadership and impact.)
• "How do you approach user research, and how have you used research insights to drive design decisions?" (Highlight your user-centric methodology.)

Company & Culture Questions:

• "Why are you interested in Crypto.com and the cryptocurrency space specifically?" (Show genuine interest and understanding of the industry's impact.)
• "How do you handle ambiguity and fast-paced environments?" (Relate to the company's dynamic nature.)
• "Describe your ideal collaboration style with product managers and engineers." (Emphasize teamwork and effective communication.)
• "How do you ensure your designs are accessible and inclusive for a global audience?" (Showcase awareness of best practices.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project, clearly stating the problem, your role, the process, your contributions, the solution, and the impact.
• Visuals: Use high-quality mockups, wireframes, user flows, and prototypes.
• Narrative: Tell a compelling story for each project, explaining your decision-making process and how you arrived at the final solution.
• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs.
• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and how you would approach hypothetical scenarios.

📝 Enhancement Note: Preparation should focus on demonstrating not only design craft but also strategic thinking, problem-solving abilities, and a genuine understanding of the fintech/crypto domain.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided application link on jobs.lever.co.
• Portfolio Customization: Ensure your portfolio is up-to-date and clearly showcases projects relevant to complex digital products, user-centered solutions, and ideally, experience within the fintech or crypto space. Tailor the presentation to highlight your end-to-end design process and measurable impact.
• Resume Optimization: Update your resume to highlight key skills and experiences mentioned in the job description, such as Figma proficiency, end-to-end design leadership, responsive/mobile-first design, and any relevant crypto/financial product experience. Use keywords from the job posting.
• Interview Preparation: Familiarize yourself with common product design interview questions. Practice articulating your design process, decision-making, and the impact of your work using the STAR method (Situation, Task, Action, Result). Be ready to discuss your portfolio in detail.
• Company Research: Thoroughly research Crypto.com, its products, its mission, and its recent news. Understand the competitive landscape of the cryptocurrency industry and be prepared to discuss what excites you about working there.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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